A continuación se muestran retiros (recalls) y quejas reportados a NHTSA para el Subaru Impreza 2019. Esta información es reportada por consumidores, no está verificada y se proporciona solo con fines informativos generales. Vehículos como este pueden calificar bajo la ley de limón de California según su historial de reparaciones.
Los detalles de cada retiro y queja a continuación se muestran en inglés, tal como fueron reportados a NHTSA.
Los siguientes retiros fueron reportados a NHTSA. Un retiro por sí solo no establece que algún vehículo individual sea defectuoso.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consecuencia reportada: Reflectors that do not provide adequate illumination reduce the driver's ability to see and increase the risk of a crash.
Remedio: Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consecuencia reportada: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedio: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consecuencia reportada: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedio: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consecuencia reportada: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedio: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consecuencia reportada: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedio: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Las siguientes son quejas reportadas por consumidores y presentadas ante NHTSA. Son alegaciones no verificadas y no son prueba de que exista algún defecto.
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11605676
Nothing has yet happened but it has been nearly two full years since you issued the recall on the headlights issue and Subaru has still not taken action to remedy it or repair our vehicle: Aug 12,2022 Manufacturer Recall NumberWRG22 NHTSA Recall Number22V624000 Recall StatusRecall Incomplete, remedy not yet available
NHTSA #11596960
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11592861
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11585771
I am registering this complaint because the manufacturer has failed to remedy this safety hazard in a reasonable amount of time.. During night driving and while driving in the rain worn road markings are most difficult to see. Are you able to expedite the repair process? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11580798
The cars left front and right front side headlight reflectors do not properly provide adequate reflected light, which lowers the visibility to other road users, almost causing a recent crash. Also, the left front halogen low beam reflector does not properly illuminate the roadway for the driver, substantially reducing driving visibility.
NHTSA #11579031
The front lights are low and barely does anything when driving in evening or late night, making it hard to see items ahead and almost causing accidents twice already. I can barely see railings while turning onto highway at night with these terrible front lights. It has been more than a year and a half since the recall and nothing is being done by the manufacturer to remedy the issue.
NHTSA #11575135
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11571600
The headlamps were recalled in August of 2022 and almost 18 months later there is still no remedy for these defective and unsafe headlights.
NHTSA #11569376
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11568462
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11565035
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11560304
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lightning) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11553973
The left and right headlight assembly's do not provide sufficient lighting to safely drive at night. I was notified of this recall over 1.5 years ago and there has yet to be a remedy available yet. Because of this, I am unable to safely drive at night. I am unsure what to do at this point other than replace them myself, which I cannot afford to do. I had an incident where I ran over animal carcass on the road because I was unable to see the hazard until I was too close to properly react.
NHTSA #11572921
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11553250
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
NHTSA #11536228
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11531785
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11530856
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was unavailable.
NHTSA #11528291
The manufacturer has a recall for front headlights not being bright enough and causing a danger to drivers. I no longer feel safe driving my vehicle at night as i cannot see the roadway nor other vehicles can see me. Its been almost a year and it’s taking a long time to remedy the recall. Please help!
NHTSA #11528645
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11526856
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11526183
The contact owns a 2019 Subaru Impreza. The contact stated while driving 45 MPH at night, she became aware that the headlights were extremely dim. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the vehicle required a software update. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V624000 (Exterior Lighting) for which the VIN was included; however, the part to repair the vehicle was not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 50,000. VIN tool confirms parts not available.
NHTSA #11544597
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11522436
The front headlights have been on recall for some time now. When I last contacted the dealership they said they wouldn't fulfill the repair and also said that they would no longer be making parts for the car and may not ever fix the headlights but I waited to see if that wasn't the case. You can check the date the recall was first made officially compared to today to see the timeline.
NHTSA #11518584
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11514852
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not notified of the failure. VIN tool confirms parts not available.
NHTSA #11512718
Both front headlights provide very little visibility and do not shine far enough down the road to be safe at high speeds, especially in the mountains/low light areas. Have been waiting on a remedy from Subaru since being notified of the recall in October 2022.
NHTSA #11509705
The front headlamps on this vehicle are not bright enough and it is very hard to see when driving in areas that do not have street lights. Additionally, when it is raining hard, there are lots of puddles on the floor, making it even harder to see when there are obstructions or potholes in the road. I worry about getting into an accident because of low visibility caused by the defective headlamps. I called my local Subaru dealership today (2/22/23) and I asked whether I could fix the problem and then get reimbursed. I was advised not to do that and to let Subaru handle the issue. However, it has been over 5 months since this recall notice was sent out and there still hasn't been any remedy or even an explanation as to why the remedy is taking so long, or when a remedy can even be expected. Being that this is a safety recall that can cause serious accidents on the road, I need your assistance in urging Subaru to take this more seriously and provide a remedy to this ASAP.
NHTSA #11508633
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11515980
The contact owns a 2019 Subaru Impreza. The contact stated while driving with the headlights activated, the illumination from the headlights was inadequate. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
NHTSA #11553436
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the failure occurred while his daughter was driving the vehicle. The failure mileage was 20,000. VIN tool confirms parts not available.
NHTSA #11511145
In the middle of the night I attempted to make a left turn into a parking lot (with headlights on). I was unable to see the ground in the front/left portion of my car. It wasn't until I had almost completed the turn that my light was pointing towards the turn enough that I was able to see I turned a few feet early and was pointed at the curb. I ended up striking the curb with my front left tire and went up over the curb. This scratched/dettached part of my bumper, removed my left fog light cover, and bent the tow "eye" underneath the car. I've noticed while making right turns it can be difficult to see the ground right in front of that corner as well.
NHTSA #11549944
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11516842
Subaru Safety Recall WRG-22 (NHTSA ID 22V-624) regarding inadequate front halogen headlamp lighting went out October 2022. This critical recall remains unresolved approaching 9 months now. No excuse for this. Why is this still unrevolved?
NHTSA #11529231
Received "URGENT IMPORTANT SAFETY RECALL" notification in October 2022. This has not been rectified by the manufacturer. It is now late June 2024. This has not been completed in a timely manner. Subaru Safety Recall WRG-22 NHTSA ID 22V-624 22V624000
NHTSA #11595903
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11602973
I have received two letters over the past six months, telling me that my 2019 Subaru Impreza has been recalled for faulty headlamps. When I contact my local Subaru dealer, SC, I have three times now been told that the part for the required repair is "not available." I feel as if I am driving a vehicle that is dangerous to me and to others. Can you tell me when the required parts will be available for the needed repair?
NHTSA #11514055
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11519456
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11533585
The contact owns a 2019 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11514569
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11520269
The contact owns a 2019 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the parts to do the recall repair were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11520929
The contact owns a 2019 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11521516
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11524654
The contact owns a 2019 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V6240000 (Exterior Lighting) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11525098
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the headlights lights illuminated very dim, causing other drivers to flash their headlights alerting the contact that the headlights were not illuminated. The contact stated that on several other occasions, the exterior lights were very bright, causing other drivers to flash their lights for the contact to dim the headlights. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA #11529317
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11545413
Headlight quality is deficient. There has been an active recall since August 2022 for this issue. That is 14 months, and yet my car's headlight issue has yet to resolved by Subaru. This is unacceptable.
NHTSA #11551004
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11570869
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11530904
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the low beam headlights were extremely dim while driving, reducing driver ability to see the roadway. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
NHTSA #11575824
It has been over a year since a recall regarding the headlights was announced by Subaru with zero communication as to when the necessary fix would be made available. There has since been no communication other than telling everyone that if you do decide to buy aftermarket headlights and install that it would void your rights to the recall. We need this looked into before someone gets into an accident because of these faulty headlights. It is hard to see in dark conditions leaving drivers to use the bright lights while also could cause accidents as well. The headlights are simply not effective at all on low in dark or night conditions. Please help us by looking into this.
NHTSA #11549674
The contact owns a 2019 Subaru Impreza. The contact stated that the vehicle was difficult to drive at night. The contact stated that the headlights were pointed downward. The contact stated that other drivers were flashing their headlights at her while she was driving. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
NHTSA #11562310
I was under the vehicle changing the oil and heard a loud bang. I investigated the sound and didn't notice anything. After completion of the oil change I got into the driver seat and noticed my rear view mirror was hanging by the wires. It had come loose from the windshield taking a big chunk of glass out of the windshield. It left a gash approximately almost 3/4 of an inch deep by 1.5 inches long by about 3/4 of an inch wide. This seriously degrades the strength and puts any occupants at risk. The windshield can not be repaired and will have to be replaced. Cost of replacement is approximately $413.58.
NHTSA #11627043
While driving on Sept 11 on I95 a pebble flew up off the roadway and hit my windshield on the left hand side (driver's side) and it immediately began to crack horizontally and went to the middle of the car. If the car is outside in sun/heat the windshield keeps cracking further across the windshield and is now reaching the passenger side of the car. This is a real safety issue. Called glass repair company and the first appointment they could provide was not until Sept 19th.
NHTSA #11544917
Windshield cowl continues to buckle from Windshield causing a gap where water can get to engine compartment. Have had it replaced twice now with no resolution. Being that I live in a state with very cold winters if water gets under the gap and then freezes it could potentially Crack Windshield. This needs to be addressed.
NHTSA #11539726
A spontaneous crack appeared in the windshield running from the bottom left, near the deicer, into the middle (when looking at the car from the outside). No accident was involved; it just appeared in the morning. Subaru is saying this isn't covered under warranty. There was a class action lawsuit for similar problems in other models manufactured in the same year, but it was settled with only Outback and Legacys included: https://www.windshields.settlementclass.com/
NHTSA #11518055
Frequent windshield cracking which obscures visibility. Third time windshield has cracked and needs to be replaced. It has been chipped and repaired twice as well.
NHTSA #11511758
The windshield on this vehicle is defective. Over time for no reason scratches have appeared. Additionally now chips have occurred for no apparent reason. I have gently used an ice scraper as needed after defrosting the windshield enough to make it practical, however, my scraper is in excellent condition and was not misused. This should not cause a windshield to break down. There are also waves in the windshield that make for an uneven appearance in spots.
NHTSA #11496929
I was driving at 50 mph, suddenly heard a noise coming from the windshield and saw a big crack on passenger side of the windshield. The crack grew very fast, crossing about 75 of the windshield. The two parts of the glass on the side of the crack became separated. The visibility through the windshield was impaired by the crack. This is the second time it happens to the Subaru windshield in a short time. The first time I replaced it by the original Subaru windshield and it cracked again.
NHTSA #11482706
Recall still has no fix over a year later
NHTSA #11551750
Windshield cracked while parked
NHTSA #11478673
A pebble hit my windshield and now there's a crack from the bottom all the way to the other side
NHTSA #11472981
One morning when I got in my car the windshield had a large crack. Driver side about half way down the crack is from left to right around 12-14”. There is no apparent reason I can see for the crack. I had not driven the car for 2 days prior to the crack appearing.
NHTSA #11455798
The windshield cracked spontaneously. There are no signs of chips or any cracks indicating something hit it. The weather was chilly but not freezing and the vehicle was parked and unoccupied. The crack starts at the top and curves/snakes down the middle
NHTSA #11452363
Front windshield spontaneously cracked running from bottom edge of windshield vertically up window for approx 10”
NHTSA #11447476
I have a 2019 Subaru Impreza and my windshield cracked for the second time in two years. I was driving and heard a loud pop and the windshield cracked from the top about a foot down. Nothing hit the windshield. The first time this happened, the car was sitting in the driveway. I have an appointment with the dealer tomorrow. I verified that this is happening to others and that there is a class action lawsuit against Subaru for cracked windshields: https://www.torquenews.com/1084/new-ruling-subaru-cracked-windshield-lawsuit-now-adds-25m-cars My make and model is included.
NHTSA #11446182
WINDSHEILD CRACKED FOR NO REASON. Noticed crack after car sat in driveway all day.
NHTSA #11444239
The car windshield cracked while driving without any apparent reason. It is a large horizontal crack on the driver's side which affects visibility.
NHTSA #11438040
The windshield cowl separates at the bottom of the windshield for reasons such as heat. The separation grows over time and has the potential to detach on the highway partially or entirely. If detached partially, obstructs vision and scares. If entirely, could impact following vehicle. This problem is reproduced and confirmed by both my dealership and multiple independent online sources. Look for "windshield cowl seperation" topics for 17+ imprezas and 18+ crosstreks. This issue became apparent within the first year of ownership, was serviced at the dealership by replacing the part under warranty, and now has occurred once more in my second year of ownership. Attached photograph shows the beginning of separation (not the wiper). This can grow in size very quick. Noted additional details are dated for last occurrence, however as stated 1 more occurrence has occurred 1 year ago at approx 5,000 miles.
NHTSA #11436526
The windshield of the care cracked without damage. I was sitting with the car in park and just watched it crack. It started from the edge near the seal, and is ~8 inches long. There was no previous damage and nothing hit the window when it happen. There is no chip or area where damage occurred, it just simple cracked for no reason.
NHTSA #11435525
Windshield spontaneously cracked while parked .
NHTSA #11425205
The windshield spontaneously cracked. It began on the lower passenger side and ended in about the center of the windshield. The car was parked in a residential driveway at the time, and suffered no impact.
NHTSA #11424285
My windshield was broken one morning from edge of passenger side all the way through to the driver side deep enough to put my fingernail in when I came outside, no incidents or impact. Subaru dealership fails to replace it or acknowledge the issue.
NHTSA #11422212
FIRST TIME I CAME OUT AND WINDSHIELD WAS JUST CRACKED NOTHING AROUND IT ABOUT 15 IN LONG AFTER REPLACING WINDSHILD I WAS DRIVING DOWN ROAD AND THE THE WINDSHIELD THEN CRACKED OUT OF NOWHERE NOTHING HIT IT NO HARD BUMPS THIS MAKE THE 2ND WINDSHIELD IN 3 MTHS
NHTSA #11408384
MY WINDSHIELD MADE A POP SOUND AND CRACKED. THERE WAS NOW ONE ELSE ON THE ROAD AND NOTHING HIT THE WINDSHIELD.
NHTSA #11407005
WINDSHIELD CRACKED FOR A THIRD TIME IN 2 YEARS. WINDSHIELD IS AN OEM SUBARU CARLEX WINDSHIELD. VEHICLE WAS ON THE FREEWAY AND THE CRACK APPEARED WITH 15 INCHES IN SPAN.
NHTSA #11405466
FOUND WINDSHIELD RANDOMLY CRACKING IN A SINGLE LINE FROM TOP CENTER TOWARD THE MIDDLE AND THEN TOWARD THE LEFT (VIEW FROM INSIDE). CAR HAD BEEN STATIONARY.
NHTSA #11402738
THE WINDSHIELD OF MY SUBARU IMPREZA 2019 GOT A CRACK AND CHIP FOR NO REASON, JUST STAYING ON PARKING. NO OBJECTS GOT ONTO THE WINDSHIELD. NO ACTIVITY COULD HAPPEN AROUND THE VEHICLE, BECAUSE PARKING IS VERY LIMITED AND IN A PRIVATE AREA, FAR FROM THE ROAD OR ANY OTHER VEHICLES. NEVER SAW ANY CHIPS BEFORE. I HAVE MORE PHOTOS OF THAT AREA (BEFORE THE VISIT TO THE DEALER). SUBARU DEALER (IN EXTON, PA) REFUSED TO REPLACE IT UNDER WARRANTY. WHEN I LEFT THE CAR AT THE DEALER TO GET OTHER FIXES - THEY MADE THE CRACK BIGGER. AND AGAIN, REFUSED EVEN TO DISCUSS THEIR FAULT.
NHTSA #11397181
THE WINDSHIELD CRACKED WHILE PARKED. STARTING FROM THE EDGE TO ALMOST THE CENTER OF THE WINDSHIELD, NO CHIP NO IMPACT, IT JUST CRACKED.
NHTSA #11397022
MY VEHICLE WAS LEFT STATIONARY, PARKED OUTSIDE MY APARTMENT OVER THE WEEKEND. AND ON MONDAY I NOTICED A 5 TO 6 INCH CRACK COMING FROM THE RIGHT EDGE OF MY WINDSHIELD. I BELIEVE THIS CRACK IS A RESULT OF THE CURRENT WINDSHIELD LAWSUIT THAT SUBARU IS DEALING WITH. THE SITE I FOUND THE INFORMATION ABOUT THE LAWSUIT TOLD ME TO FILE A COMPLAINT HERE IF MY VEHICLE WAS EFFECTED.
NHTSA #11387603
THE WINDSHIELD ON MY 2019 SUBARU IMPREZA KEEPS CRACKING FOR NO REASON OR LIKE THIS LAST TIME WHEN A TINY PEBBLE HIT IT. THERE ISN'T EVEN A MARK ON THE WINDSHIELD NOR CAN ANYTHING BE FELT BUT THERE IS NOW A CRACK IN THE GLASS. AS OF TOMORROW I'LL BE HAVING MY 3RD WINDSHIELD INSTALLED IN UNDER 4 MONTHS.
NHTSA #11376759
TODAY, AUGUST 7, 2020 WE NOTICED ON OUR PARKED 2019 SUBARU IMPREZA THE WINDSHIELD WAS CRACKED. THE CRACK STARTS WHERE THE REVIEW MIRROR IS ATTACHED AND RUNS VERTICALLY ALL THE WAY DOWN. THIS APPEARS TO HAVE STARTED ON THE INSIDE. THERE IS NO DAMAGE FROM A ROCK OR OTHER DEBRIS STICKING THE WINDSHIELD. A SEARCH ONLINE HAS SHOWN MULTIPLE LAWSUITS AGAINST SUBARU FOR DEFECTIVE WINDSHIELDS. WE HAVE NOT YET CONTACTED SUBARU BUT FELT A COMPLAINT WAS WARRANTED AS THIS APPEARS TO BE AN ISSUE WITH SUBARU VEHICLES.
NHTSA #11343974
DRIVING ALONG THE HIGHWAY WHEN I HEARD A SMALL CRACKING SOUND. NO LARGE DEBRIS OR ROCK NOTED FROM HIGHWAY. ALL OF A SUDDEN A LARGE CRACK APPEARED ON THE RIGHT-HAND PASSENGER SIDE AND EXTENDED TO THE MIDDLE OF THE WINDSHIELD. I CALLED SUBARU DEALERSHIP AND SAID THEY WOULD HAVE TO DETERMINE IF IT WAS A STRESS CRACK OR NOT FOR IT TO BE COVERED; THEY DETERMINED THAT IT WOULD NOT BE COVERED BECAUSE IT IS NOT A STRESS CRACK. *TR
NHTSA #11331768
On February 18, 2026, my 2019 Subaru Impreza displayed an “Emergency Service” alert and sent a MySubaru app message stating that Automatic Crash Notification, SOS Call, Stolen Vehicle Locator, and Roadside Assistance may not be available. A red SOS light also illuminated, and STARLINK sent alerts to Subaru each day I first started the car, prompting repeated dealer calls. I tested the SOS button and could hear the operator clearly. On March 6, 2026, a dealer diagnosed a faulty right dash speaker (B2A06 – telematics speaker circuit malfunction). The emergency system shares this speaker, so the system warned that safety services might not work. I paid $191 for diagnostics; the estimated repair is $216.69. I pay a monthly subscription for STARLINK safety services, but the vehicle’s warnings do not clearly indicate the real issue. Other owners of 2019 and similar Subaru models report persistent STARLINK/telematics errors, red SOS lights, and repeated dealer visits, suggesting this may be a broader systemic issue. I believe the warning system should specifically identify a failed speaker or audio circuit to reduce confusion, unnecessary diagnostics, and ensure drivers understand the true status of emergency safety features. My concern is that the vehicle’s warning system may mislead drivers into believing that critical safety systems are malfunctioning, when the actual issue is a non-critical speaker failure. A more specific diagnostic message indicating an audio system fault would be more useful.
NHTSA #11722609
Windshield lower plastic mount or cowl is getting detached creating a large visible gap between the cowl and windshield about 0.5+ inch. The gap runs across the middle of the windshield to its left and right side occupying about 50% in total. Gap is an issue when it rains, when it is snowing or other things since might get embedded on it.
NHTSA #11728298
TPMS safety system failure. Vehicle display of tire pressure readings on the dash has changed from displaying tire pressures for each tire to no pressures displayed (pressures are blank; on the Subaru App which also accesses this data, all tires show red/abnormal with dashes displayed) for several weeks now and TPMS error warning light remains illuminated on dash. Manufacturer has suggested I take car to dealer to diagnose at my upfront cost for their defect as the vehicle is out of warranty. A friend with the same car has experienced the same problem, replaced all TPMS sensors at their expense, still having this same problem despite the attempted fix. This safety defect is not being adequately addressed by the manufacturer despite contacting the advocacy department and corporate executive.
NHTSA #11675308
NA Need to know why the recall issued in 2022 has NOT been fixed.
NHTSA #11564547
Windshield cracks repeatedly, 5 cracks on 26000 miles, I’m changing windshields as often as I change oil. Something is wrong with the eyesight windshield, Subaru will not help me I have complained to them as many other around the country. It is in court in new jersey already
NHTSA #11561465
I have a Subaru 2019 Impreza. When parked in my drive way on a Los Angeles winter day, I turned on my defroster and my windshield cracked at the bottom center of the glass. I assume this has to be a defect given Subarus are made for more extreme conditions.
NHTSA #11504295
There is a defect with the windshield, it randomly cracked. I saw there was a lawsuit filed already with Subaru.
NHTSA #11460817
Car was purchased in October 2018. Just six months later in April 2019, a small rock hit the windshield and led to a crack going across the entire windshield. This was replaced with Original Equipment Manufacturer glass. In December 2021, just over two years later, another small rock hit the windshield, again causing a crack to spread across the windshield. We are now looking at getting our front windshield replaced twice in just three years of ownership, which is ridiculous. I have seen that there are many active lawsuits again Subaru regarding this issue and the integrity of the glass. I know from previous vehicles that I have used, that usually a rock hitting the windshield may lead to a small indent/imperfection, but I have never experience this level of cracking from a simple rock ding. I am submitting this form twice to capture the first incident in April 2019 and the second in December 2021.
NHTSA #11449394
The window trim underneath the windshield has a gap. I have taken it to a glass company and they said it was definitely a defect. The bottom trim/molding is separating from the glass and the clips that fit under the windshield do not stay in place. It is rubbing against the bottom of the windshield causing small chips. It’s just a matter of time before it cracks again. It cracked at 9k miles and is now at 13k miles with its second Subaru OEM windshield that has only been on for 2 Months. I feel this is the same situation as the class-action suit on spontaneous cracking windshields on Outback’s and Legacy’s, as well as the one now happening with 2017-2020 Crosstreks.
NHTSA #11442949
AFTER A WIND STORM I CAME OUTSIDE TO A SHATTERED BACK WINDSHIELD. MY CAR WAS THE ONLY ONE DAMAGED IN A PARKING LOT FULL OF VEHICLES. IT WAS LEFT IN PARK AT AT APARTMENT COMPLEX.
NHTSA #11407382
I have had the car since December of 2019, and have already replaced the windshield twice. The 2nd windshield I didn’t replace right away, after it was hit by a small rock, and it developed a 2 ft. crack directly across my field of vision. In the few months I waited to replace it I was hit by an additional 2 rocks and immediately developed 2 more large cracks(both over 6 inches). It’s obvious that something is defective about this windshield.
NHTSA #11434275
When attempting to start the vehicle, randomly, the key loses programming. This is the 2nd time where the keys lose programming and vehicle has to be towed at owners' expense and wait as long as 5 days for dealership to reprogram.
NHTSA #11742641
The battery dies sporadically when the car has been parked for a short time or a day or two. No telling when it will happen, but suddenly the car will not start. Subaru dealer says there's nothing wrong, but obviously there is. This has happened three times already, once in 25- degree weather with a 15-degree wind chill. I have checked all the lights and keep the headlights turned off, as I don't drive at night. So far this has happened only when the car is parked, but what if it happens when I am driving? Date given below is the third incident. The others were in late January and February.
NHTSA #11455422
Vehicle was purchased new by original owner. Battery died at 5,709 miles and was replaced by dealer. I purchased the vehicle as a CPO. Second battery died at 8,077 miles and was replaced by dealer. Third battery died at 8,836 miles and was replaced by dealer. Old batteries were disposed of by dealerships, surely, and are not available for inspection. Safety concern is chiefly of failure when the vehicle is off, not during driving. Problem has been confirmed at each dealership visit. Note that there are several class-action lawsuits pending against Subaru for prematurely dying batteries. No warning was given by vehicle except for a slightly longer engine start the time before catastrophic draining of battery and failure of engine start. Though anecdotal, non-Subaru technicians feel it's not defective batteries but rather a defective electrical system, specifically the controller area network.
NHTSA #11447335
The battery dies after just sitting in my home after a day.
NHTSA #11417729
THE VEHICLE WAS SITTING AND BEING STARTED ON A WEEKLY BASIS UNTIL RECENTLY WHERE WE HAD AN ISSUE WITH THE BATTERY NEEDED TO BE REPLACED
NHTSA #11415252
SINCE PURCHASING MY VEHICLE IN JANUARY OF 2019 I HAVE HAD TO HAVE THE BATTERY REPLACED 4 TIMES, EACH TIME THE CAR HAS NOT BEEN SITTING FOR MORE THAN A WEEK, NOT BEEN EXPOSED TO EXTREME TEMPERATURES, NOT BEEN LEFT WITH A LIGHT ON OR A DOOR OPEN. THE 2ND, 3RD AND 4TH TIMES THIS HAPPENED I REQUESTED THAT THE VEHICLE BE EXAMINED TO DETERMINE WHETHER THERE WAS AN ISSUE OTHER THAN THE BATTERY AT PLAY, SUBARU HAS NEVER TAKEN THAT INQUIRY SERIOUSLY AND SIMPLY REPLACED THE BATTERY ONLY FOR IT TO DIE A FEW MONTHS LATER.
NHTSA #11407930
AFTER HAVING THE CAR 10 MONTHS BATTERY KEPT DYING. SUBARU REPLACED THE FIRST BATTERY WITH A NEW ONE EXACTLY ONE YEAR AGO. THAT BATTERY JUST DIED ON FEB 8 AFTER NOT BEING DRIVEN FOR 3 DAYS. I NEEDED TO GET IT JUMP STARTED. SUBARU WILL NOT ACKNOWLEDGE THIS AND TOLD ME TO GET A "SECOND OPINION." THIS IS A SAFETY ISSUE NOT A MEDICAL CONDITION.
NHTSA #11395794
Purchased Impreza Limited 10/31/19. On 1/23/21, car would not start. AAA said battery not good & installed a new battery. On 7/4/21 car would not start; battery jumped by AAA. On 9/10/21 car would not start. AAA said battery not good & installed a new battery again—3rd battery since I purchased car. On 7/22/21 Subaru of Morristown said they checked for parasitic drain, and told me it is “within specs.” They said I don’t drive enough miles. End of July 2021 I (a senior woman) purchased a Battery Tender which I must attach to the battery whenever the car is parked in my garage.
NHTSA #11442745
I had my vehicle inspected on 5/3/25 and all 4 break lines had bubbles protruding from the rubber break lines that go from the caliper to the metal lines. A safety recall for the same problem exists for 1 year earlier than my Subaru. It appears that Subaru continues to use defective break lines.
NHTSA #11659829
Your vehicle inspection has been completed. Unfortunately we found all 4 of your brake lines are swelling and will need to be replaced. The parts are not in stock and will need to be ordered. Until they're replaced we don't recommend to drive the vehicle due to safety concerns.
NHTSA #11576921
MY 2019 SUBARU IMPREZA HATCHBACK SPORT HAS A MAJOR PROBLEM I SAW. THE REAR LEFT DISC BRAKE ROTOR CALIPER IS NOT COMPLETELY ENGAGING. ALSO THE COLOR LOOKS LIKE RUST . ADDITIONALLY THE CAR IS VIBRATING AND MAKING WEIRD SOUNDS.
NHTSA #11413458
I was driving in stop and go traffic on the highway for several minutes. Everything worked fine until one moment when I went to press the brake pedal down and the pedal would not move. I used all my strength to push it down for several seconds. It was locked in position. I could not move it all. My car slid into a semi truck in front of me at a very very low speed. After impact, everything worked again and I was able to pull the car to the side of the road. Initially, I believed the truck behind me had pushed my car causing the brake pedal to lock. I contacted the police and we examined my vehicle. There was no damage from the impact on the front of my car and there was no evidence I had been rearended. Two Subaru shops have examined the vehicle. One theory from the first shop is that an object in the road lifted the car off the road and caused the pedal to fail. The other shop has no theories. Neither shop found any issue with the brakes or the pedal and could not recreate the problem. Extensive repairs have been done to correct damage from a large rock in the road. The Subaru shop doing the repairs said the rock damage would not have affected the brakes. The car can be inspected at any time. My family is wary of driving the vehicle. The brake pedal failed once and the issue has yet to be explained to our satisfaction.
NHTSA #11425008
The contact owns a 2019 Subaru Impreza. The contact stated upon entering the vehicle in the morning, she noticed that the windshield was cracked. Upon inspecting the vehicle, the contact became aware that the windshield had cracked without impact. The dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.
NHTSA #11592996
TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 30 MPH, A SMALL PEBBLE HIT THE WINDSHIELD WHICH CAUSED A 16 INCH CRACK TO THE WINDSHIELD. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE CONTACT CALLED THE LOCAL DEALER CASEY SUBARU (783 J CLYDE MORRIS BLVD, NEWPORT NEWS, VA 23601: (757) 522-2120) AND WAS REFERRED TO A WINDSHIELD REPAIR SHOP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
NHTSA #11388199
TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 65 MPH, A ROCK STRUCK AND CRACKED THE DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED THAT THE CRACK HAD EXPANDED ACROSS THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO CAPITOL SUBARU SERVICE CENTER (920 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 723-1200) WHO INSPECTED AND THEN REPAIRED THE VEHICLE. THE CONTACT STATED THAT A MONTH LATER THE WINDSHIELD WAS CRACKED AGAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
NHTSA #11415042
TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. THE CONTACT STATED THAT AFTER ACCELERATING FROM A RED LIGHT AND MAKING A RIGHT TURN, THE FRONT WINDSHIELD SUDDENLY CRACKED. THE CRACK WAS LOCATED AT THE BOTTOM DRIVER'S SIDE CORNER OF THE WINDSHIELD AND EXTENDED APPROXIMATELY 2 FEET. THE CONTACT INDICATED THAT NO OBJECT STRUCK THE WINDSHIELD TO CAUSE THE CRACK. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MARK MILLER SUBARU LOCATED AT 3535 STATE ST, SOUTH SALT LAKE, UT 84115. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,400.
NHTSA #11350052
Description of the Problem: On or about [XXX], my 2019 Subaru Impreza experienced a sudden engine failure. The check engine light illuminated, and the engine shut off. Specifically, the check engine light came on approximately two minutes into the drive, and the engine shut off within 30 seconds of the light appearing. The vehicle was taken to Albany Subaru in Albany, CA, where a technician diagnosed the issue as a blown 15 amp ignition fuse and a damaged ignition coil (#4). Albany Subaru is recommending replacement of the spark plugs, coil packs, and the fuse. Albany Subaru has stated that "Subaru sent the recall out due to defective coil packs, and had the new updated coil packs installed. My tech is recommending to replace the coil packs due to the fuse blowing out and shorting out the current coil packs. The #4 coil was found damaged during the inspection." Connection to Recall: I am concerned that this current failure is related to the original defect addressed by Recall 21V264000. My vehicle had the recall service performed on November 14, 2019, to replace the ignition coils. It appears that the replacement coils, or an issue related to the recall repair, may have failed, leading to the blown fuse and further coil damage. I have asked the service technician at Albany Subaru to specifically determine if the current failure is in any way related to the original defect or the replacement parts installed under the recall. Safety Concern: This sudden engine failure poses a significant safety risk. A loss of engine power while driving can lead to a crash, especially at higher speeds or in traffic. In my experience owning many vehicles, I have never encountered issues with ignition coils, nor have I experienced this frequency of recalls. Vehicle Information: • Year: 2019 • Make: Subaru • Model: Impreza • VIN: [XXX] • Mileage: 59,784 miles Recall Information: • NHTSA Recall Number: 21V264000, Service date: Nov 14, 2019 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11655239
Head unit constantly rebooting. Completely unable to use the head unit. No longer functional. Unable to power the screen off. Very distracting while driving especially at night. Power button no longer works. Started about a year ago, then randomly seemed to of temporarily resolved itself until a couple of months ago. Head unit is now 100% nonfunctional and constantly reboots. No warnings when first occurred. Issue has been confirmed by independent service center. Puts myself and others at risk due to the screen rebooting on repeat and no way to turn the screen off. Extremely distracting and unsafe
NHTSA #11641024
ABOUT 5-6 TIMES MY KNEE HAS BUMPED THE KEY DURING NORMAL DRIVING, TURNING IT IN THE OFF POSITION. IT HAS HAPPENED WHILE DRIVING STRAIGHT AND WHILE TURNING. IT HAPPENS MORE FREQUENTLY WHILE ACCELERATING OUT OF A PARKING LOT ONTO A SURFACE STREET. IT HAS LEFT ME DEAD STOPPED IN THE MIDDLE OF ONCOMING TRAFFIC OR HAVING TO COAST TO THE SIDE OF THE ROAD. IT TAKES SEVERAL SECONDS TO RESTART THE CAR BECAUSE I HAVE TO PUT THE CAR IN PARK TO RESTART IT.
NHTSA #11406210
Owner’s manual calls for 87 octane fuel. Vehicle engine pings on anything less than 91 octane. Subaru should issue an update to prevent engine damage.
NHTSA #11608270
While driving on highway, knee contacted key causing the ignition to turn off engine. Car began to decelerate. While care was still in drive, turned ignition switch on and engine returned.
NHTSA #11474250
When driving the vehicle the engine was not getting enough power and it was shifting oddly. I took it in and was told there was excessive carbon buildup on the heads, and there is not a good fix for the problem. Without having the engine torn apart this could of caused the car to not speed up properly or the engine to malfunction while driving the vehicle. This could have caused serious injuries to me or others on the road if the problem would not have been addressed. The vehicle was taken to the Subaru dealership, where the engine had to be taken apart and the heads had to be machined to get the carbon off. I was also told there was no preventative maintenance to avoid this problem. There were no warning lamps, lights, or other warnings to notify me of the problem other than the engine not having normal power when over 2000 RPM. It has also taken the dealership almost 3 months and counting to find and address the issue.
NHTSA #11445030
AIR BAGS FAILED TO DEPLOY IN AN SIDE IMPACT ACCIDENT
Reportado presuntamente: 2 lesiones (según lo reportado a NHTSA). NHTSA #11552690
On May 8th of this year, my fiancé were involved in a rear end collision. That morning, the Hyundai Tucson in front of us stopped short and we ran into the back of it doing around 35 an hour, and ended up with our vehicle (Subaru Impreza) being totaled. I’d like to provide pictures to show the impact, as even car experts have been surprised that the airbags didn’t deploy. As it turns out, a sedan hitting into the back of an SUV means that the airbag sensors may be untouched (because they’re too low) and therefore, airbags will not deploy, even if the accident severe. To me, that is a defect in the design and should be reconsidered going forward. My fiancé broke his foot , which caused him to be out of work for at least 4 months and I got whiplash.
Reportado presuntamente: 2 lesiones (según lo reportado a NHTSA). NHTSA #11428183
MY VEHICLE IS IDENTIFIED IN THE ACCIDENT REPORT AS UNIT 2. UNIT 1 ATTEMPTED TO MAKE AN IMPROPER/CARELESS LEFT TURN ONTO MAUCH CHUNK RD. UNIT 2 WAS IN MOTION TRAVELING STRAIGHT ACROSS THE INTERSECTION WHEN UNIT 1 TRIED TO MAKE AN ILLEGAL LEFT TURN AND STRUCK UNIT 2. UNIT 1 WAS RESPONSIBLE FOR THE ACCIDENT. INITIAL IMPACT POINT WAS 10 O'CLOCK. AIR BAGS DID NOT DEPLOY ON UNIT 2. UNIT 2 WAS DECLARED A TOTAL LOSS. WITH ALL DAMAGE ON THE FRONT END OF UNIT 2. TIME OF ACCIDENT WAS MONDAY, 7/27/2020. DRIVER OF UNIT #2 SUFFERED ANKLE, LEG, SHOULDER INJURIES ALONG WITH A CONCUSSION. ALL OF THESE SYMPTOMS APPEARED WITHIN 24 HOURS AFTER THE ACCIDENT. DRIVER OF UNIT #2 IS UNDER DOCTORS CARE AT THIS POINT. JURISTICTION IN WHICH INCIDENT OCCURRED IS ALLENTOWN, PA. OWNER OF UNIT 2 HAS RECEIVED SETTLEMENT FOR THE DESTROYED VEHICLE THAT IS NOW OWNED BY ERIE INSURANCE. WE HAVE BEEN IN COMMUNICATION WITH SUBARU TO UNDERSTAND WHY THE AIR BAGS DID NOT DEPLOY. TO DATE ALL WE HAVE GOTTEN IS VERBAL RESPONSES THAT THEY ARE TO INVESTIGATE. WE HAVE SUPPLIED A FULL ACCIDENT REPORT AND PICTURES.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11351622
2019 Subaru Impreza has experienced intermittent and now persistent failures involving the factory EyeSight driver assistance system. Prior to complete failure, the EyeSight system would randomly disable and re-enable while driving. Adaptive cruise control and related safety features became unreliable and would intermittently stop functioning. The issue worsened over time and eventually resulted in repeated “EyeSight Off” warnings and multiple system fault messages. Vehicle diagnostic scans showed repeated U1235 “Lost communication with EyeSight” faults across multiple modules, including ABS, steering, transmission, and instrument cluster systems. Additional communication and airbag indicator-related faults were also present. The windshield was recently replaced due to a crack located near the EyeSight camera area. Subaru service personnel stated that EyeSight systems are extremely sensitive to windshield specifications and calibration requirements, and that aftermarket windshields may prevent proper operation or calibration of the system. Subaru also indicated that EyeSight calibration equipment is highly specialized and expensive, and that repair costs may not be practical relative to the vehicle value. Despite attempts to reset the vehicle systems and inspect the issue, the EyeSight system continues to malfunction and remains disabled. Because EyeSight controls important driver assistance and collision-avoidance features including adaptive cruise control, forward collision warning, lane departure warning, and automatic emergency braking, this issue creates significant safety concerns. The intermittent nature of the failure, repeated communication faults, and inability to reliably restore system operation raise concerns regarding the long-term reliability and serviceability of Subaru EyeSight systems.
NHTSA #11736402
Three engine check lights due to rodent damage within two weeks, even when I first bought the car in South Florida it had damage due to rodents and that when I first found out they use soy for the wires, I had thought the dealership I got it from had replaced it all but no. Fast forward 2-3 years later in a different state I had gotten the first engine check light and thought it was due to bad repairs from the place I bought it from, I had thought after the first repair they got rid of the soy wiring since it was expensive but then I happened a second time 140 miles after I fixed the first one. It was then on that I realized these were recent damage and not old so I decided to buy some things to deter rodents since it’s cold now. And now comes to the third time it gets damaged after snowing and melting a little. I haven’t even driven more than 10 miles and I already have to spend more on repairs. I might even have to get rid of the car altogether if this keeps happening. This damage means cruise control is off due to the car now being in a safe mode and also it cannot tell how hot or cold it is so overall running of the car is gonna be worse off. I’ve put noise/ light devices in the engine bay and also mint pouches made to deter mice and such and still had issues
NHTSA #11635428
The contact owns a 2019 Subaru Impreza. The contact stated that upon approaching the vehicle, excessive corrosion on the driver’s side rocker panel was observed. The contact inspected the passenger’s side rocker panel and found excessive corrosion. The vehicle was taken to an independent mechanic, who determined that the frame needed to be cut, and the rocker panel needed to be refabricated. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 48,000.
NHTSA #11681924
The cowl that fills the gap between the bottom of the windshield and the hood is defective and warps from the heat of the engine. This warping leaves a huge gap that exposes the bottom of the windshield and allows debris and water under the hood of the car. I was told this was a known issue with multiple Subaru models. The auto glass specialist I was sent to did not have a fix other than replacing it whenever it warps, which is prohibitively expensive when it only lasts about a year.
NHTSA #11573654
I attempted to get a safety recall (headlamp assembly defect) addressed at my local Subaru dealership. The vehicle is still under warranty, and I was told I may be able to get a loaner or rental. However, when I arrived, I was informed that the dealership only has 9 loaners and does not offer rental coverage at all, even for warranty customers. I had already spoken to someone about my need for a rental due to my class schedule and was led to believe this could be arranged. I drove down there, took time out of my day, and missed class — only to be turned away with no solution. Subaru’s recall notice acknowledges the increased risk of a crash due to poor visibility and glare. My vehicle remains unfixed and unsafe to drive, and I was left with no support despite my warranty and a safety recall. Subaru has not made it reasonably possible for me to address this recall. If an accident occurs while I wait for a proper resolution, I will hold them responsible. I am submitting this complaint to formally document my experience and push for accountability.
NHTSA #11660912
Left side light is very dim, very unsafe to use at night time. We cannot drive it at night.
NHTSA #11510088
Subaru is aware of a specific set of year/model/makes that start to make a sound coming from the drive shaft center bearing in cold weather. Unnatural wear occurs on the bearing but the only remedy is to replace the entire drive shaft which is a really costly repair for something that is a structural design issue. There is a service bulletin for it: [XXX] It seems unfair that this is a repair the customer should take on when a drive shaft should likely survive the lifetime of a vehicle. This should be a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11640035
Rear wheel bearing premature wear. Originally installed wheel bearings were replaced, under warranty, at 44,137 miles. Same bearings then had to be replaced again at 62,486 miles. Both replacements were done by Beardmore Subaru in Nebraska. A failed wheel bearing at high speed could result in a catastrophic accident, and requiring replacement at these low mileage levels is indicative of poor design or substandard parts.
NHTSA #11624154
Vehicle sways significantly and continuously left and right in lane at highway speeds, including in low or no wind conditions, since the car was new. This happens regardless of whether eyesight/lane keep assist is enabled or not, and all tire pressures are regularly monitored and at manufacturer recommended levels. Changing tires from the OEM Continental Pro Contact to Michelin CrossClimate 2, while maintaining OEM wheels and 205/55R16 tire size, has not impacted the car's behavior. This weaving occurs at speeds of 50-70 mph on the highway, including on straight, smooth road. Swaying does not disappear with absence of adjacent vehicles influencing air turbulence. Neighboring vehicle air wakes will cause significant additional pushing of the car to the opposite side of the lane. The steering feel of this car on the highway is extremely "floaty" and unsettling. It is challenging to maintain lane with no surrounding cars, and it is extremely dangerous when passing vehicles.
NHTSA #11612594
The power steering pump on this car makes it feel like it is floating on the road at highway speeds. The tires are like new and have the correct amount of air pressure. As someone familiar with power steering pumps, this behavior is consistent with a pump that is either delivering too much fluid or too little during acceleration. It is a dangerous situation since it gives the driver the impression that the car is losing contact with the road.
NHTSA #11596132
I brought my car into my family mechanic to get an inspection after I noticed severe shaking when breaking and a burnt rubber smell. They determined the left front caliper was hanging and needed to be replaced- the caliper is covered under my warranty, so I brought my car into the dealership - service department at dealership was UNABLE to detect the issue for weeks until I gave them detailed instructions on how to find the issue, once they agreed the caliper needed to be replaced, the part was backordered until late august - I got my car back after they changed the caliper and the issue is still happening after long drives- dealership is still UNALBE to detect the issue - I am being told after market brakes are the issue
NHTSA #11548410
THE WHEEL SYSTEM HAS SOME KIND OF SQUEALING IN IT
NHTSA #11408386
The contact owns a 2019 Subaru Impreza. The contact stated while driving 5 MPH, while depressing the accelerator pedal the vehicle loss power. An independent mechanic was contacted. No warning light warning light illuminated. The vehicle was taken an independent mechanic where the diagnosed the coil pack was melted and needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed the coil pack had a shortage. The contact mention this failure has occurred on several different occasions. The vehicle was repaired as the coil pack and wiring was replaced. The contact was relating to the recall to NHTSA Campaign Number: 21V264000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), however the VIN was not included in the recall. The manufacturer was notified of the failure, and they informed her because of the milage there was no recall. The approximate failure mileage was 145,866.
NHTSA #11740850
Eye warning keeps coming on. Then resets a few days later.
NHTSA #11641979
When you put in reverse my 2019 Subaru Impreza Sport, the control display flashes green and is distorted. It is very difficult to detect an obstruction or a child when backing up. Recently we bumped a pedestrian. This Is A Safety Issue! The condition was observed at the Orlando Subaru dealer. Their solution is to replace the whole radio control unit at a cost of $1341. We ordered it to not gamble on safety.
NHTSA #11628815
This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!
NHTSA #11548106
Low speed throttle application vehicle fails to respond. Does not happen all the time. A near collision almost happened while making a left hand turn with oncoming traffic. Has been happening repeatedly, usually within a parking lot.
NHTSA #11541242
The front suspension has been broken since I purchased the vehicle with 50,000 miles on it. This has always been a safety concern for this vehicle yet I see no recalls for it. This puts my safety at risk as there is a metal clunking sound when turning the wheel and the tire rod can break from the faulty parts used for the vehicle. The vehicle’s front suspension was checked by a car repair company that was changing my brake pads at the time and saw that there was a dire issue with the vehicle that could put my life at risk. I have not had any car accidents or any other issues that could have caused this, meaning it is faulty manufacturing on Subaru’s part. There are no warning lights for the suspension, there is no way to know if you have a suspension issue unless you get the vehicle checked, or in my case can hear metal clunking sounds as the wheel is moved left or right while turning. This issue has been seen by many other owners of the same vehicle make, model and year but there has been no effort to fix this safety issue.
NHTSA #11684641
While slowly pulling into a parking slot in a Wal-Mart parking lot, the car experienced an abrupt acceleration causing it to lurch forward at full throttle and it struck a parked vehicle in the next space. The accelerator pedal was not depressed. Upon investigation I discovered that there have been many reported incidents of this behavior with Subaru Imprezas, Foresters, Outbacks and Legacy sedans, engendering at least two lawsuits. The following links contain information on the reported events: https://www.carparts.com/blog/subaru-impreza-reliability-and-common-problems/; https://www.copilotsearch.com/posts/subaru-impreza-years-to-avoid/; https://getjerry.com/questions/what-are-some-common-problems-with-the-subaru-impreza ; https://www.motorbiscuit.com/subaru-impreza-owners-have-dealt-with-expensive-problems/; https://www.carproblemzoo.com/subaru/impreza/car-accelerates-on-its-own-problems.php ; https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/which-subaru-models-are-experiencing-unintended-acceleration/; https://www.torquenews.com/1084/new-details-subaru-forester-outback-sudden-acceleration-lawsuit; https://bergermontague.com/cases/subaru-unwanted-acceleration-class-action-lawsuit/; https://www.classaction.org/news/subaru-faces-another-class-action-alleging-defects-to-blame-for-sudden-unintended-acceleration-problems; https://classactionsreporter.com/subaru-vehicles-sudden-unintended-acceleration-california-class-action/;
NHTSA #11506328
While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry
NHTSA #11471046
I believe my car having some issues with fuel system, gasoline delivery, cooling down and exhaust system, electrical system:ignition. This vehicle only has 15,606 miles on it and should not be giving me this kind of problem.
NHTSA #11472160
Electrical issue affecting the headlights, radio, clock, gauges. Headlights constantly flicker/dimming, also causes the bulbs to burn out rapidly. Radio constantly losing power Clock/miles left in tank display resets occasionally The the speedometer and tachometer display loses power dropping all the needles to 0 for a second before popping back. These issues got worse after the last recall was done
NHTSA #11463862
My vehicle starts to shake and the engine acts like it is going to die when I hit around 50-60 mph. I cannot floor it and the vehicle will not let me go any faster then 60mph without it acting like there’s no fuel getting to the engine or something in that sense
NHTSA #11428195
The contact owns a 2019 Subaru Impreza equipped with a Thule Bike Carrier Part Number: SOA567B020 as well as Thule roof cross bars . After his first two uses of his roof rack, which were a 10 mile trip and then a 400 mile trip, he noticed one of the two bolts connecting the front of the roof rack to the front roof cross bar had failed . A weld to attach the head of the bolt to the body of the bolt (i.e., Part# 753-0242-06) failed and the head separated from the body of the bolt . This failure of one bolt made the connection by the front roof rack assembly unit to the front roof cross bar loose, which resulted in the entire bike rook rack being only loosely connected to the roof cross bars and unstable. The manufacturer repeatedly failed to address the report of this defect in email exchanges with the contact, although the manufacturer eventually refunded the purchase price to the contact . The contact retained the defective bolt and roof rack.
NHTSA #11426614
II BOUGHT THIS CAR NEW IN 2019. I HAVE HAD 8 TIMES WHICH I WOULD BE OUT SOMEWHERE AND THE CAR WOULD NOT START. I LIVED IN FORT WORTH AND AAA WOULD COME. AT NO TIME HAS SUBARU ADDRESSED THIS ISSUE OF WHY IT WILL NOT START. I HAD TO TAKE IT TO CLEO BAY IN KILLEN ON SATURDAY THE 10TH BECAUSE I WAS AT LUNCH IN BROWNWOOD AND WHEN I TRIED TO START IT IT WOULD NOT. I HAD TO GET IT JUMPED AND THEN THE SCREEN FOR THE MAPS AND RADIO ACTED LIKE IT WAS ON DRUGS. SO I DROVE AND LEFT IT WITH CLEO BAY SUBARU. THEY SAID THEY DID AN UPDATE TO MY RADIO BUT WON'T ADDRESS THE REAL ISSUE OF WHY THE CAR WOULD NOT START AND I HAD TO GET IT JUMPED.
NHTSA #11408077
The contact owns a 2019 Subaru Impreza equipped with Continental tire, tire line: Pro-contact TX, Tire Size: 225/55/R16, DOT number: A3T2WC393019. The contact stated that while his wife was driving 65 mph, the rear driver’s side tire experienced a blowout. The contact stated that several warning lights were illuminated. The driver exited the highway and parked at a nearby exit. The contact called the local dealer the next day to have the vehicle towed and the rear driver’s side tire replaced. The contact stated then later received notification of NHTSA Campaign Number: 21T001000 (TIRES) however, the dealer stated that the tire was not included in the recall. The manufacturer had been informed of the failure. The failure mileage was 17,340.
NHTSA #11418378
2019 SUBARU IMPREZA. CRACKED WINDSHIELD & DRIVE TRAIN HAD TO BE REPLACE BEFORE 30K MILES
NHTSA #11416655
DUE TO THE ECO FRIENDLY SOY BASE PARTS IN SUBARU VEHICLES, WE HAVE FALLEN VICTIM TO SQUIRRELS CHEWING ON THE WIRES UNDERNEATH THE HOOD CAUSING EXTENSIVE DAMAGE TO THE VEHICLE. THIS HAS HAPPENED TWICE WITHIN 6 MONTHS. SUBARU STATED THIS WOULD NOT BE COVERED UNDER WARRANTY AND WE HAVE BEEN LEFT WITH THE BURDEN OF THE COST. THIS IS NOT THE FIRST TIME THAT SOMEONE HAS REPORTED SUCH A PROBLEM, AS A CLASS ACTION WAS FILED 11/2017 IN HAWAII REPORTING THE SAME ISSUES WITH RODENTS AND SUBARU'S SOY BASED PARTS.
NHTSA #11403690
ON OR ABOUT JULY 17, 2020, I WAS TRAVELING ON AN INTERSTATE AT APPROXIMATELY 63 MPH WHEN I EXPERIENCED A SUDDEN LOSS OF AIR PRESSURE IN RIGHT FRONT TIRE. THERE WAS NO WARNING AND NOTHING ON MY DASH INDICATED THAT PRESSURE WAS LOW AT ANY TIRE PRIOR TO THE INCIDENT. I ALMOST LOST CONTROL OF THE VEHICLE, BUT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND GET TO THE BREAKDOWN LANE. THE TIRE LOST ALL AIR PRESSURE AND THE RIM HIT THE PAVEMENT DESTROYING THE RIM. THE TIRE AND RIM WERE REPLACED BY THE DEALER THAT DAY. THE TIRE WAS A CONTINENTAL PROCONTACT TX 205/55R16 89V. DOT A3T2 WC39 2919.
NHTSA #11412983
Mostrando las 150 quejas más significativas de 190 reportadas a NHTSA.
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