Lincoln Corsair 2023: Retiros, Quejas y Ley de Limón de California

The recall letter advised that for the time being, I should set software to limit charge to 80%. The car is noncompliant with the prescribed settings. If there is a danger to having settings no prescribed, I am in danger. I did set the settings in the car and in the Android app to 80%. Sometimes the 80% limit is respected, but often it charges to 100%. Even though the Android app always reports the setting as 80%. the car sometimes doesn't comply. I only charge in my garage, in the same spot, using a Level 2 charger. The recall letter also advised that the drive mode should be set to "Auto EV." But the Corsair does not have a setting called "Auto EV." I called several numbers at Ford, and no one was able to offer any help. Screenshots show charge settings on car and phone, and one charge respecting 80%, and one going past it.

NHTSA #11730944

The contact owns a (YMM) 2010 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid./The VIN was not available.

NHTSA #11740657

The contact owns a 2023 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #11654472

While driving, the moonroof spontaneously shattered. There was no impact whatsoever. Just shattered. Glass was everywhere.

NHTSA #11707909

Driving down city street and sunroof glass shattered with no type of impact or even rough road. Nothing struck vehicle to cause damage.

NHTSA #11683618

The Engine Control System has detected that one of the exhaust emission sensors is not responding as expected.

NHTSA #11532553

* The rear differential failed/broke 12 hours into a 13 hour trip. There have been recalls for this issue for previous years but not for 2023 models (yet) * This happened on the interstate and we could have been seriously injured or killed with the sudden loss of function if this happened during the day. Fortunately, it happened at night with limited traffic on a Sunday. * The problem has been confirmed with a Lincoln dealer where the car was towed * Other than the service department at a dealership, the car has not been inspected by any other agency * No warnings of any kind prior to the problem. After the rear differential failure, then every warning light imaginable went off.

NHTSA #11700937

The contact owns a 2023 Lincoln Corsair. The contact received Technical Service Bulletin Number: 24L10 (Documentation in Owner’s Manual Incorrectly Stated that the Vehicle Could be Recreationally Flat Towed). The contact stated that the vehicle could not be recreationally flat towed with all wheels on the ground because damages to the powertrain might occur. The contact stated that he typically flat tow his vehicle behind his RV. The contact stated that on a separate occasion, while driving 35 MPH, the message "Powertrain Failure" was displayed. The vehicle was taken to the dealer, and the vehicle was repaired. The contact was informed that an update was performed on the vehicle. The contact wanted the vehicle to be inspected for transmission damage; however, the dealer refused to inspect the vehicle. The manufacturer was notified of the issue and refused to inspect the vehicle. The contact was referred to the buyback program to find out if the vehicle could be bought back, and it was declined. The manufacturer was notified again of the issue and refused to extend the warranty on the vehicle. The contact submitted a proposal to the manufacturer. The failure mileage was approximately 9,000.

NHTSA #11691033

Cruise control will not hold lock. Suddenly without warning and with no manual input the speed will surge to well over 80MPH and continues to accelerate until the cruise control is manually disengaged. Also sometimes it will go the other way dropping Suddenly to under 50 MPH after being running at 65MPH. This will happen without warning even on an empty highway with no other cars in front. I took the car to the dealer who told me other 2023 Corsairs have the same problem and they said they did a software update but the problem is still there and was not fixed.

NHTSA #11632287

While the cruise control was engaged on the highway without touching anything the with the speed set to 65mph the speed would suddenly increase to in excess of 75 mph before I could catch it and reset the speed back to 65mph. Also there would be times when the speed would decrease below 65mph by 10 to 20 mph and not reset to the 65mph speed. This was happening when the AutoGlide self driving feature was not engaged- just regular adpative cruse control.

NHTSA #11614048

I was getting back into the car, shut the door (at a normal level) and heard a loud bang coming from above me then heard the glass falling onto the cover. Got out and realized it was a spontaneous rupture of the sun roof.

NHTSA #11725334

Since leasing the vehicle in February 2024, I have experienced persistent failures in the collision prevention system and other critical safety features. Despite multiple service visits, the issue remains unresolved, with Lincoln attributing the problem to a system update that has been repeatedly delayed. Chronology of Issues and Service Attempts: 1.Two Weeks After Leasing (February 2024) oThe collision prevention system began failing. oAdditional issue: Passenger-side windshield wiper fluid failure. oVehicle was returned to the dealer for service. oVehicle was returned the next day with the same collision system issue unresolved. 2.Second Service Attempt (March 2024) oThe Windshield wiper fluid issue was resolved. oCollision prevention system issue persisted. oLincoln informed me that the issue would be resolved through an automatic system update by the end of 2024. (Attachment 1) 3.Third Service Attempt (November 2024) oVehicle returned to Schumacher for the same system faults. oDealer returned the car, stating that there was no system update available yet. oLincoln now projected the system update for Q1 2025. (Attachment 2) oSchumacher advised scheduling another service appointment after December. 4.Fourth Service Attempt (January 2025) oVehicle was delivered for the collision system fault. oReturned the same day, again stating the issue would be resolved in Q1 2025 via an automatic system update. 5.Escalation to Lincoln Customer Service (Late January 2025) oContacted Lincoln customer service to formally report the issue and request a resolution. oA week later, Lincoln informed me that the only solution was to wait for the system update. 6.Fifth Service Attempt & Request for Rental Car (February 2025) oMy wife and I visited Schumacher Lincoln, requested to leave the vehicle, and asked for a rental while awaiting repairs. oRequest for a rental vehicle was denied. oThe same day, we received an automatic system installation update (Attachment

NHTSA #11655493

Due to a safety recall for possible battery fires, we have not been able to charge the PHEV for more than a year. This significantly affects the vehicle's mileage and performance and reduces the car's value. •We are unable to use the plug-in charging function for an extended period •We leased the vehicle specifically as a plug-in hybrid •The recall materially reduced the vehicle’s usefulness and fuel savings •We remain concerned about leasing another Corsair hybrid Furthermore: •We leased the vehicle specifically for plug-in capability •We paid a premium for the hybrid model •We were unable to use charging/EV mode for a prolonged period •Fuel costs increased because the vehicle functioned more like a regular gas SUV

NHTSA #11739709

The component that failed is a known issue with the backup camera blue screen. My vin# isn't part of the recall but should be. The safety factor is well known. The dealer has reproduced the issue replaced the camera and applied the temporary fix but it failed again. The temporary fix also caused the 360 feature to freeze in one spot. There were no symptoms of the problem prior to the failure.

NHTSA #11633131

Seems to be an electrical problem with the car. i have had it in for repairs 5xs now cant seem to fix it or cant find the problem. The entire ADAS system fails at different points. Sometimes i get warnings. One time entire car went black while driving on highway. Lincoln claims no faults were stored. Head lights light on their own while parked and locked or sometimes they don't work at all. Rear tailgate opened while driving. Ventilation system displays in Chinese. This has been going on for a little over a year now.

NHTSA #11675928

Purchased car in early January 2024 and on February 18th the vehicle wouldn't start. Got the vehicle to start after jumping it and drove straight to the dealership to have it checked / repaired. The car has been in the dealership service bay ever since. I worked with dealership and then escalated the issue to Lincoln Concierge Group (corporate office). I am told it is an issue with the Audio Control Module (ACM) where the electronics continue to draw down on the battery even after the car is shut off. The Lincoln programmers have taken multiple attempts to fix the problem ... all unsuccessfully. The new car has been in the dealership for OVER a month now. They have provided a loaner in the meantime but that is little consolation for the time and concerns we have with the vehicle purchased. I have asked that they consider the vehicle a lemon and allow for acquisition of another Lincoln. These requests have been denied but may be considered in the future. Looking for assistance in resolving this issue.

NHTSA #11577868

Missing Parts during assembly resulted in wire melting onto muffler which subsequently resulted in error messages relating to the parking brake and disabling of the Adaptive Cruise Control and BlueCruise while driving. The failure to install deflectors, a part that is just inside the wheel well to keep wires from touching the muffler, is an ongoing issue which is discussed in a Lincoln forum since April 2022. I have found comments relating to these missing deflectors on Fords since 2019. [XXX] The missing parts are mostly, but not all, associated with having a towing package installed. If the wire had melted all the way through then a catastrophic event might have happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11552200

I want to bring to your attn something I feel is quite hazardous, but is no longer a worry for me. I have a new Lincoln Corsair, top trim, with Blue cruise self driving. I found I could set the cruise for a certain speed, say 48mph, and several min later the vehicle would suddenly accelerate, at times to 70 mph. No one a the dealership had a clue. The chief mechanic took it for a drive. He " could not duplicate the problem". My wife and I , on our own, solved this. One of the dozens of things in the vehicle set up process ( customizing) was to choose a speed above the speed limit ( 5 or 10 or 15 , etc). I assumed it would set off a sound to remind me to check my speed. NO. When the car on cruse control enters an area, pre-mapped for accept Blue cruise (Tesla like self drive), its cameras read the speed limit sign. If I set and was driving at 48 mph, passed a 55mph sign , the car surged to 70mph. It was scary. I have since lowered the setting to 5mph and all is well. I phoned Lincoln in Detroit, Very polite but would not connect me or take a meaningful message. The dealership was respectful but did not have a clue

NHTSA #11539422

- May 26, 2023: NHTSA Recall No.: 23V-380, recalled 2021-2023 Lincoln Corsair vehicles equipped with 2.5L HEV or PHEV engines (among others) due to possible engine failure and engine compartment fires after several reports of same, even after the repair attempted after NHTSA Recall No.: 22V-484 (the “Second Recall”). “This recall expands and replaces number 22V-484.” -June 5, 2023, Mr. Adrian Diaz of the Ford Motor Company (“Ford”) wrote a letter to NHTSA, addressing the subject of “Engine Failure May Cause Fire” and acknowledging the safety recall (the “Acknowledgement”). In the Acknowledgement, Ford stated that the consequence of the engine failure is that “[a]n engine compartment failure increases the risk of injury” but that there is no current remedy for this serious hazard. No remedy has become available since these issues first started arising prior to July 2022. -On June 8, 2023, after the recall and acknowledgement thereof, Crest Lincoln in Connecticut/Ford Motor Company sold me a vehicle that was the subject of the recall even though their own acknowledgement said “it is illegal for a manufacturer, to sell, offer for sale, import or introduce or deliver into interstate commerce, a motor vehicle or item of motor vehicle equipment that contains a safety defect once the manufacturer has notified NHTSA about that safety defect.” SUMMARY: Crest Lincoln and Ford Motor Company illegally sold me a vehicle and put an illegal vehicle into the stream of commerce that had a very serious safety related recall.

NHTSA #11549610