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2025 Ram 2500: Recalls, Complaints & California Lemon Law

Below are recalls and complaints reported to NHTSA for the 2025 Ram 2500. This information is consumer-reported and provided for general informational purposes only. Vehicles like this may qualify under California lemon law depending on their individual repair history.

6
Recalls reported to NHTSA
55
Complaints filed with NHTSA
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Recalls Reported to NHTSA

The following recalls were reported to NHTSA. A recall does not by itself establish that any individual vehicle is defective.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

NHTSA #25V882000

Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."

Reported consequence: Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA #26V288000

Chryser (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Reported consequence: Loss of vehicle control increases the risk of a crash.

Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

NHTSA #26V059000

Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.

Reported consequence: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.

Remedy: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA #26V225000

Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."

Reported consequence: An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.

Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA #25V826000

Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

Reported consequence: An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.

Remedy: Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA #25V297000

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Reported consequence: An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

Remedy: Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Complaints Filed with NHTSA

The following are consumer-reported complaints filed with NHTSA. These are unverified allegations and are not proof that any defect exists.

Electrical System11 complaints

Batteries keep draining overnight, sitting at dealership since April 22nd. Still can't diagnose the reason for that.

NHTSA #11739366

I attempted to use the factory-equipped 110V power outlet located in the bed/rear area of my truck to power a laptop computer. After plugging in the device, I discovered that the outlet was not supplying any electrical power. The vehicle is equipped with a cargo light/power outlet activation button located beneath the steering wheel. Even with the button engaged and activated as intended, the outlet remained inoperative and provided no power output. Due to concerns regarding a possible electrical system defect, I brought the vehicle to the dealership for diagnosis and repair. After inspection, the dealership advised that a wiring-related issue was found and repaired in order to restore functionality to the outlet system. I am concerned that a wiring defect occurred on a brand-new vehicle and believe this reflects poor workmanship and inadequate quality control during manufacturing. In addition to this issue, my truck has experienced several other mechanical and electrical problems within only a few months of ownership. Because this issue involved the vehicle’s electrical system and required dealer repair shortly after purchase, I am requesting that NHTSA document and review this complaint for potential manufacturing or electrical system defects affecting this vehicle platform.

NHTSA #11739979

I have been trying to get this recall repair since March of 2026 with no luck. Continued delays from my dealer

NHTSA #11741899

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All warning lights flash for trailer when connected. ( CHECK TRAILER CONNECTION, TAILER BRAKE DISCONNECT, SERVICE TRAILER BRAKE SYSTEM) More active when dark out.(early morning, nights). Same error with different trailers.

NHTSA #11711708

Instrument cluster would not turn on in the truck. I turned truck off 2 times and would not power on. I was unable to tell Speed, Fuel level, DEF level or any warning indicator that would have pop up if there was an issue with the truck. Once I made it to my destination came back 15 minutes later the cluster started working again.

NHTSA #11694457

The contact owns a 2025 Ram 2500. The contact stated that while driving at an undisclosed speed, the instrument cluster went blank, failing to display pertinent vehicle information. Afterwards, the message that the MIL was not functioning properly was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the instrument cluster software. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,200.

NHTSA #11700149

instrument cluster goes dark while driving , ADAS malfunctions until instrument cluster restarts . Unknown speed until restart, no ADAS until restart confirmed by dealer parts not available ,dealer stated "cant inquire about parts until 11/29 Problem started 9/29, no warning lamps , cluster goes dark

NHTSA #11694410

Trailer lights not working properly, the marker lights flash when turn headlights on loss of brake and turn signal lights. Hooked another ram 2500 up and did same then hooked a 2013 ram and a 2021 Yukon up and all lights on trailer worked as it should. Have contacted dealer they are saying they never heard of, then at another dealer they are saying they have 4 rams with this issue and it’s with the trailer module and one was even melted. Saftey issue to me because if I’m driving my camper with my kids in it and we have no proper lighting to avoid being hit or if it melts and causes a vehicle fire

NHTSA #11690060

While driving my 2025 RAM 2500, the entire digital dash is intermittently going dark and will stay dark for several minutes, powering back up and functions as it should then goes back out. This presents the possibility for significant hazard potential as all visual indicators for speed etc are lost. The vehicle loses the ability to use turn signals as well as many other functions while this is occurring.

NHTSA #11685942

My Trailer Control Module failed when I hooked my travel trailer up to my truck to tow for a weekend trip. This was the first time I hooked my 2018 travel trailer to my truck. The lights started blinking erratically and then the module quit responding completely and I was not able to tow without brakes and lights. There is a new recall issued for this part but my VIN isn’t showing up as eligible. I was forced to pay out of pocket to have my TCM replaced because they tried to blame my trailer. The trailer worked fine on my 2016 Ram 2500. The trailer worked fine on my father’s 2019 Ram 2500 and it works fine now with the new trailer control module installed. Now there is a recall issued but my truck maybe doesn’t fall within the listed dates? However, I have experienced the failure that is being recalled.

NHTSA #11716706

Intermittent blackout of driver display screen while vehicle is running. Also, intermittent blackout of navigation screen on 14.4 inch display screen while vehicle is running.

NHTSA #11671250

Electrical System,Exterior Lighting9 complaints

The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that the part for the recall repair was available for brand new vehicles that were in inventory. The contact had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part for the recall repair was currently available for brand-new vehicles that were in inventory. The contact had not experienced a failure.

NHTSA #11731930

The contact owns a 2025 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer lights became inoperable. The contact stated that the trailer lights and trailer brake system failed to function properly. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical); however, the part to do the recall repair was not yet available. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealers confirmed that parts were not yet available and informed the contact that there was an estimated time of approximately one and a half years for the parts to become available. The manufacturer was made aware of the failure; however, the request for a buyback was denied. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 2,200.

NHTSA #11725919

The contact owns a 2025 Ram 2500. The contact stated that the message "Service Trailer Lighting" was displayed while driving. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer and several other dealers were contacted and informed that the recall part was not available because only one part could be ordered every two weeks. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 2,600.

NHTSA #11729745

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The contact owns a 2025 Ram 2500. The contact was made aware that the VIN was associated with NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that several dealers were contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair and informed the contact that the parts were being rationed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA #11719091

The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA #11719126

The contact owns a 2025 Ram 2500. The contact discovered NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). Local dealers were contacted and advised the contact that the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was parked at the residence and had not been driven since due to safety concerns. The contact had not experienced a failure.

NHTSA #11725549

The contact 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The dealer was contacted to schedule an appointment; however, the dealer informed the contact that the part to do the recall repair was not yet available because the manufacturer instructed the dealers that the parts should be prioritized for fleet vehicles first. The contact stated that while driving at an undisclosed speed uphill and hauling a load, the vehicle failed to respond while depressing the brake pedal. The vehicle decelerated while driving up the incline. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 2,000.

NHTSA #11721735

The contact owns a 2025 Ram 2500. The contact stated that while driving with a trailer hitched to the vehicle, the manual brake controller flashed an unknown error message on the instrument panel. Due to the failure, the tires on the trailer locked up and failed to operate as needed. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would not be available for almost two years. The vehicle was not repaired. The failure mileage was unknown.

NHTSA #11726678

The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

NHTSA #11738949

Other5 complaints

On April 20, 2026, at approximately 3:30 PM, a 2025 Ram ProMaster operated as part of a commercial delivery fleet experienced a sudden vehicle fire while driving on a rural road near [XXX] [XXX] ). According to the driver, the vehicle drove over a small amount of corn husk debris on a low-maintenance gravel road, which is a normal and expected driving condition in this area. Immediately after, the vehicle became immobilized, and smoke and fire rapidly developed inside the vehicle and spread to the surrounding field. The driver exited the vehicle quickly and sustained second-degree burns and loss of facial hair. Emergency services responded, and approximately ten fire units were required to contain the fire. The driver was taken to the hospital by ambulance. The vehicle was a total loss. Notably, more than 24 hours after the initial incident, the vehicle reignited while being handled by a tow company. This incident does not appear consistent with normal operating risk. Driving over agricultural debris such as corn husks is a routine condition in rural Nebraska and should not result in catastrophic vehicle failure or fire. Additionally, another fleet operator in the same geographic market reported a nearly identical incident involving a 2025 Ram ProMaster less than one month prior. In that case, the vehicle also caught fire while being driven under normal rural road conditions. There is currently a known recall affecting 2025 Ram ProMaster vehicles. Given the similarity of incidents, severity of outcome, and potential pattern, this may indicate a broader safety defect. This event resulted in driver injury, complete vehicle loss, and damage to surrounding agricultural property. Immediate investigation into potential fire risk and defect in 2025 Ram ProMaster vehicles is strongly requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11733985

I have had my DEF system in my 2025 Ram 2500 Freeze twice now, I live in an area that drops below 12 degrees in the winter. I took it to the dealership the first time and they said the whole thing was frozen solid. I had to pay $365 since it is not covered under warranty for them to completely thaw it out and put new DEF in the tank. 7 days later it froze up again. The Service DEF System message seems to come on every time I have already been driving for awhile. I'm not trying to pay $365 every single time it freezes up.

NHTSA #11714452

Unknown. purchase June 2025, 1297 miles on odometer. On 4 occasions engine has died for no apparent reason in traffic. (Specific Hazard is that vehicle must be put in park and brake applied to restart. Very hazardous in traffic especially if pulling a trailer.) In each case vehicle was slowing to make a turn. Signal on and brake lightly applied, Nothing noticed on dash except when notice to put in park and apply brake to Start Engine appears. Dealer has not returned my call for service. Advised them on July 22. Have seen other mention of issue on internet but not this model year and did not notice mention of how hazardous it is to have to come to a complete stop to restart vehicle.

NHTSA #11675795

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Vehicle's digital instrument cluster failed.

NHTSA #11680992

Digital dash cluster became inoperative and the entire gauge went black.

NHTSA #11684861

Service Brakes3 complaints

I am filing a safety complaint regarding a persistent soft brake pedal condition affecting my truck. Under normal driving conditions and especially during low-speed braking with no trailer or payload attached, the brake pedal feels excessively soft and requires additional pedal travel before adequate braking response occurs. The authorized dealer inspected the vehicle and replaced the brake pads and resurfaced the rotors; however, the soft brake pedal condition continues unchanged. After further evaluation, the dealer stated that their engineer determined the vehicle is operating within factory specifications and declined to pursue any additional diagnosis or repairs. I use this truck for towing an RV, and due to the abnormal brake feel and reduced confidence in braking performance, I do not feel safe towing with this vehicle. As a result, the truck remains parked at my residence because I believe continued operation may present a safety risk. I have driven other trucks of the exact same year and model that exhibited significantly firmer and more responsive brake pedal feel, which leads me to believe my vehicle is not operating normally despite the dealer’s claims. In addition, I have found numerous online reports from other owners describing similar soft brake pedal complaints, including reports of lemon law claims and unresolved brake concerns. I am requesting that NHTSA investigate this issue for potential brake system defects or inconsistent braking performance that could affect vehicle safety, particularly during towing or emergency braking situations.

NHTSA #11739973

I purchased a new 2025 RAM 2500 on June 2, 2025. Within the first week, I began experiencing very soft brake response. Occasionally, I can press the brake pedal to the floor with modest effort, and most of the time, I need to double or triple tap the brakes to achieve a firm response. I have visited four different dealerships across three states regarding this issue. Some service departments have acknowledged the problem, while others have stated it is "normal" and as expected, as documented in my maintenance receipts. My truck has been in for service seven times and currently has 7,900 miles on it. This issue is widely discussed among Dodge Ram owners on forums across the internet. It is even more concerning given that this is a heavy-duty truck intended for towing. I tow a 17-foot, 1,800 lb (dry weight) trailer and often rely on the trailer brakes to safely descend hills or exit highways. I sincerely request your office to investigate the braking issues associated with this vehicle. It is concerning to spend $55,000 on a vehicle that lacks basic safety guarantees and performs like a poorly maintained vehicle many years older. Thank you for your attention to this important consumer and safety matter.

NHTSA #11699316

The brakes are very inconsistent with a spongy pedal. When a vehicle in front of me caused an emergency stop, the pedal continued to travel almost to the floor and never felt firm. However, if the adaptive cruise control starts to brake first and the brake pedal gets depressed by the driver after that, it feels firm. These brakes are very unsafe on a truck rated to tow as much as these are.

NHTSA #11664091

Visibility/Wiper2 complaints

Windshield seal leak drivers side. The windshield and seal comprise of about 60% of the structure to keep roof from collapse in an accident. A leak can cause electrical component failure Issue was brought forward to dealership, leak confirmed by dealership on 3/11/26 Dealership ordered new windshield which was finally installed on 4/9/26

NHTSA #11733415

Windshield wipers occasionally don’t operate correctly in the mist, wash and intermittent/auto wiper modes. The dealer has confirmed this problem and has a wiper switch on order but there are none available. Because of this being a safety issue, the vehicle has not been driven and is not operational during inclement weather.

NHTSA #11708776

Air Bags2 complaints

While operating my truck i have a air bag warning indicator come up on my cluster gage. With the light still one and engine running I immediately drove the vehicle to my local Ram dealer to seek assistance. I had spoken to a service advisor who checked my vehicle in for service. The service advisor did confirm the SRS light was on. After the tech did a diagnostic they found no stored service codes, the dealer cleared rhe codes, and said there was no issue and no repairs was performed. I find it very strange for the light to just randomly comon and there is no issues. I have reason to believe the dealership was not being transparent and did not provide the full scope of work performed on this truck.

NHTSA #11739974

My vehicle has been in to 2 different dealerships for a warning light check airbag system. I have had it in to the repair shop approximate 5 times. It's fixed for a day or 2 then the warning comes back on. There is a safety recall for this and was performed a software update which didn't solve the issue. I do not feel safe for driving this vehicle.

NHTSA #11738234

Electrical System,Service Brakes,Forward Collision Avoidance1 complaint

I have a 2025 ram 2500 diesel, and I use it to tow, as I am a farmer, and have a farm. I pull stock trailers, my tractor, and other trailers associated with my farm. I took my truck in for the trailer tow module recall to be done over 4 months ago, and they said they had to order the part and would call once it came in. It has now been over 4 months, I have called the dealer to follow up, and keep getting the same answer. The part hasn't arrived yet, and they will call me when it comes in. Every time I hook up a trailer it disables my trailer brakes, throws the AEB light on, and I am afraid, that in the instance I have to stop abruptly, that I may crash, and or hurt or even Kill someone due to these issues. I'm at a loss, they are worried about doing the trucks on the lot before they take care of the ones on the road per Jeremy at the Crain Ram dealership in Hot Springs, AR, which I don't feel is right to do. They got my money, now I have to deal with the issue, and potentially worse, until they get their unsold trucks done on the lot. Any help would be GREATLY appreciated!

NHTSA #11745154

Power Train,Electrical System1 complaint

I parked in a lot for about 30 minutes while taking a short hike. When I returned and started the truck the dash was black, no gauges, no PRND indication, nothing and the warning lights in the mirrors stayed illuminated continuously. We were in a National monument and decided to try and get back to the visitor center for someplace safe. When I placed the vehicle in what should have been reverse the vehicle rolled back but only because it was on a slope. When I shifted to where drive should be nothing happened. I tried several times as we were now in the traffic lane on a curve. I went completely back to park then cycled to drive and it worked. On the drive to the visitor center I noticed that the blinkers did not work either. Also, what I thought were manual gauges like the speedometer and fuel gauge did not work. When we got to the visitor center the vehicle would not shift into reverse from drive. I had to go back to park and then to reverse. I was able to get the vehicle working by disconnecting the negative battery cable for about 5 minutes. This just happened today and we are 1500 miles from home so the vehicle has not been inspected. If another car would have come around the corner while we were disabled they would have hit us as it is a one way loop so only one traffic lane that we were in.

NHTSA #11736206

Steering,Suspension,Unknown Or Other1 complaint

My brand new truck started shaking while accelerating past 65mph. The shaking was not dampened by the suspension at all. (I.e. it kept the same or increased strength). The shaking could cause damage, excessive loosening or wear of critical components and lead to a serious accident at these speeds. It is similar to the "death wobble", but not as violent. It occurred multiple times. The shaking occurred without going over large bumps. I took it to a dealership and they did a load balance and alignment without resolving the problem. They noted a wheel was warped and moved it from the front to the back. This did not solve the problem. It seemed to prevent the shaking if I just tap the gas and wait a few seconds instead of holding it. The transition in and out of eco mode (4 to 8 cylinders) should be looked into.

NHTSA #11724265

Electrical System,Engine1 complaint

The engine will shut off at random times without warning causing the vehicle to stop suddenly

NHTSA #11721914

Power Train,Engine,Fuel/Propulsion System1 complaint

Check engine light consistently comes on with codes p0263, p0272, p0266 for contribution balance codes for cylinders 1, 2, 4 & 5. Truck runs rough. Dealership says it’s a 5-8 week process to test and get injectors into replace if that’s the issue. Multiple sources have stated it can be a software update issue and some states still waiting after weeks for fix to be made and paying for a rental car out pocket to have reliable transportation for work and taking care of kids.

NHTSA #11715721

Engine1 complaint

While operating my truck under normal driving conditions, the check engine warning light suddenly illuminated without warning. Due to concerns about potential vehicle reliability and safety, I immediately brought the vehicle to the dealership for diagnosis and inspection. After evaluating the vehicle, the dealership stated that diagnostic trouble codes were present and that additional analysis of the system would be required. The vehicle remained at the dealership for approximately one week before being returned to me. Upon release of the vehicle, the dealership advised that the issue was related to multiple erroneous codes and that a software update had been performed. However, the dealership did not provide a clear explanation as to why the codes were generated, what systems were affected, or whether the condition could reoccur. I was also not provided with a complete accounting of all diagnostic trouble codes identified during the inspection. I am concerned that the dealership failed to provide full transparency regarding the diagnosis and repairs performed on this vehicle. The repair order documentation was limited in detail and appeared to omit important information regarding the discovered fault codes and the full scope of work completed. Because modern vehicle systems rely heavily on electronic control modules and software for engine operation and safety-related functions, I am requesting that NHTSA document and review this issue for potential underlying electronic or software-related defects that may affect vehicle reliability and safety.

NHTSA #11739977

Power Train,Electrical System,Engine1 complaint

While driving in 4x4 on a snow covered road, the truck simultaneously got a check engine light as well as several other error messages to include service required to the emergency braking and the trailer brake controller. At the same time, the full exhaust brake engaged without any driver input and caused a sudden slowing of the truck's tires on a slippery surface. The owners manual specifically warns "Do not use the exhaust brake feature when driving in icy or slippery conditions as the increased engine braking can cause the rear wheels to slide and the vehicle to swing around with the possible loss of vehicle control, which may cause a collision possibly resulting in personal injury or death." Fortunately I had a lot of weight in the truck when this happened and I was able to control it, but a malfunction that turns on the full exhaust brake, especially while 4x4 is engaged, is dangerous enough that there is a warning in the manual. This happened twice. I had a solid check engine light on, and the following day while waiting for a service appointment, a slew of new warnings were flashing across the screen, locking the transmission in 6th gear, advising the 4x4 was no longer available, and may others. I attempted to shift from drive to reverse, the gear shifter locked itself in park. I shut the truck off to try restarting it and moving it, but there was no power getting to the truck to use the sos button to call for help in a poor cell reception area, no lighting worked while obstructing half of a travel lane on the roadway. The truck had good voltage prior to this. The truck was towed to the dealer with 5100 miles on it.

NHTSA #11712817

Electrical System,Unknown Or Other1 complaint

The infotainment display continues to flicker after the B4C safety recall was completed at the dealer. This is quite distracting while driving

NHTSA #11710802

Air Bags,Electronic Stability Control (Esc)1 complaint

The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 25V882000 (Air Bags, Electronic Stability Control (ESC). The vehicle was taken to a local dealer for the recall repair. The dealer informed the contact that the software update failed, and the vehicle was not repaired. The dealer called in a technician from the manufacturer to update the software; however, the update failed again. The vehicle was not repaired. The contact was advised by the dealer to come back in a month, and the dealer would attempt the software update again. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.

NHTSA #11712466

Electrical System,Engine,Lane Departure1 complaint

Subject: Safety Concern – Vehicle Shuts Down While Driving / Request for Replacement Despite multiple warranty repair attempts, my 2025 Ram 2500 continues to experience unresolved electrical failures. In addition to the previously documented issues, the vehicle shuts down while driving, forcing me to immediately pull over, place the vehicle in park, and restart the engine in order to continue driving. This condition has occurred unexpectedly and without warning. Losing power while the vehicle is in motion presents a serious safety risk, especially during highway or interstate driving. Given that I rely on this truck for work and frequently travel long distances between New Jersey and Texas, this behavior makes the vehicle unsafe and unreliable for its intended use. The truck has already undergone repeated diagnostics, module replacements, software updates, wiring repairs, and battery replacement at authorized Ram dealerships. Despite these efforts, the issue persists. At this point, I have lost confidence in the safety and reliability of this vehicle and do not feel comfortable continuing to drive or own it. I have acted in good faith and allowed multiple opportunities to repair the vehicle. The ongoing shutdowns while driving demonstrate that the defect has not been corrected within a reasonable number of attempts. Requested Resolution: • Immediate escalation of this case due to a safety-related defect • Replacement of the vehicle or trade-assist into another Ram truck • Reimbursement for loss-of-use expenses incurred due to repeated service visits I am requesting a definitive resolution rather than additional repair attempts.

NHTSA #11716737

Wheels1 complaint

On 11/4/25 Pepboys Tires in Pelham AL installed four new tires on my truck - BF Goodrich K03 tires. After driving 15 miles, the driver rear vehicle wheel and tire detached from the hub. All 8 lugnuts were missing and obviously had not been tightened or torqued to specifications. While Pepboys is performing the repair to my truck at a cost of approximately $2000, they seem uninterested in the risk and danger they are creating with such poor performance and lack of quality controls. They endangered me and everyone that was around me on Hwy 31 when the wheel detached. They need to be held accountable for their poor workmanship and danger to the public. It is not acceptable to me that they said that location had not had a wheel detach from a vehicle following service for 3 years. They must be better. And, must be held accountable. I have documentation of the service and pictures available for your investigation.

NHTSA #11697974

Electrical System,Air Bags,Seat Belts1 complaint

I have had numerous safety warning messages display upon startup and also while driving. The messages are usually combined with a cold ambient temperature and do not display during warm temperatures. The FCA dealership has attempted to fix this issue on at least six different occasions so far without any change. To date, FCA has replaced the original battery, they have updated, flashed the ECU module, performed NHTSA Recall B4C for flashing the cluster, and most recently they replaced the ORC module. FCA indicated that NHTSA-25V882 was not applicable to my VIN despite my VIN production date in April '25; within your suspect period. Original issue remains, FCA STAR case generated however cannot replicate error condition for FCA engineers. The next scheduled visit to FCA is to replace a telematics module for possible link to issue with the Uconnect5 system. This safety issue was first noted before 800 miles and continues through 2768 miles thus far. As this issue pertains directly to a vital Air Bag sensor issue and the inability to call for a SOS assistance, I expect the NHTSA to raise this concern with FCA USA and to determine the cause of this safety defect and issue a new Recall Notification for repair and/or replacement of affected parts.

NHTSA #11726772

Exterior Lighting1 complaint

Will not work my brand new camper keeps making light blink when headlights are on and now know lights at all

NHTSA #11690161

Electrical System,Engine,Fuel/Propulsion System1 complaint

On Sunday, 9/14/25 driving on a 70 MPH interstate highway, pulling a trailer behind the Newly-purchased 2025 truck (only 700 miles on it), the road narrowed down to one lane because of a traffic obstruction and cones. As I slowed down to about 35 mph and then went to speed up again as the traffic eased, the vehicle provided a ping notification sound and the Electronic Vehicular Instrument Cluster (EVIC) display stated something to the effect of "Shift into 'P' to start vehicle". I realized that the vehicle was not responsive as expected, indicating power steering had failed, likely because the engine was off. I'm uncertain whether the steering wheel was locked, which is likely, because at that speed, only a very slight turn of the wheel was needed to move into the closed lane on the straight road. I continued to coast to get the vehicle and trailer over to the right, hugging the cones which were mid-lane in the closed lane, allowing other cars to go around me while I came to a complete stop on the interstate to shift into Park. Once I could get the gearshift into Park, I started the vehicle again, at which point it drove normally. The trailer had been weighed just that morning and both tongue and overall weight were well within the capacity of the vehicle. It was hooked up to the electrical systems of the tow vehicle via the 7-pin connector. I had the EVIC set to show vehicular information - oil pressure, oil temperature, etc. I similarly had information like battery voltage displayed on a widget on the uconnect screen. Everything looked nominal. No error code was logged to my knowledge. I have since seen similar reports from other 2025 RAM owners in NHTSA complaints and on social media. My dealership is unaware of these issues having been reported elsewhere, so they are starting from scratch in finding a diagnosis on a seemingly intermittent issue. That process is ongoing at this time.

NHTSA #11687673

Electrical System,Exterior Lighting,Service Brakes1 complaint

I own a 2025 Ram 2500 that is affected by Recall 03D involving the Trailer Brake Control Module. This recall is related to a potential failure of the trailer braking system and trailer lighting system, which creates a serious safety risk while towing. I regularly use this truck for towing, and due to this issue, the vehicle may not safely tow trailers, increasing the risk of an accident. I have experienced this issue while towing, all lights will shut off on my trailers and warnings that the trailer has been disconnected repeatedly pop up. Then the lights will flash back on just to repeat again. After this happened the first time (last year), I took my truck in to have them run diagnostics and they were unable to find anything wrong, suggesting it could be the trailer, and now the recall is here. I have contacted my dealer, but the replacement part is not available and has an expected 55 week leadtime due to Stellantis allowing dealers to order only one module per week. There are 55 customers in line ahead of me waiting on this part for their own trucks. This leaves me with a vehicle that cannot be safely used for its intended purpose. I am requesting that the manufacturer expedite parts availability and provide a timely resolution to this safety recall Stellantis should not be allowed to sell anything while all of the current trucks on the road are unsafe.

NHTSA #11729962

Steering,Electrical System,Unknown Or Other1 complaint

When turn signal auto-cancels (completion of turn), the opposite side turn signal will SOMETIMES erroneously enable. This can be consistently reproduced when completing a turn (returning wheel to center) quickly. Slow turns do not cause the problem. Took to dealer and showed them how to reproduce... In park, just turn on signal then simulate turning then returning to center quickly. Dealer tested another 2025 on the lot and confirmed same behavior. They told me this is normal behavior. This happens sometimes under normal driving conditions and I'm afraid it confuses cars around me and presents a potential safety issue.

NHTSA #11683449

Electrical System,Engine And Engine Cooling1 complaint

The contact owns a 2025 Ram 2500 Tradesman Crew Cab. The contact stated that the entire instrument panel became blank. The vehicle was taken to the dealer where it was diagnosed as needing a software update. The update was completed; however, the issue persisted. The software update was completed 4 times but the issue continued. The contact informed of another issue with vehicle involving the deft system, has to put the deft bottle next to the gas, the cage on the panel does not read that it has been filled. The vehicle was repaired for this issue. The manufacturer was notified of the issue. The approximate failure mileage was unavailable.

NHTSA #11738160

Electrical System,Exterior Lighting,Lane Departure1 complaint

Purchased above vehicle on 7/12/25. Was advised no towing for 1st 500 miles. At 712 miles, I hooked my fishing boat up to the truck to go fishing. Initially, truck did not recognize my boat trailer lights (marker and tail lights). My previous truck was a 2023 Ram 2500 rebel that never had an issue with connecting my boat trailer electrical system. All lights worked as should. I still have the same boat trailer as previous(2020 shore lander trailer with led lights). The new procedure for my 2025 Ram 2500 is to disconnect the 7 pin trailer electrical connector to the truck, stop the trucks engine, reconnect the 7pin to the truck outlet and maybe it will, maybe it will not work. There has been times I've had to stop and restarted the truck 8-10 times before the trailer is recognized. Once it is recognized, I have little or no faith in the trucks electrical system to safely tow my boat to go fishing. I also check all brake, hazard and turn signals are functional on the boat trailer while still in my driveway before entering onto a main highway, but I have no way of checking to see if the trailer taillights are properly functioning while traveling on any roadway or highway. This intermittent function can cause a serious hazard not only for myself, but for other motorists who do not see the trailer lights, turning signals or braking signals. On 8/4/25, my Ram truck went in for service at Diehl Ram Jeep Chrysler in Grove City, PA for analysis and repair for these trailer lighting connection issues. Service tech at Diehls "reflashed and updated" the ECM which did not fix the problem. I have another appointment on 8/11/25 for this issue to be escalated with Ram Customer Care.

NHTSA #11679052

Power Train,Electrical System,Unknown Or Other1 complaint

While driving at a low speed vehicle has shut down and VIC says shift into park to start once you shift the vehicle into park you can restart it . This has happened twice and no computer codes are stored.

NHTSA #11676123

Electrical System,Vehicle Speed Control,Unknown Or Other1 complaint

The instrument cluster failed completely. All gauges were offline, and the vehicle became stuck in the ACC/IGN “on” state. The push-to-start button would not disengage, the exterior lights stayed on, and the truck acted as if the ignition was on even when the engine was off. While driving, no speedometer, RPM, warning lights, temperature readings, DEF/emissions information, airbag indicators, or other instrument cluster functions were available. The vehicle also displayed a false door-open message. The issue was confirmed by the dealership, and the truck was declared unsafe to drive. The vehicle has remained out of service for months while waiting for the replacement instrument cluster, which has been unavailable due to manufacturer part shortages. The problem can be reproduced and is fully documented by the service center.

NHTSA #11700475

Engine And Engine Cooling1 complaint

The contact owns a 2025 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the Diesel Exhaust Fluid (DEF) message displayed. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that the Diesel Exhaust Fluid (DEF) system had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,700.

NHTSA #11671111

Electrical System,Unknown Or Other,Engine1 complaint

When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/stop. New Truck, only 30 miles on it when first incident occurred and only 160 miles now. Dealer still not able to duplicate or locate the problem. System is showing no codes.

NHTSA #11660943

Power Train1 complaint

My 2025 RAM 2500 is throwing a P0315 Engine Code. This is part of the NHTSA ID Number: 11016056 and Manufacturer Communication Number: S251800000. Dealer has advised me to not drive the vehicle until there is a fix for it. Truck only has 150 miles on it.

NHTSA #11654501

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If your 2025 Ram 2500 has had repeated repairs for the same problem, you may have rights under California lemon law. Tell us about it and we will review your situation at no cost and no obligation.

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Frequently Asked Questions

Does the 2025 Ram 2500 have any recalls?
There are 6 recalls reported to NHTSA for the 2025 Ram 2500. Recalls are issued by the manufacturer or NHTSA and do not by themselves establish that any individual vehicle is defective.
How do I know if my vehicle might qualify under California lemon law?
California lemon law generally applies when a substantial defect covered by the warranty is not repaired after a reasonable number of attempts, or the vehicle is out of service for repairs for an extended period. Whether any individual vehicle qualifies depends on its own repair history. We offer a free review to evaluate your specific situation.
Are these complaints proof that the vehicle is defective?
No. Complaints are consumer-reported allegations filed with NHTSA. They are unverified, do not establish that any defect exists, and are provided here for informational purposes only.
Does a case cost me anything?
In qualifying California lemon law cases, attorney fees are typically recoverable from the manufacturer. Past results do not guarantee a similar outcome. Contact us for a free, no-obligation review of your situation.

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The recalls and complaints shown here are reported to NHTSA and are consumer-reported, unverified allegations. They do not establish that any defect exists in any individual vehicle, and nothing on this page should be read as asserting that the 2025 Ram 2500 is defective. Counts reflect items filed with NHTSA and may not be current. “May qualify” statements are general and do not mean any particular vehicle or owner qualifies.

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