Mercedes Benz Eqb Class 2023: Retiros, Quejas y Ley de Limón de California

The contact owns a 2023 Mercedes-Benz EQB-Class. The contact received notification of NHTSA Campaign Number: 25V487000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA #11742920

The contact owns a 2023 Mercedes Benz EQB 250. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer and the dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated their concern. The contact stated that the vehicle is unsafe and hazard to drive for the contact daughter and other passenger The contact had not experienced a failure.

NHTSA #11739562

A vehicle fire while parked or driving can increase the risk of injury. NHTSA ID Number: 26V073000 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected: 11895 Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. Remedy Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.

NHTSA #11736387

My 2023 Mercedes-Benz EQB is included in the high-voltage battery fire recall (NHTSA campaign 26V073). The recall states the battery cells may fail internally at a high state of charge, causing an internal short circuit and a potential fire whether the vehicle is parked or being driven, with no advance warning while parked. As interim safety measures, Mercedes-Benz instructed me to limit charging to 80% and to park the vehicle outdoors, away from structures. These restrictions materially impair the vehicle's use: I cannot charge to full capacity and cannot park in my garage due to the fire risk to my home. The permanent remedy is replacement of the high-voltage battery pack. However, my Mercedes-Benz dealer has informed me that the replacement parts will not be available until 2027. That means I am being asked to operate a vehicle with an acknowledged fire risk, under charging and parking restrictions, for roughly 18 months or more, with no remedy currently available. I am requesting that NHTSA document this lack of an available remedy and the extended timeline. A delay of this length leaves owners exposed to the safety defect the recall was issued to address.

NHTSA #11744240

I received an Important Safety Recall notice (NHTSA Recall ID: 26V073) from Mercedes-Benz USA in March 2026 regarding my 2024 EQB (VIN: [XXX] ). The notice states that the high-voltage battery may fail due to an internal short circuit, potentially causing a vehicle fire while parked or driving. No incident has occurred. This complaint is filed because no remedy is available and no timeline has been provided by the manufacturer. Mercedes-Benz has advised owners to limit charging to 80% and to park outside while awaiting battery replacement parts. This interim guidance creates an additional hardship: my vehicle is garaged in ZIP code 98119 (Seattle, WA), where property crime is documented at over 50% above the national average. The manufacturer's guidance forces me to expose a $55,000+ vehicle to elevated theft and vandalism risk indefinitely, through no fault of my own. I am requesting NHTSA pressure Mercedes-Benz to accelerate parts availability and provide affected owners with a loaner vehicle or covered parking reimbursement until the remedy is performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11739346

This complaint documents three deficiencies in Mercedes-Benz's recall response for recalls 25V487 and 26V073. First, the BMS software update applied under 25V050 reduced my vehicle's range by approximately 20% and degraded charging performance without adequate disclosure to owners. Second, Mercedes-Benz delayed notification to U.S. owners after fires occurred in already-remediated vehicles in Europe in November 2025. Third, interim measures are inadequate, now confirmed by EVgo independently restricting affected vehicles from their DC fast charging network. A detailed complaint document is attached. Recall numbers 25V487 and 26V073. VIN [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11733927

I am reporting a serious safety hazard involving my Mercedes‑Benz EQB 350. Drive only 1.5 year, Jan 6, 2026, the vehicle suffered an electronic failure at LaGuardia Airport and became completely inoperable. It could not shift into Drive, Reverse, or Neutral and had to be towed to Mercedes‑Benz of Huntington for warranty repair. During service, the dealer performed a wheel alignment on Jan 16, 2026 without my authorization. I had previously declined alignment recommendations because my factory alignment was excellent and my tires were wearing evenly. Within four weeks of this unauthorized alignment (under 1,000 miles), all four tires developed severe inner‑edge destruction. Both rear tires wore down to exposed steel cords, causing air leakage and creating an imminent blowout risk. The front tires also show abnormal inner‑edge wear. The remaining tread on all tires is otherwise good, which is consistent with incorrect alignment rather than normal wear. An automotive engineer confirmed this rapid structural failure is physically impossible through normal driving and is a direct result of incorrect or defective alignment parameters set during the Jan 16 service. This unauthorized and incorrect repair turned my vehicle into a safety hazard for my family. I contacted Mercedes‑Benz USA (MBUSA) immediately and provided photos, documentation, and Case # CMS 20671727. For more than 14 days, MBUSA no response. Representatives gave inconsistent and implausible explanations, including blaming the towing process, which cannot cause this pattern of wear. MBUSA repeatedly redirected me back to the same dealer that performed the unauthorized repair, a clear conflict of interest. Their handling of this case shows dishonesty and an attempt to avoid responsibility, despite clear evidence of a safety‑related defect. I request that NHTSA review this matter as a potential safety defect involving electronic failure, unauthorized repair, incorrect alignment, and rapid tire degradation.

NHTSA #11721612

On October 8, 2025 the sunroof exploded from within while driving. There was no external force involved. It sounded like a gunshot going off in the car. My wife and I looked at each other expecting to see blood, but fortunately, there was none. We were both quite shook up. Upon inspection the remaining shards of glass were pointed upward, although that is difficult to see from the pictures. Fortunately, the shade was closed so the glass shards did not fall on me or my wife. No other debris besides broken glass was found on the shade.

NHTSA #11696868

Prior to the recall this vehicle has had two incidents where it had to be brought into the dealership. One of those incidents caused the SUV to be in the shop for approx. a month where the battery was not holding a charge/could not be charged and the manufacture in Germany had to be contacted. The second time I driving out of town and the battery was fully charged (280 miles) for a 180 mile trip and by the time I arrived at my destination I had 30 miles remaining for a charge. I ran out of battery and had to be towed to another charging station because it failed to hold a charge at the station it was taken too. I informed the dealership then I did not feel safe in the vehicle and wanted to initiate a buy back. Mercedes informed me that the battery life could fluctuate depending on extreme hot or cold. The first time it was in the shop was October and the second was February approx. I reached out to the dealership when I became aware of the recall and said I wanted to be released from the lease and they stated they would look into a buy back and when the legal team contacted me the letter that was sent on May 4th stated that there was not enough repairs attempted on the vehicle to qualify. The letter did not address the open recall. When speaking to Mercedes Benz recall department they did admit that there is no remedy anticipated for the open recall. I have attempted to reach out and not received an answer to discuss options from Mercedes. They have ceased communicating with me about options I have connected to the recall.

NHTSA #11664100

I am reporting a significant safety concern regarding my 2023 Mercedes-Benz EQB. While my specific VIN has not been included in the current high-voltage battery fire risk recall (NHTSA Campaign 26V073000), my vehicle is a 2023 model that shares the identical high-voltage battery architecture, manufacturing window, and platform design as the approximately 12,000 EQB vehicles officially recalled due to an internal defect that causes sudden, unpredictable battery fires. As a vehicle owner, I am now experiencing deep, well-founded anxiety regarding the safety of this vehicle. Due to the proximity of my vehicle's design to those definitively identified as defective, I have lost confidence in the vehicle's safe operation. I can no longer park this vehicle in an enclosed garage or charge it with confidence, effectively limiting my ability to utilize the vehicle as intended. I am filing this report to formally document my concern that this safety defect may be more widespread than the current recall population suggests, posing an unreasonable risk to the safety of myself and the public.

NHTSA #11742099

Spoke with MB today and was told that the new battery for this recall would be available in late 2026 and that until then I should only park outside and not charge past 80%. When asked for a loaner car until they fixed the issue I was told no. Afraid to drive and or charge

NHTSA #11726059

Dear NHTSA Safety Team, I am submitting a formal safety-related complaint regarding my 2023 Mercedes-Benz EQB 250, which is currently under an active high-voltage battery recall. The recall imposes significant safety restrictions, including an 80% charging limit, a requirement to park the vehicle outside due to fire risk, and the inability to safely charge the vehicle at home. Additionally, I have been advised by my dealership that DC fast charging should not be used, further limiting the vehicle’s usability. Mercedes-Benz has informed me that the remedy requires a full high-voltage battery replacement, which may take many months (until at least December). In the meantime, the vehicle is not usable as a daily vehicle due to the combined safety and charging restrictions. I have attempted to work with Mercedes-Benz USA to obtain an appropriate remedy for this loss of use, but I have been told that only minimal options are available, and my request for executive-level review has been denied. I am requesting NHTSA’s assistance in reviewing this matter as a safety-related loss-of-use issue. The current restrictions materially affect my ability to safely operate and maintain the vehicle. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11734681

My 2022 Mercedes-Benz EQB has an unresolved recall (25V487000) issued July 25, 2025 — nearly 10 months ago — with status still listed as remedy not yet available. The recall is classified as URGENT: FIRE RISK WHEN PARKED on NHTSA's website for my specific vehicle. On May 6-7, 2026 I contacted Mercedes customer service three times and received conflicting safety guidance. Agent 1 told me charging above 80% was acceptable and did not advise outdoor parking. Agent 2 (appointed by a manager) told me to restrict charging and park outside immediately, and escalated to buyback team. Agent 3 called back and said Agent 2 made a mistake and that no restrictions apply. My only available parking is an enclosed residential garage. I have a newborn due any day. Mercedes has failed to provide consistent written safety guidance despite an active federal fire risk classification on my vehicle. I have sent written correspondence to Mercedes Financial Services requesting clarification.

NHTSA #11736400

We purchased a 2023 Mercedes EQB (EV) 2 years ago. The car is part of a recall in which we are advised to not park near other cars and not charge at home. Thus making the car essentially not useable unless we take the risk. We are driving it, knowing that we could catch fire. We are parking it and charging it in our garage, knowing it could catch fire. We have no choice as Mercedes has not offered any loaner or rental option so we can park this car until the recall or buyback is complete. Mercedes has estimated December 2026 when a solution will be available and March 2027 to when we can expect it to be completed.

NHTSA #11724702

Mercedes performed a recall and stated the charging would increase only by 10-15 minutes. For my vehicle it is now exceeding 30-45 minutes to get to the same state of charge at a fast charger such as electrify America. Mercedes refuses to do anything about this, instead they want me to drive around with a defective battery which still has a potential to catch on fire.

NHTSA #11689827

My vehicle contains a defective high-voltage lithium-ion battery that is subject to internal short circuits caused by deviations in the battery supplier's production process. According to NHTSA and Mercedes-Benz's own recall documentation, an internal short circuit in a battery cell can trigger a thermal event — that is, a vehicle fire — whether the vehicle is parked or being driven. Critically, NHTSA has specifically warned that there may be no external warning or dashboard indicator when the thermal event occurs while the vehicle is parked and shut off. This defect is not theoretical. Mercedes-Benz first became aware of vehicle fires caused by this same battery defect through reports of confirmed fire incidents in other markets. NHTSA has formally acknowledged that the defective battery "may fail internally and lead to a vehicle fire while parked or driving," increasing the risk of serious bodily injury or death. I am the parent of toddlers who reside in my household. My vehicle is regularly parked in proximity to my home and family. The risk of a sudden, unannounced vehicle fire — whether in my driveway, garage, or on the road — poses a direct, immediate, and unacceptable threat to the safety and lives of my young children. I cannot continue to operate or park this vehicle without placing my family in danger. Mercedes Benz is coercing me into getting a new Lease contract by using the defective battery as a leverage when in fact they need to take the car back and they are not

NHTSA #11725709

Manufacturer Recall Number 2026020004 NHTSA Recall Number26V073 Recall Status: Recall Incomplete, remedy not yet available Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery, might lead to a thermal event. Subsequently, an increased risk of a fire cannot be ruled out. Vehicle is unsafe. limited usage to 80% (about 170mls) can't park in the garage / heavy commute vehicle / No remedy since Feb 2026 / I want Mercedes Benz to take it back and refund me my costs of owning the vehicle.

NHTSA #11744343

Battery Limitation

NHTSA #11659224

I am reporting a safety concern regarding my 2023 Mercedes-Benz EQB 300 (VIN: [XXX] ), currently subject to NHTSA Recall 26V073 involving the high-voltage battery. According to NHTSA records and the manufacturer’s recall notice, this vehicle has an urgent safety recall due to a risk of fire caused by a potential internal short circuit in the high-voltage battery. The defect may result in a vehicle fire while driving or parked. The recall was issued around February 9, 2026, and remains unrepaired with no remedy available. The manufacturer has indicated a permanent repair may not be available until approximately December 2026. I have been instructed to limit charging to 80% and to park the vehicle outside due to fire risk, yet I am still expected to operate the vehicle and transport my family. Additionally, I received third-party notification advising that my vehicle should not use DC fast charging due to this safety risk, significantly limiting normal use. Mercedes-Benz USA offered a monetary payment conditioned on waiving all current and future legal rights while the vehicle remains unrepaired. I have not been provided a guaranteed loaner or replacement vehicle, and the dealership has requested return of the loaner. Due to these limitations, I am incurring and expect additional costs and loss of normal vehicle use, including reduced access to charging benefits and potential fuel or charging expenses. This situation requires continued use of a vehicle with a known fire risk, no remedy, and restricted functionality without reliable alternative transportation. I request this be documented as a safety concern involving the defect, delayed remedy, and limitations on safe and normal vehicle operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11729151

In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule, but they never told me the reason for the recall or explained the safety risk. I recently checked my VIN myself and discovered that the recall is related to a high-voltage battery defect that may cause sudden loss of power and battery fire. I was never properly informed by Mercedes-Benz about this serious safety hazard. I rely on this vehicle to transport my two young children. This is an electric vehicle with a battery fire risk and possible loss of power at highway speeds. Mercedes-Benz has not provided a remedy, repair, loaner vehicle, or timeline. I am requesting NHTSA assistance to ensure Mercedes-Benz addresses this safety recall or provides a safe replacement or loaner vehicle until repairs are available.

NHTSA #11697675

I am reporting a substantial safety defect regarding the high-voltage battery system in my 2023 Mercedes-Benz EQB 350. The vehicle suffers from a 50% loss of advertised range (real-world range of ~95 miles vs. 210 miles advertised) and severe DC fast-charging failures. My VIN is subject to NHTSA Recalls 25V050000 and 25V894 for high-voltage battery fire risk. Per the manufacturer's safety instructions, I have been told not to charge the vehicle above 80%, which further degrades the vehicle’s utility. Additionally, the vehicle is subject to Recall 25V487000 for sudden loss of drive power. Mercedes-Benz has failed to provide a permanent remedy that restores the vehicle's safe operating performance. The combination of fire risk, restricted charging capacity, and unpredictable power loss makes this vehicle unsafe for road use. The manufacturer has formally refused a repurchase despite these documented federal safety violations.

NHTSA #11719844

The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also said in writing that "the battery replacement remedy is not yet available" and that we should complain to NHTSA if Mercedes does not fix this problem in a reasonable time. In the meantime, we are instructed to park the car outside and not to charge it more than 80%. (We've programmed it not to charge over 80%.) Even still, we are at risk that the car will burst into flames, potentially while we are in it, possibly with our grandchildren in the back seat. The other solution Mercedes has is that we should lease a different model at three times the cost of our present lease, thereby shifting the cost of this warranty issue onto us.

NHTSA #11725380

This safety recall is over six months old and is still unresolved. I have not felt safe driving the vehicle on the highway because of the possibility of complete power loss. I have been forced to keep paying lease payments on a car I can't drive and the manufacturer has been unresponsive. When I plug the car in to charge, all the lights in the house dim. My other EV does not do this so it must be a serious problem with this vehicle.

NHTSA #11710665

Subject: Safety Complaint – 2023 Mercedes-Benz EQB (Active Recall) Reference: CMS Case #XXX Vehicle: 2023 Mercedes-Benz EQB VIN: [XXX] I am filing a safety complaint regarding an active recall on my vehicle and the lack of a clear, safe resolution. The vehicle is currently under an active safety recall, and we have been advised it may not be safe to operate under certain conditions. At the same time, the dealership has informed us that the vehicle cannot be traded in due to the recall. This has left us in a position where: * We may not be able to safely drive the vehicle * We cannot trade or dispose of the vehicle * We have not been given clear guidance on safe use or storage Mercedes-Benz USA (CMS Case #21602523) has declined a repurchase and offered only partial goodwill compensation without providing a clear, actionable solution. We are concerned that consumers are being left with a vehicle that may be unsafe to operate and cannot be reasonably removed from service. We are requesting review and guidance on: 1. Whether the vehicle is safe to operate 2. Manufacturer responsibility in resolving recall-related limitations 3. Consumer protections in situations where a recalled vehicle cannot be used or traded This situation creates safety, liability, and consumer protection concerns, especially as we must leave the vehicle unattended while traveling internationally. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11732255

COMPONENT/SYSTEM: High-voltage battery system (traction battery). The vehicle is subject to a manufacturer recall for risk of internal short circuit and potential thermal event. The vehicle and battery are available for inspection upon request. SAFETY RISK: According to the manufacturer and dealer, the defect presents a risk of battery fire, including while the vehicle is parked and not in operation. As a result, the manufacturer has instructed safety precautions, including limiting charging to no more than 80% and parking the vehicle outdoors and away from structures. These precautions materially limit driving range and require the vehicle to be parked away from the residence, which increases risk exposure to occupants, visitors, and surrounding property. REPRODUCTION/CONFIRMATION: The defect has been confirmed by the manufacturer through a formal recall applicable to this vehicle. The dealer has acknowledged the recall and the associated safety instructions. INSPECTIONS: There has been no individualized inspection specific to this vehicle because the issue is a known, manufacturer-identified defect affecting recalled vehicles of this model. The condition and risk have been acknowledged by both the manufacturer and dealer. WARNINGS/SYMPTOMS: There were no prior warning lights, messages, or observable symptoms before receiving notice of the recall. The safety issue was not detectable to the driver absent the manufacturer’s notification. REPAIR STATUS/TIMING: The manufacturer has advised that replacement batteries are not expected to be available for several months (estimated beginning December 2026 or later). In the interim, the vehicle must continue to be operated under the above safety restrictions, while customer must still bear the known, significant risk of fire until then.

NHTSA #11732704

I was informed that many cars of my make, and model have been recall they will not take into consideration the fact that it’s a safety concern for me now even though I’ve seat didn’t ask questions in regards to this car I know that this car in particular has had over 12,000 recalls for cars between 2022 and 2024 and I’ve asked the dealership to go ahead and see if they can assure me that my car‘s not gonna have a problem in the future and they can’t assure me they just told me to charge my car at 80% away from the house which is a little bit impossible since I do have my charging method next to our home I’ve asked for Goodwill. I’ve asked questions to see if they can help us out, but it feels like they really don’t care about the concern. They’re more worry about the value of the car, but at this point, my husband and I are super disappointed because our car has also depreciated a lot because of this

NHTSA #11727710

“My 2023 Mercedes-Benz EQB 350 is subject to NHTSA recall 26V073 involving a high-voltage battery defect that may cause a fire. The manufacturer has instructed me to limit charging to 80% and to park the vehicle outside due to fire risk. This significantly reduces the vehicle’s usable range and creates safety concerns. Due to this 80% charging limitation, the vehicle no longer provides sufficient range for my daily commute and cannot be reliably used for its intended purpose. The manufacturer has stated that the permanent remedy (battery replacement) is not yet available, with an estimated timeline extending into December 2026. I opened a case with Mercedes-Benz on April 3, 2026 (Case #[XXX]), and as of today no case manager has been assigned despite multiple follow-ups. As a result, I am operating a vehicle with a known safety defect that cannot be repaired and cannot be used as intended. This represents both a safety risk and a failure to provide a timely remedy for a safety recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11730953

Car battery can't be charged more than 80 ℅ , fire risk

NHTSA #11736761

I am writing to formally notify the National Highway Traffic Safety Administration (NHTSA) that Mercedes-Benz USA has failed to remedy a known safety defect within a reasonable amount of time, pursuant to 49 U.S.C. § 30120. This notification is submitted in relation to the recall issued under the National Traffic and Motor Vehicle Safety Act regarding the high-voltage battery cells in the 2023 EQB. The manufacturer has acknowledged that an internal short circuit within the battery cells may lead to a vehicle fire while driving or parked. Despite this, a timely and effective remedy has not been provided, leaving me to manage the following severe burdens: • Safety and Psychological Distress: Every time I operate this vehicle, I experience significant anxiety. My primary concern is the safety of my grandchildren; I am constantly haunted by the question of whether I could safely extricate them from the vehicle should it ignite while in motion. • Property and Liability Concerns: I am currently forced to park the vehicle away from other cars and structures to mitigate the risk of a conflagration. I am deeply concerned about my legal and financial obligations should the vehicle ignite and cause damage to third-party property or result in personal injury. • Diminished Performance: The vehicle currently exhibits a decreased mileage range, failing to meet the performance specifications promised at the time of lease. • Breach of Lease Terms: I am required to make full monthly lease payments as per my agreement. However, Mercedes-Benz is failing to uphold their portion of the contract by providing a vehicle that is safe, functional, and fit for its intended purpose. I request that the NHTSA investigate Mercedes-Benz’s delay in providing a definitive remedy and hold the manufacturer accountable for the loss of use and the inherent dangers posed by this defect. A car that "potentially could ignite into flames" at any moment is not a "remedied" vehicle under the law.

NHTSA #11730623

I am requesting that my 2023 Mercedes‑Benz EQB be added to the recall associated with high‑voltage battery safety issues. My vehicle is exhibiting the same symptoms described in NHTSA Recall No. 26V073000, but my VIN is not currently included. I was instructed not to fully charge the vehicle and warned that it may pose a fire hazard if parked inside my garage. These warnings indicate a serious safety defect involving the high‑voltage battery system. The vehicle cannot be safely stored at my residence, and its normal operation is substantially impaired. The safety risk is significant: the vehicle may overheat or catch fire during charging or while parked. This creates a danger to occupants, nearby structures, and the public. The problem has been acknowledged by the manufacturer in communications but no permanent repair is available. The symptoms and restrictions match those described in the existing recall. I am requesting that NHTSA investigate and determine whether my vehicle should be added to the affected VIN list, as it appears to suffer from the same high‑voltage battery defect and presents the same safety hazards.

NHTSA #11737954

Compounded Electrical Failures In addition to the battery defect, this specific vehicle has exhibited recurring electrical malfunctions, including: Total failure of the backup cameras and parking sensors. Intermittent failure of the HVAC system (Air Conditioning), critical in the Florida climate. Erratic Autonomous Braking: The vehicle has repeatedly engaged emergency braking while reversing without cause, nearly resulting in multiple collisions. Diminished Utility and Breach of Lease Expectations The "interim" instructions provided by Mercedes-Benz have fundamentally altered the vehicle’s functionality from the terms established at the start of my lease: Charge Limitation: The "MUST NOT exceed 80%" mandate reduces the vehicle's range and utility, failing to meet the deliverable of a fully functional EV. Parking Restrictions: The requirement to park outside for fear of a garage fire is an unreasonable burden that violates the expected use of a luxury vehicle. Failure to Remedy within a Reasonable Time (49 U.S.C. § 30120) Under the National Traffic and Motor Vehicle Safety Act, specifically 49 U.S.C. § 30120(c)(2), a manufacturer’s failure to remedy a defect within 60 days of a vehicle being presented or a notice being issued constitutes prima facie evidence of a failure to remedy within a reasonable time. The notice for Recall 26V073 was issued in March 2026. As of today, May 11, 2026, more than 60 days have passed without an actionable remedy or a definitive timeline for repair. There have been ZERO warnings or indications of the above mentioned.

NHTSA #11736984

The rear windshield shattered spontaneously without any external impact while the vehicle was parked. Mercedes-Benz USA advised bringing the vehicle to the dealership for evaluation of a possible manufacturing defect, but the dealer replaced the glass and charged for repair. This raises a concern for potential safety defect or glass stress failure in EQB models.

NHTSA #11696777

The contact owns a 2023 Mercedes-Benz EQB 300. The contact stated that his wife was parking inside the garage, and the brake pedal was depressed she felt the brake pedal was vibrating, and the vehicle then accelerated independently. The contact stated that after several times depressing the brake pedal, the vehicle was able to come to a stop. It was unknown if the warning lights illuminated. On a separate occasion, the contact was driving at 5 MPH coming to a stop, the brake pedal was released and felt abnormal vibration; the vehicle then accelerated independently. The vehicle jumped the curb and crashed into a tree trunk where it came to a stop. The driver’s and passenger’s side air bags did not deploy. The contact was unsure if there was a warning light illuminated on that occasion. A police report was not filed. There were no injuries sustained. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The insurance company was not contacted. The manufacturer was notified of the failure and advised the contact that a case manager would be reaching out. The contact stated that a chemical odor was emitting from the engine weeks before the incident. The failure mileage was 20,000.

NHTSA #11641405

When driving above 40 mph, I have experienced seemingly random brakes, which most likely is due to the automatic emergency braking system. I have seen it work properly when a car cuts me off in traffic, which it makes sense then. But in several instances, it's pumped the brakes when there is no obstacle or car around. It's quite scary since you might get hit from behind. One time it braked so suddenly I was jolted forward in my seat. It also has an issue with parking sensors going off also randomly going under 10 mph. All of them activate on red.

NHTSA #11642086

The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut down shortly after. This resulted in a sudden loss of propulsion and created a dangerous situation on the road. The vehicle has also displayed a “Coolant Too Hot – Stop Vehicle” warning which required replacement of the coolant pump at the dealership. In a separate event the vehicle lost battery charge unexpectedly after indicating a full charge and had to be towed to a charging station. The vehicle is also subject to Safety Recall 26V073 involving the high-voltage battery. According to the recall notice, the battery may fail due to an internal short circuit which could lead to a vehicle fire while parked or driving. The manufacturer currently does not have a repair available and advises owners to limit the battery charge to 80% and park the vehicle outside when not in use due to the potential fire risk. These repeated failures combined with the unresolved safety recall raise serious concerns about the safety and reliability of the vehicle. The issues began around September 2024 and have continued through multiple repair visits into March 2026.

NHTSA #11727383

Since new in April 2023, I have had 6 flat tires in less than 12,000 miles. Always the same failure mode: tearing by rock chips. I have been advised by the Mercedes dealer that at my own expense, I can replace the tires. The tire dealer noted that the low profile wheel/tire combination as this vehicle has as standard equipment, is subject to rock tears. This is an SUV and there is no advice to avoid gravel roads such as my own driveway. This vehicle is unreliable. I have had the same driveway since 2006 with no history of flat tires.

NHTSA #11560751

We were driving along a 4 lane state road and the car suddenly applied the brakes hard and swerved to the right. A light blinked on the dash with a picture of the car and a red line on the right hand side. No cars were in the next lane over and there were no issues with the roadway. I was driving straight in the line and not near the left hand side of the Lane.

NHTSA #11558792

Within one week of car purchase, the car is alerting that the SRS system is not working and it needs to be taken to a dealership. Dealership doesn't have am timeline on when they will be able to fix it.

NHTSA #11559516