Below are recalls and complaints reported to NHTSA for the 2020 Kia Telluride. This information is consumer-reported and provided for general informational purposes only. Vehicles like this may qualify under California lemon law depending on their individual repair history.
The following recalls were reported to NHTSA. A recall does not by itself establish that any individual vehicle is defective.
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Reported consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Reported consequence: A vehicle roll away increases the risk of a crash or injury.
Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Reported consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Reported consequence: Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Reported consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Reported consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
The following are consumer-reported complaints filed with NHTSA. These are unverified allegations and are not proof that any defect exists.
Vehicle experienced catastrophic engine failure while traveling approximately 70 mph on a highway. I heard a loud popping noise and immediately lost power. The vehicle would no longer accelerate normally and I was forced to pull over. White smoke was visible from the engine compartment, and a large amount of engine oil leaked from the vehicle. This failure created a safety risk because it occurred at highway speed, resulting in sudden loss of power while traveling with surrounding traffic. The vehicle required towing and could not be driven from the scene. Prior to the failure, the vehicle had exhibited symptoms beginning around May 11, 2026. A check engine light illuminated and an independent mechanic diagnosed a cylinder 3 misfire and replaced the ignition coil. Following that repair, the check engine light returned. Additional symptoms included stalling at idle, knocking noises from the engine, and intermittent oil pressure warning lights. The vehicle was subsequently inspected by an independent mechanic who diagnosed a thrown connecting rod with damage to the engine block, including a hole in the engine near the transmission area. The mechanic advised that the engine requires replacement. The damaged engine is currently available for inspection. The vehicle has not been inspected by the manufacturer. No injuries or crash occurred, but the sudden engine failure and loss of power at highway speed created a significant safety concern.
NHTSA #11742832
While driving on the [XXX] in [XXX] on XXX a connecting rod punctured the engine block of no fault of my own Kia has stated it was a manufacturing defect. This caused a vehicle fire under the vehicle and I had to get my family out of the vehicle 4 children and wife from the vehicle children ages ranging from age [XXX]. This completely has destroyed my confidence in the safety of this vehicle. I do not want to put my children back in this vehicle due to the traumatic experience of the fire. The car only had 60k miles on it and I just bought it as a second owner from Staten Island Kia back in October 31st of 2025 with just a little over 55k miles on the car. The Staten Island Kia dealership has replaced the engine but confirmed that they have not done any other safety checks of hoses or wiring or anything else that may have been damaged by the fire. Kia Corporate has given us a loaner vehicle until they review our case. Case number is XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11742534
i was driving home from work my 2020 Telluride shut off at stop light. I was able to turn the car back on and continue my drive after about 30 minutes into my continued drive i started hearing extreme banging noise coming from the front of the car. i then drove to kia dealership where they had inspected and diagnosed as the engine had failed and i would need a whole new engine.
NHTSA #11736863
I was just driving down the block and stop at the stop light when I went to pull off and make a left turn the car completely shut off with no warning or anything. Just stopped completely went off in the middle of the road and all of the dash lights came on. It started right back up thankfully but it stopped and locked up
NHTSA #11735220
The contact owns a 2020 Kia Telluride. The contact stated that while driving at 60 MPH, the vehicle stalled and lost automotive power. There was no warning light illuminated. The vehicle was unable to restart and was towed to the dealer, where it was diagnosed with battery and starter failure. The contact was informed that the starter and the battery needed to be replaced. After the replacement of the starter and the battery, the contact was informed by the dealer that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that the vehicle was unsafe to drive. The approximate failure mileage was 91,300.
NHTSA #11730240
I have been having issues with excessive oil consumption . No warning signs or notifications . Also had an issue with my car stopping in the middle of the road which could have been related to the above problem per my mechanic.
NHTSA #11724782
My 2020 Kia Telluride with the 3.8L V6 engine is experiencing excessive oil consumption between scheduled oil changes. The vehicle consumes a significant amount of engine oil without any visible external leaks. The oil level drops substantially between oil change intervals, requiring frequent monitoring and oil additions to prevent the engine from running low on oil. This condition creates a safety risk because the vehicle can operate with dangerously low oil levels without providing sufficient warning to the driver, increasing the risk of engine damage, engine failure, loss of power while driving, or a vehicle breakdown in traffic. A sudden loss of engine power could increase the risk of a crash. The condition has been observed repeatedly and is ongoing. No external oil leaks have been identified. The vehicle has been maintained according to manufacturer recommendations. The excessive oil consumption appears to be internal to the engine. The issue has been reported to and discussed with a Kia dealer. The problem is consistent and reproducible between oil changes. Prior to discovering the oil loss, there were no obvious symptoms other than the oil level decreasing significantly between service intervals. The issue was identified through routine oil level checks. I am concerned that this condition may affect a large number of vehicles equipped with the same engine and could result in engine failure or loss of power while driving.
NHTSA #11742960
Car is burning over 2 quarts of oil every 1000 miles with no leaks, stalls at stop signs and lights. Engine needs to be recalled. No warning lights.
NHTSA #11718545
Issue: Oil consumption/ low oil pressure indicator or check engine light did not go on. Was driving kids to school and on my way home I heard a loud rattling sound. Pulled over and had it towed. Shop said it didn't have oil, it was dry as a bone. We do regular oil changes every 5k miles and there are no oil leak spots on driveway or in garage. No oil light came on, no check engine light. Hoping this didn't damage my engine as I am at 110,000 miles.
NHTSA #11712406
Engine has a Pcv valve issue that causes oil to leak from seals and burnt through the pistons causing loss of oil, engine damage and possible engine failure while driving. This could cause vehicle to lock up and possible cause an accident especially at freeway speeds. There is no low oil indicator or check engine light that comes on to let driver know that the oil is low
NHTSA #11721753
My vehicle was consuming what I thought was a good bit of oil, I had an oils consumption test done, at 1000 miles it was 1 qt low, they said that is normal. So I drove away, another 1000 miles later my engine blew while I was driving, blowing metal everywhere! Left me sitting on the side of the road and Kia is saying it is not a known issue!! No lights car on indicating low oil or engine light.
NHTSA #11709987
My 2020 Kia Telluride has been serviced repeatedly for what has been described as an oil pan leak. My car has stalled out on multiple occasions and at one point wouldn't go above 60 on the highway. This is a know issue with 2020 Kia Tellurides, but the repair solutions are not solving the problem. My car stalled again and is idling rough and will now be serviced again for the same problem.
NHTSA #11709446
The vehicle is experiencing excessive oil consumption between oil changes, requiring frequent oil top-offs well before the manufacturer’s recommended service interval. No external oil leaks were identified when the vehicle had approximately 91,000 miles. At approximately 118,000 miles, the issue was identified during normal operation and routine maintenance, at which time potential engine-related concerns were noted. Excessive oil consumption raises concern for internal engine wear and the risk of sudden engine failure while driving, which could create a safety hazard. The vehicle has been taken to an authorized Kia dealership and is currently undergoing diagnostic evaluation, including oil consumption testing. At this time, the cause has not been fully determined. No warning lights were present prior to discovering the low oil level.
NHTSA #11715800
For some time, I was noticing that my 2020 Kia Telluride was consuming excessive amounts of motor oil - at least one quart per 1000 miles. I have had my car serviced regularly by a certified reputable mechanic and scheduled oil changes and other required service every 5000 miles. At around 69,100 miles the check engine light appeared and I immediately took the car in for service. I was advised that the spark plugs and valves were heavily carbon fouled. The spark plugs needed changing and the valves needed cleaning. It was also necessary to replace the coils. Total repair bill was $2008.84. I was advised by my mechanic that excessive oil consumption is a problem with KIA automobiles and after researching the issue myself, found this to be the case. Some engine design issues, most likely with oil leaking past the pistons into the combustion chambers, causing fouling. I have learned that ultimately, the pistons and valves will become fouled again, the engine warning light will reappear and possibly, the engine will break down - hopefully, not in a distant place without knowledgable service. The new car warranty for my KIA was 100,000 miles but since I bought it used (I am the second owner) the warranty was reduced to 60,000 miles. I filed a complaint with KIA Motors and asked that they simply extend my warranty to 100,000 miles but since there is no pending recalls for this problem, my request was denied.
NHTSA #11715134
2020 KIA Telluride failed oil consumption test. Available for inspection upon request. A vehicle running on no oil will cause an engine to seize putting myself and others at risk. Confirmed problem by KIA. I have documentation of 3 oil consumption tests performed on my 2020 KIA Telluride at the dealership. Inspected at dealership by service department. No warning light to indicate low oil or to check engine. Stuttering and stalling of vehicle at stops caused me to bring in the car to KIA.
NHTSA #11721936
Around Dec 13 the cooling fan started running by itself while the vehicle was in the garage for a few hours with the engine shut off, so, engine is cold.. What we do in this circumstance is starting and shutting the engine, that takes car of the situation until it happens again, sometimes right away or a few hours later or next day. I can't identify a relay that controls the fan. So, at this point we don't know how to resolve this problem.
NHTSA #11706387
I purchased this vehicle with 109,000 miles on it. After driving for about a month, I noticed a noise and took it in for an inspection. I was told there was no oil in the vehicle and to take it to Kia. Kia told me that was a known issue the the oil consumption and wanted to start testing. I have an extended warranty but I am having to come out of pocket $5000 before a claim can even be started and I have only owned it for 5 months.
NHTSA #11703029
The argument for the warranty claim to be honored and the work to be completed is as follows. Kia Inc may not want to take responsibility for the engine. They may want to shy away from their duty by claim negligence on the part of the owner. Kia will ask the car owner to produce every receipt and service record you can scrape together just to prove that one was not done at an “authorized” center of some sort. Or they will argue the distance between intervals of oil change down to the smallest of detail to claim you abused the engine. An engine they know has a flaw. An engine with a ring flaw across multiple lines, years and models. That in multiple lawsuits they have in fact taken responsibility for and lost in cases so they are aware of the issue. But my argument is not necessarily these things. My argument is the oil warning light. That light is the real danger when combined with this fatal engine flaw. For a **3.8L V6 gasoline engine** (like that of the 2020 Kia Telluride) using **SAE 5W-30 motor oil**, you can theoretically determine the oil loss level that would trigger a warning indicator based on the overall oil capacity and typical safety standards. Oil Capacity and Warning Indicator Calculation Specifications of My 2020 Kia Telluride according to Anthropic AI. - **Oil Capacity**: 6.9 quarts - **Typical Safe Operating Level**: Generally, engines are designed to alert drivers when oil levels drop to about **1 quart** below the full capacity, which is critical to maintain proper lubrication. Oil Loss Threshold- - **Full Capacity**: 6.9 quarts - *Warning Threshold*: -*Safe Level*: 5.9 quarts (6.9 quarts - 1 quart)Safe Oil Level - The warning indicator would typically come on when the oil level falls to approximately **5.5 to 5.9 quarts.This range ensures the engine continues to operate safely without risking damage due to inadequate lubrication.Key Aspects of FMVSS 101 Regarding Oil Pressure Warning Lights. S5.2.3. (The light must alert the driver...
NHTSA #11708958
Plastic oil filter housing cracked causing all oil to leak out. If not noticed would have blown engine while driving. Brought to dealership and not covered under warranty
NHTSA #11703954
I was driving down the road and the engine started suddenly making a loud knocking noise. The car was immediately pulled over and put in park and towed to mechanic shop. Mechanic shop stated there was no oil on the engine dipstick and the engine was ruined due to lack of oil. No oil leaks were found. The car is kept in the garage and there is no oil on garage floor that would indicate a leak. The car was maintained with full synthetic oil changes every 6,000 miles. There was no indicator light on dash to alert to an oil problem. I called Kia to report concern, as there is a class action lawsuit for this engine issue in other models, but was told there was no lawsuit or recall with the specific model of engine in my car.
NHTSA #11702605
I just recently purchased this vehicle used. I live in northwest Indiana and as soon as the temperature went below 40 degrees I developed an oil leak. In searching this topic this is a known issue with these vehicles but a widespread recall has not been issued. All owners of these vehicles as well as the Hyundai Pallisades have this issue due to having a plastic oil filter housing. This has been diagnosed by a non dealer certified repair facility already. The part is only around $60.00 but the labor to install is very high. Upon contacting Kia they informed me that I would have to bring it in to the dealership for diagnosis at a cost of $180.00 and then go from there for them to determine if they will "goodwill" the repair. I feel that in a situation like this either a recall should be issued, a class action should be created to reimburse all owners that have had these repairs done. It will not affect owners in states with warm climates. Can someone please research this and discover the amount of complaints online associated with this and get back with me? am already $5000.00 into repairs for known issues on these vehicle including rear suspension that is also a known issue but no recalls have been issued.
NHTSA #11703194
Vehicle engine is using 1-2 quarts of oil every month or so. Vehicle only has 85k miles. Engine also has a rattle/tick when accelerating. I believe this is due to the excessive oil usage.
NHTSA #11692605
My 2020 Kia Telluride consumes oil.at an alarming rate. About 2 quarts for every 1000 - 1500 miles. It currently has 125,000 miles.
NHTSA #11692258
Engine burns over a quart of oil every week. Kia states it's normal.
NHTSA #11691997
For a while now i have had to add extra oil about a quart every so often (didnt chart mileage )between oil changes and I thought its just burning some oil. Last few months it went up to adding 2 quarts and recently I had to add 3 quarts of oil and I had just checked it 2 weeks ago. There is never a light or any kind of notice on dash panel about low oil. I have a epiletic daughter that requires a safe vehicle to get her to the hospital. So this is a real safety concern. I have been reading this is problem with Tellurides. Because of the oil consumption problem tellurides have been stalling while driving. This could be a life threatening situation with my daughter not to mention for anyone driving the vehicle. The dealer will not do an oil consumption test since I'm at 113,000 miles. I paid $40,000.00 for a quailty vehicle. It should not have these kind of problems. KIA manufacurer said call the local dealer, so its just a run around Please help us figure this out.
NHTSA #11694748
Engine oil consumption issue. Engine is run dry due to overconsumption of oil, increasing likelihood of cracked engine block or engine fire. Secondary issue includes increased fuel consumption/ decreased MPG. First oil consumption test reflected 60% of oil used 1,000 miles after oil change.
NHTSA #11703737
Oven taken my car to jiffy line for more than regular oil changes and they always end up kinda jokingly saying man he’s always low on oil. I just blew a rod thru my block due to lack of oil and how fast it was burning. I feel so cheated out of my money. I’m stuck with a vehicle that I cannot drive and Kia refuses to replace it.
NHTSA #11691041
Excessive oil consumption causing monthly oil changes. No low oil indicator causing engine to rattle.
NHTSA #11697080
History of engine randomly lurching/ hesitation when shifting. Have brought car in when it stalled out while driving, or at light. Largest problem now is oil leaking excessively. KIA has not been forthcoming on their history with this issue on 2020 Tellurides. Have been dealing with this the past couple of months and needed to bring it in for 'checks'. Service tech said that ½ Quart of low oil after 1000 miles was not enough for KIA to flag; told me to come in at oil change time. He said I did not need to worry as it was still covered under 100,000 warrantee. After checking it myself after driving another 1000 miles, I found that it was low. I brought this in for immediate concerns. I was told to 'wait' as my Service Tech was not there that day. He called me the next day to tell me I should bring in when I can so they can write up an 'approval ticket' for KIA. I brought in the following week. Again he was off. I spoke with another tech who told me it was low 2 ½ Q of oil - this was a week later. I now have to wait for KIA to 'approve'. I was told this could take a week or longer.. I need my car. I asked for a rental and was told I may have to pay for it. This is frustrating and disturbing. I am told by other tech that I will probably need a new engine and I should not drive my car until it is addressed. This car is 4 ½ years old and has less than 70k miles.
NHTSA #11683348
Kia replaced oil filter adapter and now it burns through excessive amounts of oil. 3qts over 1000 miles. KIA wanted to do an oil consumption test but by the end it would have been out of warranty. Engine replacement would then not be covered.
NHTSA #11692562
The vehicle began burning oil around 61,000 miles, shortly after the 5-year/60,000-mile powertrain warranty period ended. The issue was confirmed by an independent mechanic, who identified leaking lower engine seals and excessive oil consumption. The mechanic advised that the engine will likely need replacement due to internal seal failure. This condition presents a potential safety risk if oil levels drop unexpectedly, leading to engine seizure or loss of power while driving. There were no dashboard warning lights or messages prior to discovering the problem; the only symptom was an oil smell and the dipstick reading consistently below normal levels between changes. The problem has been confirmed by an independent mechanic. The vehicle has been regularly maintained according to the manufacturer’s service schedule. The manufacturer has declined to offer assistance, citing warranty expiration and second-owner status, despite the failure occurring only 1,000 miles past coverage and appearing consistent with a latent manufacturing defect. The vehicle and documentation remain available for inspection upon request.
NHTSA #11695100
The engine; I took my vehicle to be serviced at the dealership on Feb 18,2025 due to it making a weird whining noise when accelerating and/or turning causing the check engine light to appear. I was told then that my vehicle had no oil in it due to a leak in the oil housing filter. I paid $1900 to have it repaired. Then on May 20th I had to take my vehicle back to the dealership to be serviced for the same issue but this time was told that the cylinder 3 fuel injector needed to be replaced. I then paid $1200 for it to be repaired. Here it is July 21st and the same issue has happened with the diagnostic code reading Cylinder 3 fuel injector and the vehicle will cut off at any time while driving. I took my vehicle back to the dealership and was told that my vehicle was 4.5 quarts low on oil and this was due to my vehicle burning oil and I need to replace the engine or trade the vehicle in. My vehicle has only 124,000 miles on it and should not be needing a new engine or repairs. I purchased this vehicle used with 106,000 miles on it and has had it for a year. I have researched the issue and found that 40plus others has had the same issue with the same vehicle. This issue needs to be looked into. I'm unable to upload my invoices as proof of defect. I can email them if you would like me too.
NHTSA #11675217
I am consuming excessive oil consumption and the oil consumption tests have failed twice. This usually leads to driving and hearing noises and the car shaking which could lock up the engine and or cause a safety concern if locks up while driving and sudden stop.
NHTSA #11695971
High oil consumption
NHTSA #11696687
Another Kia Telluride reporting the known defect in 2020 Kia Tellurides related to severe and excessive oil consumption that poses a potential safety risk and financial loss. I have recently experienced repeated and worsening oil loss between routine oil changes with no visible leaks or warning lights. The rate of consumption exceed 1 quart per 1,000 miles which Kia defines as “excessive” under Technical Service Bulletin ENG222 (Rev 5). This condition creates a risk of engine failure while driving, especially because there are no warning signs that the engine is about to seize. I am in the process of contacting my dealership but Kia of America declined to acknowledge this issue despite it being well documented and affecting a wide range of Kia engines. I believe this is a safety defect that warrants further investigation due to: 1) Sudden engine failure or stalling from low oil levels 2) Lack of adequate early warning indicators 3) Unreasonable financial exposure to consumers for a manufacturer-related defect 4) A pattern of complaints across similar models/engines. I urge the NHTSA to investigate this matter further and ensure Kia is held accountable for this widespread and dangerous issue.
NHTSA #11671057
Oil consumption- I have had to keep oil in the car to top off my oil in between oil changes. It will get low before I can make to another appointment and start shaking or making a loud noise when driving or braking. Oil consumption test says I’m burning 2 qt /1000 miles. Checking online and different forums this is a know issue for these models of vehicles
NHTSA #11692249
In May 2025, I brought my 2022 Kia Telluride to the dealership for an oil leak. They kept my vehicle for a week. Then in June, while driving with my [XXX] son, the engine completely stalled — a terrifying and dangerous situation. I returned the car to the dealership, and they tried to point out a bunch of unrelated issues. But once I got home, the car shut off again. I took it back and was finally told that the engine had blown — and that this kind of failure "happens all the time" with Tellurides, according to their own words. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11671716
The engine failed catastrophically on a highway bridge putting four [XXX] boys in grave danger. They managed to get the vehicle to the other side of the bridge but it was not safe. Not a single warning light came on prior, and the engine temperatur gauge didn't show anything out of the ordinary. Oil levels were checked and topped off prior to the trip. Oil was changed 9 months prior. A local Kia dealer has confirmed total engine failure. Kia has denied the claim despite being under the warranty period because I cannot supply complete oil change records. Who keeps those? I only keep the most recent one which shows 9 months prior. A quick search shows the 2020 Kia Telluride engine is failing at an alarming rate and Kia corporate offices are practing the deny and delay strategy to dodge responsibility. I will now have to hire attorneys and pay $10,000 to replace their faulty engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11673462
Our Kia Telluride had engine failure and a leaking oil pan. There were no warning messages or lamps at all.We noticed a blue smoke coming from the engine upon acceleration and a knocking noise from engine. We took it to a local repair shop and they said the engine was shot. We needed a new engine and a new oil pan as well as an oil change.
NHTSA #11671496
This car is burning oil at an outrageous amount. 2 to 3 quarts in 1000 miles. This is a hazard to drive myself and my two young children in
NHTSA #11692221
Had in deals hop several times was told it was on record I was there with the issue but no light on, light came on during travel on interstate and car lost all power Long block blew . Was extremely lucky I didn’t get ran over by the tractor trailers . Loaded car with kids included . Kia should be reasonable for everything and they are saying no .
NHTSA #11670657
EXCESS OIL CONSUMPTION
NHTSA #11719166
The paint on my white 2020 Kia Telluride is peeling/delaminating from the hood and the area directly above the windshield (A-pillar/roof edge). Peeling began as small chips and has progressed to larger sections coming off down to bare primer/metal, with no impact or collision involved. This appears consistent with a known paint adhesion defect affecting Pearl White Kia Telluride and Sorento vehicles across multiple model years, as documented in numerous other owner complaints and online forums. The peeling paint exposes bare metal to the elements, creating a risk of corrosion/rust that could compromise body panel integrity over time. It also significantly reduces visibility-adjacent surface integrity near the windshield area and creates sharp/jagged paint edges. This is not isolated wear-and-tear damage but a manufacturing/coating defect, as the primer layer is visibly intact and separating cleanly from the base coat. I am requesting NHTSA investigate this as a widespread manufacturing defect, as it appears Kia has been aware of this issue but has not issued a recall or extended warranty coverage to affected owners outside the standard paint warranty period.
NHTSA #11745353
My sunroof windscreen arm broke which in turn caused the glass to go off track. The windscreen arm is a known issue! But there is no recall. I SHOULDN'T HAVE TO PAY $7000 to fix a known problem!
NHTSA #11741888
I was driving down the highway no cars were near me in any direction and I was not near an overpass it sounded like a giant explosion. I heard glass moving around and realized something happened to my sunroof.
NHTSA #11735035
Sunroof is stuck open after trying to retract it
NHTSA #11734382
Opened the sunroof. Used the automatic switch to close it. The sunroof jammed and would not close. It is popped up in the back. A piece on the left track broke off. The dealership wants over $6000 to repair the sunroof.
NHTSA #11728915
The sunroof mechanism in the vehicle jammed and broke out of the track. When my wife drove the vehicle in the interstate the sunroof began to vibrate and move around. She was afraid the glass was about to fly out and possibly hit a vehicle behind her. She had to reduce her speed excessively and my daughter had to hold on to the sunroof all the way home. The vehicle is well maintained with approx 50.000 miles. The warranty is out and I am being told that KIA will not cover the repairs. I am still trying to get customer affairs to approve a fully covered repair at no cost but it seems the are not being co operative so far.
NHTSA #11729295
I am the original owner of a 2020 Kia Telluride. The white paint on the car is coming off in huge pieces all over the front. The primer is still attached to the metal. Huge chunks are coming off as we drive it. We have spoke to the dealership and Kia corporate as well and they do not care because it is out of the 3 year warranty. We had a paint shop inspect it and get an estimate for it to be fixed and they have told us this is a paint manufacturer defect clearly considering the primer is noticeably on the metal still. The vehicle has never been in any type of accident ever.
NHTSA #11727289
Snow White Pearl paint is peeling like a banana. Contacted Kia and are aware of the problem but offered nothing.
NHTSA #11711244
Vehicle began shifting really hard and the rpm meter started going way up and down really fast. The check engine light also came on. It caused difficulties with control of the vehicle. Vehicle was parked and taken to a mechanic so said the issue was the torque converter and that it needs a new transmission.
NHTSA #11723787
The sunroof will not close. The closing mechanism broke.
NHTSA #11707835
My son was driving home from work and the vehicle shut off. He got it to come back on and it stopped while he was at a red light and a by standard yelled for him to get out of the vehicle as it caught fire underneath the car from unknown reasons.
NHTSA #11700208
Oil Pan and gasket leak Oil Control Valve Harness leak The car leaked 5 quarts of oil without any engine or low oil light being illuminated to communicate this engine problem. The dealership identified the above components failed and caused the oil to leak and lead to potential engine damage
NHTSA #11696909
My sunroof will not close all the way. I have read different threads and it seems I am not the only person with this make and model having the issue.
NHTSA #11694770
Sunroof wind deflector broke causing the track for sunroof to be off and sunroof won't close. This is a safety concern for the stability of the sunroof and apparently it is a common problem. Yes the problem was confirmed by the dealer.
NHTSA #11695940
Sunroof plastic arms broke off and now sunroof will not close. Looking this up, it is a very common issue. I have only used my sunroof about 10 times since I bought my vehicle.
NHTSA #11684345
Only owner of a 2020 Kia Telluride SX Prestige that just crossed 60,000 miles. We don't use the sunroof but yesterday 7/30/25 we opened it, the wind deflector arms had broke which caused the sunroof glass to come off the track. Now it won't close at all. This can put my family at risk due to excessive heat in Texas, fumes that should not be getting inside the vehicle and rain water. This has been reproduced and inspected by the Kia dealership. Since I'm over 60,000 miles this is not covered under warranty. No warning lamps or notifications since it's the sunroof. We just wanted to cool down the car quicker by letting the heat out - so totally normal operation that ended up with a sunroof being stuck open. Very frustrating!
NHTSA #11677414
Sunroof would not open or close properly. Dealer said arms broken. Need entire new sunroof at over $5000 plus labor! To replace just these small pieces. The glass is out of the track and taped down. It is a dangerous fix. I cannot understand why Kia won’t fix with it being a known malfunction of sunroof mechanism assembly according to TSB. I am out of warranty by 6 months. I contacted Kia and this was their response. Need help please.
NHTSA #11676462
1) Front sunroof exploded suddenly on highway while driving at 67 mph. Nothing hit the sunroof and there was no prior crack. The sunroof was inspected by our insurance appraiser and I can provide photos of the incident. 2) There was the sound of a loud "boom" followed by shattering glass raining down over my head (driver) and that of my teenage son (passenger seat) causing us to duck inside the car while driving down the highway at 67 mph. We could have swerved into traffic or off the road causing an accident and bodily harm. Additionally, the shattered glass itself could cause bodily injury. In our instance, the sunroof visor was closed, capturing the shards of glass. 3) Yes. The problem was confirmed by an independent service center hired by our insurance company to replace the glass. 4) Yes. The vehicle was inspected by an appraiser from our insurance company. 5) No. There was no warning and no prior symptoms of the problem.
NHTSA #11662072
While driving on the highway, the sunroof shattered. The sunroof glass exploded outwards not inwards.
NHTSA #11657404
The contact owns a 2020 Kia Telluride. The contact stated that while driving with the AWD activated in the rain, the vehicle ran off the road. There were no warning lights illuminated. The contact spoke to the seller, who confirmed a previous failure with the AWD coupler. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. Another local dealer, Kia Service - Southlake Kia (4191 E Lincoln Hwy, Merrillville, IN 46410); was contacted but the vehicle was not diagnosed or repaired. The dealer stated that there was no warranty coverage on the vehicle for the failure. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.
NHTSA #11744967
The check engine light is on and reading code P07104. The vehicle has been diagnosed and it was found the torque converter is slipping and the technician recommends replacing the transmission. The anti-freeze has been low over the past 30 days and must be leaking internally. I have had to add anti-freeze twice during that time.
NHTSA #11716176
I own a 2020 Kia Telluride currently with approximately 91409 miles. The vehicle has a repeatable transmission issue during acceleration, most noticeable around 40 mph when the transmission shifts. The vehicle shudders/hesitates/jerks and does not accelerate smoothly. This creates a safety concern because the hesitation occurs during normal acceleration and could affect merging, passing, or maintaining speed in traffic. I brought the vehicle to Vision Kia of East Rochester, 201 East Linden Ave, East Rochester, NY 14445 on 2/4/26 at approximately 88067 miles. The Kia service manager/technician duplicated the concern during inspection/road test and stated that the issue is related to the torque converter damper clutch. However, I was told the dealer would not repair the vehicle unless a warning light/check-engine light comes on. No warning light is currently illuminated. I am reporting this because the transmission defect has been observed by the dealer while the vehicle is still under warranty, but no repair has been authorized. I am concerned that the condition may worsen and could cause delayed acceleration or unsafe drivability.
NHTSA #11739512
My transmission failed at 95k miles and was available for inspection at a fee. My safety was at risk since my car was jerking on the highway and I had to quickly pull over while the car slowed down in a fast and high trafficked area. The problem has been an ongoing issue especially in 2020 models from social media and the dealership. The vehicle was inspected by the Kia dealership. The engine light did not come on until the car showed immediate signs of issues.
NHTSA #11727142
P0741 Error Codes - Torque Converter issue around 100k miles. Shuttering at low rpm between 2nd and 3rd gears. This is a known issue for owners of the 2020 model year. TCM software update and transmission oil change did not fix.
NHTSA #11710063
Kia equips their 2020 Tellurides with a plastic oil filter housing unit. Over time, the heat from metal and pressure causes the plastic component to crack, become warped and this leads to oil leaks.
NHTSA #11711241
Oil consumption problem and oil filter housing needing replacement.
NHTSA #11701330
The engine is consuming oil
NHTSA #11696901
The vehicle was taken in several times for a vibration, binding coming from the rear. It has been ongoing back to the original owner. It is the all wheel drive coupler. This is a known issue with TSBs out on it. Kia has been contacted and seems unwilling to help, replace. Online thousands of these things have failed some even twice. In icy or slippery conditions this can cause loss of control due to binding.
NHTSA #11742769
AWD Coupler locking and wobbling jerks vehicle
NHTSA #11695387
My torque converter is failing on my 2020 Kia Telluride. This is a known issue among other owners of this model year, and I believe Kia knows about it and is refusing to acknowledge because of how expensive it is.
NHTSA #11685585
The contact's spouse owns a 2020 Kia Telluride. The contact's spouse stated that while the vehicle was parked, the vehicle inadvertently rolled backwards and struck the contact’s aunt as she was exiting the vehicle. The contact’s aunt was taken to the Emergency Room by ambulance/helicopter, where she later succumbed to the injuries and was pronounced dead. The contact stated that the vehicle remained at the scene. In addition, before the incident, there was grinding coming from the gears. The contact was unsure what specific injuries were sustained. A police report was filed. The contact stated that the VIN was included in NHTSA Campaign Number: 24V214000 (Power Train); which the contact related to the failure. The contact had previously received the recall notification. The dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. Parts distribution disconnect.
Allegedly reported: 1 death (as reported to NHTSA). NHTSA #11670820
Car erratically shifts and provides more power to vehicle when it is not necessary. It often shakes in between shifting.
NHTSA #11671255
The check engine and oil pressure light will start to flash when starting to brake. While this is happening the car starts to shake, stall, and you struggle to accelerate. This has happened multiple times and the last time was in the middle of an intersection. KIA dealership did not fix the issue the two times I took it to the shop. The third time in they did some test and said it was an oil consumption issue and the piston rings in the SUV have failed and the car needed a new engine. This car is a 2020 Telluride with 78,759 miles on it. This issued started well before the 78,759 miles. Oil consumption has been a major issue with other KIA models and they have not seemed to fix this issue with the telluride. I believe they have replaced engines at an extremely high rate and now they are denying engine replacement under their warranty and stating piston ring damage is not covered under the warranty due to high oil consumption. You guys have issued a recall on 2021-2023 Seltos and Soul models for piston ring failure and now they do not want to start replacing tellurides. There is a Facebook page out there labeled KIA telluride issues with oil consumption being a big issue in the comments. KIA stating they will not cover the engine replacement is not only wrong is it a safety issue. I truly believe they know this is a serious issue and have not done anything to correct it. This vehicle is still under warranty and I am still in contact with the dealership to fix this issue.
NHTSA #11666969
The front axels are leaking and the transmission is lagging/jerking while accelerating.
NHTSA #11668050
What component or system failed or malfunctioned, and is it available for inspection upon request? The factory paint on my 2020 white Kia Telluride has failed. The paint is peeling and flaking from the hood and the roof of the vehicle. The vehicle is available for inspection upon request, and I have photographs documenting the paint failure. How was your safety or the safety of others put at risk? The peeling paint exposes the underlying metal to the elements, which may lead to corrosion and deterioration of the vehicle over time. Pieces of peeling paint may also detach while the vehicle is being driven, creating a potential hazard for other motorists. In addition, the loss of the factory paint significantly reduces the value of the vehicle and raises concerns about the quality and durability of the manufacturer's finish. Has the problem been reproduced or confirmed by a dealer or independent service center? At this time, the problem has not been confirmed by a Kia dealer or an independent service center. However, I have found numerous reports from other owners of white Kia Tellurides experiencing similar paint peeling issues, suggesting this may be a widespread manufacturing defect. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Not at this time. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights, messages, or other vehicle symptoms before the paint began peeling. The issue developed gradually as the factory paint began separating from the hood and roof under normal use.
NHTSA #11745343
Peal white paint peeling off in large patches started above the windshield, not the hood.
NHTSA #11724007
Large chunks of paint are coming off of my vehicle.
NHTSA #11701473
White paint is chipping on car
NHTSA #11697477
The original Telluride muffler developed a hole in the rear wall, hidden by the exhaust pipes. Within a week of the noise being noticeable I visited a car wash, afterwards someone asked me what I'd done to my rear bumper? I hadn't hit anything. When I looked, I was shocked. About 15" of the silver trimwork was torn off, still attached. Today I had the muffler replaced at Midas here in Toledo( (at a considerable cost) I asked the manager to look at the damage and told him it wasn't there until after the carwash. He said that the heat from the hole in the muffler had melted the bumper enough so that the brushes in the carwash were able to catch the edge and pull it off. Why is the muffler positioned SO CLOSE to the bumper? Tomorrow(11/18) I will visit the Taylor Kia Dealership(where I purchased the Telluride in 2020. Can there be a recall? Can future Tellurides be equiped with heat shield/different muffler placement?
NHTSA #11699853
The satin window trim at the bottom the passenger and driver windows have come loose due to poor adhesive. The heat softened the glue over time and metal satin trim fell off in the middle of the expressway and the other 3 bottom trims have gotten loose due to the bad / wrong glue used to adhere them. The new model have this recall, but this issue is happening also to the 2020 SX trim. The issue is the trim is metal and it gets hot in the sun and the heat softens the glue which then over time the metal starts to separate from the plastic trim housing and fall off while driving which a can cause an accident / injury.
NHTSA #11720893
Paint failure and delamination on a 2021 Kia Telluride with Snow White Pearl (SWP) paint. The paint on the roof above the windshield and the hood has begun peeling in sheets, exposing the underlying layer. The vehicle has not been in any accidents and has never been repainted. The paint failure appears to be a manufacturing defect involving the adhesion of the factory paint. The issue began around year 4–5 of ownership at approximately 60,000 miles. The affected areas continue to expand as the paint separates from the vehicle surface. The vehicle is available for inspection. A dealership inspection appointment has been scheduled. This appears consistent with other reported cases of paint delamination on Kia vehicles with Snow White Pearl paint.
NHTSA #11722085
We bought this brand new and have the paint peeling off. It’s a 2020 so paint should not be pealing off. I have read that they are aware of this paint issue but nothing is done yet about it.
NHTSA #11679570
Sunroof could not be retracted due to track breaking during normal operation. Repairs have been made and part is not available for inspection. Passenger safety put at risk due to exposure to rain and cold in the passenger compartment. Problem confirmed at an independent service center. Vehicle was inspected at the service center. This happened without warning. Other owners have experienced the same problem.
NHTSA #11683708
Paint is peeling off in patches
NHTSA #11671758
I have the white pearl paint on my 2020 Telluride. It’s chipping in chunks on the roof and in smaller batches across the body. I paid extra for this paint and from recent research, I’m reading this is a common issue. I’d like this to be repaired. I only have 37,000 miles on the vehicle. I first noticed it as small chips and now it’s present in more locations and expanding in width and length.
NHTSA #11653012
The Pearl white paint used on Kia and Hyundai models does not adhere to the primer coat underneath causing bubbling and eventual paint peeling issues overtime that is premature in nature. This has been reported in numerous locations across the internet as found by a basic search for the issue. Consumers are left to foot the bill on a improper manufacturing issue that should be taken care of by the manufacturer.
NHTSA #11650833
Car was parked in the driveway when a large piece of the roof paint fell off. The car is the white/pearl color. Color is reportedly known to have defect.
NHTSA #11650372
I am the original owner of a 2020 Kia Telluride with 48,409 miles. My wife purchased it new. It has never been sold or transferred. It is fully covered under Kia's 10-year/100,000-mile Powertrain Warranty. What component failed and is it available for inspection? The engine is consuming excessive oil due to failed internal components—likely the piston rings. This has fouled the spark plugs and caused active misfires on cylinders 1,3,4,5. Codes: P0300, P0301, P0303, P0304, P0305. Kia acknowledges this defect in TSB ENG222, which defines consumption over 1 quart per 1,000 miles as abnormal. The failed components remain in the vehicle and are available for inspection. Has the problem been confirmed by a dealer? Yes. [Dealer Name] confirmed the misfire codes and excessive oil consumption. Despite being original owners with an active warranty, they refused to cover the repair. The advisor said they "only cover internal engine parts"—which is exactly what is broken. We were sent home with a flashing check engine light. Has it been inspected by manufacturer or others? No. Only the dealership. Kia Corporate has not inspected it. How was safety put at risk? A solid check engine light means active misfire and risk of sudden engine stall or seizure. Other Telluride owners report complete power loss on highways and intersections—no acceleration, no power steering, no power brakes. My wife and children drive this car. I fear for their safety every time they start the engine. Were there warning symptoms? Yes. Two weeks before the check engine light appeared, I noticed a slight shudder during acceleration that gradually worsened. The light came on solid, then began flashing within days. No oil light appeared. No other warnings. Kia advertised a 10-year/100,000-mile warranty. At 48,409 miles, they denied coverage for a known, documented defect. That is not a warranty. Not true. I request an investigation into the 2020 Telluride 3.8L engine. Thank you
NHTSA #11717327
Oil filter housing assembly- Resulted in very low engine oil with no warning lights or engine lights potentially leading to engine damage. Yes the component was inspected and replaced by dealership. This was after getting the oil plan repaired for leaking oil as well
NHTSA #11711541
After 8 months of trips to the shop telling them the engine was bad, and spending thousands to do things it didn’t need trying to get warranty to cover engine, kia finally agreed it had issues. Tore it down and piston rings are bad. There was carbon build up despite regular maintenance and they are telling me warranty won’t replace
NHTSA #11699056
Right at 100k miles both our engine began burning oil at an extremely high rate with no clear resolution for the issue. We are adding 1-2 quarts ever week. Simultaneously, we received transmission solenoid codes from a check engine light. The sealed factory transmission had burn looking transmission fluid and after replacement the light continue to show and now the transmission is slipping and hesitating and we are being told it needs replaced.
NHTSA #11692122
The engine is stalling, knocking and the check engine light will occasionally come on. You can smell carbon monoxide and hot oil. We are having to add a quart of oil weekly.
NHTSA #11723762
This is a follow-up to Complaint #11666572 regarding my 2020 Kia Telluride (VIN: [XXX] ), with urgent concerns about ongoing safety violations and abusive conduct by Greenway Kia East and Kia America. On June 26, 2025, Kia America reversed its prior refusal and agreed to reimburse Uber, rental, and towing costs—but only after I filed multiple complaints. Earlier, they claimed to have no influence over the dealership, which had refused all reimbursement after I complained about Service Manager Gina. Worse, on June 27, the dealership responded via BBB telling me to contact Gina again—the very person I formally complained about for unprofessional and negligent conduct. This isn’t just mishandling; it is degrading, retaliatory, and dangerous. Key safety/legal concerns: • My vehicle was returned on May 31, 2025, with dangerously low coolant, just days after engine replacement—posing a critical safety risk. • The service manager dismissed my concerns until I insisted, then acted with open disrespect. • Repairs were withheld May 19–28 unless I paid $1,833.77, despite warranty coverage. Only after I came in person on May 28 did they reverse and offer free service. • I was charged $580.97 for a diagnostic test tied to a manufacturer defect that led to engine replacement—still not refunded. • The pattern of neglect, retaliation, and deception from both the dealer and Kia America endangers drivers and violates federal safety standards. This dealer has acted with impunity since May 19, 2025. Their behavior is abusive, unsafe, and incompatible with their licensing. I urge NHTSA to investigate whether Greenway Kia East should retain its dealership license. Their conduct undermines public safety and federal standards. A full follow-up and attachments were sent to NHTSAmedia@dot.gov from [XXX] . Please contact me for documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11670130
I have a 2020 Kia telluride. On 6/14/2026 I opened my sun roof and was unable to close it. I called my local dealership and was advised that they were unable to look at my car for at least 2 weeks. I am currently having it repaired by a licensed auto shop which will cost me $3800.00
NHTSA #11744694
The wind deflector and track assembly on the sunroof of our 2020 Kia Telluride (56K miles) broke when trying to open the sunroof and Kia Corporate is unwilling to cover the cost of the repairs ($4,000). Because the track assembly cracked, the dealer had to break another part just to get the sunroof glass to sit flush, and it is only being held down with Gorilla tape. This happened in the drive way at our home and thankfully not on the highway at high speeds. We already had to pay $350 for Kia just to break a part of the sunroof so that it sits flush and they are quoting $3800+ for the remaining repair.
NHTSA #11745064
When parked on an incline, the vehicle will not start and has to have the battery jumped. When attempting to start the vehicle, you can hear a clicking sound and an error message pops up saying "Check ESP". After this happens, the windows will roll down to about a 1/8 crack and will not roll up even after the car has been jumped and is on. Also, when driving down the road with the heat on, it will stop blowing heat and will start blowing cold air.
NHTSA #11705382
After a few months from purchasing (9/2022), I noticed some weird electrical issues occurring. The first thing I noticed was that sometimes the rear wiper blades would turn on automatically when shifting in reverse when the wiper blades were off. I would turn the rear wiper blades on then off repeated times until they finally stayed in off mode. As time went on, then the drivers side window would roll down automatically after starting the vehicle, and it would not shut all the way after pressing the button. I would have to hold the up button when turning the engine off, just so the window would remain completely closed when parked. Sometimes, this would continue for a week or more...then it would go back to normal for a few months. These issues would continue and others started to arise such as the check engine lights, low battery etc. appearing while starting the vehicle. Sometimes it would say that the engine is on, when it wasn't...so I would hear a warning signal when trying to leave the vehicle with my key fob. I would have to press the stop engine button and wait for it to say that the engine is off. This evolved into the car struggling to start...with a repeated clicking noise being heard. All warning and hazard notifications appear on the main screen and the driver's side window rolls down by itself and it takes 5-7 minutes for it to start, but eventually does. This has been going on now for since March of 2024...so it's not a battery issue, or a starter issue...but based on the nature of these malfunctions...it is electrical issues...which can pose a serious safety threat...especially with a potential electrical fire. What are our options for a potential manufacturer recall? As of this writing, it took roughly 20 minutes to start my vehicle, as it is very cold in Rochester, NY. I recently had my vehicle fully serviced (8/25) and it wasn’t acting up at the time so they couldn’t pinpoint any electrical issues. I took videos of the incidents.
NHTSA #11698772
The sunroof wind deflector broke and as a result the sunroof was jammed open. In order to close the top I had to break the mechanism and now the sunroof, while mostly shut, still shifts free occasionally when driving.
NHTSA #11740122
Sunroof malfunctioned on opening, went off the tracks and is now stuck in an open position. There were no obstructions causing the sunroof to be lifted and dislodged from the tracks. The integrity of the vehicle and its passengers are compromised due to being openly exposed to the elements. Risk of theft, further damage, and injury. Dealership unable to service the vehicle in a timely manner. Problem has been confirmed and inspected by an independent servicer. No warnings or other symptoms.
NHTSA #11680797
Wind deflector snapped on Sun roof causing. Sun roof to get lodged and get off track. Unable to close Sun roof now opening it to all types of weather. Safety issue not being able to close the Sun roof while transporting passengers especially children. Kia dealership aware and refusing to help. Wind deflector is a known issue for the 2020 telluride sunroof as found by the NHTSA bulletin on this defective part. Dealership refusing to help since out of warranty even though it is a known issue.
NHTSA #11680159
Folding outside mirrors get stuck randomly, Back up Camera functions erratically, and worst of all, the Sun Roof jammed open.
NHTSA #11676192
I had my most recent oil change on 2/20/26, and on 5/2/26 , the check engine light came on and I heard a knocking sound. I checked the dipstick and it was below the “low” mark. I hadn’t driven 3k miles yet!! I had to purchase 2 quarts of SAE 5w 30 oil to put into it. My vehicle is consuming more than 1 quart per 1000 miles.
NHTSA #11736744
Oil consumption, I use full synthetic restore and protect . I change oil every 3500 miles .. after every 500 I have to check it and it’s been low have to add 2-3 quarts . Today started acting sluggish checked oil and my oil was low yet again low this is ridiculous. I’ll never own another kia telluride
NHTSA #11698328
Engine light continues to come on and the vehicle sputters a lot while driving, it seems like it doesn't want to go. I have to give it more gas like I'm pushing it and when breaking the left front wheel wobbles when I'm trying to come to a stop I have to hold the wheel extra firm
NHTSA #11703158
My vehicle has an oil consumption problem that the dealership and every other Kia dealership knows about. They are Facebook groups about the Kia Telluride oil consumption problems. I’ve had my vehicle in the shop countless times and it’s cost a lot of money. It now needs a new engine along with every other Kia Telluride on the social media groups, complaining about the oil consumption and their engines going bad and needing replaced. The dealership refuses to replace my engine because there’s no recall.
NHTSA #11689421
SC299 (high‑beam headlight failure) is actually a safety defect tied to visibility and part of a recall which my telluride falls just outside of
NHTSA #11744971
The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the high beam headlights failed to illuminate as intended, and the vehicle shuddered before losing automotive power. No warning light was illuminated. In addition, the contact stated that the warning lights failed to illuminate as designed when the engine oil level was low. The vehicle was taken to a local Auto Zone, where the relay and high beam headlights were replaced; however, the failure reoccurred. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not yet repaired. Upon further investigation, the contact associated the failure with NHTSA Campaign: 24V148000 (Exterior Lighting); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was unavailable.
NHTSA #11728510
The contact owns a 2020 Kia Telluride. The contact stated while attempting to have a vehicle inspected, it was discovered that there was an open recall on the VIN. The VIN was included in NHTSA Campaign Number: 24V148000 (EXTERIOR LIGHTING); however, the part to do the recall repair was not available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA #11673399
There is a brake assist issue that comes up intermittently pedal can become stiff at times. This caused me to almost have an accident at an intersection when a car pulled out in front of me. Stopping was delayed and very difficult and frightening. Issue has not been reproduced or confirmed by deal or service center. It has not been inspected. No warning, messages or symptoms of any kind. I purchased it in Oct 2025 and it started in April 2026. After this happening quite a few times I am no longer driving it and can't afford to fix it.
NHTSA #11735465
The brakes are very spongy all of the sudden, making it very difficult to stop quickly. This is a major concern considering how many people are having this issue.
NHTSA #11702138
When I brought my car into the dealership to fix the open recall on the sest heater and get it serviced, the dealership did their multipoint inspection and discovered that with just 37950 miles, the rear brake pads and rotors need replacing. The front pads were at 6mm and the rear pads were at 2mm. They informed me that they recommend replacing the pads at 3 mm - at 2mm it is unsafe to drive. As, it is unusual for rear pads to wear before front pads - we suspect that there may be an issue with the parking brake not fully disengaging.
NHTSA #11652053
My 2020 Kia Telluride EX experienced a sudden engine shutoff / loss of motive power while driving in traffic. The vehicle stopped in the roadway, would not immediately restart, and restarted later after sitting. This was not normal stop/start operation, the car shut down. No low-oil warning appeared before the event. I am also aware of multiple similar owner reports online describing high oil consumption, stalling, and lack of warning in 2020 Tellurides, but this complaint is based on my own direct experience and concern. It was scary and life threatening!
NHTSA #11723555
For the past year to year ½ I have brought my car in for concerns with idle, hesitation when accelerating, stalling out, etc. This has put me in compromised situations when in traffic, at stop lights and when trying to accelerate to get on the highway. I was told it was fine, until it was not. Now my engine needs to be replaced. What I discovered in my car was their worksheet on issues that they never shared with me. Identified issues on this report: Fault Code 6, PO300400 - history, cylinder misfire, PO30500 - history, cylinder misfire PO34100 When going back for a 'simple' 1000 mile oil check, I was told there was not enough oil loss to identify concern. When I checked my own oil after another 1000 miles, KIA then pursued. In researching, there is a history of these engine problems and engines needing to be replaced with KIA. This is unacceptable and has compromised safety and any value I hoped to have with my car.
NHTSA #11687196
On [XXX], my Kia Telluride received a warranty engine replacement at Greenway Kia East in Orlando, FL. Just two days later, on [XXX], the engine overheated while I was driving with my young child. The temperature warning light came on. I stopped immediately and opened the hood — there was no coolant in the system at all. This failure occurred immediately after a major engine replacement, suggesting that the dealer failed to fill or properly check the coolant system. I was left stranded near a daycare and had to call a third-party tow truck because Kia roadside assistance estimated a 90–120 minute wait. This put my child and me in serious danger. Despite the dealer’s clear negligence, I was sent an invoice for $1,833.77, blaming me for the damage. Upon retrieving the car on May 31, 2025, I personally checked under the hood — the coolant level was still below the MIN line. When I pointed this out, the service manager said, “We’re not required to top it off, but if that satisfies you, we’ll put some in.” This is extremely unsafe and irresponsible, especially after a critical repair like an engine replacement. Later, the dealership even claimed to Kia America that the engine was not replaced under warranty, contradicting their earlier confirmation. This kind of conflicting information, combined with unsafe practices and disregard for basic safety protocols, raises serious concerns about consumer safety and the dealership’s integrity. To make matters worse, Kia America closed my case ([XXX]) on June 10 without notifying me or giving me a chance to respond. I received only one dropped call from an unknown number, and no voicemail or follow-up communication. A formal complaint was mailed to Kia America on June 11, 2025, and I am currently waiting for their response. On June 12, 2025, I also filed a complaint with the Better Business Bureau (BBB). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11666572
Not due to recalls. My entire car was malfunctioning over the backup camera. Every system was being displayed on my dashboard as all lights were on. Turning signals and four ways would not work, my steering became tight and hard to turn.
NHTSA #11743142
When starting vehicle during warm weather conditions, all dashboard alarms light up and beep. Initially, when put into drive mode, steering is extremely difficult. When accelerating, no speed is displayed. During driving there is no speedometer, no operating turn signal and the odometer does not record driving miles.
NHTSA #11684193
Rattling noise experienced going over small bumps. Dealer confirmed rear shocks were leaking/rusted and needed replacement. Was charged almost an additional $1450 since I am out of warranty period. Car only has 44,275 miles after 6.5 years of owning.
NHTSA #11743898
Rear shocks failed prematurely
NHTSA #11685041
The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the vehicle lost automotive power with the check engine and other unknown warning lights illuminated. Additionally, the vehicle stalled several times and with several unknown warnings illuminated. The contact stated that a friend had checked the vehicle and stated that there was no oil inside the engine. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the vehicle started to lose automotive power with several unknown warning lights flashing on the instrument cluster. The dealer was contacted; however, the vehicle was not diagnosed of repaired. The manufacturer was not informed of the failure. The failure mileage was 73,000.
NHTSA #11729005
The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of engine oil. No warning light was illuminated. The contact stated that while driving at slower speeds, the vehicle lost automotive power. The vehicle was taken to a local dealer, where it was diagnosed with oil consumption and a misfire in cylinder #3. The vehicle was repaired; however, the failure reoccurred. Upon further inspection, the contact stated that as per the Kia App, the vehicle was diagnosed with error codes: P030300 and P030500. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
NHTSA #11744675
Windshield spontaneously cracked. I know it was spontaneous because the car was parked and I was near it for the full hour, nothing hit the windshield and when I got back in the car the windshield was cracked.
NHTSA #11730293
1. What component or system failed or malfunctioned? The windshield wiper system failed. The design of the cowl area (under the hood) allows snow and sleet to accumulate and become compacted. This creates a physical obstruction that prevents the wiper linkage from moving, leading to total wiper failure. • Availability: The system is available for inspection upon request. 2. How was safety put at risk? Safety was compromised due to a sudden loss of visibility during inclement weather. The inability to clear snow and sleet from the windshield while driving created a blind operating environment, significantly increasing the risk of a crash or striking an unseen hazard. 3. Has the problem been confirmed by a dealer or independent service center? No. The problem has not yet been reproduced or confirmed by a dealership or independent service center. 4. Has the vehicle been inspected by the manufacturer, police, or insurance? No. The vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives at this time. 5. Were there any warning lamps or symptoms prior to the failure? No. There were no warning lamps, error messages, or symptoms prior to the failure. The wipers stopped functioning only once the snow had compacted sufficiently under the hood to block the mechanism.
NHTSA #11713324
In February 2026 my vehicle had a front parking sensor error. When i broght it in for repair my shop found a corroded cable in the front parking sensor harness. The mechanic was able to repair the harness...$280 In May 2026 my vehicle this time had a rear parking sensor error. The shop discovered a rear parking sensor harness completely corroded & had to be replaced along with one parking sensor...$715. (The invoice does not include the cost of the sensor as it was purchased separately when diagnosing the front sensor failure) I purchased this vehicle in January 2020 & it has spent its entire life garaged in New York State or in Florida. It has only been driven one winter(2025-2026) in NY State. This is unacceptable! The cost of rear harness alone including tax was over $300!
NHTSA #11737908
The infotainment system which includes the backup video system has turned to a green screen intermittently on these models. We just started experiencing this issue in the past week. After searching the Kia user forums, it appears that many people are having a similar issue. When we took it to Kia they stated that car is out of warranty and the part cost alone was over $5000 to repair the head unit. It seems they know they have an issue but don't want to acknowledge it and quickly revert to the warranty. I'd like someone to investigate this as it's a safety risk when you a backing up the car.
NHTSA #11684028
The sunroof malfunctioned while I was attempting to open it, producing a loud pop and causing the glass to become misaligned while the vehicle was parked. There have been numerous reports of this same issue, including incidents in which the sunroof glass has shattered. This appears to be a known defect; however, Kia has refused to acknowledge responsibility or perform the necessary repairs. Kia has quoted the cost of repair at $5,800.
NHTSA #11712237
The 2020 Kia Telluride has an issue with the metal window trim pieces. It was purchased as a Certified Pre-Owned vehicle and we have had to have the trim piece replaced at least three times by the Kia Dealer. The piece keep becoming loose and falling off. Some of the pieces on my vehicle have jus fallen off. At interstate speeds of 70 MPH it would be very dangerous. Fortunately, no incident has happened that has hurt anyone, yet. The 2023-2025 models have been recalled for this exact same issue, and it needs to happen for ALL Kia Telluride models including the 2020-2023 models. It is dangerous and Ken Ganley Kia of New Port Richey is no longer assisting with any sort of warranty or repair unless I do the work. I am having to reach out to Kia and open a case number every time and the dealership is no longer being helpful. This is our primary vehicle used for getting children to school, leisure travel, and daily commuting. Attached are three different incidents of the exact same issue happening. 8/24/2025, 8/11/2025, and 11/21/2025. The dealership also repair some when we initially purchased the vehicle. All work orders can be provided via Ken Ganley Kia of New Port Richey.
NHTSA #11700938
Description of Defect: My 2020 Kia Telluride experienced catastrophic engine failure and excessive oil consumption, which is a known issue for this model year (to the point that I had to sell it just 1 year after I bought it). The vehicle consumes oil at an alarming rate without any dashboard warning lights, or low oil pressure indicators, leading to sudden loss of engine power and potential stalling while in motion. This failure occurred at 93,200 miles, well before the expected service life of the powertrain. Safety Risk: Sudden engine stalling or power loss while driving at highway speeds creates an immediate risk of rear-end collisions and leaves the driver without power steering or braking assistance. The lack of any 'Check Engine' or 'Low Oil' light prior to the mechanical crisis meant there was zero opportunity to safely maneuver off the road before the vehicle became disabled. Furthermore, excessive oil consumption in this engine type has been linked to potential fire risks under the hood. Failure/Incident Details: Despite following all manufacturer-recommended maintenance, the vehicle suffered a major [Engine/Transmission] failure. Kia America has acknowledged the failure but refuses to provide transparency or assistance, despite Technical Service Bulletins (TSB SA428 and TSB 089) existing for these exact powertrain issues. This represents a significant safety defect that puts my family and other drivers at risk.
NHTSA #11724560
I have a 2020 Kia Telluride that I bought brand new from Kia. I have performed regular maintenance on the vehicle and performed the repairs required by any recalls. When my vehicle surpassed 75k miles, the vehicle started having issues with excessive oil consumption. I had my vehicle serviced at 75k miles with the oil changed. When my vehicle was passed 79k miles, the vehicle started stalling, piston misfiring, and engine started vibrating. I took it into the dealer, and they performed diagnostic tests. The determined pistons were working fine but my oil level was very low. This was around 4k miles after my oil change. Kia requires oil changes every 7500 miles. I had the dealer change the oil. Once again, when my vehicle was approaching 4500 miles, the vehicle started to vibrate, piston was not filing properly. I checked my oil level, and it showed very minimal oil on the dip stick. The oil level was well below that was needed for the engine to properly operate. I put closed to 5 quarts of oil to get the engine to the oil level it needed. I am concerned that the excessive oil consumption can lead to the vehicle stalling on the road resulting in collision with other vehicles resulting in bodily injury or harm. According to Kia the oil consumption is fine. How is consuming 5 quarts of oil in 4500 miles fine when the manufacturer states oil changes are required every 7500 miles? The engine itself has a capacity of 6.9 quarts. At the rate my engine is burning oil, I would need over 7.2 quarts of oil to drive 7500 miles. Additionally, having an engine continuously operating with low oil would result in engine damage and thousands of dollars in repairs. The problem I am having in my vehicle is experienced by thousands of Kia Telluride owners. It's the same problem Kia has had in the past with other models. Kia is trying to avoid repairing their defective vehicle and placing the burden on the consumer.
NHTSA #11661242
Oil consumption, consuming too much oil , need it recalled please it’s too much already
NHTSA #11693005
Transmition- I started bringing it into the dealer around 80,000 miles because it was slipping and bucking (gears). Allegedly, they could provide warrenty coverage but could duplicate the problem. It is doing it more frequently and hesitates (drastically) which can cause an accident from behind. Yes, it was reproduced but as I stated, I was told, "They couldn't do 'anything about it'". It has been inspected multiple times at Kia prior to 100K warrenty At one point, my check engine light kept coming on, then it just went off. There seems to be some major faulty component with this make, model and year. I have read many very similiar complaints, online and there seems to be chronilogical issues/problems that arise at certain miles. Everything I have read, it the exact same situation I have been having which is just geting worse by the day. However, I was blatently informed by Kia, "They would not replace the transmition unless it went." I think that is totally ridiculous, you wait until it goes and can cause an accident before you will fix/replace the part. I also read and heard from multiple mechanics that it could be the "failed torque converter" which was never mentioned from the dealer. I have also had issues with the CV axle and oil plastic housing.
NHTSA #11735736
Component/System Failed: Engine — excessive oil consumption and oil leaks leading to complete engine failure requiring full engine replacement. Vehicle is currently at my home and available for inspection upon request. Safety Risk: My vehicle became completely inoperable while in use as my primary family transportation. As a parent of three children this has left my family without safe reliable transportation. An inoperable vehicle also creates safety risks related to emergency situations where transportation is critical. Confirmed by Dealer: Yes. An authorized Kia dealership confirmed the engine defect and approved a full engine replacement. The repair has not yet been performed. Inspections: Vehicle has been inspected exclusively at an authorized Kia dealership where all service and maintenance has been performed. Warning Symptoms: This is the third time this vehicle has become inoperable due to what was previously identified as an oil issue but is now confirmed to be an engine defect. Prior to complete failure the vehicle exhibited ongoing oil leaks and excessive oil consumption over an extended period. AAA roadside assistance was contacted and identified possible starter and battery failure believed to be connected to the engine condition. Additional Note: I have identified NHTSA complaints from other 2020 Kia Telluride owners reporting identical engine oil consumption and failure issues suggesting a pattern defect.
NHTSA #11739922
Following a recent $9,000 engine replacement performed by an authorized Kia dealership, my vehicle suffered a catastrophic, simultaneous mechanical and electronic systems failure while in operation. Without warning, the vehicle triggered the Knock Sensor Detection System (KSDS) and entered "Limp Home Mode," severely restricting vehicle power. Immediately following this, the vehicle experienced a total loss of essential safety and driving controls: Steering Failure: The power steering completely locked up, creating an imminent crash hazard. Dashboard & Gauge Failure: All dashboard warning lights illuminated simultaneously, and the speedometer completely stopped functioning, leaving me unable to monitor vehicle speed. Powertrain & Shifting Malfunction: When brought to a stop and placed into "Park," the vehicle's electronic systems failed to recognize the gear change, indicating on the dashboard that the vehicle was still in "Drive." This created a severe vehicle roll-away risk. Ignition Failure: The vehicle completely refused to shut off or power down when the ignition button was pressed. This event represents an extreme safety hazard involving sudden loss of vehicle control, steering immobilization, roll-away risk, and primary electronic communication failure immediately following a major manufacturer warranty/recall repair. The vehicle is currently un-driveable.
NHTSA #11739467
I was driving down the interstate when all of a sudden, I hear a bang, and my power went crazy, couldn't push the gas at all, my car was suddenly shut off. We coasted to the side of the interstate and got out to see a pile of oil underneath my car. Called a tow truck to help us and he found a massive hole in the engine block / oil pan - catastrophic engine failure. I have 117k miles on my car BUT I have kept up with maintenance on this vehicle. There should be no reason for this to happen. This put my family in immediate danger.
NHTSA #11738539
A continuation from my last post. I brought my car back to the dealer.The worker came out to inspect my car and he lifted the hood and he said I had a loose negative battery cable and that I had the wrong battery in my car. He said that might be the cause of the flickering lights.My car was at the dealership for three days before I was called to come pickup my car.He stated they found another service update that my car needed P0471 and that cleared my check engine light and the battery he said once again I have the wrong battery in my car and they were only able to tighten the negative cable so much.I explained to him that it was the correct battery because I went to Walmart where the battery was purchased and they auto manger printed out that paperwork that shows it is the correct battery for that car.Then he had me sign for my car and I left.While driving home my battery light stared flickering again.So I called him and said I thought you were able to tighten the negative cable to the battery. He then said they did the best they can do because it is the wrong battery.After he got off the phone all my lights on my dashboard lit up.My car seemed possessed.My steering locked up and brakes were not working.Scared and crying i called him back and was telling him what was happening to my car.He said once again it was due to battery. Crying I said I'm scared what do I do?He advised me to put my car in netural and try to pull off to the side.I explained to him that I was on the freeway in 5pm traffic my hazards, signals and brakes aren't working.I then asked him what do I do once I can stop the car.Do I bring it back to the dealership? He said the only thing they can do if i bring it back is to have me buy a new battery.At this point the car completely turned off.I was able to roll off the freeway then my car stopped completely violently as if someone slammed the the brakes.Now they want me to buy a new alternator and transmission.Car had no issue before taking it in.
NHTSA #11743764
Took my 2020 kia telluride for emission software update after being notified by the the dealership. Two days later my check engine light keeps coming on and off. I called the dealership and the said to bring it in only if the light is on. The next day my engine light once again keeps going on and off but now also my battery light keeps flickering on and off as well. My car is also slow to idle and when going slow speed my steering will shake. Also when I first start my car in the morning by RPM needle goes up and down as well as my a/c blow strong and then low matching rpm needle. My car seems to pull on hills it feels as there is not enough power to make it up the hill and my car also shakes. My car was running perfectly fine before I took my car to the dealership for this emission software update.
NHTSA #11737430
Oil leak that I’ve put so much effort in getting fixed or replaced and nothing is working. The seat belts suck. The seats are ripped.
NHTSA #11730781
Vehicle fire causing a total loss to vehicle and home
NHTSA #11716068
While driving on a highway at approximately 50 mph, the vehicle suddenly lost acceleration without warning and was unable to exceed approximately 10–15 mph. This created a dangerous situation requiring immediate maneuvering across multiple lanes of traffic to reach safety. At the time of the incident, the check engine light was illuminated. Diagnostic trouble codes P0191, P2177, and P2179 were later identified, indicating fuel pressure irregularities and air/fuel imbalance. The vehicle was inspected by a dealership, which diagnosed a purge valve vacuum leak and faulty high-pressure fuel system components. The repair required replacement of the purge valve and high-pressure fuel system components. The failure involved components within the fuel/propulsion system and engine systems, which are controlled in part by the electronic control module (ECM). This resulted in a sudden and unexpected loss of propulsion while driving at highway speed. Prior to the incident, there were issues with refueling, including difficulty filling the fuel tank when near empty, indicating a potential developing issue within the fuel system. This condition created a significant safety risk due to the sudden and unexpected loss of vehicle speed in active highway traffic, increasing the risk of collision.
NHTSA #11730157
Several oil housing changes. I’m not the first owner, the oil housing has been changed once already and I’m going to have to do it a second time, the car is only 5 years old. I’ve only owned the vehicle 2 years. The dealership did no diligence to check it, I went to the dealership for years and due to negligence with my oil changes and recalls I stopped going, now I’m having to pay out of pocket for issues they’ve caused. I thought I messed up my car and had a part dragging at the bottom, when I took it in to the dealership they said it was previously not bolted down properly. I had a recall, I was told 3 times my lights were connected and I was “good to go” each time I got in and the car said my lights were not connected. After this I never came back! Not sure if it’s the dealership issue or on the car for my oil housing leak.
NHTSA #11703416
Vehicle manufacturers have certain basic rules and procedures that must be followed. When a vehicle manufacturer sells a vehicle, it has a duty to ensure that the vehicle functions properly and safely for its advertised use and is free from defects. When a vehicle manufacturer discovers a defect, it must explicitly disclose the defect and make it right or cease selling the vehicle. When a vehicle manufacturer provides a warranty, it must stand by that warranty. I believe Kia has breached its duties and rules as follows. Specifically, these Class Vehicles (Tellurides and Others) have malfunctions regarding their incorrectly manufactured piston oil rings which can result in engine damage and failure, and even potentially cause a fire known internally and secularly as an ("Oil Ring Defect”). Now, I purchased this car in January of 2023. Based on Kia’s active and persistent promotions touting the quality of its vehicles and my partners admiration of Kia vehicles, we considered Kia a quality company with a strong reputation for producing reliable vehicles. In addition to Kia's reputation through its marketing and promotion. We decided on the 2020 Kia Telluride because we believed it was a high-quality vehicle, after a salesman convinced us that the vehicle was highly reliable and came with great technological features. Since purchasing this vehicle it has only taken the vehicle to the certified dealership for its routine maintenance as recommended by both the vehicle alert system and the Service Department at Courtesy Kia. However, through all our consistent visits to dealerships, we had never been told of any recalls or defects related to his vehicle’s oil ring system. Since 2015, KIA has designed, manufactured, distributed, sold, and leased the Class Vehicles with this problem. As discussed earlier and in more detail below, the Class Vehicles contain a defect that causes a serious safety concern. The unresolved defect with the Telluride engine is an attack on owners.
NHTSA #11708957
the car burns through oil at an absurd rate- no warning and then shakes when coming to a stop, then completely stalls and shuts off at stop lights and stop signs. I was stuck in an intersection with my two kids in the car. the car stinks of gasoline and does not seem right. Kia dealership claimed to have fixed the oil issue for over $350 and yet I still have to get frequent oil changes and top offs. NOT safe! I have read countless tings about this happening to Tellurides- especially 2020 and 2021s... my engine is probably ruined and Kia is doing nothing!
NHTSA #11722876
The contact owns a 2020 Kia Telluride. The contact stated that the sunroof failed to close after being opened. The vehicle was taken to the dealer, who diagnosed that the cables for the sunroof had fractured and needed to be replaced. The vehicle was not repaired. The dealer secured the sunroof using duct tape as a temporary fix. The contact found information on Technical Service Bulletin, NHTSA ID: 10239743 (Visibility, Structure), which was related to the failure. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was approximately 45,000.
NHTSA #11694026
Failed windshield Available for inspection Unexpectedly Cracked across full length of windshield Blocking view of road causes glare There is a 2020 model class action suit and many complaints
NHTSA #11697830
I had the AWD coupler replaced at 66000 under warranty due to a TSB and hesitation when turning at slow speeds. I'm at 110000 and the AWD coupler is failing again and needs replacement but Kia warranty won't cover it again. Very frustrated
NHTSA #11688822
The contact owns a 2020 Kia Telluride. The contact stated that while he was servicing the vehicle, the contact noticed that there was a hole in the rear upper part of the engine block. There was no warning light illuminated. The dealer was contacted. Additionally, the contact stated while driving at various speeds, there was an abnormal burning oil odor coming from the engine. The vehicle was taken to an unknown dealer, where the contact was informed that the engine would need to be disassembled to determine the cause of the failure. Additionally, the dealer informed the contact that three oil changes needed to be performed, and the engine needed to be flushed and replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to follow the dealer's instructions. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 93,364.
NHTSA #11674295
Windshield cracked from minor item being thrown up by car in front of me. Engine burns out no oil on dipstick with regular maintenance engine tick transmission slips axle boot ripped oil pan cracked due to it being faulty
NHTSA #11690141
We have had multiple issues with this car. First the pearl white peeling off on hood and above the windshield. Second CV3 axles boots leaking on our vehicle and multiple others at the Kia dealership. Third burnin oil even with good maintenance records. 3rd sunroof won’t open or close now for no reason at all. 4th back seat now attempts to fold at random times. Even with our kids in the seat. 5th oil housing leak. 6th CEL comes on and off randomly causing it to run rough. 7th screen is now to have issues of not working right. We’ve had to pay out of pocket for multiple things. Including the paint. We’ve spoken to service department and common issue they don’t see why it’s not a recall by now. Dealership is no help. Beware
NHTSA #11710216
It took 8 months to repair the Recall #SC299B HALOGEN HEADLAMP-BOTH. Repair was done 04/03/2025, which appears to have not last long as high beam is low again and I am afraid to drive in early morning, dusk, or evening due to the timid, low bearing high beams. This is very unsettling as we have made three complaints due to negligence and lack of efficiency for recall repair, being in an accident due to not seeing a deer run across and we hit it, as well as, failed state inspection due to light issues (twice) that negatively impacted financial stability and job security as one driver has to have a clear safety inspection in order to work. Kia corporate has been contacted 6 times via email and called back to discuss ongoing issues, however, there does not appear to be any resolution and/or willingness to discuss ongoing issues with our car. It would be nice to discuss this matter and find a solution that alleviates hardship this recall (and apparent lack of fix as lights continue to be an issue) and Kia dealer/company has made. We would appreciate being bought out and/or provided reimbursements and buyout. Either way, we hope others do NOT face the ongoing stress and issues telluride has given us. It is not ideal or fair to continue being fearful of the safety and reliability of our car despite company’s “attempt” of fixing it.
NHTSA #11664738
Showing the 150 most significant of 724 complaints reported to NHTSA.
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