A continuación se muestran retiros (recalls) y quejas reportados a NHTSA para el Tesla Model 3 2023. Esta información es reportada por consumidores, no está verificada y se proporciona solo con fines informativos generales. Vehículos como este pueden calificar bajo la ley de limón de California según su historial de reparaciones.
Los detalles de cada retiro y queja a continuación se muestran en inglés, tal como fueron reportados a NHTSA.
Los siguientes retiros fueron reportados a NHTSA. Un retiro por sí solo no establece que algún vehículo individual sea defectuoso.
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consecuencia reportada: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedio: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Consecuencia reportada: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedio: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Consecuencia reportada: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedio: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Consecuencia reportada: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedio: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Consecuencia reportada: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
Remedio: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Consecuencia reportada: A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.
Remedio: Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Consecuencia reportada: A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.
Remedio: Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Consecuencia reportada: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedio: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consecuencia reportada: Driving with improperly inflated tires increases the risk of a crash.
Remedio: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Consecuencia reportada: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedio: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consecuencia reportada: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedio: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Las siguientes son quejas reportadas por consumidores y presentadas ante NHTSA. Son alegaciones no verificadas y no son prueba de que exista algún defecto.
There is no manual door release for rear doors in the Tesla model 3 RWD. This can pose a safety issue if the car has no power and passengers need to evacuate the vehicle.
NHTSA #11716471
am reporting an issue involving unexplained cracking of my Tesla windshield with no known impact or debris strike. Last night at approximately 6:20 PM, while in Chapel Hill, NC, I entered my vehicle and noticed a crack on the driver’s side of the windshield. The outside temperature at that time was about 28°F. There was no audible rock strike and I have no recollection of anything hitting the glass. The morning low temperature was approximately 14°F. To my awareness, the passenger-side crack was not present earlier that morning. Approximately 15 minutes ([XXX]EDT) before writing this statement, I was seated in the passenger seat and noticed a second crack on the passenger side. The temperature had risen to about 34°F. Again, there was no strike event that I recall while driving or parked. Both cracks appeared within a short time span during an unusually cold period with temperature changes between 14°F and 34°F. The passenger crack visually resembles an impact point, but I cannot identify any incident that would have caused it. My concern is that these cracks may indicate thermal stress, structural flex, a material defect, or bonding/installation issue. Windshield failure without impact presents a safety hazard due to reduced visibility and potential compromise of structural integrity during a collision. I am requesting that NHTSA document and evaluate this issue for potential safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11713633
In a wreck the car does not have emergency door handles for the back doors if the power shuts off. This is a MAJOR safety issue.
NHTSA #11695614
I was horrified to read of the deaths of three beautiful California girls in a Tesla Cyber Truck, that was involved in a crash, was on fire, and the electrical system malfunctioned resulting in them not being able to get out of the car. Tragically, they burned to death.(Recall too [XXX] ' incident as well as other incidents). I went to search the Internet for Model 3 (2023) to see if there were manual overrides in the event of crash/fire/electrical malfunction (even if related to dead battery) and found a You tube video (NOT information provided by Tesla mind you) that showed that on the front seats, there should be a lever not far from the door handle that you can pull to activate a manual release of the door. In the video, they said 'models' are different as to the rear seats but there 'should be' a lever. I could not find any manual override for the back seat passengers. So, I drove to the Tesla Dealer/Service department to have them show me how to activate the manual override for back seat passengers. The technician admitted that in many Teslas, including mine, THERE WAS NO SUCH CAPABILITY!! He admitted Tesla was acutely aware, they do not prioritize safety and that the back seat passengers would be stuck. He agreed that it will take a major class actions and major fines, and/or jury verdicts for them to do anything about it. Appalling and not acceptable. I would request that NHTSA mandate that all Teslas (probably models before 2025) lacking the device necessary to allow passengers to escape death due to failed electrical system be recalled to modify the car at Tesla's expense to comply with the reasonable expectations of consumers. This is a major design defect, unreasonably dangerous and presents a very real threat to the consumers who have no knowledge of the defect, much less where to look for the override (if it exists) because that information is not provided when you purchase the car. This is no different than the Ford Pinto situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11692196
Due to the manual locks being looked at as a safety issue, I went and looked at the REAR door manual release for our Model 3. We also have a 2023 Model Y and I know they have a rear door release, as stupid as the location is, it is there. Well to my surprise, there is NO MANUAL REAR DOOR RELEASE in the model 3!!! How is this even safe? You're supposed to crawl through the front seats and go out the front door? Or even worse, fold the seats down and exit through the trunk? What happens if you're stuck in the back, can't get your seatbelt off? What if you are incapacitated?? What if you get rear ended and then pushed into the car in front of you and it makes it so the front doors are unable to be opened? (this happens quite often) What if the car rolls over, is upside down and you can't get to the front? There are a million situations that make a rear manual door release necessary. How does this even pass safety inspection??? How do you (as a department) even allow this to be acceptable. How are children supposed to do this? This has to be one of the most ridiculous things I've ever heard of and here I am, driving my kids every day around in it. They should be required to either retrofit it with a release that's accessible or replace the rear doors with an accessible release. I'm just in awe as to the failures here.
NHTSA #11691405
While driving, the side mirrors closed and the doors locked by themselves. Then, the front trunk opened, the rear trunk opened, and when I opened the door, the headlights turned on and the front trunk opened again. When I opened the door another time, the side mirrors didn’t unfold, and the headlights started blinking. At high speeds (over 50 mph), I hear a ticking or metal-clanking sound, which is really scary. The car seems to be acting on its own, following some strange “manual” or behavior pattern. I feel unsafe driving it.
NHTSA #11696488
Intersection collision with airbag deploy. Vehicle was totaled. Vehicle remained locked. Even after the collision when the doors were closed the vehicle remained locked. Unable to open rear doors from the inside.
NHTSA #11628269
While my car was in full self-driving mode, it attempted to make a lane change to the right which almost caused a crash into another vehicle. I had to manually take control of the car. On November 18, 2024, I reported this to the Tesla Service Center in Arlington, VA. Without even inspecting the car, Tesla concluded there was no safety concern and therefore, they declined my request to expeditiously inspect and repair the car. This vehicle has had several problems related to the autopilot system and other systems, and Tesla agreed in August 2024 to take back the vehicle after I filed a lawsuit under my state's lemon laws. I still have the vehicle as I'm still waiting for Tesla to provide instructions on how/when/where to return the car. I am documenting this incident to showcase all steps I took to remedy the defective product Tesla sold me in case the defect results in injury or damage. In the meantime, I have contacted me attorney and requested they send a demand letter to have Tesla make the repairs ASAP since there are clear and present dangers not yet resolved.
NHTSA #11626500
Side window spontaneously cracked. My car was parked and not being operated. I've watched video recorded by my car, and there was no one/thing around my car when the incident occurred.
NHTSA #11622030
Opening the car door of the Tesla, my fingernail got caught between the handle and the handle frame and was completely ripped off.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11597512
Greetings, my name is --- My vehicle's VIN number is --- At the end of April 2024 I purchased a car from the seller, the seller claimed that my title was clean, he showed me pictures and it was indeed so When I came to Denver with this car, I put the car on the local registry and got a new title and it was clean too My wife was recently in an accident and the Tesla authorized service center didn't want to take the car in for service because the car has a salvage status in the title I started checking the car through several services that provide vehicle history, and found the following reports about it Source: [XXX] Date - [XXX] Type - Junk and Salvage Location - WESTCHESTER, IL Source: [XXX] Date - [XXX] Type - Total Loss Vehicle As we can see, this vehicle has 2 records of being Junk and Salvage and also a Total Loss vehicle But I was shown by the seller that the title is clean, also I was given a new title by the Arapahoe Motor Vehicle Services Office which is also clean. The official Tesla repair shops also refused to take my car for repair because they said that they do not support this title and that my car is salvaged. I would like to get the results of my car inspection from you if possible. I have also contacted the DMV of Texas and Colorado about this situation! Link to media files: --- (I can send you this information separately) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11616948
While the car was on the full self-driving it hit a metal block on the road. After the accident there was leakage behind the left front wheel of blue liquid and was suspected to be battery coolant. The car was not drivable due to safety concern. The car functions were degraded and air conditioning was not working. Sensors were on and off. The self-driving could not identify block and did not slow down. The self-driving system has major defect which is not safe to use at all.
NHTSA #11584975
I am writing to express my frustration with the excessive nagging prompts I've been experiencing while using Tesla's Autopilot feature. While I appreciate the safety measures required by the NHTSA, the frequency and intrusiveness of the alerts have become disruptive and distracting, ultimately compromising the driving experience.The Autopilot system's constant reminders to keep my hands on the steering wheel, despite maintaining proper supervision, interrupts my focus and undermines the entire principle by forcing drivers to focus on the nag rather than the road. The frequency of these alerts feels excessive and unnecessary, especially on familiar routes where the system performs reliably. Requiring Tesla to nag the driver more often is an unreasonable measure that ultimately does little for driver attention.
NHTSA #11580748
Unable to upgrade software. No yellow clock icon on my screen
NHTSA #11573075
I am reporting a safety concern involving a Tesla operating with Full Self-Driving Supervised active. On June 5, 2026, at approximately 7:50–7:55 AM Pacific Time, the vehicle was being driven with FSD Supervised engaged. The vehicle was in a turning maneuver when the driver mistakenly applied the accelerator. Vehicle data provided by Tesla appears to show ACTIVE_FSD shortly before the incident, a turning/steering angle, accelerator-pedal input/override, FSD becoming unavailable, and then crash-related/braking/tire-pressure signals shortly afterward. I am not claiming the vehicle accelerated on its own. The data appears to show driver accelerator input. My concern is that while FSD Supervised was active and the vehicle was already turning, the system allowed a strong accelerator override that rapidly worsened the situation. In this case, the vehicle went over a curb/sidewalk area and sustained significant damage. The safety concern I am reporting is whether FSD Supervised should better limit, warn, or manage strong accelerator override during low-speed turning maneuvers, especially where the vehicle may leave the roadway, cross a curb, or enter a sidewalk area. I believe this involved driver error as a mistake pedal acceleration, but the system design may have allowed that error to create a more dangerous outcome.
NHTSA #11742926
The Full Self Driving (Supervised) system (FSD(S)) failed by running a red light. Video is available for inspection upon request. My safety was not at risk - this time - because the system waited until there was no cross traffic to resume motion, even though the light was still red. I have not tried to reproduce the problem for a dealer since it happens infrequently. (This is the third time in perhaps 6 months of subscription to TESLA's FSD(S). TESLA has not informed me of any inspections they have performed, even though they have been notified through the channel they provide. There was no indication from the car that it perceived any failure. It stopped only when I applied the brake. Prior symptoms include two previous incidents of stopping for a red traffic light, waiting until there was no cross traffic, then resuming motion while the traffic light was red. This is the first time I thought to save dash cam video.
NHTSA #11726564
In autopilot mode on 1/28/26 the vehicle without any warnings went through a red light causing an accident. A week prior it failed to adjust speed in a 35 mile per hour zone maintaining 71.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11720413
While driving my Tesla equipped with Autopilot/Traffic-Aware Cruise Control, I experienced an unexpected and abrupt braking event. A vehicle had entered the center turn lane and had already cleared my lane, posing no obstruction to my path. Despite this, my Tesla suddenly applied the brakes without warning, causing a rapid deceleration that could have led to a rear-end collision had another vehicle been following closely. There were no visible hazards, warning messages, or alerts prior to the braking. The incident occurred in clear daylight conditions on a dry road, and the vehicle in the center turn lane was stationary or turning away from my lane. This appears to be a case of phantom braking, possibly due to misclassification of the adjacent vehicle or overcautious object detection by the vehicle’s Advanced Driver Assistance Systems (ADAS). This issue has occurred more than once in similar scenarios, and I believe it poses a serious safety risk. I have not yet had the issue inspected by Tesla or a service center, but I am submitting this report to raise awareness and request investigation into the reliability of Tesla’s braking logic in these situations.
NHTSA #11689066
Autopilot (adaptive cruise control) will freak out and slam on the brakes when a motorcycle passes by splitting lanes. This is a serious safety issue as cars and motorcycles behind me may not be able to react in time and cause a rear end collision or into the wall or vehicles next to them. It is impossible to override the braking with the accelerator as it will be too late by the time the car accelerates. Flooring the accelerator is also not a safe option.
NHTSA #11676617
Description of Problem: While driving under normal highway conditions on July 2, 2025, my Tesla suddenly and violently phantom braked — meaning it rapidly and without cause applied the brakes forcefully. There were no obstacles, vehicles, or hazards present. The sudden deceleration caused a severe flare-up of a recent cervical disc replacement surgery I had undergone. I experienced extreme neck and spinal pain and had to seek emergency medical attention. I am now under medical supervision, on pain medication, and unable to work. I contacted Tesla requesting the logs from the incident and have received no response. I’m deeply concerned about the safety of this vehicle and the lack of accountability for this known and previously investigated issue. I am in the process of retaining legal counsel and intend to pursue this further as a product liability and injury case.
NHTSA #11671398
When traveling on an interstate highway with a speed limit of 65 mph, with navigation system operating and with TACC engaged, the system sometimes resets the maximum speed to that of the speed limit of the exit ramp (usually 40 mph) when I am NOT exiting the highway. This results in rapid deceleration significantly below the prevailing highway speed with the potential of causing a rear end collision from following traffic. This is consistent some certain exit ramps along I-93 in NH, and is prevalent when traveling in the right traffic lane.
NHTSA #11612676
While using standard cruise control (without autosteer), car sporadically & aggressively brakes for no reason with no obstruction or cars ahead and while at highway speeds. With cars close behind, a serious, life-threatening accident could've occurred. Can not determine how to recreate issue on demand. This is a known issue with Teslas that has not been addressed by Tesla. I have not reported this issue to Tesla.
NHTSA #11609396
The contact owns a 2023 Tesla Model 3. The contact stated while driving approximately 72 MPH with the cruise control activated, the vehicle abruptly decelerated and nearly came to a complete stop. During the failure, there were no other vehicles or objects nearby. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 6,730. The contact stated the primary concern is that unexpected emergency braking for no apparent reason on our 2023 Tesla Model 3 was dangerous. The dealer indicated that their review of the data for the approximate date and time did not show anything and cancelled the appointment.
NHTSA #11589988
The adaptive cruise control of the Tesla Model 3, like other Tesla models, rely on the cameras for determining speed. While driving on the freeway the Tesla Model 3 began to abruptly break almost causing a car to rear-end me. This has occurred multiple times since the full self driving was released to everyone. I discovered that the software reads the freeway's "Minimum Speed Limit" signs as the maximum speed limit. I reached out to Tesla and was told that there would be a firmware up-date but one has not come out since.
NHTSA #11585444
The car phantom brakes constantly (at least every 10 miles) when using cruise control. You will be driving highway speed and the car will slam on the brakes for no reason,, making the cruise control dangerous and unusable
NHTSA #11580882
The Autopilot feature of my Tesla Model 3 was safe and effective prior to the update mandated by NHTSA. With the recent update, I now receive multiple warnings during my drive on a daily basis for checking my mirrors or adjusting the radio. These are loud and startling. This update was completely unnecessary and counterproductive to my safety. I'm sure some Tesla drivers drive recklessly, but it makes just as much sense to require ICE vehicle manufacturers to install hardware/software to prevent drivers from doing donuts. Please reconsider the "recall" you mandated of Tesla. It was unhelpful. Respectfully, [XXX] Palmdale, CA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11568651
Full Self Driving software runs a red light in complete disregard of traffic laws.
NHTSA #11738201
During Autopilot, the vehicle failed to recognize the curve (or did not input enough turning to steering) and accelerated at the curve thinking it is a straight to almost have me crash into a guard rail. No symptoms. No side damage or collisions with others.
NHTSA #11734368
Door cannot be opened during power loss / emergency. I am a Tesla Model 3 owner in California. I discovered that the rear doors do not have a mechanical emergency release. Tesla service confirmed that my vehicle does not include any manual rear emergency door release system. This raises a serious safety concern because, in the event of a crash, fire, or 12V power failure, rear passengers—especially children or elderly occupants—may be unable to exit the vehicle. I request NHTSA to investigate whether the absence of a mechanical rear emergency release complies with FMVSS 206 and whether Tesla’s design poses a safety risk during emergency egress.
NHTSA #11725482
The rear doors intermittently will not unlock. Even after hitting the unlock button from menu or short or long press of the driver unlock button or from the app unlock button. The driver only unlock feature is disabled. I have video that would not upload. Snapshots of video included.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11722702
The blinkers do not respond to the change in blinkers when I initiate the blinker (right or left) by using the stalk. There has been numerous times that I fully pull down or push up the blinker stall and it would not engage the blinker but today I am reporting it because now I almost changed the lane after engaging the blinker but it didn’t happen
NHTSA #11707201
The contact owns a 2023 Tesla Model 3. The contact stated that while driving with the Autonomous Self Driving feature activated in rainy weather, the vehicle suddenly turned towards the left onto railroad tracks. The contact regained control of the vehicle and was able to drive off the railroad tracks. The tires and rims were damaged due to the failure. The vehicle was taken for repairs, and the tires and rims were replaced, and an alignment was scheduled to be performed. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 14,469.
NHTSA #11716718
The contact's daughter owned a 2023 Tesla Model 3. The contact stated that while driving during rain at 60 MPH, the contact lost control of the vehicle as the vehicle spun in a circle at hit a highway wall barrier. The barrier wall was damaged as a result of the accident, and the contact was given a bill for $3,222.15. The air bags deployed upon impact. The contact did not seek medical attention but suffered from both back and head pains. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic, where the vehicle remained in their possession. The contact wrote a letter to the manufacturer about the failure, but had yet to receive a response. The vehicle was deemed a total loss as a result of the accident. The failure mileage was approximately 50,000.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11684448
Tesla, Part of charging port cover is melted.
NHTSA #11623506
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed, an alert chimed for several seconds before the infotainment screen went blank. The contact stated that the vehicle lost motive power, the A/C became inoperable, the windows failed to roll down, and the doors failed to open as needed. The contact attempted to reboot the vehicle, but the vehicle failed to respond immediately. The contact was very concerned about her and her grandson's safety while the vehicle was inoperable. The contact and her grandson were unable to exit the vehicle immediately in hot weather. Moments later, the vehicle inadvertently rebooted, and the contact was able to drive to the residence, where she and her grandson exited through the front driver's door. Upon checking the Tesla app, four error codes were displayed: VCFRONT_a592, VCFRONT_a191, DI_a174, and DI_a183. The dealer was made aware of the failure, and the vehicle was diagnosed through the Tesla App. The dealer determined that the high-voltage controller and relay needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,725.
NHTSA #11598032
I charged a 2021 Apple Macbook Pro with factory charging cable from the front USB-C charging port in a 2023 Tesla Model 3. The laptop charged up to around 70% but ended prematurely due to a melted charging cable and usb-c port (the connections from the usb-c port that the cable plugs into, and the part of the cable itself (male end) was melted and so hot that it burned my finger. I brought it to Tesla Service and they said it's not covered under warranty and are charging $377 + tax to replace it. The manual does not state any limitations as to what can/cannot be connected to the usb-c port. This issue has also been reported on Reddit: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11638856
after heavy rain and some driving the Horn was not audible. wrong way driver almost hit me and the horn was useless to alert them
NHTSA #11594373
The contact owns a 2023 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the instructions to do the recall repair were not accurate. While using the Tesla App, the Software version failed to display. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the instructions were not accurate to do the recall repair. The contact had not experienced a failure. VIN tool shows no open recall.
NHTSA #11581314
Reporting a stress fracture in the front windhsield of my model 3 tesla. Looking online and speaking to attorney its a very common problem. Mine resulted simply from a heat wave it crack down the middle in a c shape emanating from the top edge of the windshield. No contact evidence and no contact or accident occurred. It’s now unsafe to drive my vehicle and tesla will not cover it under warranty. They are refusing to label it as a stress fracture though it clearly is. I’m filing this report so more awareness and pressure can be put on tesla to improve their windshield design. Its very unsafe to drive my car like this and now I’m forced to choose between my safety and affording a $1700 replacement. I have had several friends with the same problem and same response by tesla. My car had not been driven for 3 days and I have very low mileage, 18k. Car is 3 yrs old and in good condition.
NHTSA #11725899
The rear driver side door became impossible to open due to a trim piece failure - this is a safety hazard for rear seat passengers.
NHTSA #11719933
Tesla has completely removed the rear door manual release latch in my late 2023 Model 3 Performance. This elevates the concern of the ongoing NHTSA Defect Petition DP25002 (opened December 2025), which investigates similar issues with emergency egress controls on Model 3 vehicles, citing them as "hidden, unlabeled, and not intuitive." Again, in my late 2023 Model 3 Performance, these are entirely absent in the design. For some reason, Tesla has doubled down on the defect issue and completely removed the manual door release mechanism.
NHTSA #11717070
The roof glass is unusually susceptible to failing and cracking under minimal impact. A very small item such as a pebble impacted the roof. The glass cracked. I understand the roof glass is a structural component. I would not expect a roof to require complete replacement due to a minor pebble.
NHTSA #11739375
The entire bumper assembly fell off my Tesla Model 3 during the heavy rains on December 24. I didn't see it happen. It was just missing. But it may have happened on the freeway, when we drive through a flooded area. There is a history of this happening with this model when there is a lot of rain or you drive through a puddle. They admitted to this defect in 2020, but claim it was fixed. Apparently not. They are now telling me "we are unable to cover the repair under vehicle warranty because the condition was caused by outside factors," i.e., water. This cannot be normal.
NHTSA #11710903
While exiting the front passenger cut her leg on the door. It appears she contacted the inside bottom, rear edge of the door when closing. This cut her leg requiring immediate medical attention. It took several stitches to close the wound.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11685309
Trunk struts snap/come off. Causing trunk to slam shut. Damaging body. Tesla states vehicle is safe to operate, however vehicle trunk does not latch down anymore and opens every time I hit a bump. The trunk allignment is also well off. The vibration of the trunk causes several electrical issues including Automatic Emergency Braking. Original problem occured september 15th 2023. Issue was fixed and persists. Current issue has been going on since february 18th 2025. Issue is not yet resolved or fixed. Tesla is not taking any action to repair issue at all. Vehicle is unsafe to operate.
NHTSA #11651166
While driving down the highway at less than 60 mph the rear drivers side window spontaneously exploded. There was no one next to me at the time. Nothing hit the window. It exploded and most of the glass blew out of the car onto the highway. I have video of the incident but can't upload that.
NHTSA #11567734
While making a right turn from a near-stopped position, the steering wheel became stuck or extremely difficult to turn. The vehicle initially turned right normally, but when I attempted to steer back left/counterclockwise to complete the turn and straighten the vehicle, the steering wheel did not respond as expected. This caused the vehicle to continue in the wrong direction and resulted in a collision. I believe the electronic power steering assist system malfunctioned or failed. My concern is that the power steering assist experienced an overstress condition, causing a loss of power steering assist after the vehicle almost reached a stop and then accelerated again. This put my safety and the safety of others at risk because I was unable to steer the vehicle as intended during a low-speed turning maneuver.
Reportado presuntamente: 2 lesiones (según lo reportado a NHTSA). NHTSA #11742836
The volume control buttons and vehicle setting buttons on my car’s steering wheel are made of metal. In high atmospheric temperatures the interior of the car heats up. The buttons also heat up and can cause burns if touching the button for an extended (more than 30 seconds) amount of time. This is very distracting while driving while also causing a mild burn.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11659830
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering Wheel. How was your safety or the safety of others put at risk? Single vehicle accident. Driver suffered injury. No other person or vehicle was involved. Has the problem been reproduced or confirmed by a dealer or independent service center? Don't Know. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? In progress. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No indications were visible.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11650902
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system appears to have malfunctioned, causing the vehicle to consistently pull to the right, even after multiple alignments with perfect specifications. This issue is ongoing, and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The pulling to the right affects the vehicle's handling and requires constant manual correction by holding the steering wheel tilted to the left. This compromises my ability to control the car safely, particularly during acceleration or regenerative braking when the issue becomes more pronounced. I am concerned that this could lead to an accident or further mechanical failure. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue has been demonstrated and reproduced during test drives with Tesla service technicians. Despite this, I was told the behavior is "normal" or attributed to road crown, which does not align with my driving experience. Multiple alignments have not resolved the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected multiple times by Tesla service centers. Technicians have confirmed the pulling during test drives, but no definitive resolution or explanation has been provided. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or error messages have appeared. The problem began in September 2024 after I returned from a 4-month military deployment. During this time, the car was parked in my garage and not driven. The issue was first noticed immediately upon resuming use of the vehicle, which had approximately 12,000 miles on the odometer at the time.
NHTSA #11633501
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and it became difficult to steer the vehicle. The contact stated the vehicle failed to respond while the brake pedal was depressed. No warning light was illuminated. The contact stated that the vehicle shuddered and almost caused the vehicle to crash against a guard rail. The contact stated that the auto steer avoided the rail but caused the vehicle to spin out. A Police report was filed but was not available. There were no injuries sustained. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
NHTSA #11606441
Windshield is defective which appeared crack without any solid object hitting incidence.
NHTSA #11610657
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed in the rain with the windshield wipers activated, the windshield wipers became inoperable. The contact was able to turn the switch for the windshield wipers and the wiper blades started operating as needed. There were no warning lights illuminated. The local dealer was contacted, and the contact was informed that the contact was unable to determine the cause of the failure. The contact stated that the failure began after an OTA update. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The approximate failure mileage was 11,800.
NHTSA #11592680
Automatic wipers are very erratic. Sometimes it works like crazy. Sometimes it never cleans the windshield even though it is soaking limiting visibility. Using it in manual mode is also very difficult as all adjustments are done on the screen forcing you to take your eyes off the road. There are no levers to adjust it.
NHTSA #11582681
While driving in rain, the windshield wipers will randomly stop. This will happen both in AUTO and in MANUAL modes, especially at night in poor visibility. I contacted Tesla and they came and replaced the wiper motor assembly but the problem was not resolved. I believe it is a software issue. I nearly had a crash as this happened to me first at night in a very busy and complex highway intersection and resulted in me being stuck in the middle and blocking traffic until I could navigate the touch screen and find the wiper option to get it restarted.
NHTSA #11582914
Wiper control is limited requiring the driver focus on the touch screen. Auto wipers activation is slow and does not keep windshield clear from rain, forcing the driver take the eyes off the road and find the small area on the touchscreen to control the various wipers speed.
NHTSA #11570958
A bolt securing the rear subframe assembly is loose and missing its nut. This condition has caused damage to the rear subframe assembly, which now requires replacement. The vehicle was inspected by a licensed dealer who confirmed on video that no impact damage, scraping, bending, or collision damage is present on any surrounding components. The only affected area is the bolt and nut connection point. The dealer's professional assessment is that this is consistent with a factory assembly defect — either the nut was never installed or was not properly torqued during manufacturing. No routine service or alignment would require access to this fastener. Tesla's service records for this VIN should confirm no prior work has been performed in this area, meaning the fastener has not been touched since the vehicle left the factory. Factory-installed suspension bolts of this type are typically secured with a locking mechanism or thread locker; a properly installed nut does not detach through normal vehicle operation. This constitutes a safety defect. A rear subframe fastener that was not properly secured at the factory could lead to suspension component failure, loss of vehicle control, and a serious accident. Tesla's service center has denied warranty coverage for this repair despite the vehicle being within its warranty period, citing that "a manufacturing defect would have presented itself earlier" and that because I am not the original owner, they "don't know what might have happened." Tesla quoted 2,812.49 to replace the damaged rear subframe assembly.
NHTSA #11718285
Front upper control arms replaced. Vehicle Only has 24,000 miles.
NHTSA #11661976
Rattle sound in suspension and not sure if part is loose or bushing is worn out not even 1 year old car.
NHTSA #11609710
The car has issue with suspension, i know it is sporty suspension, but I drove so many sport cars. But this is the only one that has jarring issue, my whole upper half is shaking back an forward on bumpy wavy roads causing me to have lower back pain and if i put my back head on head rest on these road my back head will be bouncing on it non stop. I went to service center and they say the car drive normally ,I told them mode 3 2024 does. Ot have that issue they say it is completely redesigned suspension. I told them from the sporty cars I drove non have that issue. They say model 3 is different than other models. It is so frustrating buying 2023 and having this issue and tesla is not will ing to fix it and have to suffer back pain .
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11624900
Regen braking sporadically not working when going down mountain or steep roads. Sometimes they work and sometimes they won’t. This is after extensive driving on warm days while battery is between 70-80%. Support could not help me and they don’t have any technicians available. I’ve sent them videos and time stamps and they are ignoring the issue and unable to help due to lack of knowledgable representatives This is a serious safety concern
NHTSA #11702604
Three times while driving at low speed and attempting to reduce speed—even while pressing the brake pedal—my 2023 Tesla Model 3 unexpectedly accelerated. During the first incident, the Dynamics screen did not allow me to change the Deceleration Mode. After rebooting the touchscreen, the options reappeared briefly, but later that same day they became unavailable again. Incident Times: 2nd incident: September 3, 2025, at approximately 4:15 PM EST 3rd incident: September 4, 2025, at approximately 4:50 PM EST
NHTSA #11685171
I was turning into a parking garage when my car suddenly slammed on the brakes very hard to a sudden stop. Like there was an imagined hazard. I did not have the car on auto Drive as I do not trust the technology, but Tesla had just offered everyone full self driving automation that month. I did not elect to use that, but I feel that technology had something to do with this. Not only the incident scary. The stop was so hard. I was in pain after.
NHTSA #11589415
My Auto Hold feature will intermittently malfunction. Although there's electronic (car's log) and I have pictures, Tesla service center is advising this is not a "serious" problem, I should pick up the car and re-create the error message and then return the car
NHTSA #11575416
My Tesla Model 3 disengaged cruise control while going 68 mph and braked hard for no apparent reason. I was driving northbound on I-405 at 3:45 a.m. going to LAX airport in the number 3 or 4 of six or seven lanes. Cruise control had been activated for at least 10 minutes before the incident at a speed of 68 mph. There was no traffic within half a mile before or after me due to the time of day. Neither my left or right foot were near either the brake or acceleration pedal, nor were they in motion. Both hands were on the steering wheel and no control was being activated. The only noticeable environmental condition is that the road surface had just changed from a dark gray asphalt to a bright white new concrete roadway. No emergency braking alert was seen or heard, so I do not think it was a false collision detection, and there was no car within a half mile. However, I do believe the severity of braking could have caused an accident if there had been someone behind me. Tesla Model 3 Software Version was v12 (2025.20.6 046c4575d120).
NHTSA #11674647
I was traveling at highway speeds on a highway with no vehicles or other obstacles in front of me. I had adaptive cruise control on. Then, the emergency brakes deployed for no reason (so called “phantom braking”), decelerating the car quickly. I turned off adaptive cruise control as fast as I could and nothing bad happened. But the situation was dangerous, as if a car was close behind me it could have rear ended my vehicle.
NHTSA #11667354
When using cruise control, my 2023 Tesla Model 3 will aggressively brake without warning or apparent cause. The braking is near maximal - as though the vehicle is attempting to prevent an imminent collision. This defect poses a hazard to occupants of vehicles behind mine as well as myself and my passengers as sudden braking could cause a rear-end collision and cascading loss of control. Inclement weather would have exacerbated the problem. This problem is documented. From my brief research it appears Phantom Braking has been the subject of a NHTSA investigation previously but for prior model years. The issue persists. When I questioned Tesla Service regarding this life and limb threatening problem their staff was aware and well versed at requesting the customer report the issue as though it were a minor software glitch. This is a significantly more serious problem necessitating an appropriate response.
NHTSA #11587341
Driving normally down I-5, no other cars nearby and system suddenly phantom brakes. I am lucky no other cars were behind me as it may have well caused an accident. There were no other cars in front of me within at least 1 mile.
NHTSA #11575978
Front driver seatbelt will not latch or lock. Car less than 3 years old.
NHTSA #11664126
Seatbelt of drivers side won’t latch into compartment, putting myself and others at risk
NHTSA #11648233
I am writing to file a claim concerning a recall affecting my Tesla vehicle, identified by NHTSA Recall Number 24V376. The recall involves a defect in the seat belt reminder system software logic affecting certain Tesla models, including my own. The defect causes a failure to provide audible and visual seat belt reminders when the driver’s seat belt is not fastened after the ignition is turned to the “on” or “start” position. This issue does not comply with FMVSS No. 208, S7.3(a)(1). Safety Concerns: While this defect has not led to any injuries, it has caused considerable anxiety regarding the safety and compliance of my vehicle. The absence of seat belt reminders can increase the risk of driving without a fastened seat belt, potentially leading to serious injury in the event of a collision. Remedy and Actions Taken: I understand that Tesla is providing an over-the-air (OTA) software remedy, firmware 2024.20.3, to address this issue. The remedy involves updating the seat belt reminder logic to rely solely on the seat belt buckle and ignition status, independent of the driver seat occupancy switch. Impact and Request: The ongoing concern about the functionality of the seat belt reminder system has affected my confidence in the safety of my vehicle.
NHTSA #11606194
my model 3 is less than one year old, the both rear seatbelt buckles won’t latch
NHTSA #11586892
Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. Throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. This failure significantly impacted my confidence in the vehicle’s braking and safety systems. After the accident, I reviewed the Tesla incident report, which shows I attempted to brake but that acceleration was not reduced until the collision occurred. Despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. Aftermath: •My vehicle sustained considerable damage. •I now feel unsafe driving the vehicle, particularly on highways, as I am concerned the brake failure could recur. Request for Investigation: Given the severity of this issue, I am seeking an investigation to determine: 1.Whether there is a defect in Tesla Model 3 braking systems that could result in brake failure under normal driving conditions. 2.If there is an issue with the vehicle’s safety features failing to activate appropriately. This incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. I would appreciate a prompt investigation into these safety concerns.
NHTSA #11622852
With the TACC system activated when traveling on a 2-lane road with a right-hand curve, if there is a semi-truck in the opposing lane, the emergency braking engages with a hard brake application. It can be overridden with accelerator pedal, but it endangers the car from collision with a following vehicle. There have been multiple incidents. I attempted to report the condition to Tesla customer support.
NHTSA #11612673
On [XXX], I was driving my Tesla model 3 from California to my new home in Idaho as part of my move there. During the day, I had 6 or 7 situations where the car would suddenly go into full regenerative braking, or outright apply the brakes for no apparent reason. Most of these events took place of freeways at freeways speeds, or on highways (not freeways) at the local speed limit. Every situation was when I had supervised self drive or traffic aware cruise control enabled. These situations were extremely startling and in my opinion potentially dangerous. I don't want to imagine what might have happened if one of these "phantom braking" events had occurred with a heavy 18 wheeler behind me in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11599846
I was driving behind someone when a suv came over from left lane into the right lane in front of the cars that were in Front of me and made a sudden turn into a business. I was already applying the brake and was the 3 second rule behind the car in front of me, however the car did not stop as I slammed on the brakes as hard as I could. There have been other times that the car will automatically slammed brakes on because it feels that it need to…when it’s not necessary at all. But the other day when I needed the brakes to help me stop abruptly…they failed to do so. I hit the car in front of me and was cited as well. If I had been going faster..this could have been way worse. This definitely needs to be evaluated on Teslas. I have a dahcam video that I’m unable to upload.
NHTSA #11586958
I was traveling east on I-215 in [XXX] , exiting on [XXX] . I was in the RH lane, signaling to turn Rt. A small commercial van was in the two lanes Left of me with no turn signal on. Suddenly the van began coming into my lane. I turned my steering wheel slightly to the Rt to avoid a collision. Suddenly the autocorrect turned my wheel sharply Rt, then sharply Left. The car was rocking so sharply I feared a rollover or collision. The blind spot camera on the driver’s side did not pick up the van on my Left. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11738836
model 3 self deleted after failing to maintain lane and crossed the white line, and off pavement, into eroded ditch.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11609261
Tesla autopilot drifted over two lanes and into the side of a semi-truck on the freeway. It was night time but with plenty of light, no rain, and clearly marked lines separating the lanes. Not only did autopilot fail, but the features to help avoid drifting out of a lane even when not using autopilot, also failed. Those features are supposed to auto-steer back into the lane and beep to alert the driver. None of this occurred. 1. Yes vehicle is available for inspection upon request 2. Could have easily led to extensive damage, injuries or fatalities. Everyone got lucky 3. Problem has not been reproduced by dealer, but I have video of the event 4. Vehicle has not been inspected by any 3rd parties
NHTSA #11578778
During a major car accident the airbags for my Tesla, Model 3, 2023 did not deploy airbags although other impacted cars had full airbags deployed. This posed a risk to my safety as a driver due to not having the proper equipment deployed during a major accident. This was noticed by the emergency personnel on the scene who stated that based on my impact the airbags should have been activated from my collision. According to the safety records associated with my car to date there are no safety reports regarding the airbags for my car. There was no warning of my airbags not being able to be fully functioning at the time of impact. This incident happened on November 1st and is in the process of being investigated by the Harris County sheriff's department.
NHTSA #11697029
UNKNOWN Moving collision resulted in insurance company describing damage as a total loss. It was inspected by an auto collision expert; his description, photos and estimate were forwarded to a claims specialist at the insurance company. The side of my head hit the window on the driver's side, but no airbags inflated. I feel this was a risk to my overall safety. There were no warning messages.
NHTSA #11643742
After a collision the screen flashed "Air bags deployed". The car then turned on the hazards, called 911 then vented the windows. The issue is the air bags did not deploy at all. I suffered a concussion and whiplash due to the accident. No warning lamps or messages ever appeared before while driving the vehicle.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11626141
The Tesla ran a red light on two separate occasions while in full self driving mode. The first time it went through without me being able to intervene. Given it had done it before, the second time I was able to stop it. Both times occurred at the intersection of [XXX] and [XXX] . It has not done it at other intersections. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11692335
Curvature Assist feature agressively brakes while driving at highway speeds. This is supposed to slow down for curves, but frequently intervenes for straight, clearly marked lanes. Feature cannot be turned off. Drivers behind me have gotten agitated several times for the sudden, harsh braking, and I do not feel comfortable driving this car.
NHTSA #11667324
Tesla Motors has two self-driving features, a mode they call enhanced autopilot and Full Self-Driving. Enhanced Autopilot is used primarily on freeways, and allows the car to switch lanes without driver's assistance, while maintaining the speed of traffic. Full Self Driving is a separate system in and of itself that relies on far more sensors, and is far more complex, as it needs to be in order to handle all the nuances of allowing a car to drive itself on and around city streets. During the month of April ,Tesla previewed the supposed improvements in its full self driving mode by releasing it to everyone for free for that month. I was exiting the 101 freeway in Los Angeles, utilizing the enhanced autopilot feature to navigate myself to my destination. At this exit, the car makes a right on Main St, drives downabout 500 feet and then makes another right so that you're briefly traveling underneath the freeway from you'd just exited. As the car made that second right, while on what should have full self-driving mode, the car failed to navigate the angle of that turn and ran right into a steep curb at a fairly fast speed, destroying the right drive train, the right tire, the entire front bumper, and the cars wheel chassis and suspsnesion system all still have to be fixed. I believe the malfunction was caused by the car failing to properly switch vbetween enhancd autopilot and full self-driving if they utilize GPS to mmake that determination, because it felt almost as if the car was trying to switch into the lane to the right (which didnt exist there was the curb there) and not like it was attempting to negotiate or preparing to make a wider turn maneuver. I don't believe it even decelerated as it hit the curb. I broke my toe but otherwise am all right. Tesla won't honor their warranty and is threatening to repo the car they won't fix.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11592873
I was involved in an accident due to what I believe was a malfunction in my Tesla’s steering system. While driving, the car unexpectedly turned the wheel to the left on its own and collided with a parked car. Despite my efforts to regain control by turning the wheel to the right and applying the brakes, the vehicle did not respond, and I was unable to prevent the crash. Given the lack of control and failure of the braking system, I strongly believe there was a serious issue with the car that led to the accident.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11647943
during a hydroplaning incident on a ramp, the tesla refused to budge or give any steer. Major issue was no air bags deployed during collision.
NHTSA #11634754
The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. These critical systems experienced sudden and unexpected failures. Yes, the vehicle and its components are available for inspection upon request. -The sudden brake failure and steering wheel lock resulted in a complete loss of control over the vehicle. The inability to stop or steer the car properly led to it veering over the curb/grass area, posing a severe risk of collision. Additionally, the failure of the airbags to deploy during the impact further compromised my safety. This incident not only endangered my life but also posed a significant threat to the safety of other road users on Highway I676. -At this time, the problem has not been reproduced or confirmed by a dealer or independent service center. Further investigation and inspection are necessary to determine the root cause of these critical system failures. -There were no warning lamps, messages, or other symptoms indicating any issues with the braking system, steering system, or airbags prior to the sudden failure. The malfunction occurred without any prior warning, which exacerbates the concern regarding the vehicle’s safety systems.
NHTSA #11601015
The contact owns a 2023 Tesla Model 3. The contact stated that while releasing the accelerator pedal, the vehicle accelerated independently. The contact stated that the vehicle stopped accelerating after 3-seconds. The vehicle was taken to the dealer to be diagnosed, and it was determined that the tires needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 48,426.
NHTSA #11630432
I have twice experienced a sudden acceleration when decreasing pressure on the accelerator pedal. It felt like the motor was producing full power. In both cases, I was able to quickly apply the brake which stopped the acceleration. Both episodes happened at slow speed, less than 20 mph, while either starting to slow for a stop or making a turn. Software on the car is fully up to date as of February 2024.
NHTSA #11575391
The contact owns a 2023 Tesla Model 3. The contact stated that while attempting to park the vehicle, the vehicle suddenly accelerated independently. The contact lost control of the vehicle, coming to a complete stop after crashing into two poles and veering into a brick wall, where the vehicle briefly continued to accelerate. The air bags did not deploy. A Police report was filed. There were no injuries were reported. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: DP23002 (Speed Control). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.
NHTSA #11577455
The vehicle was purchased pre-owned directly from Tesla. On the day of pickup and five days later, while operating on Full Self-Driving (FSD), the vehicle phantom-braked abruptly and then dangerously accelerated through a solid red light into cross-traffic intersections. The driver had to forcefully override the vehicle to prevent a crash. Tesla Service Center was notified but dismissed the issue, performing only a camera recalibration and charging a fee. Following the service appointment, the red-light running behavior stopped, but the vehicle continues to suffer from aggressive, sudden phantom braking multiple times on every single trip, creating a severe and continuous risk of a rear-end collision on public highways.
NHTSA #11745364
On August 7th, 2025 at around 8 AM in the morning, my vehicles mobile phone car key was in-operable and I was unable to get in the car which led me to trouble shoot how to fix this issue with the car. Upon researching I was directed by Tesla to directly complete a soft reset of the vehicle holding down both buttons on the vehicle once I was inside, and pushing on the brake pedal. Upon completion, my vehicle booted up and I realized that all camera systems were down, my navigation systems were down, my safety features were down, my auto pilot, lane keeping assist and auto brake were down, sensors were down and I was no longer able to pre heat my battery to charge my vehicle due to issues with the navigation. I then took the vehicle to Tesla Service Center Irvine where a service advisor quoted me 2900 for a new ECU and Bolts and told me that I needed to replace my whole unit and that I was to cover the cost of the repair even though my vehicle is only 2 years of age and this failure is due to the quality control and software of the vehicle. I have been driving around a vehicle with absolutely no safety features whatsoever such as no cameras, sensors, auto braking, or full self driving due to this ECU failure and I fear for my safety and well being while driving this car.
NHTSA #11694965
-I was driving down into an indoor basement level garage very slowly as there is a steep incline. It descends from street level to basement level within a distance of approximately 30 to 35 ft. At the end of the incline is a sharp curve to the right, followed by a sharp left turn to proceed straight. -While on the incline, the car was slowing to a stop. I gently tapped the accelerator to keep it moving. -The car suddenly lunged forward, rapidly accelerating. The acceleration was not consistent with the amount of accelerator input I applied. -I quickly steered right to avoid hitting the wall, then immediately steered left to avoid hitting parked cars and garage columns. -I braked as hard as possible, pumping it. The brake pedal was stiff. The car kept moving forward despite my efforts and did not stop until I crashed into a parked car at the end of the garage. -My son was in the front passenger seat. We both had seatbelts on. Other than whiplash, there were no major injuries. -There were no warnings, messages or any indications that a problem was present prior to the incident. -There was no one in the parked vehicle that was struck and no other people in the garage. -My cell phone automatically alerted emergency services. The police responded, and I reported the incident.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11742761
Vehicle does not have the proper software updates needed to clear the two NHTSA recalls for my VIN.
NHTSA #11572243
I am reporting a serious safety incident involving a 2023 Tesla Model 3. On March 29 at approximately 5:00 PM, while driving on the freeway at about 65 mph, the right-side passenger door suddenly opened while the vehicle was in motion. The door had been fully closed and latched prior to driving. There was no impact, obstruction, or warning indicating that the door was not secure. The opening occurred unexpectedly during normal driving conditions, creating a significant safety risk. After the incident, Tesla was contacted and indicated that a diagnostic inspection would require a fee, and they suggested the possibility of prior modification or tampering but did not provide a confirmed cause. The vehicle was purchased from a used car dealership, and the incident raises concerns about a potential mechanical or electronic failure of the door latch system and the safety of the vehicle as sold.This issue poses a serious risk to occupants and other road users, particularly at highway speeds. I am requesting that this incident be reviewed as a potential safety defect.
NHTSA #11728177
Component or System Failed: The critical safety issue involves Tesla's door locking system, specifically the lack of a readily accessible and obvious manual door release in the rear seat. This design flaw could prevent any child or passenger from knowing how to open the door or escape in an emergency. Safety Risk: The absence of a clearly identifiable manual release mechanism for the rear doors creates a severe safety risk. In an emergency, such as a power failure or accident, a child or any rear-seat passenger may be trapped without an obvious way to exit, increasing the potential for injury or death. This is particularly concerning given two prior instances where the battery failed to charge, leaving the vehicle completely without power even while connected to a charger. Reproduction and Confirmation: Tesla refuses to address the issue, This is a critical fire hazard. Inspections Conducted: The vehicle has been inspected by Tesla service centers on at least two occasions to address charging and battery problems. However, the lack of an accessible rear door manual release remains unresolved and unaddressed. Warning Signs or Symptoms: There were no warning lamps or messages specifically related to the rear door safety issue. The charging and battery failure were preceded by warning messages indicating charging errors or reduced battery performance, which first appeared during the initial charging failure and notifications on the Tesla app. The vehicle is available for inspection upon request to verify the safety concerns and confirm the emergency safety issues with the rear door locks, charging, and battery systems.
NHTSA #11614665
The vehicle’s brakes did not work, automatic emergency brakes and collision warning both did not work. I pressed on the brake for about 5 seconds but the brakes did not work, resulting in a collision with the car in front. Everything is available for inspection if needed. Both my safety and the driver of the vehicle in front of me was at risk. The problem has not been confirmed yet. The vehicle is currently at a shop, waiting inspection. There were no warning lamps, messages, or symptoms.
NHTSA #11697065
On [XXX], my 2023 Tesla Model 3 (VIN: [XXX] ) suddenly accelerated on its own and the brakes failed to respond despite repeated pressing. To avoid hitting other vehicles, I turned into a property driveway and struck a tree. The airbags deployed. This was a case of sudden unintended acceleration combined with complete brake failure, creating a serious safety hazard. Forward Collision Warning also did not prevent the impact. A police report was filed by the Dekalb County Police Department, GA, USA (Report #[XXX], Case #[XXX]), which specifically documented brake failure as the cause of the accident. The report also notes that the driver was injured by the airbag and that the vehicle had to be towed from the scene. A copy of the police report can be provided upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11688608
Incident Summary: On [XXX], I was in an accident and dropped my Tesla Model 3 at Tesla’s North Phoenix Collision Center in Nov 2024. I received the car back in Dec/Jan. Immediately, I noticed dangerous swaying, bouncing, and veering when hitting dips—especially on the freeway. The car was unstable and unsafe to drive at high speeds. In Feb/Mar, Tanner (assistant manager at the collision center) drove the vehicle with me in the passenger seat. After hitting a dip on the freeway, he panicked, exited, and agreed something was wrong. I was later told they did a wheel alignment, but the issue remained. This was the second time they returned the vehicle in an unsafe condition. I nearly crashed due to how unstable it felt. In May 2025, I brought the car back again. Tanner suspected the steering column but said no diagnosis was done. He gave me a loaner vehicle, which had a flat tire. I had to drive my own unsafe car for nearly a month while waiting for another loaner and parts—no resolution during that time. On 6/13/2025, I contacted the Tesla Glendale Service Center. The advisor expressed frustration, saying this collision center often offloads unresolved issues. I also contacted Tesla Support (877-798-3752), who advised me to file this NHTSA complaint. As of June 2025, the issue is still unresolved. My car continues to sway and veer dangerously on the freeway, and Tesla North Phoenix Collision has failed to properly diagnose or fix it despite multiple returns. This vehicle is unsafe to drive, and I’ve been given excuses for over 7 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11666742
This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of the wreck can not be identified I have used the VIN of another wrecked Tesla. Here is the wreck in question. [XXX] It is available for inspection. The front wheels have clearly fallen off BEFORE the crash since they are shown in almost undamaged condition apart from popped ball joints. Your database has thousands of perfectly valid complaints on Teslas. You are publishing those complaints but taking no action. I suspect political interference. Tesla whistleblowers have been silenced. Norway has now cleared a whistleblower and he reports that he has already sent his evidence to NHTSA. People are dying. Stop the cover-up. Here is the report about the whistleblower in Norway. [XXX] Even a proxy for this whistle-blower has been gagged. [XXX] GET ON WITH YOUR JOB. Regards [XXX] Please note that I have used a dummy USA address to satisfy yopur webmasters requirements. My correct contact details are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Reportado presuntamente: 2 lesiones (según lo reportado a NHTSA). NHTSA #11603943
The system failed to detect the driver having a seizure and had no way for the passenger to break the vehicle. People in the vehicle and Others were put at the risk of a seizing person accelerating in a car that could not be prevented by the car or by the passenger. No dealer/service center has confirmed the issues. The vehicle is currently being inspected by police. No known warning signs/messages before the incident.
Reportado presuntamente: 3 lesiones (según lo reportado a NHTSA). NHTSA #11617048
On [XXX] around [XXX], my daughter drove her Tesla Model 3 on [XXX] from school. Two strange/scary accidents happened to two different Tesla cars (Model 3 and Y). It was raining with low/medium visibility. One of the cars was driven by my daughter, and luckily, both drivers were safe with very minor injuries. The cars had significant damage but were drivable, and there were no airbags out. These two accidents occurred within 3 to 5 minutes at the “SAME LOCATION.” When I asked them what happened, my daughter and other Model Y drivers described a sudden loss of control, with their cars spinning and becoming unresponsive to steering and braking. They then hit the guardrail on the center line. I checked the video recordings of our car multiple times; no vehicle-to-vehicle collision was involved. I also checked the road to see if there was any oil spillage, but the lane was clean. She didn't use Auto Pilot, FSD, and Cruse Control. The office recorded it as Hydro Plane in his report, but my concern was incidents that happened only to Teslas. Also, when I posted this incident on a Tesla WhatsApp group, multiple Tesla owners reported that they had a similar issue when it was raining. It seems like Sensors malfunctioning in the rain. Also, my daughter was driving below the posted speed (68/70), and she gave a written note to the officer too, but the officer recorded it as 70/70. I need to check that in the Wake County traffic court. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11606849
An incident that occurred while Full Self-Driving (FSD) was engaged. During the drive, the vehicle unexpectedly steered toward the curb while making a right turn. I was actively monitoring the vehicle and immediately took control of the steering, but the vehicle still made contact with the curb. After the incident, the vehicle developed steering misalignment, vibration while driving, and abnormal noise, which suggests possible suspension or wheel damage. Since FSD was engaged at the time, I would appreciate it if Tesla could review the vehicle logs and investigate whether there was any system malfunction or unexpected behavior from the FSD system.
NHTSA #11721846
There is NO mechanism to unlock the rear passenger doors in case of electrical failure. No Emergency mechanical door opening in case of emergency. Passengers will NOT be able to get out of the LOCKED vehicle during an emergency (i.e. crash, battery fire, submerged in water, etc). This is an EXTREMELY IMMINENT DANGER for small kids who are sitting in car seats, since it will take even longer to release them from their straps in order to get out. The small rear windows are useless for escape. THIS FLAW DESIGN HAS ALREADY CAUSED DEATHS. Changes SHOULD BE MADE to enable emergence mechanical opening of the rear doors.
NHTSA #11711027
While driving at highway speed under normal operating conditions with the accelerator engaged and no braking input, the vehicle suddenly experienced a sustained 6-minute-12-second ADAS/EDR degradation cascade. This included OVERHEAT_PROTECT_FANONLY activation, repeated AEB_CAN_STATE_UNAVAILABLE toggling, FAULT 14.0 brake-signal mismatch, impossible negative brake pressures, and 27+ ABS/EBD/ESP fault-lamp cycles. No warning lamps, messages, or alerts appeared prior to the cascade. The degradation resulted in loss of braking assist and stability control functions, causing two collision events (right-side T-bone impact followed by curb strike) despite no driver error or input. This failure mode matches the exact ADAS/EDR degradation pattern under active NHTSA Engineering Analysis EA26002. Full technical details, timestamps, fault logs, sampling gaps, and EDR data are provided in the attached narrative PDF and supporting CSV files.
Reportado presuntamente: 2 lesiones (según lo reportado a NHTSA). NHTSA #11732616
There's a problem with the airbags, and the steering wheel is hard to turn.
NHTSA #11707074
Compliance arm bolt securing it to the subframe is fractured. Tesla has dismissed my ongoing concerns of vibration and instability while driving. Stating they performed an in depth inspection of all suspension and subframe components and found nothing of concern during last service appointment. I did my own inspection and found the fractured bolt. Sent photo to service and they are trying to play it off as normal and safe to drive. Contacted several manufacturers and mechanics stating otherwise. Told this will end in catastrophic failure and loss of vehicle control but apparently Tesla wants me to drive it to the service department for next service
NHTSA #11699418
1. During summer months the wireless charger does not work and heats up the phone to hazardous levels, when I take it to service while under warranty, they are saying its a known issue and want to charge customers for replacing charging pad 2. The suspension of the car is making sounds, Tesla wants me to pay labor charges for fixing it under warranty. The suspension issue happened in almost all the Tesla cars of my friends and neighbors.it needs to be a recall
NHTSA #11698357
COMPONENT: Battery and Charging System SUMMARY: 2023 Tesla Model 3 Long Range lost 15% battery capacity (345→300 miles) in 2 months at 9,816 miles. Comparison vehicle shows this is a defect, not normal wear. DESCRIPTION: Vehicle: 2023 Tesla Model 3 Long Range, VIN: [insert VIN], 9,816 miles Defect: Between September 2025 and November 2025, displayed range at 100% charge dropped from 345 miles to 300 miles—a 15% loss in just 2 months. Evidence This Is A Defect: I own a second 2023 Model 3 (base model) with 66,680 miles that only dropped from 272→260 miles (4.4% loss). The Long Range with 7x FEWER miles has 3x MORE degradation, indicating a battery pack defect. Service Refusal: Tesla Service ran “range analysis” but refuses to test battery capacity or check for dead cells. Only provided scripted responses about EPA vs real-world driving, which doesn’t explain why my high-mileage vehicle has healthier batteries. Safety Concern: Rapid cell degradation may indicate failing cells, thermal management defect, or fire risk. Unpredictable range loss creates stranding risk. Request: Investigate 2023 Model 3 LR battery packs for systemic defects. Require Tesla to perform cell-level diagnostics and replace defective packs. Documentation available upon request.
NHTSA #11717616
The contact owned a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed on the third floor of a parking garage, the vehicle suddenly accelerated to full speed unintendedly, and the steering wheel and the brake pedal were inoperable, causing the contact to lose control of the vehicle. The vehicle crashed into a wall and crashed into the vehicle in front, and the vehicle stopped. No further information was available. No warning lights were illuminated. The front driver's side air bag deployed. The vehicle was towed to a tow lot and was deemed a total loss by the insurance company. A police report was filed. There was no injury sustained. The manufacturer was not notified of the failure. The failure mileage was 66,000.
NHTSA #11692370
The contact owns a 2023 Tesla Model 3. The contact stated that while driving 70 MPH, the vehicle jerked hard with several alerts for the "Traction Control, ABS, Lane Departure feature displayed. Additionally, the Stability Control System was disabled, and the message “Brake Hold Unavailable” was displayed. The contact stated that the “Automatic Emergency Braking Unavailable" and an orange triangle with an exclamation light were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 48,380.
NHTSA #11685682
Vehicle Information: 2023 Tesla Model 3 VIN: [XXX] Incident Date: [XXX] Location: [XXX] Summary of the Problem: On [XXX], while Autopilot was active, my 2023 Tesla Model 3 suddenly accelerated without driver input. I was pressing the brake pedal, but the vehicle surged forward uncontrollably, struck a fence and a tree, and caused major property damage. Both I and my wife (passenger) required urgent care treatment after the crash. Details / Safety Defect Evidence: •Tesla’s own raw logs show the accelerator spiked to 100% immediately before impact. •Brake pressure was recorded prior to impact, proving the brake pedal was applied. •Despite this, Tesla’s official Vehicle Data Report falsely states “manual brake not applied.” •Autopilot did not disengage when the brake was pressed, contrary to Tesla’s design claims. •The vehicle logged a “Near-Deploy Collision” at ~27 mph, yet the airbags did not deploy. Why This Is a Safety Defect: This incident reflects multiple critical failures: 1.Sudden unintended acceleration. 2.Failure of brake-override safety design. 3.Airbag non-deployment in a crash severe enough to trigger “Near-Deploy.” 4.Inaccurate Tesla reporting that conceals braking input. This defect created an extremely dangerous situation that could easily have resulted in fatalities. I am requesting NHTSA investigate Tesla vehicles for unintended acceleration, brake override failure, and airbag non-deployment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Reportado presuntamente: 2 lesiones (según lo reportado a NHTSA). NHTSA #11683817
During driving, Tesla car spontaneously stated multiple active safety features and regenerative braking were no longer available and stopped working during driving with multiple warnings appearing. Driver safety at risk during this as well as others safety due to the lack of functioning. The car was taken to Tesla service center and was explained that front lower lateral suspension links were damaged by "impact" although the car was never in an impact or accident preventing proper alignment and functioning of the car. The part has been since repaired and currently undergoing further investigation for warranty dispute.
NHTSA #11691087
While driving to work on a local road, I approached a red light where there were no vehicles immediately ahead. However, my vehicle unexpectedly steered off the road in front of a construction sign, entering a ditch. Despite my attempts to regain control of the steering and braking systems, I was unsuccessful. The vehicle subsequently stopped automatically on an incline. Fortunately, I avoided a collision with a gas station and intersecting roadway, but sustained damage to my car’s front bumper. Law enforcement and a towing service were contacted to remove the vehicle. I tried calling the dealership almost half day without an answer, then I went to the dealership where they told me that the hardware is fine but they can’t do anything about the possible software issues which leaves me in a situation where I’m nervous to drive the car. I reached out to the company about the accident and didn’t hear back yet from them. I request a thorough investigation into this incident to determine the cause of the unexpected, highly dangerous, autopilot behavior. I am disturbed mentally and emotionally due to the accident. I also require confirmation of the vehicle's roadworthiness and assurance that it is safe to operate before resuming driving.
NHTSA #11677921
The contact owns a 2023 Tesla Model 3. The contact stated that while the vehicle was parked, the contact attempted to open the trunk and the trunk inadvertently closed on the contact's finger. The contact was taken to a medical specialist and sustained an injury to a finger that required stitching, causing medical leave. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,500.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11672299
Car is disengaging Full Self Driving because of steering becoming difficult at slow speeds in a turn. FSD disengages and the car drive straight instead of staying in the turn, crash could be likely.
NHTSA #11669183
On June 4th I was in a hurry to get to work, pushed open my car door and started to slide in at which point the door unexpectedly to me swung back shut, clamping my head behind my ear pressing it against the top of the door frame. Everything stuck for about 1 second and then the door released my head. I am concerned that the door shouldn’t close so forcefully and should not bounce back closed when pushed open; that perhaps this contributed to the dangerous situation? There were other factors such as my car parking pad is slightly sloped. It seems this is an issue with the design of the car as opposed to a defect as there are no warning lights or recalls. I am still trying to figure out the effects of this injury. I have been to two doctors- not immediately because at first there were no immediate effects except for the discomfort of the pressure at the time. But less than 24 hours following the incident I developed a puffed up patch behind the ear where the door clamped, and now have developed a very swollen painless lymph node behind my other ear as well as headaches and some soreness that comes and goes. I have not contacted Tesla about the problem yet but am extremely cautious when I use the door and I don’t drive people in the car. I have included some photos but also just took some videos illustrating how the door swings back shut pretty forcefully when pushed open.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11667905
Documenting a sudden unintended acceleration experience. Today while driving and trying to stop for a red light, I lightly applied pressure on my brake pedal to brake for the red light. Midway through the braking, my car lunged forward for about half a second. Went through the dash cam footage, and I noticed that the footage skipped half a second as well. Seems like something electrical that caused the car to lunge. This is a huge safety issue.
NHTSA #11664745
My pant leg got caught on the plastic seat trim under the seat. Kept my leg trapped so I fell out of the car on the ground in the parking lot. Happened again the same day, but I caught myself before I fell. The incident caused a hole and rip in my clothing, but the rest of my body went to the ground leaving my knee and other leg caught until the end. Had a different outfit on today and it caught again! I did not fall this time either. The time I did fall I hyperextended my wrist and landed on my hip and leg, creating bruising and a sore pelvis, knee and back. Went to massage therapist soon after. Currently, following up with doctor
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11662611
My dad was driving to work in the morning in the Tesla in the left lane of the freeway. Then the car started swerving on its own. He tried to regain control with the steering wheel but he couldn’t control it. The car wouldn’t turn when using the steering wheel and he was not using autopilot or lane assistance. He said it felt like the steering wheel and the car were not talking to each other. And the brakes weren’t stopping the car at all and because he couldn’t control the car it turned left into the divider and hit the divider and the car turn again to the right and automatically stopped in the middle of the second lane. The airbags deployed for the driver side. Thankfully there weren’t any other cars on the road at the time so there aren’t any injuries. But this crash could’ve caused serious injuries to him or other people. There were no warning signs, alerts, or noises before this happened. He has filed a claim with the insurance company. And a crash report was filed by the police.
NHTSA #11648326
FRONT LEFTSAFTEY RESTRAINT SYSTEM FAULT/SERVICE IS REQUIRED TESLA WANT TO CHARGE $351 TO START FOR THE SERVICE
NHTSA #11647910
The full self driving is very dangerous. I had several events that put me in danger. Like, going to the wrong lane. Going to the wrong way. Changing lanes that almost hit a car good thing I took over right away. It made the other car upset and honk at me.
NHTSA #11640269
Any time I get into the car and immediately start driving before the car has time to catch up with what I am doing, the NHTSA mandated safety sounds played when the car is in reverse or drive does not play until the cars computer can catch up and begin playing the sounds. Most times this can take 3 seconds or so but today I had an incident where it took over 30 seconds before it would start playing. The same issue can be detected when restarting the infotainment screen by holding down both scroll wheels on the steering wheel. When doing this the car will cease playing the sound for around 5 seconds while the computer reboots.
NHTSA #11634753
Rims cracked with normal usage. Current mileage under 17,000. This should not occur, and poses a safety risk with loss of tire pressure.
NHTSA #11633765
Rear seat safety restraint system fault
NHTSA #11681752
If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.
NHTSA #11627183
STEERING WHEEL LOCKED UP WHILE DRIVING, CAUSING A COLLISION IN THE HIGHWAY
NHTSA #11612707
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed, a rock struck the front windshield, causing a crack. The contact stated that the front windshield had previously been replaced for the same failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 23,000.
NHTSA #11618667
The contact owns a 2023 Tesla Model 3. The contact stated that while entering a parking lot, the brake pedal failed to respond, the driver was unable to control the steering wheel and crashed into a Ford vehicle and a tree. The air bags deployed, and the vehicle stopped shortly after. The forward collision emergency braking system failed to engage. There were no warning lights illuminated. The vehicle was towed to a tow lot. A police report was filed. There was no reported fire. The contact sustained injuries to the neck and shoulder and had bruises. Medical attention was provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 12,166.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11611655
Since I purchased my car in July 2023, I’ve had multiple false forward collision warning resulting in my insurance premium increasing by sizeable amounts and has caused me undue stress. I’ve reported this problem to Tesla but to no avail. Today 8/9/2024, between 5:17 and 5:21 pm, while driving my cars forward collision warning was activated while no vehicle was in front of my but instead to a parked car on the pavement. This has happened multiple times and Tesla denies being aware of any issues.
NHTSA #11607626
Purchased 2023 Tesla Model 3 Performance in January 2024. On [XXX] at approximately 2 pm, I got a flat tire drivers side front on a remote highway outside of Reno Nv. At that time, I found out that I didn't have a spare tire or jack supplied by Tesla. I called Tesla Roadside Service and was told before they would send out assistance, I had to agree to purchase a new tire at 540.00 per tire, the towing company couldn't be to my location till after 6pm. I declined Tesla service. The Tesla had less than 18000 miles on it. My son came and assisted me in removing the flat and we took it to Les Schwab Tire center where I purchased a new tire for 375.00 dollars. Les Schwab stated that the wear on the tire was caused by alignment. I contacted Tesla made a service appointment for alignment for August 26, 2024. I got another flat on the drivers rear on [XXX], which cost 283.00 from Les Schwab with the same disposition as caused by alignment. I took the car in the next morning and had the remaining two tires changed as it was no longer safe to drive 766.00 cost, and alignment was to blame mileage was documented by Les Schwab at 18792. When I went for the service at Tesla, I was told they do not warranty tire or alignment and when I told them that I would let small claims decide if that the tire wear was excessive and caused by improper alignment, they threw me out of the dealership and have refused to work on my car. The main reason for filing the complaint is none of this was disclosed when I purchased the car, every car I have ever bought has come with a spare tire, jack, and tools needed to change it. There are no other tire repair shops that can do Tesla alignments, Tesla offers no warranty on their tires and Les Schwab stated even their lowest cost tires come with a 20k mile warranty. Tesla is price gouging for tires 540.00 each and alignment 275.00. Any of the Tesla forums state that this is happening thru all models and tire sizes to most owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11614064
Vehicle was in cruise control, and cruise control did not deactivate causing the vehicle to propel into a building, causing airbag deployment. Safety sensors of car failed to recognize building, other vehicles, and obstructions as required.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11606916
What component or system failed or malfunctioned, and is it available for inspection upon request? Car stopped working in middle of road How was your safety or the safety of others put at risk? Luckly there were no traffic or car behind , I am not moving the lane. Personal safety and passenger safety Has the problem been reproduced or confirmed by a dealer or independent service center? Tesla service center at spring field NJ , told me, Front module was at fault and replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Tesla Service Center at Spring Feild NJ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car shows CP_A044 Unable Charge error while car is running suddenly Car shows move the vehicle side , it will shutdown then shut down the car.
NHTSA #11605855
On several occasions, the last being July 19,2024, auto correct on steering took control of my vehicle when no correction was needed. I’ve been taken by surprise and struggled on all occasions to gain full control of the vehicle. In addition, my car is not able to receive the over-air update to address the hood latch recall which leaves me more vulnerable to a catastrophic event. I can not reach a person in Service as Tesla pushes every communication through the app. My appointment was pushed out over three weeks and I still have not heard from Tesla to confirm this appointment nor reach out with any concern whatsoever regarding this horrific safety concern.
NHTSA #11605314
This is a duplicate of the letter I sent to Tesla on June 25, 2024. “For the past two weeks I have traveled to New Jersey and back to North Carolina. I’m writing to you because of my experience with TESLAS FSD. On one occasion I was traveling on [XXX] (NJ) heading to [XXX] -with my navigation and FSD engaged, I approached north and south exit ramps, my Tesla could not make a decision - I had to bring my car to a full stop before the apex of the exit. Cars wizzing by me on both sides. On [XXX] heading home on [XXX] somewhere in Virginia- with NO ONE around me doing about 65 mph, my car almost came to an abrupt stop ON THE HIGHWAY - once again, FSD FULLY ENGAGED - MY FOOT OFF THE BRAKE AND MY HANDS LIGHTLY ON THE STEERING WHEEL. WHY? I have NO CLUE - fortunately it reversed itself back into normal. Of course, both of the above incidents frightened me. I’m writing to you because I want a record of these events. I know my software is up to date and I’m not quite sure what to do about this. PLEASE ADVISE: Thank You [XXX] The above was sent to Tesla Inc 7101 Glenwood Ave Raleigh, NC 27612 0n June 25 and July 9, 2024 NO RESPONSE- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11607538
1) Driving at highway speed on a highway, the windshield wipers stopped and would not restart in the middle of a pouring rainstorm. We could barely see, but we pulled to the roadside and stopped the car. We put the car in park. Once we put the car in drive again, the wipers would work again. We took the car to the Tesla service center and they replaced the wiper module. 2) When stopped at a stoplight the car would not drive forward when the light turned green. The car would not go again until I put it in park and then back into drive. When exiting a parking lot and pulling out into traffic, making a right turn, the car just stopped and would not go. The car would not go forward in drive and would not go backward in reverse, it just sat there. I put the car in park. Then I put the car in drive again and it went forward as usual. I took the car to the Tesla service center and here is their report: "Repair Notes: Technician verified customer concern through review of vehicle alerts at customer timestamp and tow. Technician performed a very exhaustive circuit integrity check on the vehicle communication network and found no faults. Technician then investigated closer at the customer timestamp and found the vehicle Car Computer restarted itself due to an over memory condition upon wake, resulting in the experienced symptom. This is a know firmware characteristic that Tesla Engineering is aware of and actively working on a permanent fix to be released in future firmware. Technician also removed and replaced the faulty wiper motor.
NHTSA #11597099
I am writing to file a claim regarding a safety issue with my Tesla vehicle, which is subject to the recall identified as NHTSA Recall Number 24V554. The recall involves a potential defect in the hood latch assembly, which may not detect an open condition. As a result, this defect can cause the front hood to unintentionally open while driving, potentially obstructing the driver’s view and increasing the risk of a collision. Safety Concerns: Although no crashes or injuries have been reported related to this issue, I experienced significant safety concerns while driving my vehicle. The possibility of the hood unexpectedly opening and obstructing my view caused considerable anxiety and distraction while operating the vehicle. Remedy and Actions Taken: Tesla has issued an over-the-air software update (firmware release 2024.20.3) to address this issue. However, despite the update, I remain concerned about the reliability of the latch system and the potential risk it poses to my safety and the safety of others on the road.
NHTSA #11606193
On 5/28/24, while pulling up the driveway, the car suddenly accelerated and it’s so fast that we couldn’t react. The car crashed into the garage, knocked down one wall along with the main electrical panel. It stopped because it got stuck on 10 in foundation’s of garage structure. The collision mitigation feature did not get triggered and didn’t give any alert or helped to stop the car from crashing into the garage. Airbags on both driver and passenger sides did not deploy. Prior to this accident, the car already had issue with the driver’s profiles and the seat just moved back and stuck at the easy entry mode. The car became inoperable because the driver’s seat can’t be moved forward to a position where I could reach the gas and brake pedal. I contacted Tesla service and was told to delete the driver’s profile and create new one , power off the screen, power cycled the car. I’ve done all of that but the problem kept happening on and off. The car was scheduled to be looked at by Tesla on 6-20-24 but the accident happened on 5-28-24. We’d like to find out the root cause of the accident whether the car has any malfunction that could’ve triggered the sudden unintended acceleration. We’ve reported the accident to both Tesla and my insurance company. Tesla confirmed that the data was downloaded and being reviewed and there is no available information to be shared with me at this time
NHTSA #11596070
The contact owns a 2023 Tesla Model 3. The contact stated while driving at various speeds with the Adaptive Cruise Control or ADAS Self Driving feature activated, the vehicle would independently decelerate without warning. During the failure, there were no other vehicles or objects nearby. The Service Center was notified of the failure through the Tesla App. The contact was informed that since a time stamp could not be provided for each failure, the Technician could not determine the cause of the failure. The manufacturer was not yet made aware of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 28,000.
NHTSA #11606800
I was turning onto a busy street and the car suddenly stopped and would not respond to the gas pedal. A message said "shift into drive". I had been driving for about a mile already and had not touched the shifter. I then tried to shift into drive and it would not change. I tried multiple times. I then opened the driver door, shut the door, pressed the break to put in my pin, and then it would shift into drive. This was very dangerous as it stopped with the car partially in the road. Luckily there were no cars around.
NHTSA #11590171
when I was driving my Tesla Model 3 with FSD exiting [XXX] , the FSD directed me to a wrong routing. I corrected the direction by taking over the FSD, the car then lost its full braking system. I was not aware of it until my car slipped backward at a stop and hit a car behind me. The other driver is good enough to let me go, but my Tesla back bumper was damaged. When I got home and read the message on the screen, I was told that the braking hold was disabled, autopilot was disabled, braking charge was disabled, and wheel alignment was disabled, and more. I contacted Tesla and make an appointment half a month later. I was also told that the Tesla recommends to have alignment adjusted every 6000 miles or every 6 months- while I was not aware of this, I thought Tesla is maintenance free. This was what I told Tesla representative then: If this disfunction is safety related, it should be mandatory, not recommended! I feel I was lucky that I only have a small accident, it could be worse. I just dropped my car to Tesla for repair yesterday, the estimated costs was originally $275, then it went up to ~$1500, then ~$1800, When I was talking to a representative, the costs increased to $2167 in a few minutes! I asked why the prices go up, they said the previous prices are mistakes, and if I don't want to pay, I can drive my car home! I believe this happens to many other Tesla users as well, it needs to be addressed before more accidents and damages. The fragile safety operation and the way Tesla treat its customer are not acceptable, at least to my case. Thanks for your attention, if you need more information about my report, or have any question, please feel free to contact me. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11589169
Design defect that caused the cooling system to fail and potentially not cooling the battery system. Per Tesla service center, leaves and debris which are common in everyday use got on top of the radiator, the fan on the back of the radiator sucked the debris and caused the damage to the radiator to leak. the radiator’s design may be inadequate, leading to the issue and caused potential damage to the battery pack or computer as a result of overheating which might leads to fatal accidents.
NHTSA #11584169
Using the Tesla "Autopark", the car backed right into a pole in back of the parking space. When the car hit the pole, it kept trying to back up rather than disengaging. It was a clear day, there was no traffic and there was no car in the adjacent parking space. This is using the latest version of Tesla's self-driving software, 12.3.3.
NHTSA #11582590
Constant lane change while driving has gotten out of control. A couple of instance the vehicle has changed lanes without manual manipulation. This is getting out of hand and has certainly put risks on my family while operating vehicle.
NHTSA #11582274
Here’s a template for writing a formal complaint to SaferCar.gov about your Tesla issue: Subject: Vehicle Safety Complaint - Tesla 2023 To Whom It May Concern, I am writing to report a safety issue with my Model 3 manufactured in 2023. This issue has significantly affected the vehicle’s functionality and poses a potential safety risk. Details of the Issue: •VIN (Vehicle Identification Number) [XXX] •Date of Incident: [XXX] •Description of the Problem:: “While driving, the vehicle suddenly was out of control and was under control owned all airbags and airbag scratch my hand seatbelt was not function •Location of Incident: Everet, PA •Outcome: my car being towed, emergency took me to hospital Attempts to Resolve: I have contacted Tesla customer service about this issue , but the problem remains unresolved. Safety Concerns: This issue is not only inconvenient but also endangers my safety and the safety of others on the road. I am deeply concerned about the potential for this defect to cause accidents or injuries. I request that the National Highway Traffic Safety Administration (NHTSA) investigate this issue and take appropriate action to ensure the safety of Tesla vehicles. Contact Information: •Name: [XXX] •Address: [XXX] •Email: [XXX] •Phone [XXX] Thank you for your attention to this matter. I hope to see this issue resolved promptly to prevent further incidents. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11626215
When using FSD beta, vehicle would fail to stop for red lights. Vehicle also attempted to merge me both into a tractor trailer traveling the opposite direction and a jersey barrier. This is a very dangerous and unsafe system that will lead to many fatalities
NHTSA #11580447
Unintended acceleration after I tried to park take off before I can parked it violently crash into the wall.
NHTSA #11577466
Software updates caused failure notifications (seat restraint system) and disabled cameras/emergency brakes, happened immediately right after software updates. All hardware performed and properly functioned before the software updates. 1. First failure noticed on the begin of March 2024, component affected : " Rear center safety restraint system fault". Second failure noticed on [XXX] component affected: " Autopilot cameras unavailable", "Automatic emergency braking is unavailable" 2. I feel extremely unsafe now when using the vehicle with failure notification of the car's components, especially while driving my children to school. I am unsure if the system failure that could causes accidents and put my kids at risk or danger. 3. First issue was notified Tesla representative immediately right after the software update (happened over night). They scheduled an appointment, but I saw a charge bill that I have to approve before taking the car in for an inspection. It happened when my car is just out of warranty. I called Tesla dealership in Buena Park, CA to discuss about my safety concerns and got told it might be just a software glitch and I should be ok to drive. (??). Second issue was also notified Tesla and got a schedule for an inspection/service on December 10th, 2024, and again with an approval of $650 that I might got charged for ahead of the service ???? (Why do I get charged for something that wasn't my false until Tesla pushed a bad software to make us pay for their bad scripts?) 4. There was no failure notification "at all" before the last 2 or 3 software updates. Tesla offered some kind of 1 month free FSD then software updates to remove the FSD then everything started to fall apart. I am very concerned with Tesla software updates now and failures it might cause that put our family at risk because of their bad scripts or batches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11628010
The car went forward when in reverse mode. After going to other modes (drive/neutral/park) and back to reverse, the car kept going forward. Reset the system and the issue persisted. Finally resolved after third restart. The car bumped up against the driveway gate because it wouldn’t reverse despite the dashboard clearly indicating being in reverse. Contacted Tesla, who examined the system remotely and said no issue was identified. This was the second time this issue occurred, and Tesla offered no fix.
NHTSA #11579796
Mostrando las 150 quejas más significativas de 406 reportadas a NHTSA.
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