2019 Honda Ridgeline: Recalls, Complaints & California Lemon Law

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11628227

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11627777

The contact owns a 2019 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact was able to inspect the vehicle with a scanner and received DTC code: P0087 (Failure with the fuel pump). The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,700.

NHTSA #11626698

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11622722

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11622288

The contact owns a 2019 Honda Ridgeline. The contact stated that while at a red light, the vehicle stalled. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. Parts distribution disconnect.

NHTSA #11621813

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11615578

The contact owns a 2019 Honda Ridgeline. The contact stated while accelerating, the vehicle stalled. While driving at slow speeds, the vehicle began to sputter. While driving 65 MPH and accelerating, while attempting to pass a tractor-trailer, the vehicle hesitated. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.

NHTSA #11633322

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11621733

See attached document for complaint.

NHTSA #11610488

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign number: 23V858000 (Fuel System and Gasoline). The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle hesitated and stalled. The contact continued to drive the vehicle until arriving to a parking lot where the vehicle was turned off. The contact waited for several minutes and restarted the vehicle, and the failure was resolved. The dealer was contacted and informed the contact that the parts were not yet available for the recall repair. The vehicle was not diagnosed. The contact had received a second notice that stated that parts were available in limited quantities. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and confirmed that the parts were being distributed in limited quantities. The failure mileage was 119,917. Parts distribution disconnect.

NHTSA #11603395

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11675850

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11628318

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11586496

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #11585523

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11598635

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not contacted. Parts distribution disconnect.

NHTSA #11575533

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that the emissions warning light illuminated and the vehicle stuttered. In addition, the engine was not performing at its normal level. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect.

NHTSA #11597329

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #11573389

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11627222

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11589165

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11634630

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11630050

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11583502

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11589145

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11591451

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11620430

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and another dealer, Gallatin Honda (2109 Nashville Pike, Gallatin, TN 37066), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11621897

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11629920

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11635938

The Transmission error continues to flash on the dash. It has now happened on four (4) occasions. Transmission was flushed and still occurs. Diagnostic Error Code P0741 stored. Torque Converter issue. Honda has extended the warranty for most of these vehicles, mine is not showing in the extension. However, it appears to meet all the specifications that it should be covered. Have it at the dealership which confirms all above. They claim Honda Corporate has to decide to extend the warranty. Talked to Honda Corporate today and they said the NHTSA has to extend the warranty, they do not decide.

NHTSA #11701650

(This incident report is for my replacement transmission, I have already submitted an incident report for my original transmission which also failed in the exact same manner.) 1. My replacement transmission started bucking and clanging and down shifted extremely hard while I was driving in traffic, I lost all power and the vehicle would not accelerate but the RPM's kept rising. 2. My safety was at risk because I lost power while in traffic and my vehicle became disabled on the road and I required the assistance of good Samaritans to help move my car off the road way, causing their safety to be at risk too. 3. My vehicle has been inspected by Honda. Their recommendation was to replace the original transmission, so I did, and the second transmission (the subject of this incident report) also failed, in the same manner. 4. The vehicle monitoring system did not give any prior warning that something was wrong till after the vehicle bucked, down shifted and lost power, only then did the car warnings go off and say "Transmission system" and then "emissions system"

NHTSA #11700702

The contact owns a 2019 Honda Ridgeline. The contact stated that while driving at 35 MPH, the vehicle hesitated while shifting into gear. While driving at highway speeds, the vehicle hesitated while shifting into gear. There were no warning lights illuminated. The vehicle was taken to a transmission center, and it was determined that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but there was no response. The failure mileage was approximately 61,500.

NHTSA #11680825

While driving in traffic, the transmission made a clunk and the vehicle would not continue to accelerate, instead the rpms kept rising, (zero change in speed) the vehicle never shifted up or down again after this. Had to keep the car driving at around 35 mph till I got to a safe location to park the car.

NHTSA #11651628

I have had to replace the transmission fluid at least 5 times. The vehicle shifts extremely hard and feels like your being rear ended, That is my indicator to change fluid. Also will not shift and continues to run at 4500+ rpms on the highway. The clutch converter my self destruct and I feel that it is a poor design and I should not have to pay for this over and over and hope it does not have a catastrophic failure at some point. I know they Honda has replaced some clutch converters but mine is not one of the six speeds chosen.

NHTSA #11638346

Torque Converter malfunctioned causing vehicle to bang into first gear with slow acceleration there after as I was accelerating/merging onto the highway. Tractor trailer that was coming up to where I was merging needed to swerve into other lane to avoid hitting me. Brought vehicle to dealer and they confirmed that my torque converter needed to be changed. There were no previous warning signs or warning lamps indicating there was a problem. Honda has a service bulletin out # 23-078 for faulty torque converter issue for my year but Honda dealer states that my VIN is not part of that service bulletin so I have to pay to replace the torque converter.

NHTSA #11630104

I am writing to express my concern regarding an ongoing transmission issue with my Honda Ridgeline. I initially experienced problems with the transmission around 60,000 miles, which manifested as gear slippage or shuddering. After bringing the vehicle in for inspection, I was informed that this issue had been noticed with other Ridgeline models, although Honda has not issued a recall for it. Instead, a Service Bulletin was issued, recommending a transmission fluid flush followed by a test drive at various speeds, and repeating this process three times. This procedure was performed, and the issue seemed to resolve temporarily. However, I am now experiencing the same problem again at 79,000 miles. While the flush worked previously, it seems unreasonable that I would need to repeat this process, especially considering the associated costs of flushing the transmission fluid multiple times without a lasting solution.

NHTSA #11626366

When driving and the transmission , when up shifting from 4th to 5th to 6th gears, produces rough and delayed shifting; sudden, harsh accelerations and decelerations ; and a sudden loss of power.

NHTSA #11613512

The transmission in my Honda Ridgeline failed while traveling on the highway at a high rate of speed. Ultimately, there was an internal failure with 3rd gear having been lost. The vehicle was not towing or hauling anything other than myself, two other passengers, and a bit of luggage. This was a properly maintained vehicle with a transmission service performed a year prior. Upon stopping I opened the hood to discover transmission fluid sprayed all over the engine bay and the transmission dipstick missing. At the time of failure, there were no warning signs or lights on the dashboard. According to the Honda technicians that diagnosed and replaced the transmission there was no reason as to why it had failed in such a way. I feel that this type of failure could have caused a serious accident. Anyone considering a vehicle with this transmission should be aware before putting their family in it that it may go out suddenly.

NHTSA #11597734

Transmission intermittently shifts very very hard. Like you have been in rear ended by another car. To the point you can not drive due to how hard it shifts. Also related to this and often but not always occur in unison is that the transmission will not shift into the higher gears. 5 or 6th. It will stay in a lower gear and produce excessive rpms at highway speeds. Around 50+ the car will not shift and the rpms go well over 3000-4000 rpms to maintain speed. This has now happened several times in the last 6 months. The dealer had me pay to change the transmission fluid and it went away for a few months and the problem is now back.

NHTSA #11592060

My torque converter is failing, sputtering in 1st and 2nd gear constantly. P0741 shows up in code however my truck is not part of the INVIN 8 year 150,000 extended. I currently have 140,000 on my truck with a bad torque converter and am having to pay in full for the repair.

NHTSA #11610880

My truck doesn't qualify for the 8 years 150,000 extended warranty due to the vin, however at 140,000 miles my truck has continued to experience spuddering and low acceleration from 1st to 2nd gear. My mechanic informed me I have a bad torque converter, which is known to happen with 2019 ridgelines. However Scott Honda in West Chester PA isn't acknowledging the issue per the warranty. Code P0741 was evident when I got transmission flushed in April 26, 2024 by my mechanic at Qyst automotive in Upper Darby PA. He informed me to bring it to Scott Honda with the confidence they would happily take care of it because it is a safety concern. My truck feels unsafe to drive and although the same issue is happening under the extended warranty torque converter recall I have to pay out of pocket for an unsafe vehicle.

NHTSA #11610919

On 1-12-2024, without any previous warning, a message pop up on the screen inside my truck that there was a problem with the AWD system on my 2019 Honda Ridgeline. I took it into the Honda dealer 2 hours later and was told that the rear differential oil pump was not working. At that time I was not given a reason for the pump failure. I asked whether it would be covered under the drive train warranty and was told that the warranty had run out in June of 2023 and eventhough it only had 44,000 miles it would not be covered. They needed to order a part and I took the truck in for repairs on 1-18-2024. The problem message stayed on until repairs were done. It was not intermittant. When I got the bill it stated on the bill that the pump had failed due to "corrosion". I don't know if any other party has inspected the part or if it is still available for inspection anymore and the only confirmation I have of the problem is what the dealer service manager told me. I believe that this is a significant safety issue in that if a major part of the drive train fails without notice while driving it could cause the vehicle to swerve and cause death and/or destruction of property. I think it may be a design flaw in that if a major part of the drive train fails after only 44,000 miles due to corrosion, that part is not adequately manufactured, placed or shielded to prevent corrosion.

NHTSA #11568845

My vehicle a 2019 Honda Ridgeline has an identified issue with the torque converter from the dealership. American Honda has a Service Bulletin 23-078 (listed below) that covers the exact same issue but my VIn falls short of being included in this identified and known issue. MULTIPLE Honda Ridgeline owners 2017-2019 with the 6AT have had these same issues. Service Bulletin 23-078 August 31, 2023 Version 1 Warranty Extension: 2017–19 Multi-Model 6AT Torque Converter - DTC P0741 Stored AFFECTED VEHICLES Year Model Trim VIN Range 2017–18 Pilot ALL w/ 6AT Check iN VIN status for eligibility 2017–19 Ridgeline BACKGROUND Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF. American Honda is extending the warranty on the torque converter to 8 years or 150,000 miles from the original date of purchase, whichever comes first. CUSTOMER NOTIFICATION Owners of affected vehicles will be sent a notification of this campaign. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. CORRECTIVE ACTION Confirm the vehicle has DTC P0741 stored and replace the torque converter.

NHTSA #11585831

In research to an upcoming service repair on 5/24/24, I experienced the service advisor knowing very quickly about the symptoms I told him. Made me inquire a google search about the tork converter in my transmission. To my dismay, numerous complaints were visible along with a class action suit actively being pursued for same issue. I realized the cost to Honda, but I feel some type of pressure needs applied for a recall since my cost was going to be around $800-$900. American Honda Motors gave me the typical speech, as to not show any prejudice toward the issue.

NHTSA #11590118

At approximately 50,000 miles I began experiencing a “judder” from my transmission mostly while driving uphill. I researched the issue and discovered that a significant number of ridgeline transmissions (2017-2019) are experiencing the same issue. It is a problem with the torque converter. The dealer was aware of the issue and charged me over $400 to triple flush the transmission(even though I have a dealer extended warranty). It is possible for the torque converter to fail causing transmission failure. It is now recommended to flush the transmission frequently(more than manufacturer service recommended intervals) to hopefully keep the transmission from failing.

NHTSA #11556863

My 2019 Honda Ridgeline had very noticeable torque converter judder with milage in the 40k. I do not tow other than an occasional utility trailer, loaded lightly. Additionally, the vehicle was always operated in normal conditions. There were never any warning vehicle codes or any other Honda notices on potential problem. On 7/14/2023, I took it to a Honda dealer who verified condition in writing on invoice and serviced the vehicle in accordance with Honda Service Bulletins 17-025 and 17-026 which resulted from similar complaints and class action from 2017 Honda Ridgelines. After researching online, I noticed many 2018 and 2019 ridgeline owners were complaining about the same issue of premature transmission torque converter problems in various forums. This premature defective transmission issue did not go unnoticed by Honda as they changed to a different transmission for 2020 models. I believe that Honda and this issue should be investigated so as to hold Honda responsible for appropriate corrective action to include warranty extension of the 5 year / 60000 miles. I am uploading Invoice which documents issue and payment. Document says RPM surges 1000 to 2000, which should have read 100 to 200 RPMs.

NHTSA #11532265

Multiple occasions of vehicle lurching, jerky acceleration, and horrible noises when shifting gears at low speeds at 40,000-50,000 miles. Brought to Honda twice. They could not replicate the problem. It was unpredictable when this occur. Vehicle was returned at a huge loss of depreciation value in a short time for customer, who felt too scared to drive it anymore.

NHTSA #11498599

The contact owns a 2019 Honda Ridgeline. The contact stated that while his wife was driving through a parking lot, the vehicle accelerated upon the depression of the brake pedal without warning. Due to the failure, the contact's wife hit a brick column which resulted in a chip. The air bags deployed upon impact. The contact's wife suffered bruises around her waist and right thumb. The contact's wife did not seek medical treatment due to her injuries. A police report was not filed. The contact was called to the scene and had the vehicle towed to an independent mechanic where the vehicle was repaired. Prior to the failure, the contact noticed that the brakes were soft upon depression without any warning. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was 23,706.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11491931

At 45k miles the transmission is surging at low speed. according to several honda forums, this is a very common problem cause by a bad torque converter. Mine is going to the dealership for repair Friday (I first have to pay $200 for transmission fluid flush/replacement) Even the guy at the dealerships new it was an issue (told me: "probably torque converter, seeing a lot of those"). vehicle is in great shape otherwise and has been babied the whole time. he says torque converter is covered only up to 60k miles. this needs to be a recall!

NHTSA #11472453

The engine light came on and cam shaft caused the rod bearing to fail. I see there is a recall 23v751. But my vehicle vin. Is not on it 2019 honda ridgeline

NHTSA #11707126

My engine started knocking from the connecting rod bearings and my vehicle is now not usable. The active recall on 2017 and 2019 Ridgelines is not covering my VIN and I have read many others are having the same issue. This issue if left untreated could cause my vehicle to die resulting in a loss of power. The manufacturer is refusing to repair the issue.

NHTSA #11701104

While driving to work, engine started knocking, engine and battery light came on, then engine shut off....all of this in a matter of seconds. I coasted to a stop and had truck trailered to my dealer.

NHTSA #11696254

I was driving to work, engine starting knocking, check engine and battery light came on, and truck shut down. I coasted to a stop and had truck trailered 110mi. to dealer.

NHTSA #11696255

My 2019 Honda Ridgeline vehicle has less than 70,000 miles and we have always gotten our oil changed at the recommended times. The last time was about 2,000 miles ago at the Honda dealership. We also regularly check the oil. While driving down the interstate near where we live, the car engine suddenly stopped working and smoke came from the engine. Thankfully, we were in right lane and were able to coast it to the shoulder. We had the car towed to the nearest Honda dealership. For some reason which the Honda dealership won't disclose nor would corporate Honda, the piston in the engine blew two holes in the number 5 cylinder. This damage is consistent with the possible damage that a recent recall addressed. In that recall the piston bearings needed to be replaced. Although some 2019 Honda Ridgelines were included in that recall, our VIN number was not. There was also a recent investigation by the NHTSA into similar instances involving similar damages and vehicles not being included in the baring recall. Although we were not hurt, if the highway had been more crowded or the car not in the right lane, we could have been seriously hurt. Furthermore, the engine will cost $17,548 to replace. After requesting assistance from the Honda through their goodwill program, we were denied. The car has not yet been repaired. We would like to request further investigation into this and similar instances. Thank you.

NHTSA #11673455

My check engine light started blinking, and the engine began to idle roughly. Took into dealership, and there was a connecting rod bearing failure on cylinder 1. Seems related to recall 23V-751.

NHTSA #11655211

The contact owns a 2019 Honda Ridgeline. The contact stated that there was a rattling sound coming from the front end of the vehicle near the fuel injectors. There were no warning lights. The dealer was contacted, and an appointment was scheduled. The vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 104,000.

NHTSA #11656497

Unknown, engine bearings

NHTSA #11628030

Excessive wear on connecting rod or crankshaft bearings. While performing a pre-road trip oil change after only 1600 miles, I found a large amount of copper glitter metal particles in the engine oil. I have oil samples and the oil filter available for inspection. And I have pictures. If the bearings seize the engine will stop running possibly causing an accident. I had put just 15 miles on the fresh oil while driving it to the Honda dealer. They drained the fresh oil and said they did not find metal - not surprising because I had just changed it. They said the connecting rods weren't knocking and to drive it another 5000 miles then bring it back. I hear some faint knocking when the engine is cold that goes away as the engine gets warm.

NHTSA #11630968

Vehicle is currently at Curry Honda in Yorktown NY awaiting an engine repair. The vehicle developed a rod knock consistent with NHSTA campaign number 23V751000, engine damage from connecting rod bearing wear. Metal shavings were in both the engine oil and oil filter as confirmed by technicians at Curry Honda. Vehicle was driven to the dealership and all mechanical issues were verified by dealership employees.

NHTSA #11624814

I am writing to bring to your attention a significant issue I have encountered with my 2019 Honda Ridgeline, which recently suffered a catastrophic engine failure from a seized connecting rod bearing, resulting in a blown engine. With virtually no warning, the dash lights illuminated and the engine lost power and started smoking while on the freeway. A 911 was called and police and fire responded. The engine compartment was drenched with water in an effort to prevent a fire. Any delay in emergency services response would have certainly resulted in a fire and possible accident or injury. The vehicle was towed to and is currently at my local Honda dealer who confirmed the cause of the engine failure. I was informed that there was a recall issued for this exact problem for 2017 and 2019 Honda Ridgelines, however my VIN was not included in the recall even though my vehicle experienced the same engine problems. Allstate insurance inspected the vehicle and confirmed the cause of the failure. Additionally, after researching this issue I found that there are numerous 2017 and 2019 Honda Ridgeline owners who have also experienced the same exact issues. I would like to understand why my vehicle was not included in this recall and if there is anything that the NHTSA can do to get it covered. I was told by Honda America that you have the authority to expand the recall. .

NHTSA #11618954

Engine suffered internal mechanical failure. I had the failed engine replaced so it is no longer in my position. My wife was driving and was nearly rear-ended on a major highway at around 55mph. Without warning, the truck stalled then completely stopped. she was able to get it running for a short period in order to go down an off ramp. Then it would not restart. I had the truck towed to the dealer and the diagnosing mechanic described it as an internal mechanical failure, most likely a rod bearing failure. The dealership service manager discouraged me for having the engine full diagnosed because of the cost. Failure occurred without warning. Once the truck stalled, all warning lights began to flash.

NHTSA #11628027

I have a well maintained 2019 RIdgeline that at midnight on the highway started flashing a red motor sign at me, and within 10 miles was flashing all lights and chugging and grinding, stranding me. I found out Honda had recalled hundreds of thousands of cars due to a similar failure. I asked Honda customer service and my local dealer if I were to pay for diagnosis and it was the same failure as recalled motors, would they cover it, they won't answer me, but the dealer implies that I will pay all costs period, diagnostic fee as well as used motor cost, because even thought they quoted me a new motor at $20,000 they actually don't have the motor, so I have to take used motor. I went through a nightmare last year with them and had to pay $4000 for a torque converter repair while 2 1/2 yrs of my same truck got theirs free, mine was too newly built to be covered. I think they are borderline criminal in their actions.

NHTSA #11614107

Beginning at ~30K miles, I am hearing a "rod-knock" from the bottom of engine. Especially noticeable when starting out from a stop. Easily reproduced by putting foot on brake, truck in drive, and slowly depressing accelerator pedal. All maintenance since day 1 on truck (now has 65k miles) has been done at dealer. Reported issue to dealer and they responded, "cannot duplicate". I fall within the Honda engine rod bearing issue and I am concerned about engine failure.

NHTSA #11624652

My car was recalled months ago but Honda has not provided the parts for the repair. I don't know why they are telling me about the recall (it is serious...fuel pump) but not getting parts in a timely manner to fix it. They keep telling me to call the dealer; the dealer keeps telling me they don't have the parts and there is no ETA as to when they will be available. Can't Honda just replace the entire fuel pump if they can not make or obtain the parts to repair it?

NHTSA #11580727

Bad fuel injectors.

NHTSA #11558396

The 2019 Honda Ridgeline truck was driving at 70MPH for one hour at 25F temperature. After exiting the ramp, the Check Engine Light started flashing, lost power and the engine was running very rough and cannot drive more than 35MPH. Stopped on the side of the road, turned the engine off and then back on and the truck was driveable again. Had this truck for 4 years now and had this problem once or twice every winter.

NHTSA #11515833

There is a fuel pump recall on my 2019 Honda Ridgeline. The danger of this is it could go out causing a crash and or injury. I have been trying to get this replaced for ONE YEAR now, to no avail. I want to avoid this happening while driving at freeway speeds, and need to have it replaced ASAP.

NHTSA #11627045

I had to replace a bank of injectors and I only had about 75000 miles on vehicle. this is a defect they should not fail so early. They are TSB and recalls on my model just not my VIN

NHTSA #11638341

Fuel pump module - truck surges, stumbles ,slows down at 20-40 mph. Contacted 2 Honda dealerships mid- late May 2024 ( Gunn Honda, HillCountry Honda San Antonio TX), was told parts to fix unavailable. Contacted same 2 November 16 , told parts still unavailable to fix, even though It’s been 7 months since I received recall notice and contacted the dealerships.

NHTSA #11625678

I took my 2019 Honda Ridgeline in on November 4, 2024, for a P0430 code (which was intermittent) and for a fuel pump recall. The dealership informed me that the fuel pump would need to be ordered, which would take a few days. However, shortly after dropping off the vehicle, I received a call stating that the fuel injector for cylinder 6 had failed the test, and they quoted $1,734.71 for replacing the fuel injectors. I inquired about Honda Service Bulletin 19-073 (dated July 5, 2019), which addresses issues related to debris from the fuel injector manufacturing process. The dealership then called back and informed me that this issue would only be covered under the warranty period. They advised me to submit a claim directly to Honda, providing me with a phone number for that purpose. Since getting the vehicle back, I have conducted further research and found Honda Service Bulletin 21-010 (dated February 11, 2021), which extends the warranty on these fuel injector repairs to 10 years or 150,000 miles, whichever comes first. My Ridgeline has only 61,000 miles. I filed a claim with AMERICAN HONDA MOTOR CO, case # 15143166 on 11/16/24 requesting reimbursement for the fuel injector repair in the amount of $1,734.71. I received a phone call on 11/30/24 stating my claim had been rejected. They stated I needed to submit a complaint with NHTSA. The symptoms experienced are the exact the same as the two service bulletins describe, thus the repairs should be covered. I emailed the service department on November 15, 2024, to inquire about the status of the fuel pump, but as of today, it has not yet arrived. I have been waiting over a year for a fuel pump replacement. I have highlighted pertinent information in the attached documents

NHTSA #11628253

Over the last several months the vehicle developed a strong fuel odor in the engine compartment after being driven. I took it to the Honda dealer to identify the cause on 8/30/24, they kept the vehicle for 2 days and were unable to find a problem although they also observed the strong fuel smell. Their recommendation was to return with gas tank less than half full so they could check that. Fuel smell is clearly in the engine compartment, so I took the vehicle to my local mechanic who used a camera to localize the smell/leak to the top of the engine. They recommended removal of the manifold to diagnose further and identified a significant leak between the high pressure fuel pump and the injectors. They replace the fuel joint pipe, six injectors, and high pressure fuel pump cover which was saturated in fuel. Two areas of concern. First, there is clearly an unadressed leak problem with the fuel joint pipe. It is mentioned in several places on the NHTSA site for this Ridgline model and several related model designs. While this vehicle did not catch fire, a significant leak on the high pressure side of the high pressure fuel pump is a clear hazard and should be analyzed to identify the root cause. Second, Honda needs to proactively address this with their dealer technicians. I have no way to verify if they actually disassembled the top of the engine to access the high pressure fuel pump, fuel joint pipe, and injectors, as they told me, but it didn't take long for my local mechanic to identify the issue once they did. Bottom line is this problem is real, occurs frequently enough to appear as an issue reported to NHTSA and will not be easily identified by scanning the vehicle codes which is apparently what the dealer standard practice is.

NHTSA #11623082

We started experiencing hesitation with our 2019 Ridgeline. We then experienced twice the check engine light coming on but eventually clearing on its own. We took the truck to the Honda dealer from where we purchased our Ridgeline new. They mentioned there is a huge backlog on the factory recalled fuel pump, which is part of the root cause of the truck stumbling and hesitating. They additionally cited the fuel injectors as a root cause. We then discovered the repair parts are not available with no date known as to when the parts will arrive. We then checked with the only other Honda dealer in Tucson, AZ and that dealer stated the parts were not expected until December 2024 at the earliest. We then called Honda corporate office in California, and they were even less helpful than the dealerships in town. We are VERY concerned that we have a 2000 mile trip to take at the end of August when we will temporarily relocate for me to attend graduate school. Is there anything you can do to get Honda moving on acquiring the parts so we don't get stranded somewhere on our trip?

NHTSA #11607372

Emissions light came on and code read a faulty fuel injector. I see it is an extremely common issue and warranty has been extended in some states. Honda dealership tried to charge me $2,000 to replace injectors. This is happening to two other ridgeline owners that I am aquatinted with. It seems that Honda is aware of the issue when I purchased the vehicle.

NHTSA #11601757

Honda issued a recall for my vehicle in Feb 2024 and I have sought to have this issue resolved since then. I have visited my local dealer from whom I purchased the vehicle over 12 times since and they have declined to put me on a list to obtain the replacement part. Today, the parts department clerk told me that all the parts that they receive from Honda go to fix the vehicles that they have on the lot for sale. They would not accept an order for the part to repair my vehicle and told me that I would just have to keep checking in with them. I have been waiting for over 10 months for their proactive response to no avail. There is no indication that Honda has any intention of repairing this defect and the Safety Consequence of a potential of an 'increased risk of a crash or injury' remains. My wife does not even want to travel in this vehicle due to the unresolved risk that this vehicle presents. I strongly feel that Honda should be required to resolve this issue for the existing cliental with in use vehicles prior to being allowed to fix their unsold in stock used vehicles for sale and profit (to the detriment of existing customers). This would certainly put the pressure on Honda to expedite the remedy of this long existing recall.

NHTSA #11625706

Emissions System Problem Alert message and Check Engine Light came on Jan 27th 2024. Vehicle Mileage at this point was 59,960. I took my 2019 2WD Ridgeline Sport in for service early Feb. 2024 to have the problem investigated. It was deemed as bad Fuel Injectors. Parts were not in stock and were ordered. The Check Engine Light and the Alert went away the very next day. Then there was a recall issued for the fuel pump around mid February 2024. Parts were not available so it was ordered. Fast forward to March (No Check Engine Light or Alerts) I did some research on fuel pump issues and found that it could cause the Check Engine light to come on and the Emissions System alert. March 22nd I took it in for the fuel pump replacement, upon arrival they stated that the fuel injectors were in and they would replace those as well. I declined them being replaced based upon my fuel pump research. Fuel pump replaced only. Between March 22nd 2024 and Oct 2 2024 (No Check Engine Lights or Emissions System Alerts) Oct 3rd both the Alert and Check Engine light came on and then went off the very next day. January 7 2025 the alert and check engine light returned and stayed on for about 10 days and then went off. Service scheduled for January 24th 2025. Fuel Injector were changed for $1148.00 as of now no further issues Vehicle Mileage 70,405. The complaint is that this is a known fuel injector problem and I don't believe that Honda did a very good job of containing the fuel injectors that were not manufactured to proper specifications as noted in the Warranty Extension for fuel injectors dated 2/11/2021 which only states certain 2017-2019 Honda Ridgelines, my guess by certain VIN #s In my opinion Honda should cover the the cost of replacing my fuel injectors. There are loads of customers out there, if you do the research, that have had the same issue as me. For reference I have attached the Warranty Extension notice.

NHTSA #11639056

Complaint of a chirp noise heard inside cabin or coming from the engine compartment. Sometimes it is heard very well, sometimes weakly. What influences this is not clear. The car was delivered to the dealer. After diagnostics, it was diagnosed that noise coming from high pressure fuel pump and rear engine mount.

NHTSA #11547653

Vehicle emits a popping sound several minutes after startup and several minutes after shutdown. It appears the carbon/vapor canister or fuel tank is not properly allowing the pressure to properly disparate. Been happening since new; dealer says they are not aware of it being a known issue. I’m concerned this may cause a premature failure with the system and/or cause future, unnecessary repair costs or other issues.

NHTSA #11509042

Engine light flashing on highway with reduced power

NHTSA #11507933

vehicle constantly gets a p219A fault code (air fuel ratio out of balance) there is currently a recall for 2019 ridgeline for same problem but only applies to specific vin, had the fuel pump replaced recently under a recall due to impeller releasing debree into fuel system. now injectors are clogged causing the same problem as listed in current recall, however honda claims it only affect certian vinn, recall should be broaden, to cover all vinn that hs the exact fault.

NHTSA #11506304

There was a following problem. The car began to turn on the ignition itself. It does not matter if the keys are inside the car or far away from it. This leads to a complete discharge of the battery. May trigger an alarm if the car is closed. Flashing malfunction indicators. A couple of times it was difficult to turn off the car. After pressing the start button to stop the engine, the engine continued to run. After repeating the attempts several times (4-5), the engine stopped. Also had trouble starting the car several times. The starter worked but the car would not start. Disconnecting the battery and connecting it again solved the problem and the car started. The car was taken to the dealer where it was diagnosed that Keyless access control unit is failing. After replacing the unit and at the moment the car is working as it should.

NHTSA #11547651

A failure with the "keyless entry/TPMS control unit" caused my alarm to go off randomly. Alarm would go off at random times, draining the battery & leaving the truck unable to be started. Also, while going off, the truck could not be used/controlled/started. Honda replaced the defective part, at my cost, without a manufacturer discount. This happened randomly from when the vehicle was about 2-3 years old, then reappeared at around 4-5 years. Honda knows about this problem and issues a TSB for it, TSB 21-055.

NHTSA #11639346

Honda dealership told me to bring my vehicle in for NHTSA 22V867. They checked parts department and told me they had ample parts in supply. At the dealership I was told the wiring harness was inspected by them and was fine and would not be replaced. I was provided an invoice that stated “recall performed”. The service manager explained they do what Honda tells them, not what the NHTSA says. I inquired directly to Honda and they verified they do not do what the NHTSA says, only what Honda says. I would like the wiring harness replaced per the recall, per the ample supply Honda told me they have. The dealership verified twice to me they have an ample supply.

NHTSA #11496475

Back up camera no longer works due to frayed wiring.

NHTSA #11494226

Unknown component - on two occasions, the truck's windows were all rolled down and the sunroof was opened - all on their own while the vehicle was parked. Safety issue - should this reoccur during a rainstorm, it will flood the truck. Issue has not been confirmed by dealer or others. Vehicle has not been inspected by manufacturer or others. No symptoms prior to the initial event.

NHTSA #11490581

Image from rearview camera no longer appears in instrument panel center screen when reverse is selected. It can be clearly seen that the wires connecting the camera are severed where the tailgate hinges on the body.

NHTSA #11491754

The contact owns a 2019 Honda Ridgeline. The contact stated that while attempting to reverse, the back-up camera was inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.

NHTSA #11487899

Backup camera no longer functions. I inspected cable harness and wires have broken. Honda dealer will not do anything.

NHTSA #11482538

The wire to the backup camera were cut by the wear and tear from the opening of the tailgate.

NHTSA #11475628

Four months after warranty expiration, the back up camera began malfunctioning - either not working at all (black screen when in reverse) or camera image stuck on "fish eye". The wiring harness between body and tailgate is clearly frayed, with copper wires showing some as severed and some as lacking insulation. Worried about backing up into/over pedestrian or bicycle.

NHTSA #11481868

Open Recall for Fuel Pump. Have tried multiple times to schedule repair with Honda Dealer to be told they cannot get parts from Honda and to call them. This problem has been going on for a year.

NHTSA #11635438

While driving on the Interstate, the sunroof "exploded" over my head. Thankfully, I had the shade closed or I would have been injured by flying glass and likely would have crashed. There were no vehicles ahead of me to throw up road debris that might break the glass. There is apparently a class action lawsuit that was filed for similar incidents: U.S. District Court for the Central District of California: Tappana, et al., vs. American Honda Motor Co., Inc. I retained the broken glass.

NHTSA #11552407