Volkswagen Golf 2019: Retiros, Quejas y Ley de Limón de California

The engine completely failed while driving normally and lost power while on the highway, doing highway speeds. I had no power to safely exit the highway and it became extremely dangerous for surrounding traffic as I had to slow down. The problem has been confirmed by a Volkswagen dealer. Yes the vehicle has been inspected by Volkswagen. No warning lights or check engine lights prior to the failure

NHTSA #11521144

ENGINE STALLED WHILE STOPPED AT A STOP SIGN IN MY NEIGHBORHOOD ON NEW CAR. START/STOP FEATURE WAS DISABLED AND I WAS RETURNING HOME. THE ENGINE WAS WARMED UP. THE VEHICLE DISPLAY INFORMED ME TO PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE MANUALLY. THIS GTI HAS THE DSG AUTO TRANSMISSION.

NHTSA #11307370

ENGINE STALLS REPEATEDLY WHILE SLOWING TO A STOP

NHTSA #11298397

I am currently stationed in the United Kingdom and the VW dealership is stating that they are unable to complete the needed recall because it is an imported vehicle?! Not sure how something that important can just be shrugged off because I am in a different country.

NHTSA #11677470

Driving on the interstate with no cars near me and my sunroof exploded and showered me with glass. VW is claiming that it was hit and it was not. The car is my daily driver, and I inspect it daily. The plastic insert was cracked (also an issue with this model)and mentioned by me on a previous service visit at Baxter Volkswagen of Omaha, but it was not investigated by Baxter and then the service advisor gave no explanation as to why it was not looked at. A month a half later the sunroof exploded.

NHTSA #11549494

I was driving and the spring from the grab handle (driver side) popped out and hit me by my left eyebrow. At home, I tried to compare the driver side grab handle with the front passenger grab handle to see if I can fix it. As I grabbed the handle and the spring became loose and it is now sideways (picture) In addition, according to my repair log, my GTI was serviced to repair the right side rear passenger grab handle on 18 Jan 2020. I have a service appointment tomorrow 11 Oct 2023 to repair the grab handles and a check engine light.

NHTSA #11549292

The transmission lurches and studders at stops with roughly 60K miles on it. The dealer believes it to be the mechatronic unit. I am put at risk because the car begins to move, stops, and then begins again moving. Cars behind me may believe I am accelerating from a stop and rear end me. There are no warning lamps, messages, or anything whatsoever, the issue generates no codes for dealer techs to diagnose.

NHTSA #11709174

COOLANT LEAKING FROM THERMOSTAT HOUSING WATERPUMP MODULE CAUSING ENGINE ISSUES. COMMON ISSUE ON THE VW EA888 GEN 3 ENGINE.

NHTSA #11407230

ISSUE WITH AUTOMATIC DSG TRANSMISSION AFTER 3 DAYS OF OWNERSHIP AND 182 MILES ON THE ODOMETER. ISSUE FIRST HAPPENED WHILE ACCELERATING FROM A STOP AT A TRAFFIC LIGHT AFTER IT TURNED GREEN. AFTER SHIFTING FROM 1ST TO 2ND THE CAR LOST POWER, FREE REV'D AND AFTER APPROXIMATELY 5 SECONDS WAS ABLE TO ENGAGE 2ND GEAR QUITE ROUGHLY. PRESENTED AN ERROR MESSAGE THAT STATED "TRANSMISSION IN EMERGENCY MODE: REVERSE NOT AVAILABLE." PULLED INTO A PARKING LOT UNDER IT'S OWN POWER AND POWER CYCLED THE IGNITION. ERROR CLEARED, NO WARNING LIGHTS AT THAT POINT. HAPPENED AGAIN A FEW HOURS LATER WHILE DRIVING AT 40 MPH, A SERIES OF SUDDEN JERKS AND AN ABRUPT LOSS OF POWER, TRANSMISSION APPEARED TO BE IN NEUTRAL. CEL AND OTHER WARNING LIGHTS ILLUMINATED. ONCE THE CAR SLOWED IT ENGAGED FIRST GEAR AND LIMP MODE. IT WAS ONLY POSSIBLE TO DRIVE AT ABOUT 10 MPH IN THIS STATE. IT WAS QUITE ABRUPT DECELERATION IN A NORMAL TRAFFIC PATTERN AND WAS DIFFICULT TO AVOID GETTING REAR-ENDED AND PULLING OVER SAFELY. SCAN TOOL ERROR CODES ATTACHED. INDICATES CLUTCH 2 OPENING AND CLOSING UNINTENTIONALLY. *TR

NHTSA #11323353

The contact owns a 2019 VW Golf. The contact received notification of NHTSA Campaign Number: 23V604000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.

NHTSA #11562500

Several times now, my 2019 VW Golf Alltrack S while driving has flashed a warning saying "ignition switched off" and then "check starter system". I can still apply the brakes, steer, and accelerate, but various electrical systems stopped working, including the speedometer. I've brought it to a VW dealer, but they said they couldn't find an issue. Several places online say that this is an ignition switch issue and that it was fixed once they replaced the ignition switch.

NHTSA #11545891

After being in hot sunlight all day(95+ degrees), car started and about three minutes into drive the engine and all electronics died while going approximately 15mph, warning display flashed up on center lcd display that ignition was off, please pull over, and then to check the starter. The power steering turned off so I had very limited steering. The car would not restart, took about 5 minutes of waiting and had to remove the key and reinsert it before it would start again. I was only going 15mph on an empty residential road, so no damage, but if it happened on a busy highway it might have resulted in a crash. Dealer could not reproduce the fail, but read codes that showed the ignition switch was faulty, and they replaced that. The car was at the dealership to look at another issue(the blind spot monitor lights not turning off), and I picked it up from the dealership minutes before this ignition switch issue occurred. They found no issues or error codes with the blind spot monitoring or any other electrical system, the ignition switch issue only occurred after the car was sitting outside in direct sunlight for 5 hours. I believe the heat was the issue, I have found multiple online forum posts where owners of 2019 VWs of different models have the same issue on hot days.

NHTSA #11539035

ENGINE HESITATE, STUMBLE AND JERK FROM STOP TO THE FIRST 5 GEARS AND MAKE WHINING NOISE. BRAND NEW CAR! SCARY DO DRIVE AND DANGEROUS. HAVE THE CAR FOR ABOUT 2 WEEKS, 1,500 MILES.

NHTSA #11306451

I WAS PULLING UP TO A RED LIGHT, CLUTCHED IN, SHIFTED TO NEUTRAL AND NOTICED MY STEERING HAD LOCKED. I RESTARTED THE CAR, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, IT STUMBLED AND THEN DIED. RESTARTED AGAIN, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, AND THEN THE LIGHT HAD TURNED SO I GAVE IT THROTTLE TO KEEP IT FROM STALLING AND THEN GOT GOING. ONCE MOVING I DID NOT HAVE ANY DRIVEABILITY ISSUES. IT HAD ABOUT A 1/4 TANK OF 93 OCTANE FUEL AND I HAD JUST DRIVEN A FEW MILES ON SOME CITY BACKROADS. DURING THE STALL THE GAUGE GEAR INDICATOR SHOWED 5>4 WHEN IN NEUTRAL MEANING THE CAR THOUGHT IT WAS IN 5TH GEAR.

NHTSA #11245869

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING FREQUENTLY AT VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CLUTCH ENGAGED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOW COUNTRY VOLKSWAGEN (1001 JOHNNIE DODDS BLVD, MT PLEASANT, SC 29464, (843) 881-8555) WHO STATED THAT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 800. THE VIN WAS INVALID.

NHTSA #11265704

When driving down the road doing about 35 mph with no car close in front of me my forward collision sensor went off without warning and initiated sharp braking which almost caused the car behind me to run into me. My car jolted like I’d been hit (I hadn’t) and the red warning light lit up the dashboard. The person behind me was able to brake in time and didn’t hit me. I don’t think my brake lights engaged. It was terrifying and incredibly unsafe and I’m lucky I wasn’t on a highway or there wasn’t anyone following too closely behind. Very, very dangerous situation.

NHTSA #11587310

When driving over train tracks the automatic emergency brakes engaged and the forward collision detection beeping alarm sounded. This has happened over 5 times since I have owned the car. Many times the forward collision alarm will go off without engaging the brakes, seemingly without cause. Only when passing over train tracks do the emergency brakes bring the vehicle to a stop or to an extreme slowdown. I have a video of the incident if you would like it, but no way to upload on this website. You can hear the emergency brake and alarm going off with nothing in front of my car.

NHTSA #11584895

11/2021 @ 5927 miles - sunny day, no vehicle in front, without warning AEB lit up, flashing and automatic brakes engaged, vibration felt, bringing car to near stop for no reason. Speed approx 35 mph on flat, straight roadway, approx 4 lanes heading one direction. Could have been rear-ended since car stopped suddenly. No prior occurrence. VW Case #05016886 created by VW upon contacting. Recommended VW service inspection. VW service stated Fault C113B00 for hill descent button, which this model doesn’t have hill descent option. VW technician reconfigured the ABS module to rectify error.

NHTSA #11443870

Purchased vehicle brand new from Seacoast VW in Greenland, NH in March of 2020. In February of 2022 with just 12804 miles on this vehicle I had them check a problem with noisy rear brakes. I was informed that the rear brakes were delaminating and needed replacement for around $800. As this was beyond the 12 month warranty that this charge was not to be covered. After much negotiation I agreed to pay 20% of the parts & labor charge and they would pick up the remaining 80% as a one time goodwill because I was a loyal VW customer. The excuse that was given to me at that time is that I didn't drive enough miles & rust on the rotor caused the delamination. Jump forward to April 2024 I again was told my rear brakes were delaminating and would not pass the NH state safety inspection. The service consultant was very surprised that they had already replaced the rear brakes in 2022! I was again told this was because I did not drive enough. I then called VW Customer Care phone number that the dealer provided to see if VW would provide some financial relief. The woman who answered the phone was very polite and understood my frustration that brakes would fail after only 12000 miles but after checking with her supervisor informed me that VW would not help with this Safety problem. I then asked her if I was the only one who has experienced this problem And she emphatically stated that I was not the only complaint for this problem and even suggested that I keep all of my records for possible reimbursement in a future recall due to the significant number of complaints that VW has had with this problem. This is a severe safety problem that VW is trying to sweep under the rug and needs to be investigated so VW bears the cost of this and not the many customers that have so far had to bear the expense that is an actual design flaw!

NHTSA #11581354

I was making my final trip of my move from Minneapolis to the Denver area and was on [XXX] traveling West in the right lane. The truck ahead was moving from the right lane to the left to give room to a car stopped on the right shoulder. There was another car in the left lane so I couldn’t move to the left. The truck was soon blocking much of the left lane so the car in the left lane was slowing as I slowed. I then applied my brakes and the pedal went all the way to the floor without actuating the brakes! Fortunately, by then there was room between the truck and the car on the shoulder and I was able to miss both as I sailed by. Pumping the brake pedal restored the brake function. Thinking that I must be low on brake fluid, I pulled off the highway at the next large service station. The brake fluid reservoir was full. I continued to my new home and at my first opportunity I went to the nearest VW dealership and left it for several days to be checked. No error codes so they did nothing. VW customer service arranged for another dealership to check it out. No error codes and not able to reproduce the problem so they did nothing. About a month later I was one a trip on a very hilly rout. Costing down a steep section I applied the brakes as I started to be more than 10 mph over the speed limit. The pedal went about 80% to the floor! But there was braking this time. Pumping the pedal restored normal brake function. VW customer serviced had arranged for yet one more dealership to look at the car. Again, not surprisingly, they couldn’t reproduce the problem and no error codes so they did nothing. I consider this to be a significant safety problem. As VW would not fix the problem, even as the car is still under warranty, I replaced the master cylinder at my own expense and have taken the car on a 2500 mile trip with no sign of the braking problem I have more confidence in the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11573196

The plastic button for the hand brake/ parking brake pops out of the handle which then causes the brake to release. VW has replaced the part under warranty 2 times since I purchased the vehicle. In my case the second time it happened the car popped out of gear and struck 2 cars across the street from my driveway. Dealer states its a common issue. But Volkswagen has done nothing to correct the issue other than replacing the hand brake repeatedly on the cars. It's a major safety issue in my opinion. And I feel they need to come up with a permanent solution rather than replacing with a new faulty part. I have since sold the car back to the dealer as I don't trust that the hand brake on the car won't fail again.

NHTSA #11455944

Faulty/unreliable water pump resulted in sudden coolant leak and subsequently overheating the engine. This seems to be a common problem when looking at reports/discussion from other owners of this vehicle online. It’s a known issue that the stock water pump is bad.

NHTSA #11500632

I HAVE A WHITE GTI RABBIT WITH A MANUFACTURE DATE OF 10/18. VEHICLE ENGINE STALLS WHEN COMING TO A STOP. THIS OCCURS WITH THE VEHICLE IN NEUTRAL REGARDLESS OF WHETHER OR NOT THE CLUTCH IS DEPRESSED AND HAPPENS DURING CITY DRIVING. THE VEHICLE EXHIBITED THIS PROBLEM AROUND 3000 MILES AND HAS OCCURRED SEVERAL TIMES SINCE. IT DOES THIS EVERY SO OFTEN IN AN UNPREDICTABLE MANNER AND AM UNABLE TO REPEAT IT. ALSO NOTICED THAT THE GEAR SELECTOR ON THE DASH ACTS ERRATICALLY WHEN THIS HAPPENS SOMETIMES SHOWING 4-2 OR 4-3 OR 2-3 BEFORE THE STALL OCCURS. NO DASH LIGHTS COME ON. THERE ARE NO CHECK ENGINE LIGHTS. VEHICLE REQUIRES A RESTART BY PUSHING THE START BUTTON BEFORE DRIVING AGAIN. AM AFRAID THAT THIS WILL HAPPEN DURING FREEWAY DRIVING.

NHTSA #11204292

THE CAR STALLS FREQUENTLY WHEN IDLE AND STOPPED AT LIGHT OR OTHER AND NEEDS TO BE RESTARTED FROM THE PUSH START BUTTON AND ONLY HAS LESS THAN 1000 MILES IF STARTED SOON AFTER BUYING IT AND CALLED DEALER BUT COULD NOT FIND THE GOOD TIME FOR APPT

NHTSA #11229842

WHEN COMING TO A STOP, UNDER 5 MPH. THE CAR STARTS TO DROP RPMS AND THEN IT WILL STALL.

NHTSA #11205657

VEHICLE IS STALLING WHILE COMING UP TO A STOP AT LOW SPEEDS. I FULLY ENGAGE THE CLUTCH AND THEN IT STALLS. IT FEELS MORE OF AN ENGINE SHUTDOWN THAN A STALL; I SAY THIS BECAUSE IT IS A VERY QUIET AND GENTLE SHUTDOWN. YOU CANT EVEN TELL IT HAPPENED UNTIL YOU SEE THE RPM'S DROP TO ZERO.

NHTSA #11193940

THE CAR COMING SLOWING DOWN TO A STOP WILL SHUT (STALL) OFF AND REQUIRE RESTARTING. SECONDARY ISSUE WHERE THE TRANSMISSION GEAR SELECTION INDICATOR WILL SHOW THE WRONG GEAR SELECTED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=56OMNOQSI-C

NHTSA #11194200

This has been an open recall for 5 years and the manufacturer will not fix it. This could lead to vehicle fires and injuries.. It is not acceptable that Volkswagen can just ignore these safety recalls!

NHTSA #11609117

THIS IS A 6MT 4 DOOR SE VW GTI 2019 WITH 1500 MILES AND 6 WEEK OF OWNERSHIP. THE VEHICLE RANDOMLY STALLS AT LOW SPEED WHEN BREAKING APPROX 5 MPH OR EVEN WHEN STATIONARY AFTER COMING TO A HALT. HAPPENS WHEN THE CAR IS IN NEUTRAL OR WHEN THE CLUTCH IS FULLY DEPRESSED. THIS IS NOT A CASE OF WRONG GEAR OR NOT FULLY DEPRESSING THE CLUTCH. IT HAS HAPPENED A COUPLE OF DOZEN TIMES BOTH WITH MYSELF AND MY WIFE DRIVING SO NOT THE DRIVER AT FAULT. HAPPENS WHEN THE ENGINE IS AT TEMPERATURE BUT NOT AT FIRST START UP. THIS ISSUE IS BECOMING DANGEROUS AS RECENTLY IT PUT THE CAR INTO THE PATH OF ONCOMING TRAFFIC AND PREVIOUSLY NEARLY GETTING REAR ENDED DUE TO SUDDEN STALL. CONSISTENT STALLING AS WE TURN INTO OUR DRIVE WAY - LESS THAN 5 MPH CLUTCH DEPRESSED AND TURNING RIGHT. SOFT STALL - ENGINE JUST CUTS OUT V A ROUGH STALL YOU WOULD EXPECT WHEN TRYING TO PULL AWAY IN THIRD GEAR. MOST RECENT DATE OF OCCURRENCE ENTERED BELOW.

NHTSA #11228856

Windshield cracked while it was parked. Four people were in the car on a trip from Reno to San Francisco. No one heard or saw anything hit the windshield before they stopped for breakfast. When they came back to the car they found that the windshield had a crack about 12 inches long. There was no sign of a stone or other object that might have caused the crack. there was no chip in the glass either.

NHTSA #11531201

THE DRIVER'S SIDE REARVIEW MIRROR DEVELOPED A STRESS CRACK WHICH MAY AFFECT VISIBILITY. THE ISSUE WAS NOT CAUSED BY ROAD DEBRIS. VEHICLE WAS IN MOTION ON HIGHWAY.

NHTSA #11278695

SUNROOF LEAKS INTO CABIN CAUSING HEADLINER STAINS AND WATER DAMAGE TO HEADLINER. VW IS NOT TAKING CARE OF THE ISSUE PROPERLY AND I HAVE BEEN WITHOUT MY CAR FOR 29 DAYS NOW.

NHTSA #11322344

VEHICLE WAS DELIVERED BRAND NEW WITH A LEAKING PANORAMIC SUNROOF. THE DEALERSHIP ATTEMPTED TO REPAIR IT BY GRINDING DOWN BAD WELDS, REPLACING THE SUNROOF ASSEMBLY AND HEADLINER TO NO AVAIL. VEHICLE WAS BOUGHT BACK BY VOLKSWAGEN USA. THIS IS A WIDESPREAD PROBLEM WITH THESE VEHICLES AND VOLKSWAGEN NEEDS TO COME UP WITH A FIX THAT'S FREE TO OWNERS REGARDLESS OF WARRANTY BEING ACTIVE, IN OTHER WORDS AN OFFICIAL RECALL, UNTIL THEN DO NOT GET STUCK WITH ONE OF THESE CARS.

NHTSA #11308999

The contact owns a 2019 Volkswagen Golf. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle and the air bag warning light illuminated. The contact attempted to contact the dealer; however, the vehicle was not diagnosed. The contact stated that an independent mechanic was contacted, and the vehicle was scheduled to be taken to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,038.

NHTSA #11653958

When I take my foot off the brake to accelerate, the car jerks backward and shudders. It feels as though it’s about to stall. When pressing the gas pedal, the car also has delayed acceleration. Both of these issues create dangerous driving conditions. The car hesitates when accelerating from a stopped position, nearly causing me to be rear-ended at traffic lights on multiple occasions. I’ve also experienced a couple of close calls while making right turns on red, as the car hesitates and won’t accelerate immediately. I feel unsafe driving the vehicle. Have had the car to one independent mechanic, the sister dealership of where it was purchased from, and two VW dealerships. They have acknowledged an issue as they have replaced the motor mounts and mounting plate. It did not resolve the issue. The car does operate as designed. There are no fault codes or engine lights so they have advised me to continue driving until it gets worse. It is unsafe to drive since there is an issue with accelerating. The service team at Mossy VW replicated the backward jerking motion during a test drive and confirmed that the vehicle is exhibiting a delayed throttle response. While the mechanic submitted a Volkswagen Technical Assistance (VTA) request, he reiterated that no repairs could be performed without a fault code.

NHTSA #11636066

While driving, all vehicle gauges and HVAC suddenly stopped working. Car beeped, and screen said "pull over safely" (or something like that), and then said "Check starter system". Turned car off, and then eventually it turned back on. Same thing happened again, but I was able to continue driving (engine kept running), with no HVAC, no speedometer, no tachometer, nothing. I don't know if turn signals or exterior lights were working.

NHTSA #11539008

The contact owns a 2019 Volkswagen Golf. The contact stated while starting the vehicle, the check engine warning light and the air bags warning light illuminated. The vehicle was taken to the dealer and the contact stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 21V892000 (Visibility, Air Bags) however, neither the VIN nor the model vehicle was included. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 40,000. The VIN was not available.

NHTSA #11541513

On July 5, 2023 the electronics in our 2019 VW Golf Alltrack S, stopped working, while that car was been driven on a highway. The following was no longer operational, (while the car was still in motion): gauges such as speedometer, tachometer, fuel indicator and engine temperature; controls such as turn signals, wipers, dashboard and car indicator lights, also the infotainment system, used at that time for driving directions, was no longer operating. The car engine was still running; however, safely pulling to the side of the road was hardly possible, as the turn signals and lights no longer worked. After the car was stopped and the engine was turned off and on few times, the above-listed electronics started working again. Prior to this incident, the car has been driven daily and has not been parked for an extended period of time; it also has been serviced in accordance with the manufacturer requirements. A few weeks prior to this incident, the car was serviced / inspected by an authorized VW dealer. The same dealer examined the car, next day after the incident, and determined that a faulty ignition was the cause of the issues. Replacing that part (under warranty) required few days, as an incorrect part was ordered by the dealer. The loss of key controls and gauges mentioned above, and required for a safe vehicle operation, created a dangerous situation, which should be investigated, in order to determine if design issues exist and require further actions, to prevent such incidents.

NHTSA #11530947

This vehicle has experienced cracked front rims on two separate occasions resulting in sudden air pressure loss to the tire and an emergency stop and a ruined tire. Additionally, this car has worn the front tires aggressively ever since new. There is an existing recall on 2019 Alltracks that is the result of improperly machined front wheel bearings and has resulted in a number of incidents surrounding the front wheels and the drivability issues. This recall apparently doesn't impact my vehicle, but seeing that VW recommends not driving the vehicle until the repairs are made and with the issues that appear similar to the recall, I am concerned that recall should be expanded.

NHTSA #11504407

GTI has an overly squeaky front suspension. Suspension is 100% stock and unmodified. Searching online yields many Golf owners experiencing the same issues (in the USA and worldwide). People say to lube up the suspension with grease, but this could cause a safety issue if it gets on the brakes. Volkswagen claims this is normal, but I've owned nine Volkswagen vehicles and this is the first one that's ever had this issue. This sound has been ongoing since the vehicle had 10,000 miles on the odo; the vehicle now has 60,000 miles.

NHTSA #11491552

Driver seats frame is loose, have been waiting for part since October/2022, they said that I can take over a year. Strong Volkswagen technician told me that is not safe to drive the car because if I get in accident I can get smashed once the seat is not safely locked in place. The strong vw service manager told me that the solution is sale the car for someone who doesn’t know about the problem. The car is under the warranty bumper to bumper.

NHTSA #11510411

I was driving during the afternoon on a local road at approximately 30 mph. When I approached a traffic light with car brake lights showing ahead of me, I gently tapped my brakes in anticipation of possibly needing to slow down or stop. Instead of an expected gradual slowing of the vehicle, I was surprised when the brakes seemed to grab and the car stopped abruptly as if I had stepped down hard on the brake pedal. Fortunately, the situation appeared to return to normal in an instant when I let up on the brakes. The incident has not reoccurred.

NHTSA #11489503

The car idles rough during initial cold start up, intermittently hesitates during acceleration and feels like it misfires during cruising. My dealer found that the ignition timing was retarded by 5º and told me to use better gas, citing a VW field service action (https://static.nhtsa.gov/odi/tsbs/2020/MC-10176770-0001.pdf). The problem persisted after they treated the fuel. The car has never thrown a code causing the check engine light to turn on, and so the dealer has declined to investigate further. My records show the car was only filled with premium fuel, using VW recommended brands (BP, Exxon, Mobil, Shell) in the 2,000 miles prior to the service appointment and was only filled with regular fuel twice (due to the Colonial Pipeline shutdown) since the car was delivered new from the dealer.

NHTSA #11431238

Intermittent warning light on dash indicating, "Cruise control system malfunction".The owner's manual says to have the system checked by Volkswagen. The dealer said the vehicle is operating normally. I first noticed this the day after service action code 24FX was completed on 4/8/21. I noticed this four more times since.

NHTSA #11428235

HELLO. I PURCHASED A NEW VW GOLF ALLTRACK SE FROM OPEN ROAD VW MANHATTAN ON 2/3/2020. THE NEXT DAY, I STARTED NOTICING RATTLING NOISES FROM THE DRIVER SIDE HEADLINER WHEN CAR IS IN MOTION OVER BUMPS AND CORNING AROUND SOFT SHOULDERS. THE DEALERSHIP NOTICED THE SOUND AND ATTEMPTED TO REPAIR THE ISSUE ON 2/17/2020 WITH LUBRICATION. THE CAR WAS RETURNED TO ME AND UNFORTUNATELY THE RATTLING SOUNDS PERSISTS.

NHTSA #11310540

2019 GTI 6MT STALLS. THE ISSUE PRESENTS ITSELF SLOWING DOWN TO A STOP, WHERE THE ENGINE WILL SOFT STALL AND REQUIRE RESTARTING. THIS HAS HAPPENED WHEN STOPPED AT A LIGHT, AS WELL AS WHEN IN MOTION, COASTING TO A STOP. IT HAS HAPPENED ON THE HIGHWAY, IN HEAVY TRAFFIC, AS WELL AS PARKING IN A PARKING SPOT. THE UNSAFE CONDITION IS WHEN IN HEAVY TRAFFIC, IN RUSH HOUR ON RT 287 (MAJOR HIGHWAY) COASTING TO A STOP, THE ENGINE DIES AND I LOOSE CONTROL OF THE STEERING WHEEL CONTROL AND ACCELERATION. THE START STOP BUTTON NEEDS TO BE PUSHED TO GET THE CAR TO START UP AGAIN. THE CAR IS BRAND NEW AND HAS ROUGHLY 650 MILES ON IT.

NHTSA #11281274

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, IT STALLED, SHUT OFF, AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. RIVERSIDE VOLKSWAGEN (8330 INDIANA AVE D, RIVERSIDE, CA 92504, (951) 509-2100) WAS CALLED AND STATED THAT THEY WOULD ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40.

NHTSA #11254728

2019 GOLF GTI SE 6MT PURCHASED WITH 12 MILES. ENGINE RANDOMLY STALLS IN NEUTRAL WHEN ROLLING TO STOP WITH CLUTCH FULLY DISENGAGED AFTER HAVING DOWNSHIFTED TO EITHER SECOND OR FIRST GEAR. THIS HAS HAPPENED (3) TIMES SINCE PICKING UP THE BRAND NEW CAR (4) DAYS AGO. THE ELECTRONIC DISPLAY THAT SHOWS WHICH GEAR YOU ARE IN HAS ALSO REPORTED THE WRONG GEAR ONCE (SO FAR). THIS IS AN ISSUE AFFECTING *MANY* 2019 GOLF GTI OWNERS. HERE ARE SOME NOTES OF THE ISSUE SO FAR: - 6-8-19 @ 1AM (131 MILES) - NO CEL - CLUTCH WAS OUT AND CAR WAS IN NEUTRAL COMING TO STOPLIGHT IN LEFT TURN LANE. GOING LESS THAN 5MPH WHEN CAR DIED. SEEMED LIKE IT HAPPENED WHEN THE TACH WAS AT IDLE-RANGE. RESTARTED WITH BUTTON. - 6-8-19 @ 10:56PM (225 MILES) - NO CEL - PULLING UP TO DRIVEWAY. CAR DIED AT LESS THAN 2MPH GOING UP A VERY SLIGHT HILL WHEN CLUTCH WAS DEPRESSED TO GO INTO FIRST FROM NEUTRAL. WAS GOING *VERY SLOW* WHEN THIS HAPPENED. RESTARTED WITH BUTTON. - 6-9-19 @ 3:30PM (276 MILES) - NO CEL - BROTHER WAS DRIVING WITH ME IN THE PASSENGER SEAT. PULLING UP TO STOP SIGN IN HIS NEIGHBORHOOD AND HE WAS IN NEUTRAL WITH CLUTCH OUT SLOWING TO A STOP AND THE CAR SOFTLY DIED AGAIN. RESTARTED WITH BUTTON. - 6-9-19 @ 11:44PM (418 MILES) - NO CEL - DRIVING UP A STREET IN A NEIGHBORHOOD GOING 20-25MPH IN 2ND GEAR AND THE DISPLAY BETWEEN MY TACH AND SPEEDO SAID I WAS IN 3RD AND SHOULD SHIFT INTO 4TH. WHEN I CRESTED THE HILL AND HIT THE BRAKES TO SLOW DOWN FOR A PART OF THE STREET THAT WAS DAMAGED, THE GEAR DISPLAYED SWITCHED TO 2ND (WHICH IS WHAT I WAS IN AND HADN'T CHANGED). THESE ISSUES ARE VERY WELL DOCUMENTED BY DRIVERS IN ENTHUSIAST FORUMS SUCH AS REDDIT AND GOLFMK7.COM. YOU CAN ALSO FIND VIDEOS OF THE ISSUE ON YOUTUBE: HTTPS://WWW.REDDIT.COM/R/GOLFGTI/COMMENTS/B9CPB7/POSSIBLE_2019_6MT_STALL_ISSUE_YOUR_FEEDBACK/ HTTPS://WWW.GOLFMK7.COM/FORUMS/SHOWTHREAD.PHP?P=776852#POST776852

NHTSA #11218942

PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.

NHTSA #11255801

Multi-system failure - multi incidents; Dealership has confirm and 'corrected' but several electrical/engine issues persist. Vehicle has been inspected by three VW dealerships (Royal Motor Sales in San Francisco, Serramonte, CA and Kalispell VW in Montana). Several issues were observed while driving - multiple system failure warnings, and also engine failure multiple times. The last time the engine failed while driving 75 miles an hour and there was no where to pull off nor shoulders.

NHTSA #11464370