2020 Ford F 250: Recalls, Complaints & California Lemon Law

2020 Ford F250 with 85,000 miles. We purchased new and all maintenance has been done on time and by Ford Service. Transmission began jerking when going from park to drive (or reverse). Noticeable lunging of the vehicle when putting into gear. This began in December 2025. This is a safety concern if anyone is in front of or behind the vehicle when this happens. The truck jumps. Now the transmission is not shifting gears smoothly when the truck is in motion. This is a known problem with trucks manufactured during this time period with 10R80 transmissions. Ford has been less than helpful in helping me come to a resolution. They tell me there was a TSB sent out. They attempted to reprogram software (at a cost of $424 to me). I will upload the invoice from Ford. This only made the problem worse. They quoted me a "special price" of $8,500 to replace the transmission, however their service department is SIX WEEKS out. For this reason we have chosen to have the transmission replaced at a local transmission shop. Their price is $9,932.41. I have attached that invoice. Ford needs to take accountability for this safety problem and attempt to make these vehicles safe. They should absorb at least some of the cost to fix this design problem. We paid full price to purchase a new, safe vehicle. That is not what we received. Rather than a "Technical Service Bulletin", Ford should be forced to do a recall and make this right for customers who paid top dollar for these vehicles.

NHTSA #11714005

Known issue identified with this particular make, model and year truck in 2021; rough shifting, wrench light illuminating, failure to shift gears appropriately, stuck in certain gears risk of stalling, stopping, unable to shift down appropriately inspected by dealer and mechanics Ford document shows planetary needle bearing inside ring gear assembly generates contamination back in 2021/2022; unable to confirm fix was performed on this vehicle

NHTSA #11687722

Recall is 9 months old and still no remedy available. Unable to use truck on platforms such as Turo because of the safety risk. No update from Ford, no dealer has a remedy.

NHTSA #11682665

The contact owns a 2020 Ford F-250. The contact stated that he received NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The local dealer was contact who confirmed there were metal shaving in the fuel injectors. The vehilce was not repaired. The manufacture was not contacted. The failure mileage was approximately 30,000.

NHTSA #11737777

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while attempting to schedule an appointment, the contact was informed that the recall repair had been placed on hold. The contact stated that recently, while driving approximately 60 MPH, the vehicle started to lose motive power. The contact stated that the vehicle stalled and was towed to the same local dealer. There was no warning light illuminated. The vehicle was diagnosed, and it was determined that the high-pressure fuel pump had failed, and the pump and the diesel fuel system needed to be replaced. The contact was provided and estimate for the repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 164,000.

NHTSA #11722208

The contact owns a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the check engine and loss of power warning lights were illuminated. In addition, the vehicle sputtered. The vehicle was driven to the shoulder of the road. The vehicle was then towed to an independent mechanic, where it was diagnosed with fuel systems failure. The contact was informed that the fuel system needed to be replaced. In addition, the contact was informed that a complete fuel system and maintenance needed to be performed to fix the vehicle. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part was not yet available. The dealer was made aware of the failure. The contact was informed that the recall was not associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,050.

NHTSA #11717257

The fuel tank is leaking fuel from the top where hose connects, it is cracked where the hose barb is connected to the tank

NHTSA #11718728

My cp4 fuel pump failed on my 2020 ford f250 and died while towing my 7000lb trailer for my business and had to get towed to shop to find out the entire fuel system needs replaced and ford dealer has it and says because recall 24s78 for my vehicle is on pause that there is nothing they can do about it and I’m stuck without my truck which I need for my business and believe ford is responsible to replace the fuel system with no charge to me when the cp4 pump is such a common failure in my trucks!

NHTSA #11717342

02/04/2026 69k miles. I brought my vehicle in because I got a check engine light on the dash and had loss of power. Was informed that my fuel pump had failed and sent metal shards through the whole fuel system. The damage was covered by the recall, which also included reprogramming of the tcm and pcm. Was then told that the reflash of those systems was a failure, and that the Ford Motor Company was working on a remedy. My dealership has since completed a full fuel system replacement, and there still isn't a fix for the programming issue. This is a revenue generating vehicle, and the only one, for my small business. I lost many clients due to inability to perform the work I was contracted to do. My dealership did offer me a loaner vehicle, but it's not one that can perform the work that my truck was able to do, and was told not to use the vehicle for any commercial work or towing, as thats not allowed. Ive reached out to customer relations to get updates, and have had no help from them, save for telling me they're working on it, and will hope to have a remedy soon.

NHTSA #11727660

Component: Air Conditioning / Heater Subject: Recurrent HVAC System Failure - Passenger-Side Temperature Control Malfunction I am reporting a recurring failutre of the vehicle's HVAC system affecting the passenger-side temperature control. Specifically the passenger-side air vents intermittently and repeatedly blowing hot air while the driver-side continue to operate normally with cooled air. This condition results in inconsistent cabin temperature control andrenders the air conditioning system ineffective for occupants on the passenger side. Timeline of Failures and Repairs: July 2023: Initial occurrence of passenger side hot air condition. Vehicle was taken to authorized Ford dealership (McRee Ford). Repairs were performed; however the specific root cause either identified or not permanently corrected as another recurrence happened August 2025: Took it back to McRee Ford due to an identical issue reoccurred where the passenger side was blowing hot air. They attempted to repair with the same technician and was again only a temporary resolution as the issue again occurred March 2026: Passenger side blowing hot air for the third time. Took it to a different authorized Ford dealership (Cook Ford) where again, it was identified as a blend door actuator issue. Safety Concern: While the issue may appear to be a comfort concern, it presents a potential safety risk in high temperature environments such as Texas. (Heat related stress or illness for passengers) Multiple authorized dealership seem to be unable to resolve the issue. Currently vehicle is with Cook Ford and was advised that additional funding would be needed for a permanent fix. I've already been financially burdened with taking the vehicle twice to McRee Ford and now a third time to Cook Ford for the same issue, and being told upfront that the failure may again happen. I request an investigation into this matter and HVAC issue. Thank you.

NHTSA #11727893

Vehicle: 2020 Ford F‑250 Super Duty VIN: [XXX] Issue: Front / CHMSL camera intermittent or inoperative Ford CSP 20B39 applies CSP cannot be completed due to Gateway Module failure Ford has not responded despite multiple written requests I have personally sent emails to them on: Sent April 6 Sent April 9 Sent April 16 4/29 - Called and asked for coordination. Received no acknowledgment RE: Request for Coordination With Dealer to Complete Recall 20B39 [XXX] [XXX] > Thu, Apr 16, 11:59 AM (13 days ago) to crcfmc, [XXX] , [XXX] , [XXX] Dear Ford Customer Relationship Center, I'm writing to follow up again on my previous emails of April 6 and April 9 regarding my 2020 Ford F-250 Super Duty (VIN: [XXX] ). I have not received any response or confirmation of receipt. I want to correct my earlier characterization — after further research, I understand that 20B39 is a Customer Satisfaction Program, not a safety recall. That said, the core issue and my position remain the same, and I want to lay out where things stand clearly. The situation: - My vehicle is covered under CSP 20B39 (Front View and CHMSL Camera — PCB conductivity issue causing intermittent camera operation) - The program is in effect through November 30, 2030 or 150,000 miles, and the repair is to be performed at no charge to the vehicle owner - My servicing dealer, Santa Margarita Ford, attempted to complete the CSP work but could not because the vehicle's Gateway Module is not communicating properly - The dealer has advised that the Gateway Module must be replaced before the camera work under XXX can be completed My position: Ford issued CSP XXX and committed to completing this repair at no charge. If the Gateway Module must be functional in order for Ford's own program to be executed, then resolving the Gateway Module issue is Ford's prerequisite to meet — not an out-of-pocket cost to push to the customer. I'm not asking for anything beyond INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11734594

I was driving down the FM 112 in Lexington TX. The rear glass exploded. The center glass was not damaged just the glass on both sides

NHTSA #11718023

Safety of all people are affected by driving my truck with a steering wheel that might separate and cause a crash.. no loaner until fixed ...

NHTSA #11697821

On October 29, 2025, while traveling around a sweeping freeway transition ramp at 65 MPH in my 2020 Ford F-250 (46k miles on it), I hit a bump in the road. Suddenly the truck began violent, uncontrollable shaking of the front end of the truck and the steering wheel, feeling like the truck was about to fall apart. This terrifying, chaotic event caused me to struggle to steer and maintain control of the vehicle, sending me into the center divide. My son in law and 2 year old grandson were in the vehicle with me, visibly shaken by the event. Thankfully I was not pulling my travel trailer at the time, this could have ended in a critical situation. No warning lamps illuminated. Ford is aware of this issue and previously ordered a "customer satisfaction" repair, but that only covers 2017-2019 trucks. The truck is scheduled to be taken to the Ford dealership today 10/31/2025, however we are unclear whether there will be a cost for the repair.

NHTSA #11696757

The contact owns a 2020 FORD F-250. The contact received notification of NHTSA Campaign Number: (25V626000 (STEERING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA #11741499

I was driving the truck and suddenly smoke came out from behind the radio. I stopped and checked and saw that the truck was on fire. I immediately tried to turn it off with the few water bottles that I had with me. I had no luck and the entire truck burned up.

NHTSA #11727106

Sync Infotainment system freezes and has the same symptoms as listed in the recall that was issued in May of 2025. The screen will occasionally freeze when powering up or even driving, resulting in loss of use of navigation. Infotainment screen will also occasionally freeze when in reverse not showing accurate information from the back up camera.

NHTSA #11689127

The contact owns a 2020 Ford F-250. The contact stated while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed junction box due to water intrusion. The contact was informed that the junction box needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

NHTSA #11677640

Engine making heavy ticking noise from front of engine because of a cracked oil pump gear and the front main seal is now weeping oil. Ford is aware of this known issue as a TSB. Afraid to drive truck because I normally haul a large travel trailer into the mountains and the technician said the oil pressure could drop causing the motor to seize up.

NHTSA #11680497

THIS MAY RESULT IN A LOSS OF MOTIVE POWER, WHICH INCREASES THE RISK OF A CRASH NO FIX FOR A PROBLEM THAT MAY CAUSE A CRASH? FORD HAS NO SOFTWARE TO FIX A PROBLEM THAT COULD CAUSE A CRASH? YET I STILL CAN DRIVE VEHICLE? I NEED HELP

NHTSA #11636625

The contact called on behalf of her husband who owns a 2020 Ford F-250. The contact stated that while her husband was driving on the highway at 70 MPH, the vehicle stalled, with the “Low Power Mode” message displayed, and within 3-5 seconds there was a large cloud of smoke coming from the front end of the engine bay, and the vehicle proceeded to slow down. The driver pulled over onto the side of the highway. The vehicle was not able to be restarted; however, while attempting to restart the vehicle there was an abnormal knocking sound coming from the engine. The vehicle was towed to a local dealer where the vehicle was diagnosed. The contact was advised that the high-pressure fuel pump was faulty and had exploded, causing metal shards to enter the engine. The contact was informed that the engine and the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 175,000.

NHTSA #11633751

While driving at speeds above 30mph truck will have the death wobble. We will lose complete control in direction of steering. Have to try to stop and then turn the wheel right and left before the truck will regain normal travel. Is a huge safety issue and has almost caused us to wreck. Has happened multiple times and we have been unable to determine what has caused the issue. We have had the steering column recall fixed and have even changed the tie rod ends with no change.

NHTSA #11734145

The contact owns a 2020 Ford F-250. The contact stated while driving approximately 70 MPH, the vehicle drove over a bump on the highway and the front end started wobbling to the left and the right and the vehicle started shaking violently. The contact stated there was no warning light illuminated. The contact took his foot off the accelerator pedal to slow the vehicle. The contact was not depressing the brake pedal during the failure. The contact was able to slow and stop the vehicle. The contact turned off and started the vehicle and was able to resume normal operation. The contact stated while driving 50 MPH over a bump in the roadway, the vehicle started shaking and swaying to the left and the right. The contact stopped the vehicle and turned off and restarted the vehicle, and the vehicle drove normally. The contact had taken the vehicle to a local dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.

NHTSA #11627223

As I was driving on the freeway at 65 mph the vehicle started shaking uncontrollably. I slowed my speed to 55 mph and it finally stopped. I attempted to return to 65 mph again and it started shaking even worse. I pulled off at the next exit examined the truck and it looked fine. I just drove it home at 50 mph. No warning lights or maintenance lights came on.

NHTSA #11616120

The contact owns a 2020 Ford F-250. The contact stated while reversing, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V644000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 62,000.

NHTSA #11633895

The contact owns a 2020 Ford F-250. The contact stated that while reversing, the rearview camera image was distorted on some occasions, and on other occasions, a message advising that the rearview camera was inoperable and to contact the dealer was displayed on the infotainment system screen. The contact stated that the failure had progressively become permanent. The vehicle was taken to the dealer, where an unknown repair was performed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 46,000.

NHTSA #11625506

The contact owns a 2020 Ford F-250. The contact stated that while reversing, he became aware that the rearview camera displayed a blurred image, severely compromising the back-over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

NHTSA #11561389

Truck has 46,000 miles on it. While driving and reaching the speed of 55mph the truck stayed violently shaking, causing me to reduce speed to steady the truck. This has happened on more than one occasion, and seems to be getting worse. The truck was manufactured at the Kentucky plant in December of 2019.

NHTSA #11627024

The contact owns a 2020 Ford F-250. The contact stated that on two occasions while driving approximately 50-60 MPH, the front end of the vehicle started to bounce and shake abnormally, and the vehicle drifted towards the side of the road. The contact linked the failure to the failure known as the death wobble. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the tire pressures were low. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a complaint was filed. The approximate failure mileage was 20,000.

NHTSA #11628320

The contact owns a 2020 Ford F-250. The contact stated that while driving at 60 MPH, the vehicle began to shake violently. The contact was able to safely pull to the shoulder of the roadway. After restarting the vehicle, it returned to normal functionality but has since become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined the tie rods and ball joints were loose. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 20N04, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 51,000.

NHTSA #11543879

Vehicle experienced loss of power while in travel down a mountain. After inspection by a mechanic, CP4 pump had a catastrophic failure sending metal shards throughout the fuel system. This was less than a month after Fords SAFETY RECALL 24S78 that failed to remedy the problem, but before recall Number26V158 was issued.

NHTSA #11728380

On October 3, 2025 our 2020 Ford F250 King Ranch 6.7 diesel broke down with no start and check engine light. We contacted Ford. We towed the vehicle, at our expense to the dealership we purchased it from approximately one year ago on October 6, 2025. I contacted Ford on October 3, 2025 and received a claim number. On October 7, 2025 the Ford dealership contacted us to inform us the high pressure fuel pump catastrophically failed. It cracked the pump housing. It is a 12,000.00 repair. It is a safety recall. The pickup on has approximately 56,000 miles. The 5 year power train warranty ended September 15, 2025. I have contacted Ford twice sense January 0f 2025 to see if there was a resolution to this recall and they stated there is no fix as of this time. The dealership and I have contacted Ford Customer Service several times. I have left several messages for the representative handling our case and was promised call backs but never did. On October 10, 2025 there was a new case generated due to the lack of communication. Both the dealership and I were promised a call back and we did not receive one. We use this pickup for work and we are losing income. I asked for a loaner and I was told that was not possible. I pulled a Carfax on this pickup and found that possibility this vehicle was bought back twice. When we purchased it, the service record give to us did not show that information. We would like for the repairs to be completed in a timely manner. The dealership stated on October 8, 2025 that the entire fuel system would need to be replaced and could have it completed in three business days. I am not feeling comfortable knowing the pickup has been bought back from Ford two other times and not informing us. Also I am worried it may have caused engine damage.

NHTSA #11692966

Driving while pitman arm broke in half lost total control

NHTSA #11705754

Sometime sudden decrease of power , f250 truck rpm goes high while parking with engine on and now pitman arm broke off causing no control of steering . Having it push safely off the road , contact dealership but no parts to fix and timely how long it takes to get part to fix problem. 2020 ford f250 start but very unsafe to operate with no control of the steering

NHTSA #11706235

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that soon after starting the vehicle, the vehicle shut off without warning. The contact made several attempts to restart the vehicle, but the vehicle failed to start. Due to the failure, the vehicle was towed to the dealer where a diagnostic test was performed. The diagnostic test determined that the high-pressure fuel pump had failed and destroyed the entire fuel system. In addition, the contact received notification of NHTSA Campaign Number: 25V686000 (Back Over Prevention); however, the part for the recall repair was unavailable. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered under warranty. The contact inquired about the recalls on the vehicle but the manufacturer offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 144,000.

NHTSA #11703198

The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V686000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated and lost power. The vehicle was coasted to the side of the road, turned off, restarted, and the vehicle regained power and drove as intended. The message "Power Reduced” was displayed. The failure occurred approximately every 5 miles driven. The vehicle was taken to the dealer and was diagnosed with low fuel pressure, and it was determined that the fuel pump had failed and needed to be replaced. The vehicle had not been repaired because parts were not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 95,000.

NHTSA #11721446

My 2020 Ford F-250 King Ranch with a 6.7L V8 Turbo Diesel engine experienced severe engine failure while I was driving. The engine was completely destroyed and had to be replaced. My warranty company paid to install a new engine into the truck, but did not pay to have the remaining components fixed that were directly damaged by the engine failure. There was severe damage done to the fuel pump, DEF system, and wiring harnesses that caused the truck to be permanently into a mode called "LIMP Mode" which electronically governs the truck to 50 MPH. There was and still is an unresolved recall on the truck. The recall is as follows: #24S78 POWERTRAIN CONTROL MODULE SOFTWARE UPDATE BIODIESEL DEPOSIT ACCUMULATION. The NHTSA number is: NHTSA: #24V957. There were absolutely zero (0) warning signs that alerted me that this was an issue before the engine failed. No alerts or warning lamps were illuminated on the truck before it failed. All i got was a letter in the mail stating that the engine could fail due to this components and that there is no known solution to fixing the problem. This issue caused my engine to fail while I was driving to work. There are issues with the truck still that were directly caused by this issue that the warranty will not cover INCLUDING this recalled component that has no available solution. I have a 2 month old son and a wife that rely on me having this truck. I have risked the safety of my family, and others on the roads, unknowingly by operating this truck on the roads. I am asking that Ford Motor Company be held Liable for all damages to my truck, and the repurchase of the truck for full price. This is unacceptable from a company as big as Ford Motor Company.

NHTSA #11688169

My truck lost power on the Highway. Had to coast down the off-ramp and ended up blocking a turning lane when the engine failed to start back up. Called a someone to tow me back to my house and parked it where it’s been there for months since Ford has not yet issued a solution to the recall.

NHTSA #11676362

While driving on the interstate, my truck began to lose power and decelerate. A fuel pump and engine warning light appeared. I began to lose power steering while decelerating. When I finally stopped and the truck turned off, I tried restarting which resulted in a cranking noise and was not successful in starting. I had to contact a towing company for assistance and my truck has been undriveable since this date (7/6).

NHTSA #11672666

High Pressure Fuel Pump Failure: On [XXX] While driving on the highway our 2020 F250 Super Duty Vin # [XXX] experienced a complete and sudden loss of power in the fast lane, creating an extremely dangerous situation. Our safety and the safety of others were at risk due to us merging across 4 lanes in heavy traffic with no power steering and no motor function, parking in a very narrow shoulder area and requiring a tow from the highway. After towing and a diagnostic evaluation, it was determined that the high-pressure fuel pump (HPFP) failed, a known safety concern with a recall issued our truck being built in Kentucky on August 2, 2020 The cost of repairs are around $15,000. This vehicle is housed at a local diesel mechanic, and is available for inspection upon request, and has not been inspected by anyone currently. When will this recall be remedied? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11667426

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle had become inoperable due to a transmission failure. The contact associated the transmission failure with the recall; however, the dealer advised that the transmission repair would be at the owner's expense. The approximate failure mileage was 60,000.

NHTSA #11743767

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 55 MPH, the vehicle suddenly downshifted from 8th gear to 3rd gear, causing the vehicle to hesitate as if the transmission was slipping. The vehicle started to self-correct, and the transmission shifted between 5th and 7th gear. The failure occurred twice within 2 weeks. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the transmission had failed and needed to be replaced or rebuilt. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 90,879. VIN tool confirms parts not available.

NHTSA #11652463

The contact owns a 2020 Ford F-250. The contact stated while driving 40 MPH, the vehicle stalled, with the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000. VIN tool confirms parts not available.

NHTSA #11663108

The contact owns a 2020 Ford F-250. The contact stated while driving 45 MPH, the vehicle sputtered and lost power. The vehicle was towed to the residence. The contact stated that a mobile mechanic diagnosed the vehicle and determined that the engine needed to be replaced. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included in the recall. The failure mileage was approximately 200,000.

NHTSA #11633589

When temperature is below 32 degree clock spring in steering makes noise and causes steering to become stiff also renders horn in operable in positions while driving. I have brought this vehicle to get it fixed under warranty and the temperature raised to 40 degrees and everything worked as it should. I got cut off the other day and when I honked my horn it made no noise!

NHTSA #11640718

I am an Engineer in several capacities (Electronic, Mechanical, Automotive) and have studied motor vehicle fluids and lubricants in chemical and physical properties details. 2020 Ford 250 TRUCK, not light passenger veicle. A Ford Dealer, Ted Russell Parkside, 9925 Parkside Dr in Knoxville TN, sold me the WRONG POWER STEERING FLUID FOR THIS COMMERCIAL VEHICLE (TRUCK). Invoice [XXX] dated 10/02/2024. The purpose was routine maintenance on a nearly new truck. They sold me passenger CAR Power Steering (PS) fluid, not the correct Motocraft Automatic Transmission Fluid (ATF) : 1. ) as clearly specified on page 367 of the vehicles Owners Manual 2.) as obvious by looking at the dark red fluid, its obviously Ford ATF I took the steering fluid back to this Ford Dealer who blamed the mistake on a computer printout, which is a false excuse considering point 1.) above. The Parts Manager tried to blame me for the mistake stating I hadnt supplied the vehicles VIN number so they could look up the correct fluid. That was a deliberate LIE as: 1.) The Owner can find the correct fluid without knowing VIN as in 1.) above 2.) The Dealers Parts Employee neither asked for the VIN nor went out to get it as the vehicle was on their parking lot at the time of sale, 3.) An attempt at Blaming the Victim (me) which is a deliberate deceptive tactic Replacing the steering fluid in this heavy truck with the wrong, passenger car fluid, will result in fluid failure because normal PS fluid does not have the high pressure additive chemicals that are in the correct ATF. The wrong fluid will not lubricate the steering pump or rack in operation, especially at heavy loads, and cause excessive metal-to-metal wear and probably longer term steering failure which can result in accident or death. This further could be a deliberate fraud, as the un-knowing vehicle Owner would see system failure at some time in the future without being able to link the steering failure to installing the wrong fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11617912

Headlights are delaminating. They were replaced under warranty 2 years ago and now the replacements are delaminating. Ford has denied the claim for replacement

NHTSA #11629905

The headlights have failed multiple times causing bulbs to stop working or “blow”. Changed headlight bulbs approximately 4 times in the 18 months. Safety became an issue due to decreased lighting while driving. Also becomes a safety risk due to not being able to have the vehicle properly inspected by the state of WV. The problem has been discussed with the local ford dealer multiple times with no further progress other than discussions. No warning lamps or other problems prior.

NHTSA #11612436

This vehicle was delivered yesterday to my son through Autonation Sanford [XXX] . The CARFAX report stated a pre delivery inspection was done prior. On the way home he experienced loud screeching from the front wheels. Turns out $1650 later he needed new brakes and rotors. That is negligence, and fraud, especially with a commercial vehicle intended on towing a fishing boat. This was underhanded and a disgusting pattern of behavior. In addition, the open fixable recall was NOT completed as we just found out from searching the VIN on your website. The managers name is [XXX] , I have reached out to him to rectify this situation, and no call back. Truly grotesque, taking advantage of a [XXX] kid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11728224

The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Number: 25V626000 (Steering) and 25V686000 (Back Over Prevention). The local dealer was contacted and determined that parts were not yet available for the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA #11714410

The contact owned a 2020 Ford F-250. The contact stated that while driving at 75 MPH, he smelled a burning odor, but assumed it was coming from outside. Two minutes later, smoke filled the cabin. No warning light was illuminated. The contact heard flames coming from the dashboard. The contact pulled over and safely exited the vehicle. The contact saw that the engine compartment had caught on fire before the vehicle was completely engulfed in flames. A police officer was driving behind the vehicle and witnessed the fire. A police report was filed. Firefighters arrived and extinguished the fire. The contact was unsure whether a fire department report had been filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

NHTSA #11713646

Rear camera displays a black distorted image for roughly 5 seconds, then a completely black screen meanwhile instructing to contact dealer. Dealer says that even though Ford announced a 15 year extended warranty, it is not attached to any VINs. Therefore they will not honor their statement from the Chief Operating Officer on October 22, 2025 on the Ford website. Dealer at Metro Ford advised me there was no way possible to escalate case, or send an email for guidance on the issue. Refused.

NHTSA #11701426

While driving cross country, my dash warning light came on and said " In 50 miles your vehicle will lose power and you won't be able to drive more than 5 mph. DEF problem". I spent $70,000 on this vehicle used with 50K miles on it. Recall from 2024, this is unacceptable. Now another recall for steering. The steering column disengagement. I am afraid to drive it. The dealer keeps telling me no fix yet. FORD has no email to complain. I am not sure what can be done. This is my first FORD, never again.

NHTSA #11716649

The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced PCM failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA #11708820

The contact owns a 2020 Ford F-250. The contact stated that while entering light traffic, the transmission became stuck between gears. The accelerator pedal was depressed, but the vehicle failed to respond or move. The vehicle was restarted and worked as designed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the failure was related to the transmission. The mechanic called the local dealer for the contact and was informed that the vehicle was not under warranty. The contact called another local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 57,000.

NHTSA #11689192

2020 F250 Experienced the death wobble while traveling on freeway at 70 mph after running over bumps .

NHTSA #11679675

The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V626000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While the contact’s husband was driving approximately 45-50MPH, the vehicle suddenly lost motive power and power steering functionality. The driver coasted to the side of the road, and the vehicle became inoperable. The vehicle was towed to the dealer, who determined that the high-pressure fuel pump (CP4 pump) had failed and there were metal fragments inside the fuel line. The CP4 pump was replaced. The dealer confirmed that the recall repairs were not completed. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

NHTSA #11699233

The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop. No warning light was illuminated. In addition, the contact stated that a trailer was hitched to the vehicle during the failure. The contact stated that the trailer brakes was inoperable. The contact stated that the failure occurred while driving in the driveway. The contact was able to safely stop and park the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The contact referenced NHTSA Campaign Numbers: 25V401000 (Service Brakes, Hydraulic) and 25V132000 (Electrical System); however, the VIN was not included in the recalls. The failure mileage was approximately 38,800.

NHTSA #11668990

Left rear seat belt buckle or system failed causing a fault in the Airbag/Restraint system. The fault initially happened in June of 2025 with about 50k miles on the vehicle. I took it to a dealer who told me the buckle was not available and the whole system needed to be replaced for over $1500. Vehicle seldom has anyone in the back seat but that is where my children sit. Looking at posts on the internet, this seems to be a common enough problem that this should be taken care of under recall or customer service warranty.

NHTSA #11743890

door lock actuator on passenger side door has stopped working. cannot unlock or lock the passenger side door from drivers side or outside of passenger side. from inside, driver must reach across vehicle by undoing seat belt, usually with car running, sometimes with transmission in drive, to manually unlock passsenger door for passenger. This has been a common complaint on Ford Forums. It is evidently affecting many trucks. Please put out a recall on this problem. Thanks

NHTSA #11703630

Water leaking inside on the windshield during heavy rain. All across the top. Headliner damp. Rear passenger side seat belt latch bolt keeps coming undone.

NHTSA #11643274

The contact owns a 2020 Ford F-250. The contact stated that while stopped in the driveway, the vehicle shut off and failed to restart. The hill assist, traction control, brake, fuel empty, and the engine overheating warning lights were illuminated. The vehicle went into battery-saving mode. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim and referred the contact to the NHTSA Hotline. The failure mileage was approximately 139,000.

NHTSA #11638997

The contact owns a 2020 Ford F-150. The contact stated that while accelerating from a stop, the vehicle lurched forward and hesitated to accelerate. Additionally, while driving at various speeds, the transmission randomly shifted gear and the gear selector failed to match the gear selection. During the failure, the check engine warning light was illuminated, and the “WRENCH” symbol was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V197000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000.

NHTSA #11618838

The contact owns a 2020 Ford F-250. The contact stated that while the vehicle was parked in the driveway, the following day it was discovered that the front passenger’s side door window had cracked. The contact stated that recently while the vehicle was parked, it was discovered that the front driver's side window was also cracked. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 55,000.

NHTSA #11616904

Pulling my 5th wheel home to California today from Williams AZ on [XXX]. The truck has just over 53k miles. At least 8 times today my wife and I experienced the death wobble traveling on [XXX]. These episodes were difficult to overcome as we were in freeway traffic. The front end shook so violently that it took everything I had to maintain my lane, slow down and not become involved in an accident or wreck. I have called Ford customer service and have received a case #. As well I have an appt Wednesday at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11591853

The contact owns a 2020 Ford F-250. The contact stated that while driving at approximately 40 MPH, another driver on the road informed the contact that the vehicle was leaking diesel fuel with an abnormally strong diesel odor. No warning lights were illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that an unstated filter needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.

NHTSA #11588780

The contact owns a 2020 Ford F-250. The contact stated that the power lock actuator failed; not allowing the contact to lock the driver of the vehicle, and passenger side doors from either the remote or the interior controls of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, however, the contact was advised that a diagnostic could not be performed as the VIN was not included in a recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program 20M04 as possible connection to the failure experienced. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

NHTSA #11634936

Component: Battery Junction box then affecting other parts. water intrusion into battery junction box affecting and shorting out other components. Items shorted out due to water in battery junction box include: Battery Junction Box itself, Left rear Blind Spot Monitor, Left rear Brake Light, Drivers seat control (shorted all seat heated components, All lumbar and massaging components fully inflated and would not deflate) , Windshield wiper motor shorted and stopped working, Rain sensor stopped working. Both Tow Mirrors would Randomly deploy to the furthest out position. Main Safety Concerns were Windshield Wiper Motor Stopped Working and Seat Randomly adjusting, Inflating, Deflating. Vehicle is currently at for dealership ( Sam Packs 5 star Ford Lewisville TX) who has diagnosed the issues. The only warning lamp was for the Driver Side BLIS when the incident would occur.

NHTSA #11569979

[XXX] watch?v=4QLrqlCd3c0 * This video is about the South Texas taillight theft rings that local Ford Dealers are aware of and not notifying the customers to protect their property. The Tail lights only take 30 to 45 seconds to steal and cost between $3,500.00 to $4,200.00 to buy plus install and coding. They are in shortage according to local Ford dealer because of the thefts. So, you have to go out to Facebook Market Place and buy your lights back from a host of characters reselling these lights. The consumers are out a lot of money and time dealing with , body shop, insurance company, and a host of characters. It's the next Ford part theft ring that cost folks money they cannot spare ....This is BS Ford Motor and Dealers!!!!!. The thieves easily bypass the alarm because of Ford's design that allows tailgate to be open from inside after easily removing inspection cover (4 screws) and remove the lights in 30 seconds (two screws per tail light). The theft of the Tail Lights makes the truck undriveable. The Ford Light Theft is so bad that there are a shortage of lights and Body Shop long lead-times if you try and order and install through Ford Body Shop. Could be all corrected if factory alarm would go off when tail gate drops after being set and using $10.00 worth of anti theft screws. Ford is not notifying F150/f250 customers when they know this is happening. Cost to consumer $4,500 to $5,000.00 and months of waiting for your truck. The thieves are advertising the lights on Facebook Market Place and E-Bay Motors. * This is a circus that Ford can stop by fixing a alarm system and using anti thief fasteners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11566116

The contact owns a 2020 Ford F-250. The contact stated that after turning the ignition switch to the off position and removing the ignition key, the engine remained running. Additionally, the maintenance wrench icon illuminated, and the warning message "Reduced Power Mode" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 50,000.

NHTSA #11562267

The contact owned a 2020 Ford F-250. The contact stated that while driving 63 MPH, several warning chimes and alarms began to sound off and the warning message stating, "Traction Control Failure," had illuminated. At the same time, the steering wheel had suddenly seized which caused the vehicle to veer off the side of the road and further into the woods. The contact was unsure of how the vehicle came to a stop due to being knocked unconscious during the incident. Due to injuries, the contact was unable to recall details. The air bags failed to deploy. The contact received head, back, and leg injuries The vehicle was towed and totaled. There was a police report filed. The vehicle had not been taken to the dealer, diagnosed, or repaired. The manufacturer had been made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 66,000.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11549808

Was driving on the highway when my truck(2020 f250) dash lit up, steering got extremely heavy, no abs, no drive modes, lost of collision emergency braking, lost all trailering functions, lost auto 4 wheel drive, hill assist, hill decline assist while hauling 10,00lbs. Ran diagnostics and it appear to be a wheels speed sensor. However, it went away and is now an intermittent issue. I understand parts fail on a truck but I am extremely concerned that I lost all of my safety features as well as all my towing features while towing on a highway, yet the truck still drives. I couldn't imagine towing max capacity (22,500lbs) and losing all those functions, it would almost guarantee a crash. How can a vehicle this new be rendered useless with a small sensor malfunction and continue to drive.

NHTSA #11542923

My blind spot cross traffic system alert activates and deactivates on its on and warning of electrical issues post to my Ford App. Air Bag warning comes on send message to Ford App stating Air bag not functioning due to electrical issues. Alarm goes off multiple times throughout the day sending messages to Ford App stating Hood Open when hood is not open and some messages state electrical issues.

NHTSA #11535145