Below are recalls and complaints reported to NHTSA for the 2019 Kia Niro. This information is consumer-reported and provided for general informational purposes only. Vehicles like this may qualify under California lemon law depending on their individual repair history.
The following recalls were reported to NHTSA. A recall does not by itself establish that any individual vehicle is defective.
Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.
Reported consequence: A fire increases the risk of injury.
Remedy: Dealers will inspect and replace the hydraulic clutch actuator as necessary and install a new fuse, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC276.
The following are consumer-reported complaints filed with NHTSA. These are unverified allegations and are not proof that any defect exists.
This complaint supplements a previously submitted report filed today, June 18, 2026, (Original is Complaint Number: 11845044) regarding the same vehicle and condition (TSB ELE234 drive unit rumble noise). The correct VIN for this vehicle is [XXX] — a 2019 Kia Niro EV EX Premium, 138,457 miles. I am filing on behalf of the vehicle owner, [XXX], who has authorized me to act as his advocate. The owner is a Ukrainian speaker and I am assisting with all documentation and communications. In addition to TSB ELE234 (drive unit motor rumble, April 2021), this vehicle is also subject to Kia Service Action SA512 (April 2023): Inverter Coolant/Debris Flushing for the "Refill Inverter Coolant" cluster warning, affecting 2019–2022 Niro EVs produced May 10, 2019 through October 4, 2021. SA512 has also not been confirmed as completed on this VIN. CARFAX records document multiple authorized Kia dealer visits — at Roseville Kia and Folsom Lake Kia — between 2019 and 2022, during the period both ELE234 and SA512 were active and applicable. Neither service action was applied during those visits. This filing requests that NHTSA investigate both the safety implications of the ELE234 drivetrain defect and the broader pattern of authorized Kia dealers failing to notify owners of and apply active service bulletins during routine service visits on affected VINs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11745054
2019 Kia Niro DCT engaged REVERSE during manual 1→2 upshift attempt in Sport Mode, causing violent reversal. Resets with ignition cycle. Smell of burnt clutch present. Happend at 41,000mi, then 73,000mi then again today at 154,584. Believe it may be a faulty range selector, corrupted tcu logic, or both. **Canadian Recall R238 (May 2022)** for DCT clutch actuators
NHTSA #11666944
Our 2019 Kia Niro EV (approximately 138,000 miles) exhibits an abnormal rumble/growling noise from the front drive unit while driving slowly in "D" range and when accelerating or decelerating between 0–25 mph. This symptom matches exactly the condition described in Kia Technical Service Bulletin ELE234 (Rev. 1, April 2021): "Drive Unit Inspection & Replacement for EV Motor Rumble Noise," which covers all 2019MY Niro EV vehicles produced from December 5, 2018. To our knowledge, TSB ELE234 has never been performed on this vehicle. The repair involves replacement of motor/roll mount brackets and, if necessary, traction motor or reduction gear replacement. Kia has a documented, tiered repair procedure for this exact issue with assigned labor operation codes. The failure presents a safety concern because drivetrain noise at low speed can precede loss of drive power or sudden drivetrain failure, which creates a hazard in traffic, intersections, and during highway merging. Despite the existence of this TSB since April 2021, NHTSA appears to have few or no formal complaints logged for this specific defect, meaning it has not triggered the regulatory scrutiny it warrants given the documented widespread nature of the issue. I am requesting that NHTSA investigate whether a formal recall of affected 2019 Kia Niro EV vehicles is warranted for this drivetrain defect.
NHTSA #11745044
The contact owns a 2019 Kia Niro PHEV. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer informed the contact to ship the vehicle to the United States for the repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA #11611750
When accelerating from a dead stop, sometimes the car makes a very loud 'clunk' noise and lurches forward. Similar to the feeling when someone drives a manual transmission and takes the clutch out too fast. The car eventually finds the first gear and keeps driving, but this problem happens daily. Maybe around 5-10% of the time after every stop. There are multiple similar complaints on the NHTSA website and on online forums. It is a well-documented issue.
NHTSA #11605641
Car made loud whinning noise for 6 months, due to defective transmission. KIA refused to fix because car was out of warranty- but has TSB: ELE234. My extended warranty did not cover because it was a known defect from KIA.' Car stopped working, transmission was repaired. Please see below attached 16k invoice.
NHTSA #11625464
There’s motor rumble due to a misalignment of the traction motor and reduction gear. It’s a known issue with these vehicles and a technical bulletin was issued but no recall. I’ve brought the vehicle in twice and the first time the dealer told me there was nothing wrong. Now a year later they admit it is wrong and is unsafe to drive without a $10k replacement.
NHTSA #11612682
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was at the dealer for the scheduled recall repair, the vehicle was inspected. The contact's wife was informed that the hydraulic clutch actuator (HCA) was faulty and needed to be replaced. The contact's wife was informed that the parts were unavailable, and the repair needed to be rescheduled. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,473. Parts distribution disconnect.
NHTSA #11571396
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11562063
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11556459
This is a published TSB but it doesn't appear when searching for this vehicle. I have to search in google for specific phrases to find this on your website. "DRIVE UNIT INSPECTION & REPLACEMENT FOR EV MOTOR RUMBLE NOISE " Kia Niro EV: [XXX] Hyundai Kona EV: [XXX] Known issue with many customers reporting Kia and Hyundai Motor failures. But since it is not an official recall campaign, it doesn't pop up when researching Kia Niro, Soul, Hyundai Kona, Ioniq EVs. Many consumers report that service centers will gaslight, dismiss, downplay, or falsely blame on brakes, rotors, other unrelated parts. Some have reported they flat out refuse to work on their car even if they bought it there, stating that they don't have technicians trained for EV service. And when/if we are lucky enough for service departments to do repairs, the parts are on backorder. They have to replace brackets/mounts that never resolve issue until finally replacing the motor/gearbox. Often the problem comes back in a few months as the replacement parts don't actually address the root causes. This should certainly be a full recall campaign that the public is made aware of. A final note here on the problem with these extensive complicated long services, is that people are without a vehicle during the whole process. Dealerships and Manufacturers pass the buck, point the finger to each other. Dealerships don't offer loaners, they say check with Kia for rental reimbursement. No one who plans a budget for a new car payment, ever factors in $2-3000 for months of car rental payments that the Manufacturer won't pay until the service is fully finished. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11558343
The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11550175
Kia has a recall on this model for the power train automatic internal clutch under NHTSA Campaign ID 23V534000 Kia Recall number is SC276. My vehicle had the HEV light come on so it is currently at the Dealership for service. They have told me the Hydraulic clutch fluid has leaked into the fuse panel and needs replaced. According to Kia my VIN number is not included in the recall, but the issue is the exact issue being explained by this national recall. It seems they need to expand the recall to include more Niro's than in this recall to include my VIN.
NHTSA #11541478
From a stop, I step on the gas quickly and it feels like the transmission has just broken. It causes my pulse to increase and scares and distracts me so much I've almost had an accident a several times. I have scheduled an appointment with Kia to assess the problem. I will provide an update once they have concluded their assessment.
NHTSA #11536669
Constantly get a refill inverter coolant light on dash, have taken it in to dealer and are unable to correct it.
NHTSA #11579193
My car sometimes lurches when I am moving from a stopped position. This is dangerous as it causes the car to hesitate when I am sometimes pulling out across traffic for a left turn. It is especially frequent when I am on a slight incline. It feels like it might have something to do with the transmission shifting from the EV mode. I have read about other people having the same problem with this car on online forums but there have been no recalls and they have the same trouble getting their dealerships to fix it. I took my car to the dealership multiple times, and they were able to reproduce the issue and thought it was initially something to do with calibrating the computers. It seemed to temporarily "fix" it so I picked it back up, just to have the same problem a week later. Since it happens sporadically, it has been difficult to get the dealership to fix the issue as sometimes they are unable to reproduce the issue.
NHTSA #11552928
The contact owns a 2019 Kia Niro. The contact stated that while operating the vehicle, the message "Pull Over and Shut off Engine" was displayed and a burning odor was coming from the engine compartment. After restarting the vehicle, the failure was self-corrected. The vehicle was taken to the local dealer who determined that fluid had leaked into the clutch actuator and the clutch actuator needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was previously inspected as part of the NHTSA Campaign Number: 23V534000 (POWER TRAIN). The contact stated that the vehicle experienced the failure listed in the recall. The failure mileage was 35,000.
NHTSA #11677830
SINCE NOVEMBER OF 2020, OUR NIRO HAS BEEN AT A KIA SERVICE CENTER 12 TIMES AT 4 DIFFERENT DEALERSHIPS IN A DESPERATE ATTEMPT TO GET OUR NIRO TO REPLICATE, WHAT I THINK IS ANOTHER TRANSMISSION ISSUE, DURING THE MILE OR TWO THE TECH TEST-DRIVES THE VEHICLE FOR DIAGNOSIS. WHEN I AM COMING TO A COMPLETE STOP, ONCE IN A WHILE I HEAR A VERY LOUD BANG OR A MOMENTARY LOUD SCRAPING NOISE AS IF A METAL SPATULA IS BEING SWIFTLY DRAGGED ACROSS A SLAB OF CONCRETE. WHEN THIS OCCURS, THE CAR ALSO SEEMS TO LUNGE FORWARD AS IF I AM SLIPPING ON ICE OR WET LEAVES. AT A FEW DEALERSHIPS, I HAVE DESCRIBED IT LIKE ALMOST COMING TO A COMPLETE STOP AND THEN GETTING HIT FROM THE REAR. THIS, TO ME MEANS GEARS ARE GRABBING WHAT GEARS GRAB (I ASSUME OTHER GEARS) AND CAUSING THE DRIVE SHAFT TO TURN AND THUS CAUSING THE WHEELS TO ROTATE WITHOUT REASON TO DO SO. SINCE MY FOOT IS NOT COMPLETELY PRESSING DOWN ON THE BRAKE PEDAL AS I AM STILL SLOWING DOWN APPROACHING A RED LIGHT (OR A STOP SIGN, SPEED BUMP, DRIVEWAY, PEDESTRIAN, ETC), THE CAR MAKES THAT NOTORIOUS LOUD BANG OR SCRAPE SOUND AND THEN JOLTS FORWARD A BIT, ENOUGH TO SCARE THE DAYLIGHTS OUT OF ME. NOTHING ALERTS ME WHEN THIS WILL HAPPEN, IT JUST HAPPENED AND WHEN IT DOES, THE CAR GETS AWAY FROM ME UNTIL I CAN FULLY BRAKE OR UNTIL THE GEARS DISENGAGE (OR STOP DOING WHAT THEY ARE DOING TO CAUSE THIS ISSUE).
NHTSA #11413613
I BOUGHT MY 2019 CAR ON DECEMBER 2020. WHEN THE CAR IS STOPPED, AND I START FORWARD, THE CAR JERKS AND MAKE A LOUD NOISE. THIS HAPPENS TO ME RANDOMLY, BUT ONCE VERY 15 STOPS IN AVERAGE, ABOUT ONCE EVERY 2 DAYS. I WENT TO AN ONLINE FORUM OF KIA OWNERS AND IT SEEMS THAT THE PROBLEM COMES FROM THE WRONG TRANSMISSION FLUID BEING PUT INTO THE CAR DURING PRODUCTION. THERE IS A KIA TECHNICAL SERVICE BULLETIN THAT DEALS WITH CHANGING THE TRANSMISSION FLUID AT HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10174520-0001.PDF BUT WHEN I CALLED KIA USA, THEY TOLD ME THAT IT IS NOT ASSOCIATED TO MY VIN. I HAVE BEEN 5 TIMES TO 2 DIFFERENT KIA DEALERSHIP AND IT'S STILL NOT FIXED BECAUSE THEY HAD DIFFICULTY REPRODUCING AND DIAGNOSING THE PROBLEM. BUT THE SECOND DEALERSHIP TOLD ME THAT HE WAS ABLE TO REPRODUCE THE ISSUE ONCE. I TOOK 2 VIDEOS (INSIDE AND OUTSIDE THE CAR) OF THE PROBLEM, WHERE ONE CAN HEAR THE LOUD NOISE.
NHTSA #11406006
WHEN I WAS GOING TO LA USING 110 EXPRESS LANE. CAR STOP UNPREDICTABLY TOTALLY AND I PARKED THE CAR LEFT SIDE 110 EXPRESS LANE. I WAS STAYED 3 HOURS UNTIL TOW COMING.
NHTSA #11317160
Within the first 6 months of owning our 2019 Kia Plugin Hybrid, we started experiencing a clunk with a lurch when accelerating from a stopped position. The issue became progressively worse over time - increasing in frequency and severity. The car has been to the Kia Lupient dealership in Brooklyn Park, MN multiple times for this issue. At our most recent visit on November 7th, 2022, the service advisor acknowledged that the issue may be due to shipping the vehicle with the wrong transmission fluid. The transmission fluid was replaced with the correct fluid. However, we experienced the issue again on December 2, 2022. Could the wrong fluid have caused permanent damage to the transmission? This Technical Service Bulletin (https://static.nhtsa.gov/odi/tsbs/2020/MC-10174520-0001.pdf) indicates that could be true. We are pursing arbitration with the dealership.
NHTSA #11499188
THE VEHICLE WILL SOMETIMES GO FORWARD EVENTHOUGH THE GEAR SHIFT IS IN THE R POSITION FOR REVERSE. AND THE OPPOSITE HAPPENS. I MAY GO IN REVERSE EVENTHOUGH THE GEAR IS IN THE D POSITION FOR DRIVE. -- I BELIEVE THE ABOVE HAPPENS IF I SHIFT GEARS TOO QUICKLY BEFORE THE CAR FINISHES ITS SYSTEM CHECK. -- THAT IS MY OWN TROUBLESHOOTING EFFORT/OPINION. THE WRONG MOTION HAPPENS WHEN STARTING FROM A STATIONARY POSITION. FOR EXAMPLE STARTING THE CAR AND WANTING TO DRIVE FORWARD OUT OF A PARKING SPOT OR WANTING TO GO REVERSE TO BACK OUT OF A GARAGE. ---- IT'S HAPPENED SEVERAL TIMES. I NOTIFIED THE DEAL SALES REP BACK IN OCT. WHEN IT FIRST HAPPENED. IT'S HAPPEND A COUPLE OTHER TIMES AND FINALLY I FOUND THIS WEBSITE AFTER IT HAPPENED AGAIN THIS WEEK.
NHTSA #11300065
ONGOING ISSUE: RANDOMLY FROM A COMPLETE STOP, UPON ACCELERATION THERE IS A LOUD CLUNKING NOISE. AS IF I AM BEING REAR-ENDED. POSSIBLY THE TRANSMISSION. HAPPENS MORE OFTEN IN COLD WEATHER WHEN THE GAS ENGINE IS IN USE MORE.
NHTSA #11398541
TL* THE CONSUMER RENTED A 2019 KIA NIRO. THE CONSUMER STATED THAT WHEN THE VEHICLE WAS STARTED AND PLACED IN REVERSE, THE VEHICLE MOVED FORWARD WITHOUT WARNING. THE GEAR SHIFT INDICATOR DISPLAYED THAT THE VEHICLE WAS IN REVERSE AT THE TIME OF THE FAILURE. THE VEHICLE WAS RETURNED TO THE RENTAL COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE VIN WAS UNKNOWN. *AS
NHTSA #11269378
The vehicle has an intermittent jerk/clunk sound when accelerating or coming to a stop. Occasionally it can feel as if the clutch is coming engaging/disengaging roughly and cause passenger's heads to shake forward. In a few instances there has been a delay when pressing on the brakes to initiate stopping before the vehicle, this momentary loss of control is alarming. It feels as if the clutch and brakes did not react to the pedal immediately. I have taken the vehicle to the Kearny Mesa Kia dealership to diagnose the issue on 3 separate occasions starting from 2 months after purchasing the vehicle. On the most recent visit they have diagnosed that dual clutch failed a calibration test - it is unclear if they performed this test on the previous visits. Repairs have not yet been performed as I am disputing the out of warranty claim by the dealership
NHTSA #11477529
When coming to a stop, the car will jerk forward with a loud clack sound. Sometimes it's mild, but other times it is as if the car had been rear-ended, causing it to lurch forward abruptly. There is no rhyme or reason to when it will happen, but it is always when coming to a stop, usually at a very slow speed.
NHTSA #11506051
The Hydraulic Clutch Actuator has caused functional driving issues and caused my vehicle to go into limp mode. I was never informed of the recall issue prior to purchase, and the recall was marked as complete, when it was not. The fix for KIA NIRO Recall SC276 was incomplete in January 2024, and I purchased my vehicle in April 2024. My issues started in November 2025, and the incomplete recall issue has been ongoing. KIA offers only a 1/2-way fix, and this is simply not acceptable.
NHTSA #11743671
I am writing to formally file a complaint regarding the mishandling of a recall repair (Recall SC276) by the authorized dealership KIA of Lincolnwood, located in Illinois. In October 2024, I contacted the dealership in relation to Recall SC276. A diagnostic inspection confirmed the issue, related to the HCA system, and was supported by multiple error codes: U1010, U1011, P17ED, P17EE. I was informed that the required parts were not available at the time and would be ordered. Despite the known fire risk associated with this recall, the dealership allowed me to drive the vehicle home, which clearly contradicts the safety procedures outlined in Kia’s own recall regulations. I waited approximately two months for a follow-up, but received no communication from the dealership. I called them myself and was informed, after repeated inquiries, that the replacement part had allegedly been damaged during delivery, and that I would need to wait longer. Weeks later, I was contacted and asked to bring the vehicle in. By that time, the car could no longer operate under its own power and had to be transported to the dealership. I left it for repairs. Shockingly, within an hour I received a call saying the car was “ready for pickup.” Upon returning, I discovered that nothing had been done. The vehicle was parked exactly where I had left it. After further discussions, the dealership admitted that the repair had not been performed and the part had not been replaced. I have photographic evidence to confirm this. They assured me the part would be ordered again. My vehicle remained at the dealership from early January until late April 2025. Eventually, I was told that I must pick up the vehicle or face storage fees. Still, no repairs had been completed. This dealership has twice returned the vehicle to me without making the required safety repairs, despite the known risk of fire and potential harm to life. They also misled me about the repair status on multiple occasions.
NHTSA #11666341
This complaint references the open recall with the Kia reference SC276 and the NHTSA reference of 23V534. Kia has not been able to provide me with repair despite a notice from them stating a remedy is available, and appears Kia may be sending out faulty notices. I first received notice in July/August, 2023 that this recall was in process but remedy was not available. This week, I recieved a letter dated December 29, 2023 that explicitly states remedy is available (attachments will be added). However, the NHTSA website, the Kia recall website, and my local Kia dealer all as of today (01/04/24) say that remedy still is not available. I have attempted to call Kia customer care at the number on the letter, but every attempt has resulted in their system hanging up on me before I could reach anyone.
NHTSA #11563593
Driving to work and all of a sudden my front right side tilts down and scares me to death. This starts to effect my steering. This also happened to the side only 1 time. I believe this maybe a front lower control arm issue.
NHTSA #11546776
It caught on fire and burnt my house down when it was in my carport. Not sure why but it happened august 2,2022.
NHTSA #11537776
For no apparent reason (other than a stress crack or other manufacturer or design defect), a long crack appeared in my windshield (start from the bottom left and going up and over about 20 inches). It is an interior window crack that cannot be felt from the inside or outside. Vehicle was simply parked at the time. Not caused by accident, rock or other impact. Dealer so far refused to replace the windshield under warranty although it is clear within the Basic Warranty Coverage and not excluded from coverage. Based on Google search, it appears that Kia has a long history of knowing about windshield cracks on different models, not just the Telluride which is part of class action lawsuit. Kia needs to be replacing cracked windshields like this per its Basic Warranty terms. It is a significant safety hazard.
NHTSA #11425119
THE VEHICLE ACCELERATED AS IF I HAD PRESSED ON GAS PEDAL WHEN IT CAME TO A STOP JUST BEFORE PUTTING IT IN PARK GEAR. THIS IS A SAFETY ISSUE, AS IT CAN HIT SOMEONE OR SOMETHING. THIS HAPPENED AT ABOUT 6400 MILES AND AGAIN AT ABOUT 6600 MILES. BOTH TIMES IT HAPPENED IN MY DRIVEWAY, WHICH IS FLAT.
NHTSA #11355331
PULLING INTO MY PARKING SPACE, BARELY MOVING, CAR SUDDENLY LUNGED FORWARD AND TO THE RIGHT OVER A CONCRETE BARRIER AND UPHILL. THIS HAPPENED WITH ANOTHER KIA - FORTE- A FEW YEARS AGO . SAME TRAJECTORY. LOW SPEED TURN, I DID NOT ACCELERATE.
NHTSA #11321456
Obnoxious eye and lung burning fumes in the car when turning the heater on. It was so from the day I bought it. Many owners have reported it also on Kia nitro forum . I drive in the cold without the heater or leave the window open to let the fumes out. It’s a health hazard and seems to relate to their heater core or it’s insulation material. Dealer and Kia claim nothing is wrong. It’s a health and safety hazard in need of immediate solution and recall. Also car’s steering column make a wheezing or rubbing noise when turning the wheel. Dealer says it’s normal. It’s not a safety hazard yet. But I have never driven or heard any other car with persistent rubbing noise it it’s inside the car’s steering column. Whatever is rubbing will eventually wear out posing failure and safety risk. A voluntary recall may be in order.
NHTSA #11469746
Hydraulic fluid is leaking onto the hydraulic clutch actuator’s circuit board, creating a potential fire hazard. The vehicle requires replacement of the dual clutch and slave cylinder. This failure occurred just over one year after Kia replaced the dual clutch and performed a full engine replacement at a Kia dealership. This condition is identical to a known safety recall affecting 2019–2022 Kia Niro vehicles involving hydraulic clutch fluid leaking onto the actuator circuit board and creating a fire risk. Although my VIN is not listed under the recall, the vehicle is the same year, make, model, and drivetrain and is exhibiting the same defect described in the recall. This appears to be a recurring safety defect involving the hydraulic clutch system.
NHTSA #11715377
1. Failed Component/System: EV plastic charging door does not open using the electronic unlock mechanism on the key. Unable to charge EV vehicle due to this fundamental failure. IMPORTANT: There are no manual override mechanisms provided by the manufacturer - KIA to open this charging door. This makes the EV both unsafe and unusable since it cannot be charged. 2. Safety Risk: Unable to charge an EV vehicle is a fundamental EV electrical system component failure that can create an unsafe situation since it occurs without any warning and leave the car owner stranded. The Manufacturer - KIA has not provided any manual fail safe/override mechanism to open the charging door manually. This is also a fundamental safety issue since the failure occurred without any warning lamp/other indication to the owner. IMPORTANT: Other KIA NIRO EV owners have complained about the same issue in online forums. Refer attachment - [XXX] 3. Dealer Problem Reproduction: NO since dealer demands a $299.99 diagnostic fee. Multiple attempts to contact the dealer and manufacturer KIA to waive the diagnostic fee were unsuccessful. 4. Manufacturer/Police/Insurance Inspection: No. KIA refused to deal with this issue under the KIA 10-year/100,000-Electric vehicle (EV) system warranty even though the warranty description mentions all internal parts. Reference: KIA Case No. [XXX]. NOTE: KIA does not allow the case history to be retrieved from their manufacturer portal because they have closed the case. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure? NO 6. When did they first appear? [XXX] (approximately) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11687183
While I’m driving a turtle light randomly illuminates and the car shuts off. The car shuts off from a few seconds up to a minute so far. I have taken it to Kia McDonough Ga and to no avail nothing: they had my car 2 months and by the time they did the diagnostic “the computer box reset”. Why let it sit for a diagnostic when all they are doing is connecting to a computer. I provided them videos and pictures and nothing. This is a danger any passengers, other drivers, as well as myself. The times are random and once the light comes on it’s off. Battery is new, battery is charged.
NHTSA #11630030
EV battery cooling system displayed the warning, "LOW INVERTER COOLANT LEVEL." I checked and it is not low.
NHTSA #11599526
My 2019 Kia Niro LX PHEV is or has recently been the subject of multiple including NHTSA Recall Number [XXX] and Service Action [XXX]. Despite coordinating repair of these defects with the University Kia dealership located at 5105 Durham Chapel Hill Blvd, Durham, NC 27707 (hereafter 'University Kia"), and taking my vehicle to University Kia for those repairs twice, University Kia has been unable or unwilling to repair the defects over a 4-month period. This delay has not been due to parts availability, as I have received multiple assurances that parts needed to repair the defects were available. After three separate service appointments, University Kia has been unable to address these defects, and my vehicle remains in an unsafe condition. P.S.: The numbers on the prior page of the form where I can nominally report these issues (888-327-4236 & 800-424-9153) don't seem to be working. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11579063
12 volt battery will suddenly and without warning loose capacity to power the vehicle operating controls and displays including remote key access, start sequence using push button start, and traction battery charging through charging port. While parked and connected to a charging station vehicle ‘died’ in place. This occurred within 10 minutes of last use of remote key to unlock doors, open doors, place shopping bags, close doors, and use driver door push button feature to relock doors. Outside air temperature was mid 20’s Fahrenheit. Traction battery was fully depleted per dashboard miles available display as vehicle driven 20 plus miles using hybrid vehicle mode just prior to parking at charging station. Vehicle was removed from charging station connection and 1.5 hours later jump started using connection under hood. After start was driven just under 4 miles to home garage where plugged into 110 volt home charger. Multimeter on 12 volt system after recharge of traction battery read over 12 volts. Appears that control system for maintaining charge on 12 volt system using traction battery has a flaw that fails to detect 12 volt battery condition and react correctly. While this occurred this time while vehicle stopped and shutoff there is potential for such to occur while vehicle in a roadway at highway speeds causing vehicle to loose all power as 12 volt system powers all operating logic. As a practicing engineer over 50 years and college instructor of engineering for about 40 years it appears that there is a software error in assuring 12 volt system intact and a failure of the software to identify potential problem, notify operator, provide a manual reboot of operating system before 12 volt system reaches failure level if it ever did. Unlike alternator equipped vehicles that show failure of alternator no such given on hybrid.
NHTSA #11571634
Continuing and worsening motor rumbling noise and ticking/clicking at slow speeds. Spent a couple of months and without car for weeks just to have kia confirm and have gearbox changed. This has existed in some form for a couple years now.
NHTSA #11698695
On June 28, 2022, I set my Juicebox Pro 40 charger to charge my car overnight. The car did not charge and I discovered that the breaker had tripped. I tried resetting the breaker and it immediately tripped again. I noticed a burning smell in the garage in the vicinity of the charger after attempting to reset the breaker. There was discoloration on the unit box. I then unplugged the unit at which point I was able to reset the breaker without it tripping. I concluded that the unit was unsafe to use and I returned it to ENEL. I bought a new one while I waited for warranty service on the old unit. I have not tested the old unit since it was repaired by ENEL. It was my judgment at the time, and remains so, that the unit presented a fire hazard.
NHTSA #11618747
While driving an error message appeared about regenerative braking system error and the braking effectiveness was severely impaired.
NHTSA #11673145
Breaks seized to respond when doing a sharp break. Vehicle did not break and slid off until it hit the vehicle up front. Waiting for vehicle inspection to begin. No warning signs, lights, or prior issues happened before the incident.
NHTSA #11557140
The rubber pad on the brake pedal came off almost causing me not to be able to stop effectively. What was left is a small steel pedal which sometimes is challenging to feel.
NHTSA #11505781
Twice the vehicle has lost all ability to brake or accelerate suddenly while driving speeds over 60 mph. The brake sticks in the up position, emergency brake doesn't work, and the gas pedal goes to the floor but does not work. The vehicle electrical panel goes haywire, battery of hybrid shows dead, then all gauges flash and change going up, down, and changing erratically. Vehicle lost all control in February and had to collide into something to stop.
NHTSA #11454862
TL* THE CONTACT OWNS A 2019 KIA NIRO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. IN ADDITION WHILE TAKING THE EXIT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY STEERING THE VEHICLE TO THE SIDE AND INTO A PARKING LOT. THE CONTACT STATED ALL WARNING LIGHTS WERE ILLUMINATED WHEN THE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE REAR DRIVER SIDE TIRE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LOCAL DEALER (POMONA KIA SUPERSTORE LOCATED AT 8 RIO RANCHO RD, POMONA, CA 91766) WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.*DT*JB
NHTSA #11351885
I have a Kia Niro Hybrid. I had the check engine light come on. I took it to Kia dealership in Cicero, NY (Driver's Village/ Burdick Kia. Upon inspection, the dealership stated the following: "CONFIRM CUSTOMER CONCERN CEL ON, P0401 EGR INSUFFICIENT FLOW EGR PORT BECOMES CLOGGED AT HIGH MILEAGE, EGR REPLACEMENT WOULD CORRECT LIGHT TEMPORARILY HOWEVER CASUAL CONDITION WILL STILL REMAIN, CLOG IN EGR FROM ENGINE ITSELF. LONG BLOCK REPLACEMENT MAY BE NEEDED FOR FULL CORRECTION OF CONDITION"
NHTSA #11637525
Service bulletin eng212. 4th cylinder misfire. Diagnostic has been done at Dennis Dillon 9501west Fairview ave Boise id 83704. Engine shaking when increasing speeds above 30 mph. Started without warning while driving. It was recently serviced for routine items on October 16th 2024. On November 5th it had diagnostic performed. Check engine light and display showed automatic diagnostics, engine control system, possible engine condition. I was on my way to vote. Yes it is available for inspection. I am currently not driving it but unsure what to do with it since the value of the car and amount of repairs needed are close in range.
NHTSA #11624965
The contact owned a 2019 Kia Niro. The contact stated while driving at an undisclosed speed, the contact noticed a ticking and a popping sound coming from the vehicle. The contact's friend who was following behind noticed white smoke coming from the exhaust pipe. The vehicle was driven to the destination. The following day, the oil level was checked, and the contact stated that the oil level was low; however, there was no sign of an oil leak. The contact stated that when the vehicle was started and made a rattling sound. The contact turned the vehicle off and the vehicle was towed to an independent mechanic where it was diagnosed with a hole in the crankcase. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 120,000.
NHTSA #11606590
Recall letter from KIA states "WARNING: You may experience illumination of the HEV warning light. If this occurs, pull over to a safe location and contact Kia Roadside Assistance ... to request to have your vehicle towed to the nearest authorized Kia dealership as soon as possible." This implies that the car is not safely driveable if the HEV warning light illuminates. My HEV warning light illuminated, but neither of two local Kia dealerships is willing to take responsibility since the "remedy is not available" from Kia. This means I have lost the safe use of my car for an indefinite period without any compensation from Kia.
NHTSA #11559774
The contact owns a 2019 Kia Niro. The contact stated while driving at an undisclosed speed, the vehicle jerked. The check engine warning light and the hybrid battery warning light were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clutch actuator was leaking, and the dual clutch and slave cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact stated that the engine and dual clutch were replaced two years ago. The contact related the failure to NHTSA Campaign Number: 23V534000 (POWER TRAIN); however, the VIN was not included. The failure mileage was approximately 100,000.
NHTSA #11722353
The contact owns 2019 Kia Niro. The contact stated that on several occasions when the vehicle was started, the check engine warning intermittently illuminated. The contact stated that while driving and accelerating, the vehicle lost motive power momentarily. The vehicle was taken to an independent mechanic and DTC: P074A, P1921, P074A/73, and P1921-77 were retrieved. The vehicle was taken to a dealer where it a diagnosed and determined that the transmission gear actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.
NHTSA #11669557
TL* THE CONTACT LEASED A 2019 KIA NIRO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED TWICE. THE VEHICLE WAS TAKEN TO KAEARNY MESA FORD KIA DEALER (7303 CLAIREMONT MESA BOULEVARD, SAN DIEGO, CA 92111, (858)560-6965, AND THE VEHICLE WAS TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
NHTSA #11326198
Ever since the car was purchased 2nd hand, I reported an issue with the car within the 30 day warranty period that the vehicle was steering towards the right and would not go in a straight line, also it popped when steering right, 2 days ago the rod that connects to the bar in the middle that moves in and out as you steer came undone and was chipped
NHTSA #11655978
STEERING WHEEL MAKES A LOUD SQUEALING NOISE WHEN MAKING SLOW TURNS- IN REVERSE AND MOVING FORWARD.
NHTSA #11413022
Car brought to dealership on 12/2 due to check engine light. scan showed cylinder 4 misfire. Car in shop for 1 week to fix cylinder head replacement. stated "operating as designed". Car returned to shop due to car turning off in the highway. All light were on. now showing hybrid system fault. Dealership had to open kia tech ticket [XXX]. CONFIRMED LIGHTS ON DASH, HYBRID SYSTEM FAULT. DTC SCAN FOUND MCU,BMS DTC'S. REMOVED CONNECTIONS FROM THE HPCU TO INSPECT WIRING AND FOUND CENTER PIN IS MELTED AND THERE IS THERMAL DAMAGE TO WIRING. P0A3E DTC, OPEN TA#[XXX] TA HPCU REPLACEMENT IS NEEDED. CABLE REPLACEMENT IS NEEDED. 1/6 - now advised another part is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11634268
On 7-31-2022 while traveling on the freeway the gas engine shut down, HEV triangle came on and the information center on the car displayed "turn off car restart" on this trip it happened three times. I took the car to the dealer and they had it for a month and could not get it to act up. On 5-5-2023 it did it again twice, I called the dealer and they did not have a loaner car, they said they would let me know when they do. On the 6-30-2023 it did it eleven times. I called the dealer and they checked the car into service a mouth later 7-2023. The car has been at the dealer since then, now it is 12-2023. The dealer has not been able to get it to act up. I call KIA customer service and they told me they would not do the recall unless the dealer can repeat the problem. When this happens, I have only a limited amount of room to get the car off the road. This problem has only happened on freeways and the mountain pass with limited pull outs. This exposes me and any passenger's to a rear end collision. I feel the manufacture is playing roullet with me and my passenger's lives. All my dealer paper work is in my car a two hour trip at Sunset KIA 3317 Auburn way N Auburn WA 98002
NHTSA #11559989
- While driving, we received a notice on the dashboard to "stop driving and check regenerative brakes". Simultaneously we lose 95% of our braking power and all of the acceleration. Slamming on the brakes all the way to the floor provided some minor braking ability, but it was significantly diminished and frankly terrifying. We turn the car off, turn it back on again, and everything seems totally normal. - We cannot recreate the error, but we call the dealership. They say they can get us in in a week to service us. As this is our only car we keep driving it cautiously. - This happens again once more, before we bring it into the dealership. - The dealership runs a bunch of tests, tells us its the 12V battery, replaces the 12V battery, charges us $500 and tells us its fixed. - one week later (today) the same thing happens. Clearly it's not fixed, but even if it had been fixed, why is so much of the braking tied to the 12V? The dealership cannot get us in for days and is suggesting this may not be covered under our warranty.
NHTSA #11588671
KIA NIRO 2019 SAFETY RECALL As described in the safety recall (previous page), my KIA Niro 2019 alarm went off with the following error message "Engine Overheating". Kia of America and its dealership refused to fix the problem. The car dealership -said- has no direction as to how or when to fix the problem, and the KIA consumer hotline is out of business.
NHTSA #11571191
Starting battery (which operates the safety systems) was getting progressively worse until vehicle could not be started. Upon inspection it was determined that the 1.5 year old starting battery was swollen and defective. NOTE: Vehicle did sit for 12 months in estate litigation.
NHTSA #11453100
12 volt starting battery (Lithium Ion Polymer) pn 37507-G2120. battery swollen and will not take charge (2.5 years old) 15,000 miles on vehicle. This battery powers dash and all related safety systems. Dealer refuses to look into problem as batteries are on national back order status and cannot fix due to parts availability. 3 dealerships have been contacted, all have been making excuses for other systems at fault to avoid recognizing battery is defective. I have been without use since Mar2021.
NHTSA #11462427
Multiple problems with transmission and electrical. Electrical: 1) While traveling 80mph in the far left lane of the highway, I had to make a hard break when someone changed lanes and moved into my path. When I did that, the car turned off completely. (The key fob was still secured in my cup holder.) I could no longer accelerate and it was slowing down quickly. There was no way for me to turn the car back on using the start button. I could do nothing but try to cross 6 lanes of oncoming traffic to get to the roadside in order to stop, which was extremely dangerous on a busy highway. I was very luck I didn't get slammed from behind and end up in a horrible accident. Once I got to the roadside, I stopped the car and was able to re-start it. Kia mechanics said a diagnostic turned up nothing, and they could not "duplicate" the problem. Of course, they can't guarantee it won't happen again. 2) Another time, I turned off the car after parking, grabbed my key and exited the vehicle. It started loudly beeping at me. It's the sound it make when the key fob is taken from the car while it's on, or you try to lock the car and leave when it's still on. I had to turn the car back on and then back off in order to resolve the issue. Transmission: Transmission was replaced at 19,000 miles because the gears were grinding when I was downshifting and it wasn't shifting from 3rd to 4th well. I'd put my foot on the gas and it just wouldn't go, and then it would finally kick in. I was also having issues with it when parking or coming to a stop. It would get to a point when the car was slowing down and should now coast slowly, and instead, it would come to a sudden stop, then it would jerk forward. When on any kind of an incline, it would stop, roll backward, then catch and roll forward. It seems to suddenly shift into neutral when I'm not in neutral and it should be moving forward. New transmission addressed grinding, but other issues remain. I also multiple issues accelerating now. On May 12, after driving the car to a nearby store to run an errand, consumer got back in the car 10 mins later to drive home and the HEV warning light went on and began beeping. After turning off the car and turning it back, the same thing happened. When consumer tried putting it in reverse to see if it would drive, the car would not coast when she took my foot off the brake, and if the consumer put her foot on the gas, it was not smooth. It was jerking as it moved backward. Consumer put the car in drive and it jerked forward, sputtering as she pulled it back into the spot. Consumer had the car towed to the dealership. The dealership didn't look at it on May 13 to diagnose the vehicle. Consumer called on May 14 and today, May 16, and no one has called the consumer back to give her the status.
NHTSA #11457420
SINCE THE BEGINNING OF APRIL 2021, AND JUST AFTER THE ODOMETER TURNED OVER TO 10K MILES, MY E-NIRO HAS BEEN EXPERIENCING A BIZARRE BEHAVIOR THAT POSES A POTENTIALLY SERIOUS SAFETY RISK. THIS TAKES THE FORM OF TOTAL LOSS OF ACCELERATION POWER FOR A FEW SECONDS, USUALLY AFTER DEACCELERATING TO A NEAR STOP (USUALLY, BUT NOT ALWAYS, WHEN USING THE PADDLE ON THE LEFT SIDE OF THE STEERING WHEEL TO REGENERATIVELY BRAKE) THEN PRESSING THE ACCELERATOR PEDAL, OR WHEN MAKING A VERY TIGHT TURN (E.G., INTO A PARKING SPACE). POWER RETURNS A FEW SECONDS AFTER THE PAUSE, AND I CAN CONTINUE. I HAVE BEEN DRIVING THIS VEHICLE FOR ALMOST 2 YEARS, AND THERE HAS BEEN NOTHING SIMILAR HAPPEN PRIOR TO THE START OF THIS BEHAVIOR AT THE BEGINNING OF APRIL. THE VEHICLE HAS BEEN GARAGED AND CHARGED NORMALLY AND NO EXTREME WEATHER CONDITIONS OR OTHER FACTORS HAD BEEN PRESENT BEFORE THIS WAS FIRST NOTICED. INSTANCES NOW SEEM TO BE INCREASING IN FREQUENCY THE PAST COUPLE OF WEEKS, HOWEVER. ON 2 OR 3 OCCASIONS, THE VEHICLE ACTUALLY BACKED UP A COUPLE OF FEET (ON LEVEL GROUND), WHICH WAS FRIGHTENING BOTH FOR ME AND THE AUTO BEHIND ME AND COULD HAVE RESULTED IN AN ACCIDENT. ON THE OTHER OCCASIONS, BEING MOMENTARILY UNABLE TO ACCELERATE IS ALSO CONCERNING (FOR INSTANCE WHEN IT DIES HALFWAY INTO A TRAFFIC CIRCLE OR IN AN INTERSECTION WHEN STARTING TO MAKE A TURN). ALTHOUGH NO WARNING LIGHTS WERE INITIALLY SEEN, I NOW GET A "CHECK ELECTRICAL SYSTEM" WARNING WHEN THIS POWER LOSS HAPPENS, SOMETIMES EVEN WHEN THERE HAS BEEN NO LOSS OF POWER TO THE MOTOR. THE WARNING LIGHT DISAPPEARS AFTER THE VEHICLE HAS BEEN TURNED OFF AND ONLY REAPPEARS WHEN ANOTHER INCIDENT OCCURS. I HAVE ASKED THE DEALERSHIP SERVICE DEPARTMENT ABOUT THIS, WITH NO FIRM RESPONSE YET. I'M REPORTING TO DOCUMENT THIS IN THE EVENT OTHERS EXPERIENCE THIS PROBLEM.
NHTSA #11415003
The contact owns a 2019 Kia Niro. The contact stated that while driving at night with the low-beam headlights activated, the illumination was either too bright or improperly position causing the light beam to become visibility hazards to the oncoming drivers. The contact indicated that oncoming motorist constantly flashed their lights indicating that the high-beam headlights were activated even though only the low-beam headlights were illuminated. The cause of the failure was not determined. The contact referenced the NHTSA Campaign Number: 18V771000 (Exterior Lighting). The local dealer was notified of the issue. The manufacturer was not yet contacted. The failure mileage was 50.
NHTSA #11443095
THE REVERSE LIGHTING IS INADEQUATE FOR REVERSE CAMERA IN DARK, WHICH PRODUCES GRAINY BACKUP CAMERA IMAGE. THE CAMERA WORKS FINE IN DAYLIGHT. THIS MAY REQUIRE PROPER LIGHTING OR CAMERA THAT WORKS WELL IN DIM LIGHT CONDITION. ALSO, THE CAMERA IS EXPOSED TO WEATHER CONDITIONS, SUCH AS RAIN AND SNOW.
NHTSA #11355333
WHEN WE ARE STOPPED AT A TRAFFIC LIGHT THE FORWARD COLLISION AVOIDANCE ALARM BEEPS/CHIRPS A WARNING. OUR VEHICLE IS STOPPED, NOT MOVING AT ALL. THE CAR IN FRONT OF US, OR NEXT TO US IS ALSO STOPPED, NOT MOVING. OUT OF NOWHERE, THE COLLISION AVOIDANCE LIGHT BEEPS CAUSING US TO BE CONCERNED THAT WE MIGHT GET INTO A COLLISION. IT TYPICALLY HAPPENS WHEN THE CAR IN FRONT OF US IS A TESLA, MERCEDES OR OTHER HIGH END CAR, BUT ALSO OCCURS WHEN THE CAR IN FRONT OF US IS NOT A TYPICAL HIGH END BRAND. THIS SAFETY CONCERN HAPPENS RANDOMLY, NOT EVERYTIME WE ARE STOPPED AT A TRAFFIC LIGHT. WE HAVE DOCUMENTED THIS WITH A VIDEO AND PROVIDED THIS TO THE KIA DEALERSHIP. THE DEALERSHIP REFUSED TO WORK ON THE VEHICLE WITHOUT EXPLICIT INSTRUCTIONS FROM KIA ENGINEERS ON WHAT THEY SHOULD DO. THE FIRST TIME IT WAS BROUGHT IN, THEY CLEANED THE CAMERA LENS ON THE REAR VIEW MIRROR, BUT THAT WAS NOT THE PROBLEM, ONLY ONE WAY TO ELIMINATE AN EASY FIX. WE HAVE BROUGHT THE VEHICLE IN SEVERAL MORE TIMES AND THE SERVICE WRITERS TOLD US THAT THIS WAS A KNOWN PROBLEM AND KIA SHOULD HAVE A FIX, BUT IT HAS BEEN MORE THAN 1 YEAR SINCE OUR INITIAL COMPLAINT. I HAVE ESCALATED THIS CONCERN TO HIGHER LEVELS WITHIN KIA AND THEY ARE NOT WILLING TO ACCEPT RESPONSIBILITY OR TRY TO REPAIR THIS PROBLEM.
NHTSA #11407600
TL* THE CONTACT OWNS A 2019 KIA NIRO. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE FORWARD COLLISION WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BOSAK KIA (241 MELTON RD, BURNS HARBOR, IN 46304, (219) 787-9200) TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 13342866. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
NHTSA #11254464
THE PROBLEM THAT I'M I'M HAVING IS A CODE P0456 (EVAPORATIVE EMISSION SYSTEM LEAK DETECTED, WHICH IS A SMALL LEAK. THE REASON WHY I'M WORRIED IS BECAUSE THE GAUGE FOR THE RPMS GOES ALL THE WAY ACROSS AS FAR AS IT CAN GO, IN OTHER WORDS IT'S LIKE AS IF I'M PUSHING DOWN ON THE GAS PEDAL AS FAR AS IT CAN GO , IT DOES THIS WHEN I'M DRIVING ON THE HIGHWAY, WHEN I'M ABOUT TO LEAVE A SIGNAL LIGHT FROM A COMPLETE STOP , WHEN I'M DRIVING UP A HILL IS WHEN IT'S WORST.
NHTSA #11255755
FIRST THE AIR CONDITIONER STOPPED WORKING FOR 2 DAYS. THEN ON THE 3RD DAY, 8/13/19, THE HEV LIGHT AND OIL LIGHTS WENT ON. THE ENGINE SLOWED DOWN. THE CAR WAS TOWED TO THE KIA DEALERSHIP IN ONTARIO, CA. INITIALLY THEY SAID IT MAY NOT BE COVERED BY WARRANTY. THEN ON 8/17 THEY TOLD ME THE AIR CONDITIONER NEEDS A NEW COMPRESSOR. THEN ON 8/23 I WAS TOLD THAT OIL AND METAL SHARDS HAD LEAKED INTO THE ENGINE AND THE ENTIRE ENGINE NEEDS TO BE REPLACED. IT IS UNKNOWN WHEN THE REPAIR WILL BE DONE.
NHTSA #11246151
A major drivetrain service and repair was completed by an authorized manufacturer dealership. After picking up the vehicle, an unusual front-end/steering noise was immediately reported to the staff. Over just 390 miles of driving, the symptom worsened. A subsequent formal inspection by a separate, independent authorized service center confirmed the root cause of the safety failure: the primary axle nut had been left completely unstaked during the initial drivetrain assembly, rendering the vehicle entirely unsafe to operate. The vehicle was grounded to prevent an accident. Because the mandatory safety protocol of staking the axle nut was omitted, the critical fastening hardware was allowed to back off under normal driving conditions. This component failure directly compromised the structural integrity of the front drivetrain, steering knuckle, and wheel hub assembly. Had the vehicle continued to be driven, the omission presented an imminent risk of complete mechanical separation, which could cause a wheel assembly to detach or lock up while in motion at high speeds, putting the safety of the occupants and other motorists at extreme risk. The vehicle remains grounded and is available for inspection. The safety-critical assembly failure has been fully documented by the inspecting service center via technical video (available upon request) and photographic evidence. The manufacturer has been notified of the dealer workmanship defect but has failed to authorize corrective action or safe transport of the vehicle to a certified facility for remediation.
NHTSA #11739644
The contact owns a 2019 Kia Niro. The contact stated that while driving at an undisclosed speed, the vehicle stalled in the middle of the road. The vehicle was successfully restarted and moved over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed with a blown head gasket, a misfire in the engine, and coolant mixing with the engine oil; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 118,000.
NHTSA #11727300
While traveling from upstate New York, the vehicle displayed an engine overheating warning shortly after startup while the engine was still cold. Because I was away from home, I stayed overnight and the next morning took the vehicle to a Kia dealership for inspection. The dealership inspected the vehicle and diagnosed a problem with the exhaust heat recovery system pipe. According to the service department, coolant is leaking internally through this component and is being burned in the exhaust system. The cooling system was pressure tested and held pressure externally, indicating the coolant loss is occurring internally through the exhaust heat recovery system rather than from an external leak. This condition can cause coolant loss and overheating while driving. If the engine overheats while the vehicle is in operation, it could create a safety risk due to sudden loss of power or engine damage. The dealership confirmed the diagnosis after inspection and testing and provided a repair estimate to replace the affected exhaust heat recovery system component. The overheating warning message was the first symptom observed prior to diagnosis. The problem was confirmed by the dealership after inspection and testing. This issue may indicate a defect in the exhaust heat recovery or thermal management system used in this hybrid vehicle, as coolant is entering the exhaust stream internally rather than leaking externally. If this type of failure occurs in other vehicles, it could lead to overheating while driving and potential engine damage.
NHTSA #11724340
The rear backup camera works intermittent, checked wiring and still having issues, could cause backing issues for people that don't use their mirrors
NHTSA #11663439
The contact's customer owns a 2019 Kia Niro LX. The contact stated that his customer stated that the vehicle overheated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who replaced the converter. The vehicle was repaired, but the failure recurred. The owner stated that the vehicle was randomly stopping. The vehicle was taken back to the independent mechanic. While test driving at 15 MPH, the brakes were operating as designed, and then after several attempts, the brake pedal was applied and depressed to the floorboard, and the driver crashed into a parked BMW X5. There were no warning lights illuminated. The brakes were inoperable. The air bags deployed. There were no reported injuries, fire or police report filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the faikure. The failure mileage was approximately 144,800.
NHTSA #11634419
The contact owns a 2019 Kia Niro. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinder #1. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the cylinder #4 injector. The dealer also informed the contact that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 32,000.
NHTSA #11631681
Car has warning message and several engine lights on dash come up and asks to stop car and check the regenerative brake system. Car loses all systems that are electrical, car is very hard to drive, even not operative. This has happened many times over the past four years. Each time the car has been taken to a authorized KIA Dealership and they have not been able to fix the problem. It happened almost a week ago and dealership told us that they couldn't find anything wrong and were told to pick it up. Happened again today and it was while driving. Same issue, same warnings on dash.
NHTSA #11589434
Tire size 215/55 R17 Tire model: Nokian One. All 4 tires cracked at the sidewall and thread, around or below shoulder. It is about less than 20k miles on this set of 4 Nokian One tires. They have been used for 15 months. Nokian released the Nokia One model in 2021.
NHTSA #11590715
The contact owns a 2019 Kia Niro. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power with the message "Stop Engine". The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed failures with the hydraulic clutch actuator and catalytic converter. The catalytic converter was replaced, but the hydraulic clutch actuator was not repaired due to lack of part availability. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V534000 (Power Train); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and confirmed that the part was on backorder. The failure mileage was 87,000.
NHTSA #11620633
Able to completely stop vehicle with light brake pedal pressure without activating the brake lights. Regenerative braking is engaged
NHTSA #11564298
I’ve had this repaired by Kia and immediately failed again, but a component to the alternator and ac unit is attached to the drive train and will cause an alarm that hybrid battery failure and sudden power loss(they told me this with the first “fix” but failed within an hour of leaving Kia. It’s happened again tonight and nearly caused a crash on the freeway and I’ve seen many others with this issue and I want to drive my kid home safely so any help would be wonderful with this issue. Thank you!!
NHTSA #11551515
The contact owns a 2019 Kia Niro. The contact stated that upon starting the vehicle, the engine seized. The contact stated that the vehicle failed to shift into gear. The check regenerative braking system message was displayed. The vehicle was towed to the local dealer where it was diagnosed that the transition motor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the repair was not covered under warranty. The failure mileage was approximately 90,000.
NHTSA #11518843
On December 17, 2022, we were stopped at a traffic light with an Accurate behind us. A Chevy Silverado Truck, driven by a drunk driver, at a high rate of speed, rear ended the car behind us and sent that car into our rear end. The impact was so forceful it blew out all our windows and tires. the truck went airborne, landed on its side and then spun into the drivers side front end. We the spun and hit the Accra on our front passenger side.The man in the car behind us died before paramedics arrived. Our airbags did not deploy and the passenger seat broke sending my husband into the back seat despite being seat belted in. He sustained a head injury requiring 3 staples and back injuries. I suffered a concussion and neck injuries. we were tr4eated at a hospital and released. Chino Police Department Report #22-11307 Officer Steve Brown (909-270-0371)
Allegedly reported: 2 injuries, 1 death (as reported to NHTSA). NHTSA #11506234
I was in a car accident (I t-boned a guy that ran a red light in front of me) at about 20 mph but no airbags deployed. My car is a total loss and I have a concussion from hitting my head on the window plus contusions along the path of the seatbelt. I suspect something could be wrong with the airbags considering they failed to deploy despite a collision that totaled the car. I wonder if I might not have got a concussion had they deployed. Police responded and commented about my airbags failing to deploy and my insurance is inspecting the car this week.
Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11496969
I have a used 2019 Niro PHEV. I started getting a loud jerk when starting from a full stop. At first it started happened in EV mode only but I've had it happen in Hybrid mode a couple of times ( not sure if the engine is actually working or just on for Heating). The sound and jerk can best be described as what happens when you drive a stick shift and you pull the clutch too quickly in first gear without any gas and the car jerks forward. It also feels like I've been rear ended. The car feels unsafe the drive. There were no warning lights. Dealer hasn't reproduced it yet. I just brought it in. Please see these forum posts about this issue. Many others are experiencing this: https://www.kianiroforum.com/threads/brand-new-2019-phev-loud-jerking-noise-when-starting-from-full-stop.8740/ https://www.kia-forums.com/threads/occasional-hard-loud-shift-from-start-on-new-niro-phev.342780/
NHTSA #11495928
Car caught fire
NHTSA #11575526
During driving or while parked, the vehicle will shut off power brakes, and display an error "Stop Vehicle and Check Regenrative Brakes". When the power brakes shut off, the brake pedal location and feedback change sharply and the responsiveness is severely impaired. This error can occur at any time, which is very dangerous especially at highway speeds or when coming to a stop. I have let an authorized Kia dealership inspect the car for 31 days and did not see the issue. I took the vehicle back, and it happens frequently, so I drove it in with the issue active again and they have had it for another 7 days so far after seeing the issue actively reported. The first occurrence occurred at approximately 18000 miles, about 2.75 years of operation on May 12, 2022. since then, it occurs about twice per week. These trouble codes are asserted when this happens: C1360(81) Raw code: 536081 ECU: Adaptive cruise-control Status: Test failed, Confirmed, Warning indicator requested C1741(81) Raw code: 574181 ECU: Adaptive cruise-control Status: Test failed, Confirmed, Warning indicator requested C2405(27) Raw code: 640527 ECU: ABS control unit Status: Test failed, Confirmed, Warning indicator requested
NHTSA #11475984
There is a pause upon acceleration from a stop (unresponsive). Then the vehicle will lunge forward and make a loud noise. For both driver and passengers, it can be quite startling and feels as though the car has been hit from behind. This started happening in the fall of 2021, when the car was about two years old with about 18,000 miles. It has happened about a dozen times in the six months since first noticed. It seems that this may be a software issue related to the hybrid system - a lag in triggering which motor to use for acceleration.
NHTSA #11459321
Received automated message that my engine may be compromised and to schedule maintenance, I took my car to the dealership service that same day. I was advised that the fuel injectors needed replaced, the car still was not working the was advised a cylinder needed to be replaced that did not correct the issues and was advised the engine needed to be replaced on my 2019 Kia Niro PHEV that has 17,801 miles. Dealership has my vehicle now for over 5 weeks With no estimated completion date.
NHTSA #11435950
I don't know what components are involved. When attempting to move forward from a stop the car does not respond immediately. Then there is clunk noise and a lurch forward. Sometimes when this happens it feels like the car has been hit from behind. The problem began about a year ago and has been into the dealer's service center several times. I believe during one of those service visits a reset of something was done that seemed to resolve the issue for several months. The problem is intermittent. Dealer has been unable to reproduce the issue, but stated the last time the car was in for service that another customer with the same year and make was having the same symptoms and a tech that had been allowed to use the car for over a week did not experience the issue. No warning lights or codes are associated with the issue. A car that fails to move forward on a green light is in danger of being rear-ended placing the people in the vehicle and surrounding vehicles at risk of bodily injury. The vehicle has not been inspected by anyone other than service staff at the FOlsom Lake Kia dealership. On February 18, 2022, the vehicle had no power (automatic doorlocks didn't work, etc) could not be started and was towed to the dealership where it is now.
NHTSA #11452958
1. STEERING WHEEL COUPLER MAKES A GRINDING NOISE WHEN TURNING AND GETTING LOUDER EVERY DAY. DEALER CLAIMS THERE IS NOTHING WRONG. 2. TOXIC NAUSEATING AMMONIA TYPE FUME IS EMITTED FROM THE HEATER CORE WHEN THE HEATER IS TURNED ON. I HAVE TO OPEN WINDOWS TO BE ABLE TO DRIVE. DEEKER CLAIMS NOTHING IS WRONG. BOTH PROBLEMS REPORTED BY OTHER NIRO OWNER AT KIA NIRO FORUMS.
NHTSA #11404338
MY BRAKES FAILED AS I TRIED TO STOP FOR A TRAFFIC LIGHT ON A CITY STREET. THERE WAS A CAR ALREADY STOPPED AT THE LIGHT, WHICH I BUMPED INTO. AS I WAS DEPRESSING THE BRAKE PEDAL, IT 'GAVE', AND THE CAR CONTINUED TO MOVE FORWARD; I WAS UNABLE TO STOP. LUCKILY, I HAD ALREADY SLOWED CONSIDERABLY PRIOR TO THE BRAKES FAILING, SO NO ONE WAS HURT AND THERE WAS MINIMAL DAMAGE. THE OTHER DRIVER LEFT THE SCENE WITHOUT EXCHANGING INFORMATION, AND NO POLICE REPORT WAS FILED. THE KIA SERVICE TECHNICIAN WAS UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE: NO CODES SHOWED UP REGARDING ANY PROBLEMS; NOTHING WAS IN THE ONLINE HISTORY REPORT; NO LEAKS OR DAMAGED BRAKE COMPONENTS WERE OBSERVED; TEST DRIVING FAILED TO REPLICATE THE PROBLEM. ALTHOUGH HE SAID I COULD PICK IT UP, SO FAR I HAVEN'T ' I WON'T DRIVE IT IF THE BRAKES ARE NOT RELIABLE! THE ACCIDENT COULD'VE HAPPENED ON THE HIGHWAY AT HIGH SPEEDS; SOMEONE COULD'VE BEEN GRAVELY HURT OR KILLED... I FOUND AN ARTICLE ONLINE THAT DESCRIBED A RECALL OF KIA OPTIMAS FOR WHAT SOUNDS LIKE THE PRECISE PROBLEM: THE 'SOFTWARE FOR FORWARD COLLISION WARNING (FCW) MAY PREVENT THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM FROM ENGAGING AS EXPECTED WHEN FCW SENSES A POTENTIAL COLLISION WITH A STATIONARY VEHICLE.' NHTSA CAMPAIGN NUMBER: 19V539. ARTICLE AT WWW.CONSUMERREPORTS.ORG/CAR-RECALLS-DEFECTS/KIA-OPTIMA-RECALLED-BECAUSE-AUTOMATIC-BRAKING-COULD-FAIL/ WHEN I BROUGHT THIS ARTICLE TO THE TECHNICIAN'S ATTENTION, I WAS TOLD THEY COULDN'T DO ANYTHING ABOUT IT UNLESS A RECALL SPECIFIC TO THE NIRO WAS ISSUED. I THEN CALLED THE KIA CUSTOMER SERVICE NUMBER IN THE ARTICLE I FOUND, AND WAS TOLD THEY WOULD INITIATE AN INVESTIGATION; SO FAR I HAVEN'T HEARD BACK FROM THEM.
NHTSA #11300024
AS I WAS DRIVING ON THE HIGHWAY, THE AC STOPPED WORKING. THERE WERE NO WARNING LIGHTS, ALARMS OR INDICATORS THAT SOMETHING WAS WRONG, BUT I IMMEDIATELY GOT OFF THE HIGHWAY BECAUSE I THOUGHT THIS IS NOT RIGHT. AS I BRAKED ON THE RAMP, THE CAR STILL WORKED, BUT WHEN I TRIED TO ACCELERATE LEAVING THE RAMP, THERE WAS NO POWER. I GOT INTO AN ADJACENT PARKING LOT AND TURNED OFF THE CAR. WHEN I TRIED TO TURN IT BACK ON, IT WAS COMPLETELY DEAD. I CALLED AAA, THEY GAVE IT A JUMP, BUT EVEN THOUGH THE BATTERY WAS FULL, WHEN PUT INTO DRIVE OR REVERSE IT WOULD DO NOTHING.
NHTSA #11245045
My backup camera works intermittently, it has been tested at the dealership and supposed to be faulty, but if faulty why does it sometimes work, this causes danger when reversing the vehicle! The dealership wants $821 to replace the camera, I feel it should be a recall, as a whole bunch of Ford vehicles are recalled for the same issue! I have had several close calls even using my mirrors and looking over my shoulder, as the car has big blind spots!
NHTSA #11710793
If your 2019 Kia Niro has had repeated repairs for the same problem, you may have rights under California lemon law. Tell us about it and we will review your situation at no cost and no obligation.
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