Below are recalls and complaints reported to NHTSA for the 2022 Jeep Wrangler. This information is consumer-reported and provided for general informational purposes only. Vehicles like this may qualify under California lemon law depending on their individual repair history.
The following recalls were reported to NHTSA. A recall does not by itself establish that any individual vehicle is defective.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Reported consequence: Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z71.
Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to an incompatible tail light assembly wiring harness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Reported consequence: Nonfunctional side marker lights may reduce vehicle visibility to other drivers, increasing the risk of a crash.
Remedy: FCA will replace the tail light assemblies, free of charge. Owner notification letters were mailed on May 26, 2022 and August 3, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z43.
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Reported consequence: A disabled rearview image can decrease the driver's visibility of the rear view, and disabled reverse lights may not alert others that the vehicle is reversing, increasing the risk of injury or crash.
Remedy: Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 92A.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Reported consequence: Fuel pump failure can result in an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Reported consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Reported consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Reported consequence: Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 53A. This recall is an expansion of previous recall 22V-768.
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Reported consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Reported consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Reported consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Reported consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Reported consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace affected parts, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Reported consequence: An engine stall can increase the risk of a crash.
Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Reported consequence: An engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Reported consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Reported consequence: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
The following are consumer-reported complaints filed with NHTSA. These are unverified allegations and are not proof that any defect exists.
-Component that has failed is the instrument panel cluster went completely blank. --This results in immediate loss of speedometer, information screen, & all warning lights. - This issue is the exact issue covered in recall #24V-652, however my VIN is not included. - There was no symptoms prior to the failure of the instrument panel. - Our 2022 Jeep wrangler unlimited is in the middle of the active recall years, with the same instrument cluster, and exact same issue as the above recall. I have since messaged with others with the exact same issue during these year models that were not listed in the recall and the repairs have cost in excess of $1300. It very much appears the recall should widen for more vehicles in this range.,
NHTSA #11742283
When I bought the car 4/9/2026 I was told there was a recall. I called 2 weeks later to morrow cdj in morrow,ga. They said it would be over a month before I could get a loaner for the mean time. I couldn’t do that. I wouldn’t be able to get to home or take care of my daughter. I asked to be notified when there was a loaner available. 5/14/2026. I was driving with my daughter to the store and I completely loose power in the car. I could barely pull over to the side. AAA couldn’t charge the battery. I called the local jeep dealership. They wouldn’t help tow it to the dealership. They also had no loaners for over a month. And are taking their sweet time even looking at my car. After completely losing power in on going traffic that could have been catostrophic I’m angry. I called customer care for stellantis and they told me I could get my own rental and then submit for a possible reimbursement later but they will not get me a car. I’ve had this car for 5 weeks and now god knows how long I will not have a car. I can’t afford to pay a car note for over 500$ a month and a rental car. I don’t have a second car. Jeep knows this car is unsafe are not doing anything to assure the safety of its consumers. Nor are they trying to make it right. In the right place we could have been in an ugly accident because jeep isnt trying to fix these cars. Am I only entitled to fair treatment if we were not so lucky?
NHTSA #11738243
On 04/24/26 my 2022 Jeep 4xe with out any warning exploded in my driveway endangering my family and people in my neighborhood. Police and Fire were call and the vehicle was extinguished. No injuries occurred to anyone but toxic gas and exploding glass were blast through the neighborhood. If anyone had been any where around the car they would have been seriously injured. The fire department initial assessment was that the EV battery exploded. The battery on my Jeep was replaced along with other recall parts previously by our local jeep dealership. The Jeep was charged approximately 20min before explosion occurred but was unplugged at the time of explosion. My insurance company has possession of the vehicle at this time conducting its investigation. Video was captured of the incident from 2 different cameras. I am submitting this to hopefully make other 4xe owners aware of the situation even after we thought our recalls were taken care of. Please contact for further information.
NHTSA #11733776
Digital and physical speedometers show different values and increasing deviate from radar reported speed.
NHTSA #11733019
Battery coolant system fails repeatedly. Taken to dealership 3 times. Vehicle was reset an was told this car not part of recall and issue resolved. Check engine light back on and it reads battery coolant fir hybrid system failed again.
NHTSA #11743392
Subject Urgent Complaint – Recall Repair Delay for 2022 Jeep Wrangler I am writing to formally express my dissatisfaction with the handling of a recall repair for my 2022 Jeep Wrangler, specifically involving the electric battery system that powers the vehicle’s electric motor. While I understand the importance of safety recalls, the excessive delay in completing this repair has become unacceptable. My vehicle has been unavailable for an extended period, and I have not received a clear or reliable timeline for when the repair will be completed. This situation has caused significant disruption to my life. As a rideshare driver and professional traveling musician, dependable transportation is critical to my income. The delay has directly impacted my ability to work and earn a living. Furthermore, it has negatively affected my family life and overall quality of life due to limited mobility. I am requesting immediate action to address this matter, including: An expedited resolution and firm completion date for the recall repair A loaner vehicle or reimbursement for alternative transportation during the repair period, Consideration of financial compensation for lost income and inconvenience caused by this delay. I have made every effort to comply with recall procedures, and I expect the same level of responsibility and urgency from Stellantis/Chrysler. If this issue is not resolved promptly, I will continue to escalate the matter through appropriate consumer protection channels. I look forward to your immediate response and a satisfactory resolution. Sincerely, [XXX] [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11731901
Bought used in 2026. Twice the car lost power while driving. A turtle warning light shows. Taken to Jeep dealer for repairs twice. We stopped using the electric function of the car.
NHTSA #11740668
We took the car in for the death shake and were informed there was a recall on the Jeep (25V741000). The dealership performed the maintenance work. The 12V battery was also inspected and listed as good. Since the repair, the 12V battery has shorted multiple times and finally ceased running yesterday. It has been two weeks since the dealership recall repair. While the recall specifically impacted the HV battery, the 12V is interconnected and the liklihood of that battery being impacted is high. The safety impact is the car temporarily not being able to gain power after stopping at red lights and the battery draining when stopped or turned off. The check engine light appears every time.
NHTSA #11722462
Recently, my Jeep Wrangler Rubicon 4xe was affected by the 68C Fire Safety recall where the Jeep was stuck at the dealership for battery replacement for 6 weeks. The dealership didn't have a loaner vehicle to offer during the time of the Safety recall. I was asked to contact the Jeep customer care about securing a rental vehicle during the time. I got this email from Stellantis before I started the rental: " Thank you again for speaking with me today. As a follow-up to our call, your rental reimbursement has been approved. You may rent through a licensed and legitimate company—such as Enterprise, Hertz, Avis, or Budget—at a daily rate of $60 per day, based on the local rates in your area. Sales tax is included in this amount. Please note that optional services—including insurance, fuel, tolls, GPS, tips, and underage driver fees—are not reimbursable through Jeep Customer Care. Rental reimbursement applies only to warranty-related repairs and covers the time your vehicle is at the dealership, unless special arrangements have been approved. To process your reimbursement, please reply to this email with the following documents: Once we receive these documents, we’ll begin processing your reimbursement right away. If you have any questions, please feel free to reach out—I’m happy to help. " Jeep is now refusing the reimburse the non-optional charges saying that they only reimburse Time and Mileage and Taxes. Here are the required charges that Jeep is refusing to reimburse (Total of $337.71): Road Safety Fee (Colorado Mandatory): $229.62 (Total for both periods) Avis Mandatory Fees (FTP SR, License Recoup, Energy): $96.09 Extension Fee (Due to Repair Duration): $12.00 I spoke with the Customer Care multiple times that these are mandatory fees and as per their original email to me, they are supposed to only exclude optional fees from reimbursement. They are saying that Corporate policy is inconsistent with that email and they are unable to reimburse.
NHTSA #11738100
We had a recent recall completed for the hybrid battery/charging sytem where a software update was all that was required. Two weeks after a recall for the hybrid battery/charging system was completed, while traveling, we had a loss of power at 70mph in heavy traffic, and our vehicle stopped operating. We were able to limp our vehicle to the right shoulder, and was stranded on the side of I-75 south in GA, approximately 200 miles from home. The dash lights began flashing on and off, the various systems began flasing warnings and there was a burning smell of plastic. We discovered one of the electric lines attached to the fuse block in the engine compartment had melted at the terminal junction on the fuse block. This rendered us incapable of moving our vehicle. We had to call for a tow truck to have the vehicle taken to a shop. Our daughter had to come from 6 hours away to pick us up. Currently, 02/20/26, the shop that has our vehicle, is trying to get a replacement fuse block and determine if this is part of the recall that should have fixed our original recall issue.
NHTSA #11718837
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the high voltage battery software update was performed; however, the contact stated that the vehicle failed to start three days later. The message " Service Charging System" was displayed. The vehicle was towed to the dealer, where it was diagnosed with a 12-Volt battery failure. The contact stated that upon researching the failure online, the contact learned from other vehicle owners that other recalled vehicles had experienced the 12-Voltsbattery failure after the high voltage battery software update was performed. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 44,000.
NHTSA #11716293
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The vehicle was taken to the dealer and the contact was informed that the repair could not be performed because there were no loaner vehicles available, if the repair failed. The appointment was rescheduled for two weeks later. The dealer was contacted prior to the scheduled appointment date and the contact was informed again that no loaner vehicles were available. The manufacturer was made aware of the issue but provided no assistance. The contact was informed that the manufacturer could check with other dealers and about the availability of a loaner vehicle. The contact had not experienced a failure.
NHTSA #11712642
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The vehicle was taken to the dealer, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that when the vehicle was started, the message "Electric Mode Temporarily Unavailable - Fuel and Oil Refresh in Progress" was displayed. The message was more prevalent during colder weather. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 14,988.
NHTSA #11716774
I purchased this Jeep 4xe in September 2025 and the dealer did not mention any recalls or safety concerns at the time of purchase nor did I receive any notification of a recall. My jeep battery caught on fire just like the recall states. Fortunately a neighbor saw the fire prior to it burning down my other jeep and barn.
NHTSA #11710077
NHTSA Recall Number25V-741 URGENT: FIRE RISK WHEN PARKED An urgent safety recall has been issued for this vehicle and the manufacturer has recommended that you follow their instructions on how and where to park this vehicle. The information I have received from Jeep is that they currently dot have the parts or dont have a solution for this issue and I will be contacted in the future. How is the a solution that is satisfactory to NHTSA. New batteries should be provided if this will fox the problem and if it wont the option of a recall of financial compensation should be provided.
NHTSA #11706342
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed an abnormal burning odor inside the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failure related to the battery. The contact was informed that the unknown part needed to be replaced. The vehicle was repaired. The contact stated that the burning odor was still present; however, the burning odor was intermittent. The contact stated that the burning odor was like the smell of a burning firecracker. The contact later received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not available. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact was referred to an online site, which advised the contact to report the failure to the NHTSA Hotline. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
NHTSA #11703676
rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire. A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained.
NHTSA #11706356
My Jeep Wrangler 4xe has now been subject to multiple high-voltage battery fire-risk recalls, including the current recall that instructs owners to park outside due to a potential battery fire. This is the third recall involving the same system. The vehicle is unsafe, and Jeep/Stellantis has no permanent remedy available. I have been unable to use the vehicle safely for extended periods, and I have been given conflicting information by the dealership and manufacturer about the timeline for a fix. This creates a significant fire hazard to my property and family. Because of the repeated nature of the defect, Jeep is refusing to provide a timely resolution or a vehicle replacement/lease termination. I am requesting NHTSA intervention due to: – Multiple recalls for the same battery fire risk – Lack of an available repair or remedy – Manufacturer failing to provide safe use of the vehicle – Ongoing safety danger that forces me to park the vehicle away from structures This is a serious safety defect involving the high-voltage battery pack that could result in a vehicle fire while parked or driving. I am requesting NHTSA investigate this issue and compel the manufacturer to provide a safe and immediate resolution for affected Wrangler 4xe owners. Symptoms observed: – Vehicle subject to multiple “park outside” fire-related recalls – Battery-related warnings – Loss of use of the vehicle – Safety risk to home/garage due to fire potential – No fix or parts available – Ongoing manufacturer delays What I am requesting: – NHTSA review of repeated 4xe battery recalls – Enforcement of a timely repair or mandatory buyback/lease release – Confirmation whether Jeep is compliant with recall remedy obligations
NHTSA #11701242
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact was in contact with the local dealer and the manufacturer, and was advised that the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that prior to receiving the recall notice, the contact had been charging the vehicle, and a thermal event occurred, resulting in the charger melting. The contact stated that the dealer replaced the charger, and because of the recall, the contact had not charged the vehicle since the failure had occurred.
NHTSA #11702958
My vehicle, a 2022 Jeep Wrangler 4xe is subject to Recall 25V-741. This recall involves a serious safety defect with vehicle’s charging system, posing I fire risk when charged. This renders the vehicle unsafe to operate. At this time, there is no available repair remedy. While the official Jeep Mopar website states that repairs parts are available but the Jeep dealership states they don't have repairs available for my vehicle. I have called two different dealerships one month apart and still received the same answer. As a result of this recall, I am unable to drive or reasonably use the vehicle. The vehicle is effectively inoperable, and I am incurring ongoing financial harm, including loan payments and loss-of-use expenses, for a vehicle that cannot be safely driven. I purchased the vehicle in good faith, and shortly after purchase learned of the open recall. Stellantis has not provided a repair timeline or alternative resolution. This situation leaves me without safe transportation and no practical remedy.
NHTSA #11707299
The contact owns a 2022 Jeep Wrangler. The contact stated that while the vehicle was parked and occupied, and attempting to start the vehicle, the vehicle failed to respond as intended. The contact stated that while attempting to depress the brake pedal at a stop light, the vehicle hesitated and stalled. Several warning lights were illuminated. The contact stated that the vehicle was towed to the residence. The next morning, the vehicle was towed to the dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced. The contact stated that the battery was charged to 80 percent. The manufacturer was not notified of the failure. The approximate failure mileage was 34,265.
NHTSA #11696860
For second time the JEEP shut down and (stop) in the middle of a higthly trafic street without any warning. I feel risk for my life, my mother and my 9 year old child.
NHTSA #11697342
The contact leased a 2022 Jeep Wrangler. The contact stated that the hybrid battery became inoperable, and the regular battery failed to operate properly. While driving at an undisclosed speed, the steering wheel was wobbling. Several unknown warning lights were illuminated and were turning on and off. The vehicle failed to start after an hour but eventually restarted. The contact stated that the failure was related to NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was towed to the local dealer, where it was diagnosed with a malfunctioning hybrid battery. The regular batter was also inoperable. The contact stated that a software update was completed. The vehicle was partially repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 30,000.
NHTSA #11695369
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 25 MPH, the vehicle experienced an electrical failure and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the HV Battery had failed and needed to be replaced. The contact was informed that the part was on back order. The vehicle was not repaired. The failure mileage was 34,000. Parts distribution disconnect.
NHTSA #11676233
My Jeep Wrangler has an internal short in the instrument cluster. Recall campaign # 24V652000, diagnosed by Beck Jeep, Chrysler, Dodge in Palatka, FL. The Jeep instrument panel quit functioning completely on Monday [XXX] around [XXX] a.m with no prior warnings, warning lights or related failures. However, my Vin # is not showing up in the recall, but has the same reported failure as the recall notice. The Jeep dealership confirmed the instrument panel internal short on the same day as the failure, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11669103
See attached document for complaint. Excerpt from attachment: I received a letter from the FCA FIAT CHRYSLER AUTOMOBILES an according to the National Traffic and Motor Vehicle Safety act that letter stated: "FCA US LLC had decided that certain 2022 Jeep Wrangler vehicle equipped with a 3.5" Instrument Panel Cluster (IPC) failed to conform to Federal Motor Vehicle Safety Standard (FMVS) No.101-Controls and displays" Safety recall 30B/NHTSA 24V -652 February 2025 I called the FCA Recall Assistance center at 1-800-853-1403. The agent told me the part was available. So, I made an appointment through them and to brought my Jeep into the San Diego Chrysler Dodge Jeep Ram San Diego, CA, but about an hour later I received a phone call the "mechanics" said that they did not have the part(s) for this issue to be repaired. We went back to retrieve my 2022 Jeep Wrangler Sport Sand was told that they could keep the car due to needing the latest mileage on my Jeep, before they even could order the parts or whatever to fix it. Note my instrumental panel seem to be working fine. But According to that Jeep "mechanic" it still had to be replaced. I can't afford to leave my Jeep there waiting for some part(s) to be ordered. The mechanics can't say when the parts would be available for the repair to be done. It could be a week, it could be a month, it could be a year, they can't say. But they never told me if they are ordering any parts without keeping my Jeep there gathering dust waiting for something to happen. The "mechanics" aren't going to charge me, that is what they said. But the part about not getting it done in a reasonable time due to not having the parts and wanting me to leave the Jeep there to what? Gather dust? Service dealer at San Diego Chrysler Dodge Jeep Ram 777 [XXX] , San Diego, CA92108 My vehicle is a 2022 Red 4 Door Jeep Wrangler Sport S Vin# [XXX] I paid over 50,000 USD for that 2022 Jeep Wrangler Sports S and this issue can't be solves? I would like an answer as to why my Jeep needs to be left with the service dealership before even ordering the part(s). I have enclosed the letter I received from the FCA FIAT CHRYSLER AUTOMOBILES Which in the letter states that, "To do this, you dealer will replace the IPC. The estimated repair time is 2 days for the new IPC to be programmed with current mileage and delivered to the dealership." But the I was told the parts were not in stock and they did not know where it would be available to take care of the issue. Nothing was said about whether parts were available it could be a couple of days for the Jeep to be repaired. Please note that the Jeep first POC is XXXX XXXX, but I am also on the contract/payments and the Jeep is registered in both of our names. But I am the primary driver of the 2022 Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11656050
The instrument cluster is not working. On March 25 2025 during driving the cluster started to malfunction by turning on and off and then few seconds later it was off. Once the cluster is off there is no visual assessment of how fast the car is moving, any alarms, temperature, fuel gauge, non of the gauges work. Took car to an electrical car repair shop since this is a safety issue and they found that there was a cluster recall on 2022 wrangler sport jeeps so no repairs was done to the car. The dealer was called and under the VIN inquiry I was informed that there was no instrument cluster recall. My question is since there is evidence in several www literature of Jeep Wrangler recalls due to instrument cluster why then our instrument cluster not part of a recall
NHTSA #11655101
The contact owns a 2022 Jeep Wrangler Hybrid. The contact stated that the vehicle was taken to a local dealer to be repaired under NHTSA Campaign Number: 24V720000 (Electrical System); however, the contact was advised that the repairs were not sufficient to fix the vehicle. The vehicle was serviced under the recall remedy however, the failure recurred on three separate occasions. The dealer advised the contact that she would have to pay out of pocket for a new battery due to the tire not being original equipment. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000. The VIN was not available.
NHTSA #11649314
My 2022 Jeep Wrangler Sahara Unlimited 4xe vehicle is unsafe, and I fear driving it could cause death or serious bodily injury. The vehicle turns off intermittently and displays "service electrical charging system." The 4xe recalls 95B/NHTSA 24V-720 and especially, recall ZB7/NHTSA 22V-865 have not been properly repaired and completely resolved. This is a serious and potentially dangerous defect. This Jeep Wrangler Sahara 4xe unexpectedly turns off while driving, it has turned off on me while driving on the freeway, regular streets and has left me stranded in dangerous predicaments. Starting the vehicle is also unpredictable, sometimes it starts and sometimes it does not. This is especially terrifying when it spontaneously shut off while driving. I no longer can safely operate this vehicle without placing myself, my family and others in peril, and as a result I have had to purchase a new vehicle. Vehicle engine shuts down condition caused by diagnostic reactions to faults caused by loss of communication. Recall ZB7/NHTSA 22V-865 is still occurring to my 2022 Jeep Wrangler Sahara Unlimited 4xe, an engine shut down condition results in an unexpected loss of motive power while driving, which can cause a vehicle crash without prior warning.
NHTSA #11648841
See attached document for complaint.
NHTSA #11650993
Jeep wrangler has 46k miles, 2 years, but battery died while car was running. Would not start once car engine shut down. I was stuck in the middle of a busy intersection and was out ant risk of an collision. Upon running diagnostics, battery is fully drained and alternator is not starting. Online forms suggest it could be the alternative battery, charging the start/stop function, that died and drained the charge from the main battery. Prior to the incident, there was a low voltage warning which got worse over 2 days, until ultimately it died completely.
NHTSA #11629338
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11628567
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11625953
The IPC short circuited and has not been functioning since November of 2024. There is no gas gauge, fuel gauge or way to see any check engine lights. There is an active recall for jeeps 2018-2024 under NHTSA recall number 24V-652. No accidents or anything to cause this panel to be blank. Drove it the night before, parked and when I started it the following morning the entire panel was black.
NHTSA #11663213
Complete loss of dashboard functionality while driving in hybrid mode. Dash suddenly went black, all warning lights started flashing and tachometer and charging gauge dials bouncing. Drove to Suburban Jeep Ann Arbor with problem still occurring. Showed dash display to service representative. Service technician unable to replicate problem. Service representative communicated vehicle is operating as intended and is ready for pick up.
NHTSA #11625083
I received a recall that the battery may catch on fire, I do not feel safe driving the car
NHTSA #11624514
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA #11623819
This is a known death wobble problem of jeep which i got while driving on highway with my family and could have got into an accident if would not control vehicle that time. My dealer is charger me for this issue which is costing me around 1200 usd and they are going to change the parts 1. Damper, Steering, 2. Tie rod end-outer-right or left for both sides. This is something which should have been covered under recall as its a serious safety issue.
NHTSA #11729542
Driving at highway speed (65-70mph) on curve with slight road surface deviation experienced the infamous "Death Wobble". Slowed to 45-50 mph before vehicle steering returned to normal. The steering dampener was previously replaced to fix the first time this happened. Apparently this is not a fox.
NHTSA #11727923
We have had the death wobble happen several times when driving. It was so violently shaking we tried to stop quick on a 75 mph hiway. Very dangerous and scary. This has happened many times over the last month. Had wheels realignment and new shocks. Still happening
NHTSA #11722155
I'm Experiencing a KNOWN Jeep issue called the "DEATH WOBBLE". I only have 17800 miles on the vehicle and I'm 6 months out of warranty. when this vehicle gets into the death wobble mood it becomes totally uncontrollable and extremely unsafe to drive. the driver needs to slow down to under 40MPH or to a complete stop for it to stop. You can be driving at 65 MPH and the vehicle will go into convulsions, I feel it is SO dangerous I will not allow my wife to drive it.
NHTSA #11706497
I’m writing to ask for you all to honor the recall for my jeep. I purchased a 2022 Jeep Wrangler in April of 2025 Months after the purchase I began to notice that on certain road conditions that my vehicle would shake violently back and forth at higher speeds if I hit a bump. As you can tell this causes great concern for mine and my children's well being. My teen son is also driving my vehicle which is also a concern. I've had it looked at by multiple shops who all state that the vehicle has a recall on the steering damper as it can create a death wobble. I attempted to take it to the Jeep dealership in Boulder, CO who refused to look at it stating my jeep doesnt count. However the mechanic and online states that it will honor any jeep that appears to have this issue to be looked at and fixed as you all were sued and claimed to have fixed the problem yet it still continues, and Jeep offers this as an extended offer for all jeeps. Jeep is refusing to honor the extended recall. So I am filing a complaint to get this fixed as this issue is not of my doing, not wear and tear.
NHTSA #11710267
The car started to shake uncontrollably at highway speed without warning. Steering was very difficult. It was difficult to even see out of the vehicle due to extreme shaking. The car is going to the dealer to be examined. This is a low mileage daily driver, completely stock, with no modifications.
NHTSA #11662293
I was almost killed when my Jeep did the death wobble at 70 mph on the freeway. It violently shook out of control while I was in the fast lane of the freeway without warning. I had no control over the steering wheel, and it was pulling me towards the freeway wall. Slowing the car down was very difficult because it was jerking around so violently. I got off the freeway very slowly with my hazards on. A pickup truck followed me off the freeway to make sure I was ok. He said the tires were going crazy, and everybody saw it. It was an 18 wheeler next to me, and I could have died. I only have abt 30,000 miles. Now I’m selling it, because I’m terrified. I live in Michigan, if there was snow or ice it definitely would have been tragic. It’s in the shop under warranty, but jeep dealership telegraph rd in Southfield said something was bent and it was my fault why it went out of control. But whatever is bent, got bent from the violent shaking. I didn’t even hit anything. This happened on Thursday on the way to work, when I first got on the freeway it shook a little, and I was getting ready to pull over, then it stopped. 5 mins later that’s when the death wobble occurred. I took it to Jeep around a year ago when it was shaking. They said it didn’t do it, and nothing was wrong.
NHTSA #11658665
The contact owns a 2022 Jeep Wrangler. The contact stated while driving on the highway at 65 MPH and driving over a pothole, the vehicle started violent shake and the steering wheel seized. The contact pulled over, came to a complete stop and was able to continue driving. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the shocks were leaking hydraulic fluid, and the steering damper was faulty. The contact was informed that the shocks needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,500.
NHTSA #11657274
Our Jeep has the Death Wobble and its been to the dealership twice. First trip, they had us replace the front shocks and the steering stabilizer/damper. Did not help at all. Now they are saying we should try a Tru-Center Stabilizer, by looking on the web, they think that will fix it. Really don't want or think we should have to keep tossing parts and money into this, hoping it might fix it. Right now we are afraid to drive it on the interstate. Its starts to shake so bad when we switch lanes on the interstate, it almost makes you want to hit the brakes. Traveling on an interstate is not a safe place to hit the brakes to stop the wobble or a place to have a car go out of control. Jeep is a 2022 Wrangler unlimited with 44000 miles on it. Stock suspension, no lift kit, stock wheels and tires.
NHTSA #11646273
This is a 2022 Jeep wrangler sport with 40K miles on it. It was bought brand new. We are experiencing what is called the "Death Wobble" where the suspension parts give out and create a severe wobble in the front suspension and steering of the vehicle at highway speeds. The 2019 Jeep had a recall on this problem as well.
NHTSA #11647618
I have been and currently experiencing the death wobble while going on high speeds on the freeway. It feels like my jeep is out of control as the steering wheel Shakes and the whole car Shakes. I took it to the dealership where they just completed repairs for the shaking and put new suspension on. About two days later, I still experience the same shaking. There are no warning lights that come on.
NHTSA #11647193
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at undisclosed speeds and driving over a bump in the roadway or a pothole, the vehicle experienced a death wobble. No warning light was illuminated. The contact regained control of the vehicle and continued driving. The vehicle was taken to the dealer and was inspected by a technician who noticed an abnormal play in the steering wheel. The inner and outer drag link and steering wheel were adjusted, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
NHTSA #11634556
I have experienced what is call "death wobble" multipletimes. This is a 2022 with 30k millage. It has been to a service center three times and the drag link with ends has been replaced twice. The problem continues and only happens at highway speed. This issue has put us in what could have been a serious accident with semi-trucks on 50+ mph multiple times. I feel like this is a possible life threatening situation. I have a dash cam video of this happening and have had multiple servers centers inspect it. They have not been able to reproduce the issue, highly intermittent. To have an authorized agent look at it, I will have to pay a $229 diagnostic fee. When this death wobble occurs, there is no warning at all.
NHTSA #11720971
While driving over 50mph, I encountered issues with stablization where the steering wheel would violently shift left and right, and the vehicles front tires were wobbling uncontrollably until lowering speeds below 30mph. After the dealer replaced the steering damper, I ran into this problem again but much worse as I was driving 70mph on the Interstate. After almost losing control multiple times I was able to take back roads home. This is a huge safety issue as I had my baby in the vehicle and the issue is still occurring. Upon looking under the vehicle I noticed the steering damper free floating and the bolt was missing for the wheel. I'm not sure if the bolt assembly is bent but it appears the replacement by the dealer is inadequate.
NHTSA #11629612
Driving at highway speed, approximately 65 mph. When vehicle drives over uneven section of pavement, for example when changing lanes, front end starts to vibrate violently and steering is compromised. Vibration persists until speed is reduce by approximately 10 mph. Vehicle is stock and has 11,000 miles.
NHTSA #11628476
The dealership refuses to perform the 68c recall for my 4xe wrangler, [XXX] They said they are worried that there will be a glitch with the recall and they will have to hold on to my jeep for 3-4 weeks until a battery replacement is available. They don’t want to do this because there are already 3 cars in the dealership awaiting the same battery replacement. Given the seriousness of the recall (battery fires), this seems like an unsafe response to the recall. They mentioned they’ve been turning multiple cars away with this recall and that they have other recalls for other models to also worry about. This is coming from Southern CDJR Newport News; 12629 Jefferson avenue; Newport News, VA; 23602; 757-350-8747 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11707722
I own a 2022 Jeep Wrangler 4xe with ongoing warranty-covered hybrid system defects, including a hybrid coolant valve failure that could cause the vehicle to shut down while driving, creating a serious safety risk. The vehicle is also subject to an active high-voltage battery fire-risk recall, further affecting safety and reliability. The vehicle has been in the shop since Wednesday and Jeep has not provided a loaner or direct rental vehicle, leaving my family without transportation. Due to the combination of safety risks and loss of use, I am requesting: •Immediate manufacturer action to repair the defects •Direct rental coverage while the vehicle is in the shop •Escalation of my formal buyback request for executive review I am submitting this complaint to ensure that these safety and warranty-related issues are addressed promptly.
NHTSA #11706561
All 4xe batteries are faulty and need to be replaced. Jeeps software "fix" did nothing last recall and won't fix the same problem again. We need new batteries! Please!
NHTSA #11699258
10/14/2025 approximately 0745 CST I had just exited off a 70mph state hwy on my normal route to work. My 2022 Wrangler 4xe seemed to “glitch” and loose power, no systems available and then kicked back on but in lower gear. I am current on all recalls and service. Currently mileage is just under 30,000.
NHTSA #11693422
Turtle mode was activated for the 5th time on my Jeep while driving on the highway. Was in traffic at the time and was beginning acceleration when it went into turtle mode. I was able to SLOWLY go across 1 lane of traffic to pull over. I was able to pull over. While I was on the shoulder the turtle mode went away and I was able to resume my drive. If I have been going the speed limit when this happened I and other could have been severely injured if my car suddenly lost power.
NHTSA #11686569
Loss of Motive Power - will be driving on the interstate and the car will suddenly go into turtle mode with no warning and the car will abruptly slow down to a slow crawl. Took to dealer they could not find a diagnostic code so in their mind there is nothing to fix (currently still at dealer). This has happened to me 4 times.
NHTSA #11685971
There is lack of information on how to file a complaint for a dealer not repairing a recall in a timely manner on this website. This complaint is in regards to the safety recall on my Jeep 4XE- Recall 95B/NHTSA 24V-720. I made an appointment for this recall and took it to Franklin Chrysler Dodge Jeep Ram in Franklin TN. They have had my Jeep for 2 days working on this recall. The letter I received said this would take 2 hours. They refused to provide me with a loaner/rental car and instead shuttled me home and left me without a vehicle for 2 days now. This is unacceptable.
NHTSA #11644759
I had the 95B battery recall performed at my Jeep Dealer and 2 days later I had a sudden loss of power and and sudden breakdown of the vehicle requiring towing to the Jeep dealer (Orlando Chrysler Dodge Jeep Ram in Orlando, FL 4101 W Colonial Dr, Orlando, FL 32808 Phone: (407) 299-1120) on [XXX]. They have not been able to give us any answers other than the hybrid battery needs replacement and over 2 weeks later they are giving us no answers or solutions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11634832
In reference to Recall 21D / NHTSA 26V363, FCA has directed Jeep Wrangler owners not to park inside or near my home due to a fire risk. My local Jeep dealership and FCA have denied to offer a loaner vehicle, and they have denied my request to cover a rental vehicle. This only leaves me with the option to abandon my primary form of transportation, or drive a known fire hazard. I do not have an open space free of other combustible materials available to park my recalled vehicle, and driving the vehicle would create heat and increase the likeliness of a fire. FCA stated I would need to obtain a "Repair Order" from the dealership before they would consider covering a rental vehicle. However, the dealership stated they are not making appointments or taking vehicles under this recall at this time since there is no repair available. I contacted Sandy Sansing CDJR in Milton, FL on 06/11/2026 at approximately 12:47pm CST to inquire about appointment availability and the possibility of a loaner vehicle. I was directed by the service department to contact FCA directly as they did not have any loaner vehicles available. I contacted FCA the first time on 06/11/2026 at approximately 2:43pm CST. I contacted FCA again on 06/11/2026 at approximately 4:13pm CST to open a Star Case. For the answers to the recommended questions, the components involved are the hydraulic steering system components and nobody's safety has been put at risk at this time. The problem has not been reproduced outside of the events that led to the recall. The vehicle has not been inspected yet as the dealer is not making appointments for this issue at this time. No warning lamps related to this recall have appeared as of the time of writing.
NHTSA #11743572
The contact owns a 2022 Jeep Wrangler. The contact while driving at 70 MPH, the vehicle experienced the death wobble. No warning light was illuminated. A dealer was contacted. The contact pulled over twice and drove 65 MPH on the way to the residence. The vehicle was taken to the dealer where it was diagnosed that the steering damper and tie rod needed to be replaced. The steering damper and tie rod were replaced, and the vehicle was repaired. However, the failure reoccurred several times. The manufacturer was not notified of the failure. The failure mileage was 28,998.
NHTSA #11726653
On 12/17/2025, my 2022 Jeep Wrangler Unlimited (VIN [XXX] , 15,871 miles) experienced violent front-end oscillation — known as "death wobble" — while my daughter was driving on the highway at approximately 50–55 mph after encountering a road imperfection. The steering wheel and front suspension shook violently side-to-side. Vehicle control was significantly impaired and she had to slow substantially to stop the oscillation. Video of the incident is attached. The vehicle is completely stock: OEM suspension, tires, and wheels, no lift, no aftermarket modifications. I took it the same day to Safford Brown Jeep, an authorized Jeep dealer. They diagnosed the issue and replaced the front suspension steering damper. Repair cost $800 out of pocket. The dealer called it out of warranty because the 3-year basic warranty had elapsed, despite the vehicle having only 15,871 miles — well under the 36,000-mile warranty limit. A safety-critical steering defect at this mileage on a fully stock vehicle is consistent with a manufacturing or design defect, not wear or modification. This is a known, dangerous defect in Jeep solid-front-axle vehicles. NHTSA has received hundreds of complaints on prior Wrangler model years, and Stellantis (FCA) entered a 2023 class-action settlement covering 2018–2020 Wranglers and 2020 Gladiators with an 8-year/90,000-mile steering damper warranty extension. The 2022 model year was excluded despite exhibiting the same defect. I am filing this complaint to document that the issue persists in post-2020 Wranglers and request NHTSA evaluate whether a safety defect determination and recall is warranted for 2021+ model years. No crash, fire, or injuries — but loss of steering control at highway speed is a serious crash risk, especially with a young driver behind the wheel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11735120
I own a 2022 Jeep Wrangler. On 12/13/2025 while driving 50 - 60 MPH, the vehicle started shaking/vibrating violently after going over bumps, in what I've heard is the "Death Wobble". The steering wheel did not shake as much as the entire vehicle shook. Which recurred several times while driving, feeling as if the jeep would lost control and crash. The vehicle is scheduled to be taken to my mechanic who stated that it was the steering damper leading to other steering issues.
NHTSA #11704948
When driving over 65 miles per hour you lose control of steering - known as the death wobble.
NHTSA #11648799
I first encountered the “death wobble” at 18,000 miles. It happened to both me and my husband within a hundred miles of each incident. I took my car in for an oil change and talked to the technician and he said that he could try the fix that Jeep put forth to attempt to fix it, but it never really fixed the issue. Well, it was not that bad and happened infrequently and life moves on. Fast forward to about 30,000 miles, the last month and now the wobble happens any time I’m at speeds over 60 and hit a tiny bump in the road. Last night, it threw me into the lane next to me and if there had been a car there, it would have been terrible accident. I drove home at 50mph on the freeway! It was terrifying. I am taking it to the dealership tomorrow and I’ll see what they have to say now. This is so dangerous and scary. It need to be corrected.
NHTSA #11634985
2022 Jeep 4xe Rubicon, 13,000 Miles - At about 5,000 miles I first noticed an occasional wobble in the front end at speeds around 50mph or above. The wobble has progressively gotten worse and at around 9,000 miles has developed into a full blown "death wobble". At 60mph or above it is most likely to happen. When is does happen it is started by a small bump or depression (smaller than a pothole will do it) the front end of the vehicle shakes violently and the only way to stop it is to let my foot off of the gas and let it coast. At around 40mph it will stop. Hitting the brakes increases the shaking. This is scary and unpleasant and causes confusion to drivers who are behind as I try to make my way to the side of the road. I took it to the dealership and they balanced the tires and charged me $120.00. This improved it for about 2 weeks and then the wobble returned just as before.
NHTSA #11633150
My Jeep will not operate correctly in the electric mode after a software update that was required to resolve a recall. The vehicle loses power in the electric mode and surges into the gasoline mode suddenly. This occurs after the vehicle has been driven a while and when the battery level drops below 50%. See these forums for others experiencing the same issue. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11744322
On 3/3/2026, I brought me JEEP 4XE to the Jeep dealership in Paris, Kentucky to have the 68C recall performed. The Jeep dealership used version #7 of the 68C recall instructions to updated all software modules and then to perform a 7 mile test run to engage the electric engine and to stress the vehicle per the instructions documented in the recall instructions. Document is identified as: * High Voltage Battery * Reference: 68C/NHTSA 25V-741 * Revision: 7 * Edition: February 2026 * Details: Additional DTC added to the end of Section B. BPCM software update After picking vehicle up from dealership, I proceeded home via a state highway Route 68 (Paris Pike). The roadway is a 4 lane divided highway and has a speed limit of 55mph. I set my vehicle to HYBRID mode and then placed it on cruise control as I had done numerous times over its 25,000 miles. During the drive there were occasional rolling hills and inclines. I gauged the hills to be about a 1% grade on average but never exceeding 2% grade. During these inclines, the gasoline engine engaged and the RPM gauge on the instrument cluster registered 3000RPM. This excessive engine RPM had NEVER occurred before the 68C factory recall procedure. In all other instances of the engine engaging, the RPM would engage at 2000RPM. I contend that the the engagement of the gasoline engine on these small inclines was NOT warranted and that the excessive RPM's of 3000 is not normal and was never experienced prior to the 68C recall fix. I am submitting this information for review and documentation. Video of the instrument cluster gauge showing the RMP gauage and the display panel showing the engine and battery kW used were taken to document the process. I believe that the engagement of the gasoline engine at 3000RPM will cause excessive wear of the engine and is a direct result of one of the software updates that was used to complete the 68C recall.
NHTSA #11722062
After 68C recall fix in January, the following has occurred: -Check engine light on immediately -Replaced electric coolant heater -Sluggish in both hybrid and electric modes -FORM indicators - constant fuel oil refresh mode -Change oil required indicator on -Engine revving high at low speeds -Jumping when putting into drive / idling / shifting issues --Replaced all 4 shocks And just yesterday on 2/27/26: Complete and total loss of power while driving on the highway. Major safety issue and a near crash.
NHTSA #11720864
I have experienced at least five times in which my vehicle does not start and a "service charging system" error message shows on the dash resulting in the vehicle having to be towed to Newport Jeep in Middletown RI for service. Every recall that has been issue has been "fixed"- my hybrid battery has been replaced, my high voltage wire has been replaced. I tried to pursue a buyback request and was rejected in March 2025. I am aware of the 68C safety recall and that there is no repair at this time. Again on 12/9/25 my vehicle would not start, the "service charging system" error message was on the dash and my vehicle has had to be towed back to the dealership. They are not able to diagnose the issue. I want to pursue a buyback as this vehicle is defective and unsafe.
NHTSA #11704210
I received the recall of my leased vehicle and I immediately called Chrysler Stelantis and was told that there was nothing they could do. This recall materially restricts the safe use of my leased vehicle. I request early termination of my lease without penalty OR a replacement vehicle. I am a 100% disabled veteran and cannot comply with the recall’s conditions They stated that they will take back my lease but I will be penalized for the early termination and also for any recoupment of the vehicle when it goes to auction. This is unacceptable and has placed myself, my family,, my residence and other vehicles in danger. I cannot abide by the recall.
NHTSA #11703426
The vehicle experienced multiple serious fuel system failures, including a failed fuel injector and high-pressure fuel pump. After these components were replaced, it was confirmed that fuel was still entering the engine crankcase. At no point did the vehicle trigger a “Check Engine” light, oil dilution warning, low oil pressure alert, or any hybrid/electric powertrain. This represents a critical safety & reliability issue. Fuel dilution of engine oil can: severely degrade lubrication, increase crankcase pressure, and/or lead to internal engine failure or fire The lack of any warning or diagnostic code suggests either: a software calibration issue in the ECM/BCM that failed to detect the problem, a sensor failure, and/or a defect in the onboard diagnostic system itself. This could indicate a broader defect affecting the safety of the 4xe platform and request investigation. This failure delayed necessary service and put both vehicle and occupants at risk.
NHTSA #11669786
Wife was going to work. Started to notice difference in the feel of the drive. Then the check engine light came on. When she started to accelerate the vehicle jerks. When the vehicle is at a stop then accelerates the it takes about 5 seconds for the car to start moving. Today the vehicle turns on but can’t switch gears to put it in reverse or drive. Vehicle is a paper wait and the earliest time I can take in to a certified mechanic is 1 month. I’ve had multiple issues with this car. Death wobble, electric recalls. And a recall that stated part not available park your car not in your garage and don’t charge your hybrid…. How can this car be allowed on the streets with this many issues under 2 years
NHTSA #11629398
I was involved in a collision. The front driver's side hit another car, causing a lot of damage. The surprise was the fire. There is no reason for it to have caught for the way it did. The door was jammed, so resorted to unhooking the soft top, while I caught fire. I opened the top and jumped off the top, crawling away with burns and cuts before the entire engine exploded. I could have still been in that car, and I don't think I would have made it.
Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11732340
68C recall did not fix recurring issue with this vehicle: 12/2/25 – The vehicle was towed to the dealer under Safety Recall 68C (battery fire risk) in an undrivable state “service charging system” message, vehicle would not disengage from Park, no power, battery, charging, service engine lights on. 12/18/25 – The dealer informed me that Recall 68C had been completed, stated that the vehicle was repaired and safe to drive, and told me to “rest assured.” I was instructed to pick up the vehicle on that basis, and I did so. 12/20/25 – Just two days later, while driving approximately 60 mph on the highway in electric mode with more than 90% charge, the vehicle suddenly lost electric propulsion for over 30 seconds, rapidly losing speed and nearly requiring an emergency stop in active traffic. A dash notification appeared stating “electric mode unavailable,” and the vehicle reverted to hybrid mode. I immediately left a message for the dealership that same day requesting a call back to determine next steps; no call was returned. 12/20–12/26 – Because of this serious failure and ongoing safety concerns, the vehicle was driven only minimally. 12/27 – When I attempted to start the vehicle, it again failed. The dash displayed “service charging system” along with battery, service engine, and service electrical warning lights. The vehicle would not disengage from park, would not start, and had no usable power. 1/1/26- the vehicle remains at the Newport Jeep Dealership & Service Center, technicians continue to try to diagnose the problem and are unable to do so. The 68C recall was an ineffective attempt at resolving this significant recurring safety issue.
NHTSA #11708209
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact stated that the message "Performance Issue" was displayed, and a red light was illuminated. The contact stated that the vehicle stalled. The contact was able to restart the vehicle and drove the vehicle to a local dealer. The dealer was unable to diagnose the vehicle, and the vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated that months prior to the failure, the vehicle was repaired under NHTSA Campaign Number: 24V720000 (Electrical System) by the same dealer. The contact related the failure to the recall repair. The failure mileage was approximately 50,000.
NHTSA #11693402
The engine lost power while driving and was almost T-boned the first time the issue happened. No warning lights were present before the loss of power. I was leaving a stop sign and crossing traffic did not have to stop. The posted speed limit for the cross street is 40 MPH. The dealership updated the software, and the Wrangler 4XE was returned the same day. Less than two weeks later, the loss of motive power occurred again. The dealership had the vehicle for almost 40 days and replaced the high-voltage battery pack. About 50 miles after the car was returned, the check engine light came on. I was almost home when this happened and had the 4XE towed for the third time. Texan Jeep claims they had engineers from Jeep look at the vehicle while it was in the shop for an extended period of time. These vehicles are not safe to be on the road! The safety of any other vehicle around a 4XE is at risk. They can shut down and go into limp mode without warning, with or without the recalls being complied with. The only reason I did not have a significant accident was my training as a commercial airline pilot and dealing with simulated emergencies.
NHTSA #11642754
My 4xe goes into turtle mode several times a week and loses power as I am driving. I have contact jeep and 2 dealerships regarding this several times and they said since they can't duplicate it, there is nothing they can do. Has been happening for over a year.
NHTSA #11697528
See attached document for complaint.
NHTSA #11629814
DEATH WOBBLE repeatedly while traveling on the highway at speeds above 60 MPH. Where is a terrain surface change, asphalt to bridge or and seam in the road cause a violent shaking of the front of the car. This has happened multiple times. I took the car to a car repair, there was no visual issues seen, but the repair people told me they no longer buy Jeeps as their personal vehocle because of the death wobble. They did not recommend a sway bar because in their experience it did not correct the issue.
NHTSA #11724270
I do believe the part that is failing on the 2022 Jeep Wrangler Unlimited is the “Steering Dampner” and anyone at anytime is MORE than welcome to look at and inspect touched or feel it. This is SAFETY RISK has the entire vehicle starts to shake and wobble uncontrollably and without warning. If not for quick reflexes we would have been in a chain reaction crash. Was able to release gas and coast to under 50mph making lots of people behind me unhappy. The dealer said he repaired dampner when we had 4,000 miles, now again at 16,700 miles it’s back and we almost ended upside down in a river. Either Jeep or NHTSA must need people to die before they can make truly effective repairs or just remove this model form inventory. I believe it has to be more than just a dampner and the front suspension parts should all be looked at. There was ABSOLUTELY no warnings, lights, sounds, or indication that we were almost plunged to our death. Angels had to be riding with us. Let’s get this fixed!! PLEASE
NHTSA #11723934
See attached document for complaint.
NHTSA #11730876
Due to the track bar, steering damper and struts failing after less than 28k miles, the jeep is now exhibiting the previously investigated "Death wobble" causing a dangerous driving condition when exceeding 55mph. While driving, the vehicle began to shake so violently causing me to almost lose control and drive into oncoming traffic. The only way to stop the shaking was to have to stop suddenly on a 2 lane road and pull off on to a very dangerous shoulder. After taking the vehicle to the selling dealership, I was informed that although I am within the warranty limits for mileage I have passed the time frame for them to be able to cover the repair costs. The service advisor did agree that it is a known issue with Jeeps and that I was just "unlucky enough to get a bad jeep". There were no warning lights, symptoms or any other possible warnings prior to the first occurrence in June of 2025.
NHTSA #11699622
DEATH WOBBLE. While driving at freeway speeds hitting a road bump my Jeep went into a severe uncontrollable shaking wherein the entire car was moving sideways and in an up and down motion. i did some research online and found this condition to be a common Jeep Wrangler problem. i brought the car to the dealer and they said it is a known problem with the steering damper. In my research online, many believe the problem is the tie rod, drag link and ball joints are the cause and the steering damper just masks the symptoms until it wears out. i had a third party off road repair shop look at the suspension parts and they noted the drag link had play within the bushings and recommended it be replaced. Upon not visit to the dealer, i asked them to check it out and they said everything was fine except the steering damper was bad. I had the replace the steering damper. I am still getting a shaking vibration at freeway speeds while hitting a bump in the road. it is not as severe but it definitely shakes the steering wheel and the vehicle enough to be concerned that something is wrong with the suspension. If you search DEATH WOBBLE you will find the exact condition i am experiencing. Jeep says everything is okay with the vehicle and yet I am still experiencing a vibration. my warranty expires 5/29/25. thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11663329
Encountered the famous death wobble too often the last couple of weeks even at moderate speed of 45mph
NHTSA #11628856
The contact owns a 2022 Jeep Wrangler. The contact stated that the transmission failed to properly engage. The contact was able to move the gear shift lever from park(P) to reverse(R), however, the transmission failed to respond as intended. The gear indicator flashed on the instrument panel. The contact turned off the vehicle and waited for several minutes before restarting the vehicle, and the transmission responded as needed. The contact stated that on other occasions, after the vehicle was stopped at a traffic light or stop sign, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message “Service Transmission” was displayed on the instrument panel. The vehicle was taken to a transmission specialty shop, where it was diagnosed, and DTC: P0733 was retrieved. The contact was informed that the failure was with the third gear in the transmission. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle was driven to the dealer to be diagnosed; however, the vehicle remained at the dealer. The manufacturer was notified of the failure. The contact related the failure to Technical Service Bulletin: 21-009-25. The manufacturer suggested that the vehicle be taken to the dealer for an inspection, and depending on the findings, the manufacturer might assist with the cost of the repair. The failure mileage was approximately 65,000.
NHTSA #11701936
At highway speeds my vehicle surges fairly violently, creating a safety hazard and limiting movement in traffic. Talk to the JEEP corporate office and they said there’s a number of technical service bulletins on this issue, but there’s not been enough to calls a recall, but they did state. It was a known issue. This is very dangerous..
NHTSA #11651195
There’s seems to be an issue with these transmissions. They are leaking oil from the casing and could potentially run dry and have major transmission failure.
NHTSA #11648023
The contact owns a 2022 Jeep Wrangler. The contact stated that on three separate occasions while driving at various speeds, the vehicle jerked upon depression of the accelerator pedal with a message to "Service Transmission Continue in D - Do Not Shift or Turn Engine Off" was displayed on the instrument panel. On the first failure, the contact was able to drive the vehicle to Galeana Chrysler Dodge Jeep Ram (14375 S Tamiami Trl, Fort Myers, FL 33912); however, the contact was informed that the dealer would not honor warranty. The vehicle was taken to another dealer and the body control module was replaced. The failure returned months later while the contact was out of town and the vehicle was towed cross country on the contact's trailer back to the dealer. The contact was informed on the visit that the transmission control module was defective and the TCM was replaced; however, the failure returned months later. The vehicle was taken back to the dealer where it remained. The dealer reached out to the manufacturer while the contact waited for a decision from the manufacturer. The vehicle was not yet repaired and remained with the dealer. The failure mileage was 2,132.
NHTSA #11685620
This vehicle has been towed to the dealership 4 times for ongoing transmission errors and has caused the vehicle to shut off in traffic on 3 separate occasions, putting myself and those around me in immediate danger. The vehicle has actually rolled backwards in traffic on 1 occasion, without giving me the ability to stop it initially because the brakes and gear shift were locked up. The vehicle has also been repaired for a multicylinder engine failure early on as well. The vehicle is now showing issues with the battery wiring and has been repaired several times regarding this as well.
NHTSA #11643841
Cranked up Jeep and had no warning lights. Pulled onto highway, Electronic Stability Control alarm sounded. Made it to stop light, stopped, Jeep did not cut off but showed an alarm where it would not move until it was put in park then back in drive. This happened 4 times then stopped. I turned off of the highway onto a different road, got up to speed (approx 60mph) the ESC warning came back on and went off. Jeep did not cut off but it jerked a few times then the RPMs shot up to around 9 without me pressing the gas. I was able to pull over, cut it off and sit for a min. then I cranked it back up and it ran fine for about 5 miles then going about 60mph it lunged forward with no speed increase, RPMs shot up again and a Transmission code came up on the dash screen. I pulled over, my husband came and we put it on a trailer and carried it home. Ran diagnostics and changed both the main and auxiliary battery and it was fine for about a month. I went to run errands about a month later, got in and all the electrical would come on but it would not crank and all the gears on the shifter showed in orange and blinked instead of orange and white like normal. The electrical would not cut off without unhooking both batteries. Tested batteries, auxiliary was completely dead. Replaced it, Jeep still would not crank and the electrical stayed on unless the batteries were disconnected. Trailered it to the dealership, they did multiple tests to find out it was the TCM. First Incident occured 12/18/24, second incident occurred 1/17/24.
NHTSA #11641675
While driving any speed most of the time slowing down "Performance limited service fuel system". Dealership looked at it 2 different times and said it was just the clamp of some sort..took it on again and they said it could be the high pressure fuel system. Nothing has been replaced as they do not know what is going on. The message pops up randomly and goes away very quickly. This Jeep currently have just over 19,000 for a 2022 model When we first noticed the message it had just over 12000 miles
NHTSA #11743097
My 2022 Jeep Wrangler has an ongoing issue involving an oil and diesel leak, which creates a hazardous driving condition and poses a fire and safety risk. The vehicle has been taken in for repair multiple times (4 repair attempts) for the same issue, and the problem remains unresolved. Due to the severity of the leak, the vehicle is unsafe to operate and requires towing to the dealership. Despite repeated repair attempts, the manufacturer has failed to provide a permanent fix and has denied further assistance based on procedural reasons (vehicle not currently at dealership, mileage, and warranty concerns). I am concerned this is a broader safety defect that could affect other vehicles.
NHTSA #11725420
My 4E is currently under recall for a battery/fire issue so have been relying on gas to fill the vehicle. Recently, after pumping gas for 10-15 seconds it shuts itself off at the pump and often gas spills out from the fuel neck. Jeep has had this problem on many of their vehicles for years and it is not covered warranty. There needs to be a safety recall. Its horrible I cant charge the vehicle and now I cant put gas in it either.
NHTSA #11625988
My 2022 Jeep Wrangler 4xe experienced a sudden loss of power while driving on Interstate 285 in Atlanta during rush hour traffic. The vehicle began shaking and lunging forward unpredictably while I attempted to exit the highway. With hazard lights on, I slowly crept the vehicle to the dealership because it could barely move. The vehicle is currently at the dealership for Recall 68C related to the hybrid battery system. This incident created a dangerous situation on a major interstate and could have caused a serious accident.
NHTSA #11723930
I own a 2022 Jeep Wrangler 4xe (VIN: XXX) subject to Recall 68C for the high-voltage battery. Jeep Customer Care advised me in writing not to charge the battery and not to park the vehicle inside or near structures, but could not define a safe distance or provide any specific measurable guidance. I live in a residential community where all parking is adjacent to homes, so these instructions are impossible to follow. FCA also stated they are unable to provide a loaner or alternative accommodation, even though their written guidance effectively removes the vehicle from normal home use. Additionally, FCA repeatedly instructed me to bring the vehicle to a dealership to determine if it is “unsafe to drive,” despite confirming that no remedy exists and that dealers have no diagnostic test or inspection procedure that can detect or reduce the risk of thermal runaway associated with this recall. The dealership cannot change the risk until a remedy is available. I am requesting NHTSA review FCA’s interim guidance for clarity and adequacy, as owners cannot comply with instructions that are vague, contradictory, and not operationally feasible in residential environments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11699239
While driving to an appointment on 11 August 2025 the yellow CEL light came on and the Jeep Wrangler 4xe stopped operating in hybrid mode. A few miles later the Jeep went into limp mode with a red turtle, red wrench, and red battery light. Pulled into the left center turn lane to allow faster traffic to pass and then made a left turn off of a busy 4-lane highway. I then proceeded down the hill and at the next traffic light I was turning right when the Jeep stopped and the gas engine completely shut down and the Jeep stopped moving halfway through the intersection. Putting the vehicle in park, I attempted to restart the vehicle while it sat in the middle of the intersection but it wouldn’t restart. I then turned on my flashers and exited the vehicle so I could call a tow truck. After the vehicle was towed to the nearest Jeep dealership I learned two days later that the hybrid battery pack had failed and it needed to be replaced. As of 18 September and the vehicle is still at the dealership awaiting authorization from the Jeep engineering team so the technician at the dealership can order a special part!
NHTSA #11688327
Electronic Cabin Heater- EV/ Hybrid component that acts as a heating element when driving in electric mode. Common issue since the Chrysler Pacifica eHybrid plug in vehicle was manufactured. Safety: Extreme temperatures we’ve experienced would prevent heat from dispersing in the engine cabin and potential damage to engine/ EV components due to no thermal regulation. Has been reproduced and replaced. Specific to Jeep Wrangler 4xe (2021+): “Electric mode unavailable; Cabin heating/cooling” Check Engine light with DTC codes P0E80-00 and P0E15-00 present on dash. First appeared October 31st, 2025.
NHTSA #11722039
On [XXX] I bought a 2022 Jeep wrangler 392 from Ron Tonkin Jeep in Milwaukie, OR. It was certified pre owned and still under full manufacturer warranty. I drove the car for one day then parked it at Portland airport before flying to Chicago. A week later while still out of town, I received a call from the parking lot manager that my car spontaneously caught on fire last night and violently burned also damaging 3 cars near it. The fire department came and put out the fire and said the fire was caused by “mechanical failure, malfunction”. Jeep has refused to cover this claim because they said the cause of the fire cannot be determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11633817
On Nov 16, 2024 I was driving and turned a corner as soon as I did the engine light and another light came on with a message saying do not shift or turn off. I had it towed to Capital Jeep and they said it was my main and aux battery, a week later which was yesterday 11-29-24 the same lights and message came on, I pulled into the dealership and they said it was the green bus connecter behind the glove box, then today 11-30-24 I was driving same lights and message again, however this time I could not go passed 5 miles an hour. So now it’s towed again and sitting at the dealership
NHTSA #11628083
The steering and suspension suddenly vibrated the whole car violently for over two miles straight, steering is uncontrollable it feels as if the wheels of the jeep were going to fall off. This is well known in the Jeep community as the death wobble. It is a safety issue as there is a loss of control of the car and causes the need to pull over or stop immediately which is hard to do on a fast moving interstate or highway like in my case.
NHTSA #11694866
Once you get over 60 mph the car starts to shake and wobble bad feels like jeep is going to fall apart took to jeep dealer after calling 800-jeep first agent acted like never heard of it then finally confessed it’s referred to as death wobble I will not even ride my kid in jeep going on highway it’s that’s unsafe jeep said it tightened up parts but one week later still happens can’t afford to keep taking jeep in and paying to have the tighten something and week later same thing i am stuck owe money on car
NHTSA #11708289
Vehicle Make/Model/Year: 2022 Jeep Wrangler 4xe Component Affected: Steering / Suspension or wheels not sure Mileage at First Incident: 30000 approx Odometer Now: 33150 approx Complaint Summary: My 2022 Jeep Wrangler 4xe has experienced repeated incidents of "death wobble" and uncontrolable shake , where the steering wheel shakes violently and the vehicle becomes difficult to control. Both my husband and I have experienced this issue multiple times, often after hitting small bumps or uneven pavement also in the highway when at speeds over 60 mph. We have taken the vehicle to the dealership twice, ( this is after "fixing this issue twice supposely) explained the issue in detail, and requested a thorough inspection. Despite this, the vehicle was returned to us both times with no resolution, and the dealership stated they could not recreate the issue. We later confirmed with Jeep Customer Care that the service center did not open a STAR case as requested, and the original case was closed without resolution. This issue is intermittent, which is well-known with death wobble cases, yet no action has been taken to investigate or repair the root cause. This raises serious concerns about driver and passenger safety. The issue is ongoing, and we have now had to reopen the case with Jeep and escalate the matter ourselves. We have also discovered inconsistencies with other service claims. For example, the dealership claimed the battery was replaced during a previous visit, yet the physical battery under the seat has a sticker showing the same manufacturing date as the original, raising doubts that it was actually replaced. This is a dangerous, unresolved issue affecting the safety of our vehicle, and we are seeking accountability and formal investigation through the proper channels.
NHTSA #11652862
Shortly after my second time getting the battery looked at for the 4XE recall my vehicle was very sluggish from a stopped position with the pedal fully pressed. After 5-10 seconds the vehicle lunges forward aggressively as it goes from electric to gas mode
NHTSA #11729221
My instrument control panel went completely black without any prior glitches. I couldn't see my speed, cruise control lights, engine temp, gas gauge...nothing on my panel displayed.
NHTSA #11629621
The issues lies in the Hybrid systems electric only function. When climbing grades, the vehicle experiences severe power loss which can be felt by the driver and is displayed by the vehicle on the dashboard information cluster. Power output from the hybrid system drops to or below 50% output even when pressing the accelerator to maximum. This issue occurs almost every time climbing a steep grade regardless of exterior temps. After losing speed and power on a steep grade while working the accelerator to or near maximum application the engine is activated abruptly without warning and without the proper hybrid warm up sequence and causes startling shifting by the powertrain and jerks the vehicle. This behavior began after Recall 68C was performed and hybrid Battery replacement.
NHTSA #11726798
My Jeep Wrangler 4xe displayed a ‘Service Charging System’ warning immediately after unplugging from charging. I began to drive and noticed the warning right away. I then parked and attempted to restart the vehicle, but it would not start and became completely inoperable. The vehicle had to be towed. The dealer confirmed this issue is related to the current hybrid safety recall, but Stellantis has stated that no repair is available, and it may not be available until the end of the year or the first quarter of next year. The vehicle is undrivable, and I cannot safely use or move it. Stellantis is only offering reimbursement for a rental, which I cannot access because I cannot afford to pay for a rental vehicle upfront. Reimbursement for what could be an unlimited or months-long period of rental fees is not a reasonable or accessible remedy. This leaves me without any safe or practical transportation option. I have now been without transportation for over 48 hours, and the manufacturer is not providing a reasonable remedy or safe transportation while the recall repair remains unavailable. I am filing this complaint so NHTSA can document the delay, the lack of an accessible remedy, and the manufacturer’s failure to provide a safe, timely solution for an undrivable recall-affected vehicle. The vehicle is undrivable and I cannot safely park or use it. Stellantis is only offering reimbursement for a rental, which I cannot access because I cannot afford to rent a vehicle upfront. I have now been without transportation for over 48 hours, and the manufacturer is not providing a reasonable remedy or safe transportation while the recall repair remains unavailable. I am filing this so NHTSA can document the delay and lack of an accessible remedy for an undrivable recall-affected vehicle.
NHTSA #11700883
The contact owns a 2022 Jeep Wrangler. The contact stated that approximately one month prior to receiving notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); the vehicle experienced electrical failures and the battery failed to hold a charge, and the vehicle was not operational. Additionally, the transmission was extremely low on transmission fluid, and the differential was leaking oil. The contact stated that after the recall repair was completed, the previous failures worsened. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 18,300.
NHTSA #11724784
Over the last 45 days, my Jeep has suffered repeated breakdowns that required towing to the Jeep dealership—It is now the fourth tow in this short window for the same issue. On November 10th, I was informed it was a wiring harness issue. On November 17th, they completed the work with the wiring harness and mentioned that now shifter assembly now has internal failure. Respectfully, this situation is unacceptable. Particularly for a critical component that renders the vehicle inoperable and raises significant safety concerns. This issue is especially troubling given that I have young children and rely on this vehicle for our daily transportation, and has stopped me in the middle of the road multiple times. Timeline: October 7th, 2025: Service Electronic Stability Control signal - Vehicle disabled on road; Towed to my home October 8th, 2025: Second Service Electronic Stability Control signal- Vehicle is again inoperable - Towed to Jeep Dealer October 9th, 2025: Third Service Electronic Stability Control signal pops up and disappears. October 15th, 2025: Fourth Service Electronic Stability Control signal - Vehicle is again inoperable - Towed to Jeep Dealership November 8th, 2025: Fifth Service Electronic Stability Control signal - Vehicle picked up by Jeep Dealership November 17th 2025: Notified by the service advisor that Service Shifter came on after completing work with the wiring harness. This is a huge safety concern that needs immediate investigation, and the manufacture needs to be help liable for these rescue ring issues.
NHTSA #11699984
I was traveling at 80mph on an interstate in the fast lane. There were only two lanes. Road was straight with a slight incline. Temperature was 98 degrees. I had been traveling for 10 hours that day. I hear the same bing chime the Jeep makes when it switches from electric to hybrid mode. I was already in hybrid mode and I experienced a lost of power. My vehicle started to coast which it never does because the regenerative breaks always slow me down. I noticed a message on my display but I could not read it as I used the momentum I had to reach the shoulder of the slow lane and coast to a stop. I put the car in park. The message was gone. A few seconds after putting the vehicle in park, it restarted and behaved normally again. This happened one day after being serviced at the dealer. I have all recalls completed including one that covers this issue. I took the Jeep in to be checked and they were unable to read codes or detect any issues.
NHTSA #11684558
Brakes stopped functioning. Jeep started accelerating. Very unsafe speeds approaching a school zone. Eventually brakes reengaged and then engine shut down.
NHTSA #11624624
Rear window defrost The defrost mechanism has become detached on most Jeeps making it unable to defrost the rear window for visability. has Not inspected by manufacturer or any other rep. No warning prior to failure 7/28/25 When I was trying to defrost my window due to fog.
NHTSA #11676583
The windshield on my 2022 Jeep Wrangler 4xe appears to have optical distortion that causes significant glare and visibility problems when driving in direct sunlight. The windshield is available for inspection upon request. The problem affects my ability to clearly see the roadway, traffic, and other vehicles when sunlight hits the windshield. The distortion creates a wavy or blurry appearance that can be distracting and reduces visibility, creating a potential safety hazard while driving. The condition has been reproduced and confirmed by me on multiple occasions. The vehicle was inspected by Hendrick Chrysler Dodge Jeep Ram in Wilmington, North Carolina, but warranty coverage was denied. The windshield has not been involved in an accident and there are no warning lights, messages, or other vehicle symptoms associated with this issue. The problem appears to be related to the windshield glass itself rather than any electronic system. The issue has been present for an extended period of ownership and is most noticeable during sunny conditions when light strikes the windshield at certain angles. I am filing this complaint because the visibility distortion creates a safety concern and I believe the windshield may have a manufacturing defect.
NHTSA #11744481
The exhaust system is ran underneath the gas tank . I am concerned that if I’m involved in a rear end accident that it may cause an explosion such as what has happened to previous jeeps that had the exhaust system ran underneath the gas tank.
NHTSA #11636113
I have a wrangler 4Xe that I purchased August 2022. Yesterday the Jeep went dead while driving 30mph. This already happened 2 times
NHTSA #11625784
I own a 2022 Jeep Wrangler Unlimited Rubicon that is included in FCA Recall 21D (NHTSA Recall 26V-363). According to FCA, high resistance electrical activity in the electric hydraulic power steering pump connection may cause overheating of combustible materials and potentially result in a vehicle fire. FCA and NHTSA have advised owners to park affected vehicles away from structures and other vehicles until a remedy is available. On or about June 2026, I contacted my local dealership, Lee Chrysler Dodge Jeep RAM, 3700 Raleigh Rd Pkwy W, Wilson, NC 27896, to schedule the recall repair. I was informed that there are currently no repair parts available and no remedy available. I was further advised that there is nothing I can do to prevent the defect from occurring and that the dealership would not notify me when parts become available. The only recommendation provided was not to park near anything flammable. My Jeep is my primary means of transportation, and I rely on it daily for work and family obligations. I continue making payments and maintaining insurance on a vehicle that the manufacturer acknowledges may present a fire risk. I believe it is unreasonable and unsafe to expect consumers to continue operating these vehicles without an available remedy or meaningful assistance. I have enrolled in the Mopar notification system to be notified when repair parts become available. I request that NHTSA review FCA's handling of this recall and determine whether additional action is necessary to protect affected consumers.
NHTSA #11744686
After the latest 68C recall fix, Jeep has adjusted the behavior of how the vehicle's electric mode operates. When the battery gets to a certain temperature when driving, the engine is supposed to turn on (to prevent the fire risk hazard). However, instead of the vehicle making the powertrain switch, the vehicle power will just stop. The pedal will go to the floor but no forward movement. It is dangerous in many driving situations, like the highway or among other vehicles when mine unexpectedly stops. Jeep has tried to fix this exact issue in 3 separate recalls, but it still occurs. They should buy back the vehicles as they seem to not be able to fix and they are not safe to drive.
NHTSA #11745048
Multiple recalls on jeep 4xe starting with the hybrid system from charging to the battery. Ultimately not fixable per Stellantis. Now electrical components in steering that present possible fire hazard at anytime. Not to mention the fact that if it can cause a fire, then the steering could fail in some unexpected way while driving, leading/contributing to an accident with serious injury or death. These combined make the car generally unreliable, potentially unsafe, and increase depreciation.
NHTSA #11743720
Unsure of the part or system that failed, however the auxiliary battery and power distribution system part was replaced previously and did not correct the problem. My safety was at risk when the speed and steering were affected. An independent service center worked on it and reproduced it. The car electronic system went through every warning light system while driving. "Stop/start not ready", "engine light", "airbag light", "service electronic stability control", SERV 4WD, ABS, BRAKE, "service airbag system", tire pressure monitoring, seatbelt light, "speed control messaging unavailable service required", and gas light all came on while driving. Speed was reduced and steering wheel locked up and released several times during the event.
NHTSA #11743601
When driving down the road my jeep goes into an uncomfortable death wobble. It has already been to a dealer to fix this once but it isn’t . There is a weld defect in the driver side front and passenger door frame . When the electronics get hot from the summer heat they black out . The digital display is not calibrated to the odometer of the vehicle . The Jeep surges violently and almost caused a collision.
NHTSA #11745199
I was driving 70-75 mph on interstate XXX going south from [XXX] to [XXX] after picking up my friends. I had e-save mode on to save the battery for later and out of nowhere the car lost all power and would not accelerate. Some writing flashed across the screen telling me to pull over in the emergency lane and stop and then restart the Jeep in hybrid mode. I had to throw on my hazards and pray someone who wasn't paying attention didn't hit me while I was no longer accelerating and trying to change lanes to get into the emergency lane. One in the emergency lane I was able to shut off the Jeep and restart it but e-save mode was no longer available. I was able to resume driving but only in Hybrid mode. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11733108
Vehicle communication failures. One point unable to start the vehicle. Then the wipers and all warning lights came on without being able to turn the vehile off. Had to disconnect both batteries while the wipers destroyed themselves on a dry windshield. This is also causing a Service Shifter warning light then total loss of power steering while driving down the road at any speed. This includes highway speeds. Dealer replaced power steering system with no resolution. Thousands of dollars in repair. Dealer stated they repaired wiring. Did not fix the issue. Now it is more intermittent. When the communication between modules is not functioning properly it disables the power steering even while driving. This is extremely dangerous and I can no longer trust my vehicle. There are thousands of reports and or reviews about this issue. Someone has to be held accountable. I have spent thousands and my Dealer spent weeks trying to resolve the issue. Jeep has roughly 37000 miles. This is an on going issue since October of 2025.
NHTSA #11722174
There is a class action lawsuit for 2021-2023 Jeeps where the power steering catches fire. That happened to us.
NHTSA #11727748
The contact owns a 2022 Jeep Wrangler. The contact stated that after using the remote starter to start the vehicle, the front window defroster was activated, and approximately 10 minutes later, the contact discovered that the front windshield had developed a 5-inch crack in the center of the windshield. The contact stated that moments later, while driving, the crack expanded to approximately 12-inches towards the driver’s side. The contact stated that the crack was in the direct field of view of the driver, creating a visibility hazard. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 22,000.
NHTSA #11715941
My Jeep Wrangler 4xe underwent Safety Recall 68C, which included high-voltage battery replacement and associated electrical system work. The vehicle was held at the Jeep dealership for approximately one month for completion of this recall. After being notified that Recall 68C was completed, I picked up the vehicle. Immediately upon pickup, I experienced electrical issues that were not present prior to the recall. Specifically, the passenger-side power running board failed to retract. The service manager accessed the area under the dashboard and restored operation, stating it was likely related to the battery replacement or electrical work performed during the recall. Upon driving the vehicle, I also noticed the steering wheel was not centered when driving straight, and the front end appeared visually misaligned. Less than 24 hours after pickup, while driving at approximately 65 mph on the freeway, the vehicle experienced sudden and violent steering oscillation consistent with death wobble. This required me to immediately pull over for safety. The vehicle had no prior history of death wobble, steering instability, or electrical running board issues before Recall 68C was performed. Due to the severity of the condition, the vehicle was towed back to the Jeep dealership for further inspection.
NHTSA #11714826
Q1: The steering and front suspension system malfunctioned. The vehicle experiences a severe “death wobble,” violent and uncontrolled shaking/oscillation of the steering wheel and front end after hitting bumps or uneven pavement, especially at higher speeds. The suspected affected components may include the steering linkage, track bar, steering damper/stabilizer, ball joints, tie rods, control arms, bushings, alignment/caster, or other front suspension/steering components. Q2: The defect causes violent steering wheel and front-end shaking while driving, creating a loss of stable steering control. When the wobble occurs, the vehicle becomes difficult to control and I have to slow down significantly to regain control. This creates a serious risk of a crash, especially at highway speeds, in traffic, on curves, or if another driver is nearby. The first time it happened I was on the highway near two tractor trailers who recognized the issue and slow down for me too. The condition puts me, my passengers, other motorists, pedestrians, and anyone near the roadway at risk because the vehicle can suddenly become unstable after normal road bumps or pavement irregularities. Q3: The problem has been brought to an local mechanic 3 times for repair or diagnosis, but the issue has not been resolved. The vehicle continues to experience the same severe steering/front-end wobble after those repair attempts. As of this complaint, the issue has not yet been formally diagnosed or resolved by an authorized Jeep dealer. I am filing this complaint because the condition remains unresolved and I believe it is a serious safety defect. Q4: The vehicle has been inspected and repaired by an local mechanic on 3 occasions related to this issue. The Healy dealership fixed the last recall right before this. I called them on the way home from the dealership when it first happened. Q4: There were no warning lamps or dashboard message before the wobble occurred. Became more aggressive in Jan 2026.
NHTSA #11734581
The vehicle poses a fire risk not allowing the vehicle to be parked under structures and the vehicle cannot be charged even though it is a plug-in hybrid vehicle. There is an active recall and this is not the first one. The fix for the recall is a software update that can shut off the high voltage battery if an issue is encountered which leaves the vehicle in limp mode, which is dangerous when traveling on the highway. If a new battery is required, the same faulty style batteries are exchanged. Stellantis is not addressing the car issues appropriately
NHTSA #11711055
The vehicle is a Jeep Wrangler 4xe with approximately 43,000 miles experiencing a recurring electrical system malfunction involving the Body Control Module (BCM) and LIN communication network. The vehicle is currently at the dealership and is available for inspection upon request. The failure involves multiple electrical circuits and communication loss between modules, confirmed by dealership diagnostic codes including BCM B1642-15, B1646-15, B16D7-15, B16DF-15, and U1123-00 (lost communication with LIN ECU). This condition presents a safety risk due to intermittent stalling/shutdown while driving, electrical system instability, and failure of critical systems including exterior lighting and HVAC. These issues create unpredictable vehicle operation and reduced safety for occupants and others on the road. The problem has been reproduced and confirmed by the dealership over at least four separate service visits, for which documentation is available. Despite repeated repair attempts, the condition has not been resolved and the same faults continue to return. The vehicle has been inspected multiple times by the dealership. The manufacturer, Stellantis, has been contacted but has declined further escalation or engineering review, citing warranty expiration. Warning indicators, including the check engine light, have repeatedly appeared prior to and immediately after service visits. Additional symptoms include intermittent heater failure while driving, system-wide electrical malfunctions, and abnormal noises. This is an ongoing, unresolved electrical system failure involving repeated unsuccessful repair attempts and presents a continuing safety concern.
NHTSA #11735165
I was pulling into a parking spot outside of a Costco and suddenly the car began to accelerate uncontrollably, and I couldn't stop the car. It ended up hitting the car in front of me, pushing it out of the spot and then hit the car next to us. Fortunately, there was no one in any of the cars hit but the entire experience was completely terrifying, and someone could have been seriously injured. The police were called and there was a police report filed. The vehicle has not been inspected by the manufacturer or insurance company since it just occurred yesterday and the police said that the report wouldn't be ready for 3-5 business days. We also contacted the dealership where we purchased the vehicle, and they advised us to contact Jeep's customer service.
NHTSA #11703641
OUR VEHICLE HAS BEEN. UNDRIVEABLE SINCE RECALL 68C/25V-741 AND HAS BEEN AT THE JEEP DEALER (FRIENDSHIP JEEP CHRYSLER IN FOREST CITY NC) SINCE 1/5/2026 WITH NO GUIDANCE AS TO WHEN TO EXPECT A FIX AND RETURN TO US. BETWEEN CAR PAYMENTS, INSURANCE PAYMENTS, AND ACCELERATED DEPRECIATION WE HAVE LOST THOUSANDS OF DOLLARS AND WE ARE NOT ABLE TO USE THE VEHICLE.
NHTSA #11720727
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The check engine warning light was intermittently illuminated. The vehicle was taken to a local dealer, where a fault code related to the gas cap was cleared. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
NHTSA #11703243
Component/System Failure: Airbag system failed to deploy during a rollover accident. The vehicle flipped, and no airbags deployed despite the severity of the crash. The vehicle is currently impounded and available for inspection upon request. Safety Risk: My safety was put at risk because the airbags did not deploy during a rollover, increasing the risk of head, neck, and back injury. I experienced head, neck, and back pain following the accident and sought emergency medical care. Reproduction / Confirmation: UNKNOWN. The issue has not yet been reproduced or formally confirmed by a dealer or independent service center. Inspections Performed: The vehicle has been inspected by police and insurance representatives following the crash. The manufacturer has not yet inspected the vehicle. Warnings or Prior Symptoms: No specific airbag warning lights were present at the time of the crash. However, the vehicle had ongoing mechanical issues prior to the accident, including repeated service visits and unresolved performance concerns. The exact relationship between these prior issues and the airbag non-deployment is UNKNOWN.
Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11704895
I am submitting this supplemental statement regarding my previously filed complaint involving a 2022 Jeep Wrangler. On November 8, 2025, I was involved in a crash that resulted in bodily injury, including head, neck, and back pain, and required post-accident inspection and towing. Despite the nature of the impact and the injuries sustained, the frontal airbag system did not deploy. The manufacturer, Stellantis, conducted an inspection through a third-party contractor and advised via email that the airbag system did not deploy because the deceleration threshold was allegedly not met. However, I have not been provided with the Event Data Recorder (EDR) data, crash pulse analysis, sensor performance evaluation, or the technical criteria relied upon to reach this conclusion. Given the vehicle damage, injuries sustained, and non-deployment of the frontal airbags, I am concerned that the airbag system may not have functioned as intended or that the deployment thresholds, sensor inputs, or system calibration may be defective or unreasonable. I respectfully request that NHTSA review this incident for potential safety defects related to airbag non-deployment, crash detection thresholds, sensor performance, or system logic in the 2022 Jeep Wrangler.
Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11709213
While driving under normal conditions, the vehicle suddenly became unstable and difficult to control. Steering response was abnormal, and the vehicle did not behave as expected, creating a loss of stability and control. The incident occurred without warning and required the vehicle to be towed. This event raised serious safety concerns, as the vehicle appeared prone to instability and unsafe operation. The vehicle has a history of repeated mechanical and safety-related issues that were previously addressed through warranty service but not resolved. Despite prior repairs, the unsafe condition persisted and culminated in this incident. The manufacturer was notified of the ongoing defects and safety concerns but did not provide corrective resolution beyond referring the vehicle back to dealership service.
NHTSA #11716326
I am filing this complaint regarding serious safety and consumer protection concerns involving my 2022 Jeep Wrangler (VIN: [XXX] ), manufactured by Stellantis, as well as issues involving the towing company E&R Towing following my accident. Prior to my accident on November 8, 2025, my vehicle experienced multiple ongoing mechanical issues, including overheating, shaking while driving, and abnormal loud noises. These issues raised serious safety concerns and were not properly resolved. On November 8, 2025, I was involved in a rollover accident. Following the accident, Stellantis initiated an investigation and retained Bosch/Engineering Analysis Associates to extract Event Data Recorder (EDR) data from my vehicle. While presented as an independent inspection, this analysis was conducted by a vendor hired by Stellantis, raising concerns about the objectivity and scope of the findings. Stellantis ultimately denied responsibility, stating that the conditions of the crash did not meet the threshold for airbag deployment. However, this conclusion fails to address the ongoing mechanical and safety issues I experienced prior to the accident, including the possibility of system or sensor malfunction. Additionally, my claim for relief under Illinois Lemon Law was denied without fully considering the pattern of defects and safety concerns. I have also filed a complaint with the National Highway Traffic Safety Administration (NHTSA), Complaint #XXX, regarding safety concerns with this vehicle. Following the accident, my vehicle was handled by E&R Towing. I have concerns regarding how my vehicle was managed after the crash, including the handling process and lack of transparency regarding procedures and fees. I am requesting that this matter be reviewed for potential violations of Illinois consumer protection laws, including unfair or deceptive practices, failure to properly address known vehicle safety issues, and improper handling of my vehicle following acciden INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11727628
Car shut down on [XXX] and would not start. Indicated problem with charging system. Vehicle is currently in Cabo San Lucas, BCS, Mexico. Towed car to local Jeep dealer. Car had outstanding recall (ZB7 2021-2023 JL 4XE Loss of Motive Power). Dealer diagnosed issues as a failure of the battery, so that was replaced, along with software updates to address the recalls. We had to pay over $900 out of pocket for these repairs, and it stayed with the dealer for 3.5 weeks. Two days later the vehicle is again failing with the same issues and will not start. It began with the check engine light coming on, then A/C stopped cooling, then the car only would stay in hybrid mode, and the transmission was revving. After stopping the car and shutting it off it will not restart. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11688630
On August 12, 2025, the brakes on my 2022 Jeep Wrangler failed and resulted in a low speed collision. Brakes were being applied to stop for a traffic light and when I realized the vehicle was not stopping I pushed pedal to floor twice to try and stop vehicle. After the accident the vehicle was towed to Tate Jeep dealership who could not duplicate the incident or identify why pressure in brake line dropped. Air bags did not deploy.
NHTSA #11682915
Subject: Urgent Safety Complaint Regarding Jeep with Death Wobble – Purchased from Maxon Buick GMC, Union, NJ Dear NHTSA, I am writing to report a serious safety issue involving a Jeep SUV I purchased for my son on [XXX], from Maxon Buick GMC located in Union, New Jersey. The vehicle was purchased for over $30,000, and within the first day of driving, my son began experiencing what is commonly referred to as the "Death Wobble." This violent shaking occurs unexpectedly while driving and has been happening every day since the vehicle was purchased. After doing some research, we learned that the “Death Wobble” is a known issue with certain Jeep models, and the symptoms are consistent with what my son has experienced. It is extremely frightening and dangerous, and I am deeply concerned for his safety and the safety of others on the road. I do not understand how a dealership is allowed to sell a vehicle in this condition. Selling a vehicle with such a potentially deadly defect is both irresponsible and unethical. This issue must be investigated and addressed immediately to prevent further risk to drivers and passengers. Please consider this an urgent request to look into this matter. I would appreciate confirmation of this complaint and any information on what steps will be taken to hold the dealership and manufacturer accountable. I HAVE VIDEO WHILE IT'S HAPPENING BUT UNABLE TO UPLOAD FOR SOME REASON Thank you for your time and attention to this critical safety issue. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11676779
Was driving to work and the car failed to let me know I was going to hit something and I swerved into another lane creating a crash into a telephone pole and then into a pond/swamp area. The airbags did not deploy and I was going about 40 mph I suffered neck back and bruises to my arms. I am suffering servers neck pain. The car filled with water. The car did say it detected a crash but no air bags deployed after the telephone being straight in the middle. The car was totaled. Nothing appeared. No warning signs. I believe the car has been taken to salvage. If I had the air bags go off I would not have been hurt as bad with my neck back and arm pain. It was thrown violently
Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11656909
The uconnect system/ networking with sirusxm guardian, SOS mode, wifi all fail. This affects any remote unlock or lock feature, connection with Sos button in event of emergency. This has also affected the ability of vehicle location updates if stolen, health system check complete failure, system health of 4xe battery monitoring and health failure, navigation system as well as mileage updates for the vehicle. Since November I have worked with sirusxm guardian and a Certified Jeep dealor on the issue with no resolution found nor repairs able to be made. Not only is this showing failure through inside of the vehicle, but also through Guardian, the Mopar account page as well as the Jeep app. Mine personally shows last connection over a year ago. When attempts were made to remote throufh Sos by giardian, the system failed on their end. When attempted through the vehicle, it says system failure, no network connections. I have spoke with several Jeep owners who either have or are experiencing the same issues and not only is this a huge safety concern, but could potentially be a large liability if this is not resolved due to a failure of any conjunction in the event of an emergency. I work in the safety and emergency field for 15+ years and this is a highly recommended feature but Jeep is failing to provide a resolution or issue a recall to be investigated; in which if there is a system failure in an emergency and an owner is unable to activate any service, this could potentially be a very big lawsuit. This is my last attempt at having a recall issued before going any further
NHTSA #11743096
I received a safety warning about my air bags specifically via my Jeep app on my iPhone about 1 1/2 hours after I had been rear-ended in a motor vehicle accident. The rear-end impact pushed me into a van in front of me. The safety notice notified me to take my 2022 Jeep in to have the air bags checked. There were no prior warnings. I am concerned as to whether or not the air bags should have employed upon impact. My seatbelt did totally lock into place after impact, but the air bags did not activate. My vehicle is currently still being repaired at a collision service, per the direction of my auto insurance carrier.
NHTSA #11656294
While braking (in hybrid mode, with max regen braking on), the car begins to lurch forward with significant force as it comes to a stop. This seems to be an issue with max regen, as acceleration and braking is overall much smoother with the feature off. This has happened sometimes before, but is difficult to replicate on demand. No warning lights on dash, and has not been confirmed by a dealer. There were no warning lights or messages, and has happened since purchase of the vehicle in June 2022. This instance was so severe that the vehicle almost crashed into the house, as i was pulling into the driveway and braking. Upon researching online, others have reported this issue, with some involved in motor vehicle crashes because of it. Clearly a safety issue that requires attention.
NHTSA #11640781
I was driving in the middle lane on I96 west when the dashboard lite up fully every light alerting me of every possible thing that needs attention known to man. This isn’t the first time this has happened but it is was the first time on the highway. I attempted to move the steering wheel which wasn’t working-I’m guessing the power steering wasn’t working, I slowly moved to the far right lane and managed to exit the freeway actually “‘manhandling” the steering wheel to make the vehicle turn in either direction. Needless to say I was beyond scared of what was gonna happen next. I made it to a grocery store parking lot and called for towing back to the dealer. This vehicle was just at the dealer the previous week for the dashboard lighting up in the same way but I didn’t drive it anywhere since I couldn’t turn the wheel that time either. The dealer told me it was a fluke and sent me on my way. This vehicle is two yrs old and has only been serviced by the dealer for oil changes and tire rotations. After doing some research, I’ve read that other owners of Jeep wranglers have had similar problems going as far back as 2018! I can’t possibly be the only to report this issue. If I lost control of the vehicle due to power steering issues and sensor/computer failures what would happen to me? Would I be dead? Would I kill other people on the road? How would I ever be able to prove this is the vehicle and not me? This is an issue that needs to be looked at deeper. My vehicle is still at the dealership. It’s only two yrs old and has 40,000 miles. I need someone to look into this problem before something horrible happens to someone. Unfortunately my daughter also has a jeep wrangler and I hope she can stay calm if something like this happens to her on the freeway.
NHTSA #11635543
ON [XXX] My 2022 Jeep Wrangler Hybrid was parked in my carport. Around [XXX] I started smelling something burning so got up to check the house and then went to the garage to check our cars. On checking the Jeep I noticed that the inside of the cabin was filling with smoke. I immediately called 911 and as I was on the phone with them the Jeep spontaneously burst into flames on the inside. The Fire department arrived shortly after. They began flooding the jeep with water and had to drag it out of our car port. Once they had it away from the house the continued to flush it with water and also placed a fire retardant blanket over the top of it to contain the fire. It continued to burn for several more hours until a tow truck arrived to take it to a yard. The fire truck had to follow the Tow as the car was still smoldering as they loaded it. According to the fire marshals' initial assessment he believed the fire was started from the Jeeps Lithium Ion battery. * It is believed to be the Lithium Ion Battery. It has a recall and I had the recall scheduled for 1/9/2025 but it caught fire on [XXX]. The Jeep is with Progressive my insurance company and could possibly be inspected at request. * Luckily we caught it before it was fully engulfed. Jeep did emit noxious fumes while it was on fire and being put out. Our neighbor had to evacuate because of the fumes possibly entering her house. * It has been confirmed by Progressive and they have placed Jeep on notice. * It was inspected by the Ins Co. They are awaiting on the inspector from Jeep. * There were no warning or indications prior to this happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA #11641304
My Jeep began experiencing a death wobble going about 65 mph . When driving at 65 mph and went over a bump on the roadway my vehicle’s steering and suspension began shaking violently and almost caused an accident. Anytime the vehicle was cranked up the throttle was elevated and stayed elevated till for 10 mins and you can not drive for 20 mins because the throttle would stick wide open and unable to lower . The exhaust has a backfire upon acceleration as well. The exhaust system is ran underneath the gas tank which I believe is a hazard . There is a ticking and knocking noise in the engine as well.
NHTSA #11636111
Dec 23 took mine in for recall service. Had no issues prior to having this done. Pick up the same day. Was told passed the drive test. Drove to work Dec 24th (26 miles round trip) no issues. Did not drive on Christmas. Placed it to charge that night, for drive to work the 26th. Noticed it did not charge completely. On the way in to work service light came on. Time to leave work, it would not start. Dash had the service charging station. Waited a few minutes. Then it did finally start. Tried to place it in esave. It would not go. Regeneration went off. It drove horrible. Slow acceleration, especially from a complete stop. Got it home and had it towed to a different dealership that had performed the update. Was told a module is bad and they are keeping it until the 30th to check for other issues. They said as a precaution to ensure I was safe on the road. Terrifying experience.
NHTSA #11632771
The vehicle tends to lurch/jerk forward during various driving scenarios. The most frightening is when you are approaching a stop light/sign, and there is a car in front of you when this happens. I have had several experiences of almost hitting the vehicle at the light/stop sign.
NHTSA #11633385
When applying brakes at low speed (under 20mph) pedal feels soft and brakes do not engage as expected- vehicles travels further than anticipated. At times engine races and vehicle surges forward, other times ABS malfunctions, causing tires to squeal and vehicle to lurch. There is no reason for the ABS to engage when traveling under 20mph on an even, dry road. I have had other issues such as overheating, which the dealership observed, but the computer had no trouble codes for, so I would be happy to have it inspected. The vehicle surging forward when brakes are applied is a safety concern, as is unreliable braking and the ABS engaging inappropriately. I have not been to the dealer for this issue yet, I was able to document the occurrence from my dashboard cam this weekend. I have video in my dashcam with the squealing and lurching that I can't upload.
NHTSA #11625972
I brought my jeep in for the 95B recall this past December (12/17/24), it was fixed for about a week then problems with the electric system emerged and the vehicle would not run in electric mode. I also received messages saying that an oil change was required (despite having an oil change done in December), and that the battery needed to be charged for maintenance (despite the battery being fully charged the previous evening). I brought it back to dealer (2/3/25) to fix the issue. They said they fixed it and gave it back to me. A few days later the same problems reappeared so I brought it back on 2/22/25 and just received word that they cannot find a solution to the problems despite working with tech advisors from other dealerships and Stellantis. In short, I have had the same issues with the vehicle since about November, they have attempted to fix it 3 times and now are telling me that they do not have a fix for the problems. Please help!
NHTSA #11648062
Showing the 150 most significant of 360 complaints reported to NHTSA.
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