Below are recalls and complaints reported to NHTSA for the 2020 Ram 1500. This information is consumer-reported and provided for general informational purposes only. Vehicles like this may qualify under California lemon law depending on their individual repair history.
The following recalls were reported to NHTSA. A recall does not by itself establish that any individual vehicle is defective.
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Reported consequence: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Remedy: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Reported consequence: Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Reported consequence: An engine stall can increase the risk of a crash.
Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Reported consequence: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Reported consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Reported consequence: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Reported consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Reported consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Reported consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Reported consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Reported consequence: Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Reported consequence: Reduced visibility increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Reported consequence: A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
The following are consumer-reported complaints filed with NHTSA. These are unverified allegations and are not proof that any defect exists.
Driving to work yesterday with the heated steering wheel turned and thought I got shocked so I turned the steering wheel heater off immediately. This morning I turned the steering wheel heater on while driving and burnt one of my finger tips on the steering wheel at approx the 9 O'clock position. Before I could hit the button to turn the steering wheel heater back off a small puff of smoke came from the exact spot on the wheel where my finger was burned earlier. I removed the fuse for the steering wheel heater so it could not come back on.
NHTSA #11735313
In april of 2024 the MGU on the etourqe system needed replacement. The vehicle went into the shop on April 26 2024 and was released to me on may 16 2024. On march 18 2026 the same vehicle was taken to the shop for the same issue. Today is april 8 2026 and the vehicle is still at the dealer with no time frame of repair. No loaner vehicles for me either time, backordered parts all the while I am forced to pay for a rental vehicle. How can there be a known issue but no resources to handle the demand for parts.
NHTSA #11729964
When vehicle is subject to hot climates, the media hub will cease to work removing access to phone navigation programs. This can happen mid-drive and cause un-needed distraction. This issue has been ongoing and has been reported to the dealership. The media hub has been replaced also, but the issue continues to happen.
NHTSA #11722021
While entering highway- at highway speeds- truck completely lost power luckily we were able to get the burm. Only hazards worked. Truck was not able to be locked or restarted or anything. Truck was towed to dealer and diagnosis is Radio Frequency Hub.
NHTSA #11720572
While driving, the engine light turned on and the battery light. Truck started shaking and shut off. Lost complete power. Was right next to my driveway thankfully. Very unsafe situation as I have my wife, [XXX] and [XXX]. Had it towed via my insurance progressive. Mechanic confirmed it was the alternator which is a common problem for the etorque alternator ram rebel 2020. Order is back ordered by over 5,000 customers with no eta of getting the part. Very unsafe situation and now unfixable at this time. There should be accountability with Ram. No recalls have been issued, guidance, or reimbursement via Ram. Help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11715448
While driving my Ram Rebel 2020, the eTorque alternator failed, causing the vehicle to lose electrical power and forcing me to be towed. This posed a serious safety risk, including potential loss of power assist for steering and braking. The issue was addressed only by purchasing a replacement eTorque alternator part through eBay at approximately four times the normal price, because Ram is currently not producing the part. Ram Certified Dealer could not help. Stellantis / Ram customer service has been unhelpful and refused to provide a goodwill reimbursement or solution. I believe this represents a safety defect, as sudden alternator failure can cause stalling and reduce essential safety functions while driving. I am reporting this so that NHTSA can investigate the reliability of the eTorque alternator system and prevent future incidents.
NHTSA #11727324
My 2020 Ram 1500 Laramie was parked in my garage. I started it to let it warm up before driving. The garage started filling with smoke and the smell of fire. I backed the truck out of the garage and noticed flames on my backup camera. The 7 way plug was on fire. I quickly shut the truck off as soon as I got it out of the garage. I put water on the fire to get it out before it took over the back end of the truck. I had drove the truck the day before and filled it up with gas so my life and my son's life was as risk knowing there is a electrical issue. It also was parked in our garage when it started smoking and it could of burnt the whole garage and house down if I didn't get it out of there as fast as I did and noticed it burning. I had contacted 3 dealer ships and they all said sorry we can't help you. I decided to contact Ram directly to file a claim. Ram told me specifically not to take it to any dealer and they would look into it. 3 weeks later they sent out an investigator to my house. They took pictures of the truck and the damage. They plugged in a code reader and it didn't throw any codes. I asked the guy for the report and he said he couldn't give me one. I have since heard back from Stellantis and their email said things like this happen and they have declined any further assistance associated with this fire. They than said to contact the insurance. A fire is a safety issue and there is major concerns of safety. I don't feel safe when they said it was safe to drive after they did the investigation. I took it to a dealer ship to have it repaired and it started to smoke twice driving it to the dealership.
NHTSA #11719736
The contact owns a 2020 Ram 1500. The contact stated that while driving and attempting to stop, the brakes failed to operate as needed. Additionally, while hauling a trailer downhill, the trailer brakes became inoperable, and only the brakes on the vehicle were working as designed. The warning light "Trailer Brakes Disconnected" was displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed but no failure was found. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000.
NHTSA #11725661
I own a 2020 Ram 1500 with approximately 61,000 miles. I started noticing a clicking/grinding around the motor area at around 59,000 miles. I brought the truck to a local mechanic, who diagnosed it as a possible alternator issue. He suggested bringing it to RAM service because it may be covered under warranty. I followed up by bringing it to RAM to diagnose the issue. After multiple visits, they could not pinpoint the issue, however recommended replacing the belts and adjusters. Over the course of the next month, the clicking/grinding got louder. I made another appointment with RAM, and while I was on my way over there the truck had catastrophic failure and seized all operations. Thankfully I wasn't going more then 20MPH or else something really bad could have happened. At that time, the truck was reading code U0594, which translates to "Invalid Data Received From Hybrid/EV Powertrain Control Module". I had to get the truck towed to RAM, where they have now had it for about one month. Originally they had said that I would need to buy a new alternator and associated belts/adjustors and battery because i was beyond any standard warranties on the truck, with estimates over what the vehicle is worth, however some personal research found that there is a federal emissions warranty that covers an issue like this. I was fortunate enough to get a loaner car from the dealer two weeks after my truck seized up. I have read online that this is becoming a more common issue with these trucks and feel the manufacturer should raise a warning to their consumers. Had I been on the highway when this happened, who knows where I could be.
NHTSA #11713185
This is a 2020 Ram 1500 3.6L Big Horn. Blinker is constantly on for right turn when blinker arm is in neutral position. The only way to turn it off is to put the blinker arm down as if you are signaling a left turn. As such, I have no left turn signal. This could be dangerous for changing lanes especially on the highway. I have not brought this to a dealer yet and no one has looked at it yet except me. There was/is no warning signal. I have seen recall A2B/NHTSA 24E-082 which identifies two part numbers and also states that similar parts (SCCM) may be affected. I think I have a defective SCCM but there is no recall on my vehicle.
NHTSA #11704144
The alternator failed on my vehicle leaving the vehicle without any power in the middle of the interstate roadway having to manually pushed to the side of a very busy highway then towed to a repair shop afterwards. Simply put, my truck just killed in the middle of a interstate very shortly after having a low battery light come on. Speaking with the repair people at the Ram dealership there is no way to repair the alternator and they currently have over 5,000 of these on backorder from them going out in other vehicles with the same alternator. Warning lamps came on the dashboard but only about 30 minutes before the vehicle lost power and was unable to move.
NHTSA #11702983
The vehicle had 2 leaks; 1 at the rear cabin window and 1 at the rear brake light. Both of these areas are part of a TSB/class action lawsuit. Water was getting in and caused the module to go bad. The module not working in turn caused the battery to die and because of all the failed attempts and overloading the starter, the starter ended up going out after they started fixing the module.
NHTSA #11701642
The contact owns a 2020 Ram 1500. The contact stated while driving at 20 MPH, the message "Alternator Fault Detected" was displayed. The vehicle lost motive power and came to a complete stop in the middle of the roadway, where the vehicle was unable to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.
NHTSA #11691610
The Engine Generator Kit - Mopar part# (68623194AB) failed which drained the battery and when I stopped at a red light it put me in park and I couldn’t get into gear to move the truck, a tractor trailer almost hit me while sitting in the roadway. If I order this part which is on back order for over a month I will be the 4,601 person this has happened to. I feel this is a recall safety concern. Thank you.
NHTSA #11685752
My control knob is not responding to my truck and I cannot open doors or turn it on and it’s asking me for anti theft code all of a sudden. I took it to the dealer and they say alote of trucks are having the same problem. They say It could be the module reader. Now my truck is not reacting to nothing at all.
NHTSA #11676591
Parts number 68623194AB, generator kit for alternator. This part went out on my Ram, Ram is backed up for months on this part. There are more than 10,000 vehicles with this problem. Im also being told that the product is not being produced at the moment, which puts my vehicle out of commission until the part arrives.
NHTSA #11670355
There was a griding under the hood and may lights went out. The dealer said my ETORQUE/alternator needed to be replace. That was done approximately 4/10/25 under an extended MO PAR warranty. Since getting the truck back, it has stalled on me 3 separate times, all at red lights. Twice when the 'auto stop' was engaged and then the car lurched forward after the stall had occurred for about 2 seconds, the third time the 'auto stop' was off, and the stall occurred for about 4 seconds, the car rolled backwards even though it was in drive and then it lurched forward and went. Dealership can't replicate the issue so they are telling me can't fix anything. I am very worried that the car will stall on me at another light or on the highway and something very terrible will happen.
NHTSA #11657993
Suddenly engine light, tps and shifter turned on , I restarted the vehicle and disappeared but later my truck did not start and it is dead
NHTSA #11654352
MGU failure leading to car battery being completely drained and unable to run until replaced. Started with bearing noise coming from MGU alternator. Then check engine light came on. Before long a low voltage alarm appeared and was able to safely pull over before truck died. Truck is now unable to be driven until replacement of MGU. Dealer has been unable to source part for over a month and could be at least another month before part is ready to come in. Issue appears to be pretty common on 5.7 L Hemi E-torque Ram 1500's as was told part on back order at this time for over 3,000 other customers
NHTSA #11655884
Motor Generator Unit is making a whining noise, confirmed by the dealership that it's a bearing within the unit going bad. Per the dealer the MGU is on national indefinite backorder and from my research have been since at least January. If the MGU goes bad it shuts the vehicle down. Can be very dangerous if driving on a busy interstate or highway to suddenly lose power or possibly strand you on a road in bad weather. The backorder for this item seems to be a reoccuring issue.
NHTSA #11648036
The Emission Device 'Active Grill Shutters' have failed for a 2nd time, with a MIL on my perfectly maintained, once at 38K, then again on 9/10/25 @45K mile truck. A Google search leads to likely 100's of other Ram 1500 Owners reporting the same issue and resultant MIL. The prominent cause of the issue appears to be the Electrical Connector. Some reports indicate seriously melted wires, and I assume a fire risk if not corrected. The dealer says it's a $525 repair. Please help me and 100's of others with this serious issue. Also I noticed a Similar Recall Action on Nissan for Active Shutters.
NHTSA #11687083
My MGU (special name for alternator on Ram E-Torque) went bad. Starts out as grinding noise (no check engine light yet) then shortly after - total failure. Mine has total MGU failure with check engine light on and voltage warning lights to. I have a an appointment on Feb 12 2025 to replace it. They said it’s going to take about 45-90 days for a replacement part. When failure of this part happens the bearings go first, with a possibility of fire risk, in my opinion. Metal grinding on metal creates friction then fire-in my opinion. I researched and talked to some parts managers at ram dealerships. The MGU is a joke. Everyone of them will fail prematurely. Look into this please. There are 5000 MGU units supposedly being produced and shipped out across the country. Those are being shipped out very slowly when available. Nothing fast about these replacements. And lastly, apparently Ram has decided to not make the etorque available on the V8 engines anymore. Only the V6 engines have them.
NHTSA #11641218
TIMELINE: 3/2/26: Check engine light and remote start error appeared; no immediate symptoms, planned to have it inspected later. 3/3/26: Truck failed to start after work, leaving me stranded. 3/4/26: Checked for obvious issues (battery, fuses); none found. 3/5/26: Diagnosed and replaced a failed starter; truck started and drove normally. 3/6/26: Vehicle operated normally all day with multiple successful starts. 3/7/26: Truck would not start again. 3/23/26: Vehicle towed to local RAM dealership for inspection. 3/30/26: Dealership determined engine is completely seized and requires replacement. My complaint is that the engine seized abruptly with no warning signs of impending failure. This posed a serious safety risk, as it could have occurred on the highway and caused an accident, injury, or death. The vehicle has approximately 106,000 miles, and all oil changes were performed properly and on schedule. The dealership has refused to inspect the engine to determine the cause unless I pay for their services, and RAM corporate has stated they have no one available to evaluate the issue. This may be due to a defective part that could endanger others and should be investigated to help prevent future incidents. Also during the process of calling RAM corporate, they informed me I had a opem recall for a power train control module, which I had never received any notice of.
NHTSA #11733103
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle was riding very rough and unexpectedly idled with the check engine warning light illuminated. The contact also stated that while driving at an undisclosed speed, there was an engine misfire, and the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed and determined that the camshaft had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 64,462.
NHTSA #11718756
Engine went out before life of loan was up. Truck has always been serviced at dealer it was purchased from and has 140k highway miles on it. No warning or indicator lights prior to valve breaking and engine going out. Was in for oil change a month prior.
NHTSA #11721484
This engine has failed by the head gaskets, literally all 4, cracking/breaking. This caused coolant to leak into the engine, mix with the oil, depleating the coolant, thereby causing the truck to overheat and break down. With repairs this continues to happen. 3 times to be exact! This cannot be normal for this engine especially when this happened with less than 90K miles on the engine.
NHTSA #11712101
The generator bearings are making a wining noise. It was confirmed by an experienced independent mechanic that the E-torque generator needs replacement. The dealer said the generator is not in stock. Further research showed the part is on back order for months, with thousands of others waiting and in the same boat of no parts available.
NHTSA #11713261
Smoke leaks into cabin when heat is on. Possibly coolant/heating core. I saw many complaints for the same issue on the internet and figured i would make an official complaint
NHTSA #11703076
I leased this vehicle, brand new. I bought out the lease just over a year ago. The truck has under 113,000 miles. I drove the vehicle to New York for a trip. The motor started, knocking, ticking real bad so I pulled into the shop (Monroe) they looked at the engine and said it's blown. They was no waring/check engine light never came on. Gauges were fine (digital). It cost me 16 grand to put a new motor in and dodge will not cover it. The mechanic also stated, he sees these engine blown (V6) all the time in my RAM and in the Durango's.
NHTSA #11696364
The e-Torque motor generator unit is failing, rendering the truck unsafe to drive. Catastrophic failure of this unit while in operation would likely cause loss of control. Signs of failure primarily have been increasing noise in the unit common to bearing failure. The component was inspected by an independent service center and confirmed to need immediate replacement. The part is currently unavailable from any source, and the manufacturer reports a back order with no known date of availability.
NHTSA #11698750
My 2020 Ram 1500 equipped with the 5.7L HEMI eTorque system has experienced repeated failures of the charging system due to the belt starter generator (BSG) / 48-volt hybrid system. The vehicle has shut off unexpectedly while driving in traffic, resulting in sudden loss of engine power and loss of power steering assist. This created a dangerous situation where I had limited ability to control the vehicle and had to coast to the side of the road. The truck has also stalled at low speeds and intersections, requiring a restart while in traffic. When the failure occurs, warning messages related to the charging system or hybrid system may appear, and the vehicle becomes difficult to maneuver due to loss of steering assist. The underlying cause has been identified as failure of the eTorque belt starter generator (BSG) and/or associated 48-volt system components. The vehicle’s 12-volt battery is no longer properly charged, leading to repeated dead battery conditions. I am currently forced to recharge the battery daily to keep the vehicle operational. Replacement parts for this system (Mopar part number 68623194AC or superseding versions) are on national backorder with no estimated availability. My vehicle has been affected for approximately five months, leaving it unreliable and unsafe to operate. This defect creates a serious safety hazard because the vehicle can lose propulsion and steering assist without warning while in motion, increasing the risk of a crash. I am reporting this issue so that NHTSA can investigate potential safety defects in the eTorque hybrid system used in Ram 1500 vehicles.
NHTSA #11719217
The contact's mother owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the vehicle, and the on/off switch and battery low level warning lights were illuminated. The contact drove the vehicle to a nearby parking lot. The contact stated the engine seized while driving at 5 MPH. The contact stated that the failure was due to a failed motor generator unit. The vehicle was towed to the dealer, where it was diagnosed with a failed motor generator unit. The contact was informed that the motor generator unit needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failur,e and a case was filed. The failure mileage was approximately 95,000.
NHTSA #11679030
Failure of the Motor Generator Unit (MGU). This part is available for inspection and review. The failure of this component can result in complete immobilization of the vehicle which poses a significant safety risk for users and pedestrians alike. The problem has been a wide-spread issue for the Ram 1500 series. This issue was acknowledged by Ram and Stelantis. Ram has reviewed my MGU and confirmed that the component is faulty. The only warning was a whining noise and then the vehicle became completely incapacitated.
NHTSA #11678895
I own a 2020 RAM 1500 Big Horn 4WD with the 5.7L HEMI eTorque system. The vehicle began making a whining noise while running. A certified diagnosis confirmed the failure of the engine generator unit, part number 68623194AB, which is required to keep the eTorque system functional. This part has been on nationwide backorder for an extended period with no estimated time of arrival from Mopar or the dealership. The vehicle is currently undriveable and unsafe, and I have not been given a timeline or support for alternative transportation. The unavailability of this critical hybrid powertrain component has made my vehicle unusable for weeks, and I’ve seen numerous reports from other RAM owners experiencing the same issue with no resolution. There is a serious risk to safety and reliability if this continues to be ignored. I am requesting that NHTSA investigate this widespread part shortage and potential manufacturer defect. There should be a recall or mandated parts response for affected vehicles if the manufacturer cannot supply replacement components for a core electrical system.
NHTSA #11677776
Exhaust manifold is ticking after only hitting 47k miles. Of course the warranty has been out for a month now. The dealership won’t cover it quoting me $3,200 to replace both of them.
NHTSA #11660296
Due to the recall Z96/NHTSA 22V-767 my fuel pump failed in 2023, causing my check engine light to come on due to a fuel injector warning. The dealership replaced the fuel pump, but nothing else was replaced or checked. In April 2025, my check engine light came back on for a #4 Glow Plug issue. The truck at this point had 56k miles on it, and was out of warranty. I took it to a local mechanic, who found the glow plug had shrapnel on it, causing it to fail. He believes it is due to the high pressure fuel pump failure the previous year, releasing debris into the fuel system. This is a safety issue due to the loss of engine power, and if multiple cylinders are affected could cause the vehicle to go limp.
NHTSA #11657043
Cracked exhaust manifold. I know of three people, besides myself, with the 2020 Ram with 5.7 literally Hemi that have had cracked exhaust manifold. Mopar has a technical service bulletin, but the cost to repair is on me.
NHTSA #11668065
Smoke, burning smell entering cabin area while driving and using heater. Look up issue, found many people had the same problem involving heater core leaking/failing early.
NHTSA #11648475
The Alternator Generator (MGU) failed and I was driving on the road when it happened causing the electronics to start going dark one after the other then dark screen and lost power steering. Thank God I was close to the side of the road and rolled out of traffic's way. The truck was towed to the mechanic who confirmed it is the MGU. The problem is that this part is on back order with no ETA. So I have a 2020 RAM Laramie with 39,000 miles only sitting in the shop. If this happened on the highway, an accident would have been guaranteed. I was simply lucky.
NHTSA #11652537
MGU bearing failing, and no stock available, they suspect it may be months before the part is available
NHTSA #11642678
The etorque generator stopped working, I can’t find the part in any dealership since it’s back ordered with no release date on more than 10,000 parts according to all the dealerships
NHTSA #11698019
After hearing a grinding noise coming from the engine, I took the vehicle (2020 RAM 1500 w/5.7L eTorque) to the dealer. It's been waiting for a replacement MGU (Motor Generator Unit) for over 3 weeks but I'm told it might take months to get a replacement part. Fortunately, I discovered this before having a breakdown on a busy highway or up in the mountains. Had that occured, I most certainly would have lost the ability to steer the truck and braking would have been diminished. I'm hoping this manufacturing defect is elevated to safety recall status in the hope of preventing future loss of life.
NHTSA #11700857
While driving 55mph my vehicle suddenly lost power, causing traffic behind me to blow their horn, then pass me. Thank god the people behind me didnt crash into me. I drove straight to Mechanics. This happened in mid October 2025. I was told its the e torque generator that needed replaced. My mechanic has ordered it several times just for it to refund him due to being out of stock. I have been in contact with ram over this issue since October. One supervisor even said my part was being expedited to mechanic, just to be told by my mechanic no one has reached out to them. This is now February 2026 and I still have no eta on part. Supervisors are not taking my calls nor returning them. Ram needs held responsible. I am still making monthly payments on a vehicle that I can not drive. It almost seems like a fraud situation with over 3,000 people waiting on a single part with no etas.
NHTSA #11720301
The tensioner pulley seized up causing the serpentine belt to break and taking the MGU E Torque Alternator out. We have learned that there are no MGU parts available and we are one of 4000 waiting with no ETA available. You can’t buy a used one as they can not be reprogrammed to a different truck.
NHTSA #11692594
2020 RAM 1500 with a bad MGU (Motor-Generator Unit). Dealer says they have 2 trucks already waiting on the same part since January. There is a massive backlog and Chrysler is not offering anything on when this will be available. It's on an "engineering hold". It will eventually fail in these trucks and render them inoperable. Waiting 8-9 months for a part should never be an option in any scenario. This is also covered under the Federal Emissions Warranty.
NHTSA #11681800
Generator/altenator. MGU system. Vehicle was hard to crank at store. After it cranked it seemed fine until I went to pull into traffic. Then it completely died In the middle of the road where I was nearly t boned by a garbage truck. All power was gone. No lights, no radio not a thing worked. After 10 minutes waiting in my wife, it cranked. I was driving home and it started smelling something burning like rubber in the cab. Apparently it was the battery in the back seat over heating. It never crunk again and is now in the shop after being towed. MGU failure and burnt batteries. On back order for months is what I am hearing.
NHTSA #11681815
I purchased a brand new 2020 Ram 1500 with 5.7-liter hemi ETORQUE engine in 2020. The vehicle had been making a squealing noise since before 40k miles. Dealership was unable to identify issue on numerous occasions. On 4/8/2024, with vehicle mileage at 74k miles, the noise worsened to a point where the vehicle was not drivable. They identified the "Alternator" (MGU) to the etorque needed to be replaced. The part was on back order and did not arrive until 6/24/2025. At which the dealership replaced the part and expedited the return of the vehicle without proper assurance that the replaced part, fixed the vehicles problem. Less than 375 miles later, a system battery saver came up on the dash. Turning off all electronics in the vehicle including but not limited to A/C and radio. Temps were more than 100 at this time. Within less than 550 miles, the vehicle lost all power and shut off while in the middle of an interstate. I lost my power steering and luckily was able to move onto a narrow shoulder but was left in a very dangerous situation with my family on the side of a high-speed interstate, awaiting a tow truck for hours, without rear end protection. There were a lot of close calls and no urgency from RamCare Stellantis. I was told that the vehicle can only be seen by a certified ram technician. The only certified Ram Dealership that was willing to help was more than 30 minutes away, where the vehicle still sits today. Now the vehicle has been at a dealership since that break down on 7/3/2025. Awaiting another back ordered part, with no estimated eta. This time it is awaiting a 48V Power Pack, related to 8yr/80k mile warranty. I am having to pay out of pocket for a rental, while still paying on a car loan and insurance on a vehicle I have not been able to use since April. Customer service has been horrific handling my case. Leaving myself with no certainty that I will ever see my vehicle again or if the long awaited back ordered part will in fact fix the issue.
NHTSA #11689429
Sitting in traffic, truck started overheating. Gauge was jumping all over. Truck had to be turned off
NHTSA #11661990
The contact owns a 2020 Ram 1500. The contact stated that while driving 25 MPH, the vehicle shut off; however, the vehicle kept running for several more feet. The contact attempted to bring the vehicle to a stop. There were no warning lights illuminated. The vehicle was towed to the residence. While the vehicle was at the residence and turned off, the alarm sounded. The vehicle was then towed to a dealer, but it was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000. The VIN was not available.
NHTSA #11654500
Around 86,000 miles, a metallic like noise that one would associate with a worn bearing began within what i determine to be the E-torque MGU. Subtle at first, but you could tell something wasn't the same with the sounds you hear within the engine. Between then and my current 88,800 miles, the metallic sounds has gotten more aggressive, which is logical to assume that might happen if a bearing part is wearing down. Just today, 3/21/2025, an uncomfortable rattle sound and visible vibration of the MGU unit appeared suddenly, making me uncomfortable to drive the vehicle any further without immediate repair for fear of risking un-necessary damage to other critical engine componenets.
NHTSA #11649672
I WAS DRIVING AND STARTED HEARING A NOISE, COME TO FIND OUT IT IS THE MGU. I HAVE HEARD THIS IS A RAISING PROBLEM FOR A LOT OF PEOPLE WITH THIS VEHICLE.
NHTSA #11646999
Tailgate keeps falling open after I have ensured it was closed. There is an active recall for other rams of this year, but mine isnt listed.
NHTSA #11734111
I reported last year that my dash board has been coming off dut to the heat. Told me I had to repair myself. It's already to the pint where the whole thing is almost completely off
NHTSA #11730055
I opened my passenger side front door. The running board deployed. When the running board contacted my shin it automatically retracted. However, my dog got his paw caught between the running board and the truck frame. The running board did not sense the obstruction. I had to hold my dog down to close the door and open it again to deploy the running board. My dog bit me in the process because he was scared.
Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11699732
Bolts in the 2nd flange on the exhaust before the muffler break due to manufacture issue. Causes an exhaust leak and an issue with the vehicle power.
NHTSA #11699785
Exhaust manifold bolt broken causing exhaust gasses to leak in engine bay. Due to location of exhaust leak, it pulls exhaust gases into cab.
NHTSA #11692844
On multiple occasions while making a slow turn. My vehicle would shut off put itself in park and set the emergency brake. My truck does have the etorque and I see this is a known issue with etorques. I it happened a few times and I thought it was just a fluke but after my last incident I did some research and found out it is an issue.
NHTSA #11677936
Faulty check valve and EVAP canister/vent While fueling the vehicle, the automatic shut-off closes and will not allow it to fill the tank. This causes fuel to spill out due to backing up in the fill hose. It takes approximately 15-20 minutes to fill the vehicle because the fuel backs up, the pump clicks off prematurely, and it will not allow the fuel to flow consistently to complete fueling. When the gas spills out, it splashes on the person filling the tank, on the outside of the vehicle, and on the ground. This is a dangerous safety issue. The vehicles has not been inspected by a dealer or mechanic yet. There were no warning messages or symptoms. The vehicle has 65,000 miles. The vehicle is available for inspection. I understand that this is a common issue for this vehicle and should be recalled.
NHTSA #11718370
Software issue with 12' display unit. The issues began occurring over the past several months. Sirius XM radio frequently searching for signal lasting for hours, and nothing else would play, not the radio nor the Pandora app with UCONNECT. The backup camera displayed on the screen when in D. Then, on 6/10/2025, the backup camera stopped working altogether. When shifted into R, 12' display shows a blue screen with "Camera System Unavailable." The camera control buttons are fixed in position. On 6/11/2025, the 12' display showed Sirius XM subscription update and left me with the Sirius preview screen even though I have a subscription. This lasted several hours. Upon, restart, Sirius shows loading again. Still no backup camera.
NHTSA #11666358
Leaking back glass, Soaked carpet, and a musty odor.
NHTSA #11642942
The gas tank does not fill properly and leads to spilled gas while filling the tank. There is a technical bulletin (looks like 14-001-22) that tells mechanics how to fix the issue. I brought my truck to a mechanic who was able to replicate this issue and did confirm with a neighboring Chrysler dealership that they would not help cover the cost of the repair. The mechanic's notes mention that the TSB requires the fuel tank to be replaced entirely. There were no indications that this was an issue prior to it happening 5 weeks into me owning the vehicle.
NHTSA #11731201
Entered vehicle and notice strong smell of gasoline, driving my young kids to daycare and preschool they complained of the smell and we had to lower windows. Upon dropping them off, went to mechanic who confirmed it was a fuel system issue, fixed a valve. Following few days the truck has issues starting and is stalling and jerking at lights. I return to the mechanic who advises it is the same issue and relates to the fuel pump system failing and they have ordered the part that is on a 45 day backlog. Problem persists and make my trucks unsafe to drive and I am unable to drive it. I have spoken with RAM who advised my truck model is not included in the recall AND is freshly out of warranty. This is extremely frustrating I have to spend thousands to replace this and am unable to drive my truck for approximately 2 months IF the part arrives on time.
NHTSA #11702236
Having problems when fueling up my 2020 Ram Limited. When trying to refuel truck at the gas pump it continuously shut off. Not sure if it's a filter problem or what
NHTSA #11696242
When fueling, gas pump kicks off due to pressure build up inside of tank/filler neck. Gas has spilled out on vehicle from filler neck when this has happened. Have to constantly hold gas nozzle in a very slow trickle to be able to fuel truck. Sensor is not serviceable due to being inside gas tank. Has been an ongoing issue since first starting with no remedy from dealerships.
NHTSA #11710689
The high-pressure fuel pump (HPFP) in the vehicle’s diesel fuel system failed. This component is subject to NHTSA Safety Recall 22V-767 (FCA Recall Z96). The HPFP has failed more than once, including after recall replacement, and the vehicle is currently in dealer custody, making the component available for inspection upon request. The HPFP failure caused the vehicle to stall and become inoperable, resulting in an unexpected loss of motive power. This created a safety risk by leaving the vehicle disabled and unable to be safely driven. The recall itself identifies HPFP failure as a condition that can lead to engine stall without warning, increasing the risk of a crash. The repeat failure after recall repair further increased safety risk. The failure was confirmed by an authorized Ram dealership (Gene’s CDJR of Fairbanks). The dealer documented HPFP failure and fuel system contamination, performed the recall repair, and later confirmed repeat fuel system issues. Most recently, the replacement HPFP failed again during an extended test drive performed by the dealer, confirming recurrence of the defect. The vehicle has been repeatedly inspected by an authorized Ram dealership, including: Recall repair inspection and replacement of the HPFP and related fuel system components, Multiple follow-up inspections after continued symptoms, Diagnostic inspections following check-engine lights, noise, fumes, and loss of drivability. No police or insurance inspections were performed, as this was a mechanical failure handled directly by the dealer under a safety recall. There was no warning prior to the HPFP going out the first time.
NHTSA #11715431
Can't refuel due to what appears to be a stuck rollover valve in the fuel filler neck. Splashes fuel on the ground at the gas pump. This is a major known issue on 5th generation Ram trucks, just give it an online search, or YouTube, and you'll see that this is a common issue. Some people are breaking off the rollover valve, letting it fall into their tank, while others are disconnecting lines to their Evap systems. This issue needs to be addressed by Ram.
NHTSA #11721353
While trying to fuel vehicle, it will not take fuel , fueling sprays gasoline out of the fueling tube ,
NHTSA #11647810
Every winter, since 2020 when I fill my gas tank with gas, the nozzle stops every time I squeeze the gas pump at the gas station. My tank will only take a couple gallons before the nozzle stops. I spend upwards of an hour at the gas station to just fill up my tank half way. Stellantis makes faulty gas tanks and has been for years. This faulty gas tanks forces customers to take their car into the shop and "forces" customers to purchase new gas tanks and fuel pumps. The gas tanks are faulty, they can cause harm due to faulty vent release. Multiple lawsuits have been filed in the past due to this issue, but Stellantis refused to recall and/or reimburse customers for this.
NHTSA #11643581
Tailgate not operational as one of the 5 latch assemblies doesn't know if rear doors are open or closed. If truck has a bed cover it would be impossible to get rear doors open as access would be impossible without destroying the bed cover. I've owned a 2021 & 2020 with this problem covering many production years besides mine. Driving down the road the OPEN SWING GATE indicator starts flashing & buzzing constantly RAM needs to step up & accept responsibility for this design flaw.
NHTSA #11729948
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure); however, the VIN was not under recall. The approximate failure mileage was 58,500.
NHTSA #11727210
The contact owns a 2020 Ram 1500. When the vehicle was purchased, the contact was informed that the vehicle was repaired under NHTSA Campaign Number: 22V904000 (STRUCTURE); however, the failure persisted. The contact stated that the tailgate failed to release as intended. The tailgate failed to open. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA #11720441
Tailgate gets stuck and will not open.
NHTSA #11740467
My electronic tailgate latches failed while I was driving down the road, I was towing a trailer, the tailgate got pinned between the tongue of the trailer and the jack, below I will provide pictures of both my damaged tailgate and trailer, i know there was a recall on this problem, that problem has already been addressed prior to this incident by the dealer, I believe this is a very unsafe problem to have as it can cause harm to others on the road.
NHTSA #11698616
The contact owns a 2020 Ram 1500. The contact stated that the dashboard lamination had started peeling and was delaminating. Additionally, there was bubbling on the driver's side and the passenger's side of the dashboard. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
NHTSA #11731475
The Back Window By Factory Default. The model with One Big back window with mini Slide window in middle.Its been Verified By Authorized Mechanic and Autobody Shop.Have Documents but need Mopar or NHTSA help to fix this Safety issue.I now have water seeping into Cab.Ruining my Interior.Please help me
NHTSA #11652991
The contact owns a 2020 Ram 1500. The contact stated that the driver's side sun visor was fractured, causing the sun visor to fell and obstruct the contact's view while driving. The contact stated that the driver's side sun visor had previously been replaced three times, and the passenger's side sun visor had been replaced four times; however, the failure persisted. The vehicle was taken to the dealer, who determined that the driver's side sun visor needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.
NHTSA #11653183
I had just started my vehicle and drove about 3 blocks and was running 40 miles per hour when the truck sounded like it was revving up and it went into neutral and slowed down. I was able to pull to the side of the road and put the truck into park. I put it back into drive and drove back home. It was scary because I had small children with me and it happened at an intersection.
NHTSA #11712165
At 60mph the vehie suddenly did a 180 and went backwards down the road. Fortunately it was a straight stretch and no oncoming traffic. Rear axle sized up, drive shaft shrown, and rear shaft froze resulting in equivalent of rear brakes onky thus the 180. Rear axle lost all lubrication and this is very similar to existing safety recall on other Ram models but not this one.
NHTSA #11744184
Vehicle Info •2020 Ram 1500 •Approximately 70,000 miles •eTorque system ________________________________________ Complaint: I am reporting a failure of the eTorque system in my 2020 Ram 1500 that has rendered the vehicle inoperable for an extended period of time. The vehicle experienced an eTorque system failure and has been out of service since December 23, 2025. The vehicle is covered under the 100,000-mile powertrain warranty. After a prolonged delay in obtaining replacement parts, a replacement component was installed; however, the replacement part was defective, leaving the vehicle in the same inoperable condition and restarting the repair process. As a result, the vehicle has been out of service for over three months. The failure of a drivetrain-related system, combined with the installation of a defective replacement part, raises concerns regarding reliability and potential safety risks. A sudden loss of system function while the vehicle is in operation could present a safety hazard. The extended delay in repair, along with the defective replacement component, raises concern that this may not be an isolated incident but could indicate a broader component or system reliability issue. I am submitting this complaint to ensure this issue is documented and evaluated for potential wider impact.
NHTSA #11727055
Please see attachment:
NHTSA #11697562
Automatikgetriebe Schalthebel auf " P " verriegelt. Schalthebel kann man nicht aus der Parkposition lösen. Seit 16,08,2025 steht Auto in der Werkstatt.
NHTSA #11688795
The motor generator has effected the ess (engine start stop) system and at a stop it does not restart the vehicle when you let off the brake. It startes and then jumps forward creating a safety hazard if there is a vehicle in front of you or a pedestrian in the crosswalk. This is a concern that seems to happen with this system frequently through web searches that I have seen. My truck is at a dealer now to diagnose the problem with the system.
NHTSA #11653509
The contact owns a 2020 Ram 1500. The contact stated while driving with the cruise control feature enabled at 70 MPH, the contact noticed a loud banging sound. The contact noticed in the rearview mirror that large parts were flying from underneath the rear of the vehicle. The contact drove the vehicle to the shoulder of the road. The contact stated that the vehicle independently rolled backward. The contact activated the parking brake to stop the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed drive shaft and damaged rear end. The contact was informed that the driveshaft and the rear of the vehicle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 62,400.
NHTSA #11647499
Have a whirring, whining noise and at my Feb 2025 service, was told it was the e-torque assembly bearing and it was loose. Part is on back order for months since this is a common issue and will cost over $1400 for part alone. Was told not covered under warranty but believe that the dealership is wrong BUT am reading it was recalled in the 2021 RAM 1500 but I am having same issue with my 2020 and I am reading I am not alone.
NHTSA #11657087
Loss power steering while driving the vehicle, on the Highway and in a parking lot. The Turck as now at the dealer as it is nit safe to drive
NHTSA #11729453
While driving on highway service power steering warning light came on and I lost power steering nearly resulting in a crash. Vehicle towed to dealership. Electronic power steering was faulty and had to be replaced along with the entire rack and pinion gear at a cost of nearly $4k
NHTSA #11687838
The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the “Service Power Steering” warning light was illuminated. The contact stated that the vehicle stalled in the middle of a busy roadway. The contact stated that her small children were occupants of the vehicle during the failure. The contact was able to get the vehicle over to the shoulder of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced a recall with a similar failure; however, the VIN was not included. The failure mileage was approximately 109,857.
NHTSA #11672488
The contact owns a 2020 Ram 1500. The contact stated that upon starting the vehicle, the steering wheel started vibrating. The contact attempted to restart the vehicle and after the vehicle started, the “Power Steering Service” message was displayed on the instrument panel. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the steering assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,250.
NHTSA #11665405
Power steering light continually goes on and off. Took it to dealership and they said they’ve had many many new models of this Ram come in with the same problem. They quoted me for a gear rack saying it’s some kind of defect and the whole thing would need replaced (2,000$ +). I’ve looked through forums and countless drivers have reported the same issue. I’ve had this truck for just over 100,000 miles, with regular maintenance to every aspect of it. I don’t feel we should be responsible for a fault of the manufacturer. Please help!
NHTSA #11669275
The power steering froze and caused me to lose control. Almost hitting my car port. Thank goodness I wasn’t on the highway. Up to that point it operated perfectly. According to internet common problem that has caused accidents. Factory will not repair. Truck currently unmovable
NHTSA #11664185
While driving power steering warning lights come on and power steering goes out. The power steering warning lights come on and go off with loss of power steering intermittently but only after unit heats up. Loud noise such as a fan comes on prior to the steering warning lights coming on and power steering going out. Had a mechanic diagnose the issue and he said the power steering rack and pinion needed to be replaced and cost would be around $3800 Very dangerous especially when power steering goes out while turning. New OEM power steering rack & pinion ordered today 5-21-2025
NHTSA #11662396
The driver's side windshield wiper is not working because the wiper arm attachment (at the spindle) is stripped. The motor spindle rotates but the wiper does not wipe the windshield. Visibility during rain, snow or other dirt or mud being splattered on windshield during driving. No dealer interaction yet, just noticed today while out driving. No inspection by 3rd party. No warning indicators, lamps or messages.
NHTSA #11706690
In 2022, I had the dealer replace the driver's visor because it broke and was hanging down by its electrical connection. It was obstructing the drivers forward view. This repair was covered under the bumper to bumper warrantee. In 2025, the visor broke again exactly as before however, this time the repair will not be covered as a defect. Online, there are a lot of people who are having the exact same issue with their visors. I believe that this issue is a major safety issue because it distracts and blocks the drivers view and should become a recall issue
NHTSA #11698326
I have had to replace the Driver's Side sun visor on my truck twice due to failure of the bracket holding the visor in place. The most recent time this happened was this month (August 2025). While I was entering the freeway in heavy traffic the visor fell down and was flopping in my face while I was traveling at approximately 70mph. I had the sun in my face, traffic beside me and had to use my left hand to catch the visor while avoiding a collision with a truck. The problem does not seem to be isolated to the Ram line of vehicles as we had the same problem with visor failure on my wife's 2023 Jeep Wagoner (vin [XXX] ). The bracket that holds the visor in place has a "push in tab/fitting" made of inferior material that is only about 1/8" thick and needs to be redesigned. I have attached photos of the failed part. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11683585
THE REARVIEW CAMERA ON THE VEHICLE DISPLAY A BLACK SCREEN IN PLACE OF THE REARVIEW IMAGE. THIS PROBLEM HAS BEEN FIXED BY THE DEALER MULTIPLE TIMES AND AFTER A WHILE THE REARVIEW CAMERA DISPLAY A BLACK SCREEN AGAIN. THIS IS AN ISSUE WHEN BACK PARKING OR JUST GETTING OUT FROM PARKING SPOT. ITS HARD TO SEE WHAT ITS BEHIND, SPECIALLY CHILDREN WALKING BEHIND IT. PLEASE I ASK TO LOOK INTO THIS ISSUE FURTHER SINCE I CONSIDER IT CAN PREVENT ANY FUTURE ACCIDENTS.
NHTSA #11691793
The windshield wiper system is currently pumping wiper fluid but not on the windshield, instead it is somehow sending it to the passenger side of the front hood and draining directly on the ground. I took it to the dealer and was told several other vehicles came in with the exact same issue and was told it would be addressed but as of now it has not
NHTSA #11658376
Drivers side visor broke at the support point and fell down obscuring drivers' vision while driving on the highway. Required holding visor up with one hand while pulling over. This situation has reoccurred several times while waiting for an appointment at the dealer. Broken plastic shaft is the cause. Upon inspection this is an under sized plastic shaft. Other sources report this is a common problem since 2019. It is a dangerous situation having your vision blocked while in traffic. Ram says it is an out of warranty, pay for the repair issue. Vehicle has 49500 miles. New visor looks like the old one.
NHTSA #11650093
To Whom It May Concern, I am submitting this email to document a vehicle safety issue involving my 2020 Ram 1500 (5.7L eTorque). In November 2025, the vehicle experienced a failure of the eTorque motorized alternator / belt starter generator system, resulting in a loss of the electrical and charging system. As a result, the vehicle became non-drivable. The vehicle was delivered to an authorized Ram dealership on November 18, 2025, and has remained there continuously. The manufacturer (MOPAR / Stellantis) has confirmed the failure is warranty-covered, but has advised that the required part is on indefinite backorder with no firm ETA. As of the date of this email, the vehicle has been out of service for over 60 days and cannot be safely operated. This issue appears to be widely reported nationwide (I was told by Landers Dodge in Norman, OK that the part is on backorder, and that there are currently 4,678 on Back Order. They also said that they’ve had a RAM there since last Oct. 2025 (this was on 12/12/2025 at 12pm) among vehicles equipped with the eTorque system, indicating a potential systemic defect affecting vehicle operability and safety. I am submitting this email in addition to my formal NHTSA complaint to ensure the issue is fully documented. Thank you for your attention. Sincerely, [XXX] 2020 Ram 1500 VIN: [XXX] Mileage: 79K INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11711141
My 2020 Ram 1500 etorque had a major breakdown. My husband was driving down the highway in a construction zone when he lost power steering, power brakes and then the vehicle totally shut down. He had to steer it to the side of the highway, barely making it. We had the vehicle towed to the dealership who ran diagnostics on it and told us the Mechanical Generator Unit (MGU) needed to be replaced. The major issue: the MGU could not be found anywhere in the US. They wasn't able to order / backorder from anywhere. They said it could take months or longer to get the part. We couldn't go indefinitely without our truck so the dealer recommended we trade it in. That was our only option so that was what we were forced to do. We did not want another vehicle!! Ours was paid off.
NHTSA #11688543
The mgu/generator went out and left me stranded due to battery failure. I had no steering or power brakes. Everything electrical failed. Have been waiting for new mgu for 2 months.
NHTSA #11694889
I am writing to report a serious and dangerous issue with my 2020 Ram 1500. The vehicle has been randomly shutting off while I am driving, often accompanied by a strange acceleration or revving sound just before the engine dies. This has occurred multiple times without warning, creating an extremely unsafe driving situation. The issue happens at random and cannot be easily reproduced on demand, which I understand may make it difficult to diagnose. However, it is important to emphasize that this is a major safety risk that could easily result in a crash or injury.
NHTSA #11673990
RAM has a bad design on MGU's, new ones and old ones are failing, whining, causing engine spudder and no movement at times. Can't purchase one because RAM has them on "Engineering HOLD". Therefore they no they have an issue, not offer a replacement. I have been advised if they become available I'm looking at $2,000 for an alternator. That is insane.
NHTSA #11680840
My 2020 Ram 1500 5.7L e-Torque started making a noise. I then received a "Battery" indicator Light, then received an "Engine" indicator light. I was losing voltage on my battery. The truck is now at the Dealership. The alternator has failed (87k miles). No one has the part. It's been on back order since November 2024. Online research indicates that over 3000 are on back order. I can't even place an order with Mopar (Genuine Ram Parts Supplier). I'm also told that the repair will be $2300 - seems like a lot for an alternator that you can't get that can be replace in about an hour.
NHTSA #11647291
Sudden Loss of power steering after radiator fan shut off. Causing me to have to pull over and use all bodily force to turn the wheel
NHTSA #11707800
Truck was responding perfectly fine until we stop to watch a movie at the theater last night. After the movie I turn on the truck and notice my power steering was not working and everything else on my truck works fine.
NHTSA #11653411
Steering became sluggish, jerky and erratic. Started sounding like the power steering pump was struggling/straining. I put it in the shop and they claim it’s the eps and rack and pinion gone bad. It is being replaced. How unsafe is this at low or highway speed? How many other complaints are there on this same subject and part? 2019 eps was recalled. How do I find out if I have 2019 parts in my 2020. I know sometimes they are interchangeable. I look forward to hearing from you.
NHTSA #11655529
There is a high whining noise followed by a loss of power steering. There is a recall for the EPs system that stopped in 2019; however, 2020 is still using the same part. The recall should be extended to cover all vehicles manufactured using the part numbers associated with this issue. My truck is only at 50k miles, never off-roaded or abused, and maintained religiously by my personal mechanic. I was driving at 78 mph, and the steering locked up due to this issue. This created a hazardous scenario for me. The wheel released moments later, causing me to overcorrect and almost hit another car traveling on the highway in the adjacent lane. This has happened several times over the past week. I have adjusted my driving style until I can afford this VERY costly repair.
NHTSA #11652898
The radion frequency module has gone bad in my truck. I assume this is due to the rear window leak that is known on these trucks. My rear window was replaced earlier this year do to damage. However, as I search the internet this issue with the radion frequency module is greatly reported and I do not understand why FCA/Mopar have not issue a recall notice on this. Instead owners are having to come out of pocket over $1000 to repair something that everyone knows is an issue.
NHTSA #11745239
RF hub has now failed 3 times in the last 10 months. The last time they replaced the third brake like and now I am having the same issue. Dealership is telling me it’s the back window and that they will not pay for the problem to be fixed. Safety at risk by vehicle breaking down with no transportation on the side of the road. Problem has been confirmed by dealership which led to first repair. No warning prior to failure.
NHTSA #11708373
Turn signal does not shut off regardless of the position of the turn signal switch. Appears to be an issue with the SSCM. The malfunction makes safe turning/lane-changing impossible. It has been confirmed by the dealership but has not been inspected. There was no forewarning prior to the malfunction and no indication besides the malfunction itself.
NHTSA #11687981
While driving the power plant generator for my engine failed without warning, causing my truck to stop working. There has to be a major issue with the part due to the fact that there is 6000 part back order that has been in going for over 2 years. Someone is going to get seriously injured if this part isn’t recalled and corrected. Having your car shut off at highway speeds is unacceptable. Part number 68623194AC. Ram knows there is a serious issue with this etorque power generator and is not doing anything to resolve the issues, nor making parts available to correct the issue. People trucks are now worthless lawn ornaments
NHTSA #11717629
The 48V Belt Starter Generator failed on my 2020 Ram 1500 with the 5.7L eTorque system. It caused my truck to stall in the middle of a busy intersection at a red light. The battery drained fast, and I couldn’t move the truck out of the way. I was stuck in a dangerous spot cars were coming around a turn at 45–55 mph, and since my hazard lights started dying too, I had to get out in the rain and wave people away so they wouldn’t hit me. I was honestly afraid for my life. I ended up calling 911 and my insurance to get towed out of there. Before it happened, I saw a battery warning and something about the battery system. A mechanic and a dealer confirmed the issue was the 48V generator. I started calling around for the part, and every dealer I spoke with told me it’s on national backorder. One told me there were over 2,600 people already waiting for it, another said over 3,000 are on the list and no one has any idea when they’ll get them. There are a lot of people dealing with this, and it’s not just an inconvenience it’s dangerous. This part failing leaves people stranded in traffic, sometimes without power or lights. Something needs to be done. A recall would be the right thing.
NHTSA #11654207
Driving down the road, my auto start stop failure light appeared on dash, followed by a check engine light and a battery light. Tried to pull over on the side of the road when I lost all electrical components including power steering, ac, radio etc. the truck slammed itself into park abruptly and turned itself off. I was stranded on the side of the road and nearly got hit by passing cars several times as I was in a curve in the road. After further investigation it has been determined that the bearings inside of the generator (part number: 68623194AB) went out. The part needed to fix the truck is not being made by the supplier and I have been nearly 2 months and counting paying for a truck to sit and look pretty as the truck is completely unusable. One dealership told me this part was on back order for over Five thousand customers.
NHTSA #11655150
Air suspension freezes making is useless. This is dangerous and causes back injuries. Parking vehicle in warm garage thaws it but it refreezes quickly outside in use.
NHTSA #11722290
Spring of the driver side strut collapsed at 34,000 miles.
NHTSA #11657704
MY STABILITY CONTROL WARNING IS CONSTANTLY GOING ON
NHTSA #11648283
Driving and tried to pass a truck loss of power (dash lit up and no top-end) went to limp mode, Hard start upon starting and limp mode continues, code P0336 (crank sensor/reluctor wheel), on dash codes = service electric throttle control & service electronic stability control. Mileage = 110,000, Required service and maintenance completed at recommended intervals, regarding current codes cleaned all related sensors and throttle body, filters and no changes. symptoms are identical to 2019 model complaints. calling dealer regarding fuel system recall and this problem. (this is an estimated $2500 + repair by certified repair mechanic who states repair may fix for a year or less, but it is a continued issue once it starts)
NHTSA #11728436
I took my 2020 Ram 1500 EcoDiese to a Chrysler-Dodge-Ram dealership on 9/23/25 for the High Pressure Fuel Pump (HPFP) safety recall. I was told a part had to be ordered to complete the recall and gave me a rental vehicle. After a few days I contacted the dealership about my repair. They said the wrong part was ordered and the new one was in route. After about a week, I called the dealership again and I was told "the truck won't start and they were working with Stellantis to figure out why." Several more days passed, I called again, they stated that after the new pump was installed and the truck was started it "blew a rod," but they had fixed it, test drove it, and it would be ready for pick up the next day. I picked up the truck on 10/16/25 and drove less than 50 miles (first trip home from the dealership.) While traveling at highway speed on interstate 77 at night, the truck suddenly lost all engine power, a “throttle” warning message appeared, I noticed a strong odor of burnt oil, and I was only able to get from the left passing lane across to the right truck lane, only getting 2 tires on the shoulder (see pic). The truck would not start again, it just made a click-click-click sound. I jumped out of the truck as there was a truck in that lane coming toward me and ran into the woods to escape. I and the truck were nearly struck by traffic.This was a life-threatening situation. Luckily, a Courtesy Patrol saw me and blocked the lane with road flares. Eventually the truck was towed (had to be dragged on to the flatbed). At that time I noticed engine oil was splashed all over the underside of truck. It was towed to the same dealership.This catastrophic failure occurred hours after I was told it was safe to drive.This incident placed my life and the lives of other motorists at extreme risk. A recall intended to improve safety appears to have introduced a new, severe safety hazard. The truck has been at the dealership since 10/17/25 and I have not been updated since.
NHTSA #11694285
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the air bag had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,590
NHTSA #11720936
On Thursday, January 8, 2026, I was operating my vehicle when an oncoming single vehicle traveling in the opposite direction entered a curve at an excessive speed, lost control, and crossed into my lane. I attempted to steer away to avoid the collision; however, the oncoming vehicle struck my vehicle along the driver’s side. The collision caused significant damage to the driver's side and resulted in a failure of the passenger-side rear wheel/tire assembly, complete detachment of the tire from the vehicle. During the collision, none of my vehicle’s airbags deployed, despite the side-impact nature of the crash and the force of the collision. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag restraint system failed to deploy during a significant collision involving the driver. The vehicle and airbag system remain intact and are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The lack of airbag deployment during a driver-side impact increased the risk of injury to me as the vehicle operator. Airbags are designed to provide supplemental protection in collisions of this type, and the absence of deployment reduced occupant protection. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No diagnostic inspection or reproduction testing has yet been performed. Evaluation by a dealer or manufacturer representative is pending. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Police responded to the accident scene. The incident has been reported to insurance representatives. Manufacturer inspection has not yet occurred, but the vehicle remains available for review. 5. Were there any warning lamps, messages, or other symptoms prior to the failure, and when did they first appear? No warning lights, dashboard messages, or other symptoms related to the airbag
Allegedly reported: 2 injuries (as reported to NHTSA). NHTSA #11710471
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed and while the vehicle was parked, there was water leaking from the rear sliding window during inclement weather. The vehicle was taken to an independent mechanic, where it was determined that the rear sliding window needed to be repaired or replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 51,300.
NHTSA #11717890
The contact owns a 2020 RAM 1500. The contact stated that while driving at an undisclosed speed, the rear windshield inexplicably shattered. No warning lights were illuminated. The vehicle was taken to the dealer, but refused to inspect the vehicle for unknown reasons. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.
NHTSA #11654132
The drivers back seat seatbelt failed. My daughter and I were driving, and I had to stop suddenly, her car seat had been secured with the seatbelt and the seatbelt unlatched and sent her car seat flying through the cab of the truck.
NHTSA #11710723
While driving my 2020 Ram Rebel, the driver side seat belt locked up and will no longer retract. I took the vehicle into the Larry H. Miller Chrysler dodge dealership and they attempted to fix it but they were not successful. My truck only has 58,809 miles on it and they stated that it was no longer under warranty and that I would have to pay to replace it (roughly $750). Prior to the seatbelt locking, there were no indications that something was wrong. I believe not having a seatbelt that works properly puts myself or anyone else that would drive my vehicle at great risk if there was an accident.
NHTSA #11677352
I am reporting a suspected safety defect involving the Motor Generator Unit (MGU) used in the eTorque system on my Ram 1500. The vehicle experienced an MGU failure that resulted in abnormal electrical behavior, warning messages, and impaired drivability. The vehicle was inspected by an authorized Ram dealership, which confirmed the MGU has failed and requires replacement. The MGU is currently on national backorder with no estimated availability date. As a result, the vehicle is inoperable or unsafe to operate and cannot be repaired in a reasonable timeframe. Why this is a safety concern: The MGU is critical to the vehicle’s starting, charging, and powertrain functions. Failure of this component presents safety risks including loss of propulsion, potential stalling or failure to restart, electrical system instability, and vehicle immobilization in traffic or unsafe locations. The extended inability to obtain replacement MGUs significantly increases these risks. Additional information: Based on dealer communications and publicly available owner reports, similar MGU failures and extended backorders appear to affect multiple Ram 1500 eTorque vehicles, indicating this may not be an isolated incident. Dealer/manufacturer actions: The dealer confirmed the failure and ordered the replacement MGU. No repair timeline or permanent remedy has been provided. Request: I am requesting that NHTSA review this issue to determine whether MGU failures in Ram 1500 eTorque vehicles constitute a safety-related defect requiring investigation and potential recall action.
NHTSA #11713784
When slowing down for a stop the transmission will shift into neutral and a warning will pop up on display “shift to park then desired gear” this is happing on my 2020 ram and my sons 2019 ram but the dealer says there is no fix. I checked online and it looks like it’s happening a lot.
NHTSA #11640550
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The contact previously received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and had the vehicle repaired for a high-pressure fuel pump failure. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump had failed again and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.
NHTSA #11695402
I purchased a new Dodge Ram 1550 Big Horn in July of 2020. To date I have only 21,000 miles on this vehicle. In January of 2023, at the 12,555 mile mark, they had to install a new fuel delivery line and fuel tank because I was unable to fill the tank. This was due to the rollover valve molded into the top of the tank malfunctioning and sticking. 25 months and 9,000 more miles later, I am once again battling this same issue. Dodge states there is no recall on this item, yet there are thousands of online posts with people screaming "why is there no recall". This is costing us as consumers thousands of dollars in unrealistic repairs. I'm unsure if this is the correct venue to vent this, but can anyone help?
NHTSA #11646299
On [XXX] driving from Joplin MO to McQueeney Tx on [XXX] at approximately [XXX] voltage dropped to 10.3 in Waco TX. I was to get to safe area. Vehicle lost steering, low braking and dim lights. Purchase a new battery from local Wamart. Vehicle started, working good, upon entering San Marcus, Tx low voltage again 10.0 volts. Had to get off hwy and pulled into gas station. Vehicle completely dead. Has it towed McQueeney tx . Contacted dealer next day engine generator kit unavailable. Contacted Mopar, order part on 9/16/2025. Still to dated no updated from Mopar. When engine generator shut down you have no steering control and very low braking power. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11712244
ABS module needs replaced. It was recalled in all trucks except for this year model. It is currently on back order and I have been waiting for the part for almost a year! All emergency lights in the dash are on all the time and now when I am driving, the accelerator goes completely dead. It happens randomly and has happened multiple times now. The dealership has accessed this and stated that the ABS module will fix the problem. This is very dangerous and needs to be looked into. Why can’t they fix my truck?
NHTSA #11695989
There is an issue with the turn signal and apparently all models 2021-beyond have this recall. The right turn signal will not turn on at all, and the left is always on when in neutral. This issue has come and gone but it’s been the case for the last few weeks again.
NHTSA #11689381
The contact owns a 2020 Ram 1500 Promaster. The contact stated that after parking and turning the vehicle off, he left it for approximately 10 minutes. The vehicle spontaneously caught fire. The contact was alerted that his vehicle was on fire. The contact noticed that the passenger-side headlight had smoke and flames four feet high. There were no warning lights illuminated prior to the failure. The contact and a bystander extinguished the fire. There were no reported injuries. A call was made to 911 emergency services regarding the incident. The fire and police departments were on the scene. The vehicle was towed to an independent mechanic who determined the failure was due to the wire harness and headlight assembly. A claim was submitted to the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and left 7 voicemails along with emails but no response as of yet. The failure mileage was approximately 67,168.
NHTSA #11677316
While coming to a stop at an intersection, vehicle engine stalled and transmission automatically slammed itself into park, with no warning, nearly causing a collision. This issue has previously been recalled for other Ram Trucks - some were not appropriately recalled and pose a major safety risk.
NHTSA #11738937
Possible main body module, started with a false "bad tail light" notification.. then a "blind spot alert unavailable service required" then screen, ac, and most electrical controls/ actions gone ie (driver side door windows, running board, etc.)
NHTSA #11739066
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the accelerator pedal detached. The vehicle was coasted into a nearby apartment complex and the vehicle lost automotive power. The contact activated the hazard lights and was towed by AAA to an independent mechanic. The mechanic discovered that the accelerator pedal was missing a bolt and that the accelerator pedal kit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to have the vehicle repaired by the dealer. The failure mileage was approximately 80,000.
NHTSA #11730112
ABS light keeps coming on and off. The 4WD keeps going on and off and the cruise control and traction keeps working then not working. There is a recall for other year models for the ABS system that basically is exactly what’s happening with my truck. I am worried that it will go out and my truck will stop and cause and accident which almost happened today. This should be a recall alongside those other year models.
NHTSA #11728834
A crack developed in the plastic frame of the rear sliding backlite window, allowing water to enter the vehicle cabin from the rear glass area. Water intrusion has been observed on the rear seating surfaces and interior trim during rain and snow events. The condition has been reproduced multiple times during precipitation and car washes. A dealership inspected the vehicle and performed a sealant repair following manufacturer guidance; however, the water leak persists and the crack remains visible. Water entering the passenger compartment presents potential safety risks, including moisture exposure near electrical components, mold growth, and occupant health concerns. Water has entered the rear seating area where child passengers ride. No warning lights or electronic alerts appeared prior to the condition. The issue appears related to a structural failure of the rear backlite frame seal. The condition remains unresolved and may worsen over time if not properly repaired. The component is available for inspection upon request.
NHTSA #11721478
Vehicle experiences intermittent but repeatable safety-related electrical failures affecting turn signals and blind spot monitoring. The left turn signal remains engaged after canceling and does not shut off unless the opposite turn signal is activated, causing incorrect signaling to other drivers. This occurs without driver input. At the same time, the Blind Spot Monitoring system intermittently displays a “Blind Spot System Unavailable” warning and disables the safety feature while driving, increasing the risk of unsafe lane changes. Vehicle was inspected and diagnosed by an authorized Ram/Stellantis dealer. Dealer verified the concern and documented fault code B2225-00 – Steering Column Module Internal Failure, confirming the steering column control module is malfunctioning internally and not posting correct left/right turn signal inputs. Wiring, grounds, power, and CAN bus communication were inspected and ruled out. Dealer also documented fault code B285F-15 – Blind Spot Warning Light Control Circuit Short to Battery/Open, tracing the blind spot failure to a shorted passenger-side mirror harness, confirmed through load testing and a wiggle test. No aftermarket electrical modifications are present. These failures affect federally required signaling and driver-assist safety systems and occur intermittently, making them unpredictable and hazardous. Vehicle has approximately 48,877 miles and is a 2020 Ram 1500. Concern is ongoing and unresolved without replacement of safety-critical components.
NHTSA #11713339
The rear driver-side wheel detached from the axle, resulting in an immediate loss of vehicle control. As a result, the truck left the roadway. The detached wheel landedapproximately 150 feet behind the vehicle, on the opposite side of the road from where the truck ultimately stopped. Insurance has not yet completed its inspection of the vehicle; however, the crack and damage to the wheel were observed at the scene by a volunteer firefighter, the responding officer, and the tow truck operator. Additionally, an independent witness reported that the truck appeared to abruptly lift off the roadway, as though something suddenly caused it to “go flying.” Due to the sudden nature of the incident, no warning lights illuminated prior to the loss of control. All airbags deployed during the incident. The tailgate was dislodged, and the driver’s side of the truck sustained severe damage, including significant damage to the axle. The vehicle is not operable. While insurance has indicated the truck will likely be deemed a total loss, the claim has not yet been finalized. Video documentation is available showing the location of the detached wheel relative to the truck’s final resting position.
NHTSA #11713389
While I was driving my vehicle, the power steering warning came on and moments later the steering wheel locked - I could not steer my vehicle. I stopped the vehicle and it started firing all sorts of warnings. It was like all systems went haywire. Service shifter, service power steering, service electronic stability control, acc/fcw unavailable, service required, service airbag system, collision control, check engine, anti-lock breaks. The windshield wipers started without being tuned on, the engine revved up an got very loud like an airplane engine. I turned off the vehicle. When the tow truck arrived, the truck would not start so he walked away to grab the pulley and the truck started on it's own. My biggest concern is that I lost the ability to steer while I was in motion. I was informed of a VB8 recall for power steering but told my vehicle didn't qualify. This is a serious concern! It is currently with the dealership.
NHTSA #11702832
The low beam headlights and high beam headlights do not function properly. I thought that when one of the low beam lights went out that I needed a new bulb. Before I got to changing the bulb out, the other one went out while driving at night. I tried to make it home with my high beams on, but only one was working at the time. While driving, one of the low beams that I thought needed a bulb came back on. It seems as though all four headlights have a short somewhere and the lights work at random or not at all.
NHTSA #11701755
On June 26, 2025 there was heavy thunderstorms throughout our area. I was driving to my office to pick up an item and all of a sudden my dashboard lit up with numerous error messages. I turned the truck off and could not get it to start again. I had to have it towed to the dealership and they cleaned some electrical connectors and returned it to me. My wife picked it up and on the drive home the windshield wipers went off and she also had numerous error messages on the dashboard so we returned it to the dealership. They replaced some modules as they found rust and returned the truck to me. When I went to the dealership to pick it up the truck would not start. They then said there was some corrosion in the star connectors and some moisture behind the radio. They replaced parts and returned it back to me. Since then I have had the truck back and had three more electrical issues with the vehicle. The service technician does not know what the error is and is having trouble pinpointing the problem. Its an electrical issue that they can't figure out. Tomorrow I am returning my truck for the sixth time for the same issue. I do not trust the truck to drive around and have not been able to use it for over 60 days.
NHTSA #11683478
The contact owns a 2020 Ram 1500. The contact became aware of coolant fluid stains on the ground. The contact stated that while driving 40 MPH, there was an abnormal sound coming from the radiator fan. Upon inspection, the contact noticed that coolant fluid had accumulated on the fender under the radiator. The vehicle was taken to the dealer where it was diagnosed that the radiator seal had failed. The contact was advised that the radiator needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 60,000.
NHTSA #11669328
The turn signal was stuck blinking to the right even in the neutral position. The only way to make it stop was to click it into the left turn indicator. This rendered the lane blind spot inoperative.
NHTSA #11676389
Loss of stability control,power steering,anti lock brake system,air bags,speed control. Has been at Dodge Dealer multiple times with the exact reoccurring problem.
NHTSA #11663718
Replaced the RFH Hub twice in this vehicle do to water damage. 1st time under warranty, the 2nd out of pocket. Noticed the second time they replaced the Backlit light seal under an extended warranty (XL1 Warranty) where the water came in from. Both repair receipts enclosed and a picture of another vehicle they were replacing the seal while picking up my repaired vehicle. Investigation revealed, they use to fix the back siding window seal which cost $1300, but they replaced the Backlit at $25, now I'm on the hook for $1081.71 and change. $936.71, for the repair, $144.00 for the tow, the same spot it was towed from the first time it happen. Both times it had rained heavily. Filed a reimbursement case with FCA, Case#93175918, they have yet to get back to me.
NHTSA #11666153
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. In addition, the contact stated that there was an abnormal sound coming from the engine. The contact was unable to pull over to the side of the road. While the vehicle was still on the road, the contact shifted to park(P) and then back to drive(D), and the vehicle returned to normal functionality. However, the contact stated that the failure had occurred six times. The contact stated that on a separate occasion, while driving at an undisclosed speed, there was an abnormal sound coming from the engine. In addition, the contact stated that while driving at an undisclosed speed, the gear knob independently shifted gears. The contact stated that the gear knob was in drive(D) and then independently shifted to park(P). It was unknown if any warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Most recently, after reversing out of the driveway and then driving forward, the front passenger’s side mirror independently moved inwards. The failure obstructed the driver's visibility and prevented the driver from safely operating the vehicle. The contact pulled over to the side of the road and manually pulled the front passenger’s side mirror outward. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
NHTSA #11693559
Ram issued a TSB 23-098-23 REV. A for the rear window leaking. Water has soaked the inside around the air bags all down the rear seats and floor. I’m concerned the issue could have damaged my air bags and the electrical in the vehicle. Vehicle rear window has been replaced in 2023. Still leaking water in around the rear airbags.
NHTSA #11669572
This is the second time this has happened (03APR25). The first time this occurred, 20JUL25, I had to pay (Bill attached) to have the ABS Module replaced. Today several service lights came on not limited to: Service 4wd, 4wd Trans Case overheat, stabilization system, and the traction control light came on along with the 4wd High light and both the 4wd High and 4wd Low indicator lights were all flashing. When parked the emergency parking brake was automatically set. (break) I have all the documentation from the first occurrence and an additional recall notice (Attached) of which states contact the dealer, whom said that it was not their responsibility. Then I contacted Stellantis recall office, and they said they would get back with me and never have and today most all the sensor faults flashed on the display. The truck locked in 4 high up until I parked it.
NHTSA #11652458
The contact owns a 2020 Ram 1500. The contact stated while the vehicle was parked, the contact noticed a burning odor around the exterior of the vehicle. The contact performed an inspection and determined that the burning odor was coming from underneath the vehicle. The vehicle was started, and an error message was displayed, instructing the contact to take the vehicle to the dealer within the next 200 miles. The vehicle was taken to the dealer where it was diagnosed with a fractured diesel exhaust fluid (DEF) system. The contact was informed that the DEF system needed to be replaced. The vehicle was not repaired and remained at the dealer for further additional diagnostic tests. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
NHTSA #11642519
Showing the 150 most significant of 597 complaints reported to NHTSA.
If your 2020 Ram 1500 has had repeated repairs for the same problem, you may have rights under California lemon law. Tell us about it and we will review your situation at no cost and no obligation.
This page is attorney advertising and is provided for general informational purposes only. It does not constitute legal advice and is not a substitute for advice from a licensed attorney regarding your specific situation. Viewing this page or contacting Lucky Lemon Law does not create an attorney-client relationship; such a relationship is formed only by a signed written agreement.
The recalls and complaints shown here are reported to NHTSA and are consumer-reported, unverified allegations. They do not establish that any defect exists in any individual vehicle, and nothing on this page should be read as asserting that the 2020 Ram 1500 is defective. Counts reflect items filed with NHTSA and may not be current. “May qualify” statements are general and do not mean any particular vehicle or owner qualifies.
Past results do not guarantee a similar outcome. Every case is different and depends on its own facts. Lucky Lemon Law is responsible for the content of this advertisement.