Honda Passport 2019: Retiros, Quejas y Ley de Limón de California

MY 2019 HONDA PASSPORT WITH JUST OVER 100K MILES JUST HAD COMPLETE TRANSMISSION FAILURE. THE CAR WAS RUNNING FINE AND HAS REGULARLY HAD RANDOM HARD SHIFTS SINCE THE DAY I GOT IT AND IVE BROUGHT THE ISSUE UP TO THE DEALER EVERY TIME IT IS BROUGHT IN FOR SERVICE. THEY ALWAYS TELL ME THEY CANT FIND ANYTHING WRONG WITH IT. AFTER JUST DRIVING TO GET MY CHILD FROM SCHOOL AND COMING HOME PARKING MY CAR AND RUNNING INSIDE THE CAR WAS FINE. THERE WERE NO WARNING LIGHTS SYSTEM LIGHTS OR WARNINGS THAT SOMETHING WOULD GO WRONG. BUT I GO BACK OUT 10 MINUTES LATER TO TURN IT ON AND THE ENGINE STARTS AND IDLES FINE BUT THERE IS AN ERROR ON THE SCREEN SAYING TRANSMISSION PROBLEM AND THE CAR WONT GO INTO ANY GEAR. I HAD THE CAR TOWED AND THE DEALER DOES NOT YET KNOW HOW MUCH ITS GOING TO COST. THEY HAVE HAD IT FOR 3 DAYS NOW AND WONT TELL ME EXACTLY WHAT PART OF THE TRANSMISSION FAILED, HOW IT FAILED, OR WHAT WOULD HAVE CAUSED IT. I WAS ONLY TOLD THEY ARE WAITING TO HEAR FROM PARTS AND ITS GOING TO BE PRICY! FOR SUCH A YOUNG CAR IT SHOULD NOT NEED THE TRANSMISSION REPLACED AT THIS POINT IN ITS LIFE. THIS IS A MANUFACTURE ISSUE AND SHOULD BE REPLACED BY HONDA. THIS WILL CAUSE MAJOR ISSUES FOR PEOPLE LIVING THEIR EVERYDAY LIFE PAYCHECK TO PAYCHECK. I DONT HAVE MONEY TO PAY FOR SUCH AN EXPENSIVE FIX! I JUST PAID IT OFF.

NHTSA #11729074

I own a 2019 Honda Passport. There is a safety concern when it comes to THE IDLE STOP feature. If I do not immediately turn this feature off after starting the vehicle, the car will shut off at a traffic light and stall. It takes up to a minute for the vehicle and operator to register that the vehicle is no longer operable. The vehicle must be manually put into park, restarted, and then put into drive before the vehicle can be driven. This has happened so many times that this stop feature is now destroying my starter and will have to be replaced immediately to avoid being stranded at an intersection or somewhere not safe to exit the vehicle. My 18-year-old daughter had a panic attack, not knowing what to do, and became very upset when she was not able to drive after a light turned green. Vehicles behind her continuously honk at her and drive aggressively around her. The Honda Stop Idle must be listed as a recall immediately to eliminate a potential fatal risk due to a misunderstanding at an intersection. My daughter refuses to drive this vehicle until the feature is repaired. I feel Honda should be held responsible for a feature that is not necessary to operate a vehicle. It's an option that is an inconvenience to the owner/operator. I am looking for this part to be added to a recall so that I can have the part replaced at no cost to me.

NHTSA #11703530

It is available for inspection upon request and I’m not sure as what is happening to it. My an others safety was put at risk when my vehicle suddenly lost power an would not accelerate no matter how much I pressed on gas pedal during driving on a highway there was significant hesitation an would go then act up again it has happened intermittently for over a year now . I have brought it to the attention of Honda dealership and the headquarters a nothing has been done. They claim no light no act up for them . Light came on once no codes and message of an emissions system problem as well then was cleared an no fix. I chance it every time I go out because they refuse to do a better job of testing it. I suggested it may be the fuel injectors because many vehicles have had same problems a were recalled but my my vin was not apart of it. Sadly. Seems it’s a uphill battle to be taken seriously in this matter.

NHTSA #11742571

The contact owns a 2019 Honda Passport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the failure also occurred while shifting to park. The contact made several attempts to restart the vehicle while opening and closing the door. The vehicle was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); and the vehicle was taken to the dealer and repaired under the recall. The contact stated that approximately one and a half months later, the failure reoccurred. The contact heard a hard shift before the failure started. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000.

NHTSA #11663091

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and advised the contact the parts were currently only available for consumers that had experienced a failure related to the recall. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11650624

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11644003

04/10/2026 at around 8am and 04/14/2026 at around 7pm - At both times, car stopped at red light. Auto start-stop shut off car engine. When light turned green and stepped on gas, engine shut down and warning lights came on. Car was still in “drive.” Had to push “park” button and then started engine.

NHTSA #11731265

TIMING BELT TENSIONER - started leaking at only 31K miles. Honda has denied the request to fix this for free of cost. Dealer is demanding $2000 to replace the 6 Cyl Timing Belt Package. Per the link below, this is a common issue with Honda cars (94,000 card recalled so far): [XXX] . I am [XXX] with limited driving needs, and my 2019 Honda Passport Touring is not drivable now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11699897

On 10/16/2025 at 1:30 AM, I was driving home from work on the I-94 freeway in Wisconsin from my work in Franklin, WI to my home in Union Grove, WI. I was driving at the speed limit, which was 70 Mph. I started to hear a ticking sound coming from the engine, and then the check engine light started to flash. The car then began a rapid speed decrease. I started to move from to the right-hand side of the road when the car stopped ticking and the check engine light went out and began to accelerate again. The sudden deceleration and acceleration on a major highway that had many other vehicles around me was very dangerous. I drove the car to my home since it seemed to be working again. I then had it towed to Zeigler Honda in Racine, WI, on the morning of 10/16/2025, to find out what the cause of the incident was. The Authorized Honda dealership (Zeigler) inspected the car and found that the crank bearing for the second cylinder had failed. They said the engine was not repairable. Before this incident, the car had no other problems. All required Honda maintenance was performed on the car, which I purchased new. The week before the incident, I had a routine oil change done at the Zeigler dealership with a passing inspection on the car during the oil change on 10/10/2025.

NHTSA #11694228

while driving the instrument panel went off for several seconds there is a recall for 2019 Passports for this issue but not my VIN

NHTSA #11718590

The Auto Idle stop, turned off the car at a busy intersection, I was able to restart the car and took it in to the dealer. They installed a new battery, which has been working for about a year, then yesterday the AIS caused the car to stop again at a stop light and again today when I was waiting to make a left turn. Each time it has stopped it has taken longer to get the car to restart. This is a very scary situation when driving in traffic with my grandchild in the car. It seems unlikely that I need another new battery. The car only has 55,000 miles. I will be taking the car in again, but doing my research on this issue I find it is a very big problem with this model of car, so I wanted to add my issues to the count, so hopefully something will be done to solve the problem before there is a major crash.

NHTSA #11671726

Hello, I have put 3 batteries in this vehicle so far and it is a 2019 model year. In April, the car died while my wife was stopped at a light in the middle of town. I could not do anything...put it in gear..nothing...could not even open the door locks. I had to crawl into the back of the vehicle over the seats to get to the booster cable in very rear of the car. I was able to boost the battery and get it started after watching 100's of cars drive directly by me and around me while the car was stuck. It was a little dangerous. An automotive shop replaced the battery. the manufacture date on the battery is 2/25. My wife went the start the vehicle today...6-19-25 and the battery was dead again. There is something wrong here! I looked at the website for recalls and the only thing that comes up is the fuel pump recall which I tried to schedule several months ago and they did not have the part. Please make Honda expand this recall and make them responsible for this problem until we are sure it is fixed. This really should be covered at no cost. thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11668015

I was traveling over HighwayXX headed toward [XXX] , traveling has seen a 50 miles an hour when my 2019 passport Auto braked without me putting my foot on the brake. when this happened, the Car Fish tailed towards the center divide, almost hit the cement divide, and I had to correct my steering four times in order to avoid traffic, or crashing into a forest of mature trees. Because of these multiple corrections that I had to make, I ended up swerving in and out of both lanes and my car was out of control for a significant amount of time. It almost hit the center divide of Highway 17. At one point, I was at 180° angle, almost going the other direction. The auto braking of this vehicle, almost got me killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11728694

Front camera that is needed for all of the lane sensing, Cruise control, lane keep assist malfunctions. This camera is needed to operate all of these safety systems. I’ve seen many blogs with drivers saying they have a similar issue. The fix is $1800.

NHTSA #11710939

At random times, the dashboard will show "BRAKE" repeatedly when there is nothing obstructing the road or any other vehicles nearby. We have also experienced at least a half dozen times when the car will flash that and engage the brakes stopping us in the middle of traffic. The braking is abrupt and will yank you harshly in the seatbelt. I have taken it to the dealership twice and Honda has said nothing can be found in the computer and "the next time it happens to take a pic or video". That is impossible to do and is now happening enough where I considering getting rid of the vehicle but hate to pass that on to another person. When happening in traffic, I cant imagine explaining to emergency response that I was rear ended when the car smashed on the brakes but Honda has no way of confirming that. I dont know what else to do and am grateful to see others are experiencing this and informing you all of this safety issue!

NHTSA #11706032

The part that malfunctioner is the auto start from stop. I was at the Park and XXX light In [XXX] . My car would not start after I got to the stoplight. The auto start did not work. Important to share, this happens at least two or three times a day in my vehicle. Many times when I come My vehicle will not start on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11728695

My Fuel pump recall was fixed on 06/17/2021 at 40543 Miles. On 12/8/22 at 56361 miles, my vehicle wouldn’t start and I got the battery replaced with the assumption that it was the battery. On 4/30/25 at 102,298 miles, I got my spark plugs replaced in hopes to resolve excessive cranking/ hard start issues I’ve been having since the recall. To my fault, I should’ve made a bigger complaint on the hard start issues but didn’t think anything of it thinking it’s normal. On 12/30/2025, at 119,186 miles, I went in for a routine maintenance oil change, but replaced my battery based on recommendation also on hopes to resolve excessive cranking issues I’ve been having. On 1/3/2026, my vehicle wouldn’t start when I went out of town. Main reason I took it into service the week before was to make sure I don’t have any issues when I’m out at a foreign place and it did at a sketchy gas station putting my family in danger. On 1/7/2026, my vehicle wouldn’t start again. I took it in to Atlantic Coast Honda on 1/9/26 and they were able to replicate the issue but was told that they couldn’t do anything else. I complained to them that I didn’t feel comfortable driving my family around and also driving to far places for work but was told my vehicle has tested better since it was replicated when I brought it in. On 2/20/26, my vehicle wouldn’t start again. I brought it in on 2/21/26 for them to look at it again. I get a notice on 2/23/26 on the service recommended, and it’s to replace the fuel pump for $1398.71. I told them that I refuse to pay that amount when it was replaced based on a recall, and the part replaced is not even over 100,000 miles. Also the fact that I’ve had issues on starting the vehicle for a while and I’ve committed to replacing the battery twice, changing out the spark plugs in hopes to resolve my vehicle issues. This situation has put me in a bind putting me, my family, and other drivers in danger when I drive a vehicle that might stop working any time.

NHTSA #11719950

My car has been stalling and not starting back up once turned off. It does it every almost every instance at startup. I can no longer use the auto start/stop feature on my car due to it stalling a few times in the middle of the road. I had to turn the car off and attempt to turn it back on. There is a recall on the fuel pump and fuel injectors but every dealership I have called stated that there are no available fixes while online they state there are available repairs.

NHTSA #11695582

The safety features connected to the rear view mirror and vehicle sensors malfunctioned. The Adaptive Cruise Control, Collision Mitigation System, Road Departure Mitigation, Lane Keep Assist and High Beam - brake system - have stopped working. It was diagnosed as an internal failure of multipurpose camera. I have noticed there have been a lot of complaints of this failure. My car doesn’t have that many miles on it and isn’t that old. It seems like a defect in the car.

NHTSA #11744579

Vehicle has frequent and persistent “Front Camera Fault” warnings appearing on the dashboard, which result in continuous alerts and the disabling of key safety features including the Brake System, Collision Mitigation Braking System (CMBS), Lane Keeping Assist System (LKAS), Adaptive Cruise Control (ACC), and Road Departure Mitigation (RDM). These warnings occur under all driving conditions, including clear weather and unobstructed roads. The dashboard fault warnings appear on nearly every vehicle start, and all Honda Sensing feature indicators flash continuously while the vehicle is in operation. Because continuous multiple warning lights flash on dashboard, it is difficult to determine which alerts are genuine and which are false. This is thus a serious safety concern that warrants a formal recall. A diagnostic scan by dealer informs an error code of U3000-49 that is front camera needs to be replaced at a cost of $1,900, excluding a non-refundable diagnostic charge of approximately $190. Due to the exorbitant cost if no extended warranty purchased, owners reporting this do not proceed with the repair and continue to experience this ongoing safety issue.

NHTSA #11698233

Approximately a month ago several warning lights started turning on. These included Adaptive Cruise control Collision Mitigation Lane Keep Assist Road Departure Mitigation High Beam Detection When I brought the car to the dealer for a diagnosis they informed me the windshield camera and possibly the radar as well would need to be replaced. The products were not under warranty and the cost to replace them is exorbitant. These are vital components of the safety system in this car and should be replaced at the dealer cost.

NHTSA #11652224

Every so often, while waiting at a light, once I try to press the gas, the car will stall and loses power. It takes me turning the car off and back on several times before getting the car to stay on and accelerate.

NHTSA #11722886

At a stop light, the auto engine idle kicked in. When the light turned green, and I took my foot off the brake pedal, the engine did not stop. I put the car in park and tried to restart. It would not restart at all. I was there for at least 15 minutes trying to turn the car back on and off. It finally did start but caused lots of traffic and was dangerous for everyone. This should not be happening to a new car.

NHTSA #11502271

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to press and hold the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the dealership. This is a very scary issue because it can cause serious harm to the passengers in the vehicle as well as other vehicles on the road. This will most definitely cause an accident. we were in stop and go traffic on the HIGHWAY in the fast lane and the whole car shut off and as traffic began to move, my car wouldn't go there was a moment of panic as I quickly tried to get the car to start back up it took a while to get it to restart. we were fortunate there was no collision for us with this incident but my young children are now very afraid to ride in the car because it might shut off again and we could get hurt.

NHTSA #11485837

The lane keep assist camera internally faulted and intermittent tries to work but will immediately fault out. Lights will show for adaptive cruise, lane departure, and collision avoidance. Code shows internal fault and is shown in bulletin to replace. Happened begining of 2025 like most other people.

NHTSA #11708113

My front windshield camera. Yes Because of my camera having glitches my car would randomly brake no my front camera won't work at all and my dashboard looks like a christmas light show with all the warning lights It has been confirmed by a independent service center No No,no warning lamps no messages or other symptoms of the problem prior.to the failure everything happened at all once on oct3 2025

NHTSA #11692213

Started my vehicle and drove about a mile before my brake system lights came on. They were sporadically coming on , but now it's a continuous issue. I would like to know is there some kind of recall on vehicles that are experiencing issues with the ACC, COLISION MITIGATION SYSTEM, BRAKE SYSTEM, LKAS, AUTO HIGH BEAM, and ROAD DEPARTURE MITIGATION lights staying on . I only have 28,000 miles on my 2019 Passport Elite. So it's no longer un warranty. I see that a number of people on the Honda Forums are experiencing the same issues. As a loyal Honda owner, I must say I've had more issues and recalls with this one. Too many for an almost $50,000 vehicle.

NHTSA #11577792

The automatic braking system will activate at various times shaking the wheel and applying the brakes. This happens when there is nothing in front of the vehicle.

NHTSA #11631606

The vehicle has made multiple abrupt emergency brake activations in non-emergyncy situations. Nearly causing a crash multiple times. It's my opinion this system is severely flawed and extremely dangerous - not only to me but anyone around me. SHAME on Honda for allowing this system to drive on our roads.

NHTSA #11638155

My Honda Passport will trigger false forward collision alarms randomly, and for no reason. No obstructions are visible most of the time recently! As the BRAKE warning appears, the steering wheel vibrates and a quick braking jabs causing panic as if the brakes are fully engaged then it releases. This happens for no apparent reason. It is VERY distracting and if the brakes do apply very quickly, serious injury and damage can occur. This has happened multiple multiple 10+ times. Now until recently l was usually in a construction zone near a barrier or orange hivis barrel by or passing over thick lane markings on the pavement. So l assumed system was over sensitive but never during those incidents was my vehicle was directly in front (head-on) nor did l veer into the direction barrel/barrier.

NHTSA #11577786

My vehicle has experienced multiple dangerous incidents where it shuts down or shifts into neutral while driving. This has happened on highways, tunnels, busy on-ramps and main streets. The car loses power and requires restarting, which takes about 30 seconds. On a busy highway or street, this is enough time for a serious accident to occur if other vehicles cannot switch lanes on time. This has happened multiple times with my child in the car, and me being currently pregnant. The vehicle has never given me a warning prior. The issue appears to be related to the Auto start/stop system and/or electrical drivetrain controls. the vehicle is unsafe to operate because the driver can forget to disable auto start/stop and the car can suddenly lose power in traffic. There was also a separate incident (in between the multiple incidents above) where I was on the highway, my car accelerated, brakes wouldn't work, and my foot wasn't on the gas. the car then shifted to neutral and the only way I could stop was by shutting it off and moving to the breakdown lane. There have been two repair attempts. The first repair was done in 2024 after the initial loss-of-power incident related to the auto start/stop feature. In this repair, the battery was replaced and I was told a full diagnostic was run and the car was safe to drive. On 11/11/25 the serious incident with acceleration/ loss of brake function on the highway occurred. A full diagnostic was run and the transmission was replaced under warranty. However, a month after the transmission replacement, the loss of power issue returned. It has now been at least 4 incidents since the transmission was changed. I reported this to Honda corporate and received a case number, but despite multiple attempts to receive an update over the past 2 months, I have not been contacted by Honda, and no resolution has been provided. I do not feel safe driving this vehicle and no longer trust further repairs.

NHTSA #11715527

Description: I have a concern that I will follow-up with a letter via USPS. Imagine driving your 2019 Honda Passport on an Interstate, Speed Limit is set at 70; your speed is 75; you're in the middle of the three lanes of travel; and your vehicle suddenly decelerates and every warning the vehicle is equipped with start giving alerts in rapid succession. This is what happened to me on [XXX] at approximately [XXX]. What is concerning is that this exact same thing happened April 2023 and I was told it was the Idle Control Sensor. The dealership that sold me the vehicle was gracious enough to let me bring it to them for repair, without charging the full cost of the part but, labor cost I incurred. When a consumer purchases a vehicle, the second most expensive purchase in one's lifetime, it is implied that outside of normal and routine maintenance, the car has been assessed and inspected for drivability. Being that this is the second occurrence, I am questioning if this vehicle was thoroughly inspected for this issue? I had my vehicle towed to the Greensboro Honda Dealership, 3633 W. Wendover Ave., Greensboro NC 27407. Although my faith and loyalty to the Honda brand has diminished, the customer service provided by Ms. Karen was comforting and reassuring. She understood my concerns and was phenomenal in letting me know what to expect. Surprising for a weekend as, most employees are not wanting to work. The reason for this email is two fold, notification of the issue and hoping that Honda will take accountability financially and resolve whatever "root" issue(s) that could be cause. Thank you and if my life has any significance to you, I hope to hear from you regarding this serious concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11644358

On 01/24/2023 with IdleStop engaged car stalled on busy intersection during rush hour and couldn't be restarted. Since Honda vehicles don't have a shift interlock anymore we couldn't move vehicle since it automatically went into "Park". Car is currently at the dealer who is unable to do repairs due to lack of ECU modules.

NHTSA #11505955

The safety features connected to the camera and vehicle sensors have all stopped working. Every time I start my car, multiple lights come on and dashboard messages that cruise control, lane assist and collision prevention systems are not working. The dealership quoted me $2300 to fix and said new sensors/computer system would need to be put in and calibrated. I tried putting a new battery in, which unfortunately did not help. I have heard of multiple other Passport drivers having this issue.

NHTSA #11733072

Forward collision, Adaptive cruise control and all enhanced safety features related to the camera and front of vehicle sensor stopped working. Vehicle warning lights and messages do light up for every start. Only option has been to have a $2,500 repair bill for a 6 year old vehicle to install a new camera system by the dealer. This a well known manufacturer issue among owners. Infotainment system is losing network connections and completely going black. The system is only available for brief stretches after restarting the vehicle and will go black while driving. There is a known recall for the coaxial cable (MOST connection loss) but apparently my vehicle is not part of this recall. Again this is a well known manufacturer issue with this year and model vehicle. Appears to be a wiring harness issue or improper wiring installation by manufactuer.

NHTSA #11705102

Car will at times not start and require to be jump started. Battery has been replaced and the issue persist. The car will randomly say collision warning when no cars are on the road

NHTSA #11566518

The contact owns a 2019 Honda Passport. The contact stated that while driving 80 MPH on the interstate, the instrument cluster briefly went blank. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the instrument cluster and cable needed to be replaced. The contact was provided an estimate for the repair, but the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V439000 (Back Over Prevention, Electrical System); however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 56,000.

NHTSA #11717867

On multiple occasions Lost connection on screen display and scre goes black preventing me from using back up camera.

NHTSA #11675588

The contact owns a 2019 Honda Passport. The contact stated that the warning lights on the instrument panel were illuminated and blinking. The lights had to be manually turned off. The message that the camera was obstructed was displayed. The maintenance past due, road departure litigation, ACC (Adaptive Cruise Control), and LKAS (Lane Keeping Assist System) were displayed. The contact stated that the failure was related to NHTSA Campaign Number: 20V439000 (Back Over Prevention, Electrical System). The vehicle was taken to the local dealer, where it was diagnosed that the brakes and camera were faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who informed the contact about replacing the battery and performing a scan. The battery was replaced. The vehicle was taken to the dealer again, where it was diagnosed with a loss of communication with the cruise control, a driver support system, a dirty camera, and a radar antenna failure. The vehicle was repaired, but the failure persisted. The service manager eventually declined to service the vehicle, and the contact was referred to another location. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.

NHTSA #11695752

[XXX] Start/Stop system failed when stopped in Starbucks drive thru. Unable to restart, or move vehicle. Honda Passport had to be towed. Problem has not been reproduced or confirmed by a dealer. Honda dealership deep charged battery and battery tested good? I was charged a Diagnostic fee for Starting & Charging Systems & Battery. Test name was GR8 diagnostic test by Honda. Vehicle was inspected by local Honda dealer. Diagnosed parasitic drain on battery? A new battery had been purchased 9/16/2024 @ a Honda dealership in Va. New battery is just 6 months old. Never had a problem with the new battery or Start/Stop system until [XXX] when failure occurred. There was never a warning lamp, message, or other symptoms prior to the failure. Original Start/Stop recall repair done 5/2/2023 at Honda dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11652600

With auto stop/start disabled as this feature regularly fails, stopped to turn left and car shifted itself into neutral, could not be shifted into drive or restarted for a few minutes despite multiple attempts. If car had auto stop start feature engaged, this often happens, which has been reported, but this time it happened without that feature on. Luckily we were turning from a parking lot so did not hold up traffic or have risk of being hit.

NHTSA #11505568

On several occasions engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Car shifts itself into Neutral and cannot be restarted by pressing Start button. It required jump was required for the vehicle to restart once. Usual work around posted by Honda is to put car in Park and then attempt to press Start button. Crash was avoided once in heavy traffic.

NHTSA #11503202

My instrument cluster lite up all kind of problems like road departures mitigation systems problems,transmission problems,brakes system problems,collision mitigation systems problems,auto high beams problems,lane keeping assist problems and adaptive cruise control problems.

NHTSA #11727276

Even after recall repairs the vehicle continues to randomly display error messages with vehicle systems while driving. It has been cleared several times and battery changed but continues to return. This model has serious issues with the electrical components.

NHTSA #11724271

Condensation has appeared inside the assembly with no visible signs of cracking or damage. Only one headlight is affected

NHTSA #11707211

Headlights have condensation. Vehicle purchased in May 2019 and in November 2022 condensation is inside headlight. Mileage is 38,000

NHTSA #11492629

First issue was I was in need of a transmission while only having the car for 1.5 years. I reached out to Honda corporate and I was unable to receive any help with goodwill. Secondly I am now experiencing issues with my alarm going off suddenly, and frequently. The dash board lights up and flickers. Upon doing research I have found that 2019 Honda passport has had major issues with transmissions, keyless modules controls and electronic issues. In addition my radio keeps going off and it says connection is lost. This has also been a very known and common issues upon doing research on the 2019 Honda passport There’s different dates for events. I will be able to email my invoice for my transmission

NHTSA #11684731

Auto Engine Idle has an inconsistent issue with not restarting. When at a full stop, the engine goes to neutral and does not restart. This has left me temporarily stranded while I attempt a full restart. The dealer claims to not being able to duplicate the issue. The battery has consistently tested fine. I now manually shut off this option before driving.

NHTSA #11479459

Passenger Fender

NHTSA #11661212

Paint defect white paint between the spoiler and the roof completely peeling off to bare metal.

NHTSA #11656964

Traveling up a hill of 5-degree incline. 20 MPH speed limit. Came to complete stop, pushed reverse button. Back over prevention camera did not activate. Did not depress gas pedal. Vehicle rolled backward 35 feet before coming to rest partially in traffic and partially in private driveway. Instrument panel indicated vehicle P for park throughout the entire event. After coming to rest: (partially in traffic) Vehicle would not shift out of park. Error messages on Instrument Panel stated: "Stop Driving When Safe. Transmission Problem. See Manual." Check Engine was not illuminated. Turned off car and back on. Same error message was still present. Gear selector buttons would not respond and vehicle remained in Park, partially stuck in traffic. Repeatedly attempted to get vehicle to shift out of park. Eventually the Battery Positive Terminal was removed and reapplied and tightened Vehicle started, error message no longer present. Vehicle shifted out of Park into Reverse. Back Over Prevention Camera activated at this time.

NHTSA #11631453

When engaging the accelerator after auto-stop the entire vehicle stalled. Nothing was displayed on the dash or media console, the vehicle cut off, no steering, and no acceleration. When attempting to restart the vehicle it failed multiple attempts until about 45-60 seconds later. Thankfully this occurred at a redlight, but it was a single lane and other drivers behind me were not pleased. This has happened twice now.

NHTSA #11604379

The Engine transmission surges as it changes gears probably due to the fuel pump recall issue. This surging and/or delay motion is worsening. The recall notice has been in place for over 2 years and local Honda dealership is still unable to acquire the replacement parts.

NHTSA #11622169

Incident occurred immediately after a full stop at an intersection. When I hit the gas pedal, the transmission sounded like shifting to Neutral gear, resulting in loud grinding, and with complete loss of power. Had do pull over the shoulder, place it on parking mode and then back to drive gear and continue. Now almost every time it's going to shift gears, you can hear and feel the a hard shifting gears.

NHTSA #11489671

The contact owns a 2019 Honda Passport. The contact stated that when the vehicle was shifted into reverse, the back-up camera displayed a rainbow screen, preventing the rearview camera image from being properly displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.

NHTSA #11546675

The contact owns a 2019 Honda Passport. The contact stated while reversing, the back-over prevention camera was inoperable. The contact stated that the screen only displayed neon colors but no images. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 98,000.

NHTSA #11544039

The vehicle was unable to restart after the auto idle stop engaged at a stoplight, shutting the engine off. Upon release of the brake, the engine did not restart and the car was left stranded for several hours in the middle of a large intersection putting the driver at risk. The car was unable to be restarted and stranded for over two hours until police were able to clear a safe path and have the car towed to the nearest service center. There were no warning indicators or service lights prior to this occurrence. The authorized Honda service center found that the battery was drained and the auto idle stop had engaged while the car battery was low, leaving the car stranded and unable to be restarted.

NHTSA #11524499

With less than 1,000 miles this car had to go in multiple times for a radio electrical issue, floor harness, IP harness etc replaced. Now at 60,000 I’m getting transmission failure faults where my car will stall out and not engage. HUGE safety issue. Now I’m waiting 2 weeks to get into a dealership

NHTSA #11490683

I purchased this vehicle at the end of February 2026. Since the purchase this vehicle has on numerous occasions for no reason applied the brakes and made the steering wheel shake. This has almost caused an accident on several occasions, with today another instance on 5-23-2026. I would turn the system off but from what I understand it re-engages itself after every drive. I like the vehicle but im afraid that its going to cause an accident or someones death. Had I known that I couldn't permanently turn off this dangerous system i would have never bought it and bought a Lexus SUV instead. Honda should give their customers who want to turn this system off a way to do so.

NHTSA #11739733

Radio/Screen/Back-up camera do not turn on or turn off randomly and unexpectedly when driving. Usually receive a crackling sound and a MOST off network message before black screen. Upon initial start up of vehicle, a driver sets car to reverse relying and expecting a functional view of rear camera on screen. This issue makes backing up safety features unreliable.

NHTSA #11719363

The CMBS alerts braking despite there being no obstacles in front or around the vehicle. Also, the at stop lights when the engine shuts off, on several occasions the car has completely turned off and will not let you do anything (place in park or drive) until you manually start it again.

NHTSA #11688965

The auto-start/stop function sometimes fails to restart the engine after coming to a complete stop. Vehicle is left stranded in a traveling lane.

NHTSA #11683125

I had 5 lights comes on 2 days ago. Airbag system problem, collision mitigation system problem, road departure mitigation problem, high beam problem, and adaptive cruise control problem. The dealership said that it was a camera issue and everything except the air bag issue is covered with my warranty. It’s currently in the shop getting fixed. Also currently has a recall for the fuel pump that they never have the part. Still waiting to see if they are able to get that part. This recall has been there since 12/2021 and they haven’t been able to get the parts.

NHTSA #11677863

The contact owns a 2019 Honda Passport. The contact stated that while driving at slow speeds, the transmission was shifting hard. The Adaptive Cruise Control, Lane Keep Assist, transmission, and auto high beam warning lights were illuminated. The vehicle was taken to the dealer, where a transmission flush was performed; however, the failure persisted. The dealer performed a diagnostic scan and retrieved DTC: U0104 and U0104-00. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 56,200.

NHTSA #11727283

I have had several incidents where my car does not restart after auto-idling at a stop light. When there is a delay in restarting, a warning flashes briefly that there is an issue with the collision mitigation system. On some occasions, it fails to restart completely and I have to turn off the car, open the door to reset everything, then close the door to restart the car. I have had it inspected by Honda several times and was most recently told it needed a software update, but it has continued to happen since the software update.

NHTSA #11651790

The Idle-Stop system engages as expected when the vehicle comes to a stop, but the engine fails to restart when I release the brake pedal. This leaves me stranded in traffic and vulnerable to collisions, especially in high-traffic areas like intersections. The car has completely stalled and remains frozen for at least 3 minutes. Instrument panel lights up and says to depress pedal fully and press the start button. Another message says something about being in neutral and then to put it in park. I'm doing what it says and I cannot get the car to start. I have a green light and I'm stuck in an intersection where opposing traffic has a green light as well. People are honking at me and nervous because of the unpredictibilty of my car. - Frequency: This occurs at least 1x/month for the past 65 months (lifetime of the vehicle) - Conditions: Occurs during normal driving conditions, typically in stop-and-go traffic. - Impact: This issue has resulted in significant delays and near-misses with other vehicles, posing a clear safety hazard. The vehicle has been evaluated by a Honda dealer regarding Idle-Stop system malfunction specifically on the following dates October 1st, 2020, February 2nd 2023, March 16th, 2023 May 11th 2023, November 7th 2024 and January 9th 2025. The vehicle was found to be in normal working order and multiple times I was told to disengage the auto idle stop (press the button) to prevent that from happening. There was a recall for idle-stop software update which failed to repair the issue. This has been a persistent problem and the above dates by no means reflects the only times that the engine fails to restart after auto-stopping.

NHTSA #11637721

The automatic emergency braking system engages in times when it is not appropriate to do so. The vehicle will flash the “brake” warning light on the dashboard, will shake the steering wheel, apply light braking, and in a few instances has applied hard braking. We have been unable to determine a specific trigger for this issue. The vehicle will engage this feature on strait roads with no other vehicles or obstructions on the road. It has happened during both rainy and sunny conditions. The vehicle has also exhibited this behavior when going up and down hills both with and without other vehicles present. The vehicle will do this sometimes when other vehicles enter our lane at a safe distance and at low speeds, at or below 30 mph. The vehicle has also done this at highway speeds of 55+ mph both with and without other vehicles or obstructions in the roadway. We have experienced this while driving curvy roads both with vehicles passing in the opposite lane of traffic and when no other vehicles are present. The feature appears to randomly engage at all speeds between 15+ mph to 70+ mph with or without vehicles on the roadway. It also doesn’t appear to matter if a vehicle is in our lane, an adjacent lane, or the opposite lane of traffic. This issue was identified and has been ongoing since the vehicle was purchased in October 2023. The issue happens at least 1 time most days the vehicle is driven but can range between 1 time and 3+ times each day. The vehicle is driven consistently 30+ miles each day with occasional trips of 300-500 miles in a single day. The other issue we have noticed is the rear cross traffic warning. We have noticed something’s this will engage when no other traffic or obstacles are present. We have also observed this feature failing to engage when a vehicle or obstacle is present. This issue does not happen often but has been observed enough that is has come to my attention as a potential issue.

NHTSA #11622050

The contact owns a 2019 Honda Passport. The contact stated that while driving at various speeds, there was an abnormal sound coming from under the hood, with the engine temperature gauge rising. No warning light was illuminated. The vehicle was taken to a local dealer and was left for further investigation into possible internal engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,092.

NHTSA #11694916

The contact owns a 2019 Honda Passport. The contact stated that while driving approximately 55 MPH the vehicle suddenly lost automotive power causing the driver to lose control of the steering and crash into the rear of a Semi-Truck. During the incident, the air bags did not deploy. The driver sustained bruising of the chest and hip areas and pulmonary heart bruising due to the seatbelt restraints. Medical treatment was later administered. A police report was taken at the scene. The vehicle was destroyed and towed away. The cause of the failures was not determined. The contact informed that the VIN was included in the NHTSA Campaign Number: 23V858000(Fuel System, Gasoline), and the vehicle had experienced that same failure listed in the recall. The manufacturer and local dealer were notified of the failure. The failure mileage was 44,700.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11609356

My 2019 Honda Passport with VIN# ending with**********2184. A safety recall of a faulty fuel pump was dangerous to drive. The faulty pump recalled from Honda NHTSA warned drivers that are at risk of crashes and accidents. The increased risk of property damage as well. I was exhausted trying to get a loaner car from my Dealership that I have all of my routine maintenance is performed. The fuel pump failure from December 2023 as of today still unavailable. On 6/15/2024 I loss control of my 2019 Honda passport. The rapid acceleration and rapidly stalling the vehicle etc loss of power and control. I hit a Tractor Trailer hitch destroying my vehicle completely. My injuries are still extremely problematic mental and physically. I was arrested for DUI which put the blame of me being Intoxicated or Driving on drugs. I was not taken to a Hospital but to jail. I requested to seek treatment in the Jail Clinic.I was released without a bond. The cops wanted my consent for blood to determine my alleged DUI. August 7th 2024 I received a letter stating that my blood was negative and rescinded of suspension allowing me to drive. I can’t drive with Seatbelt sign injuries neck, spine trauma to degenerative spine exacerbation. No car no job unable to be my elderly mothers care taker. My mental health has become significantly worse ever in my entire life. A faulty fuel pump and a false DUI arrest are daunting on a daily basis. I have also contemplated suicide. I am financially crippled. So I don’t understand if I was cleared as the cause of the accident. I was already warned about and Honda knew that without a DUI case. Hondas Safety recall of the faulty fuel pump. The indicators were a red flag but my Honda dealership just told me to just pray everything I have to drive my vehicle dates 2/22 2024 —-3/14/24 4/24 and other miscellaneous dates every time frustrating. The inspection of the faulty fuel pump was explained on the recall. After the collision nothing left to check.

Reportado presuntamente: 3 lesiones (según lo reportado a NHTSA). NHTSA #11622777

What component malfunctioned: The driver's side visor has malfunctioned and is extremely difficult to raise and lower. It's motion has become very stiff and requires both of the driver's hands to raise or lower it, which means that the driver must remove their hands from the steering wheel to utilize the visor. It is available for inspection as it is still installed in the car. Safety Risk: The malfunctioning visor is a safety risk to both the driver, the car's other occupants and other drivers as it requires both of the driver's hands to raise or lower it which means the driver must temporarily take their hands from the steering wheel while driving to operate the visor. Removing ones hands from the steering wheel can cause the car to be temporarily undirected by the driver which can result in accidents. The malfunctioning visor also creates a visibility hazard. As the visor is too difficult to raise and lower, the driver can be blinded by the sun glare that the visor would normally block. such a visibility issue can lead to accidents, especially if there is oncoming traffic. Inspected by the manufacturer, police, insurance representatives or others:? The dealership (Ziegler Honda, Kalamazoo Michigan) was asked to look at the visor to determine why it wasn't working correctly. They informed me that this was a common issue with this model of Honda and that the only option to fix it is total replacement at a cost of $300. This would not be covered by insurance and there is currently no recall in place to address the defect. Warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The visor started to not function smoothing in Summer of 2024 and the problem has consistently progressed to the point that the visor is now extremely difficult to raise and lower and requires to hands to move. I can provide a video of the visor's operation showing how difficult it is to move.

NHTSA #11643665

I contacted my local Honda dealership on May 20, 2024 and was told that there are no parts available to address and correct this recall (NHTSA Recall Number: 23V-858), and that American Honda Motor Co., Inc. has stated that there would be no parts available "until late this year." This is a safety issue that, should failure occur during vehicle operation and/or in motion, would render the vehicle instantly inoperative. American Honda Motor Co., Inc. should immediately expedite the manufacture, shipment, and replacement of these potentially defective fuel pump modules to address this risk to vehicle operators.

NHTSA #11589604

The contact owns a 2019 Honda Passport equipped with Continental Tires, Tire Line: Cross Contact LX, Tire Size: 245/50/R20, DOT Number: (N/A). The contact stated that while driving at various speeds, the front passenger’s side tire was vibrating and deflating. The vehicle was taken to an independent mechanic and the tires were balanced and an alignment was performed, and the tires were rotated; however, the failure persisted. The tires were original equipment. The tires were replaced. The contact referenced NHTSA Campaign Number: 21V165000 (TIRES); as a possible cause for the failure. The manufacturer was not made aware of the failure. The vehicle and tire failure mileages were 32,000.

NHTSA #11623449

The contact owns a 2019 Honda Passport. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently shifted from drive to neutral and the vehicle stalled. No warning light was illuminated. The contact stated that he was able to restart the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that he was advised by the dealer to replace the battery; however, the failure recurred. The vehicle was not repaired. Additionally, the contact stated that the rear-view camera screen intermittently illuminated and displayed a blank screen. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer. The failure mileage was approximately 50,100.

NHTSA #11542591

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling at a stop light the vehicle stalled. The contact noticed the instrument panel showed the vehicle had shifted into neutral. The message to shift to park(P) was then displayed. The contact turned off and restarted the vehicle to shift to park. While driving at various speeds, the vehicle decelerated before lunging forward and accelerating. The dealer was contacted, and it was confirmed that the part for the recall repair was not yet available. The dealer had not diagnosed the vehicle. The manufacturer was not made aware of the issue. The failure mileage was 34,000. Parts distribution disconnect.

NHTSA #11607348

Rear tires wearing out inside prematurely due to wheel alignment got off, install all new tires and did wheel alignment and found out that camber adjustment required to fix the issues but repair shop and even Honda dealer can’t adjust camber settings since camber is not adjustable in 2019 Honda passport. Honda dealership told me to go somewhere else and have them install aftermarket camber adjustable kit? Totally unacceptable. If can’t fix this problem then my tires will wear out prematurely again. Honda should recall this and have it replace with adjustable camber.

NHTSA #11540355

The transmission system problem light appeared on the dash, and then the Blind Spot info system problem light appeared as well. The car refused to shift and caused us to pull off the road at night, put the car in park, and turn the car off on a busy road. It is scheduled to be looked at by Friendly Honda in Springfield IL on July 28th 2023 No the vehicle has not be inspected by anyone yet No there were no warning alarms at all prior to the incident.

NHTSA #11533191

Since I purchased this car in 2020, I have regularly experienced my car stalling out because of the auto idle function. The car shuts off when I brake and then does not turn back on, leaving me stranded in traffic until I can manually shut off my car and turn it back on. This is a major safety hazard that Honda has yet to properly address. Honda had a recall to "fix" this, which was just a software update. This was conducted 5/12/2023 on my car. Unfortunately, today (5/20/2023) my car stalled out again at a traffic light due to the auto idle function. Honda needs to address this issue, and if they cannot, then they need to provide those with defective models a path to upgrade their car.

NHTSA #11523017

The contact owns a 2019 Honda Passport. The contact stated that while at a stop light, the fuel saving feature activated; however, the vehicle would not restart after releasing the brake pedal. The contact manually restarted the vehicle and continued driving. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 32,400.

NHTSA #11519411

Vehicle fails to start intermittently after short stops. Needed jump start after it goes into accessory mode. Battery and charging system are good (12.6/14.1 volts). Battery is new, was replaced 10/2022.

NHTSA #11503190

I have had the car for three years and its never been in a collusion. Within the past two months the forward radar sensor failed which cost 1500 to replace. This part makes it so all cruise control and auto lane change functionality break. In addition a month later the gas lid broke and emissions were getting into the fuel tank. Again not major incident but I did observe that the gas tank top is very flimsy and moves a lot of when refueling. This cost me another 763 dollars. Both these issues cause major safety issues and should not be occurring on a three year old vehicle.

NHTSA #11495000

This problem has occurred 4 times since purchased. The first withing the first 8 months, the last yesterday (7/29/2022). What happens is once stopped at light, when the car stops running to save gas and is supposed to start up when the brake is released, the car does not restart leaving you dead stopped in the road. The indicator shows you are in neutral gear, engine not restarting from the releasing break. Hitting the start button does nothing. Only once did I get a message on dash that said put in park, than put in drive. Out of the 4 times this happened, all but one happened at a stop where the engine went off waiting for foot to come off break. Once it happened when I made a U turn and coming out of the turn, the engine was in N. It happens so unexpected that it is difficult to stay composed and work through a routine to get it started again, especially when there is a line of cars behind waiting to go. I have not been able to duplicate the problem. I have reported it to my Honda service center and they say there is nothing in the computer to help them find and fix the problem. The concern is a safety issue when this occurs and a car comes up behind me seeing a green light, expecting me to go and they not slowing down. This problem has been reported on the Honda Passport Blog by a couple others.

NHTSA #11476695

We were driving on and entering the highway via the on-ramp when we heard a popping noise. Upon hearing the noise the car stalled and was immediately put in neutral. We could not take it out of neutral or restart the car. We had the car towed to the nearest dealership to find out the transmission needed to be replaced. The car has 36k miles and we just purchased it 6 weeks ago. There were no warnings or signs that this failure was about to occur.

NHTSA #11475286