Toyota Prius 2022: Retiros, Quejas y Ley de Limón de California

Odometer Fraud. The contact purchased a 2022 Toyota Prius. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 29,909. At the time of the registration, it was discovered that the mileage was 173,000.

NHTSA #11723906

The contact owns a 2022 Toyota Prius. While attempting to start the vehicle using the Push to Start feature, the vehicle made a loud screeching sound. The contact drove the vehicle to a dealer, where the failure was diagnosed as a failure with the Data Control Unit (DCU). The vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

NHTSA #11712974

The contact owns a 2022 Toyota Prius. The contact purchased the vehicle from a private seller online. The contact stated that the sales advertisement indicated that the odometer mileage was 63,000. The contact stated that when he went to the local Department of Motor Vehicles to register the vehicle, the contact was informed that there was no current odometer information for the VIN. In addition, the contact was informed that there was never any odometer information reported for the VIN. The contact was informed that the first owner purchased the vehicle brand new in 2022. The contact then purchased a Bumper VIN report, which indicated that the odometer was last reported at 209,000 miles. The contact later purchased a Clear VIN report, which indicated that no odometer information had ever been reported for the VIN. The vehicle was then taken to an independent mechanic for inspection. The contact was informed that the odometer was inoperable. The contact was informed that the odometer had not rolled since the vehicle was brought in. In addition, the contact stated that the seller had informed the contact that the vehicle was purchased from an auction. The contact researched and confirmed that the auction recorded the odometer at 209,000. In addition, the contact did not receive the pink slip or the title.

NHTSA #11704569

My 2022 Toyota Prius (approx. 12,500 miles) suddenly displayed multiple warning lights while driving, made abnormal noises, and lost the ability to move. The vehicle remained powered on but could not drive and had to be towed to a Toyota dealership. The dealer diagnosed a failed brake booster with master cylinder assembly and quoted ~$4,230 for repair. This is a safety-critical component that should not fail at such low mileage. Toyota has previously acknowledged premature brake booster failures in earlier Prius models (2010–2015) and issued Customer Support Program POL18-03, extending coverage to 10 years/150,000 miles for the same component. I believe my 2022 Prius experienced the same type of defect, but Toyota refuses assistance. A sudden failure of the brake booster system while driving poses a serious crash and injury risk.

NHTSA #11687677

The contact owns a 2022 Toyota Prius. The contact stated that on two separate occasions while shifted into reverse, the brake pedal was depressed; however, the vehicle failed to stop. The contact stated that he applied extra pressure and turned off the hybrid power system to stop the vehicle. No warning lights were illuminated. The contact was concerned that the failure could cause an accident or potential injury. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 10,000.

NHTSA #11509383

My air conditioner smells like mildew

NHTSA #11516669

The catalytic converter appears to be overheating, causing the insulated sheathing in the hood to catch fire and/or melt. I discovered the defect this morning when I opened the hood to refill the windshield wiper fluid.

NHTSA #11493036

Started vehicle in driveway to warm up for a minute. Sitting in vehicle with front defrost turned on medium fan, 75 degrees settings. After a few minutes, while still in park, I heard the windshield crack and noticed that a 12-18 inch crack appeared from the bottom middle part of the windshield.

NHTSA #11505174

Driving 60mph on highway and driver's side window spontaneously shattered and covered the driver, drive seat and floor, leaving only about 10 square inches that fell secondarily. There was no projectile that penetrated into the car at all, and no glass was projected over to passenger side as would be indicated if there had been a projectile.

NHTSA #11444233

The contact owns a 2022 Toyota Prius. The contact stated that while driving, depressed the brakes, brake pedal became stiff and had to apply extra force to apply the brakes. The issue occurred multiple times. The vehicle was taken to the dealer where it bent brake pedal and the bracket was bent. The vehicle was not repaired at the time of the report. The manufacturer was notified of the issue. The approximate failure mileage was 121,000.

NHTSA #11741774

The contact owns a 2022 Toyota Prius. The contact stated that while attempting to use the front driver's side seat belt, the lap belt and the anchor bolt detached, rendering the seat belt unusable. The vehicle was taken to the dealer, where the lap belt was reattached to the seat. The vehicle was repaired. The manufacturer was contacted and advised the contact that a representative would return a call back. The failure mileage was approximately 34,600.

NHTSA #11714567

My 2022 Prius LE hood latch does not work. It does not click and hood stays locked. They told me at Walmart that the hood latch is probably corroded somewhere or defective. It takes two people to open the hood. My vehicle has 54,490mi. This has happened twice now in 2 months. I have not purchased an extended warranty and this is something that should not be happening until over 100,000 miles. I've had this happen on another vehicle that was a Honda but that was because it had a lot of mileage on it. This is just a poorly manufactured defective part that Toyota decided to go cheap on and not make sure it functions past 50,000 mi. I contacted Toyota customer experience and they said that my warranty was expired and they will not be covering it. I told them that they need to make an exception because if I need to change my oil I need access to the engine. I should not be having to deal with this at such a young age of a vehicle.

NHTSA #11678882

The contact owned a 2022 Toyota Prius. The contact stated that while idled forward into a parking space at the local car wash, the brake pedal was depressed to stop but the vehicle erroneously accelerated forward and crashed into a brick wall where it came to a stop. During the crash, the air bags did deploy and no injuries were reported. The vehicle was destroyed and later towed to an undisclosed location. No police report was filed. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 25,000.

NHTSA #11637566

My husband and I rented a car from Avis on June 19, 2023. THe car they we selected was not available so they picked a prius out of the lot and gave it to us. On the morning of June 20, I was slowly turning into the driveway at [XXX] , my foot on the brake the whole time to slow to a stop so I could park parallel to my realtor's car. My realtor, [XXX] , witnessed the slow speed, as did many of the neighbors, as it was a quiet residential street. I continued to depress the brake but instead of stopping, our rental car, a Toyota Prius, suddenly lurched forward through the garage door! At no time did I lift my foot from the brake from the time I slowed the vehicle to enter the driveway. My husband can attest to this. In fact, he told me he was about to remove his seat belt, as he expected we would come to a stop. THe car ended up crashing through the back wall of the garage causing extensive damage. The air bags did not deploy either. I cannot explain why the vehicle would suddenly accelerate while my foot remained on the brake. I am now being sued by the homeowners insurance company. Fortunately no one was hurt nor killed. I filed a claim initially with avis two days later and asked for a report or dcm download of the brake system. Their ins. co. is named Sedgwick and I have followed up with their reps and no one can tell me if the brakes were checked and what was found. I have never been in a crash in my life and this is extremely upsetting. No one is getting back to me. Can you please help? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11545375

Extremely loud, ear-piercing noise from speakers when the vehicle is started. Lasts about two to three seconds. My ears have been damaged by it. My young boys cried while in their car seats and said that their ears hurt. Noise occurs randomly. Dealer states that they can't do anything since it is not reproducible. I offered to record the noise when I enter the car. I would have to have my cell phone ready to do this every time I start the car. Dealer said they will not accept recordings or videos. It has to occur in the presence of their technician. I filed a complaint with Toyota corporate. They said it's up to the dealer. No help there. Internet forums are filled with these random high-pitched noises on late model Toyotas: [XXX] module and/or amplifier are the specified culprits in TSBs. However, since my particular year and model is not listed, they will not investigate or do anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reportado presuntamente: 3 lesiones (según lo reportado a NHTSA). NHTSA #11553332

The contact owns a 2022 Toyota Prius. The contact stated that the driver's side front power door lock button failed to illuminate during the night. The dealer was made aware of the failure and informed the contact that the model vehicle was not equipped with illumination for the driver's side front power door lock button. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10.

NHTSA #11502268

2022 TOYOTA PRIUS. CONSUMER WRITES IN REGARD TO UNINTENDED ACCELERATION. THE CONSUMER STATED THE VEHICLE ACCELERATES FOR A FEW SECONDS WHEN THE TURN SIGNAL IS ACTIVATED WHILE THE CRUISE CONTROL IS ACTIVE. THE CONSUMER STATED THE DEALER WAS NOTIFIED.

NHTSA #11473374

Airbags never deployed front or side. Vehicle equipped and activated SOS system did not work. vehicle was a total loss and I nearly died in the process

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11458517

The rear passenger Dunlop Enasave 01 AS 195/65R15 tire on my 2022 AWD model Prius blew while I was driving 50 MPH down a residential highway. I ran over nothing, and the tire tread was completely separated from the rest of the tire and rim.

NHTSA #11441077

The contact owns a 2022 Toyota Prius. The contact became aware of NHTSA Campaign Number: 21V734000 (Hybrid Propulsion System, Engine and Engine Cooling) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the part for the recall repair was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #11436778

Carfax notified us that our vehicle was part of a recall on 9/24/21. Toyota never contacted us. I contacted Toyota Corporate the week of Oct. 18th and they contacted the dealer (Hudson Toyota in Jersey City) and the dealer said they had a fix. I brought it in and the service department said there was a mistake and the fix wasn't available. When I contacted them again the week of Oct. 25th they said they had a fix and made me a service appointment on Nov. 9th. However when I went on NHTSA website it says that consumers will only be notified on Nov. 20th and when I called Toyota corporate they could not tell me when the fix would be available. I have not been driving my car and I have been shocked that no one at Toyota seems to be able to tell me anything.

NHTSA #11438940