Ford F 350 2020: Retiros, Quejas y Ley de Limón de California

My 2022 F350 transmission went in and out of gear driving down the high way It would slam in gear and cause a u. Safe driving condition . The dealer wants to rebuild it for the second time in two years or 40,000 miles sad the ten speed had issues Ford does not really want to help Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11669013

Transmission lunges forward or reverse when placed into gear from park. Transmission fails to shift or hard shifts while moving through low range. Shifting is soft or prolonged in some higher range with a noticeable lag.

NHTSA #11658617

The contact owns a 2020 Ford F-350. The contact stated while driving at an undisclosed speed, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The contact was informed that an unknown part inside the transmission was defective, and that the transmission needed to be replaced. The vehicle remained in the dealer's possession and had yet to be repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 120,000.

NHTSA #11658905

The contact owns a 2020 Ford F-350. The contact stated that while driving approximately 50 MPH, the transmission unexpectedly downshifted from 10th to 1st gear, causing the vehicle to abruptly decelerate in the middle of the road. Additionally, on several occasions, the transmission unintendedly shifted out of gear. The vehicle was taken to the local dealer who serviced the transmission, but the failures persisted. No further information was available. The vehicle was later taken to a different dealer, who diagnosed that the transmission required a complete overhaul. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 72,000.

NHTSA #11679072

The transmission slips and hard shifts. I honestly believe the dealership knew and sold it to us knowing since we found out afterwards it's a known issue and in the bulletin about the truck.

NHTSA #11631995

CDF cylinder failure in transmission leading to multiple hard shifts that could cause loss of traction and slick roads.

NHTSA #11637767

The contact owns a 2020 Ford F-350. The contact stated while driving at an undisclosed speed, the vehicle shifted abnormally hard from first gear to second gear and from second gear to third gear. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The contact was informed that the dealer had found metal shavings in the transmission oil. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21B03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

NHTSA #11623096

This is a supplemental complaint to ODI Number 11730675 filed on April 16 2026. I am adding the following critical information: I am filing this complaint in relation to Ford's NHTSA Consent Order regarding recall compliance. My 2020 F-350 VIN [XXX] was built at Kentucky Truck Plant in March 2020 — within the exact production window of Safety Recall 22S22. My transmission has failed with the exact defect mechanism described in 22S22. My VIN was excluded from the recall FSA list despite matching build date, plant, and identical failure mode. I am requesting this complaint be reviewed in the context of Ford's consent order obligations regarding proper recall scope. Ford Customer Care Case Number: XXX-XXX." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11731728

The contact owns a 2020 Ford F-350. The contact stated while placing the vehicle in park (P), he observed that the vehicle was rolling back. Additionally, the vehicle was shifting to a lower gear unintentionally. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 22V256000 (Power Train) The manufacturer was informed of the failure but had advised the contact that his VIN was not part of the vehicle VIN selection. The failure mileage was approximately 69,500.

NHTSA #11619841

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 21V536000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Galpin Ford (15505 Roscoe Blvd, North Hills, CA 91343); were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11611187

I HAVE BEEN EXPERIENCING ISSUES WITH MY TRANSMISSION. I TOOK THE TRUCK TO THE FORD DEALERSHIP IN POTEAU, OKLAHOMA. I WAS INFORMED THE VEHICLE WAS HAVING THE SAME ISSUES AS THE TRANSMISSIONS THAT WERE ON A RECALL LIST, YET MY VIN NUMBER WAS NOT ONE ON THE LIST. I DID RECEIVE A RECALL NOTICE FROM FORD IN 2022 TIMEFRAME, BUT WAS NOT HAVING ISSUES AT THE TIME I RECEIVE THE NOTICE. ON AUGUST 15, 2024, I CONTACTED FORD HEADQUARTERS AND WAS TOLD... "YOUR VEHICLE DOES INDEED FIT THE CRITERIA OF THE AFFECTED VEHICLES, BUT YOUR VIN NUMBER IS NOT ON THE LIST OF THE AFFECTED VEHICLES. WE CANNOT TELL YOU WHY YOUR VEHICLE IS NOT ON THAT LIST, BUT I WOULD SUGGESTED THAT YOU CONTACT (NHTSA) AND ASK FOR YOUR VIN BE ADDED TO THE LIST. I RECOMMEND YOU DO THAT AS SOON AS WE HANG UP." THE MOMENT I ENDED THE CALL WITH FORD HEADQUARTERS, I CONTACT A REPRESENTATIVE WITH (NHTSA) AS RECOMMENDED. THE REPRESENTATIVE STATED THE FIRST STEP, TO FILE A CLAIM. SO THATS WHERE IM AT NOW. I WOULD LIKE TO ASK THAT MY VIN NUMBER BE ADDED TO THE LIST OF RECALLS ON THE DOCUMENT ATTACHED, SEEING MY TRUCK FITS ALL ASPECTS OF THE CURRENT RECALL. THANK YOU AND HAVE A BLESSED DAY! MY VEHICLE: F350- SUPER DUTY MODEL YEAR: 2020 MANUFACTURING PLANT : KENTUCKY BUILD DATE: MAY 2020 ENGINE TYPE: 6.7L DIESEL ENGINE TRANSMISSION TYPE: 10R140 TRANSMISSION VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11608946

The contact owned a 2020 Ford F-350. The contact stated that while driving at 45 MPH, towing a boat he heard a loud popping noise. The contact stated that the rear wheels were locked in place, and skid. The vehicle whiplashed and the right side of the vehicle collided with the guard rail and came to a stop and inspected. The contact observed condensation under the middle and rear of the vehicle and the drive shaft lying on the ground. A police report was filed and no injuries were reported. No medical attention was needed. The vehicle was towed to a lot where it was deemed totaled. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

NHTSA #11594892

Vehicle experienced sudden, unexpected downshifting and loss of gear engagement while driving. On multiple occasions the transmission slipped out of gear without warning, including while attempting to pull into traffic, creating an immediate life-threatening safety hazard. Vehicle was unable to maintain gear selection and would unexpectedly lose drive power. These failures match the exact defect described in NHTSA recall 22V256000

NHTSA #11730675

I am the owner of a 2020 Ford F‑350 equipped with the 6.7L Power Stroke diesel engine. My vehicle is subject to an open safety recall, NHTSA 24V957, involving the high‑pressure fuel system. I have been informed by an authorized Ford dealer that there is currently no effective repair remedy available. While I have not experienced loss of power, my vehicle has exhibited abnormal transmission shifting behavior beginning around 40,000 miles. This concern was documented by the dealer and described as normal operation. The condition persisted and was documented again around 60,000 miles, although the dealer stated they could not replicate the issue. Given the unresolved safety recall and ongoing powertrain behavior, I am concerned about vehicle safety, drivability, and long‑term reliability, and I am submitting this complaint to document the risk before a safety‑related failure occurs.

NHTSA #11725831

The contact owns a 2020 Ford F-350. The contact stated that while driving at various speed, the transmission was slipping while downshifting and upshifting. The contact also stated that there was a hard shift, and the vehicle would lose motive power and lunge forward. The wrench warning light was illuminated. The contact stated that a dealer representative went to the residence to perform a software update however, the failure persisted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.

NHTSA #11577440

I own a 2020 Ford F-350 Super Duty (VIN: [XXX] , mileage: ~20,000). The vehicle is subject to a recall involving the transmission output planetary four assembly replacement. Ford and the dealer insist that the transmission must be disassembled and rebuilt to complete this recall. I do not agree with this solution because it permanently alters the integrity of the original transmission. Additionally, the dealer (Route 23 Auto Mall, Butler NJ) has repeatedly mishandled repairs, including installing the fuel filter incorrectly multiple times. I have opened several case numbers with Ford Customer Service: Recall Case No: [XXX](02/02/2024) Fuel filter dealer error: [XXX] (01/06/2025), [XXX] (01/15/2025), [XXX] (08/26/2025) Transmission recall follow-up: [XXX] (02/25/2025) Buyback case (denied): [XXX] (03/04/2025) Despite multiple cases, Ford refused to buy back the vehicle because it is registered under a company name. This is unfair and leaves me with a defective and unsafe vehicle. I request NHTSA to investigate this recall and require Ford to provide a new transmission replacement instead of a rebuild, and to review Ford’s handling of dealer errors and warranty obligations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11687547

The contact owns a 2020 Ford F-350. The contact stated while driving 55 MPH, the vehicle unintendedly downshifted and the vehicle lost motive power. After the failure, the vehicle went into LIMP Mode and stalled. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21B03. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 75,000.

NHTSA #11560698

*Component or system: the transmission (10R140) on my F350 Truck has failed. The transmission has been inspected by a Ford service tech shop at dealership. * The truck would jump gear and jump or jolt when backing up., slight pause in power when driving truck at any speed. * The truck is at a Ford Dealership at this time. The service tech said this transmission needs to be replaced, it is unsafe to drive. The truck was bought brand new and only has 73,000 miles *The truck has been inspected by a Ford service tech for the transmission *The problem was happening on & off at times, but recently a warning lite came on 10/29/2023 which would come on & off at times I see that there was a safety recall 22S22 on this transmission 10R140 for super duty trucks built in 2020. The letter from Ford written by David J Johnson director of service engineering operation, dated September 23, 2022. This letter stated trucks built in the Kentucky Truck assembly plant between October 1, 2019 through September 21, 2020 the 10R140 transmission the pinion thrust washers can disintegrate with a defected part. Per the Vin number my truck was built at the above Kentucky plant on February 20, 2020 with this 10R140 Transmission. My Truck is built with a 6.2 L gas engine with the 10R140 transmission F350 Super Duty. The service tech said this is the same Transmission put in the diesel engine trucks. So if there is a safety recall 22S22 on the 10R140 transmission defect why was my truck not listed on this safety recall notice. My truck has the 10R140 transmission and has the same problems as mentioned in the above letter. Please let me know how to address the above issue. I can be reached at [XXX] or [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11553529

The transmission 10R140 skip, jumps and hesitation when driving in any gear. The transmission jumps forward when backing up with out of control Function and driver un able to control vehicle. There was a safety recall on this transmission on the 10R140 with the 6.7 diesel truck. My truck is a 6.2 liter gas engine with the same Transmission 10R140 built in the same plant and same time frame as the safety recall 22S22 as stated in this letter attached. My transmission has failed and is a safety problem as addressed in this letter

NHTSA #11554859

The contact owns a 2020 Ford F-350. The contact stated while driving 60-65 MPH, the transmission was slipping and unintendedly downshifting. The contact stated that upon driving from a complete stop, the vehicle stalled with the transmission stuck in 10th gear, nearly causing a crash. The contact stated that the vehicle responded as needed upon depressing the accelerator pedal a second time. The contact stated that the failure recurred while driving. The power train malfunction warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the earliest appointment for a diagnostic test would be approximately 6 weeks. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,500.

NHTSA #11529792

The contact owns a 2020 Ford F-350. The contact stated that when the transmission lever was shifted into reverse, the vehicle inadvertently shifted into drive. The brake pedal was immediately depressed, and the vehicle stopped. Additionally, the transmission warning light was illuminated prior to the failure. The contact stated that the internal code was reset a several times. The vehicle was taken to an independent mechanic and the contact stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 87,000.

NHTSA #11516466

The contact owns a 2020 Ford F-350. The contact stated that while driving at approximately 65 MH, the transmission was slipping while downshifting and upshifting. The contact also stated that after starting the vehicle, the transmission seized after shifting into 4th gear, with the powertrain malfunction warning light illuminated. The contact stated that the vehicle was inoperable. The vehicle had not yet been taken to an independent mechanic or a local dealer. The contact became aware of Customer Satisfaction Program: 21B03 (Transmission - Number One Planetary and Ring Gear Assembly); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 109,000.

NHTSA #11519103

My transmission is experiencing a grinding and groaning noise and has occasional harsh shifting. I took it to the dealer and they are saying it’s not part of the recall.

NHTSA #11511565

The contact owns a 2020 Ford F-350. The contact stated while driving at an undisclosed speed, the transmission failed to operate as needed. The contact stated that when the brake pedal was depressed, the transmission shifted excessively hard. The vehicle had previously been taken to the dealer however, the failure could not be duplicated. Additionally, the contact stated that the check engine warning light illuminated prior to the vehicle becoming undriveable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.

NHTSA #11577337

2020 FORD F-350. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES. THE GEARS WERE SLIPPING AND THE ENGINE WAS REVVING WITHOUT STEPPING ON THE GAS PEDAL.

NHTSA #11497686

The contact owns a 2020 Ford F-350. The contact stated that while driving at various speeds, the vehicle would hesitate and enter into Limp Mode upon depression of the accelerator pedal. The contact stated the wrench warning light had appeared on the instrument panel. The contact called the dealer and was informed that his vehicle was not under recall. The manufacturer was notified of the failure and was given a case number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.

NHTSA #11485213

The contact owns a 2020 Ford F-350. The contact stated while driving 30 MPH, the accelerator pedal was depressed; however, the vehicle failed to exceed 30 MPH. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The manufacturer was notified of the failure and a case was opened. The manufacturer then followed up with the dealer and was informed that the failure was not associated with NHTSA Campaign Number: 22V256000 (Power Train) even though the VIN was included. The manufacturer closed the case and referred the contact to the NHTSA. The dealer informed the contact that she would be responsible for the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 130,000.

NHTSA #11472901

The contact owns a 2020 Ford F-350 The contact received notification of NHTSA Campaign Number: 22V256000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle was starting to display hard shifting. The check engine warning light was illuminated, and the wrench light was illuminated intermittently. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000. VIN tool confirms parts not available.

NHTSA #11500305

Brand new 2020 F350 started having issues around 62,000 miles....we have reported these issues to Ford in Harriman and Ford in Lenoir (They do not have a transmission specialist available in Lenoir and Ford in Harriman states they don't honor my extended warranty that we purchased through Ford). In January we started having issues when we were traveling on the interstate heading towards Chattanooga. Which is only about 45 minutes to an hour away. The wrench light came on and the truck started to shift hard and at a high RPM , getting stuck in 7th gear not wanting to shift between 3rd and 4th gear. The truck started to go into limp mode and we managed to get it home and bring it to Ford in Harriman (Jerry Duncan Ford). They stated the TCM needed to be reset, and proceeded with that costing $165. Three weeks later, my truck lost all gears including park and makes a really loud grinding/screeching noise when you try to shift to anything but neutral. The truck was presenting the same issues as the first time, we got it towed to Jerry Duncan and informed them of a recall on the 2020 F350 made between the dates of February 2019- August 2020 and April 2019 - July 2020 manufactured at the Kentucky plant during these dates. My truck (same year make and model as recall ) was manufactured from the Kentucky Plant in November of 2019, showing the same issues and symptoms of the recall. Putting my truck dead smack in the recall time frame, again showing the same issues and symptoms stated in the recall. Preliminary DX from Jerry Duncan was that the Transfer case Mechanism has failed, ignoring the recalls on the truck (there is also 1 regarding back up camera and 1 regarding tow capacity that has never been addressed properly) $80k truck has been sitting in the shop for two weeks and won't be looked at for another week and half, and only has 72,000 miles on it, purchased a year ago. There is not urgency in this matter and I feel we are being booted to the back of the line.

NHTSA #11457943

The contact owns a 2020 Ford F-350. The contact stated that while attempting to reverse the vehicle, the engine revved but the vehicle would not move. The power train malfunction warning light illuminated. The vehicle was taken to the dealer and diagnosed with number one planetary and ring gear assembly failure. The number one planetary and ring gear assembly needed to be replaced. The vehicle was not repaired. Upon investigation, the contact related the failure to Customer Satisfaction Program: 21B03 (Number One Planetary and Ring Gear Assembly) however, the dealer informed the contact that the VIN was not included in the program. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 163,000.

NHTSA #11445654

The contact owns a 2020 Ford F-350. The contact stated that while the transmission was shifted into park(P), the vehicle rolled back and crashed into another vehicle. There were no injuries. A police report was not filed. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The contact received notification of NHTSA Campaign Number: 22V256000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000. VIN tool confirms parts not available.

NHTSA #11508506

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 21V536000 (Power Train). The contact took the vehicle to local dealer but was not able to complete the recall due to not having and employee to weld the axle. The contact was not content with welding the axle. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA #11443120

My 2020 Ford F-350 has had an occasional problem with the transmission since shortly after I purchased it. It started with sticking in gear occasionally to the point where the engine RPM's would stay very high but not shift even when pushing the accelerator even more. It just would not come out of it. The dealer didn't find any issue and the issue subsided a bit, but in the last 6-8 months, it has noticeably shifted hard into drive, but not when shifting into reverse. Putting it in drive even with the brake depressed hard to the floor, it jolts forward and shakes the entire truck. When downshifting, it sometimes does it so hard that it feels like a vehicle hit the rear of the truck. There is nothing smooth about this truck with the behavior this transmission is showing. I changed the fluid and filter 6 weeks ago and it's the same. It also occasionally revs up when accelerating as you turn a corner and it "catches." I am mostly a daily driver that occasionally tows a boat or snowmobile trailer. Non-commercial user.

NHTSA #11616287

The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL) and 25V686000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact received a letter from the manufacturer stating that parts for NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL), were available. The vehicle was taken to the dealer, where the contact was informed that while the software was being downloaded, the software update failed several times. The failure had occurred on several vehicles, and the dealer showed the contact that the service program update sent by the manufacturer to "Pause" and not to attempt any repairs starting February 02, 2026, until further notice. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure.

NHTSA #11720486

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part for the recall repair was not available. The contact stated that parts were still not available for approximately one year. The contact stated it should not take the manufacturer that long to write a new software program. In addition, the contact stated that the vehicle was purchased and used for recreational purposes. The dealer was contacted several times. The contact stated that on the last conversation with the dealer, the contact was informed that parts should be available in several months; however, parts were still unavailable. The manufacturer was contacted. The contact had not experienced a failure.

NHTSA #11701870

The contact owns a 2020 Ford F-350. The contact stated that while driving at an undisclosed speed, the engine power failure warning light illuminated, and the engine seized. The contact stated that the failure had occurred while towing a small vehicle. The contact coasted the vehicle to the shoulder of the road, which was very unsafe. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed with high-pressure fuel pump failure, cylinder rod and head gasket failures. The contact was informed that the high-pressure fuel pump had exploded and sent fuel all over and into the engine. The contact was informed that the engine had failed due to a high-pressure fuel pump failure. The contact was advised to tow the vehicle to the dealer. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, parts for the recall repair were unavailable. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the dealer to schedule a diagnostic test. The failure mileage was approximately 138,527.

NHTSA #11702986

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was stopped on the side of the road and idling, the engine made a chirping sound and then shut off. No warning light was illuminated. The vehicle was towed to the dealer, who determined that the high-pressure fuel pump had failed. The contact was informed that the vehicle was not covered under the recall due to the mileage exceeding the warranty coverage. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

NHTSA #11697758

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the failure listed in the recall, causing the check engine warning light and “WRENCH” icon to illuminate. The vehicle was not repaired. The failure mileage was 49,000.

NHTSA #11689734

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that upon contacting several dealers, including the local dealer, the dealers informed the contact that the recall part was not yet available. The contact was concerned for her safety while driving the vehicle. The manufacturer was contacted and confirmed that the part was not yet available. The contact had not experienced a failure.

NHTSA #11679764

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #11661525

The contact owns a 2020 Ford F-350 used for hauling a 24-foot trailer. The contact stated that while driving 40 MPH, the vehicle stalled. While driving and approaching a stop, the vehicle stalled. The vehicle restarted on one occasion. The reduced power mode message was displayed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined the failure was due to the high-pressure fuel pump. The vehicle was repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed about NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The failure mileage was approximately 56,000.

NHTSA #11672548

The contact owns a 2020 Ford F-350. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power, and the message "Battery Mode" was displayed. The contact was able to coast over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the CP4 high-pressure fuel pump. The contact was informed that the fuel pump had broken apart, allowing debris to travel throughout the fuel system, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 149,000.

NHTSA #11652045

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #11650150

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the repair was not yet available. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact had not taken the vehicle to an independent mechanic or dealer. The vehicle was not diagnosed or repaired. The contact related to the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 82,951. VIN tool confirms parts not available.

NHTSA #11662552

The contact owns a 2020 Ford F-350 The contact stated while driving 25 MPH, the vehicle was quiet, and the vehicle lost power independently. No warning light was illuminated. The contact pulled over to the right side of the road while waiting for tow assistance. An Independent mechanic was contacted. The vehicle was towed to an independent mechanic and the contact was informed that the fuel pump was damaged and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The manufacturer was notified of the recall and informed the contact that parts for the NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 124,000. VIN tool confirms part not available.

NHTSA #11672850

The contact's husband owns a 2020 Ford F-350. The contact stated that while her husband was driving at unknown highway speeds, the vehicle stalled without warning. The vehicle was towed to a dealer, where it was diagnosed with a high-pressure fuel pump failure. The contact was informed that part to do the repair was on backorder, and the vehicle was towed back to the contact's residence. The contact then received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. Several local dealers were contacted and each dealer stated that the parts were unavailable. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA #11678498

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while one of his employees was driving approximately 45 MPH, the vehicle lost motive power. The contact stated that a person in a residential area assisted with pushing the vehicle to the side of the road. The check engine warning light was illuminated. The vehicle failed to restart and was towed to an independent mechanic who was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The vehicle remained with the independent mechanic and had not been driven since. The failure mileage was approximately 112,000. VIN tool confirms parts not available.

NHTSA #11637634

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000(Fuel System, Diesel); however, the part to do the repair was not yet available. The contact stated that while driving at approximately 65 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to coast to the side of the highway road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the fuel pump had failed, causing debris to spread in the fuel system. The dealer determined that the fuel pump and the fuel system needed to be replaced. The engine was also inspected for damage. The vehicle was repaired. Upon receiving the recall notification, the manufacturer was contacted for reimbursement; however, the manufacturer advised the contact that reimbursement would be provided once the recall remedy became available. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

NHTSA #11674263

The contact owns a 2020 Ford F-350. The contact stated while driving 65 MPH, the vehicle stalled and experienced loss of power steering functionality and reduced braking functionality, causing the vehicle to almost drive into a ditch while the contact was pulling over to the side of the road. There was no warning light illuminated. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed; however, the contact was denied warranty coverage due to fuel contamination. The contact stated that a lab later performed the fuel lab test and confirmed that the fuel was not contaminated. The vehicle was then towed to 1 Way Diesel Performance LLC, where it was determined that the high-pressure fuel pump had failed and had caused metal shavings intrusion into the fuel system. The mechanic determined that the fuel system needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,236.

NHTSA #11633598

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that occasionally the vehicle failed to start as intended while using the push-to-start feature. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with a fuel pressure pump failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

NHTSA #11635883

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle occasionally experienced a loss of automotive power. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a fuel pump and fuel hose failure. The contact was informed that the fuel pump and fuel hose needed to be replaced. The vehicle was left at the local dealer pending the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 336,000. VIN tool confirms parts not available.

NHTSA #11644594

The contact owns a 2020 Ford F-350. The contact stated that while driving approximately 55 MPH, the vehicle stalled. The contact stated that there was no warning light illuminated. The contact was able to pull over but was unable to restart the vehicle. The vehicle was towed to a local dealer, where it was diagnosed, and it was determined that the diesel fuel system needed to be replaced. The vehicle was repaired and was covered under warranty. The contact stated that one month later, the vehicle experienced a failure while he was driving. The vehicle was towed to the same dealer, who determined that the diesel fuel system had failed. The contact was advised that the vehicle was no longer covered under warranty and would be repaired out of pocket. The contact had the vehicle towed to a diesel repair shop. The contact stated that the repair shop replaced the diesel fuel system, and the vehicle was repaired. The contact stated that in January of 2025, notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) was received. The contact called the manufacturer and was referred to the dealer for assistance. The failure mileage was approximately 47,000.

NHTSA #11698639

The contact owns a 2020 Ford F-350. The contact stated while driving 70 MPH, the check engine warning light illuminated. The vehicle experienced reduced power and went into LIMP Mode. The contact was able to continue driving. The vehicle was taken to the dealer the following day. The dealer diagnosed the vehicle and determined that the Diesel Exhaust Fluid (DEF) tube assembly needed to be replaced. The dealer informed the contact that it was a common failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

NHTSA #11574781

The contact stated owns a 2020 Ford F-350. The contact stated that the vehicle had been repaired under Manufacturer Campaign Number: 22E04 Reprogram PCM/TCM (Power Train) however, after the repair the fuel economy had become significantly lessened. Prior to the repair the fuel economy was 22 MPG however, after the recall repair the fuel economy was 13.5 MPG. The contact stated that while hauling a trailer, the fuel economy fell from 13.4 MPG to 6.5 MPG. While driving with the cruise control activated, the fuel economy fell from 25 MPG to 15 MPG. The vehicle was taken to the dealer where it was confirmed that the recall remedy could not be reversed. The vehicle was not diagnosed. The vehicle or repaired. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 59,000.

NHTSA #11566555

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The contact stated that the failure persisted. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA #11672318

Ford sent this recall letter in October, 2025. It’s unbelievable, and unacceptable that Ford would describe a “potential loss of steering control resulting in a crash or injury (or death). However we don’t instruct you to stop driving your vehicle. Parts to fix your defective steering column which could come apart in your hands while driving down the interstate with loved ones, or towing (full ton trucks are meant for heavy towing) won’t be available until 1st quarter 2026”. Are you serious? It’s now halfway through 1st quarter 2026, & still no follow up from Ford. How many people have to die, before the actuaries at NHTSA decide it’s time to put pressure on Ford to expedite this fix? I had no choice but to risk driving my truck 1,200 miles to Florida last week. Thankfully, we made it. However, I refuse to drive it any further as it’s parked in my driveway. I will not hook up my boat or horse trailer until Ford manufactures a new, safe part, and installs it in my truck’s steering to correct this deadly condition. What is NHTSA doing to pressure Ford to get this done? If you send me a standard, boiler plate answer like others have received “be patient, don’t call us, call Ford (and talk to their AI robot)” I will get together with others affected by this recall, and we will go to the media, and possibly higher, if that’s what it takes. Shame on you, claiming to be on the side of living people who just want to stay alive.

NHTSA #11716226

I was driving when the steering column upper sharft sperated from the steering wheel. i was driving without any control of the steering. They still have not inspected this. I had it towed to Capital Ford of Sept 3rd. This is directly related to recall 25V626. This can happen while driving and is terrifying especally because there is zero warrning and you do not expect this to happen.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11690649

The steering wheel all of a sudden got really loose and will pull away from the steering column. I called Ford service at the dealership I bought it from. They said my extended warranty has just expired. They also say there are no active recalls for this issue. This is not something that should ever happen. I have never had this problem with and vehicle I have ever owned in the 30 + years of owning and driving. Is there anything that can be done to have them cover this repair?

NHTSA #11665884

The contact owns a 2020 Ford F-350. The contact stated while driving 5 MPH, the steering wheel became inoperable. The contact stated that the steering wheel was turning in a circular motion. There were no warning lights illuminated. The contact was able to stop the vehicle. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the steering drive line drive shaft U-joint needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 125,924.

NHTSA #11650818

The contact owns a 2020 Ford F-350. The contact stated that upon starting the vehicle, the steering wheel was loose and had no resistance. The contact stated that the steering wheel failed to operate as needed. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the steering shaft had fallen out of the lower steering column. The mechanic was able to order the part and repaired the vehicle. The dealer was notified of the failure and referred the contact to the manufacturer for further assistance. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall for the failure. The vehicle was repaired. The failure mileage was 75,000.

NHTSA #11652235

The steering column has failed causing steering wheel separation from the steering column. The issue happened simply driving down the road almost causing a loss of control of the vehicle. Vehicle has been at a local dealership currently and they are stating there is no active recall for this model year vehicle and ford is not responsible for repairs due to being outside of my warranty by approx. 2k miles. It is open knowledge that the same issue is happening on newer model year vehicles with a recall in effect.

NHTSA #11613300

Steering shaft came apart causing the vehicle to go out of control. Yes inspection is available. Vehicle went into opposing traffic and hit barrier on opposite side of road. Vehicle was inspected by No warning lamp

NHTSA #11586956

"Death Wobble"- At a speed of run 50 miles per hour. Going around the curve my steering will begin to shake violently. Also a handful of other times it shook in the same way after hitting a bump in the road. Once I slowed down it corrected itself.

NHTSA #11554775

While traveling to and from New Orleans from New Jersey I had 12 incidents of the Ford Death Wobble. The first time I was traveling at 70 mile per hour when I hit a bump in the road and the wobble started. I was able to slow to about 30 miles per hour and the wobble stopped. Over the 2500 miles traveled I experienced this wobble at speeds as slow as 55 miles per hour. I will be taking my vehicle to the Ford dealer I purchased it from to see if they can help. Right now I am afraid to drive faster that 55 mile per hours for fear I my hit some kind of bump that will start this wobble and cause me to loose control of my truck.

NHTSA #11555927

The contact owns a 2020 Ford F-350. The contact stated that while driving approximately 45–55 MPH and driving over a bump in the roadway, the contact experienced the death wobble. The contact was unable to hold onto the steering wheel. There were no warning lights illuminated. The contact called the dealer and was informed that the repair was not covered under recall or warranty. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 45,000.

NHTSA #11551663

The steering begins to shake uncontrollably. This happens randomly, at highway speeds.

NHTSA #11534262

The contact owns a 2020 Ford F-350. The contact stated while driving 5 MPH and while going up a hill, the vehicle started to jerk, and the contact felt the vehicle would lose steering. The vehicle was towed to the dealer and they stated that the steering columns needed to be replaced. The manufacturer was not contacted. The failure milage was 146,000.

NHTSA #11478642

Steering - my steering wheel kept becoming really loose that it felt like it was going to fall off. I have had it fixed at FORD twice. It was difficult to drive or want to turn as it was extremely wobbly making me feel at any moment I can lose control. This also caused my Lane Keeping Assistance to fail. The first time FORD tightened the steering wheel but the same problem came back then parts were actually replaced.

NHTSA #11465109

DOOR LOCKS FREEZE UP IN COLD WEATHER EITHER PARKED OR DRIVING. DOOR LOCKS CAN NOT BE LOCKED OR UNLOCKED AND UNABLE TO OPEN FROM INSIDE OR OUTSIDE OF VEHICLE. DOOR LOCKS HAVE BEEN FREEZING UP SINCE PURCHASE OF VEHICLE

NHTSA #11515421

Door locks. The electric door locks have stopped working on both front doors. I had the drivers repaired under warranty, and now the passenger door I paid for - about $300. This is a major safety concern especially for a 2020 that cost over $80k. If I forget to manually lock the door, someone can could get in my car without me knowing. I also can't lock the door in the event someone is approaching me. I know prior years were recalled, please add MY2020.

NHTSA #11490480

Twice today I had the truck explode into a death wobble, the first one was so severe on highway 255 outside St Louis that I had to do an emergency stop pulling of to the side of the road, the death wobble would not stop till I came to a complete stop. It was so volatile I thought I lost a tire and rim completely off the vehicle. The second was as near violent and didn't cease till I was down to 15 miles per hour. I will be contacting a Ford dealership tomorrow as today is a Sunday.

NHTSA #11468908

I am a single mother . I have called paris ford in tx numerous times regarding recall on wind shield. The time I took to them to fix the windshield I was told the manager looked at my windshield and said it didn't need replacement. I found out it shows incomplete. Now I have been calling them to schedule this and they have to out source which can take 3 day's or more. This is my only vehicle at which I need for work, my son etc. They are telling me they have no loaner vehicle's. The last time I called I was told that do to they are waiting on Part's for their loaners. I have been dealing with this now over a year. On top of now I have a chunk out because of a stone driving on hwy. I am not fixing this because I do have coverage for that only to have it show as a mark on my insurance. I also feel they should have a loaner by now.

NHTSA #11468238

Transmission unrepaired recall has not been completed or mentioned by manufacturer or dealer. I had to replace transmission ones and fix it again. After last fix transmission fluid is still leaking.

NHTSA #11599822

Going 55 MPH down a two lane country road hit a washboard patch of roadway, front end of truck shook violently and loss of steering control and truck pulled to the left into oncoming traffic. Upon reduction of speed shaking ceased and was able to regain control of vehicle. The very next day on the very same patch of roadway exact same incident occurred with the truck. Three days later on a different roadway and going about the same speed 55 MPH, the truck violently shook, lost steering and proper braking ability. The truck pulled hard to the left into oncoming traffic and I was not able to regain control until the truck slowed to approx 15 MPH. This last incident was about three times worse than the first from a loss of control standpoint. Luckily in all three incidents no one was approaching in the oncoming lane. Very dangerous! I returned the vehicle to my local Ford dealer, they inspected and stated they could not find any worn parts such as ball joints etc but they did replace the front steering stabilizer under warranty, my truck only has 30,000 miles. Doing some online research I see this is a common problem for Ford Superduty trucks 2017 and newer. It is known as the "death wobble" aptly named as I am sure someopne has lost their life and/or being seriously injured from this defect.

NHTSA #11429924

Cp4 catastrophic failure which is a known and common problem it caused my truck to die while on the highway almost causing a crash

NHTSA #11637387

Ford sent me a recall for my 2020 F350 powerstroke saying they are trying to come up with a computer programming to fix faulty fuel pump in my truck which could lead to loss of power and crashing especially while pulling heavy loads. This is a mechanical issue. It has nothing to do with a software update which they claim they do not have but will try to get. There is no fix for this at the time. There actually is a fix. S&s makes a DCR fuel pump specifically to replace these fuel pumps because these fuel pumps can blow up and ruin the entire vehicle as the vehicles with these fuel pumps are extremely expensive.. the maker of this DCR pump for a 2020 F350 6.7 l powerstroke diesel has found the mechanical problem internal to the existing fuel pumps engineering and has designed a new one. I'm sure Ford can pay for these to be put in their vehicles or design one that is similar but these are already being made, sold and installed. Ford says they do not have a remedy for this at this time but there is one and it is this DCR pump. I saved my entire life and have people working in this truck in my family in this truck since couldn't be a serious safety issue and potentially cause death. I think Ford should be having these aftermarket units put in free of charge as all safety recalls are installed free of charge. Anyways, I wanted to write to see if this would be possible or if Ford can be pushed into doing the right thing and installing these in their vehicle. They are about $2,000 and probably around $1,000 to install, but you're talking about losing a $ $70 to $100,000 vehicle and a life. I think it's worth it

NHTSA #11636936

Ford issued recall 24S78 in December of 2024. This recall addresses a known safety issue with the fuel system. It's nearly six months later, and the solution for the recall is still not available. I'm concerned that my 2020 Ford Super Duty is unsafe to drive, especially when towing a heavy load. Can you please force them to resolve this important safety recall?

NHTSA #11663490

We were leaving Kerrville Tx around [XXX] on our way to Colorado for a fishing trip. We got to Colorado City Tx 3:45pm to refuel and grab a late lunch, we left at 4:30pm. We went through Snyder and Post Tx and approximately 5:45pm 1.2 miles southeast of Southland Tx, I had a warning come up on the dash saying Low Fuel Pressure and Reduced Engine Power and had smoke coming in then I pulled over asap and upon opening my door flames hit my leg and even more smoke began to fill the cab rapidly. We were fighting for our life’s. You could see fuel dripping/ flowing driver side under hood, location secondary fuel filter you can even see a trail on the pavement. I knew I had to move quickly and grabbed my 2 fire extinguishers and put to use and after I started throwing all combustibles and as many tools used on the ranch away from the vehicle. 6 Great Samaritans helped with 7 fire extinguisher as we made time to be able to separate truck and trailer by pulling the trailer from the back. But with 8-9 fire extinguishers did not put it out which is a serious problem, I now unfortunately know the taste of fire extinguishers and vehicle smoke. I got all combustibles and the trailer separated and I knew the truck was gone and I needed to get away, It seemed something was fueling it! It all happened so quickly. [XXX] and [XXX] was closed. The first firetruck with water showed up at 6:07pm and the cab of the truck had completely melted away. A Great Samaritan offered to haul the saved trailer to an rv park. I Thanked the Great Samaritans, Firefighters and Sheriff for the help with the unbelievable shocking event that had just happened. 7:05 we were in route to the rv park as the Sheriff cleared me to go. Now I have been dealing with smoke inhalation. I have never seen such an intense fire and it had me fight or flight mode. Truck had been maintained to the up most. This was a very traumatic event and has affected my breathing, sleep, PTSD and my confidence to drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11651363

1. The Fuel system failed. Ford Dealership removed and replace all Parts. 2. Yes my self end other were at risk of an accident. it happened wild driving to work from riverside to Los Angeles on the [XXX] just inline with the [XXX] . 3.By ford dealership. 4. By ford Dealership. 5. No warning it just turn of in the middle of the HWY. I was able to drive it out of the freeway on to [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11651896

Severe steering wheel shaking at Interstate speeds. Appears to be the Ford Super Duty "death wobble".

NHTSA #11537459

Repeated “death wobble” where the steering components oscillate rapidly left and right causing a lack of steering control. One repair attempted. Later occurrence and another repair. A third event, this time while pulling a 14,000 pound 5th wheel trailer. At about 63 mph the wobble started. I braked, the truck pulled left and I could not maintain my lane. An 18-wheeler behind me moved to the left lane due to my braking and we almost collided due to my not being able to steer. I did get it under control to get back in my lane and avoid the collision. This has been worked on by two different dealers and is about to be looked at again by the original dealer. Almost every front-end component has already been replaced.

NHTSA #11496697

The contact owns a 2020 Ford F-350. The contact stated that on several occasions while driving at various speeds, the vehicle hesitated while shifting gear. Additionally, on several occasions while driving at various speeds, the vehicle experienced a loss of motive power. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 39,000.

NHTSA #11539059

The contact owned a 2020 Ford F-350. The contact stated that while driving approximately 80 mph when the vehicle started emitting a smoke odor. Shortly after smoke started coming from the vents of the vehicle. There were no warning lights. The contact attempted to depress the brake pedal to pull over however the brakes began to melt causing an extensive time before the brakes stopped the vehicle. The shifter then slipped when they attempted to maneuver the vehicle. The contact and passengers exited the vehicle. The vehicle then became engulfed in flames while the vehicle continued to run off into the field due to the brakes and shifter completely melting. The vehicle was deemed totaled and was towed. A police report was filed. There were no injuries and no medical attention was needed. The dealer was made aware of the failure and was not able to confirm any recalls. The manufacturer was made aware of the failure and transferred them to NHTSA Hotline. The approximate failure mileage was 20,050.

NHTSA #11468270

The tailgate randomly opens. Sometimes the instrument cluster will give a warning. Today, the tailgate opened while towing a small utility trailer and struck the trailer damaging the tailgate.

NHTSA #11427962

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11501235

The contact owns a 2020 Ford F-350. The contact stated that when the front passenger’s side door was locked, the door could not be opened from outside the vehicle. The contact state that the door could only be unlocked by using the interior door lock mechanism. The vehicle was taken to the local dealer who was unable to duplicate the failure. After retrieving the vehicle, the failure continued to occur. The contact was later informed by the dealer that the door actuator was likely the cause of the failure and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 34,000.

NHTSA #11494559