A continuación se muestran retiros (recalls) y quejas reportados a NHTSA para el Mercedes Benz Gle Class 2019. Esta información es reportada por consumidores, no está verificada y se proporciona solo con fines informativos generales. Vehículos como este pueden calificar bajo la ley de limón de California según su historial de reparaciones.
Los detalles de cada retiro y queja a continuación se muestran en inglés, tal como fueron reportados a NHTSA.
Los siguientes retiros fueron reportados a NHTSA. Un retiro por sí solo no establece que algún vehículo individual sea defectuoso.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consecuencia reportada: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedio: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Consecuencia reportada: An engine stall while driving increases the risk of a crash.
Remedio: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consecuencia reportada: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedio: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consecuencia reportada: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedio: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Las siguientes son quejas reportadas por consumidores y presentadas ante NHTSA. Son alegaciones no verificadas y no son prueba de que exista algún defecto.
The contact owns a 2019 Mercedes-Benz AMG GLE450. The contact stated that while driving approximately 70 MPH, there was an abnormal banging sound coming from the roof. While looking in the rear-view mirror, the contact saw a dislodged trim piece striking a vehicle behind. After stopping to inspect the vehicle the contact discovered that the plastic front roof panel trim piece had detached from the vehicle. No further info was available regarding the second vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V854000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 52,000.
NHTSA #11744175
Panaramic glass roof exploded while traveling on highway sending glass all over the car and highway. Sounded like a gun shot right above my head. Fortunately the sunshade was closed at the time and I was able to safely exit the highway to clean up the mess and no one was injured but it could have been very dangerous!
NHTSA #11724315
Sunroof part behind the windshield came off due to the bond adhesive deteriorating and cause part coming off and causing road hazard
NHTSA #11697169
The contact owns a 2019 Mercedes Benz AMG GLE43. The contact stated while driving 55 MPH, there was a whistling sound coming from the sunroof. The contact stated that while taking an exit, the roof panel detached from the vehicle. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was determined that the roof panel needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V197000 (STRUCTURE); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,754.
NHTSA #11669793
My safety and others safety was put at risk when I was driving on the freeway. The front glass panel between the windshield and panoramic sunroof detached from the vehicle. It sounded as if the entire sunroof shattered and something crashed into the vehicle causing myself to swerve, duck for cover and nearly crash into the median causing a near accident with my passenger as a witness. The car directly behind me was noted to swerve almost hit the median following the noise. In the moment I had no idea what happened until I had to pull off the freeway to assess what happened. This is when noted the the front panel between the windshield and panoramic sunroof was noted to be broken off. The vehicle was recently inspected by an official Mercedes Benz service department prior to this and then by an official Mercedes Benz Body Shop following the damage. There was no warning lamps or any symptoms or signs of damage prior to this failure. There is several noted recalls on other VIN models for Mercedes GLE 43 for this exact same issue of failure to this specific front roof panel but for some reason my vehicle VIN is not included. It is noted that the front roof panel between the windshield and panoramic roof may not have been bonded on correctly or the bond can deteriorate and can detach from the vehicle causing a road hazard and increasing risk for a crash.
NHTSA #11666196
NHTSA Campaign ID: 23V854000 is an expansion of campaign ID 21V197000 but is still too narrowly focused and needs to have the investigation re-opened. While driving at highway speed the glass panel on the body that is attached between the windshield and panoramic sunroof experienced an unexpected and total adhesive failure causing the glass body panel to become airborne and projectile at highway speed. Luckily it landed on the highway and shattered without injury. The two recall campaigns reference this exact failure on cars where the panel has been previously replaced, however there is no information to suggest the original need for a previous repair. In this case, the vehicle did not have a previous repair on record, yet Mercedes claims this problem only exists in previous repair scenarios and refuses to complete the repair under the recall. Logically, one of these two things MUST be true: 1.) The adhesive failure is born from the assembly process in the factory, in which case the recall should be expanded under the same safety concerns as the previously cited campaigns and Mercedes should be compelled to make the repair. 2.) There was a previous repair done to this glass on the vehicle and proper records were not maintained by Mercedes, in which case it falls into the scope of the previously cited campaigns and Mercedes should be compelled to make the repair. I attempted to work directly with Mercedes on this but after escalation, they denied the request for repair under courtesy repair or under recall scope. I'm hoping for help from the NHTSA as simple logic suggests that either the vehicle should already be in scope of the recall, or that the recall scope is too narrow and was not properly investigated. Mercedes attempted several illogical excuses in an attempt to avoid responsibility, but they strained credulity at best. This same complaint even appears several times on the NHTSA page for this vehicle make/model, and the report doesn't list VIN.
NHTSA #11665011
Car caught fire in the engine compartment and was extinguished by the fire department
NHTSA #11605879
The glass panel between the windshield and sunroof became detached wile driving on the highway appears to be a factory defect where that the adhesive used failed and allowed this to fall off . This narrowly missed a vehicle behind me avoiding a catastrophic accident. This should be replaced and recalled by the Dealer . Thank you
NHTSA #11603105
Body panel above windshield that is attached with adhesive had an adhesive failure and broke in half while driving. My insurance company concluded that it was not impact related, and that it was caused by an adhesive failure. This is a known issue, but no recalls were issued for the 2019 GLE model. Documentation available upon request.
NHTSA #11541220
I PURCHASED MY 2019 IN 2023. LEASE RETURN. I HAVE OPENED THE SUNROOF MAY 5 TIMES SINCE PURCHASING. THE SUNROOF NO LONGER OPENS DUE TO A DEFECTIVE RAIL SYSTEM. THIS SYSTEM IS NOT READILY ACCESSIBLE AND HAS TO BE FIXED BY REMOVING THE THE CEILING INSIDE. THE PARTS AND LABOR CHARGE HAS BEEN QUOTED AT $3400. I HAVE TAKEN MY CAR TO 2 DEALERSHIP AND CALLED A 3RD TO GET AN PHONE ESTIMATE. EACH SERVICE ADVISOR TOLD ME THAT THIS HAPPENS TO MOST OF THE 2019 GLE COUPES BUT HAS BEEN RESOLVED IN THE NEWER MODELS. I ASKED IS THIS SOMETHING I COULD HAVE CAUSED AND THEY EACH SAID NO, THERE IS A PROBLEM WITH THE RAILING SYSTEM. A FAILING SUNROOF RAIL SYSTEM COULD POTENTIALLY CAUSE INTERNAL WATER DAMAGE OVER TIME DUE THE SUNROOF NOT CLOSING CORRECTLY. EXTENDED WARRANTIES DO NOT COVER THE RAILING SYSTEM ONLY THE MOTOR OF THE SUNROOF.
NHTSA #11552719
I had reported prior about My engine light warning. I now have a letter stating that the warranty on this was extended due to a recall that applies to my vehicle. I would like to add that my vehicle is a AMG and shows a different vehicle in your system when I enter the vin number.
NHTSA #11665055
Sin narrativa detallada reportada.
NHTSA #11503293
I was driving down a road going 55mph. I heard a loud bang like a gunshot. I looked up and my sunroof exploded. The glass was coming in the car. I have glass slivers cuts to my hand, legs and arm.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11478087
I purchased a vehicle on July 9, 2022 and was led to believe that there were no issues with the car since it had gone through a litany of inspections and was a certified pre owned vehicle of Mercedes Benz. I have tried to list car on platform and receive this error message on 7/10/22 We’ve turned up an open safety recall you’ll need to address before you can finish listing on Turo. These issues are fixed free of charge by your vehicle’s manufacturer. Active safety recalls: • Recall - Safety Title/ Topic: SIM Card Communication Module MY: 2017-2022 Model(s): Various models (NHTSA #22V365) Please keep in mind that it could take up to 30 days for your manufacturer to register fixed recalls with NHTSA. You can finish your listing once fixes are registered. How can I rectify this issue. Thank you for you attention in this matter.
NHTSA #11473667
Seat belt light on on dash, seat belts secured. Can bus system scan reports both front seat belt powered pretensioners are setting fault codes. Hard faults. Recall on identical problem issued on 2019 models . Purchased auto 06/24 Used. I have 2 Mercedes : 2023 GLC / 9000 miles and 2019 amg gle coupe 4.3 51,000miles. Are seat belt powered pretensioners covered under this Recall???? Please reply? [XXX] [XXX] or [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11623975
SAME ISSUE AS LAST YEAR'S RECALL - REAR SEAT PASSENGERS IN THE AFFECTED VEHICLES MAY NOT BE ABLE TO FASTEN THEIR SEAT BELTS. TRYING TO BUCKLE MY 7 YR OLD SON IN AND SEATBELT WILL NOT LOOSEN TO STRETCH ACROSS HIS BODY. HAS BEEN GOING ON NOW FOR ABOUT A WEEK OR TWO. HTTPS://WWW.NCCONSUMER.ORG/NEWS-ARTICLES/MERCEDES-BENZ-ISSUES-RECALL-FOR-GLC-VEHICLES-WITH-SEAT-BELT-ISSUE.HTML
NHTSA #11283107
Having issues with my car upon accerlation. 35-38 mph I hear a noise briefly that is hard to pin point as it doesn't happen every time I accelerate. Took it in to find the cause and was told that its just my tires making a noise. however I have taken to a few mechanics and tire shops and told me that it wouldn't cause my car to be sluggish. tires are basic wear and tear.
NHTSA #11549623
I purchased a Certified Pre Owned Mercedes 2019 GLE 43 AMG from West Covina Mercedes-Benz Dealership in 2020 with 8,252 miles on it. This year I started to hear a noise upon accerlating which later lead to a rough acceleration. It feels like my car is struggling to get going. I took it to get diagnoised by three different mechanics and they have all mentioned that; Directory Control Valve & harness need to be replaced. I took it to the Mercedez Benz West Covina to have the service completed and I asked if it falls under any warranty as I was 34,981 miles and they stated no. They also stated that no recalls were made. After looking on KBB to see how much my car is worth I see that there are recalls for the GLE under this exact part. Also upon service they reccommend resealing the cam covers due to the engine over heating. I specifically requested them to inspect the valve but they werent able to. I do believe this make and model is part of the manufactuer recall/defects that falls under campaign 23V445 and would like this to be investigated. Kbb also states it falls under this recall but when you call to verify by vin this will not show up in MBUSA system. Attached documents.
NHTSA #11549616
TL* THE CONTACT OWNS A 2019 MERCEDES BENZ GLE400. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLAMP BEAM PROJECTED WAS INSUFFICIENT FOR SAFE VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO MERCEDES- BENZ OF DANBURY LOCATED AT (100 FEDERAL RD, DANBURY CT.) WHO WAS UNABLE TO DETECT A FAILURE WITH THE HEADLAMPS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,500. UPDATE: THE CONSUMER STATED THAT THE ISSUES CONTINUED TO OCCUR BETWEEN NOV-DEC 2019. THE VEHICLE WAS RECALLED.*AS
NHTSA #11311443
VEHICLE IS EQUIPPED WITH HALOGEN HEADLIGHTS WHICH ARE OF POOR PERFORMANCE. AS SUCH IT IS NOT POSSIBLE TO SEE THE ROADWAY. MERCEDES CLAIMS PERFORMANCE PER SPECIFICATIONS. AT HIGHWAY SPEEDS NOT ENOUGH LIGHTING TO ALLOW FOR A SAFE STOPPING DISTANCE. SITUATION WORSENS WITH RAIN OR SNOW MAKING THE LIGHTS ALMOST DISAPPEAR.
NHTSA #11319620
The P06DA00 code in Mercedes-Benz vehicles is a common issue involving the oil pump solenoid, often caused by a faulty wiring harness. If this is caused by faulty wiring harness then this should be a recall since it is common and happens to all vehicles like mine. I have been told that this needs to be a recall. Oil Pump Gear: Found faulty oil pump control valve present and requires replacement. Recommend replacement of engine oil pump control valve. The oil pump gear is attached to the oil pump shaft and used to spin the oil pump. The oil pump is used to circulate the engine through the engine.
NHTSA #11730457
The contact owns a 2019 Mercedes-Benz AMG GLE43. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the engine oil pump control solenoid, resulting in possible damages to the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.
NHTSA #11667447
The contact owns a 2019 Mercedes-Benz GLE 400 equipped with Continental Tires, Tire Line: Cross Sport, Tire Size: 265/45/R20, DOT Number: AFXKWBBM2523. The contact stated that while driving at an undisclosed speed, the rear passenger’s side tire inadvertently exploded. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The tire failure mileage was 12,000. The approximate vehicle failure mileage was 86,000. The VIN was not available.
NHTSA #11656313
intermittent inability to shift gears which progressively gets worse wirh complete failure at some point. Inability to shift from reverse to drive has left me in many unsafe situation including failure in the middle of the road. Both manufacturer car dealership and independent mechanic verified the shift column control module needs to be replaced; however, part is not currently available from Meredeces-Bez and there is no ETA. The shift column control module is tied to the air bag system and therefore could potentially also fail. Both car dealership and independent mechanic confirmed this is a recurring issue in various models. The day my car was taken to the dealership one other car had to be towed in due to car not shifting leaving car inoperable.
NHTSA #11594994
Water is getting into my spare tire wheel in the truck, Board is wet and causing moisture in truck. I took my car in as this was a recall and they said they already closed it and they refused to inspect it. This also damages the fuel pump which I just had to replace which is defected as well. Costumer service is really going down with Mercedes.
NHTSA #11574280
The contact owns a 2019 Mercedes-Benz GLE400. The contact stated while driving at various speeds, the vehicle suddenly lost motive power and stalled. After restarting the vehicle, the vehicle operated normally. The contact stated that the failure had occurred on several occasions. The vehicle was later taken to the local dealer who diagnosed that the fuel pumps were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,000.
NHTSA #11548414
I’m trying to avoid anything 2 recalls that could cause an incident
NHTSA #11502462
The contact owns a 2019 Mercedes-Benz GLE. The contact stated while driving at 30 MPH when the contact struck a pothole the contact felt the vehicle jumps and moves side to side without any warning. The vehicle was taken dealer for diagnosis but no failure was found. On another occasion, while driving 30 MPH and the failure reoccurred causing the contact to lose control of the vehicle and drive into a ditch causing major damages to the vehicle. The air bags deploy. A police report was filed. The contact suffered injuries to the right shoulder but did not seek medical attention. The vehicle was deemed totally loss. The manufacturer was contacted but did not provide any assistance. The failure mileage was 16,000.
Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11535463
The contact owns a 2019 Mercedes-Benz AMG GLE43. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair, and that the dealer failed to perform the software update. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA #11498566
VEHICLE HESITATES WHEN ACCELERATING.OCCURS FREQUENTLY, MOSTLY AT LOW SPEEDS OR WHEN ACCELERATING FROM A STOPPED POSITION. DOES NOT HAPPEN ALL THE TIME.DEALERSHIP IS UNABLE TO REPLICATE WHEN TEST DRIVING. MB CHAT ROOM INDICATES THIS IS A COMMON PROBLEM W/O A FIX. I HAVE JUMPED A CURB, HAD THE VEHICLE HESITATE WHEN MERGING IN TRAFFIC AS WELL AS WHEN MAKING A TURN. IT IS A SAFETY PROBLEM THAT NEEDS TO BE CORRECTED AS IT CAN CAUSE A SERIOUS ACCIDENT. LAST OCCURRENCE WAS THIS MORNING (MARCH 19, 2021)
NHTSA #11403851
I WAS TRAVELING EAST ON INTERSTATE 70 TRAVELING APPROXIMATELY 60 MPH WHEN THE VEHICLE BEGAN TO HYDROPLANE SEVERELY. I LOST CONTROL OF THE VEHICLE AND SLAMMED INTO THE CONCRETE DIVIDER. THERE WERE OTHER VEHICLES TRAVELING ALONG THE SAME HIGHWAY WITHOUT ANY CONTROL PROBLEM. THIS CONTROL PROBLEM DURING RAIN HAS BEEN AN ISSUE WITH THIS VEHICLE SINCE I'VE HAD IT. IT HAS NEVER FELT SAFE WHILE DRIVING IN THE RAIN. I'VE FOUND OTHER GLE 43 AMG OWNERS REPORTING THE EXACT SAME PROBLEM WHILE DRIVING IN THE RAIN. *TR
NHTSA #11326038
SIM CARD - phone/car play does NOT CONNECT
NHTSA #11474465
Si su Mercedes Benz Gle Class 2019 ha tenido reparaciones repetidas por el mismo problema, podría tener derechos bajo la ley de limón de California. Cuéntenos y revisaremos su situación sin costo y sin compromiso.
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Los retiros y quejas mostrados aquí son reportados a NHTSA y son alegaciones reportadas por consumidores y no verificadas. No establecen que exista algún defecto en ningún vehículo individual, y nada en esta página debe interpretarse como una afirmación de que el Mercedes Benz Gle Class 2019 sea defectuoso. Los conteos reflejan elementos presentados ante NHTSA y pueden no estar actualizados. Las afirmaciones de “puede calificar” son generales y no significan que algún vehículo o propietario en particular califique.
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