Honda Civic 2023: Retiros, Quejas y Ley de Limón de California

NHTSA SAFETY COMPLAINT – VEHICLE DEFECT Vehicle Information Year: 2023 Make: Honda Model: Civic Component: Steering System Recall Received: Yes – January 2024 Description of the Problem In January 2024 I received a manufacturer recall notice regarding a steering defect on my 2023 Honda Civic. Prior to and after the recall notice, I experienced repeated steering failures including the steering wheel becoming loose, binding, locking during turns, and causing the vehicle to move in the opposite direction of steering input. I reported these issues numerous times to Anderson Honda. Despite being placed on a waiting list for over one year, no effective repair was completed until April 2025. After the recall repair was performed in April 2025, the steering defect continued. The steering wheel still becomes loose, binds during turns, and intermittently locks, causing unpredictable directional control. Incident Resulting From Defect On August 10, 2025, the unresolved steering defect caused a motor vehicle accident when the steering wheel locked and pulled the vehicle in the wrong direction during a turn. I sustained injuries to my neck, head, and back. My insurance carrier (GEICO) paid approximately $11,000 for vehicle body damage repairs related to this crash. Current Status / Ongoing Safety Risk As of January 2026, the steering defect has not been resolved and continues to occur. On January 14, 2026, the steering wheel again abruptly bound and shifted left while turning, this time with my son present in the vehicle, placing us in immediate danger. Honda Corporate has been notified and a case is currently open; however, no permanent repair has been completed and the vehicle remains unsafe to operate. Why This Is a Safety Concern This defect causes sudden loss of steering control and unpredictable vehicle direction. This presents a serious and ongoing risk of collision, injury, or death to myself, my passengers, and other motorists.

Reportado presuntamente: 1 lesión (según lo reportado a NHTSA). NHTSA #11711139

The contact owns a 2023 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11644004

The contact owns a 2023 Honda Civic Hatchback. The contact stated that while driving at undisclosed speeds, the steering wheel was jumping uncontrollably. The steering wheel was difficult to maneuver. The maintenance light was illuminated. The contact had received notification of NHTSA Campaign Number: 24V744000 (Steering). An appointment was scheduled with the local dealer, and the contact was informed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.

NHTSA #11715243

The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11638734

The contact owned a 2023 Honda Civic. The contact stated that while driving on a neighborhood street at 20 MPH when the steering wheel became difficult to maneuver and the vehicle began to drift to the right causing the contact to crash into a mailbox. No warning lights were illuminated. There was property damage to the mailbox. The vehicle came to a stop upon crashing into the mailbox. The air bags deployed. The vehicle was towed to a local junkyard. A police report was filed. The vehicle was destroyed. The contact stated that she and her son were injured and that he was seated in the front passenger seat. Nobody outside of the vehicle was injured. The contact sustained injuries to her back, shoulders, and arms, and her son sustained injuries to the head. Medical treatment was needed for the injuries of both the contact and her son. The local dealer was not contacted, therefore the vehicle was not diagnosed as insurance declared the vehicle a total loss. The contact believed that NHTSA Campaign Number: 24V744000 (STEERING) was related to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.

Reportado presuntamente: 2 lesiones (según lo reportado a NHTSA). NHTSA #11641160

The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to steer. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. Parts distribution disconnect.

NHTSA #11642820

I am writing to report a critical safety concern regarding the recall of the steering system on my 2023 Honda Civic Sport Hatchback. Honda has informed me that the repair will not be available until July 6, 2025—an unacceptably long delay for such a dangerous issue. This delay forces me to choose between risking a potential steering failure while driving or being without reliable transportation for months, despite this being a new vehicle. I request that the NHTSA take immediate action to: Require Honda to expedite repairs. Ensure they provide temporary solutions like loaner vehicles or rental reimbursements. This issue poses a serious safety risk to drivers, passengers, and others on the road. I urge you to investigate and hold Honda accountable for addressing it promptly. Thank you for your attention.

NHTSA #11633708

The contact owns a 2023 Honda Civic Hatchback. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was difficult to turn. The contact stated that the steering wheel was sticking. The vehicle was taken back to the dealer. The contact stated that in December 2024 the vehicle was repaired under a recall for the steering; however, the failure reoccurred. The manufacturer was made aware of the failure. The contact was advised to take the vehicle back to the dealer for a diagnostic test. The failure mileage was approximately 31,500.

NHTSA #11665080

I received a recall notice for my vehicle in November 2024, and immediately called Honda to schedule an appointment for repair. My original date for the recall repair was scheduled for 12/7/24. Days before the repair was scheduled to take place, Honda called me to cancel my appointment and claimed that they did not have the available parts needed to complete the job. I asked to reschedule my appointment and the dealer refused, claiming that parts were back-ordered. I was told that they would call me during the first week of January 2025 to reschedule. When the dealer did not reach out to me, I called them several times and left messages. My calls were not returned. Finally, I was able to get someone from the Parts Department on the phone, who claimed that there was a national back-order on the necessary parts for the repair. I expressed concern for my safety as my steering wheel has been locking up for the past several months, but was told that there was nothing I could do but wait. It is now March 2025, 4 months after I received the recall notice, and I am still without an appointment. Despite my repeated appeals for help, Honda continues to endanger my family and me by refusing to repair my vehicle in a timely manner.

NHTSA #11645880

The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Route 22 Honda (75 US-22, Hillside, NJ 07205). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11643297

The steering wheel jerks when driving.

NHTSA #11632804

The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11627224

Incident: Recall Non-Performance. NHTSA Recall Number 24V-744 MFR CAMPAIGN ID: SJS CAMPAIGN DESCRIPTION: 2022-25 Civic EPS Grbx Greasing Saf Rec RECALL DATE: 10/03/2024 For this Vehicle VIN, [XXX] states: "If you conducted your search by VIN (which it was) please take immediate action to have your vehicle repaired, as your safety may be at risk." On October 13, 2024 I made an appropriate Service appointment with the selling dealer for October 22, 2024 @ 8am. Dealer Service appointment website indicates (as of 10/13/2024) 1active recall "Your Vehicle Has an Active Recall" (in RED)." 2022-25 EPS GRBX Greasing Saf Rec Recall Code 24-119:6jP00 They have all my contact info. On October 22, 2024 8am I arrived at the Dealer Service dept and attempted to Check In for the recall. At that time Dealer Service turned me away and instructed me to leave the facility with the vehicle. No recall was performed. Dealer Service offered no rescheduling. I have taken immediate and appropriate action to have the vehicle repaired. If Honda does not wish to perform the NHTSA/Honda Recall please instruct Honda to "Buy Back" the vehicle since Honda has, by dishonoring its own Recall, taken responsibility. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11621645

Honda reported a safety recall on this vehicle. Our situation is that the vehicle has been in our garage (in Texas) waiting for my grandson (who was on deployment) to return home and has not been driven. I called the local dealership only to be told that Parts are not available, I proceeded to call Honda and was told the parts were limited (so therefore there are parts available) for those that have experienced a problem. With the recall issue and the Safety Risk involved, I believe that Honda should make diagnostics available to the owners of this model. The issue is a manufacturing problem occurring in production, and it is not a window motor issue or a door/hatch back door problem, this is mechanical and as stated on your website, this has a POTENTIAL INCREASE IN THE RISK OF A CRASH OR INJURY. My grandson will be driving back from Texas to Yuma Arizona (1341 miles/19-hour drive) through a lot of baron highway. I am fearing that something could happen on his journey and could have been avoided if the vehicle was allowed to be diagnosed. I have contacted Honda and Dealership with not empathy from either one. I wish to file this complaint as a precaution if anything were to happen.

NHTSA #11626122

The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were available. The contact was advised to contact the general manager at the dealer for further assistance. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11627579

no honda dealership in vicinity of my location has the part on order. I do not feel safe driving this car let alone i am unable to trade the car in due to it still having a active recall.

NHTSA #11628456

The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 60 - 65 MPH, the steering wheel seized. The following days later while driving at various speeds, the steering wheel started pulling to the left and right and then seized. The contact manipulated the steering wheel with more force than normal and was able to properly steer the vehicle. The dealer was contacted and informed the contact that it might be several months before parts became available. The manufacturer was not made aware of the failure. The failure mileage was 20,000. Parts distribution disconnect.

NHTSA #11628747

Called dealership on 10/21/24 to make appointment for repair on recall was advised no parts still waiting on honda to send in parts

NHTSA #11621396

The steering wheel got stuck several times and there was a noise when turning. It was extremely dangerous and needed to be recalled for repair urgently.

NHTSA #11615518

I have been having problems with my steering wheel. I took my car in September 14th for steering problem. The associate said it’s the alignment without checking the car I asked to first assess my car before assuming the issue. He called me saying it would be $180, I said I would go elsewhere and he asked if I was going somewhere else and how much were they charging I said $80 and he said he would do it for that price. I get it done and I’m still experiencing the same issue. I was told to wait a little to see if the issue would go away and a month passes and I still am experiencing the same issue. My car is pulling, sticking and hard to turn the wheel when driving. I take it back in October and he mentions it’s a recall. I said well I am experiencing the same issue as I would when I first brought it in and he said well you needed an alignment. I have had this vehicle for only ONE year and was told I did not need an alignment done. I have not been able to drive my car for over a month. I was driving on the freeway and my wheel locked and I almost got into a car accident. This is a safety hazard that has caused me to be without a car. I have been going back and forth with Honda of America and the finance team because I have been paying for a car for 2 months that has not been drivable.

NHTSA #11624309

My steering wheel is staying stuck when I am making slight turns on the highway

NHTSA #11613133

Steering wheel gets "stuck" between 11 and 12 o'clock position and requires additional effort to free steering wheel from "stuck" position. This occurs after driving for several minutes and at moderate or highway speeds.

NHTSA #11610323

2023 Honda Civic Hatchback Sport Steering is 'sticky,' making it difficult to make minor adjustments while driving. Each time any move is made with the steering wheel, it is like it has to 'break free' from being stuck. This happens almost all the time over 40-45 mph, regardless of the driving mode. The issue is getting worse the more I drive. Honda sites show no open recalls for my specific car. This 'Sticky Steering' issue is purportedly attributed to possible defects in STEERING GEAR BOX, WORM GEAR, WORM WHEEL, WORM WHEEL TEETH components. I will be addressing this safety issue with a local Honda dealer.

NHTSA #11618695

For about a month, I've noticed sporadic changes in steering feel. It can happen while making minute changes going straight (when you shouldn't really feel the steering at all) or on rounded turns. The steering is heavy, like the feel when lane keep assist activates, but it's happening when lane keep isn't on, so the heaviness is more steering force than usual for the conditions. It happens for an instant and then is back to normal. When new, the steering feel on this car was wonderful, which is why it's been so noticeable recently. There are no warning lights or messages on the dash. I have not raised with a dealer yet.

NHTSA #11608378

My 2023 Civic Touring Hatchback was recalled earlier this year for a EPS issue. I brought it in and they did a very short “inspection” at the dealer and told me I was good to go and there are no issues. Driving home the car didn’t feel different than when i first dropped it maybe an hour before. As time went on the problem (being sticky steering wheel and having to make minor adjustments above 35-40mph) went on as well and has gotten worse to the point where i don’t feel safe driving highway speeds. i have gotten the car checked out elsewhere at 2 different shops and they say all is good mechanically so the problem with the EPS gearbox is still outstanding. 2023 civic touring with 5k miles. This vehicle does not stay in the lane, does not drive straight, and absolutely doesn’t feel safe.

NHTSA #11593351

My car is afflicted by a common steering issue experienced by other owners of 22-23 model year civics. The steering becomes “sticky” or “notchy” often at highways speeds. It is most noticeable when making small steering adjustments to stay in center of lane, and it takes more effort than normal which causes over correction and difficulty staying centered. It creates a more stressful drive in heavy traffic and creates a higher rate of driver fatigue on longer drives. On a long night drive, I have experienced enough fatigue from trying to maintain center of lane that I’ve needed to pullover and rest frequently. I have described the issue to one dealership but the problem is intermittent and they have not yet observed it or done more than a basic inspection. However, there is a wealth of anecdotal data online in owners forums of people who are experiencing this, with varying levels of success with getting their dealerships attention and meaningful action or resolution. Honda has released a service bulletin (23-037) which matches my issue, however people are now reporting that the issue continues even after getting a replacement EPS gear box. Therefore it is my opinion that this should be escalated to a recall, and that Honda take more action to resolve this known issue before it results in accidents (particularly through driver fatigue or inability to maintain center of lane accurately). I have also started to notice noise from my steering system when stopped or at low speeds, which makes me worry that the steering issue is worsening over time and will become an even more significant safety issue just outside of warranty (I’m only at 22,000 miles currently).

NHTSA #11585598

While driving at any speed and sometimes when stopped the steering wheel jerks and shutters and is resistant to correction when diving with the lane assist off. It is more noticeable when driving at speeds over 45 mph/ It feels like the steering wheel is sticking. There is also a slight knocking sound that I recently noticed that accompanies the steering wheel “twitch”. It is very disruptive to my driving experience. This happens every time I drive and started around the 1500 mile mark on my vehicle.

NHTSA #11583522

When going straight for a period of time down the road at speeds above 40mph or so, and the needing to make a slight right or left adjustment to the steering, it feels as though steering sticks momentarily and requires more effort to make a steering adjustment. This is scary and not right. So far, the Honda dealership where I purchased the vehicle as a certified pre-owned car has said there is nothing wrong with the steering. This definitely seems like a safety issue and something Honda needs to issue a recall for. I don't feel the car is safe for my wife to drive or for my kids to ride in.

NHTSA #11580551

The steering wheel feels funny and weird, sometimes stuck and wandering. the car doesn't feel secure driving with this problem. I took it to Honda Dealer service but they said there are no recalls for this car and my car has 20K only.

NHTSA #11580563

I purchased the 2023 Honda Civic Sport as a certified pre-owned vehicle from Key Honda in Rutland, VT. Shortly after purchasing the vehicle I began noticing what I would classify as sticky steering when driving down roads above 35mph or so AND when the ambient air temperature was 40 degrees fahrenheit or colder. The steering requires more effort from the driver to break it free from the stuck position, and it occurs after traveling straight for a period of time. This is definitely a safety risk as overcorrection could cause an accident or could cause the vehicle to leave the roadway. I have brought the vehicle to Key Honda in Rutland VT for diagnostics and they informed me some newer Honda Civic vehicles do have defective power steering boxes or defective steering racks, but according to Honda my vehicle is not considered to be one of the vehicles with the known defective steering components. I respectfully disagree and urge you to press Honda to expand the list of Honda vehicles that are included in this recall bulletin. Thank you.

NHTSA #11608798

Experienced sticky steering while driving down highway. Felt resistance in the steering wheel when trying to make a minor correction. It required additional steering effort to overcome the resistance.

NHTSA #11582264

The vehicle has “sticky steering” at highway speeds. The steering wheel seems to get stuck on something and doesn’t move very smoothly. While it is manageable, it is a known issue that I’m not entirely sure Honda is addressing. I’d mentioned it to the dealer and they told me Honda knows it’s an issue but they don’t have a resolution so they should be putting out a bulletin saying it’s a normal part of the technology. However, it can be kind of scary at highway speeds. It doesn’t make me feel safe on the road at all times. I know there is a steering rack recall but they claim the two are not related. I have not taken my car to the dealer for them to reproduce the issue but in the civic community it is a big issue that is happening to many people. No warning lights or codes come up. It just doesn’t feel safe especially considering it happens at 60+ mph.

NHTSA #11580265

Steering wheel 'sticks' or requires greater force applied to move the wheel while traveling highway speeds making small adjustments to steering causing overcorrections to steering to counteract the issue. This creates an unsafe and unpredictable driving situation. The vehicle has been inspected by the dealership who is 'unable to reproduce' the issue on short tests. The issue only presents after the car has been driven at highway speeds. There are no warning lamps indicating any issues.

NHTSA #11574672

At highway speeds and sometimes lower, steering becomes sticky/feels like it has notches and requires additional pressure to move wheel

NHTSA #11574114

My 2023 Honda Civic Touring steering will stick and cause a momentary increase in steering effort to compensate for the sticky steering. This occurs at highway speeds which adds to my concerns. I understand the NHTSA has been investigating this occurrence and would like to make it known that my model and VIN # are experiencing this issue. My automobile currently has 3,000 miles on it.

NHTSA #11574374

This vehicle has sticky steering. The effort needed to turn the steering wheel intermittently increases, so you have to pull the wheel harder to get it to move, and then it turns too far. This issue is dangerous at highway speeds and extremely annoying at slow speeds. This issue is unrelated to the current active recall for the steering rack. This issue has been reported and discussed by many drivers in online forums and may be related to the worm gear in the steering gear box. I experience this sticky steering problem at all speeds, temperatures, and lengths of time driving. I purchased my vehicle new 13 months ago and it has 6,700 miles on it.

NHTSA #11573714

It takes increased effort to make necessary steering adjustments on my steering wheel. It’s most noticeable from the 12:00 ‘o’ clock position and I’m making small adjustments. I notice the problem after roughly 30 minutes of drive time.

NHTSA #11573393

Steering is "sticky" at higher speeds, taking more force than usual to turn or make adjustments. During these situations the steering wheel also does not return to center by itself when completing the turn. There is also a "knocking"/"clunking" noise when turning the steering wheel while stationary or at low speeds. Vehicle mileage was at around 25,000 miles when the problem was detected.

NHTSA #11575101

Steering wheel sticking, hard to make minor adjustments.

NHTSA #11579863

I took my car in because the steering wheel feels like it gets stuck and starts shifting my car to the left. I have to turn the “sticky” wheel until it snaps back from shifting. I had scheduled a service because it felt very unsafe and then the day before I took it in, I noticed there was a recall. However, when I mentioned it to the tech he said that the recall didn’t affect my car and that everything was good. I took it to another service center where they found the issues- steering rack issue. BUT NOW the parts on back order and it’s progressively getting worse! It feels safe to drive and that’s the only mode of transportation I have!

NHTSA #11575045

Just want to document/share an issue I've had recently. 8k miles 2023 Honda Civic Hatchback Sport Sedan. The steering wheel sticks at times. Driving straight and in turns. It's a slight stick, but increasingly more noticeable. While driving straight it happens if I don't touch the wheel for a few seconds. Then I'll need to make a minor correction and it's stuck. I have to put some decent pressure on the wheel to make it unstuck, which causes an over-correction. If i steadily make corrections it doesn't stick. Same in a turn. If I am making a slow or wide turn, wheel stays in same position for a second, it doesn't just roll out of the turn easily. I have to force it to come out of the turn. Again once it's unstuck it feels fine. Leaving it in one position for more than a second or two initiates the stuck. It is annoying.. I have read some Forums [XXX] ) and there are countless Civic owners that have same issues with no fix and they have been complaining that Honda dealerships are not fixing the issue n saying that they didn't see the issue. I hope Honda owns their mistake and fix my car along with others INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11576597

While driving the vehicle on an interstate for 40 miles, the steering became "sticky" and the vehicle was difficult to change lanes/turn when needed. Vehicle has 2700 miles and it only happens when at highway speeds. No lights are on the dash. Vehicle has not been to a dealership yet.

NHTSA #11570254

After about 6000 miles on the odometer, my vehicle started experiencing the "sticky steering" that other owners of this vehicle have been experiencing. When driving at about 55+ mph, the steering wheel gets very stiff, making adjustments to steering much more difficult. The issue was on and off, but it has occurred several times within a span of a few days. After this discovery, I took the car back to the dealership to try to get it fixed under warranty. It has been about 30 days and the issue is still not resolved.

NHTSA #11576123

The contact owns a 2023 Honda Civic. The contact stated that while driving at an undisclosed speed, upon attempting a turn, the steering wheel required increased effort, with the contact manually turning the steering wheel back to center. The contact then became aware that the electronic power steering was not functioning properly. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering column sleeve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was 40,000.

NHTSA #11569293

I had been driving for a few hours and my car suddenly became difficult to steer. This is the first time this has happened and was very scary. The steering wheel would lock up and stick while driving on the highway. The only way to unstick the wheel was to overcorrect the steering wheel by pulling it to one side, which made me slightly swerve the vehicle. The car does not feel safe to drive anymore.

NHTSA #11569901

My steering wheel is sticking. When I'm on a straight road it seems to get stuck especially wind the wind is blowing. This is something that's happening continuously. You have to try and over correct it without snatching the wheel.

NHTSA #11572077

When I’m driving at any speed going straight, my steering wheel feels sticky and clicky when barely attempting to straighten out.

NHTSA #11573868

The steering “sticks” and while driving it is necessary to oversteer to keep the car in the lane. This is a problem at all speeds but is especially scary at highway speeds. The car has just started doing this and has not been to the dealer yet. We have the same model car that is one year older than the one I am reporting here. It has the same issue and the dealer agreed to replace faulty steering components but it has not yet been fixed. I have already reported the other vehicle.

NHTSA #11569742

Steering wheel is sticking. Took it for service at Piazza Honda in Limerick Pennsylvania and I was told that they were aware of this issue on the 11th generation Honda civics. They do not know of a fix and currently have 2 other Hondas there with the same issue. This is a major safety hazard. I do not feel safe driving this car or putting my kids in the car.

NHTSA #11569713

my new car with 3k miles has the steering lock while going straight at 40MPH plus . it must be over powered which at that time will dart left or right. this just started and has gotten worse in one week and my wife will no longer drive our new car

NHTSA #11568143

intermittent issue, but steering becomes sticky;maintaining car in between lanes can become difficult and overcorrection becomes frequent. stickiness can occur at highway or city speeds. Took car for routine maintenance to dealer and they confirmed problem with steering gear.

NHTSA #11568219

Slight sticking in steering at speed when making minor adjustments to stay within lane or coming out of a turn back to center. It seems to occur more often in colder weather. - 15,000 miles on car. - Taking to dealer for inspection 1/30/24. - No warning lights.

NHTSA #11568413

This vehicle currently has 10100 miles on it. I noticed that at highway speeds, the steering wheel is sticky/stiff while going straight and requires extra effort to keep the car straight. The steering is not smooth like it should be.

NHTSA #11567415

My steering is becoming very stiff at speeds above 45mph. When making minor adjustments on the highway the steering requires a lot of force and sometimes will slip before actually engaging. This happened after the car reached around 10,000 miles and has been more prevalent during the colder months.

NHTSA #11569441

The steering wheel of my 23 Honda Civic EX sticks. It feel like teeth in the steering wheel. At lower speeds it's very simple to do a slight turn of the steering wheel and feel it "click". At higher rates of speed, the steering wheel sticks and I can literally take my hand off the steering wheel and the car will continue its turn as the steering wheel looks into place. This has caused me to fight the steering wheel and not veer into another lane or oncoming traffic. No lights illuminate and trying to get to the dealership to have it looked at. This has been an ongoing issue but more prominent today than it has been. Research online shows Honda knows about it but isn't fixing the problem and my VIN isn't in the range of steering columns they are fixing for other issues.

NHTSA #11566617

Steering wheel sticks. Noticeable on highway

NHTSA #11565638

I have a new 2023 civic that is still under manufacture warranty. The steering becomes stuck when driving. When driving, and you turn the vehicle a slight bit, instead of the steering straightening itself out, it stays stuck. So you have to forcefully keep making micro adjustments. I have shown it to a honda dealer ship and they agreed it was a manufacturers defect with the steering rack and have placed an order on the part. But theres so many cases of this that part is on back order and honda has yet to provide me with a solution in the meantime. So I have to keep driving a defective car thats basically brand new and honda wont even provide me a rental car.

NHTSA #11576415

When going around 50mph+, the steering wheel tends to feel "stuck" in the middle, which causes you to overcorrect it to the side, causing the driving to feel super unstable. When I take it to the dealership, they keep saying there are no warnings on diagnostics, so I get the car back with the same issue still happening at random times. Please help! There are tons of online posts about this same issue with the same model of Civic and it doesn't seem like dealerships know what to do about it. It's a very uncomfortable way to drive a car and feels very unsafe.

NHTSA #11564934

The contact owns a 2023 Honda Civic. The contact stated that while driving at various highway speeds the vehicle had experienced a sticky steering wheel and would not immediately respond when turning in either direction. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The VIN was not available. The failure mileage was 2,000.

NHTSA #11568034

Steering wheel feels stiff while driving on the road and difficultly keeping car in lane

NHTSA #11563700

This steering wheel is having a “sticky steering” problem. The wheel tends to get ‘stuck’, and the steering wheel needs more adjustment to correct the issue, however, another overcorrection is needed to compensate the initial steer, which increases the likelihood of an accident. I have not had an accident, but I have had 2 close calls with other vehicles on the highway. I will cite the most recent one below. The dealership has reproduced my issue and is planning on implementing a fix. I have provided the dealership Service Bulletin 23-037. No warning lights/lamps illuminate whatsoever. According to the car, this is treated as ‘normal’ behavior.

NHTSA #11566208

Steering is sticky in nature. Is not stuck but demonstrates small temporary resistance to steering wheel inputs. Steering wheel then snaps free and is easily moved about. Honda Dealer Reno, NV found no discrepancies with steering. No codes set. Problem seen is mostly freeway speeds and when moving steering wheel to stay in lane or to change lanes.

NHTSA #11563650

"Sticky" steering is the problem. Not constant but now almost every time I drive the vehicle. Most of my driving is in town so some 30mph - 55mph roads. It happens at any speed in that range. Rather than the normal smooth steering, the steering wheel gets stuck, not like you can't control the vehicle but little 1/8 to 1/4" spaces where you have to turn the wheel harder left or right to break the "hold" and sometimes back and forth in both directions it will just continue. It does make it difficult to stay in your center space of your lane without bebopping back and forth. I don't know for sure but a police officer might even suspect something is wrong with you if following from behind. No warning lights on dash. I brought the 2023 Civic into the dealer for recall 23-085 + the sticky steering I described. The service advisor told me they could not duplicate it, which I expected but the car was ready for me to pick up! She even told me a service manager with the most years of experience took it out and couldn't duplicate it. That was mildly impressive bringing in the veteran of the group but when I left with the car, I looked on the invoice and saw that Mileage in was 2218 and Mileage out was 2219. 1 mile (or less) to try to duplicate a problem, with steering? The way I came to this conclusion of the problem was by searching for on the internet and I found that it was already being looked into by the NHTSA. I even shared a link with the service provider before picking the car up hoping for some actual service and was told: "I fully understand the concern but if we cant duplicate it i cant just order a part and hope it fails when honda corporate gets the part for inspection we have to duplicate it to be sure we are ordering the part based on actual findings. If that happens, then Honda will make us take the part back and "own" it. I love my Honda dealership overall and the Service Advisor was great but I think her hands are tied. This was disappointing.

NHTSA #11571392

Sticky steering

NHTSA #11570649

The issue typically occurs at highway speeds. When driving the steering wheel becomes very difficult to turn and binding or jerking when making minor corrections. Sometimes needing a lot of force to jerk the wheel back after it sticks. When making adjustments at cruising speeds, the steering wheel at times is difficult to turn away from the 12 o’clock position. Though no one has been injured at this time, there is serious concern that this issue could cause steering overcorrection resulting in a crash especially for my 17 year old daughter.

NHTSA #11562324

My steering wheel gets stuck when I’m driving on the highway, causing me to have to pull the wheel to unstick. This happens frequently, every couple of seconds and makes driving feel less safe and I feel like I’m zig zagging while driving. I’ve notified my dealership since late December of last year and still have not been able to get a repair, there is no estimated time for getting the part which Honda says is on back order. Honda has denied to provide a rental while I wait and offered no alternative solution while I wait. I’m worried that driving the car like this puts me and others at risk for a car accident. I bought the car brand new last September. Any help you can provide to at least make Honda provide speedier repairs.

NHTSA #11572518

On my 2023 Honda civic sport the steering wheel is sticking specially during freeways speeds. I took the vehicle to Stockton Honda in Stockton Ca . According to the tech he was unable to reproduce the sticky steering wheel. (To be noted the car had the same miles as when I dropped it off at Stockton Honda ) this vehicle is unsafe for me to drive.

NHTSA #11562502

The steering in this car exhibits a kind of twitching. The steering wheel twitches very slightly as one travels along a smooth or grooved highway at posted speeds. It's feels like the system is always trying to auto-correct -- and NO lane holding or lane departure or auto-steer feature has been turned ON. It's almost as if something in the steering system is loose or that gears are not meshing as they should It's quite disconcerting. I've read your Honda Service Bulletin 23-037 and believe it described my issue.

NHTSA #11561689

Sticky steering at highway speeds. Seems to be worse when turning the wheels slightly to the right. Started right before 12k miles.

NHTSA #11562221

At high speeds (60-70) the steering wheel has resistance making micro adjustments. The common “sticky steering” issue that many have complained about. This started happening at 4000 miles.

NHTSA #11561394

Power steering has begun to require more effort to make fine adjustments with at highway speeds. Often sticking in one place and requiring more force than normal to make the adjustment. This can create an over correction situation which can result in an accident/loss of control of the car.

NHTSA #11560583

After about 15 minutes of highway driving, wheel feels stuck when trying to make small lane adjustments. It requires much more effort to move the wheel for a small increment, then releases. This process continues until turning off the highway. This was dangerous, as it was difficult to steer the vehicle properly without overcorrecting while traveling 40-60mph. Dealer was able to reproduce the issue and has since replaced power steering rack. Issue occurred under 3000 miles.

NHTSA #11560380

While operating the vehicle on roadways the steering feels sticky and unresponsive.

NHTSA #11560409

The electric power steering is sticking when you turn the wheel slightly. My local dealership failed to fix the recall on my vehicle and labeled it as fixed, when they simply verified the recall matched serial numbers on my car and did not fix the issue.

NHTSA #11574346

Steering feels sticky. Almost where it feels like it locks up when making minor adjustments.

NHTSA #11559756

Sticky steering at highway speeds

NHTSA #11559323

No warning lights. Around 10k miles my car began being hard to steer, requiring more force on the highway to maintain the wheel. It was sticking. I took it to the honda dealership who told me nothing is wrong with the car and did nothing about it. It is under warranty. I feel unsafe when driving at high speeds and being able to maintain my lane.

NHTSA #11561669

Sticky steering. Look at many online forums and there is ton of complaints about it. You can be driving straight down the highway and as soon as you want to make a little adjustment, it feels like you have to fight the steering wheel. By the time you overcome the force necessary to "break" the steering wheel from its stuck position, you're already headed into the other lane. It is even more dangerous when this occurs on curves and ten times more dangerous when this happens and the road is wet due to rainy conditions.

NHTSA #11561018

The component / system failed is steering, and it is available for inspection. My safety (and others safety) was put at risk because the steering is sticky - it forces me to overcorrect when I am driving straight at highway speeds. While driving the car on the highway on mostly straightaway stretches, my steering sticks and forces me to correct to stay on a straight course. When I try to do that it overcorrects and forces me to move in an unexpected and unsafe way. I almost hit the car next to me when this first happened because it was so unexpected. I brought the car into Plaza Honda dealership at 2700 Nostrand Ave, Brooklyn NY 11210 on 9/28/23. We told them about the recall info and problems we were having with the car. We were told there were no current recalls on the car, and they advised that the car was "operating as designed". (See attached documents) There are no warnings, no warning lamps and no other symptoms - just sudden inability to control my vehicle The first time this occurred earlier in 2023 when the car hit about 10,000 miles

NHTSA #11558515

Steering wheel sticks in position. More apparent on highway when trying to make minor steering corrections. Sometimes taking significant force to free the wheel from its stuck position.

NHTSA #11567329

Steering wheel feels stickey when I am driving on the highway. I need to apply extra pressure to keep the vehicle in the proper lane. I just completed a four hour trip and became very tired due to having to make constant corrections

NHTSA #11558477

Intermittently, and only within the past 2000 miles or so, the steering will begin to have a notchy feel during highway driving. The steering requires excessive force to move the wheel and then the wheel jerks and causes the steering to do the same. It is very dangerous and unsettling at highway speeds. The issue seems to only occur above 45mph, but again, it is not happening every time I drive above 45mph.

NHTSA #11564469

The Electric Power Steering unit is faulty. The steering locks up when driving above 30 MPH. A bit on input is required to unlock the steering wheel from the current position. The vehicle is difficult to maneuver as the steering wheel will lock in a direction, which means I have to constantly correct the steering wheel. The vehicle has been inspected by the dealership and noted that the part is defective. There were no warnings or messages. I started to feel the wheel get stiffer and harder to drive. This occurred around November of 2023. The parts have been backordered since December of 2023 with no estimated delivery date.

NHTSA #11592696

The steering wheel "sticks" when I am driving straight down a road, at both high and low speeds. It is more noticeable at high speeds.

NHTSA #11558688

While driving on the freeway at normal freeway speeds, after 5-10 miles the steering gets sticky. When attempting to make minor steering adjustments to stay within the lane, it takes an extra measure of force to move the steering wheel. It is necessary to concentrate constantly in order to not overcorrect.

NHTSA #11560204

Driving on freeway on 12/2/2023 and the steering became difficult to handle. It felt that I lost my power steering. I exited the freeway and the car's steering seemed ok after all. The steering was fine for the remainder of the day. The next day, the problem happened again on a freeway. I can steer the car, but it requires more effort and it seems a bit jerky.

NHTSA #11558496

My steering is very stiff/sticky when traveling at highway speeds. A lot of other cars of the same year, make and model are recalled for faulty steering rack. However, mine is not included in the recall therefore I’m stuck with a brand new car that is unsafe to drive.

NHTSA #11558525

When driving the wheels feels sticky and would sometimes get stuck in positions only when driving highway speeds above 30 mph. Making minor adjustments while driving feel harsh.

NHTSA #11563840

The steering like to jerk or stick. It’s sometimes hard to control. It looks like I’m drunk driving to stay in the lane. I think the component that controls the lane assist or lane keep is malfunctioning. Driving on the highway is even more terrifying. Just trying to keep the vehicle in the lane. The dealerships have found nothing wrong and have no idea what I’m talking about. No lights or warnings came on.

NHTSA #11605997

I was driving at highway speeds and my steering wheel started to "stick". It also started "sticking" when turning slightly. In order to stop the steering from sticking I had to make drastic steering adjustments. This puts not only myself but others at risk because it lessens the control I have of the vehicle. As this issue started happening more and more I took the vehicle to the dealership multiple times in order to find out and fix what the problem was. The dealership would never drive the car long enough to replicate the issue as it usually begins after driving for about 30 - 45 minutes.

NHTSA #11619056

The steering is the issue. After driving down the highway at highway speeds for about 30 miles, the steering becomes "sticky" or takes extra effort to pull the steering from its position. There were no warning lamps. The issue is getting fixed under warranty, but I had to do research and take the Honda Service Bulletin in on the issue for them to fix the problem. Before that the dealership stated they had never heard of the problem. There are obvious safety issues attributed with extra steering effort such as not being able to avoid collision.

NHTSA #11559857

The contact owns a 2023 Honda Civic. The contact stated that while driving at approximately 55 MPH, the vehicle jumped and veered to the right independently. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer, where the steering rack was replaced under NHTSA Campaign Number: 23V704000 (Steering) however; the failure recurred several weeks later. The contact stated that the failure had recurred while driving and exceeding 50 MPH. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack had failed and needed to be replaced; however, the parts to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,776.

NHTSA #11589320

When raining and I back up, the camera becomes covered with water and I am unable to see what is behind me. I also had my driver window shatter while I was driving for no apparent reason. This was very upsetting.

NHTSA #11672605

My local Honda dealer's service department inspected the vehicle after I complained about this ongoing steering issue: steering wheel randomly "sticks" when I turn it either to the right or left, by "degrees" or attempt to round a corner, at very low speed or at highway speeds, and even in reverse when parking. When this occurs, an audible clicking sound is produced that can be heard both in the car and when standing outside beside it. Honda Service was able to reproduce the problem and confirmed it. No warning messages or alarms are generated; no Lane Departure Warning or Lane Keeping Assistance messages are shown. This feels like resistance, a rigidity that might occur were the Lane Keeping Assistance function to stick. The driver reaction to try to "over" compensate wheel-turning to correct the rigid steering direction when the incidences are random is the dangerous circumstance I am trying to avoid. Anything random at high speed or in heavy traffic is extremely dangerous.

NHTSA #11590674

The rear hatch of the vehicle is leaking draining into the trunk area. The carpet is wet and upon lifting the carpet the spare tire well is flooded with water

NHTSA #11582870