Toyota C Hr 2020: Retiros, Quejas y Ley de Limón de California

I purchased my Toyota CHR 2020 LE right off the lot in 2020. In 2023, I had to replace my first transmission, THANK GOD THAT ONE WAS UNDER WARRANT. It is now 2026 and I am again, having to replace my transmission. This is a real safety concern. Just in the beginning stage of failure my car is sluggish to accelerate and I live in Houston, TX! People will run you over here if you aren't careful. No to mention the highway robbery that is being committed for having to pay half the cost of my car for a new transmission that is absolute garbage. It is absolutely ridiculous that no one has done anything about this yet. You sell a vehicle you know is having these issues without disclosing them. Shame on everyone involved.

NHTSA #11743549

Transmission bearing failure. Whining noise started about 2 months ago and continually got worse before complete transmission failure.

NHTSA #11737332

Transmission failure, sounds like there is a rattle inside of the transmission.

NHTSA #11741617

My transmission is whining and the mechanic shop is stating that I need a new transmission. A common issue they are seeing within vehicles with the CVT transmission

NHTSA #11734284

Transmission issues before 120000 miles told by TOYOTA technician at maintenance.

NHTSA #11709476

CVT Transmission failure

NHTSA #11728427

Vehicle: 2020 Toyota C-HR Mileage: 77,980 miles About a year ago, when the vehicle had fewer than 60,000 miles, I began noticing unusual noises and that the vehicle was not always accelerating smoothly. The symptoms were initially intermittent but gradually became more noticeable over time. Meanwhile, there were no warning lights or signs displayed and I was so insured that Toyota produces very safe cars that I wasn't so aware it could be unsafe to drive it. Recently the vehicle developed a severe rattling noise while driving. And even now - no warning light appeared on my car screen. Toyota dealership service inspection indicated an internal transmission failure requiring full transmission replacement, with an estimated repair cost of approximately 15,000. The vehicle currently has only 77,980 miles. A major transmission failure at this mileage appears premature. I have also learned that other Toyota C-HR owners have reported similar CVT transmission issues. Because the transmission affects acceleration and drivability, I am concerned that this condition could potentially create a safety risk in traffic, particularly during merging or acceleration situations.

NHTSA #11723717

Transmission noise Acceleration issues

NHTSA #11687154

TO: CarMax Corporate Relations Attn: Jennifer Sheppard, AVP Customer Service Excellence 12800 Tuckahoe Creek Parkway Richmond, VA 23238 [XXX] National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation 1200 New Jersey Avenue, SE Washington, DC 20590 RE: Vehicle: 2020 Toyota C-HR 4D Sport Utility VIN: [XXX] Subject: Formal Safety Complaint, Inspection Failure, and Demand for Buyback To the Representatives of CarMax Corporate and NHTSA, I am writing to formally report a severe safety incident and a gross failure of the CarMax Certified Quality Inspection process. The negligence displayed by the CarMax Orlando staff not only violated the terms of our purchase contract but actively endangered my life and the lives of others on the road. 1. Timeline of Events and Staff Negligence On 04/30/2026, I purchased the above-referenced vehicle from CarMax Orlando. Upon attempting a test drive, I was denied by sales consultant Boris Iniquez, who stated the vehicle could not be driven until it was cleaned. On 05/01/2026, I took delivery and immediately noticed the brakes were non-responsive and emitting a loud "air brake" sound. I returned to the dealership on 05/02/2026. Mr. Iniquez performed a ride-along, personally witnessed the brake malfunction, and was informed of my immediate need to drive 450 miles to Atlanta, GA, for my role as a Site Inspector. Rather than providing a safe loaner or grounded vehicle, Mr. Iniquez and the acting manager explicitly instructed me to drive the vehicle to Atlanta, asserting that the car had "passed all inspections." 2. Mechanical Safety Failure Upon reaching Atlanta, the vehicle's condition became untenable. On 05/07/2026, CarMax GA inspected the vehicle and found: - Total failure of all four brake pads. - Front rotors requiring immediate replacement. It is mathematically and mechanically impossible for a vehicle with metal-on-metal rotors and failing pads to have passed a legitimate 125+ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11737906

While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly reduce speed and carefully maneuver the vehicle to safety in active traffic conditions. This created a serious safety risk due to unexpected loss of acceleration and potential inability to maintain highway speed in traffic. The failure occurred at approximately 117,700 miles and shortly after purchase. The vehicle had a documented history of regular maintenance performed at Toyota dealerships approximately every 3,000 miles. I was later informed by Toyota service personnel that the vehicle had previously been documented on 2/2/26 in the manufacturer’s internal system with a CVT fault and a recommendation for transmission replacement prior to my purchase, which was not disclosed in any public vehicle history reporting system. This raises a major safety concern that the transmission failure may be part of a broader pattern of CVT reliability issues affecting this model and drivetrain family. I am submitting this complaint due to the sudden loss of propulsion at highway speed, which presents a potential safety hazard to drivers and surrounding traffic. And deceptive practices of undisclosed known safety issues by Toyota of USA.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11733254

The motor mounts broke when it hit a pothole and that snapped the wiring harness which caused the transmission to shift. Toyota dealership says it needs a new CVT transmission replacement. The engine has shifting issues. My insurance adjusters believe that the transmission failure is due to wear and tear, but the car did not have issues before the pothole. There were and are no warning lights or messages prior to and after the incident. I got the engine wiring harness and motor mounts fixed and there was still a noise and lag while accelerating and they finally said it was the transmission the second time I brought it in and that wasn’t covered by insurance. I’ve only put 11,000 miles on it and I’m the second owner. I bought it from a Lithia Nissan of Clovis.

NHTSA #11738452

2020 CHR transmission failure. There were no lights no notice nothing appeared to warn me. The car started making a faint winding sound. Bought car brand new 2020 and Toyota Fred Anderson Raleigh diagnosed with internal transmission failure 2/28/26. The car is 20000 miles over warranty so they are telling me there’s no coverage for me and billed me 12000$ for a new transmission

NHTSA #11721153

Cvt transmission fails for no reason on a new car could be very dangerous for us and other on the road i think toyota should be responsible and resolve this issue

NHTSA #11711562

I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of the highway, NTTA was forced to block the exit as well as tow my car to the nearest parking lot, causing traffic jams on the highway. Upon research I found that issues with the transmission is not uncommon in this vehicle.

NHTSA #11704010

I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. I’m not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replacement. I don’t have that type of money especially when I owe $17,000 still on this car. Plz help me or I’m going to be out a vehicle and extreme debt if I can’t get this fixed. Also, I replaced my brakes already twice in the past couple years which is not normal at all, I don’t drive vehicle tech less nor has it ever been I wreck. Dealership is saying they need replacement again. Plz plz help me.

NHTSA #11687276

1. The rear seat belts are malfunctioning. At times, they fasten properly, while at other times they fail to do so. 2. The warning light on the information board intermittently activates and deactivates. 3. IMPORTANT: The transmission system emits a dreadful noise. As the speed rises, the noise intensifies. It remains constant. Driving this vehicle makes me feel UNSAFE! I am worried for my safety and the safety of others.

NHTSA #11685058

The collision system turns off with the bad weather and the very bad transmission failure at 95 thousand mills

NHTSA #11690206

Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow. They fixed the key ignition issue and the next day same communication error, took car back and they realized it was from the liquid that leaked from the cup holder. Who has cup holders that are not leak-proof above a computer? Or at least put a shield around the computer so the liquid doesn’t short it out?

NHTSA #11446213

One tire blowout less than 2k miles, Sidewall and tread on all other tires, not holding air, losing traction causing lose of control and hydroplaning 215/60 17R Pro Continental

NHTSA #11497522

MY TIRE BLEW OUT ON BACK PASS A GET SIDE I ONLY HAVE 9500 MILES THE TIRES WERE ROTATED AND BALANCED AT 5000 BOUGHT SEPT 18. THE DEALERSHIP SAID MY TIRES WERE NOT UNDER WARRANTY THE MANUFACTPRER CARRIES WARRANTY I CALLED THEM THEY SAID YES IS WARRANTIED BUT EVERY CAR I GRAY TO TAKE IT TO REPLACE THEY WANT TO BE PAID AND SAYS ITS ROAD HAZARD THE SIDEWALL HAS A I INCH HORIZONTAL SLIT IN IT I DIDN'T RUN OVER ANYTHING AND THE TIRES HAVE THREE YEAR WARRANTY. SO WHO DO I GET TO REPLACE AND HONOR WARRANTY THE DAME TORR IN 16 IS RECALLED DO TO THIS TYPE OF TREAD RIPPING AWAY FROM RIM 215 60R 16 MY TIRE IS SAME BUT 17

NHTSA #11395228

The contact owns a 2020 Toyota C-HR. The contact stated that on two separate occasions, the front passenger tire has had become defective; once for a blowout and another for excessive tread wear. Due to the failure, the contact has had multiple tire replacements; however, the failure had returned after each repair. The contact believed that the failure was caused by a defective tie rod. The contact had taken the vehicle to a dealer and had been informed that her tie rods were fine and could find no failure with the vehicle; the contact did not agree with the assessment. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.

NHTSA #11434640

TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.

NHTSA #11374842

WAS TURNING A CORNER AND MY CAR LOST CONTROL AND MESSED UP THE FRONT END

NHTSA #11408450

I bought the car about 3 years ago. Car had 19,000 and today has 118,000. Transmission is completely failing. Back left seat belt does not work.

NHTSA #11707023