Tesla Model 3 2022: Retiros, Quejas y Ley de Limón de California

I was driving my Tesla 3 back from LA yesterday. The car has "AI3" hardware not "AI4". The software is fully up to date. I do *not* subscribe to "Tesla FSD (Supervised)" but the car is equipped with "Autopilot". I was driving in "Autopilot" mode driving southeast on [XXX] between Eloy, Arizona and Marana, Arizona, on a clear freeway in bright daylight, at about [XXX] PT on [XXX]. The car suddenly slammed on the brakes for an emergency stop for no good reason. There was nothing in front of us. Fortunately it was clear behind me so no one slammed into us. We came to almost a complete stop. The "Autopilot" disengaged. I'm not sure why. I might have pressed the accelerator out of instinct to keep moving. During the incident a message in bright red briefly came up on the screen. I didn't get a chance to read it but I did catch the word "error" like some error in software was triggered. Once we got moving again and all was fine although my wife was in shock. I did not engage "Autopilot" again for the rest of the trip and I'm reticent to do so ever again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11745246

Tesla Full Self-Driving (FSD) drove the vehicle onto a curb inadvertently, a few days after a software update. The incident caused a scratch to the wheel and a cut in the tire. Tesla has refused to cover the repair, stating that FSD requires driver attention. The issue is that the vehicle had never driven into a curb on a 90-degree turn before. I had my hands on the wheel and did not anticipate the software making an incorrect decision and striking the curb. Full Self-Driving was engaged at the time, and the software made an incorrect calculation that resulted in the impact. Tesla should replace the damaged tire and repair the wheel. I have the 1 min recording of the incident but could not upload the video due ot its size being more than 10 MB.

NHTSA #11716577

While at a red light, my car was stopped with Tesla Full Self-Driving (FSD) on. When the car in front of me nudged forward, my car, still in FSD , accelerated and drove into the car in front. Looking at the event report of my car, the automatic emergency break did engage but too late. This means the sensors in front failed to recognize the vehicle ahead.

NHTSA #11690432

I went to open the trunk on my 2022 Tesla Model 3 using the normal electric trunk button above the license plate. When I clicked the button, the trunk opened a few inches, made an abnormal noise, and then came crashing shut. At this point, I opened trunk manually to see what occurred and immediately saw the electrically-operated trunk strut separated from the trunk and also a crack in my rear glass as a result of the strut breaking off and getting sandwiched between the glass and the trunk lid when it came crashing shut. This is not only a major design flaw, but a huge safety concern. Other Model 3 owners on Reddit have experienced this exact same event happen, clearly indicating the flaw in the part and design of it. In the newer generation Model 3 from 2024 until present, Tesla has changed the design of the trunk strut because they knew it was flawed on the last one. My 2022 Model 3 has the older, more dangerous design. Had my hand and fingers been under the trunk when this occurred, I could’ve sustained a serious injury from the weight of the trunk collapsing on me, but it thankfully didn’t. There is no failsafe in place like a backup gas strut in the event that something like this happens and Tesla put the entire weight of the trunk lid on one electrically-actuated strut on the left side that is prone to misalignment and failure. Tesla needs to be held accountable for this design flaw in the older Model 3s as this trunk part is beginning to wear out or become misaligned in many people’s vehicles by this point. My car has only 62,500 miles on it and this managed to occur. It’s only a matter of time before this part fails on many other Tesla owners, causing massive financial losses and potential injury.

NHTSA #11730042

While I was making a left turn my steering wheel suddenly got stuck. A vehicle almost hit me.

NHTSA #11718376

While driving home, my Tesla was operating in Full Self-Driving (FSD) mode and initially performed normally, stopping at a red light and proceeding smoothly when it turned green. Moments later, the vehicle suddenly accelerated on its own, lost control, and began spinning uncontrollably before sideswiping a parked car and coming to a stop on the wrong side of the street in oncoming traffic. I was fully awake, alert, and did not manually steer or accelerate at any point. The incident appears to have resulted from a malfunction in the vehicle’s FSD system and/or its steering and acceleration control mechanisms. There were no warning lights, error messages, or alerts before or during the event—it occurred without warning. This malfunction created an immediate safety hazard that endangered my life and posed a serious risk to other drivers, pedestrians, and surrounding property. The situation could have easily resulted in a fatal collision or injury. I promptly notified the police, and the incident was reported to Tesla Insurance, which serves as my coverage provider. Despite my repeated efforts to have the issue inspected and addressed, Tesla Insurance has refused to acknowledge fault, open a claim, or cover related damages. As a result, the malfunction has not been reproduced or confirmed by Tesla or any authorized service center. The vehicle has since been inspected by Collision Works, a Certified Tesla Collision Center in Long Beach, California (500 E. Anaheim St, Long Beach, CA 90813), which provided a preliminary repair estimate. I am currently responsible for repair costs out of pocket pending resolution with Tesla Insurance. The vehicle remains in my possession and is available for inspection by Tesla, investigators, or safety authorities upon request. The complete and unexpected failure of the FSD system to regulate acceleration and steering represents a serious safety defect that warrants immediate investigation to prevent future harm.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11693997

My family and I were in my Tesla Model 3 2022 and heading from Charlotte to Orlando on [XXX]. The car was in Full Self-Drive (FSD) mode while commuting through Daytona Beach. The rain was heavy in the area. While driving in Daytona Beach, FSD caused the car to change lanes and go to a lane that had standing rain puddles on [XXX]. After FSD caused the lane change, the car immediately hydroplaned out of control. The car's short clearance from it's bottom and the ground which traps water that exacerbates hydroplaning, along with its generative breaking feature made matters worse and uncontrollable. The car spun into the median three times and settled in the middle of danger interstate. The car is totalled. My family and I require medical attention and counseling due to the trauma. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reportado presuntamente: 4 lesiones (según lo reportado a NHTSA). NHTSA #11693098

Full Self Driving prominently suggests the user enable “automatic set speed offset”. When enabled it tries to guess the speed it should be going, and goes that speed. On city streets and rural highways the driver is unable to lower the speed with the normal cruise control speed dial. it is disabled. It recognizes when the speed limit lowers on the road, but does not adjust to that new limit. The only option is to hit the brakes or otherwise disable the system. On the interstate this resulted in it resetting to the maximum 85 MPH as it was setting itself to 86 at every deactivation. Turning cruise control back on, despite having previously set it to the speed limit, causes it to to immediately accelerate regardless of the posted limits or the previous setting.

NHTSA #11618202

The noted vehicle is one of 7 Teslas (6 Model 3s and 1 Model Y) that I have rented from Hertz for a round trip from Orlando Fl to Naples Fl. Over the last 7 months. Each of the Model 3 vehicles was different, I never got the same Model 3. Each of the vehicles exhibited the same or similar glitch when traveling on [XXX] at [XXX] when either the navigation and/or the adaptive speed control was engaged and traveling at or near the posted speed limit when nearing this specific exit. If only the navigation system is on it will direct the driver to take the exit and then return to the interstate using the on ramp. If the adaptive speed control is engaged, either with or without the navigation feature on, when the vehicle is on [XXX] near or under the overpass it will abruptly try to slow the vehicle to 35 MPH, the speed limit for traffic on the overpass. None of the rental vehicles has the full autopilot activated to my knowledge. This event will occur when traveling in either direction and has only occurred at [XXX] on my 200+ mile trip. Having this occur once or twice would be strange, but 7 times at the same location over 7 months in 7 different vehicles is more likely a glitch of some kind, and one that could result in a crash if a driver is unprepared for the unexpected rapid reduction in speed. [XXX] is heavily travelled with both local and out of town drivers in both personal and rental vehicles. I have no idea if this is occurring at other locations but it seems to be consistent here. Since the adaptive speed control must be using information from the navigation system to display and utilize the speed limit to regulate maximum speed, it is likely the problem is in the navigation system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11614533

The contact owns a 2022 Tesla Model 3. The contact stated that while operating the vehicle, the front driver's side seat belt warning chime was inoperable, failing to alert the driver that the front driver’s side seat belt was not secured while driving. The cause of the failure was not yet determined. The local dealer was notified of the failure, and a service appointment was scheduled. The manufacturer was not contacted. The failure mileage was 35,400.

NHTSA #11679129

Passenger safety restraint failure message came on so I made an appointment and took it to Pleasanton Tesla for repair 3/19/25; was under the 60,000 safety warranty. Then on 5/6/25, 6 weeks later, the passenger safety restraint failure message appeared again. I contacted Pleasanton Tesla and they told me I was now responsible for a different piece to be replaced, which was quoted over $1,000 to repair, as the 60,000 mile safety warranty was up and it is a different piece that needed to be replaced. I said it’s the same message, passenger safety restraint failure!

NHTSA #11683208

We received a Front passenger safety restraint system fault on our car. When a passenger sits in the seat the fault is not displayed. This was not a software update and the sensor was faulty and could cause the airbags not to go off. The sensor was faulty in the seat but because we were out of warranty we had to pay for the repair. Clearly they have seen this issue and said it was not a recall but a bulletins and bulletins were a caution, they made us pay for the repair.

NHTSA #11656184

RECURRING 12V LOW-VOLTAGE SYSTEM FAILURE AND DEFECTIVE REAR DEFROSTER HEATER GRID VEHICLE: 2022 Tesla Model 3 (VIN: [XXX] ). ODOMETER: 114,093 miles at time of third service visit. SUMMARY OF DEFECT: Vehicle has experienced recurring low-voltage (12V) system alerts since late December 2025. The 12V battery has been replaced three times by Tesla service. After each replacement, the low-voltage alerts return within days. Tesla's diagnostic system detected a DCR (DC resistance) reading of 16.8 milliohms against a threshold of 16 milliohms, indicating the battery's internal resistance is too high for the vehicle's electrical system to function properly. A brand-new 12V battery showed "Degraded - Replace" status within one week of installation. These low-voltage errors did not exist before Tesla replaced the 12V battery during the first service visit. DIAGNOSTIC FINDINGS: During the third service visit (February 2026), Tesla technician performed a resistance check on the rear defroster heater grid and described it as "out of spec but not significantly." Ground straps were also described as "out of spec but again not significantly." The technician stated there was "no smoking gun yet" and it was "maybe a combination of all leading to the 12V warning." Tesla proposed replacing the rear backlight glass at a cost of 1,265 to the customer. Additionally, severe rodent damage was discovered in the front wiring harness with chewed wires and nesting material. Despite this confirmed damage to the electrical system, the service manager stated the rodent damage was "not associated with the error" while the technician simultaneously stated there was no confirmed root cause. SAFETY CONCERN: The recurring 12V low-voltage condition presents a safety risk. The 12V system powers critical vehicle functions including exterior lighting, hazard lights, door locks, windows, the vehicle's computer systems, and safety features. Repeated system alerts include DIF_a018_hwLVSupplyUV (ha INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11717870

The contact owns a 2022 Tesla Model 3. The contact stated that while the vehicle was in self-driving mode, the vehicle was supposed to merge into the right lane, however the vehicle accelerated into the left lane, and another vehicle collided into the front driver side of the vehicle. The contact stated that he did not sustain any injuries, however the passenger stated he sustained injuries, but the injuries were unknown. No medical attention was required. The contact stated that a police report was filed. The vehicle was taken to dealer where it was diagnosed that the software needs to be updated. The vehicle was not repaired. The vehicle was still drivable after the incident. The manufacturer was not notified of the failure. The approximate failure mileage was 104,547.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11664877

The contact owned a 2022 Tesla Model 3. The contact stated that while driving at approximately 35 MPH with the full self-driving mode activated and making a right turn off the highway, the vehicle collided with the wall of the exit ramp and spun out. The contact stated that there were no prior alerts and or warnings of the collision. The contact sustained a right shoulder injury. Medical attention was not needed. A police report was not filed. The vehicle was towed to a collision shop where it was deemed totalled. The manufacturer was not notified of the failure. The failure mileage was 27,669.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11632501

During operation steering wheel becomes heavy and difficult to turn and becomes notchy. Very difficult to stay in ones own lane.

NHTSA #11669363

I was driving over an overpass on to the free way. It was about 11am. The steering wheel locked in a turning position, driving the car off the overpass. I was able to yank the wheel and get it back straight. The auto pilot was not on, the cruise control was not on. I drove it straight to the service center, i though i should call so i put the car in curise control to pull out my phone but decided against it and turned it off at 11:15. Now the service center says they can not duplicate it they are telling me nothing is wrong. This has never happened before. I have never had any issues with my car.

NHTSA #11645163

The car's steering wheel locked unexpectedly, rendering the vehicle undrivable. Additionally, multiple alerts appeared, indicating that the car's hold feature, traction control, and steering assist were reduced. This issue occurred while the car was parked but still running. When I shifted into drive, the car unintentionally rolled backward, forcing me to press the brake pedal to prevent a collision. If this had happened while driving, it could have resulted in a serious accident.

NHTSA #11629438

Driving at low speed, the control arm became unfastened from the frame and the front driver's side wheel collapsed into the frame of the car.

NHTSA #11736793

Front and rear suspension bushings wear and rip at very low mileage

NHTSA #11636905

See attached document for complaint.

NHTSA #11621596

SAFETY CONCERN: for kids getting trapped in rear doors with no manual release in the rear of my 2022 Tesla model 3. Only the front has a manual release which is not practical for two kids in the back.

NHTSA #11688235

pedestrian warning system has failed for a second time. speaker was replaced once already. presents safety issue to pedestrians (this displays an error that it is not working, the error also states that the horn may not work, however this is for newer cars that do not have separate horns and PWS speaker) Horns are intermittent in functionality, sometimes high or low tone only works, other times no horn sounds, this is a separate device from the PWS speaker, there is no error message shown for this when the PWS is functioning as intended

NHTSA #11682336

Rodents Chew on Car Wires Consequences of Rodent Damage: Malfunctioning Components: Chewed wires can lead to a variety of problems, including issues with the engine, lights, sensors, and other electrical components. Expensive Repairs: Repairing or replacing damaged wiring harnesses can be costly, potentially running into the thousands of dollars. Safety Hazards: Damaged wiring can pose safety risks, potentially causing electrical shorts, fires, or malfunctions while driving.

NHTSA #11661955

I was traveling northbound on [XXX} in Sugar Grove, IL with the traffic aware cruise control on. As I passed under [XXX] the car braked heavily for no reason. No cars in the area...thankfully. I could have easily been rear-ended. It has done this on more than one occasion at this location. I filed a "bug-report" via the right hand button on the steering wheel. I was also traveling [XXX] near Lasalle-Peru with the cruise control on at about 80 mph when the vehicle suddenly braked heavily. No cars around at all. The moment was extremely frightening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11667444

When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car is slowing down and may not respond in time. tesla

NHTSA #11660263

Traveling on I35 South, approx 70 -75 MPH. Using adaptive cruise control/enhanced auto pilot. No vehicles present within a mile of my vehicle. Braking spontaneously engaged, reducing speed to 40MPH within seconds. If a vehicle were behind me they would have absolutely collided. I've not filed a report with Tesla. Vehicle did not display any warning, or any other sort of indication that a malfunction had occurred. The problem has not been reproduced by me, however an internet search returns multiple complaints of these exact symptoms.

NHTSA #11573872

I am reporting a severe structural defect in the 2022 Model 3 front suspension and wheel hub assembly that poses an imminent threat of catastrophic failure. My vehicle is nearly new, with less than 30k miles. As the original, single owner who maintains this car, a critical failure of this nature is highly premature and indicative of a manufacturing defect rather than normal wear-and-tear. The issue manifests as a progressive clicking and popping noise from the front wheel area during operation. After noticing this sound, I took my vehicle to the dealership. The technician's inspection revealed that critical structural components were loose and failing. The technician explicitly warned me that this specific failure carries a direct risk of sudden wheel separation while the vehicle is in motion. This forced me to take immediate, emergency action right there at the dealership; leaving the shop without fixing it was simply not an option, as driving my car in that condition would have caused immediate and dangerous consequences on the road. A wheel separating or a suspension collapsing at highway speeds is an inherently fatal scenario that endangers my life, my passengers, and the public. This mechanical failure is highly similar to the defect described in NHTSA Number: 21V835000, which covered front suspension lateral links separating from the subframe and carries the same dangerous consequences. However, because my vehicle is a '22 model, Tesla refused to acknowledge the connection to that safety campaign and denied coverage under the drivetrain warranty. I was forced to pay over 800 out of pocket to resolve this hazard. While I could afford this, many drivers cannot. Tesla’s failure to expand their recall to the '22 model year means thousands of drivers are unwittingly operating a ticking time bomb. NHTSA must investigate this issue and force Tesla to expand the recall to include '22 vehicles before this known, fatal defect causes an an entirely preventable tragedy.

NHTSA #11742451

The contact owns a 2022 Tesla Model 3. The contact stated that while approaching the vehicle, the tire was abnormally low. The TPMS warning light was illuminated. The vehicle was taken to the dealer, who discovered a crack in the wheel, resulting in damages to the tire. The contact was informed that the wheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance because the wheels were not covered under warranty. The failure mileage was 20,000.

NHTSA #11688899

Vehicle steered erratically into a curb while FSD was enabled, causing damage to the rear passenger wheel and tire.

NHTSA #11588874

I am filing a safety complaint regarding water intrusion into the rear tail lamp assembly of my 3-year-old Tesla Model 3. The rear tail light has progressed from minor condensation to active water accumulation and visible pooling inside the sealed housing. This is not light fogging — there is standing moisture inside the assembly. The vehicle has not been involved in any collision and there is no visible external damage to the lamp. I have already been pulled over, and drivers behind me have indicated that the affected tail light is not clearly visible. Reduced rear illumination creates a serious safety risk, particularly at night or in poor weather conditions. A malfunctioning tail lamp increases the likelihood of a rear-end collision. Rear lighting is a federally regulated safety component. Water intrusion into a sealed LED lighting assembly creates risk of electrical malfunction, corrosion, and sudden loss of rear illumination. The vehicle is currently out of warranty due to mileage; however, it is only three years old. A sealed LED tail lamp is not a wear-and-tear item and should not fail due to normal mileage accumulation. This appears to be premature sealing failure. I contacted Tesla Service regarding this issue. Their written response stated that because the vehicle is out of warranty due to mileage, any repairs would be at my expense. They did not address the safety concern or the presence of internal water accumulation. There are numerous reports from other Model 3 owners describing similar tail lamp water intrusion issues. I am requesting that NHTSA review whether water intrusion into sealed rear lighting assemblies constitutes a safety defect and whether further investigation is warranted.

NHTSA #11719385

My car just made 50k and is out of warranty and the headlight fail. I contacted Tesla and they quote $1800 to fix it. When I went on the internet and found out that this is very common and seems to be a bad design. Can you do anything so they redesign and recall so we consumers are not ripped off by Tesla? I know is a long shot now that Elon is running the government but I have nowhere else to complain. Thank you

NHTSA #11641101

i was driving after dark on a country highway with my wife. She was choosing music while I was driving. An oncoming car went by and afterwards I flipped to high beams... at the exact same moment she tapped to play a song on the display. Turns out the skip/play songs menu is exactly where the headlight adjust menu pops up when you switch from high to low beams. This caused her to turn the headlights off on the car while we were travelling at highway speeds. This causes an obvious significant safety risk because of a poorly thought-out UI design and could cause a crash very easily. I am including two photos of the UI problem one with music playing, and the second popup for headlight control when the light beam is changed from low-beams to high-beams.

NHTSA #11597267

When cabin heat is enabled, visible vapor/smoke emits from the front trunk area under the windshield cowl and is pulled directly into the cabin through the HVAC intake. The vapor has a chemical/sweet odor consistent with coolant or refrigerant. Smoke enters the passenger compartment, especially when stopped or idling. This occurs repeatedly in cold temperatures and stops immediately when HVAC heat is turned off. No warning lights appear. This appears to be a heat pump or coolant system leak upstream of the cabin intake, allowing chemical fumes to enter the cabin air stream. Occupants are exposed to fumes while driving. This is a safety concern due to inhalation risk and lack of driver warning.

NHTSA #11715170

While driving, the center display intermittently goes completely black. When this occurs, I lose access to the speedometer and all driver information. The issue has been ongoing and progressively worsening. The vehicle was purchased new. The issue was reported during the warranty period and initially attributed to software updates. A recent service visit confirmed the vehicle computer is failing, and the issue immediately recurred after pickup. Loss of speed and driver information while driving creates a safety concern.

NHTSA #11707068

Shortly after purchasing my 2022 Tesla Model 3 RWD in February 2025, I began noticing a persistent musty, mold-like odor coming from the HVAC vents whenever the air conditioning or defrost was on. The odor worsens when driving with the windows down. I reported this issue to Tesla multiple times between May and October 2025. Tesla replaced the cabin filters but refused to perform a full evaporator or HVAC disinfection, stating the odor was “normal.” Despite the filter changes, the smell always returns within a few weeks. Between these visits, I also tried to resolve the issue myself by replacing filters, using odor-eliminating products, and placing moisture absorbers inside the vehicle, but nothing has resolved the problem. This ongoing issue has led to repeated respiratory and eye irritation, including a documented pneumonia case in April 2025. The symptoms clearly worsen after time spent in the car. Tesla has not offered any permanent fix, warranty repair, or replacement. The problem appears to stem from mold or microbial buildup within the HVAC evaporator and duct system, which could affect air quality and occupant health. This raises safety concerns regarding possible HVAC design flaws or moisture retention issues that may affect other Tesla vehicles. The issue is ongoing as of November 2025 and has been reported to the Florida Department of Agriculture and Consumer Services (FDACS Case #2511-00831) for further review.

NHTSA #11697649

The 2022 Model 3 Tesla does not have readily available emergency rear door release. Tesla's automated response to me was to locate the bolts and screws on the underside of the door armrest, then I need to remove the bolts and screw. Once that is done I can then remove the panel under the armrest so I can then reach inside and pull on the manual release cable. This could not be done during an emergency, you would need to have tools and in an emergency people panic and they would have to do everything by feel if they are trapped in the backseat of the Model 3 Tesla. This is a life safety hazard and needs to be addressed by Tesla to provide a fix that will allow easy access and not require tools to open the door if there is no power to the door release. This needs to investigated and corrective actions taken to make Tesla comply with changes for safety.

NHTSA #11693470

The power lift‑gate strut PN 1551489‑00‑B failed, bent inward, and shattered the rear glass on 16 May 2025. A known defect: Tesla superseded the part to PN 1551488‑00‑C in Oct 2023. Local Tesla Service center declined goodwill coverage to resolve the issue.

NHTSA #11661529

The vehicle was sitting in my driveway during a lower than normal temperature (18 defrees f). The car ha d ot moved at all due to snow fall around the area. The car was warmed up with the automatic function and a U shaped crack appeared in the windshield almost fully closing on itself and there was a crack along the bottom of the windshield. There were no prior chips or issues. The window was since fixed but I feel this is a warranty issue. The windshield shouldn't just crack like that in cold weather.

NHTSA #11568223

I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue.

NHTSA #11673159

Making a 90 degree right turn at an intersection traveling approximately 15 mph, my steering wheel suddenly got very stiff and unresponsive. This caused me to travel into the oncoming lane of traffic before wrestling the very stiff steering wheel back under control. This condition persisted for the rest of my drive home, accompanied by “Steering assist reduced” and “lane assist keep unavailable” error messages. This incident luckily did not result in an accident but easily could have if it happened at the wrong moment.

NHTSA #11596434

The steering wheel locked up while I was driving. I was driving on a country road and the road didn't have any painted lane stripes and the car got a lane departure warning and the steering wheel pull me hard to the left, I almost got out of the road and on the way of a incoming vehicle, I break and pulled hard to the right and managed to pull to the side. When I got into a complete stop I checked all the settings, I turned off the late departure Assistant and the steering wheel was still locked. There is no on or off button on the car so I walked away from the car, the car locked and unlocked to get back in and the steering wheel was back to normal. It was very scary, lucky I was driving slowly and I wasn't around heavy traffic.

NHTSA #11591981

I'm not quite sure what component was affected, some module of some sort got water in or near it that wasn't supposed to. It is available for inspection. Yes my safety and others was out at risk. Yes the problem was fixed by service center supposedly. Yes the car has been inspected by the manufacturer. There were no warnings. What happened was on 12/29 I was driving the car and out of absolutely nowhere a bunch of warnings came up including loss of ABS, any and all safety features. And more importantly lost usage of brakes almost entirely when car came to a stop it was grinding and shakey. This problem all arises due to teslas negligence when it came to installing a new windshield on the vehicle. As stated in messages below, they made a mistake while installing my windshield that caused this major issue to arise. They have offered nothing as a solution but saying that their error is supposedly fixed.

NHTSA #11634987

On [XXX], I was driving from Victorville, CA to Las Vegas, NV on [XXX] northbound. Between [XXX] two incidents occurred. Both incidents involve phantom braking. My vehicle was in autopilot mode, which is essentially traffic aware cruise control. I was traveling at 70MPH and passed a semi-truck. I changed lanes back into the right lane after passing the truck. About 30 seconds later, the car slammed on the brakes. The semi-truck behind me took immediate evasive maneuver and swerved into the left lane to avoid hitting me. There was no obstruction in front of me. The nearest vehicles ahead of me were so far away that I could barely see their tail lights. This was a very unsafe condition. The second incident happened about 40 minutes later. No other vehicles were near me although the sudden braking gave me a scare. There were no warnings, messages, or any indication that the sudden braking was being applied. I was able to immediately depress the accelerator to increase speed and override the autopilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11575121

Please help Phantom braking is getting worse

NHTSA #11559426

Tesla vehicles autopilot. I know you already have a situation with Tesla over the basic Autopilot. My safety report is about red lights and stop signs. Tesla reserves this feature for their FSD package. While basic and enhanced AP cannot identify red lights or stop signs. For the basic AP, I suggest that Tesla be required to include red light and stop sign identification in their basic autopilot system. While geo-locking AP is a current temporary solution, it is not the correct solution IMO. The correct solution I believe is to force Tesla to include red light and stop sign identifying in the basic and enhanced AP software. In addition to including red light and stop sign identification in their forward emergency braking safety system. Imagine how many intersection related collisions can be prevented if you make the vehicle capable of stopping. Especially when the driver could be having a medical emergency and cannot stop their car. Two ways. Option 1: Vehicle stops at red light for the driver, everyone is safe. Option 2: vehicle runs the red light, not using autopilot, vehicle T bones someone in the intersection. I highly suggest a pro-active approach that promotes a safe environment on the road rather than a punishing approach that promotes human drivers to continue as they are. After 40,000 miles of Autopilot, I can confirm that it’s a better driver overall than any human. Humans will eventually make mistakes, software will do the same thing repeatedly. The only reason software makes a mistake is because it wasn’t designed to be used in an application, so basically it’s still human error. I suggest to require the software to take over in more ways to prevent human error from happening more often. The less humans need to do, the less chance you have of collisions. Summary: Basic AP should have red light and stop sign ID to stop. And forward collision stopping should also have red lights and stop sign identification.

NHTSA #11560627

I was traveling on Interstate 40 in Arizona in a 75 mph zone with my cruise control set at 77 mph. Suddenly and without warning the car’s emergency braking system activate despite nothing being in the roadway in front of me and no cars ahead at all. I had to take evasive measures to avoid being hit from behind by a semi truck. Approximately 10 seconds later I began receiving error messages for several systems including emergency braking, traction control, steering alignment, lane departure, stability control, cruise control, vehicle hold, and regenerative braking. In addition, other systems were not working, such as an alert tone for when traffic lights turn green would activate indicating the driver should go even if there was a car in front that has not moved. The car is currently at Tesla being evaluated, however I really don’t think these cars should be trusted.

NHTSA #11554448

This happens at 2 particular exits on a 65mph highway. One time the car slows down by 10mph and the other spot it will swerve over almost to the lane next to me and slow down. Just dangerous when someone is tailgating me (thats reality of driving these days) as they will not have time to react and more than likely hit me. It happened once and someone behind me started honking and flashing their lights at me. I have done a bug report for the times it "phantom braked"

NHTSA #11560010

2022 Tesla Model 3 with approximately 19,373 miles. Third-party tire shop inspection on April 25, 2026 identified visible tearing of front lower control arm bushings on BOTH sides (bilateral failure). Rubber bushing material has separated from inner metal sleeve on both left and right front lower control arms in identical pattern. No impact event or curb strike. Symmetric bilateral failure indicates manufacturing/material defect, not impact damage. Failure occurred at mileage well below the 40,000-70,000 mile range commonly cited for this known Tesla Model 3 lower control arm bushing wear pattern. Suggests accelerated failure mode that warrants investigation. Photos from third-party inspection attached. Vehicle scheduled for Tesla service center evaluation under remaining factory warranty.

NHTSA #11733793

At low/no speed, turning the steering wheel to the extreme left or right produces a low-end creaking noise as if something is rubbing.

NHTSA #11632699

What component or system failed or malfunctioned, and is it available for inspection upon request? The front windshield (Acoustic Glass) failed due to a spontaneous stress fracture. The crack originated from the edge of the glass without any external impact. The vehicle has been repaired, but the service records and high-resolution photos of the crack are available for inspection upon request. How was your safety or the safety of others put at risk? The spontaneous crack occurred suddenly during a heatwave, significantly obstructing the driver’s forward visibility. Furthermore, the crack expanded rapidly during a subsequent rainstorm and temperature change, compromising the structural integrity of the windshield and potentially interfering with the front-facing ADAS cameras (Autopilot/Safety features) located behind the rearview mirror. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The problem was formally inspected and confirmed by the Tesla Burlingame Service Center. They issued a written evaluation report stating the damage was a "Stress Impact" (a manufacturing/structural defect) rather than a rock chip. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the component was inspected by the manufacturer (Tesla Service Centers in both Burlingame and San Francisco). Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared. However, this vehicle was previously subject to a Heat Pump recall (22V045) related to defrosting issues, which may have contributed to long-term thermal stress on the windshield structure prior to this failure.

NHTSA #11733457

This car uses auto-dimming rear view and side mirrors. However, the rear view mirror is only able to be dimmed automatically, or be disabled in the settings. The issue is that the dimming is not based on a light sensor at all, it is merely timed to dim around 30 minutes after sunset and return to normal 30 minutes before sunrise. I have confirmed this timing on many drives and it is repeatable. The safety concern is that there is no way to manually dim the rear view mirror, which is a big issue around sunrise and sunset when cars headlights turn on before the mirrors dim. This is especially an issue with larger trucks behind a sedan like my Model 3. The only option I have to fight the blinding glare from headlights is to manually move my mirror so that I can no longer see out of the rear window, which makes lane changes much more dangerous.

NHTSA #11702595

I purchased the Full Self-Driving (FSD) package for approximately $10,000 on my 2022 Tesla Model 3 Long Range AWD. Tesla marketed FSD as a feature that would enable autonomous driving capabilities including Navigate on Autopilot, Auto Lane Change, Autopark, Summon, and city street driving - all to be delivered via software updates. Tesla has since confirmed my vehicle's HW3 (Hardware 3.0) computer cannot support FSD as advertised. There is no hardware upgrade path. The FSD Transfer Program that allowed owners to move their purchase to a new vehicle ended March 31, 2026 with no accommodation for affected owners. The system regularly fails to perform as advertised. It requires constant human supervision despite being sold as "Full Self-Driving." I have sent three formal complaints to Tesla's executive team (May 7, 8, and 12, 2026) with zero response. Tesla's own support chatbot confirmed I am not eligible for FSD transfer.

NHTSA #11737202

After the recent 1-month free trial of FSD, my basic autopilot does not keep speed and will reset the programmed speed. This causes my car to slow rapidly and unexpectedly. This erratic change of speed creates a safety issue on the road due to the car slowing with no warning and without reason. Tesla has evaluated the vehicle remotely and has said it is performing normally despite this behavior just starting with the FSD trial. The previous 2 years of ownership have had no issues. I am told that this is due to different levels of autopilot having different performance and if I upgrade to the FSD this won't be an issue. No warning lamps are present.

NHTSA #11588047

teslas have blind spot monitor cameras that activate when the turn signal is activated as a turn left or right. there seems to be a noticeable delay on older cars with intel processors where the cameras take longer to display on the screen in split second manuvers and lane changes that can lead to accidents

NHTSA #11694642

The central computer in my 2022 Tesla Model 3 failed unexpectedly. This is a critical component that controls essential vehicle functions, including safety alerts, battery management, regenerative braking, Autopilot features, navigation, and over-the-air updates. The failure makes the vehicle unsafe to operate. The car is only 2–3 years old, and such a major systems failure in such a short time frame suggests a defect or premature failure in a component that is expected to last the life of the vehicle. Tesla has not offered a remedy despite this being a safety-critical system. I believe this failure presents a serious safety risk to myself and others on the road and should be investigated.

NHTSA #11686262

Passenger safety restraint system fault error appears on and off without any correlation to driving conditions or passenger presence. This error is potentially deadly since it will cause the passenger airbag not to deploy in an accident.

NHTSA #11658350

car has a passenger safety restraint fault, got quote to replace a sensor for $455 parts and labor. when reading online, this appears to be a common failure in these vehicles and if you don't get repaired, air bags / seat belt restraint may not work properly. seems like should be a recall for this.

NHTSA #11620079

The contact owns a 2022 Tesla Model 3. The contact stated that after having a software update completed on the vehicle, while the defroster was activated, the windshield failed to clear up as needed. The contact stated that the heater also failed to operate as needed. The vehicle had not been taken to the dealer to be diagnosed or repaired. The contact learned of a recall for the failure however, the contact was unable to confirm if the VIN was previously included in the recall. The manufacturer was made aware of the failure and confirmed that the next repair was not covered under the recall. The failure mileage was 83,000.

NHTSA #11643931

* The AC/Heat Pump Compressor and Supermanifold has failed at 64k miles. Vehicle is undrivable and parked at this time. * AC/Heat Pump Compressor and Supermanifold prevents the windshield from being cleared/defrosted/defogged, causing visibility issues and a danger to myself and others. * Vehicle remotely diagnosed and quote received totalling $3047.52 to repair the issue. * Components have not been removed from the vehicle yet. * There were no warnings prior to the failure of the AC/Heat Pump Compressor and Supermanifold.

NHTSA #11643728

Hi. My issue is partly related to case PE-22-002 and may also contribute to it as well. I will forward my dash-cam videos (the false detection of cars in-front of me for 63.5% of that drive is included here) to your email as support for the investigations. I have been noticing warnings that a car is in the lane I am changing into when there is no car present. This has happened several times, despite the camera showing no cars and checking for myself showed no cars. The first time it happened, it scared me so bad I jerked back into my lane and could have lost control of being safely in the lane. I filed a service request and was told it would cost me an est. $195.00 to have them look at it, but they said they think it is software related and tried to say they don't deal with software issues. It has experienced many occasions of decelerating for no cause when using the Full Self Driving, Autopilot and Cruise Control. It would cause me to have to disengage them as I felt it was effecting my distance efficiency. I found a new issue last night that caused concern. We have been getting high reports of following too closely, so I drove from Plainview, Tx to Amarillo, Tx in complete control myself while driving 100% perfectly and it reported that it claimed 63.5% of that drive was "Following To Closely" when in-fact any time a vehicle was in-front of me by (I think) 30 car lengths, I changed into the other lane where the was no vehicles in the lane at all. It is my personal opinion that it is a combination of the cameras not being infrared and not seeing well enough in low light situations, and the software unable to tell the difference between darkness/shadows and objects that should be avoided. These false alerts occur more for me in low light conditions, but the unneeded deceleration has occurred in all conditions.

NHTSA #11628633

The fix for recall 23V-838; TC2023-657 has made using the feature more unsafe to use than in previous iterations.

NHTSA #11560994

Got this warning on my tesla model 3. Front Passenger Safety Restraint System Fault will get it fixed at appt on monday Had the exact same issue on our Model Y. Also happened to my friend's tesla. It is all over the internet. I think a recall should be issued and the warranty extended to ten years for this issue on all existing teslas

NHTSA #11619072

ISSUE BACK OF FRONT SEATS COLLAPSED BACKWARDS DURING A REAR END COLLISION. CAR TOTALED. On December 4. 2023 we were rear ended while stopped at red. The van that hit us was doing 40 MPH, when it hit the Tesla we were driving. The two front seat backs collapsed backwards. As the driver and because of the seat collapsing backwards I suffered a fractured BACK and have spent the last six plus months in a cervical thoracic brace which we are still in.

Reportado presuntamente: 2 lesiones (según lo reportado a NHTSA). NHTSA #11595793

The accelerator pedal broke off completely while driving on the highway (this is the second time this has happened). Accelerator pedal felt as if it were stuck when going from full self driving to manual and pedal broke off when more pressure was applied. The car began coming to a rapid stop on the highway due to regenerative braking and I was forced to quickly get to emergency lane, narrowly avoiding other vehicles in the process.

NHTSA #11585742

I was sitting at a red light with my foot resting lightly on the accelerator. I was completely stopped waiting for the light to turn and suddenly my car began to accelerate quite fast. I had to slam on the brakes which seemed to be malfunctioning. I managed to stop before I hit the car in front of me. I took it to the Teslas service station and was told by their engineer that nothing was wrong with the car. The experience was scary. I no longer feel safe in my car.

NHTSA #11570140

This incident is the result of poor operation of safety warning and navigation systems in a Tesla Model 3 leading to an accident. I rented a Tesla Model 3 from Hertz at Seattle Tacoma airport. At a traffic light I followed navigation directions making a left turn into Southcenter Mall in Tukwila WA. This turn placed me in the direction of a Subaru which hit me in the driver side rear side. The Tesla safely warning visual and audible system did not activate as designed. I owned a similar Tesla Model 3 at the time and was very familiar with its operation. The navigation and collision warning systems in this rental vehicle did not in any way act or engage like my personal vehicle, and therefore I was placed in a dangerous situation causing an accident to occur. This was a low speed accident, as I was beginning to accelerate after the light turned green, with sufficient time for the systems to react and provide warning, which they did not. I was not cited in the accident. This may be a Hertz maintenance issue or a Tesla issue I'm not sure. I am loading both the Tukwila Police report and Hertz accident summary which contradict: Please note the Hertz report is correct in the Subaru hitting me and the damage on the left side

NHTSA #11631508

My Tesla has the latest update which includes the latest recall: 2023.44.30.5.1 08a3a7856854 I have discovered that the blind spot detection is intermittent, the red line indicator does not always work. This resulted in an accident where I changed lanes into another vehicle. I thought it was clear because the vehicle safety system didn’t properly indicate to me that it wasn’t. The right front of a Land Rover SUV contacted with my left rear fender above my left rear wheel. After the accident I have decided to check the blind spot indicator as I realized it cannot be trusted, and the vehicle behind you in the lane next to you can be at your rear corner and the car will 50/50 not report a car is there, and not give the red “unsafe” indicator. There were times a vehicle was side by side with me and the blind spot indicator did not light up at all. There are also times the side camera is either black with no image or with a delayed/frozen image when using the turn signal. The side fender cameras also fails to accurately show vehicle distance at night as they have excessive glair on the live view when changing lanes. However afterwards the dash cam recording on the HDD is crystal clear. Which means the live view with turn signal lacks the clarity required to be safe to use when driving. Either Software or hardware or both is lacking in keeping safety features functional. Recall? I believe Tesla should have another recall issued to address these problems. To make it safe for changing lanes by correcting the intermittent blind spot detection. By making the turn signal fender camera crystal clear for drivers when changing lanes. And by increasing the distance allowed before the blind spot detection says it’s safe to change lanes. And upgrading computer hardware to stop the lag and keep safety systems operational. Again this resulted in me changing lanes into another vehicle. I thought it was clear according to my cars safety features. It was not clear.

NHTSA #11564139

While driving my Tesla, Autopilot was engaged and navigating with the destination entered. At the time of the incident, my hand was on the steering wheel when the vehicle suddenly attempted to make a hard right turn toward a divider. This was not an exit or intended route, which raises serious concerns about what caused the vehicle to react that way. In addition, I have experienced multiple battery-related issues with this vehicle. The battery has already been replaced once, and on approximately 2–3 occasions the vehicle entered “Turtle Mode,” limiting the car to about 35–50 mph. This created a serious safety hazard because it occurred while I was driving on the highway alongside tractor-trailers and fast-moving traffic.

NHTSA #11736685

My 2022 Tesla Model 3 experienced a heat pump compressor failure at approximately 89,457 miles. Tesla Service Center diagnosed an internal failure in the heat pump system. The heat pump system controls cabin heating, windshield defrosting, and thermal management for the vehicle. When the system failed, the vehicle lost heating and proper defrost capability. This can impair windshield visibility during cold or foggy conditions, creating a potential safety hazard while driving. Tesla quoted approximately $3,000 to repair the compressor and declined warranty assistance despite the system being critical to safe vehicle operation.

NHTSA #11721824

While using Tesla's Full Self-Driving (Supervised) software on the Pacific Coast Highway (PCH) and other highways, the vehicle’s automated steering system repeatedly malfunctions by failing to maintain lane centering. Specifically, the car drifts or actively steers across double yellow lines into the lane of oncoming traffic. This issue is a persistent failure of the Advanced Driver Assistance System (ADAS) and Lane Keeping Assistance. The vehicle has attempted this maneuver multiple times at [Approximate Speed, e.g., 40-60 mph], requiring immediate and forceful manual steering intervention to avoid head-on collisions with oncoming vehicles. The system provides no warning chimes, error messages, or "Take Over Immediately" alerts prior to crossing the lines; it appears to perceive the oncoming lane as a valid path or fails to recognize the double yellow boundary entirely. This has occurred during [mention conditions: e.g., bright daylight with high glare / night time]. The vehicle is equipped with Hardware 3.0 (HW3). I believe the 1.2-megapixel camera suite or the processing power of the HW3 computer is insufficient to safely navigate the geometry of the PCH or any roads within mountains/hills. I have attempted to "Clear Calibration" and performed system resets, but the life-threatening behavior persists. The vehicle and its internal data logs are available for inspection. I have also sent "Bug Reports" via voice command to the manufacturer immediately following these near-miss events.

NHTSA #11720201

The vehicle has a manufacturing defect in the charge port body seal allowing water intrusion into the vehicle cabin and near high-voltage charging components. This has resulted in dampness and potential mold growth, posing a respiratory health hazard to occupants.

NHTSA #11701836

All safety and driver-assistance systems on my 2022 Tesla Model 3 failed due to an internal short in the vehicle’s computer, as confirmed in writing by Tesla’s technician. All cameras (rear, side, front) are non-functional, navigation does not work, and all ADAS features (Autopilot, lane-keeping, collision warning, blind-spot monitoring, emergency braking, etc.) are disabled. The vehicle has no visibility when reversing and no active safety protections while driving. Tesla documented the cause as an internal computer failure, not related to damage or misuse. This creates a dangerous condition on public roads since the car loses all safety systems. Tesla quoted ~$2,900 for a new computer even though the failure involves critical safety components. This may indicate a broader safety defect.

NHTSA #11700443

Tesla M3 RWD 2022 - 79750k miles. Touchscreen keep restarting throughout the day , in the morning when I am backing out of the garage, while I am driving, while I parked. It is dangerous specially while I am backing out of garage, car will stop sometime, because whole system reboots. I have no visibility I have to wait till its finish restarting. Tesla's main computer handles everything in the car, A/C, Turn signals, speedometer, backup cameras, forward collision warning and many more necessary function of the car. Tesla service center diagnose stats "The cause was identified as kernel panics detected in the system. The internal memory of the car computer is corrupt and will not allow enough data transfer and causing the computer to reboot to clear space" They suggested to replace the computer and its a out of warranty fix, since I drove 79k miles. This is a crucial of the car and it should not fail in 3 years, driving 79k in California is not unusual, Tesla service also blamed that we didn't extended our warranty after 50k. We couldn't find any correspondence from Tesla on service app or email regrading warranty extension. $3000 to replace a computer is a very high price.

NHTSA #11681065

I have experienced multiple tire failures on my 2022 Tesla Model 3, with at least 7 tires needing replacement due to air bubbles. These issues have occurred on both front and rear tires, and currently I have 3 more tires with visible bubbles and one tire is actually leaking air. Most of these tires failed within 2,000-6,000 miles of use, which is far below normal tire lifespan of 25,000-40,000 miles. Despite repeated service visits, no alignment or suspension inspection has ever been performed by Tesla to determine why this keeps happening. The tires are just replaced at my cost, with the problem recurring again and again. Despite the pattern, Tesla service advisors continue to blame road conditions or driving habits. I want to be clear: I actively avoid potholes, drive cautiously, and have never experienced anything like this with any previous vehicle. Something is clearly abnormal here. In addition, I have noticed strange clicking and popping noises while driving, which seem to come from the chassis or steering area. It worries me that there may be a deeper mechanical or build quality issue. The vehicle often feels unstable, and I am genuinely concerned that a failure of a suspension component, battery mounting, or other structure could lead to a fire or loss of control. No warning lights have appeared, but the pattern of repeated air bubbles showing in my tire after just driving not even 1,000 miles and abnormal noises makes the vehicle feel unsafe to operate.

NHTSA #11683845

I pulled up to a red light in a protected left turn lane. My car is set to use regenerative braking and hold/not roll once stopped. I felt my car roll forward a bit, which shouldn't happen when these settings are on. I quickly checked my rearview mirror, assuming someone had hit me from behind to cause me to roll forward. No one was behind me. I hit my brake and the car suddenly accelerated at full throttle speed, I would guess, into the intersection, despite the light being red for me. I quickly glanced down at my foot to confirm that it was on the brake pedal and it definitely was. I continued to repeatedly push the brake pedal down to no avail. I was steering and tried to navigate my way through 4 lanes of moving traffic because they had a green light. I hit the front end of a car, which didn't slow my car at all. I went on to hit another car's front end, which didn't slow my car at all either. My car then charged out of control to hit the curb on the opposite side of the street facing traffic. Hitting the curb stopped my car finally. I noticed that the airbags on the right side of my car were deployed. Components that failed/malfunctioned: brakes, fuel/propulsion system, speed control, automatic emergency braking, collision warning/avoidance, traffic signal detection Tesla Insurance has deemed the car a total loss. I also reported the malfunction to their Vehicle Support but haven't gotten the report or the data report from the car that I requested yet. I was told that the report would be complete by 8/7/25. The car was placed on a hold for the investigation, so it should be available for inspection. I do have the dashcam videos and photos of my car, if needed. This incident was terrifying because I had zero control of my vehicle due to the sudden unintended acceleration (SUA). I see on the internet that SUA is a problem with Tesla that has been reported repeatedly. It is a miracle that no one was hurt or killed. Tesla needs to address this immediately!

NHTSA #11679584

The contact owns a 2022 Tesla Model 3. The contact stated that while attempting to reverse into a parking spot, the cameras failed to activate, along with the sensors, which included the backup sensors failed to alert that there was an object. As a result, the contact crashed in reverse into a cement pole on the front driver's side door and mirror. No property damage was reported, and the vehicle came to a stop upon the contact depressing the brake pedal. The air bags were not deployed. The vehicle was going 5 MPH at the time of the crash. The contact attempted to retrieve the recording of the crash, and there was no record. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. No injuries were reported. The local dealer was contacted, however the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,290.

NHTSA #11666026

If you are on a hill and you accidently press both the brake an accelerator, the car will fall to neutral and free roll. In whatever direction is downhill. I have big feet. Happened again to me, I bumped the brake pedal (but not enough to apply the brakes to stop) when attempting to pull forwards slowly and my car beeped with the "both pedals detected pressed" alert. and then it free rolled backwards (because I was on an uphill). THIS WILL CAUSE AN ACCIDENT BECAUSE THE CAR IS NOT SUPPOSED TO FREE ROLL BACKWARDS WHEN IN DRIVE, THIS IS A SAFETY PROBLEM. It has been 4 years now, and no action has been taken to adress this software defect. a NORMAL gas car does NOT do this. If you bump the brake in a normal gas car, IT DOES NOT FREE ROLL IN ANY DIRECTION. This is a tesla software problem that tesla needs to promptly fix ASAP!!!!!

NHTSA #11658650

Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11658826

Dear NHTSA, I am filing a formal complaint regarding Tesla's refusal to properly address a critical safety recall on my vehicle (Recall Number 24V554). This recall involves a significant safety issue that Tesla is legally obligated to remedy free of charge under the National Traffic and Motor Vehicle Safety Act. The required over-the-air software update associated with this recall repeatedly fails to install, getting stuck at 50% completion. I scheduled a service appointment and took the vehicle to Tesla for assistance. However, Tesla informed me that they will not diagnose the issue or investigate why their software update fails to install unless I agree to pay $255.00 for a general diagnosis. Additionally, they require me to pre-approve a total of $2,658.28, including the diagnostic fee, in case the computer needs to be replaced. This approach leaves me unable to proceed with a mandatory safety recall and directly contradicts Tesla’s legal obligation to repair safety-related defects at no cost to the consumer. I urge the NHTSA to investigate Tesla's practices concerning this recall and their apparent refusal to adhere to their obligations under the law. This situation raises concerns about Tesla’s commitment to addressing safety-critical issues in a manner that ensures public safety and compliance with federal regulations. Thank you for your attention to this matter.

NHTSA #11636379

Both front tires are loosing chunks of tread toward the outside of the tire near the sidewall. I’ve never seen chunks of tread come off of a tire. These have quite about of tread life left as well. 235/40/R19

NHTSA #11634318

I was driving on the highway when the touchscreen lit up with multiple error messages including: - Steering assist reduced (Steering may require increased effort) - Traction control disabled (Drive with caution) - Stability control disabled (Drive with caution) - Parking brake functions degraded (Parking brake may not apply or release) - Lane Departure Avoidance features unavailable (Features may be restored on next drive) Also, the speedometer changed to 0 (while we were going 70 mph). When I pulled onto the next off-ramp the steering was very heavy and the regenerative braking was not working. Pressing the brakes (even slightly) felt like the ABS was pulsating. This was extremely dangerous and easily could have resulted in a serious accident in heavy traffic or if the road had not been straight. It was a rental car so I have not seen the car since the rental company towed it away. I have not heard from the rental company about the car's status or their findings. Prior to the catastrophic failure of multiple systems, there were two other warnings messages: - Left front fender camera blocked or blinded (Clean cameras or wait to regain visibility) - Autopilot safety/convenience features unavailable (Features may be restored on next drive) These had been coming on and off for a couple hours but I had assumed they were due to driving through heavy rain.

NHTSA #11630921

Tesla needs to be required to implement trailer mode to all model 3/Y vehicles (not just those equipped with a tow hitch from the factory) because the basic autopilot and existing safety software does not correctly identify when the vehicle is towing a trailer. Legal Aftermarket tow hitch installations exist for small trailers, such as U-Haul trailer. However Tesla does not recognize these aftermarket installs. And Tesla needs to be required to add the required trailer software mode for vehicles with aftermarket hitches to provide the required safety software when towing. It is needed because of the cars emergency braking, collision avoidance, navigation, and autopilot modes need to know that a trailer is connected so that the vehicle software does not make an unsafe maneuver depending on the driving situation/condition.

NHTSA #11629435

Sometime I have power steering and sometime I don’t have power steering assist sometime came back and was driving and car just took my wheel to left itself on [XXX] 2 times on same spot was coming out of highway didn’t have no cruise or self driving On all was off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11647496

NHTSA Vehicle Safety Complaint •Vehicle Information: •Make: Tesla •Model: Model 3 •Year: 2022 •Summary of Incident: On November 28,2024, I experienced an incident involving my 2022 Tesla Model 3 while it was stationary just outside my garage. I accidentally pressed the accelerator pedal instead of the brake. The car surged forward and crashed into the back wall of my garage. Despite Tesla’s advertised safety features, such as Collision Avoidance Assist and Automatic Emergency Braking (AEB), none of these systems intervened or activated during the incident. I expected the safety systems to detect the garage wall and mitigate the collision, but they failed to respond. Additionally, Tesla’s Obstacle-Aware Acceleration system did not seem to function as intended to limit acceleration in this scenario. •Injuries or Property Damage: There were minor injuries to passenger, but the vehicle and the garage sustained significant damage. •Steps Taken Post-Incident: I have contacted Tesla to request an analysis of the vehicle’s event data logs to determine why the safety features did not activate. I am waiting for their response. •Concern: I am filing this report because I believe this may indicate a potential safety issue with Tesla’s collision prevention systems in low-speed scenarios involving stationary obstacles. This raises concerns about the reliability of these features in real-world situations, particularly for drivers who may accidentally press the accelerator. •Supporting Information: If needed, I can provide photographs of the damage, repair estimates, and additional details.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11634158

The following will happen in drive or reverse. Causing the vehicle to enter a free roll condition. If the vehicle detects both pedals are pressed. The vehicle will then disengage the motors and the brakes. And it will free roll. The vehicle does not successfully maintain stop and hold in this case. I was stopped at a red light and on an uphill. When the light turned green, I bumped the brake pedal when I went to accelerate forward in drive. My car rolled backwards downhill as a result. My instinct was to press the accelerator to try and go forward before I thought to hit the brake. My car rolled about 1.5 car lengths backwards. Luckily nobody was behind me. This is a safety issue that has existed for the 3 years that I have owned this car. Not once has this been corrected in a software update. This is a serious safety problem and I’m surprised nobody has free rolled into a pedestrian or vehicle because of it. Or if they have, maybe they don’t know that it was caused due to this vehicle behavior. The software needs fixed to prevent free rolling in drive or reverse. Normal gas cars don’t suddenly fall to neutral and free roll all over the place if you bump both pedals. like wow.

NHTSA #11624121

The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 70 MPH, the contact heard an audible chime. The contact stated that the message "Driver Side Safety Restraint System Fault" was displayed. Additionally, the passenger’s side air bag warning light intermittently illuminated and after a week remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure by the service App. The failure mileage was approximately 49,000.

NHTSA #11621181

My 2022 Tesla model 3 has a major issue that should be widely addressed and because the computer screen has completely turned off although there was never any damage done to the vehicle. The cost to fix this issue is $3,052.30. I went on a three day vacation and came back to the screen not turning on but the vehicle can still drive, the major issue is that the screen controls all major functions of the vehicle and is a major danger driving the car if you cant see how fast your going, how much battery is left or will basic safety equipment will deploy? How can a vehicle be driven under these basic safety standards and conditions when it’s a faulty manufacturing issue. In addition come to find out that the computer tried to update it’s software with out my consent and causing the computer to fail there fore leaving me in danger situation of driving the vehicle under these conditions and then having me to pay the financial repercussions although I caused no damage to the vehicle.

NHTSA #11609247

When switch is pressed on the trunk to close and when as the trunk starting to come down but want to cancel closing it won't stop. Its so hard and it hit my head. Other cars like Mercedes if we want to cancel closing and if we just touch trunk it goes back and does not come down. But on this car trunk keeps coming down hard and hands can get crushed if trunk comes down like that.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11605670

Tesla has confirmed that the firmware of the high-voltage controller of the Model 3 is known to occasionally go "missing in action", causing regenerative braking to entirely cease to function and the driving performance of the car to drop considerably. This was expected to be resolved in a firmware update, but the problem continues. The service representative advised that they (Tesla employees) are not allowed to refer to the problem as a defect and instead must use the euphemism "firmware characteristic". The impact of the issue occurring while driving is that braking and acceleration are significantly reduced, thus reducing the ability of the driver to respond to unexpected situations and operate the vehicle safely. The impact of the issue occurring while parked is that the vehicle cannot start until such time as the controller resumes responding. The driver has no control over when/if this will happen, and the car may ultimately require towing. We encountered the while-parked case on 2024-07-07 and the while-driving case on 2024-07-27.

NHTSA #11604984

All has been reported in writing to Tesla Corporate and Tesla Service Center SoDo Seattle, WA. Has not been repaired to date, with multiple attempts to bring car in for service: Emergency brake failed to engage on two occasions, [XXX] it was first reported that the car lost control of steering and emergency brake did not engage. Second time on [XXX]; car would not shift into any gear. Tesla Roadside said to have it towed (we did), Tesla had car for two weeks and did not address issues reported. Tesla has received extensive documentation for both times. They continue to tell us to drive car and just report issues as their resolution. Car has failed seals that have resulted in multiple times of mold and rodents in car (had professionally inspected). Tesla continues to insist I go inside vehicle and drive car. Tesla first discovered the mold in March 2024 during warranty service visit. They acknowledge smell in writing. Odometer was changed while car was brought in for service (shows on Tesla provided service records). Car arrived on 7/2/24 at 11:06am with 32,390 miles and left 7/2/24 at 11:07am with 32,687 miles. Manager was present and in the car for this visit. Car charger has failed and been replaced multiple times, battery is defective. Tesla will not inspect. Reported in writing loud thudding in trunk for months and Tesla took no action. Turned out to be live rats discovered during private mold inspection in trunk, frunk and inside of car; we believe we were exposed to rodents for months due to Tesla refusing to inspect properly. We have reported the car making us incredibly ill with heart and lung issues, unexplained hair loss, nausea, fatigue and Tesla has taken no action. We arrived at Service center 7/2/24 asking for water and ill from the car and they ignored until we said we would need to call 911. No warning messages for any of the safety issues reporting, Tesla maintains the car is in good condition. Continue to seek medical care. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11614883

The seat weight sensors are failing in my 2022 Tesla Model 3 Long Range.” Multiple sensors are malfunctioning including the seat/seatbelt & forcing the car to stay on/act occupied. In addition, if the seat is unoccupied and unbuckled - safety warning & systems are triggering- and I have no idea what type of behavior this may cause (preventative breaking/accident prevention). I am concerned for my safety due to this seatbelt system malfunctioning.

NHTSA #11593084

Vehicle suddenly and violently lost power to its front drive units while driving steady on neighborhood street at low speed, <25 mph. Vehicle shuddered to a stop, then put itself in park, rendering it immovable in the middle of the street. Vehicle indicated a critical failure on its screen. Vehicle towed to Tesla service center. Vehicle had front drive unit inverter and pyro fuse replaced. No prior indication or errors before the failure.

NHTSA #11593979

Driving on the freeway, husband driving, myself in passenger front seat and 1yr and 3yrs in back. Just touched a 70 zone when the car, without warning/prompt started to deviate from left lane to right lane, at same speed, my husband tried to control car at which point he realized that the steering wheel and brakes were locked and he had no control of the direction or speed and could do nothing to stop the car. The car continued at high speed to drag us to the left side of the road, we smashed at full force into a display maintenance board first, the airbags deployed, and we continued to smash through a barrier and finally into a tree in a field about 100yards+ from freeway. We managed to escape the vehicle and get our screaming kids to safety where we then were picked up by ambulance and police. The car, of course, was unsalvageable. We, by some unknown miracle, made it out alive of this horrific, beyond imaginable experience. This was not normal behavior for a car. We had this car for 2.5yrs, we had no automatic driving capabilities turned on (we didn't have self-drive) and were driving home midday from a grocery store trip on a road we drive frequently. The brakes wouldn't push down, the steering wheel wouldn't move, we were totally at the mercy of the car.

Reportado presuntamente: 4 lesiones (según lo reportado a NHTSA). NHTSA #11592116

The Tesla model 3 from the factory does not have the option to get the trailer mode safety software. Aftermarket suppliers make and sell class 2/3 hitches for the model 3. And while the model 3 is not rated for towing. People still have the tow hitches installed and they tow trailers. The model Y with the tow package has what is called “trailer mode” which enables safety features for towing that allows the vehicle to do several things for safety while towing: - it adjusts the wheel braking and speed stability. - It routs to “pull through” charging stations for safe charging without having to unnecessarily and repeatedly unhook trailers. - auto steer, automatic steering, emergency braking, and following distance is all adjusted to account for the trailer and its weight. - light check, checking for functional trailer lighting. The Model Y that does not get the factory tow hitch does not get this tow package software. If you get the tow hitch added afterwards on the model Y or aftermarket, Tesla does not provide this safety enhanced software. The model 3 does not get this safety software regardless. And yet people are able to install after market tow hitches I believe Tesla should be required to offer the towing software to the Model Y base and Model 3 regardless if the vehicle it tow rated or not because the safety of the vehicle when towing is a necessity. I don’t think it should matter if they charge money or offer it free so long as you can have this trailer mode software option added for safety. Because people are going to tow with their cars. A lot of people don’t follow manufacturer recommendations. And U-Haul trailer rental among many other providers offers tow hitch installations and rents trailers to people with Tesla’s. So the easiest thing is to require Tesla to provide this safety enhancement to every vehicle and not just the model Y “if it gets the tow package from the factory.”

NHTSA #11588340

At 7:50 this morning I had my first drive with Tesla FSD 12.3.4. It had been going very close to curbs on the passenger side on 12.3.3, but this is the first time it hit the curb and damages the tire rim. The current version of the software puts the car much too close to the curb, something not present in prior versions.

NHTSA #11583129

Driver's seat weight sensor not working properly. Causes car to slam on the brakes when seatbelt is not on (for example in a driveway or automated carwash, potentially causing a crash) and can potentially leave car running indefinitely (draining the battery). Since sometimes it gets stuck in the occupied or unoccupied state.

NHTSA #11581507

Tesla summons was used to summons the car. Vehicle drove forward as directed and failed to clear car on left when pulling out of the parking space to go left. Vision systems and ultrasonic sensors failed to detect and perform safety measures resulting in vehicle collision.

NHTSA #11588595

The contact owns a 2022 Tesla Model 3. The contact stated the Self-driving feature automatically turned on without the contact's engagement. The vehicle attempted to make unexpectedly appropriate lane changes due to traffic several times before the contact noticed it was in self-driving mode. There were no warning lights illuminated. The dealer/manufacturer was made aware of the issue and stated they sent an email with instructions regarding the self-driving mode prior to the activation of the self-driving feature. However, the contact had not seen the email and was not aware the feature was activated. The contact stated a notification was not sent to the car screen allowing the contact to read the instructions and activate the feature

NHTSA #11581110

My wife driving our Tesla Model 3. From her report, the car was accelerating on its own and would not stop despite her pressing on the brake pedal. She was unable to stop at the traffic light and crashed into another car at an intersection.

NHTSA #11576904

The deemed to be totaled/flooded from driving through a rainstorm on 03/09/2024. Luckily the car did not shut off until about 3 hours later of being parked where the rain completely turned off the car. The car was taken to a dealership service center but deemed unable to fix due to the liquid reaching the electrical wires. Tesla insurance has been notified of this incident and as of 2 months later, deemed to take any action besides totaling the car. There has been issues in my service records for this car where water was leaking in and the parts were replaced free of charge but not to this manner. There was no warning or lamps regarding liquid being in the car or anything. Cannot get in touch with anyone at Tesla or Tesla insurance except for Tesla emergency roadside where they were unable to assist or reach anyone from Tesla / Tesla insurance in this manner.

NHTSA #11585875

Accelerating with no input braking unsuccessful resulting in running a stop sign across two-way traffic. Vehicle stopped after approx. 100 meters after running the stop sign. I have discussed with Tesla service to run a diagnostic report (not completed at this time). No warnings or error messages. Vehicle resumed normal functional control after. Tested accelerating and braking at the same time gives error message did not present during the incident.

NHTSA #11567311

Something occurred with the steering, automatic braking, or lane keeping assistance on [XXX] at approximately 6:35am while I was driving my 2022 Tesla Model 3 Long Range North in the carpool lane just south of [XXX] in Sandy Utah. The roads were a little slick so was proceeding cautiously at around 65 MPH when the car turned to the left slightly, then immediately to the right, which caused it to do a 180 degree turn in the same lane, I wasn't sure what was going on as the car felt like it was driving itself. Before I knew what was happening, the car then veered to the East across three lanes of traffic while driving backwards, it then stopped just as it was struck in front of the wheel on the front drivers side by a two trailer semi-truck which spun the car around. Luckily I was conscious so could slowly limp across the last couple lanes to the right side of the road where I called 911. I've driven all kinds of cars in all kinds of conditions and in many countries in the nearly 32 years I've been a licensed driver and have never lost control of a vehicle, I'm sure the steering or lane assist was trying to intervene so must've somehow inadvertently caused the crash! It's only through the grace of [XXX] that I'm still alive to tell about it! Also, none of the airbags went off even though the impact from the semi was very jarring! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11570429

the car started to abruptly accelerate when slowing down the car at a stop light and would not brake. the anti collision functions did not work. the car went into a truck.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11564754

If you are on a hill and if the Tesla detects both pedals are pressed. The car will drop into neutral on its own and free roll. The Tesla “one pedal stop and hold” will fail to maintain a stop and hold state if it detects both pedals are pressed. I was on an uphill driveway and I accidentally bumped my brake pedal when I went to press my accelerator pedal. (Big feet). My car free rolled backwards until I let off the accelerator and hit the brake. Luckily nobody was behind me. I moved a good 8 feet backwards during the situation. I tested this on my own in my slanted driveway at home and this problem can be easily reproduced. It happens when the car thinks both pedals are pressed and the brake isn’t fully pressed, it causes the electric motor to disengage causing the vehicle to free roll in neutral, and if “one pedal stop and hold is enabled”, it causes the brake to let go and the vehicle no longer stays stopped. This free rolling downhill. Case 1: stop and hold, in reverse or drive. Both pedals detected pressed, vehicle switches to neutral and free rolls downhill. Case 2: vehicle moving slowly uphill Via accelerator pedal pressed, but the brake is detected as pressed. And the the vehicle falls into neutral and starts free rolling downhill. The safety risk is when the vehicle free rolls downhill when both pedals are detected pressed. The safety risk can happen when the driver accidentally lightly presses both pedals. Or if there is an electrical fault where the vehicle may think both pedals are pressed. Vehicle risks free rolling downhill into other vehicles, buildings, or people Before the driver can realize what has happened and hits the brakes. A software patch will need to be implemented to correct this fault condition. It should be changed to the following: Case 1: if vehicle is in stop and hold mode, the vehicle should remain in stop and hold mode. Case 2: if vehicle is moving. The vehicle should engage stop and hold mode and stop. Thanks.

NHTSA #11560099

on Nov 26, 2023. I parked the car in driveway. After sometime started car to go someplace. The car could not move front or back and gave metal rubbing sound. Called tesla road side and arrange a tow truck. Car was towed to tesla service center in Springfield, New Jersey. On Nov 27, Tesla informed me on app to pick the car. I picked the car back on Nov 28. 2023. Tesla service informed by that they could not replicate the issue of brake jamming. They did some tests and told me that car is fine and safe to drive. At the time of pickup the technician told be that it could be software issue. (instances of brake switch mismatch) Want to inform that this is brake jamming issue and can stop the car any where. No clear or satisfactory explanation given be Tesla. I continue to drive the car.

NHTSA #11557896

The contact owned a 2022 Telsa Model 3. The contact stated that while driving at 18 MPH, the vehicle veered to the right hitting an electrical pole. The contact stated neither the autopilot nor cruise control was set to on, and the vehicle failed to stop. The contact stated it happened so fast he was unable to depress the brake pedal in time. No warning lights were illuminated and the air bags in the vehicle failed to deploy. The contact sustained a knee injury and later received medical attention at an urgent care. However, the contact stated he was traumatized from the crash. The vehicle was towed and deemed destroyed. A police report was filed. The contact notified the manufacturer of the failure. The failure mileage was approximately 21,372.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11571652

This car has demonstrated repeated incidents of moving/driving backwards when it is set in Drive/Forward via the steering wheel control. This was first reported to Tesla in December of 22. Their service center responded that they could not identify a cause or propose a repair. They commented that it was an engineering and/or software problem. I provided them with multiple date/time stamps. videos of the car performing this way. In the interim the car has demonstrated ghost braking at high speed on an empty freeway. A complaint regarding this concern was provided to NTSA and I have not had a response. The car has subsequently repeatedly moved backward when in Drive. I also have videos of these occurrences. I returned the car to the service center for these behaviors and was told that there was nothing that could be done. The service center said that I "canceled" my request for servicing, and noted that in the Tesla service files. I did not cancel my appointment. They refused to examine and service the car. We recently experienced the car steering wheel locking and inableing the wheel to be turned right, during a 3 point parking exit. I took the car in and was told that the problem was a "firmware" update problem. The problem of driving in reverse when the car is placed in Drive has repeated itself in the past 3 weeks, and I again have videos of this occurrence. This in particular is a dangerous action as it can result in a collision or injury to persons. It is a servo-motor and control problem.

NHTSA #11558820

The contact owned a 2022 Tesla Model 3. The contact stated that while driving at an undisclosed speed and merging into the right direction of the highway, the vehicle lost control, swerved from left to right, and spun. As a result, the contact crashed into the concrete divider where the vehicle came to a stop. No warning lights were illuminated at the time of the failure. No injuries were sustained. The police were at the scene however a police report was not filed. The vehicle was totaled by the insurance company. The contact mentioned an unknown recall being related to the safety failure experienced. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA #11582246