2023 Hyundai Palisade: Recalls, Complaints & California Lemon Law

[XXX] old child pulled the seat belt out farther than necessary, creating slack. The seatbelt got twisted and it won't retract into the trim. We tried tugging, trying to unfold the ripple at the trim and We tried folding the belt into a triangle, pushing it back in to re-engage the pulls but it did not work. we now have no seatbelt for the 2nd row passenger side. The belt is extended and will not retract. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11736568

Safety Recall 283 - NHTSA Recall 25V607000 This recall is a huge concern, and the problem has not been fixed. It has been months. I have called the Hyundai dealership several times about this needing to be fixed. I have two children. THEY HAVE HAD THEIR SEATBELTS COME UNBUCKLED SEVERAL TIMES NOW!! If we are in any kind of accident, the faulty seatbelts could be the difference between life and death. The dealership has been great; however, they are only getting a few replacements in at a time. I now am having to look into the option of trading in my vehicle and purchasing a new one. I am only about halfway through my loan term which means I am going to be losing money. THIS NEEDS TO BE FIXED!!!!

NHTSA #11734237

Manufacturer Recall Number283 NHTSA Recall Number25V607000 I took my car to McGovern Hyundai in Arlington, MA to have the seat belt recall issue fixed. The recall was issued in September 2025. I was told that they cannot fix the issue because they do have the parts. I have children who ride in the backseat of my car everyday. It is unsafe and unacceptable for Hyundai not to have the parts to address this recall.

NHTSA #11724028

When coming to a stop at a slow speed on uneven ground, my vehicle would not brake. It vibrated and wouldn’t gain traction like the antilock breaking system activated. I had to pump the brake multiple times to finally get the car to stop before hitting the vehicle in front of me. This has happened multiple times when coming to a This has happened multiple times when coming to a stop over the railroad tracks. Upon researching the issue, this seems to be a frequent issue with the Hyundai palisade.

NHTSA #11719795

Vehicle fails to stop when braking after a bump/rough surface in the road. Near miss for rear ending another vehicle. Yes, the problem was reported and demonstrated to the dealer service technician. Yes, the manufacturer has inspected the vehicle. No warnings and has had symptoms since purchase of vehicle in 2023

NHTSA #11712315

Under normal braking pressures, crossing uneven surfaces, even as normal as markings painted on the road surfaces will result in the abs intervening to a degree beyond what is necessary or safe. No warning lamps or indicators are illuminated, but when this happens, you can hear and feel exaggerated feedback through the brake pedal. The problem has not been able to be replicated by a dealer, but this unnecessary intervention by the abs system dramatically increases stopping distances, resulting in dangerous situations such as rolling through a stop sign into oncoming traffic, or into the rear of the vehicle in front of you. Typically when this problem occurs, the abs will not stop interfering until the brake pedal is completely released and reapplied. The problem has been inspected by a dealer, but with them failing to reproduce the issue, they have not confirmed the issue yet.

NHTSA #11702402

Rear Shocks Failed. Were Replaced under warranty. This is the second time this has occurred

NHTSA #11722603

I am writing to report a recurring safety-related issue with my 2023 Hyundai Palisade. The rear shocks on my vehicle failed at approximately 29,000 miles and were replaced under warranty. Unfortunately, the same components have failed again at around 65,000 miles, resulting in a noticeably rough, unstable, and unsafe ride. The repeated failure of these suspension parts raises concerns about the durability and reliability of the vehicle’s rear shock system, as well as the potential risk it poses to occupants and other drivers. I am requesting that this matter be reviewed to determine whether a broader defect investigation is warranted.

NHTSA #11712848

I'm also a victim of Hyundai's defective Rear suspension. Another complain fully encompasses my situation and feelings. I and others have been replacing rear shocks every 10,000 to 20,000 miles due to failure. The upper trim models will use a self-leveling shock in the rear suspension, part number(s) 55367-S8BDO right side and 55367-S8BBO left side. The lower model trim uses a larger coil spring and non-self-leveling shocks, with no issues. The failure happens within just a few thousand miles. Search web forums for Hyundai Palisades and NHTSA you will find hundreds of issues. The model years affected are 2020 through 2025. The 2026 has completely changes the rear suspension setup and eliminated the self-leveling shock. It appears IMO the manufacture is counting on the warranty expiring and or the resale market to correct their problem. Hyundai refuses to recall the vehicles and correct the problem. They will change the shocks with the same faulty product biding their time. The third most common critical reason for a car accident cited in the NHTSA report was a combination of “steering/suspension/transmission/engine-related problems.” This combination category accounted for just 3 percent of the traffic accidents cited in the report. Part of the reason why these mechanical failures are rarely cited as the critical reason for a car accident is that they’re harder to document and identify post-crash. Blown tires & worn brakes are easy to spot, but problems with the suspension caused by wear and tear are harder to sort out from the damage incurred in the crash. Steering and suspension problems can cause a loss of control over your vehicle at inopportune moments. Transmission and engine problems could keep you from being able to accelerate quickly if the need arises—leaving you stranded in an intersection with oncoming traffic and at risk of a car accident.

NHTSA #11694072

The wipers stopped working midway and they wouldn’t come back on until 15 minutes afterwards. It was pouring down rain and the visibility was terrible and couldn’t see anything in front of me. Our safety was at risk because of the wipers and windshield. We just got our vehicle on 5/12 - and on 5/20 it first happened then took it in - got a loner car - picked up the vehicle 5/21 and on 5/23 the wipers stopped working again and our safety was at risk and visibility was awful. On our vehicle has been at the dealership since 5/25 and haven’t heard from them yet.

NHTSA #11741289

While driving my 2023 Hyundai Palisade Calligraphy at about 30 mph on a small paved street, the sunroof suddenly exploded with a very loud bang. There were no other cars nearby, no debris, and nothing hit the vehicle. Thankfully, the inside sliding cover was closed, so no glass entered the cabin, but the sound was extremely alarming and could have easily caused an accident if conditions were different. The dealership refused to cover the repair under warranty. After looking online, I discovered many other Hyundai owners reporting the same issue with their panoramic sunroofs, so this does not appear to be an isolated incident. This is a major safety concern. If the interior cover had been open, shattered glass would have fallen directly onto me and my passengers, likely causing injuries. The sudden loud explosion can also startle drivers and lead to loss of control. I believe this is a dangerous defect that requires investigation.

NHTSA #11688377

Sun roof exploded and there is a football sized hole in the roof.

NHTSA #11671391

Upon purchase of used vehicle the remote start does not work with the Key FOB. only received one key fob and it is the original. new battery put in and no changes. It will lock/unlock, open rear hatch, will also open rear hatch on approachign but remote start will not work. ensured all the doors were locked and have been in close range. the red light on the key fob will not light up when you try to remote start. it does light light up on all other functions. remote start button does still click just the same as other buttons.

NHTSA #11736571

We were driving on a residential street, and our sunroof just exploded!

NHTSA #11722707

Our vehicle has yet another active recall, without a remedy. The vehicle is “unsafe in event of a crash in the third row”. I specifically bought this vehicle because I have children and need the third row. We spent 40 days with a rental vehicle in December because of a recall with a seat belt that had no remedy and are again having to request a rental. Hyundai is denying our claim for a buyback because of this new issue, which is unacceptable. This vehicle is unsafe. Hyundai cannot fix it. There needs to be a buyback.

NHTSA #11719753

Hyundai has refused to correct recall 292 and 283. I do not feel safe driving my children in the third row with the open recall. I have requested a loaner while the recalls are fixed. Since recall 292 has no timeline on repair, I feel Hyundai should issue a buy back.

NHTSA #11734357

The contact owns a 2023 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The dealer was contacted several times. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

NHTSA #11733658

Recall for seatbealts and third row airbags. Car has been at the dealership currently for a month with no parts for the seatbelts and no remedy at this time for the air bags.

NHTSA #11734741

System that malfunctioned was the braking system Safety was risked because vehicle doesn’t stop as it should at low speed below 30mph. Safety of occupants as well pedestrians and other motorists affected. Problem can be reproduced although dealer refused to confirm. I am in the process of getting it confirmed independently. Vehicle and components not inspected by manufacturer, police nor insurance. Although I am in the process of putting an insurance claim in. The issue has been reported and confirmed by several other owners of same make and model and year. No prior warning of issue to it happening. The problem: At low speed below 30mph and braking simultaneously when going over rough ground (non slippery), potholes or in my accident going over a 6” drain to my garage, the ABS kicks in when it shouldn’t and the brake pedal vibrates and the vehicle lurches a bit. The result is that the braking distance increases significantly. I can reproduce the issue in particular roads areas. The accident I had involved when I was parking the car and the drain cover was dislodged at the entrance to the garage. I hit the brakes as usual but the brakes were ineffective and I ended up crashing into my refrigerator and freezer in the garage which took the full brunt of the impact and were damaged. I hardly had any brakes at all and the fridges took the full impact. Luckily it was at low speed. So only the front bumper got cracked and got damaged along with the fridges being fully crushed in. After the incident I was so shocked at what happened and couldn’t believe I lost the brakes so I found that several other owners of the same vehicle has had the same or even severe brake failures. I was able to replicate the problem fairly consistently in certain roads where it was slightly bumpy or rough. I didn’t want to try in my garage for obvious reasons. Furthermore the emergency brakes and collision warning did not activate either.

NHTSA #11680286

ABS kicks on while going slowly over uneven, bumpy roads, or train tracks. The entire car vibrates and I cannot stop the vehicle even when hitting the brake as hard as possible. The car continues forward for a few seconds after causing me to nearly rear-end other vehicles stopped at a red light.

NHTSA #11666115

This is a known issue happening to Palisades and Hyundai isn’t acknowledging the issue. A braking issue has been going on for a while but hadn’t become a safety concern for me until this month. While braking but moving under 10mph, even less, the ABS system will engage without warning when driving over bumps or somewhat uneven road surface. This includes speed bumps. This has happened to me multiple times but never caused me to be in harms way until this month. I was braking for a stop light on a road with numerous small potholes. As I was slowing to stop, the ABS issue occurred. I braked as hard as I could but continued to get the push back/the automatic pumping action of the ABS system and continued moving forward. The car was shaking as well. I continued pushing the brake/attempting to get the brake to engage the entire time, and my car finally stopped, mere inches away from rear ending the car stopped in front of me. I was slowing at a safe distance and would have stopped at more than a safe enough distance away if my car had let me stop. Now I’m deathly afraid of hitting a bump or some sort of uneven road when I need to stop and my car not stopping and hitting someone else, something else, or losing further control of the vehicle. No lights came on or any noises made to indicate a system was activated. My car also didn’t warn me of a possible collision and didn’t stop on its own, as it’s capable of doing. It’s as if the ABS issue overrode everything and my car just wouldn’t brake. I’ve never experienced anything like this with any other vehicle, driving on the same exact roads.

NHTSA #11648520

The vehicles check engine light has come on. I have had it to the dealership several times. I spent a large amount of money to have the fuel injectors replaced. Not fixed. The dealership has told me they have had 3 others in with the same problem and haven’t been able to fix it. Now my vehicle is out of warranty so I have to pay for all the repairs. I have had to e vehicle stall 4 times now in traffic.

NHTSA #11735738

The first time this happened I was at a light waiting for it to turn green. My car went into a shutdown mode and gave me a message of " Auto Stop is Off. Shift to P or N Start Engine Manually". I tried repeatedly to restart the car after putting it into park, but it wouldn't respond. Finally, after 5 minutes of sitting blocking traffic, the engine started, and I drove away. This has now been happening off and on for 3 days. I cannot be stranded in a 50 mile an hour zone blocking traffic. It's an accident waiting to happen. After doing some research online I discovered this has been happening to Hyundai vehicles of different models for over 8 years! Why has Hyundai not recalled this? I think it's a manipulation to force you into one of their shops. I contacted several Hyundai dealerships to speak with someone who knows of this issue. One service manager told me it sounds like it needs a computer update. I ask the cost, and he said $260 and that does not guarantee it will fix the problem.

NHTSA #11639414

In Snow Mode, I was at a complete stop and then pushed on the gas pedal to go, the car did not accelerate. I pumped the pedal, still nothing. The car moved slowly like it was in neutral, but would not accelerate. I was trying to turn left at an intersection, it was very scary. I could have gotten rear ended or T-boned. The car finally moved when I changed the driving mode to Smart Mode. The exact scenario has happened several times to me and my husband when driving in snow mode. It happens from a full stop.

NHTSA #11639031

This is the second time I’ve had this incident. I was driving in the middle of nowhere Texas, no other cars or pedestrians were present. There were no overpasses or construction and out of nowhere. My sunroof exploded at 50 miles an hour. The weather was fair around 60°. This being the second time it had happened. I knew it was a sunroof and did not open the cover to inspect. I pulled over, got out of my car and looked and saw that my sunroof had blown out and upwards. The first time this happened, it was covered with minimal effort. Now that this has happened a second time with the car less than two years old I have to wait for the manufacturer to confirm it will be covered again.

NHTSA #11699125

The sunroof glass shattered on its own without any objects hitting it.

NHTSA #11687545

The sunroof glass exploded while traveling on the highway. The glass panel was closed shut about a minute before the incident. Small and large glass fragments entered the passenger cabin while traveling at highway speed. One large fragment caused a small laceration to the drivers arm. Another fragment struck the vehicle traveling behind and caused minor damage. Other large and small fragments landed on 2nd row passengers. There was no evidence of a foreign object or road debris causing this incident.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11678252

The vehicle was brought to the dealership at around 17,000 miles with concerns regarding a clunky sound and hesitation in acceleration. The issue is extremely noticeable while turning and accelerating. No warning lights, messages or audible chimes show up when the issue occurs. Due to the vehicle hesitation on acceleration and the clunky / bouncy feeling in the steering wheel, my wife and I think there is a safety concern (e.g. being hit due to unresponsiveness of the vehicle). The problem was reproduced/confirmed by a dealer, and the rear coupling assembly was replaced. Fast forward 18,000 miles (vehicle now has ~35,000 miles) and the exact same issue is occurring again. I am schedule to take the vehicle back into the dealership for this concern, another concern with the ABS system and general maintenance.

NHTSA #11687643

When you were at a complete stop and go to make a turn, the backend makes a clunking noise it almost hesitates like it’s having a hard time going and feels like it wants to lock up. I brought it to the dealership. They told me it was my tires and I needed an alignment. I brought it to a tire shop. I got an alignment. They told me it was not my tires. They believe it to be a differential.

NHTSA #11675979

11/16/2024: I was at a complete stop at a stoplight waiting for it turn green so I could turn left. When the light turned green, I pressed on the accelerator and made it about half way through the intersection when I noticed that the car had stopped accelerating but could hear and see the RMPs going up. I looked down to see if I had accidentally put it into neutral, but the DRIVE light button was still lit up. Luckily, I was close to my destination and was able to roll into the parking lot without getting trapped by traffic. I turned my car off and when I came back to it, it started and everything seem normal. 12/20/24: I drove to my office to pick up packages to mail. Then I was going to run a few errands with my mother-in-law before my 10:15 am appointment for an oil change at my Hyundai dealer. As we were turning left out of my office across 2 lanes of traffic, my car did the same thing it had done in November. This time, I had traffic approaching me from both directions. My car had enough inertia to finish the turn, but it would not respond to the accelerator. Both my mother-in-law and I were trying to figure out what was going on because she could feel it and noticed the RPMs going up without any acceleration. We intentionally looked at the "drive" button to make sure neither of us had somehow knocked into neutral. The cars coming up from behind ended up passing me on the right. Eventually, maybe 15-30 seconds later, my car "kicked back into gear" and we were able to drive normally. I took the car directly to the dealer. Told them what had happened and asked for a loaner car until they had figured it out. I had the loaner car for about 5 days and the dealership said they couldn't replicate the problem. They told me to try video it if it happens again. I laughed nervously and asked which part they wanted me to video tape while driving??? It has not happened again, but seems to have happened with other Palisades.

NHTSA #11638604

I have reached out multiple times to the dealership to fix my car but it’s been months since the recalls. I have three kids and I all rows in my car are unsafe due to the seatbelts.

NHTSA #11729567

I’m frustrated with the seatbelt recall. The dealership has been amazing at assisting us, but it’s Hyundai that’s dropping the ball with only release 2 seatbelt buckles per week, per dealership. I have 2 seatbelts in my vehicle that are randomly coming unbuckled. I’ve had a few appointments trying to get it fixed, but they can’t get the parts in. Then to receive a letter in the mail about the third row seat. This isn’t just my daily driver, I haul 4 kids in this vehicle with 2 seatbelts coming unbuckled! This should be a priority in fixing, all of it.

NHTSA #11725682

Tire size: 245/50R20 102V. All four original equipment tires (Hankook Ventus S1 Noble2 H452) developed sidewall failures at approximately 29,000-30,000 miles of normal driving. All four tires showed identical diagonal stress cracking across the upper sidewall, consistent with sidewall flex fatigue. One tire showed visible outward bulging/deformation of the sidewall, indicating internal structural separation. Two tires had areas of outer sidewall rubber torn away with internal cord material exposed. No warning light appeared prior to discovering the damage upon visual inspection. This presented a serious safety risk, as a sidewall in this condition can rupture suddenly at highway speed, causing sudden air loss and potential loss of vehicle control. The vehicle was used for daily driving, including with family passengers, before the damage was found. The tires were inspected and replaced by an independent tire retailer, who confirmed all four required replacement. The vehicle has not yet been inspected by the manufacturer, police, or insurance. This same tire model was previously subject to an NHTSA recall (Campaign 15T024) for sidewall cracking on a different size/application, and there is a documented pattern of similar consumer complaints describing sidewall cracking and failure on this tire line, including on other Hyundai models. These were original equipment tires with no known prior impact, collision, or unusual road event before the damage was discovered.

NHTSA #11744645

The safety sensors mounted on the front of the car seem to disable frequetnly. I belive it is the bumper sensors. I read it is a known issue that they disable when it's snowing/raining/mud. I cleaned them off and took a 3 hour drive in clear weather, dry roads. they would disable and then come back on intermittently through the drive.. drive started in day time and ended in the evening. When they are disabled the cruise control will not work and then the car just starts to slowly slow down on the the highway. On the drive back, it was daytime, roads were clear, no inclement weather and it did the same the whole way back. periodally disable and then come back on.

NHTSA #11737278

My vehicle is subject to Recall 292 (NHTSA 24V-034). Hyundai has admitted in writing that this vehicle violates Federal Motor Vehicle Safety Standard (FMVSS) No. 226 because the third-row side curtain airbags fail to meet ejection mitigation requirements. ​I routinely transport minor children in the third row. Hyundai's official notice confirms this defect increases the risk of injury or death to occupants in this row during a rollover. ​Despite this life-threatening safety risk and the fact that there is no available remedy, Hyundai National Consumer Affairs (Case #XXX) has denied my request for a repurchase. They are citing the vehicle's mileage as a reason for denial, effectively forcing me to continue transporting my children in a vehicle that is federally non-compliant and admitted to be unsafe in a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11735134

While entering a roundabout at a slow speed (~5MPH), the electronic power steering on my wife's car failed, almost resulting in an accident with another vehicle, as it suddenly became very difficult to steer. The vehicle's power steering warning indicator turned on, and then the following warning messages appeared on the dashboard: Check Forward/Side Safety system, Check Lane Safety system, Check Lane Following Assist system, and Check Inattentive Driving Warning system. After turning into a nearby parking lot and parking, the vehicle was turned off and then back on, and all warning messages and the power steering warning indicator turned off. My wife was approximately 1 mile from home and decided to try to drive home. After getting back on the road, the same issue occurred again with all indicators and warnings repopulating on the dashboard this time with the vehicle traveling at approximately 35 MPH as she crossed a major intersection. My wife was able to get the car home safely without power steering, and after turning the car off and back on again, all warning messages and indicators turned off again. The next day, 4/30/2026, we contacted our local Hyundai dealer and Hyundai roadside assistance. The vehicle was towed to the dealer, where it is currently being serviced for this issue. We have not yet received an update on what caused the issue, but we felt it was important to report it to NHTSA because, if it had happened at a higher speed, it could have resulted in a serious accident and possibly serious injury or death of my pregnant wife and child, who was with her in the car at the time. I can provide any and all updates and documentation I receive from the dealer upon request, and the vehicle can possibly be made available for inspection upon request.

NHTSA #11734825

I am reporting a serious and ongoing safety issue involving my 2023 Hyundai Palisade that is currently unresolved and directly impacts the safety of my children and passengers. My vehicle is subject to an open safety recall (Recall 292 – ejection mitigation) for which there is currently no available remedy. In addition to this unresolved recall, I am experiencing an active failure of the seatbelt system. The seatbelts do not consistently latch and/or will not remain securely latched, creating an immediate risk to occupants. Replacement seatbelt components were ordered in January, and I have been informed they are on backorder with no estimated timeline for repair. As of today, the issue remains unresolved. This situation presents a severe safety concern. The vehicle has compromised occupant protection systems, including both restraint failure (seatbelts) and an open recall involving ejection mitigation. I regularly transport children in this vehicle and cannot rely on the safety systems to function properly. I have contacted Hyundai Motor America and opened a case to resolve this issue. However, Hyundai has not provided a repair, has not provided a safe alternative vehicle, and has not offered a viable solution. I was offered rental reimbursement, but I am unable to pay out of pocket for a rental vehicle upfront, and the reimbursement limit does not cover a comparable vehicle suitable for transporting my family. As a result, I am being left with no reasonable or safe option: either continue operating a vehicle with known safety defects or assume financial burden that I cannot afford in order to obtain temporary transportation. I am requesting that this issue be investigated, including: * The delay in remedy for Recall 292 * The failure and parts shortage related to seatbelt systems * The lack of manufacturer support for consumers facing active safety risks This vehicle is not safe for normal use under current conditions.

NHTSA #11733157

Acceleration hesitation on numerous occasions. Seat belt recall, unresolved. Waiting for parts for over two months. Also waiting for dealership availability and also, I need an available loaner car. I have to drive my child around frequently for personal reasons. I use my third row and there's no remedy for the third row safety recall. The second row seat belts are constantly being stuck and inoperable.

NHTSA #11728213

I received a recall notice on 3/19/2026 which stated my 2023 Palisade failed to meet safety standards due to "ejection mitigation." I called Hyundai directly for information after the dealership I purchased the car from had no information for me. Hyundai's customer service representative told me the third row was not safe for occupants and that I should not use it because in a roll over it could cause injury or death. She said there haven't been any reported yet but still, don't use it. They did not have a timeframe when it would be fixed. I called my dealership again on 5/20/2026 and asked for any information, compensation, a buyback, or if anything was available to me and they said "we are in the same boat as you. We haven't been able to sell our stock for 4 months. You've only had your notice for 2 months but we've been dealing with this for 4. Some people have been trading their cars in but other than that, there's nothing we can do for you." They said to call Hyundai directly. I called Hyundai and was told there was no information, no remedy, no compensation for the loss of use, no loaner car, or any other options. The representative then said "unfortunately we also cannot escalate your case because there have been no fatalities yet." I'm filing this complaint because it has been over 60 days since I received notice that my vehicle is unsafe, which has resulted in the total loss of use for 3 seats and yet I am still making the full monthly payments on this vehicle to the dealership. And, neither the dealership nor Hyundai is offering any remedy or assistance in any way. I should not have to wait until there is a fatality for Hyundai to act on my vehicles recall and offer some sort or resolution or compensation. I paid full price for the vehicle and should have use of all the vehicle or be given an alternative. Thank you

NHTSA #11739217

When moving forward at very slow speed, the steering wheel bounces as if it had been hit by something and we hear a loud "thunk". The whole front end of the car vibrates. This has also happened once while completely stopped at a traffic signal. This has been happening for several months, and we know that others have reported the same problem, but the dealer is unresponsive. We are worried that the steering could fail at speed, and are losing confidence in the car.

NHTSA #11726759

Hyundai issued recall 292 "A VEHICLES THAT FAILS TO COMPLY WITH THIS STANDARD MIGHT HAVE INCREASED RISK OF INJURY TO THIRD ROW OCCUPANTS DURING CERTAIN CRASHES INCLUDING A ROLLOVER." on January 22, 2026. As of the time of this filing, February 4, 2026, there is no remedy available. The Palisaid I own is impacted and we are unable to safely use the vehicle as intended for 3 of the 7 vehicle seats. I have contacted Hyundai Corporate and was assigned a case manager; as of February 3, 2026, his response was "I completely understand that one of your primary reasons for purchasing this vehicle was to accommodate your family using the third-row seating, and I truly apologize on behalf of HMA for the inconvenience this situation has caused. At this time, because the vehicle remains operational, we are unfortunately unable to offer compensation or an alternate vehicle until an official remedy becomes available. Please know that we recognize how frustrating this experience can be, and we appreciate your patience while we await further updates." I do not consider the vehicle "operational" when occupants of the seats may be more injured during a crash.

NHTSA #11715580

This complaint concerns a 2023 Hyundai Palisade subject to two active safety recalls that remain unresolved, creating an ongoing safety risk. The first involves noncompliance with FMVSS 226 (Ejection Mitigation), identified in a January 2026 recall. The manufacturer has acknowledged the vehicle may not meet federal occupant protection requirements but has provided no remedy and no timeline for repair. The second involves defective seat belt buckle assemblies that may fail to properly latch. An authorized dealer confirmed the condition and advised that parts have been ordered; however, no estimated arrival date or repair timeline has been provided. As a result, the repair cannot presently be completed. The vehicle is used to transport young children in rear-facing car seats that rely on properly functioning seat belts for secure installation. The inability to ensure proper seat belt function, combined with the lack of compliance with FMVSS 226, presents an ongoing safety risk. Despite multiple written inquiries, the dealer has not provided any written confirmation regarding repair timing, instead offering only verbal and unverifiable updates. The manufacturer has been placed on written notice but has not provided any substantive response or identified an available remedy. The vehicle has been inspected by an authorized dealer, who confirmed the recalls and the current inability to complete repairs. These conditions have persisted for months without an available repair path, leaving the vehicle in continuous use despite known safety defects and federal noncompliance. The inability to obtain a verifiable repair timeline or confirm parts availability demonstrates that the defects cannot be remedied within a reasonable time. Supporting documentation is attached. The lack of available remedy, combined with the inability to complete or verify recall repairs for safety-critical restraint systems, leaves occupants exposed to preventable injury risks in crash scenarios.

NHTSA #11731473

Along with the two recalls of which I have not been contacted by Hyundai or provided any form of remedy, this is highly concerning and makes me feel extremely unsafe driving my vehicle, especially with the fact that I have small children and teenagers. My car had an issue from inception that I’ve let the dealer know about that. They still have not fixed including the fact that well I’ll be driving on certain roads are on the highway. It’ll come up with a warning telling me that I’m going the wrong way and try to engage the automatic breaking system. In addition, the second row seatbelt has been stuck and it won’t go back in. The third row seats often times try to disengage and come down. Anytime I hit a small bump or go over a speed bump even very slow. My Bluetooth goes off-line as well as the Navigation and then it comes back online within 3 to 5 minutes. Carr seems to have had a number of odd issues, including the way the engine has sounded as well as the electrical system is not engaging properly. I feel highly unsafe continuing to drive this vehicle and until all recalls and full proper analysis is conducted to remedy these issues I would want Either a full refund of the cash value that I purchased my vehicle for, a brand new vehicle at no additional charge, or a loaner vehicle until all of these issues are remedied, and then a full analysis to ensure that it meets the standards. My preference would be to get a full refund of the cash value in which I purchased my vehicle for so I can get something else that is more safe for my family.

NHTSA #11714704

The vehicle engine shuts off out of nowhere, unable to change/switch between gears for 2-3 minutes after stopping at a red light, stop sign, or during heavy traffic, with no activation of the Idle-stop-system before the incident. During the incident, the vehicle's steering was not able to turn. I have to keep my foot on the brake pedal for a while. After the second incident, I managed to drive the vehicle carefully and slowly to the dealership, but I was told there was no problem with the vehicle. So, I requested to take a drive with a mechanic, and the engine shut off in the middle of the street while slowing down for the third time. The dashboard reads "Auto stop is off." Shift to P or N and start engine manually. vehicle still at the dealership for 5 days.

NHTSA #11713199

I am reporting a recurring, life-threatening electronic failure in my 2023 Hyundai Palisade. On [XXX], while turning into an intersection, the vehicle's brakes spontaneously engaged, stalling the car in the path of oncoming traffic. During this event, multiple critical safety systems failed simultaneously, including the headlights and horn, leaving me unable to warn other drivers. A "violent" surge was required to clear the intersection, risking a high-speed collision. Similar spontaneous recurrences occurred on [XXX] and [XXX], and most recently on [XXX]. These incidents are characterized by "phantom braking," total loss of propulsion, and a complete lack of interior/exterior electronic response. Technical Evidence: Diagnostic scans revealed 16 distinct fault codes (including C161608, C181287, and U012687) involving the Chassis Control Module, Electronic Control Unit (ECU), and communication buses. Despite these logged codes, Hyundai and the dealership have repeatedly returned the vehicle to me, stating they "cannot replicate" the issue, thereby dismissing a documented electronic record of failure. Arbitration Status: I entered into BBB Auto Line Arbitration (Case #[XXX]). Hyundai has contested the claim by attempting to manipulate the "start date" of the defect to February 2024 to avoid Lemon Law statutes, despite dealer records confirming the first occurrence in August 2023. As of January 13, 2026, the dealership is again attempting to force me to take delivery of the unrepaired vehicle. This vehicle is a "phantom" safety hazard. The manufacturer’s inability to replicate a logged electronic fault during a brief test drive does not mitigate the extreme risk of sudden braking and power loss at highway speeds. I am requesting a formal investigation into these specific fault codes and the electronic integrity of this model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11713015

At low speed, and today for the first time completed stopped at a stop sign, we here and feel a very loud "thunk" through the steering wheel and coming from under the front end of the vehicle. It's very loud and jerks the steering wheel when it happens, and can be felt through the car seats as well. The whole vehicle seems to shake. This has happened so far approximately ten times, and we are losing confidence in the car's safety. The dealer told us that he had not heard of this problem, but we know that to be untrue, because a simple google search reveals that it is a known issue.

NHTSA #11723893

Safety recalls and I don’t feel safe with my children in car

NHTSA #11729821

In compliance with the safety recall issued for my vehicle regarding the defective seat belts, I brought my vehicle in to Vision Hyundai, Canandaigua, NY for the recall work to be completed. Upon the service department's investigation of the seat belt components, they discovered further issues with it, beyond what was initially identified under the recall. Service department advises that it will take minimum of 1 month to obtain parts and make repairs. Service department issued a compact SUV which is not capable of safely installing my child car seat, or carrying the number of passengers which my affected vehicle does, putting a strain on our family's routine needs. Additionally, the affected vehicle was brought into the shop to address a powertrain issue where the vehicle loses all power and will not accelerate over 20mph, posing a serious safety concern. Hyundai has not provided any update on this or how it will be handled.

NHTSA #11708969

I was at work and went to move my car in our parking garage. I hit a bump and my front tires started to shake along with my steering wheel, and my brakes wouldn't work. I briefly lost total control over the brakes, steering wheel and tires causing me to almost hit a parked vehicle before everything self corrected. No alerts came on. I recently was hit on my rear passenger side and had repairs done to my vehicle. I had also experienced this shortly after I purchased the car and the dealership supposedly fixed the issue. I’m not shew if the wreck causes this issue to malfunction again or what, but this isn’t safe. I just reported the issue to the collision center that recently repaired my vehicle. Waiting on a response.

NHTSA #11706782

2023 HYUNDAI PALISADE VIN [XXX] Vehicle rear shock absorbers failed. Steering and drivability adversely impacted. Many many many complaints online document these defective parts and Hyundai's failure to resolve problems and supply properly functioning parts. Hyundai customer service is useless and claims no information on replacement part availability or time. Now that Hyundai has their newest problem of killing babies in their defective third row seats, I would have thought Hyundai would resolve outstanding issues. NHTSA needs to intervene now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11725407

The headlights are fogging up on the inside of headlight with condensation. This problem will lead to two issues. The ability to see at night and I believe the plastic lens will become damaged over time. My friend who has the same type of vehicle including year has the same issue. His vehicle was in a accident. The part for the headlight was $1500. I looked inside the headlight and their are packages of Dri-eaz to absorb the condensation. Since these packages will only absorb for a limited time the issue appears will only get worse and the Manufacture must have know of this issue.

NHTSA #11703060

I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me into my garage wall. I have a video of the car pulling into the garage and you can hear the car accelerate.

NHTSA #11702723

When turning the wheel at low speeds the steering wheel suddenly hits something like a steel wall and sometimes huts the wrist of the driver. it feels like a piece of steel blocking the rotation of the steering wheel. This happens now on a regular basis. Dealership can't remedy the situation and refuses to contact corporate technical dept for a remedy.

NHTSA #11698303

We were almost in a major accident with 6 passengers in our 2023 Hyundai Palisade. On Wednesday, Oct 1, 2025 we were driving our Palisade to McDonalds off Highway 98 (Navarre Parkway). Please see pics. When we left McDonalds we went on a side road to enter Highway 98. Now on this side road (see pictures) there is some type of metal grate in between the road...well when we went over the grate approaching the stop sign the Palisade went into an immediate violent shudder and there was no control of the vehicle as it felt it was shut down even though I could tell it was on by the interior lights on the gauges. I had absolutely no control of the vehicle. Yes, I was the one driving. I could not brake and the Palisade continue to roll past the stop sign onto Highway 98 with on coming traffic. I couldn't even steer the car because its as though the car had no power. It was totally dead. With my foot pressed hard on the brakes that still did not work I tried to start the car and then it came on. My wife has told me that she experienced this issue at least six times passing this same road and others similar to it. This was the first time I experienced it and we were lucky we were not hit by oncoming traffic. Again, no brakes, no steering control. We were traveling at a slow speed as we were approaching the stop sign on that road with the metal grate, maybe 5 mph or less, but as soon as we went over the grates...all control of the Palisade was lost. Please advise us what to do...as I said we almost had a major accident with 6 passengers because the Palisade did not function as it was designed to do.

NHTSA #11691681

On September 11, 2025, Hyundai of New Port Richey (Lithia Motors) executed a Certified Pre-Owned (CPO) contract and delivered a 2023 Hyundai Palisade (VIN: [XXX] act day the manufacturer issued a federal Stop-Sale for Recall #283 (Seatbelt Latch Failure). Internal documents show the CPO sale relied on mechanical inspection data from 34 days prior (August 8, 2025). There is no documentation of a point-of-sale safety check performed on September 11, resulting in the vehicle being sold despite the active Stop-Sale order. Presumably, because the sale occurred on the exact date Recall #283 was issued, we were excluded from the manufacturer's October safety mailing. We unknowingly operated the vehicle for seven months without knowledge of the seatbelt defect, though we did receive subsequent notices for campaigns 9C9, 9C8, and Recall #292 (Ejection Mitigation). Combined, the active status of Recall #283 and Recall #292 leaves the vehicle with zero safe seating positions. Furthermore, internal records show the vehicle failed a computer diagnostic test ('NG' code) with a severely depleted 11.90V battery prior to purchase. The CPO sale was executed without resolving this documented fault. This correlates to a severe electrical issue where the parked vehicle spontaneously unlocks. Attached documents: "Palisade Sales Paperwork" - Documents the 9/11/25 purchase date. "Palisade Repair Order" - Documents the electrical/battery failure. (I also possess a video from the Hyundai technician confirming the battery issue). "Final Evidentiary Summary" - Chronological timeline of the transaction. "Palisade Inspection Form" - August 8, 2025, internal document recording the battery failure and outdated recall checks. This was not provided to us with the 9/11/25 purchase paperwork, and the customer signature is left blank. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11733431

Leased vehicle in 2023 after a few months rear suspension was giving problems after a year of ignoring claims they saw the rear bushings were out. They changed it and after a few months again the problem came back more permanent. They admitted the part was faulty. Change the suspension and now it sounds like a space ship when breaking. Went in for 30k maintenance and now the ac vents sound like a plane. Two days later after a storm I see the roof is leaking and rear sunroof is also leaking. Since the near three year ownership it has been problem after problem not cause by me but by poor quality management at the dealer.

NHTSA #11685550

While sitting at a stop sign, I attempted to place my vehicle in Park. I opened the driver’s side door, but the car had not actually shifted into Park. None of the vehicle’s safety systems engaged when the door was opened. The car rolled forward with me partially outside the vehicle, dragging me until it struck a tree. This incident reflects a critical failure in the vehicle’s electrical/safety systems: •The transmission did not engage Park when selected. •The door-open rollaway prevention system did not activate. •The automatic front collision system failed to stop the vehicle. Because multiple electronic safeguards failed at the same time, this appears to be an electrical or computer system malfunction rather than driver error.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11683865

On [XXX] the engine light went on my 2023 Hyundai palisade SUV. Immediately I drove over the Hyundai dealership to try to find out what the problem was. On my way there, the light remained on, and the car kept making movements as if it was going to turn off, I could barely make the speed increase as I was driving. I went to Healey Hyundai located at 794 Route 52 Fishkill Ny 12524 phone number 845 831 1090 . In spite, the car light on and the issues they refused to attend the car and asked me to go back Monday morning, which I did , same issued on my way there, and I arrived there with the engine light on , service advisor Rasheena M Dyer , took the car, saw the light on, took pictures and asked me to wait for the mechanic to review the car. After two hours the service advisor, said “ there’s nothing we could do, or anything could do, the car is misfiring and anything could be causing the car to misfired, the mechanic don’t see the light right now, therefore, we can’t diagnose anything, but the car is misfiring “. I replied:” my car is under 50,000 miles and under manufacturer warranty, can you give me a rental, while you fixed the engine problem, I have 5 children , how can I drive around with my kids with an engine light on and the issues is giving me”, she replied: we won’t give you a rental because we don’t know what the problem is , ( although they know and said the car motor is misfiring )unless you pay $200 dollars . They sent me away with the engine light on, and the car making sounds and movements as if is going to go off anytime . Hyundai refused to help me although the engine lights are on and my car is still under warranty. I took the car that same day to Monro auto service at 64 north plank road ,Newburgh Ny 12550, and the checked the car and confirmed that there’s nothing wrong with the oil, or filters as the dealership try to implied , is an engine-firing problem that again, Hyundai dealership refuses to fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11678210

My vehicle has an issue with the anti lock braking system on uneven surfaces. On several occasions since buying the vehicle earlier this year, I've observed the issue of chattering or severe on-off reaction of the ABS to gradual braking onnuneven surfaces. I have not had the issue verified by a dealer yet, but plan to soon. The malfunction has extended stopping distances significantly. I have not noticed warning lights during or after the malfunction, likely because I'm focused on safely bringing the vehicle to a stop during the malfunction. My vehicle can be made available for inspection.

NHTSA #11688574

I recently purchased a Hyundai vehicle and discovered that the previous owner still has full access to the vehicle’s Bluelink system. This includes remote start/stop, vehicle tracking, horn/lights, and other controls. Despite contacting Hyundai support and proving ownership, they still have not revoked or disabled this access. I am unable to override or reset the system myself. This poses a serious safety concern, because an unauthorized individual can: •Remotely disable the vehicle while in motion or parked, •Track my exact real-time location, or •Manipulate vehicle functions without my knowledge or consent. This is not a one-off issue. Hyundai has no effective system in place to guarantee owner control or revoke prior access, which leaves other buyers vulnerable too. This constitutes a design flaw in connected vehicle control systems, not just an isolated customer service problem.

NHTSA #11672123

I noticed my right rear tire skidded on the road when I turned. Went to dealer. They didn't find anything. Leaving a drive through once I hit the other road crossing my tire did the same. It felt like the break was not releasing. Yesterday leaving my driveway we slowed down and both rear tires felt like you were dribbling a ball. As if the breaks were going on and off. It was less than 15 seconds but it was scary. I read an article where in other states other Palisades are having the same issue and they were not repaired. It has to do with the abs per the article. No warning signs pop up on my dashboard. I'm glad I don't drive fast. I'm worried something worse can happen. I did not report to police there was no accident.

NHTSA #11669375

We purchased this car new around June 2023 from a local Hyundai dealer. The car has been regularly maintained (at the dealer) and only has 20,000 miles approximately. In April of this year, my wife was drive on a very busy highway and suddenly all of the warning lights came on the dashboard and the car shuddered to a very rapid stop. She was lucky to pull off the road or it would have been serious. We got it into the dealer and they called a few days later to say it was fixed. Unfortunately, it was not. It happened again on June 20th this year. We had it towed back to the dealer. It has been there since (today is August 5th). They claim they cannot locate the issue and have been working with Hyundai Motor to troubleshoot. I filed a complaint with Hyundai (and really no assistance offered). Last week, they told us it was repaired and to come get it. My wife barely made it out of the lot before it did the same and came to a sudden stop. Not sure if this is happening to other Hyundai vehicles but this is certainly a dangerous situation... and the fact that they cannot determine the cause or how to fix, we are very concerned.

NHTSA #11678563

There is an ejection mitigation recall and no remedy from Hyundai in the near future. This sets us up for future injury to my children in the event we are in an accident. This also will result in a lawsuit by us to Hyundai should I or my children are injured or maimed in the event thus vehicle does not properly protect us in an accident. The seat belts are recalled as well and parts are on back order. The solution from Hyundai is to continue to use the defective belts with minor children and hope for the best. This is simply unacceptable.

NHTSA #11738450

Our Hyundai has a powertrain problem that is intermittent and random, and manifests itself in a couple of ways: 1) It drops out of gear while you are driving; there is no forward propulsion at all; the engine will rev when you press the gas, but no forward movement at all. You have to coast to a stop (or panic stop if the traffic allows), put it in reverse, drive backwards, then the transmission will “chunk” back into gear, then you can put it back in drive and continue forward again. This is life-threatening on a busy road or highway. Traffic has to flow around you like water around a rock in a stream while you try to use what’s left of your forward momentum to pull to the side of the road. Absolutely terrifying!!! The dash has also gone completely blank during some of these episodes. Nothing changes the situation: pressing “D”, shifting the paddles, nothing gets the vehicle back in gear. We have video taped these events twice, and provided those videos to our Hyundai Service Center, and to the Hyundai National Consumer Affairs team. They claim that they can’t reproduce it on demand, so they have done NOTHING. We are scared to drive the car. 2) As you start accelerating from a stop, the powertrain will miss the next gear. The engine revs, but you are not in gear, then it will catch a gear and continue to accelerate. These events happen often, but seemingly randomly. After several episodes last year, and no Service Center resolution, we reached out to the Hyundai National Consumer Affairs team, and have continued to be in contact with them, but they have not helped in any way to resolve this. They have assigned numerous Case numbers and Reps, and have emailed me over 20 times instructing me that I should go AGAIN to the Service Center, and then that they have no updates. We are terrified to drive this vehicle, and it is the only one we have. With these issues, we are in danger every time we leave home for our Dr. appointments and necessary trips.

NHTSA #11738775

The steering wheel locks briefly when the Idle Stop and Go (ISG) system restarts the vehicle. This happens intermittently, about 50% of the time. It has affected the ability to steer the vehicle properly when turning at a traffic light after the ISG system has initiated an engine shutdown and subsequent restart. This issue has been reported to our local dealership, but the technicians were not able to reproduce the issue. We have also experienced a complete loss of electrical power in the vehicle with the ISG system a few times. Unfortunately, there is no way to permanently deactivate the ISG system; the auto stop button must be pressed every time the vehicle is used to deactivate it for that trip.

NHTSA #11701022

[XXX] at [XXX] (Palisade was in SMART mode). I made a U-Turn and coming out of the turn I stepped in the gas and nothing happened; however, the engine was racing and held steady at 3,000 RPMs. The vehicle did NOT respond after multiple attempts at stepping on the gas pedal or simply stepping off the gas pedal - the engine/transmission was racing loud at 3,000 RPMs for about 7-10 seconds until the vehicle corrected itself. This is obviously a safety issue since I had no ability to accelerate and could have been rear-ended. I went to AutoZone and ran OBD diagnostics and nothing showed up. I then made appt at Dealership with the description above and they recorded the incident as "a hesitation issue", then said it was due to the Auto-Start being on! WHAT!? I was not happy and made them read the description AGAIN and now writing this NHTSA safety issue. I feel like they purposely mis-recorded the issue and tried to send me on my way. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11638030

The contact owns a 2023 Hyundai Palisade. The contact stated while driving on the highway at 65 MPH, the contact heard a sound like a shotgun blast. The contact opened the sunroof shade and saw that the sunroof glass had shattered. The contact started closing the shade and the center glass started collapsing inside the vehicle. No warning light was illuminated. The vehicle was taken to a dealer to be inspected, and the contact was informed that the impact from a rock had caused the sunroof glass to shatter. The contact decided to take the vehicle to another dealer. The local dealer was contacted; however, the vehicle was not repaired. The contact was informed by the second dealer that a claim would be submitted for the failure and the failure would be escalated. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,296.

NHTSA #11636378

Was driving vehicle felt a shutter and instrumentation led panel shut off. Radio still works as well as engine

NHTSA #11623527

The contact owns a 2023 Hyundai Palisade. The contact stated that while reversing out of the garage, the powered front driver's seat suddenly began to move backwards, and the contact was unable to reach the brake pedal to stop the vehicle. The powered seat then moved forward, causing the seat belt to tighten around the waist of the driver. The contact was able to put the vehicle in park and stopped the vehicle. During the failure, no injuries were reported. Also, the contact indicated that previously, while driving at an undisclosed speed, a message was displayed that the vehicle was driving the wrong way. The contact stated that the failure occurred while driving down a dark and unfamiliar road. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 10,000.

NHTSA #11689361

Recently, the emergency braking system has been activated without warning on multiple occasions, including while driving on the freeway and local streets, even when no obstacles were present. This unexpected braking could potentially lead to dangerous situations, especially at high speeds. The emergency braking system unexpectedly activates without any obstruction, indicating a possible malfunction with the front sensor or ABS system. The vehicle is available for inspection upon request. The unexpected activation of the emergency braking system, especially at high speeds on highways, poses a significant risk of rear-end collisions, sudden deceleration, and potential accidents involving other vehicles. The issue has been observed but not definitively confirmed or resolved by the Hyundai dealership, which suggested recalibration of the front sensor without assurance of a solution. The vehicle was inspected by a Hyundai dealership but has not been evaluated by other entities like the manufacturer, police, or insurance representatives. The issue occurred suddenly and unpredictably on various occasions. My experience is not an isolated case; I have found numerous reports from other Hyundai Palisade owners who have encountered similar issues, with no definitive solution provided. I urge NHTSA to investigate this issue thoroughly and instruct Hyundai to offer necessary repairs at no cost, given the potential risk to drivers, passengers, and others on the roads.

NHTSA #11622910