Kia Telluride 2023: Retiros, Quejas y Ley de Limón de California

All wheel drive coupler is failing a third time. There is no safety warning. Difficulty accelerating especially when turning.

NHTSA #11742185

The sunroof exploded. Nothing hit it, there was nothing wrong with it previously and it was not being used at the time it exploded. We were driving and it exploded with a loud boom.

NHTSA #11739754

Standard vehicle component- shattered window. I was driving on highway I 275 and heard a loud sound, when I investigated I realized that the window in the second row to the right simply just shattered, glass flying everywhere.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11735747

While parked windshield started cracking from front left corner every few hours I go out to check it and the crack has spread halfway across windshield

NHTSA #11661223

The rear panoramic sunroof shattered without reason. It left about a golf ball-size hole in the middle and shattered the rest into small pieces that remained intact in the sunroof. The shade was open. The vehicle was parked and not disturbed when the incident occurred. If the vehicle were moving when this happened, the glass almost definitely would have shattered into the vehicle and landed on the passengers in the 2nd row. Kia dealership personnel inspected it and suggested a rock must have hit it but there is no evidence to suggest this happened.

NHTSA #11623838

Glass side window and windshield cracked I do not recall anything striking the window and noticed both after the car had been sitting for multiple hours. Manufacture claims impact, but it is the smallest of pin tip looking and hardly noticeable unless you run a tiny item across.

NHTSA #11622670

Upon starting suv, the instrument panel / cluster did not display. There is now no way to know speed, safety warnings such as malfunctioning sensors or safety features . No odometer or any driving feedback of any kind. Have scheduled appointment with dealer tomorrow.

NHTSA #11712784

Drivers cluster screen (which include all gauges, odometer, temp gauge, gas gauge, critical safety features, etc.) has gone completely black with zero visibility to essential functions. Took to dealer. Dealer says screen is covered under warranty but is backordered from Kia. ETA for new screen is late May 2026.This happened on January 15, 2026 with no warning signs. Currently driving vehicle as it is my only means of transportation.

NHTSA #11724656

Upon starting the vehicle, the gauge cluster screen was and remained completely blank. No indication as to an error, no visual indicator was available as to my speed or the vehicle's status, and no problem lights were visible. The vehicle appeared otherwise operable, and the media control screen was fully functional

NHTSA #11707253

I was at a complete stop, made a right hand turn, and as I was turning, the driver side door opened/became a jar and then my car alerted me that the door was open Yes, my safety was at risk because the door was open It beeped the lights were on in the cabin, and there was a notification on my dashboard

NHTSA #11733065

2023 PEARL WHITE KIA TELLURIDE. WHILE WASHING MY CAR NOTICE CLEAR COAT COMING OFF FRONT OF CAR

NHTSA #11701066

I am writing to file a complaint regarding my 2023 Kia Telluride (VIN: [insert VIN here]) which has two active safety recalls: 1.SC303 / NHTSA 24V214 – Intermediate shaft/driveshaft may not be fully engaged, causing the vehicle to potentially roll away while in Park. The remedy is available but has not yet been scheduled for my vehicle. 2.SC347 / NHTSA 25V494 – Door belt molding trim may delaminate and detach. Remedy parts are not yet available, and there is currently no fix. Due to these recalls: •No dealerships will accept or buy my vehicle for trade-in or resale. •I am unable to sell the car, which has become a severe financial burden. •I am current on my loan but cannot continue payments indefinitely under these circumstances. I have contacted Kia Consumer Affairs (1-800-333-4542) but have not received a satisfactory resolution. I am requesting the Florida Attorney General’s office to intervene or assist in facilitating: •A buyback or payoff assistance from Kia, or •Other appropriate relief due to the vehicle being unsellable because of open safety recalls with no available remedy. I have attached documentation of the recalls and correspondence with Kia for reference. Please let me know if additional information is needed.

NHTSA #11699232

At 30,000 miles, the dealership replaced the right rear shock absorber because I noticed it was clunking when an adult sat in the third row. I just had it serviced at 40,000 miles and I mentioned to the tech that there was a slight clunking sound when making a right-hand turn and accelerating from a stop. The dealership did not notice any issues so did not make any repairs. Now, at 41,500 miles, the clunking is much more noticeable when going over bumps and turning at low speeds.

NHTSA #11740058

I am experiencing rear self leveling shock strut failure (thumping noise) again after having both sides previously replaced under warranty and now the dealership is refusing to replace them again. This has been an ongoing problem and I am in fear of these shocks completely failing and encountering control problems with the vehicle.

NHTSA #11683874

Rear shocks failure at less than 20K miles. Dealership replaced both rear shocks, but will happen again in another 20K miles?

NHTSA #11638994

My 2023 Kia Telluride SX Prestige X-Pro is experiencing multiple powertrain and safety defects beginning at approximately 48,000 miles. The vehicle is well maintained per the manufacturer schedule. ISSUE 1 - TRANSMISSION SHUDDER: The vehicle has a pronounced shudder and stuttering through the drivetrain during normal driving, especially under acceleration and load. This began at approximately 48,000 miles and has progressively worsened. Symptoms are consistent with torque converter clutch failure documented under Kia TSB 089 (DTC P0741) and Service Action SA490. ISSUE 2 - INTERMITTENT LIMP MODE (SAFETY HAZARD): On multiple occasions the vehicle enters limp mode without any warning while being driven on public roads. When this occurs the accelerator becomes unresponsive beyond approximately 30 mph. The vehicle cannot accelerate regardless of throttle input. The only way to restore normal operation is to pull over, shut the engine off, and restart. This creates an extremely dangerous condition on highways, during merging, and in heavy traffic. My wife is the primary driver and no longer feels safe operating the vehicle. ISSUE 3 - INSTRUMENT PANEL BLACKOUT: The instrument cluster intermittently goes completely dark while driving, leaving the driver with no access to speed, fuel level, warning indicators, or turn signals. This vehicle also has multiple open safety recalls including SC296 (engine valve springs/fire risk), SC303 (intermediate shaft/loss of drive), SC316 (power seat motor/fire risk), and SC347 (door trim delamination). A recent emissions recall was also received. Problems first reported at approximately 48,000 miles. Current mileage is 86,793. A case is being opened with Kia Consumer Assistance and warranty service has been requested at the purchasing dealer. The vehicle is within the 10-year/100,000-mile powertrain warranty.

NHTSA #11728060

The AWD couplers continue to fail. We are waiting for the dealer to get parts in so they can be replaced again. The tech stated KIA continues to install defective parts.

NHTSA #11696502

Vehicle began to shake when approaching 40mph or greater. Mechanic at dealership stated bolt from driveshaft to rear coupler was missing with two other bolts loose. Missing bolt threads were rusted as if bolt was never installed from factory as vehicle only has 12,000 miles. No warning messages displayed, only symptom was vibrations when approaching 40mph or greater.

NHTSA #11624596

KIA/HYUNDAI INSPECTED AND FOUND CYLINDER 2 TO NOT FIRE ALONG WITH OIL LEAKING FROM LOWER 02 SENSOR. ENGINE BLOCK HAS HOLE, CYL 2 PISTON AND ROD ARE NO LONGER WITH/IN ENGINE. THIS OCCURED WHILE ACCELERATING ON THE FREEWAY ALL OF A SUDDEN VEHICLE STARTED SMOKING THEN LOST THE ABILITY TO ACCELERATE IT WAS VERY SCARY BEING STUCK ON THE FREEWAY WAS ALMOST HIT MULTIPLE TIMES.

NHTSA #11719219

The engine’s serpentine belt started to fail prematurely. In cold weather, the engine’s belt would scream for 1 to 5 minutes when warming up the engine (under no load and not moving). The belt had less than 40,000 miles on it (when Kia expects it to go 80,000 miles).

NHTSA #11717185

The engines mounting bolts failed. Engine nearly fell out of the car according to the dealer mechanic.

NHTSA #11669554

Windshield cracked during regular use, no object hit the vehicle to cause a crack. Crack started from the seal and moved out from there. It is not safe to drive a car with a crack in the windshield. Many people have complained online about this same issue. Dealer said "it may be a common issue". No warning, no inspection.

NHTSA #11539878

Windshield cracks very easily, causing visability issues. I have replaced it twice in 6 months, with no known impact

NHTSA #11537457

Without any other vehicles driving in front, a small crack appeared on the edge of the driver’s side of my brand new 2023 Kia Telluride windshield. Looks like a small rock may have hit, but there were no cars to throw the rock. The windshield immediately cracked across to the middle of the passenger seat. The crack has a large gap where dust has started collecting. The glass is not very thick, and the crack is visibly deep. This happened within a month and a half of owning the brand new vehicle. I have read many complaints about the same or similar issues regarding Telluride windshields

NHTSA #11531932

2023 Kia Telluride: black digital cluster screen will not turn on, affecting the ability to monitor vehicle status, odometer, speedometer, and safety features. We purchased this vehicle brand new in 2023. The vehicle has been in the Kia dealership service center (where it was purchased) from January 2026 to present. The dealership estimates it will be June 2026 before backordered parts can be replaced by a master mechanic. We have continued to make payments on a vehicle we are unable to use with no resolution in sight. The vehicle has also been serviced for 5 separate recalls since purchased new in 2023, and we just received our 6th recall notification for an additional issue.

NHTSA #11728708

1. Instrument Cluster did not turn on when I started the car. The infotainment system turned on, along with the engine and rest of the car, but the instrument cluster that shows the speed, fuel gauge, etc was black. When I used my turn signals, the sound to indicate they are on would start initially and then stop after 2-3 times. 2. I had no idea how fast I was going or was my fuel level was. I was also not sure if my turn signals were working. This is where the lane change assist camera is shown, so I could not see that either. This screen also reflects warnings, so I would be unaware if anything came up. 3. No - we made the first earliest appointment with the dealer in 5 days from today. 4. No. 5. No warning lamps or messages (these would also appear on this screen, so if a warning came up I would not be aware).

NHTSA #11662616

On two separate occasions within 2 weeks of each other, I lost complete power of my new 2023 Kia Telluride while driving. The first incident occurred on June 22nd, 2023 with only 2000 miles on the car I received a message of an issue with the Engine Control System, along with the Battery warning light and Check Engine Light. Shortly afterwards the entire display panel started transmitting every error message on the screen while I was driving. As I was turning left at an intersection onto a lesser busy street, I started to lose power steering and lost complete power as I pulled my car to the side of the road. The second incident occurred while on vacation with my family on July 1st, 2023 with approx 2600 miles. The dashboard displayed the same Engine Control System message along with the Battery warning light and Check Engine Light. Shortly thereafter all of the error messages displayed on the display screen and as we pulled over to the side of the road, we lost complete power. The car was serviced by Kia Schaumburg on 06/27/2023 and I was told the electronics module was causing the issue and had to be reset and the problem was corrected. The safety of myself and my family is put at risk both times. The first time the car started losing power steering while turning which could have resulted in a collision. The second time, my family was stranded while on vacation in a semi-remote location. In both cases the car lost full power within minutes of pulling over and not even the hazards would work, putting us at risk of collision by passing traffic.

NHTSA #11529958

I was driving 20 mph when I heard a loud crack, shortly after I noticed my windshield had a huge crack toward the bottom that has gotten progressively worse and affects my vision while driving.

NHTSA #11732233

Car was parked in a secured area on Friday and not utilized until the following Sunday. I found that the windshield had cracked about 1.5 - 2 feet. There is no sign of road damage such as a star or rock. The crack looks to have begun under the panel on the drivers side. This crack impedes visibility of the driver and interrupts heads up display. Full replacement is required

NHTSA #11539234

On our new 2023 Kia Telluride with less than 1500 miles, the windshield cracked from the bottom drivers side across the windshield to the passenger side. The glass is measurably thinner than any other windshield I've ever seen before. Our safety was put at risk because we didn't know if the windshield was going to cave in on us or not - you could see how thin the glass is. We were not able to get in contact with our dealership. They did not return calls. We reported to Kia. Kia has had windshield recalls for this same exact problem for the 2020 model year of Telluride. We feel we are experiencing the same issues with cracking windshields - and very thin glass. Kia told us we had to replace the windshield with OEM glass ($800 more) or our warranty would be void. We had to replace it with Safelite Glass - and OEM - for a total of $1335 - on a brand new car.

NHTSA #11531182

New kia telluride 2023 7357 miles and i have a bought on less than a year. My windshield suddenly chip under normal driving condition and i have a dash cam in my telluride. When i park the car i saw a chip in the windshield. Then after a few hours i checked the car and the windshield started to crack then after a few hours again of checking the crack keep running and keep getting bigger and bigger, still my car is just parking and the weather is at 60s today. Now i check my car again and the crack keep on running and not stoping even its just parked. This is crazy as this is a new car and i have a car which is 9 years old, daily driving car and have no experience with having this issue with its windshield. Also my family have 5 cars that are older than mine and not experience this at all. I will keep observing this and see how the windhsield and the crack will react to a parked car and a new car that is less than 1 year old

NHTSA #11568377

Had to get the front windshield replaced with only about 2,000 miles on the car, had a crack across the entire windshield. Now with only about 6,000 miles. I have another chip on my windshild. I barely drive on the freeway and have nomal driving conditions. This shouldn't be an issue on a new car. Windshield is fragile and makes me worried glass is unsafe.

NHTSA #11563836

While driving on the highway, windshield was hit by a small pebble on the driver side. What was an initially a very small chip started to spread over half the windshield creating visibility issues and negating the ability to repair the chip in the windshield.

NHTSA #11553963

Engine shuts off without warning while driving. First reported to the dealer on XXX (approximately 12,000 miles) and has continued for 2.5+ years despite repeated repair attempts. Shutoffs typically occur at low speed while decelerating, such as turning into neighborhoods or approaching stops, but have also occurred while coasting at 33 mph on a busy road with cruise control active (August 8, 2025). Frequency has varied from roughly every 1,000 miles to severe clusters: three shutoffs within one hour on [XXX] and again on [XXX], and five in a single day in mid-August 2025. The dealer reproduced the failure with diagnostic equipment connected in August 2024. Most recent events: XXX;XXX (quit while coasting at 20 mph on a busy four-lane road with cruise control engaged);XXX (quit while slowing to turn onto a neighborhood street, 87 degrees F, A/C on high). The vehicle usually restarts immediately, but on [XXX] it would not restart for 5-7 minutes. After restart, cruise control retains its previous set speed, indicating an incomplete power cycle. The dealer (Kia Store East, [XXX]) has attempted repairs since September 2023 under Kia case #XXX, including crank position sensor replacement, MAP sensor replacement (June 2025), and a four-wheel-drive coupler replacement plus software update (October 2025); shutoffs continued after every repair. Historical fault codes include P0068 and B1763. Events have occurred in traffic and at intersections with several near-misses, including one that nearly caused a collision in an intersection on XXX. This is a family vehicle regularly carrying children. Repair orders are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11743371

The contact owns a 2023 Kia Telluride. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle did not accelerate as intended. The contact stated that the vehicle hesitated before accelerating. The contact stated that the failure started while the vehicle was in snow mode and then the contact noticed that the failure was occurring while in other selected traction modes. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,100.

NHTSA #11573955

1. Instrument panel failure, can’t see speed, fuel, mileage. Blind spot warning does not work, lane assistance does not work. This issue was not solved by recall related to software update. 2. Unsafe to drive with no way to see speed, blind spot warning failure, can’t tell if blinker is on or how much gas is in car. 3. Dealer reproduced. It’s not a sporadic issue, the panel does not turn on 4. Yes Kia dealership inspected 5. No warning. Turned the car on and the panel no longer worked.

NHTSA #11721143

The Driver Attention Warning (DAW), specifically the 'Take a Break' alert is too sensitive and persistent, without the option to disable. The 'Take a Break' alert both displays a message and emits an audible alert (5 or so dings). The alert occurs too frequently, no matter who is driving, which is a distraction in itself. The warning has increased in frequency over time. There is no known way to disable, re-calibrate, or reset this alert as in previous models. While intended to be a safety 'feature' it is the exact opposite as it is an additional distraction and removes the driver's attention when acknowledging the overly sensitive dash warning.

NHTSA #11544051

after receiving my car on Friday morning 10/31 from the dealership, I drove to work, where all my dashboard lights popped on, I lost power steering, and I lost my speedometer (which is what it was in the shop for that whole week). I tried to drive it back to Kia and it completely stopped working in the middle of the road, even though it was turned on, it wouldn’t drive or change gears. Leaving me stranded in the middle of a 50 mile per an hour road. I had to call the police to help me maneuver off the road.

NHTSA #11701956

while driving , the power steering went out making steering very difficult and unsafe. a multitude of warning lights flashed on and off. several warning icons were subsequently sent to our home app for a period of 10 days while the car was parked and we were in hawaii. there is an obvious issue with the computers electrical systems that affect safe driving and continue to send false warnings to the app. this steering electrical issue will hurt someone if not fixed.

NHTSA #11545695

The fuel gauge has erratic readings which frequently displays "low fuel" when in fact the fuel IS NOT LOW. The reverse is also true. The fuel gauge will occasionally indicate fuel is present in the vehicle when in fact THERE IS NONE resulting in running out of gas. This results in a dangerous seinero when driving in congested traffic areas since this can easily produce a traffic hazard and endanger occupants of this vehicle (and others). This is a known problem from multiple Kia Telluride owners.

NHTSA #11694746

Fuel gauge (fuel level) and estimated mileage abruptly zero’s out and you get low fuel message regardless of amount in tank. Dealer stated they will show how to reset, but did not indicate a fix. Not sure if impact on other systems. Over several days the fuel gauge re-corrects, but it should not be happening.

NHTSA #11523808

Glass sunroof exploded while driving.

NHTSA #11681656

I was driving at 35 MPH on a nicely paved road and my sunroof exploded. It sounded like a gun shot. There was a big whole in the roof mostly over the passenger seat. There was some glass on the seat and on the console and in the back seat. Most of the glass landed outside the car because the sun roof exploded from the inside out. The remaining glass was shattered upward. Because it was tempered glass, it totally shattered. This was very scary and could have caused injury or serious accident. Had I not being alone on a road going at slow speed, who knows what would have happened. Looking on the internet this seems to be a common issue.

NHTSA #11569168

Steering column makes a clicking sound when steering wheel is turned right or left.

NHTSA #11644615

On October 27th we were driving down the road and all of a sudden the steering wheel snatched to the left hard enough to put us over the centerline. My son was driving, he is around 200lbs of muscle and he couldn’t keep it from crossing the centerline. There was nothing in the road that should have caused avoidance and no audible alerts. It did it a second time after we made a turn on to another road but not quite as severe. Dealership was unable to duplicate so nothing was done.

NHTSA #11556145

The contact owns a 2023 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V407000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11616012

The heater in the driver side seat, burnt through the seat through a jacket T-shirt, and burnt the back of my son

NHTSA #11565580

On about 5 occasions, when I have set the drive mode to "Snow Mode", after a stop, the accelerator pedal has no effect. I can push down the accelerator pedal all the way to the floor and nothing happens. There is no indication that the engine is revving and the vehicle does not accelerate. This leave me stranded in the middle of the road at a stop until I change to a different mode other that snow mode. Then I can accelerate again. This has not been reproduced or confirmed by a dealer. The dealer asked that I video record it happening, which I have not done yet. There were no warning lights or messages when this happens.

NHTSA #11573853

On 4 separate occasions my 2023 Kia Telluride has failed to accelerate from a stop. First occurrence was [XXX] while turning left at a light. RPMs went at high as 3,000 while car slowly idled about 5-8mph through the intersection and would not accelerate. Same thing occurred 2 days later after trying to accelerate from a stop sign. Most recent occurrence was [XXX]. 3/4 occurrences vehicle was in "Snow" mode. Brand new winter tires were placed 12/18/23. Most recent occurrence vehicle was not in thick snow but in "Snow" mode. No warning lights or messages ever came on with any of the 4 occurrences. After repeated attempts of stepping on and off the gas peddle vehicle eventually accelerates. Acceleration delays have lasted as long as 90 seconds. I am VERY grateful that first left turn when this happened no cars were coming through the intersection as it may have resulted in a T-bone accident where by baby was in the back seat passenger side. Car is going to the dealer at Campbell, Missoula MT tomorrow but they already told me if they cannot reproduce the occurrence then there's nothing they can do which seems like a MAJOR liability to Kia and even greater SAFETY concern to drivers and their families. Similar complaint can be found with ODI#11560843. Here is a link to Kia Telluride drivers all with the same complaint. [XXX] Please help us get Kia to rectify this major safety issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11568996

It had snowed in DC area. Vehicle was in snow mode, idle at stop light. When light turned green, slow acceleration turning left and then when pressing down on pedal, all acceleration stopped. Roads were cleared with no signs of snow or ice. Frightened driver and children in vehicle. Were able to coast to the side of the road, turned off vehicle and restarted and able to drive off. Clearly seems to be an issue with “snow” mode.

NHTSA #11566720

The issue concerns my 2023 Telluride SX X-line (AWD) when driving in the "snow mode" setting. The issue has occurred on several occasions, approximately 2-3 times last winter when I was driving the vehicle and at least one time this winter when my wife was driving in snowy conditions. The issue is that the vehicle accelerator basically becomes unresponsive when driving in snow mode under a set of conditions that are not easily defined. The issue seems to occur fairly randomly. When this issue has occurred, the vehicle either will not accelerate at all when the accelerator is depressed or the power will severely be limited and the vehicle will slow down if moving. This has happened to me in parking lots (thankfully) but did happen to my wife on the road, which could cause a huge safety risk when trying to maneuver with traffic or making a left turn against oncoming traffic. The ways in which I have found to resolve the issue are to either switch the drive mode to another setting using the selector or turning the vehicle off and on again. Shifting from park back to drive does not resolve if snow mode remains engaged. I have not taken the vehicle to a dealership to look into this issue as I have found information on forums that have indicated Kia dealerships do not acknowledge the issue. It is also not easily reproducible. There are no warning indicators on the instrument cluster to notify the driver that anything is wrong. As I said before, the issue arose immediately after the purchase of the vehicle in Dec. 2022 and within the first few thousand miles of the vehicle life. Also, true Michelin snow tires have been equipped on the vehicle when this issue has occurred. I switch between all season tires and the snow tires in between the summer and winter months.

NHTSA #11567514

There is something wrong with the electrical system that drains the battery. I keep getting. An ESC code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The Kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “ESC” Kia there appears to be a lot of complaints about this exact same issue but no fix?

NHTSA #11556445

First issue, the entire screen went black while driving. Couldn't see navigation, speed other critical information. Was at the dealership a few weeks got it back and the hazard lights no longer worked but they did before it had gone to the dealership. Screen went out again and took it back. Dealership had it a few weeks fixed hazards and started a ticket with Kia engineering. Screen still goes out randomly. Electrical is messed up and car won't start randomly while screen blinks on and off. Been in the shop multiple times for weeks at a time for this issue and they say there is nothing wrong because they can't duplicate it while they have it. They have had to pick it up from my home because it wouldn't start and still say there is nothing wrong with the vehicle.

NHTSA #11690607

Airbag/seatbelt dashboard light on.

NHTSA #11736768

The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the transmission was slipping. There was no warning light illuminated. The contact stated that while the vehicle was stopped, it unexpectedly lunged forward. There was no warning light illuminated. Additionally, there was an abnormal sound coming from the muffler. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the ECM software had failed and needed to be reprogrammed. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000.

NHTSA #11734129

I was driving on the service road of the freeway, driving approximately 40 mph when my main screen started flashing warnings. I was only able to catch 2 before the screen shut off. One was saying front collision sensors not working and the other said side sensors not working then the screen where the radio was went black. Then my brake pedal locked up, the car lost all power steering. The car started to just roll and I was able to pull into a side parking lot and the car died. I was not able to start the vehicle and called roadside assistance and had my vehicle towed to the car dealership. This was during rush hour traffic with multiple vehicles in the road. I was terrified as my vehicle was slowly starting to stop moving and there were multiple cars surrounding me while I lost all brake function and power steering. At the time of this report, the service department at my dealership was closed and will call them in the morning. The tow truck left my vehicle there as it is inoperable. From the time I noticed the warnings on the screen to when my vehicle came to a complete stop was about 2 minutes.

NHTSA #11733150

I have a 2023 Telluride awd. I only have 25000 miles on the vehicle since i dont drive much. I went on a trip with family and the first time a person sat in my drivers side, 2nd row seating, the seat belt wont retract.

NHTSA #11735492

The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the front windshield started to crack on the upper passenger’s side of the windshield. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,200.

NHTSA #11733555

I’m writing to report an ongoing issue with my vehicle’s windshield washer system. The washer fluid is not dispensing properly, and as a result, the windshield is not being cleared effectively while driving. This creates a safety concern, especially in poor weather conditions or when road debris accumulates on the windshield. The reduced visibility makes it difficult to drive safely and confidently. I have already taken the vehicle in for service regarding this issue. However, I was informed that nothing is wrong with the system and that it is performing the same as a new vehicle. Despite this, the washer fluid output still appears insufficient and continues to create visibility concerns while driving.

NHTSA #11717510

Contact states large metal vehicle door trim came off while driving, unknown if accident was caused or other damage to surrounding vehicles. Further states, noticed when large rubber-like molding under door trim was flapping and thunking against door. Contact says water now intrudes into vehicle cabin and suspects constant water inside door affecting door electrical systems. Dealer notified by contact and no remedy provided for this "known issue". Contact is concerned about other trim pieces coming off and penetrating other vehicles at speed with "sharp and pointed edges", as well as electrical fire from water intrusion corrosion. Contact demands further investigation and action by vehicle safety regulators.

NHTSA #11691431

After a recall on the emergency braking system was resolved, we’ve had frequent occurrences where the rear cross traffic alert system will report traffic that does not exist. The vehicle will then stop abruptly. Once this happens, the emergency brake doesn’t always completely disengage. This almost always happens in parking lots and can increase the likelihood of accidents. I’ve taken it to the dealership, but they’ve been able to replicate the issue.

NHTSA #11668687

While driving and/or starting the car, the power steering will go out, along with all safety lights/messages on dash, including check power steering, check forward collision sensor, check AWD, check blind spot sensor, check parking sensor, etc. Only sometimes will turning the car on and off reset the sensor. Other times the car will start and all lights will illuminate and the power steering will not work. Happens intermittently, including while driving. Dealer and mfr have been unable to fix the issue due to the randomness. Additionally they have been able to see the lights malfunction, but the first attempt at repair did not address the issue. Car continues to lose power steering intermittently. Car is inoperable without power steering given the weight.

NHTSA #11685708

Recall of vehicle catching fire has not been taken care of even after contacting dealership.

NHTSA #11732239

While exiting the AZ Mesa 202 E Loop, the front driver rim snapped in the center and caused the tire to fly off.

NHTSA #11650557

The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11658207

My sunroof randomly exploded upward while driving down the highway. No rock or debris hit me. It sounded like a gunshot. I checked my surroundings and no other car pulled over or look like it was affected by any road debris. I have pictures of the sunroof being shattered upward.

NHTSA #11646103

The contact owns a 2023 KIA Telluride. The contact stated the vehicle was experiencing heating system failures. The contact stated that the vehicle was taken to the dealer on three occasions for heating and cooling failures. The dealer replaced an unknown sensor and the thermostat; however, the heat became inoperable. The contact stated that the heat was only operable while driving, and the vehicle would blow cool air while idling. The contact stated that the heat was barely warming up the vehicle while driving. The contact stated that the failure had caused the windows to be foggy, which reduced the road's visibility while driving. The vehicle was taken to a Kia Dealer, where an unknown sensor and the thermostat were replaced, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

NHTSA #11707540

After driving through snow and letting my Telluride sit in the garage for a few days before driving it again, when I put the vehicle in drive and attempted to leave my garage there was a loud clunking noise and the vehicle didn't move for several seconds. I have also noticed that the automatic emergency brake will engage if the vehicle is in neutral and the driver's side door is open. How would you be able to load the vehicle on a flatbed truck if it was in an accident? A

NHTSA #11644578

Multiple times over the course of six months the vehicle would turn itself and all electric components off while being driven, with no warning. The car would then refuse to restart.

NHTSA #11744919

Every time this issue happens, ALL the safety warnings are going off on my dashboard, telling me to check each safety feature and that it's currently NOT working. 1 - Check AWD/4WD 2 - Check Blind Spot Safety System 3 - Check Tire Pressure Monitoring System 4 - Check Smart Crusie Control System 5 - Check Forward Side Safety System 6 - Check Rear Cross Traffic Safety System 7 - Check Lane Following Assist System 8 - Check Lane Change Assist Function 9 - Check Lane Safety System 10 - Check Speed Limit System 11-Check High Beam Assist System 12 - Check inattentive Driving Warning System 13 - Check Door System 14 - Check Truck Lift gate System - ALL going off while I also LOSE MPH and Turn Signal capability and cameras.

NHTSA #11686809

I was hit on driver side and no side airbags deployed. The collision cause over $16k in damage to my vehicle. There is no reason side airbags should not have delivered and if my child was in the car on the passenger side he would have slammed his head on glass.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11609410

Vehicle has warnings for EPB and lane assist along with active recall for roll away. Cruise control does not work as well. Wheel jerks out of your hand while driving Has been to appointment 7/1 in which vehicle was not repaired. Dealer claiming they had no record of a “diagnosis appointment” New appointment set 60 days out

NHTSA #11603969

While driving on a large 4 lane highway, using the adaptive cruise control, the car automatically applied the brakes with no visible obstruction. From what I remember, no collision alarm or warning was given. Car rapidly decelerated, until I overrode by applying the gas. This happened three times, on the same road. Twice on one trip, and a third time a week later. All false activations occurred while road was at slight curve.

NHTSA #11583636

Driving down a road. No other vehicles on the road ahead of me nor coming from the opposite direction. There were no trees or structures overhead. The road had some dips, but nothing overly rough or upsetting. A crack appeared on the right side of the windshield and started to spread. There were no chips or other visible damage on the windshield previous to this incident. The crack as since spread and will have to be replaced.

NHTSA #11579636

I purchased a new 2023 telluride-SX in April 2023. For the first time since owning the vehicle, I used the Snow Mode during the snowstorm on 14 March 2024. I then used it again on 15 March 2024. I experienced a serious problem on both days. When I stopped at redlights, I tried to accelerate as I made a turn. I lost all power, and the car came to a near stop, nearly causing an accident by being rear-ended. I quickly switch to the Eco Mode and the power returned to the car. I took the car into Arapahoe KIA, CO service department on 8 April 2024 for an oil change/tire rotation AND to address the issue with the Snow Mode. The Technician said the issue I describe would happen if the snow was deep.(?) I explained that the roads were nearly bare. He then said that they would look at it. He later said that they could not duplicate the malfunction in the Snow Mode and to bring the car in if it happened again. The KIA service department is the only place that supposedly inspected the car for the issue described above. There were no warning lamps, or messages, or other symptoms of the problem prior to the failure.

NHTSA #11582675

The car steering wheel locks up while driving. All of the safety lights/warnings pop up on the screen and the car steering wheel locks up and cannot turn while driving. This has happened 3 times while driving and it is very dangerous to not be able to steer. It is putting myself and my children (who are in the car with me) at risk when my car cannot steer. It is going to cause a major accident if this is not fixed. The car is a 2023 (one year old) and has had to be towed to the local dealership and then returned to me saying something was a "loose connection". It is once again back to the dealership now for the same problem.

NHTSA #11584745

Snow Mode caused the vehicles accelerator and brakes to be unresponsive after stopping to turn. Kia could not duplicate the issue through service inspection and test drive. Since no alerts or sensors were tripped they ignore the safety concern. This major safety issue is is very very common problem among Telluride owners. A simple google search will reveal hundreds of complaints. Note: A child was in the vehicle and this occurrence happened along an interstate with poor visibility and snowy road conditions.

NHTSA #11572624

When vehicle is in Snow Mode and I begin accelerating after a complete stop or turning the vehicle from park to drive, the accelerator does not respond. Once I move the dial to any other mode the issue resolves. I can then go back to snow mode and the issue doesn’t occur again until I start accelerating after a complete stop. This has happened four times. This is dangerous. If I am merging into traffic or crossing a street and my vehicle won’t respond to me pressing the gas pedal it could result in an accident.

NHTSA #11572060

Placed the car in park then it started rolling backwards and crashed

NHTSA #11591500

While driving in snow mode the vehicle loses acceleration after coming to a stop and demanding acceleration again. The vehicle will roll using idle power however there is no increase to the RPM's. The vehicle has to be stopped and moved to ECO mode for the vehicle to go back to working. KIA Dealership has been notified however stated if there is no Check Engine Light and no snow on the ground they will not be able to replicate the issue. In addition, they have stated that snow mode is for when the vehicle is stuck in the snow only. This issue will repeat itself almost every time the vehicle is in snow mode and has been for a few miles. It has become a danger as it can happen without notice while making left turns across oncoming traffic.

NHTSA #11569981

Telluride was in snow mode with 4 wheel lock activated due to snow covered roads. I was at a stop light, when light turned green I removed my foot from the break. My vehicle began to roll forward slightly as it always does. I gently pressed the gas to continue forward but vehicle did not gain speed, it continued to slowly roll as if my foot was not pressing the gas. I removed my foot from the gas and again pressed the gas gently, my vehicle was not advancing. I deactivated the 4 wheel lock feature but remained in snow mode, gently pressed the gas and my vehicle advanced as normal. The same incident happened with my husband the day prior. Several complete stops were made prior to the incident while in snow mode with 4 wheel lock activated and no issues occurred. After research and reading other incidents like mine it appears this is a common issue. Most people stated this was normal to prevent sliding and spinning. If this is a normal feature then KIA needs to revisit this and consider safety. It is not safe to be rolling into an intersection and having no power when pressing the gas. KIA owners should not have to switch drive modes or deactivate a feature to have the ability to advance their vehicle out of an intersection. This feature could result in serious accidents.

NHTSA #11566075

On Monday January 15th, my 2023 Kia Telluride Digital Cluster Screen stopped working. The screen was black and would not turn on. This screen displays critical information such as tire pressure, warning messages & lights, speed, etc. I took it into my dealership on Friday January 19th. They were unable to fix the issue and contacted Kia for additional support on fixing. Since my car is unsafe to drive, I was given a rental. The car was purchased brand new in December of 2022 and has had no issues, until now. I have also opened a case with Kia Consumer Affairs in which I reported the same issues as I am here. It is now February 8th, and after checking in with my case manager & dealership, there is still no solution to fixing my car.

NHTSA #11570845

Since November 10th we have gotten this message at least 3 times while driving and a message showed up on the screen "Check Lane Change Assist Function". It went away after a few minutes. Dealership was unable to duplicate so nothing was done. (see photo B and C)

NHTSA #11556148

The vehicle started displaying every single warning light stating the engine was shutting down and to pull over immediately. Power steering went out along with power brakes and the infotainment before vehicle could be pulled over safely. All occurred within 10 seconds. I was barely able to pull onto a side street without getting hit. Vehicle completely shut off as if battery was removed. I jump started vehicle but upon removing the jump starter after engine was running the vehicle shuddered and shut off again. The vehicle was towed to KIA service and they diagnosed the issue to be a faulty battery. Battery was replaced under warranty and picked up. The next day, the issue occurred and the vehicle shut off. Luckily I was able to get to a safe place before loosing all power. Shortly before the second issue the vehicle displayed a notification stating an engine control fault was detected. The vehicle is currently disabled and waiting to be towed again. I suspect the issue is the alternator as other people say this issue occurred with their alternator on the same vehicle as well. Towing took 4 hours last time and I do not believe it will be any quicker this time. I am without a vehicle until then. This issue is very dangerous and needs to be addressed immediately!

NHTSA #11545590

The contact owns a 2023 Kia Telluride. The contact stated that the second-row seat belts failed to operate as designed. The alarms failed to engage when the seat belts were buckled or unbuckled. While there was a child using a car seat on the second row of seats, the seat belt was unbuckled, and there was no alarm to alert the occupants. While driving at unknown speeds, the information screen displayed went blank for approximately an hour. While refueling, the fuel gauge displayed that there was no fuel in the tank. The contact checked the fuel and noticed it was not depleted. While driving in hot temperatures, the engine overheated. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the thermostat needed to be replaced. The mechanic informed the contact that the driver's seat randomly failed to stay in position. The mechanic repaired the driver's seat and thermostat. Additionally, the contact stated that the children failed to meet the weight requirements. The mechanic was unable to duplicate the other failures. The manufacturer was not contacted. The failure mileage was approximately 120.

NHTSA #11622285

The horn quit working on the vehicle after pushing on it. Both the low and high horn had to be replaced. The vehciles rear differential was replaced due to continued loud sounds coming from the rear and constant wheel slippage. The Rear differential replacement did not fix the issue.

NHTSA #11546957

The driver dashboard went blank except for randomly flashing nonsense numbers. Vehicle speed, fuel level, engine RPM and other vehicle information was lost. Additionally forward collision avoidance, lane keep and departure, adaptive cruise, emergency braking and blind spot warning systems became inactive. I am unsure if the antilock brake system and stability controls are functional. My safety was put at risk because i was unsure of vehicle speed and loosing all driver assistance tools. The problem has been persistent since it 1st occurred. The vehicle is going to the dealer today, 05 June 2023. Immediately before the driver dash going blank, the entire driver dashboard showed all warnings lights before going blank.

NHTSA #11525342

I recently purchased a 2023 Kia Telluride SX-P on May 13, 2023, and am writing to report a critical issue with the fuel reading system. Despite the instrument panel initially displaying a range of 395 miles with a full tank, I encountered a sudden discrepancy in the readings. On Wednesday, May 17, the instrument cluster and Kia Connect app showed 123 miles on the fuel estimator, but the fuel gauge indicated 0% with a low fuel warning light. As I drove a few miles, the estimated range dropped to 0, and the fuel level indicator remained low despite having around 5 gallons of fuel. The pump stopped at 13 gallons when refueling, despite the tank's capacity being approximately 18 gallons. This fuel reading system problem has been reported by several 2023 Kia Telluride owners on public forums (see links below). I'm deeply concerned about the safety implications, such as the risk of the vehicle not starting or stalling unexpectedly. Public Forum 1: https://tellurideforum.org/threads/faulty-fuel-sensor-23-sx-xpro.13652/ Public Forum 2: https://www.reddit.com/r/KiaTelluride/comments/11ds4m8/2023_kia_telluride_sxp_showing_low_fuel/ I kindly request an urgent investigation and a resolution for the fuel reading system issue. Your prompt attention is greatly appreciated. I look forward to hearing from you soon with a resolution.

NHTSA #11522988