Ford E 450 2022: Retiros, Quejas y Ley de Limón de California

The contact owns a 2022 Ford E-450. The contact received notification of Customer Satisfaction Program: 24N03 (Hydro boost or Hydro max Power Steering Pressure and Jumper Line Replacement). The contact stated that while driving 70 MPH, the brake pedal was depressed but the vehicle failed to stop immediately. The contact downshifted the transmission from fifth to first gear to stop the vehicle. Additionally, the vehicle experienced a loss of power steering assist while turning. There was no warning light illuminated. The vehicle was towed to the dealer, where it was determined that the hydro boost power steering pressure and jumper line needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V097000 (Steering, Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 12,750.

NHTSA #11621919

See attached document for complaint.

NHTSA #11609956

The contact owns a 2022 Ford E-450. The contact had received notification of NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic) and the vehicle was taken to the dealer to be repaired under the recall. The contact stated that the recall repair was not performed; however, the dealer inspected the vehicle and informed the contact that the recall repair was not needed, and that the vehicle was good to be driven. The contact stated that while driving at an undisclosed speed, the power steering and the service brakes were inoperable. The contact stated that the steering failed to function as intended. Additionally, the contact stated that while depressing the brake pedal, the brakes failed to respond as needed. The contact was able to stop the vehicle. The vehicle was towed to Castle Ford in Michigan City. The vehicle was diagnosed with failed power steering connection line and a failed brake hydro boost unit. The vehicle was then repaired under NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The contact stated that the failure occurred thirty days after the vehicle was serviced at the dealer and the dealer declined to complete the recall repair. The contact stated that the failure occurred while out of town. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 4,000.

NHTSA #11564944

Airbag cover is separating

NHTSA #11693381

Air bag cover separating

NHTSA #11693384

I am a mechanic at Huron Valley Ambulance. Ford has a recall that covers some of our Ambulances. Recall NO: 22S08 for the power steering lines coming apart. I have been having issues with the hoses coming apart even after the recall has been performed. The Ford dealer will not cover this repair after the recall has been done. This is a safety issue as both the steering and braking are effected. It is also time consuming and expensive to repair. I feel this recall is not correcting this problem and needs to be addressed.

NHTSA #11558731

The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. The contact stated while driving 30 MPH downhill, he was depressing the brake pedal however, the RV failed to stop as needed. The contact stated that he was towing a 2000 Jeep Wrangler during the failure and the brakes on the vehicle were also applied and caused the motorhome to stop. The contact stated no warning light was illuminated. The contact stated that the brakes and steering were inoperable. The motorhome was not drivable. The contact called the local dealer and made them aware of the failure but was informed they were unable to service a trailer that size. The dealer referred the contact to another repair shop. The motorhome was towed to repair shop and was informed the power steering hose needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 6,300. The contact stated that the vehicle was repaired and Ford paid for all of the expenses.

NHTSA #11467764

We operate numerous 7.3L Ford engine equipped vehicles in our fleet of ambulances. Over the past year we have experienced 4 engine failures of this 7.3L engine in vehicles ranging form around 60,000 to 90,000 after exceeding the service recommendations stated from the manufacturer. I have contacted the Ford Pro Fleet experts and have asked repeatedly about what could be causing the failures, trying to figure out if we are doing something wrong in our maintenance or operation. They assure us we are not doing anything wrong, however we continue to lose engines. Each time the repair bill is around $12,000. We have been lucky that Ford has offered financial assistance, but now that has gone away. At first, we were told that we were the only ones experiencing these failures, but now I am hearing from other operators of similar vehicles that they are experiencing the same concern. We cannot afford to keep replacing engines in relatively new vehicles, especially when there is an apparent defect in parts or standard operation. Symptoms we experience that lead to engine replacement are loss of power while driving caused my multiple cylinder misfires. Loss of power while running an emergency call pose a significant safety risk to operators and patients.

NHTSA #11567652

The contact owns a 2022 Ford E-450. The contact stated while driving 60 MPH, the steering wheel felt loose, and the vehicle was difficult to control. The check engine warning light was illuminated. The vehicle was taken to the dealer and the dealer stated no failure was found, but the failure persisted. The vehicle was taken back to the dealer and the vehicle was repaired. The contact was unsure what was repairs were made or what parts were replaced. The failure persisted. The manufacturer was not contacted. The failure mileage was 3,000.

NHTSA #11509828

The tire pressure monitoring system fails frequently while being driven. The first few times I pulled off the road and checked the pressures, and they were normal. I had the system checked at a Ford dealership and they couldn't find any problem. It failed again. I returned to the dealership and they said they couldn't find a problem and there is nothing they could do for me. So I drive away from the dealership and the same thing happens. Believing that they can't do anything I keep driving and manually checking pressures. Problem returns. I went to a different Ford dealership and they said they found a faulty sensor and replaced it. The same problem came back after less than a few miles. I needed gas so I filled up and realized that after turning the ignition off and restarting, the light on the dash and the warning went away. I returned to that dealership and they said after hearing my explanation. They couldn't do anything unless the fault was active at the time I brought it to them. So I was told to drive it until I got the safety warning and to not shut it off until I got to a Ford dealership. Really!!! Not all Ford dealerships will service the E450s with RVs built on the chassis. Reasonable? No way! There is a problem with the system that Ford should be able to correct. I don't feel safe having to pull over and check tire pressures on a busy highway. And it's not necessary if they address the problem and fix it

NHTSA #11523300

I received a recall notice on this vehicle from Ford. Ford Recall 22S08 and NHTSA recall 22V089. Ford does not seem to be aware of this recall nor do you. The earliest Big Valley Ford in Stockton CA appointment I could get was 7/19/22. This is not acceptable based on safety

NHTSA #11457855