2020 Honda Ridgeline: Recalls, Complaints & California Lemon Law

1. Visibility: rearview mirrors/devices: exterior. Driver mirror fell off. 2. Windshield multipurpose camera unit, u3000-49, burned out. Requiring replacement within 4 years of purchase. 3. The auto idle stop stalls the car.

NHTSA #11692453

AIS system not working properly . Vehicle stalls when brake is applied when car is stopped and at idle. Does not restart when brake is released as designed . This creates a safety hazard when in traffic . This has occurred frequently . Automatic Idle Stop/Start (AIS) System

NHTSA #11679425

Auto Idle Stop system is not working correctly. Usual it happens at a traffic light, the truck Auto Idle Stop system sometimes will not start the engine and requires me to put it in park and restart with the primary starter. Took the truck to Honda dealer and they told me the best remedy was to turn off the Auto Idle Stop system every time I use the truck. This does not seem like a reasonable fix. I have had the truck or 5 years, but only have about 26000 miles on the vehicle.The Auto Idle Stop system has failed to work approximately 15 to 20 times since I bought the truck new in 2020.

NHTSA #11681064

In then last 6 months my Honda Ridgeline fell to restart engine at the stoplight 7 times

NHTSA #11667757

My rear camera failed again. The vehicle was recalled for rear camera failures and a supposed better cable was installed. In less than a year it failed again. So I once again are without a rear camera even though it was recalled and repaired. The repair apparently didn't work.

NHTSA #11667616

Stopping behind another vehicle. My vehicle engine was off because it was in ASD((automatic shutdown mode).Vehicle ahead moves forward. Immediately the dashboard says vehicle ahead has moved. Depressing the gas pedal the vehicle will not move forward. It does not come out of ASD. Message on dash says SHIFT TO PARK. Then I have to restart my vehicle The delay of moving is a safety hazard to me and obviously an irritant to the traffic behind me at least. Perhaps more than that. This has happened more than a few tmes

NHTSA #11639734

Connecting rod/bearing failure.

NHTSA #11716446

Spun Rod Bearing at 70,000 miles. Truck will need a new Short Block. Truck has been at the dealer for all recommended service and oil changes.

NHTSA #11703371

Stranded in traffic unable to start almost got rearend because the start-stop died and to cycle to park to get it started. This has happen on more than one time.

NHTSA #11711752

The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11625979

The contact owns a 2020 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the back over prevention camera failed to operate as intended. The contact stated that the back over prevention camera displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

NHTSA #11587311

The contact owns a 2020 Honda Ridgeline. The contact stated that while shifting into reverse, the back-up camera occasionally failed to display an image. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention) and took the vehicle to the local dealer for the recall remedy. The recall repair was completed; however, the failure persisted, and the screen failed to display an image. The local dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.

NHTSA #11600858

I own a 2020 Honda ridgeline pick up truck. For many months, I have been aware of an existing recall on the rear view camera tailgate wire harness and have received two notices. I have been at the dealer twice to have it repaired, the last time of which they canceled my appointment the day before the repair saying they don’t have any parts and that I will hear sometime Late fall. Honda has been aware of this problem with the rear camera tailgate wire harness because of recalls on the 2017 through 2019 models. That I have received two recall notices already with Honda claiming they don’t have the parts to fix it is ridiculous. Their dilatory conduct in fixing this defect is a definite safety concern. My rearview camera does not work and Honda has failed to timely fix it pursuant to recall 24V-321.

NHTSA #11603792

Auto dimming/high beam feature flickers on and off intermittently at night without little relation to oncoming vehicles or dark highways. I have asked my local dealer twice to repair this problem, with no resolution. (see attached invoices). I also opened case with the manufacturer (Honda), and they declined to address my issue. I believe this is a safety issue because it is distracting to me and oncoming drivers.

NHTSA #11559830

Auto high beam feature fails to go to dim quickly enough when on coming traffic appears. Yet it will dim for white or yellow road sign reflections. The system is very unpredictable and causes people to flash me often. Recurring problem since new.

NHTSA #11493152

Side view mirrors were replaced for a recall. Replacement drivers side mirror was wavy and distorted. Made me not want to use it. More dangerous to drive not wanting to use that mirror.

NHTSA #11573967

I had my driver and passenger side mirrors replaced because of the issued recall. However, the new driver's mirror is now very distorted and causes a fun-house effect. This is a safety issue and it impacts visibility and safe operation of the vehicle while in motion. A quick review of online owner forums reveals this to be a common issue after the original mirror recall was issued. Please get Honda to issue a new recall and replace with adequate, safe mirrors!

NHTSA #11570677

Honda Ridgeline model year 2020. Rear view camera intermittently not working. Issue can be temporally resolved by opening the tailgate in one of the two ways (flip down or swing out) Diagnosed by dealer as requiring a tailgate harness replacement. This appears to be same/similar to the 2017-2019 recall KCK 2017-19. (Honda service bulletin 22-049)

NHTSA #11564885

Dealership has not completed NHTSA Recall Number24V-064 Honda dealer is saying they do not have parts to perform this recall.

NHTSA #11699942

The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA #11690349

The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.

NHTSA #11627245

While stopped at a traffic light on a state highway the idle stop did shut off the engine. When the light turned green, I released the brake, but the engine did not crank or start. After placing transmission into Park, I attempted to start normally. There was no response to the start button being pushed, other than all the typical pre-start warning lights check on the panel. Tried to start with transmission selector in Neutral..same result. All doors and hood was closed, driver in seat, belt fastened, and key nearby. I attempted to get out and push the truck to the side of road with assistance. Unable to do that because of the transmission park interconnect. After about 3 minutes trying multiple times to start the engine, it finally did start normally. The vehicle battery is pretty new and checking the voltage at home, it is fine. This is a dangerous situation. This “ Idle stop” system is senseless and a safety hazard. I have not received any notice from Honda about any recall on this system.

NHTSA #11691717

Sunday March 23, 2025 vehicle would not restart after the auto engine idle shut off feature turned off the engine. Attempted to restart several time with no success. Vehicle finally did restart when jumped the battery. Could be a safety hazard being stuck in traffic. Have not reported to dealer but will on next scheduled service. No warning lamps indicated a problem but every lamp on the dash console lit up when attempting to restart.

NHTSA #11651958

Condition: truck is stopped, the auto engine idle is on Action: release the brake to press the accelerator Result: the truck fails to restart, shuts off the engine completely, puts itself in Neutral, and all the lights in the dash illuminate I have to place the truck in Park and restart the engine. Sometimes the engine is difficult to restart, and I have to try several times. This has happened 3 times since November, and 3 other times the truck has almost stalled when restarting.

NHTSA #11505638

The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 24V064000(AIR BAGS) and 24V321000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

NHTSA #11619809

The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 24V321000 (Back Over Prevention) and 24V064000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11600589

The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 24V321000(BACK OVER PREVENTION) and 24V064000(AIRBAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11625560

Auto stop start does not work properly in this vehicle after repeated fixes by Honda and dealership. Vehicle sometimes does not restart after stop start engaged at stop causing a stall like event. Auto stop start tries to start vehicle after stop but vehicle either stalls/fails to restart or is extremely slow to restart. Vehicle has been repaired, new starter, new battery, new relays less than one year ago and vehicle is now experiencing the same issues. Owner (me) is now disabling feature every time vehicle is started to prevent system from engaging.

NHTSA #11699941

The vehicle auto stop start function failed causing the vehicle to stall. Recall for previous known issue with this system has been performed. Vehicle has a brand new battery installed by Honda service at a Honda dealership. When outside temperature is below 10 degrees Fahrenheit intermittently at a stop where the vehicle auto stop start engages and stops the engine the system fails to restart. Warning in panel states to press brake and push start button to restart vehicle. Vehicle stalled and was immobile at intersection until driver restarted vehicle manually.

NHTSA #11567769

The plastic fuel line coming from the gas tank cracked and there is no way to replace a small hose and Honda make me purchase a brand new tank for a repair of $2000 that should have been covered under warranty. The line failed at 25,000 miles

NHTSA #11503743

Back up camera no longer works, all black when in reverse.

NHTSA #11587071

rear view camera and rear traffic and warning systems stopped working. Honda diagnosed and repaired the wiring harness. NHTSA has opened an investigation PE24004 which appears to identical to the issue we have.

NHTSA #11572317

AT odometer reading 35870, while loading the pickup for a trip home the backup camera failed. No local dealership was open on the weekend and we were 600 miles from home. Upon arrival, Monday, the local dealership was called and we were told the repair would not be covered by warranty and a similar recall on 2019 vehicles would not apply to 2020 model year for the same issue.

NHTSA #11534585

Back-up camera failed.

NHTSA #11583834

When operating the vehicle in reverse, the dashboard screen was black/blank instead of displaying the view from the rear backup camera. The issue began to occur intermittently at ~40,000 miles and the camera was completely non-operational at 42,163k miles (10/21/2023). Upon investigating and diagnosing the root cause of failure, the dealer determined that the rear backup camera wiring harness failed. The failure point was a flexible section at the rear tailgate hinge that permits opening and closing the rear tailgate. Because the dealer's total replacement cost was too expensive (>$500), the original wiring harness was repaired by the owner. At 50,185 miles, the failure is intermittently occurring again with the repaired harness. A non-operational backup camera puts pedestrians, cyclists and others at risk when the vehicle is backing up because the driver may not be aware of their presence and could strike them or cause a collision. The local dealer diagnosed the issue and subsequently sold the owner a new replacement wiring harness that has yet to be installed. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. No warning lamps, messages or other symptoms of the problem occurred prior to the failure.

NHTSA #11588379

Rear backup camera is not working

NHTSA #11527259

Sudden spontaneous moonroof explosion. Traveling at approximately 60mph I experienced a spontaneous explosion of the moonroof while it was closed and the headliner was closed. Glass flew into following traffic. There was no oncoming traffic and we were not following anyone. Sky’s were clear and the road was dry and paved. This was a loud and distracting event and if the headliner cover wasn’t closed it could have been much more serious. This happened around 10am MDT yesterday June 25 2023. The vehicle had about 20300 miles on the odometer.

NHTSA #11528819

I received a Recall Notice #21V-932 per Honda Service Bulletin 21-086 and took my 2020 Honda Ridgeline in on March 22, 2022. The recall notice specifies that gaps between Hood Seal and Grill allow for air entry that leads to hood vibration allowing the hood latch to break loose and hood to open while driving. I have such an air gap and to make matters worse this gap also allows elements to enter my engine compartment getting everything wet/soiled- including electricals. After the recall repair was competed, I still had a sizable air gap between the hood seal and the grill. The Dealer Service Department Manager said it was operating according to Honda Specifications and that’s all he could do. I complained and he said he would contact Honda Motors of America. He received a reply from Honda Motors that ignored my complaint. My complaint is that Page 15 of this Honda Service Bulletin 21-086 recall notice specifies “Inspect the resting position of the hood seal. Ensure that the hood seal is making contact along the front grill”. After repair, my vehicle still has a good size air gap between the Hood Seal and Grill which does not meet the repair requirements of the Recall Notice. Not only that, the repair on my vehicle did not address the Root Cause of the problem which is to prevent air from entering and causing vibration. And this could be on many Honda vehicles! I tried to attach a Word Document with additional information but your system would not allow. Please contact me using email because I have hearing loss from Vietnam War and communicating over the phone is very difficult for me!!!!

NHTSA #11460315

The February 2022 edition of Consumer Reports, page 19, identifies 2017-2020 Honda Ridgeline (and others) as having a faulty Hood Latch that could release as the vehicle is in motion thereby blocking the driver's view of the road. I cannot find any evidence on your website or that of Honda's about a recall or a fix for this issue. Please look into this matter and get back to me as soon as possible. Thanks [XXX] email: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA #11447321

The 2020 Ridgeline has a feature that turns off the ignition when stopped for more than a couple of seconds. It then automatically restarts when you move your foot off the brake to the accelerator. On several occasions the car does not automatically, and displays a message on the dashboard that you need to shift to park and restart it. This process, shifting to park and attempting to restart, does not work for some time though. There was a recall notice on it, which I had completed by the dealer. When it happens, it produces a very dangerous situation where the car is stalled in traffic with other lanes moving and we are not able to move. The car has been into the dealer on three occasions and I received a letter from Honda, stating that once the recall on the issue was completed, if the situation persisted, they would replace the unit. I just brought it back to the dealer because the recall did not fix it and they stated that they knew nothing about the letter from Honda.

NHTSA #11532977

The contact's son owns a 2020 Honda Ridgeline. The contact stated that while her son was reversing, the vehicle shifted to neutral independently. The warning message "Stop. Driving when Safe. Transmission Problem, See Manual." Was illuminated. The contact's son shifted to reverse and continued to drive the vehicle. The contact stated that the failure reoccurred twice the next day while reversing. The contact's son turned off and parked the vehicle. The vehicle was towed to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 11,721. Consumer traded in this truck on 2/14/2022 and traded up to a 2022 Ridgeline. Consumer had the truck for a week and it did the same thing.

NHTSA #11451509

Driving up a grade my small dog move forward onto forward part of console and steped on gearshift buttons and vehicle shifted in to neutral. Engine rev. Up to 5000 RPM. Had to remove dog from gear shift panel slow down engine and vehicle back in gear and excelerate away from large truck approaching the rear of my vehicle. Vary scary, why does Honda put a push button transmission controls on a console between the seats.

NHTSA #11438991

Like other Honda models being investigated, this 2020 Ridgeline also applies the automatic braking system with on vehicle directly ahead (nearest vehicle is 2 lanes over). The date below is today, but events were in the past

NHTSA #11453830

1st time we were driving on a mountain highway at 70 mph, when the truck self applied the brakes and we were nearly rear ended by another truck, there was no vehicle directly in front of our car to cause this to happen. I took the truck to the dealer as soon as we returned home, they found nothing wrong! A few weeks later this happened again for no apparent reason however thus time no other car was near enough to cause a incident. I returned the truck to Honda Service after 1st calling Honda USA and having them document our concerns. Once more they could offer no reason or correction. This continues to randomly happen to thus day. I have 2 service documents to back up both times I returned to the dealer.

NHTSA #11454177

ON 12 OR MORE OCCASIONS THE TRUCK BRAKED FOR NO REASON. NOTHING IN FRONT OF ME. IT'S BEEN TO THE SHOP 3 TIMES FOR THIS. I HAVE DONE RESEARCH ON THIS PROBLEM AND FOUND OUT HONDA HAS SEVERAL LAW SUITES ON THEIR CMBS SYSTEM GOING BACK TO 2015. SO WHY HAVE THEY BEEN ALOUD TO KEEP THIS SYSTEM IN CARS AND TRUCKS.

NHTSA #11415573

After parking on the roadside with engine off for about 10 minutes, the truck would not start. I tried to start twice; the dash lights came on, I could hear the starter try to engage, felt a slight forward lurch from the vehicle, then nothing. The starter seemed to disengage' the dash lights stayed on, and the electric system went into ACC mode. I tried twice with same result. I attempted to put the shift selector in neutral, but it stayed in Park. I was seated in truck, seat belt on, foot pressing on brake pedal. After waiting a few minutes, it cranked and started normally. No further issues the rest of the day. The weather was mild, sunny, temperatures in the mid-60’s fahrenheit.

NHTSA #11716114

Auto start stop fails to work.

NHTSA #11684274

Since buying this vehicle new, on multiple occasions the automatic braking system has come on approaching other vehicles on a straight stretch of highway even when both I and the approaching vehicle are nowhere near the center line or anywhere near an accident situation. I reported this to the dealership in the first six months after purchase and was told nothing was wrong. The frequency of this happening seems to be increasing.

NHTSA #11641580

While driving on the highway truck pressed brakes without any obstacles near or in front of me. This event has happened more than once as of late.

NHTSA #11637905

The contact owns a 2020 Honda Ridgeline. The contact stated that the driver's side-view mirror was replaced under NHTSA Campaign Number: 23V174000(Visibility), however the replacement side-view mirror displayed distorted images. In addition, the measured distance was inaccurate. The contact stated that the recall repair part was a low quality replacement and the images were distorted. The vehicle was taken back to the dealer and the driver's side-view mirror was replaced again. However, the contact stated that the replacement was the same quality and distorted. The failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.

NHTSA #11575800

The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) however, following the completion of the repair, the contact became aware that the replacement side-view mirrors reflected a severely distorted image, compromising the side-view visibility. The vehicle was taken to the dealer, but the request to replace the mirrors with the previous side-view mirrors was refused. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.

NHTSA #11531693

My Ridgeline was at the Honda dealer for a recall on both left and right exterior mirrors. (Glass only) Both were replaced. After leaving the dealer, the drivers side mirror image appeared wavy and distorted. It was difficult to focus on the image while driving rendering the mirror almost useless. The passenger side appears perfect. How can a replacement drivers side mirror installed due to a recall be worse than the recalled unit it replaced? Frustrating.

NHTSA #11559065

Rear camera has stopped working. There was a recall for 2017 - 2019 Honda Ridgelines, currently does not include 2020. My mileage is 39600 and was told not covered. They apparently have not fixed the problem and it needs to include 2020’s as well.

NHTSA #11516555

The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 26V365000 (STRUCTURE, SUSPENSION) and 26V332000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, and the contact was informed that the bolt set needed to perform the suspension recall repair, and the parts needed to perform the air bags recall repair were not yet available. The contact stated that the dealer had expressed frustrations due to a lack of support from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.

NHTSA #11745015

BCM module failure. Keyless entry error. Vehicle dashboard lit up with many errors. Car alarm went on and off. Car will not start . Disconnect battery toe reset. Drove home and the car doesn’t want to stop running or idling. Disconnect battery till it turns off.

NHTSA #11745207

While stopped in heavy traffic at a traffic signal, the engine stopped and would not restart. This was due to the AIS system. The car became disabled in heavy traffic. I was only a few feet from the entrance to a gas station, however due to the interlock system that locks the transmission in Park, the truck could not be pushed out of traffic. Honda, unlike other manufacturers the use the same transmission, does NOT supply an emergency over ride to get the transmission out of park ( hazard). After a few minutes of sitting in heavy traffic and nearly. wing hit by fast moving cars, the engine did restart. This is not the first time this has happened. The dealership is over 100 miles drive to have to checked (r/t).

NHTSA #11730561

My 2020 Honda Ridgeline has an Auto Idle/Start system. The truck engine turns off when it stops, then automatically turns on when brake is released or gas pedal pressed. There was a Honda notice issued that the system may not automatically restart. A fix (software update) from Honda was implemented on my truck on 03/29/23. This "fix" did not work. On 09/05/25 at 1:25 pm I pulled up to an intersection. The Auto Idle system automatically turned off the engine as intended. About 2 minutes later, when the brake was released and gas pedal pressed, the engine did not restart. The truck stalled. Various efforts (~ 1 minute of panic) ensued to start the engine. Eventually, put the truck in park, waited, then started the engine. This situation occurred during high traffic at a busy intersection. It caused other drivers to take risks pulling out in front of other cars to get around my stalled vehicle. It was a very dangerous situation. A class action lawsuit was filed against Honda about this. Honda claims their software update fixed the problem. My scary experience shows that it did not fix the issue. Their auto idle/start system is simply unsafe. Also, it is not possible to permanently disable it.

NHTSA #11685560

Multi purpose camera behind front mirror failed. Most safety systems will not work. Various warnings regarding system failure were noted on dash. Supposedly a bad battery installed and warranted by dealer caused this problem? Dealer covered the battery but charged $2100.00 to replace the camera!

NHTSA #11681392

The contact owns a 2020 Honda Ridgeline. The contact stated that while driving at approximately 35 MPH, a large sheep ran out of a yard and crashed into her vehicle with its head and horns on the driver's side front end near the bumper. The contact stated that the impact moved the vehicle to the right side of the road. The contact stated that she was lifted out of the seat and forward by the impact. The contact hit her head on the roof of the vehicle. The contact stated that her abdomen and left knee hit the steering wheel, and her right knee hit the dashboard. The contact stated that the air bag had not deployed, and the seat belt had not restrained her. The contact stopped the vehicle and saw that the driver's side headlight was shattered, and a part of the front fender was dented. The contact also saw that the engine shield had been sheared off from under the vehicle. The contact stated that the police arrived on scene and issued a report. The contact did not have the report number. The contact stated that the EMT team was not called. The contact stated that she had bruises on her knees and abdomen, and she had 2 bumps on the right and left sides of her head. The contact stated that she later went to see her doctor. The contact stated she was able to drive the vehicle to her residence. The contact had taken the vehicle to a collision repair shop. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11680951

Whenever I’m driving in my vehicle everything seems to be fine until I stop at a red light. On three separate occasions, while my vehicle is stopped it will automatically go into neutral and stall. This causes my truck not to run properly. I have to shut my car off, and then turn it back on to put it in drive and operate it like normal. I’m unsure what my cars issue is but it is an inconvenience and a safety concern due to it keeps happening while in traffic.

NHTSA #11669986

My Honda 2020 ridgeline has intermittent faults on the dash monitor, it displays ACC, LKAS, Collision Mitigation, High beam, lane departure warnings, and sometimes transmission problem. I am told it is the muti cable assembly sensor on the front window not communicating with the other sensors. I took my car to auto zone and they stated no communication, due to a bad battery. I replaced the battery, and it still has the multiple errors/ fault codes. During research several people have had this problem with Honda vehicles. At times it goes away for a day or two and then comes back with the same faults. It seems like a faulty part. The dealer wants 1800 for repair and calibration of sensors, this was after they ran a diagnostic test and found no engine faults/codes.

NHTSA #11674702

Reference Investigation: EA25004, No Restart After Auto Start/Stop Engages 2 separate instances 1st instance during stop and go driving on highway in heavy traffic, engine failed to restart automatically after full stop, message stating something about neutral appeared, unsure exactly what message stated. I had to shift to park and hold the brake down for a normal start. 2nd instance 2 weeks after 1st 04/04/2025 while stopped at a traffic light engine failed to Auto start - same result as above (1st incident)

NHTSA #11654708

I took my 2020Honda Ridgeline for tire rotation at a costco tire center and they reported that the hub and wheel mating surface are heavily corroded and that it will be dangerous to drive. I called the Honda Customer Hotline and they told me that I have to take it to body shop and get it fix with my own money. Same thing they told me at Honda Mossy Lemon Grove that corrosion and rust are not warranted by Honda.

NHTSA #11631248

Scheduled my vehicle for recall related to the tailgate/camera/rear area warning system harness replacement for today 10-15-2024 after two notices. Upon arriving for my appointment, I learned that the dealer, Voyles Honda Marietta, GA does not have the parts, nor can they provide a time/date when parts would be available. Further, the Service Manager, Marvin, said the same parts issue is present with a fuel pump and electric steering campaign currently released. From prior involvement with many heavy truck campaign recalls, I know the O.E.M. Is required to have adequate repair parts to satisfy the released safety recall. In the previously noted Honda recalls this requirement is ignored by the manufacturer placing safety concern on the public, stressing dealers, and forcing vehicle owners to operate defective vehicles because parts to repair are not available, nor is there an expected date when they will be. Responses like “on manufacturer back order “ is not acceptable for a released National Safety Recall. Honda Corporate needs to be held accountable and owners need to be compensated for their inconvenience. Maybe restrict Honda from selling more vehicles until ALL safety campaigns are completed. NHTSA, check your records on Honda’s completion performance and take appropriate actions.

NHTSA #11619824

Problem started without warning. A couple of days ago all of these are disabled, warning lights scroll through on dash: ACC problem, Collision Mitigation Problem, Lake Keep Assist Problem, Auto High Beam Problem. It cleared once after restarting and once after service mechanic cleared codes. Issue returned the next day and continues. Built in safety features are not working. Deciding on having Honda dealer check it out.

NHTSA #11617663

I experienced multiple warning lights on my dash when disengaging my cruise control on the freeway to pass a slower vehicle in front of me. Attached photo depicts these lights and a loss of dash gauges. I arranged a vehicle inspection from the purchasing dealer the next day, but later the entire dash “blacked out” losing speedometer, tachometer, turn signals, back-up camera etc. Given the uncertainty of the safe driving condition of the vehicle I opted to have a closer authorized dealer inspect the vehicle. The consensus was that there was a failure of the dash panel resulting in a $1600.00 repair. Learning that this exact failure was known to American Honda Motor Co., Inc. I reached out to their customer service since like year(s) models of the Passport, Pilot & Odyssey were part of an official warranty recall (along with extended warranty coverage) by American Honda Motor Co., Inc. to see if any goodwill assistance would be provided, given what I’m sure are shared components between the three models. Honda declined. In all transparency, I am a retired AHM employee who services my own vehicles, so their decline, I’m told was partially based on the lack of an official service history. The failure that I have described is totally unrelated to scheduled service. In closing, I am attaching a “screenshot” for a Honda Pilot Owners blog which goes into greater detail of the exact failure I experienced, described as inappropriate software programming. Again, these items in the Recall cited FMV SS101 & FMV SS111 as being key reasons for the issuance of the recall. Why the 2020 Honda Ridgeline which experienced this exact failure was excluded is a question that Honda should answer. Thank you.

NHTSA #11602391

My vehicle was driving 35MPH westbound on a 4 lane road (2 lanes easbound, 2 lanes westbound, no divider separating) a vehicle also traveling westbound, NOT in my lane, turned off the road. The Emergency braking system activated, bringing my vehicle to a full stop with no warning. There was NO traffic in front of me for a considerable distance (1/4 mile, approximately) No damage or impact, cars behind me stopped with 1-2 feet to spare.

NHTSA #11585441

The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V458000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the vehicle turned unintendedly. An unknown warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. Parts distribution disconnect.

NHTSA #11589677

My cars auto engine idle is malfunctioning causing my car to have serious transmission issues. I currently have 3 warning signs on my dashboard. 1. All wheel drive system problem 2. Auto engine idle stop system problem 3. charging system problem. I bought the car used last year. Its a 2020 honda ridgeline with only 29k mikes. Ive been seeing reports online that this issus has been affecting many honda users. Please help!! Honda needs to be responsible for this problem! RECALL NOW!

NHTSA #11569117

I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. It is my hope and the duty of the manufacturer that this issue is fixed within ALL model years that this problem is known to occur.

NHTSA #11552740

The contact owns a 2020 Honda Ridgeline. The contact stated while driving 40 MPH, the vehicle started shaking abnormally and became unstable. The failure had occurred a second time while driving 50 MPH. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 34,000.

NHTSA #11616582

On May 31, 2023, my wife and I were in our Honda ridgeline when attempting to back up into a parking spot. We noticed the instrument cluster went dark with only a "P" flashing. There were no alarms or indications of any fault. We shut down the truck. After trying to restart there was no instrument cluster along with the shifter locked in park. On this current model their is no emergency override out of park as on other vehicles. We had traffic backed up for hours as we called a tow truck to move the vehicle from the main street. Upon the ridgeline being towed to the local Honda dealer. They scanned for codes, U0103, U0155, u0404, U12AA. Checked Diag Tree and confirmed system test and found SBW control module and gauge control module didn't communication. They ended up finding a fuse had blown. My question is why no override out of park on this model? Safety issue.

NHTSA #11529664

The rear opening and closing of the tailgate caused a break in the wiring harness, causing the rearview camera to fail. This is due to a design flaw and identical to what has happened in the 2017-2019 models.

NHTSA #11512949

Several times over the past two months, I started having issues with the auto engine idle stop. I'm at about 25,000 miles and my vehicle has completely stalled out 4 times in two months. This is due to a failure of the auto engine idle stop system to restart the engine after I take my foot off the brake pedal. This has put my safety and others at risk in all of these incidents, all happened in busy, high traffic areas. In one instance it took a full minute to be able to turn my car back on. One time it triggered the collision system, and I couldn't restart my car for several minutes. After looking up this issue, I know there is an ongoing NHTSA investigation into the Honda Pilot models, but this needs to be expanded to the Ridge line models.

NHTSA #11488854

Warning light keeps coming on in my 202 Honda Ridgeline: "Emission Systems Problem" the first time I took it in they indicated there was no problem charged me $168.00. Second through forth time it went in they replaced the "Evap Canister Vent Valve" problem comes back within 2 weeks. The light has tripped a fifth time but went out on it's own, Honda dealer said the light needs to be on in order to trouble shoot. This was a issue on 2017 - 2019 Ridgelines blogs indicate repair was replacement of injectors. Just looking for help to get my issue resolved once and for all.

NHTSA #11484472

Beginning about 3 months ago the Automatic Idle Stop (AIS) would randomly not function at start-up during the length of a drive though there was no indication of any issue on the dash. Shutting off and restarting would allow usually allow it to function normally. About 6 weeks ago the AIS stopped the engine at a red light, and when I removed my foot to accelerate the engine did not start, the car shut off. It took a couple of seconds to realize the vehicle was down, I had to shut the car completely off and restart to get moving almost getting rear-ended since I did not move when the light changed even though my brake lights went off, confusing the driver behind me. AIS failing to start has become more frequent and now happens at least every other day. In traffic this is a safety issue for sure. Additionally, the LKAS system randomly displays a new message on the dash that it is disabled for a few seconds while driving on the freeway and then clears itself. Other seemingly related electrical issues started at the same time. On several of the occasions that the AIS failed to restart, All dash lights flickered rapidly, and the speedometer needle bounced wildly. after shutting down and restarting the A and B Trim computers had been zeroed as well as the MPG average being zeroed, and the Economy mode had been switched of. These nuisance electrical issues are not a safety concern themselves but may help point to a common failure which does cause the safety issues of the AIS and the LKAS systems. I believe you are investigating similar AIS issues on the Honda Pilot which shares many of the electrical and drive train components with the Ridgeline.

NHTSA #11472506

On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ minutes of driving, the truck's check engine light starts flashing and the vehicle goes into "limp mode" and will barely accelerate to avoid oncoming traffic from behind. The vehicle must be stopped and turned off to clear the engine light and return to normal performance. The on-board computer does not store any diagnostic codes when this occurs. There are numerous documented incidents exactly like this one on the Honda Ridgeline Owners forum. I have taken my truck to the dealer three times with no resolution. The dealer consults with Honda Tech support, who is unsure how to solve this issue. Assorted repairs have been documented on the aforementioned Honda forum, to no avail. This is definitely a safety issue when the truck loses power in traffic. I have almost been hit from behind while the vehicle is in limp mode. The initial occurence happened in November 2021 and most recently again April 16, 2022. Essentially for a year and a half Honda has done nothing to fix this problem.

NHTSA #11461465