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2020 Infiniti Qx80: Recalls, Complaints & California Lemon Law

Below are recalls and complaints reported to NHTSA for the 2020 Infiniti Qx80. This information is consumer-reported and provided for general informational purposes only. Vehicles like this may qualify under California lemon law depending on their individual repair history.

1
Recalls reported to NHTSA
6
Complaints filed with NHTSA
310-256-2622
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Recalls Reported to NHTSA

The following recalls were reported to NHTSA. A recall does not by itself establish that any individual vehicle is defective.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

NHTSA #21V373000

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

Reported consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

Complaints Filed with NHTSA

The following are consumer-reported complaints filed with NHTSA. These are unverified allegations and are not proof that any defect exists.

Other1 complaint

Sunroof shattered while driving. If I did not have sunroof cover closed, glass would have fallen on me into car and potentially cause distraction leading to crash. An insurance rep will be inspecting vehicle within the next 3-5 days. No prior warnings before glass shattered.

NHTSA #11718855

Service Brakes,Forward Collision Avoidance1 complaint

The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake is applied by the driver. The car will attempt to accelerate. Other times the car will hard brake as if slamming the brakes.

NHTSA #11582054

Other1 complaint

While waiting in a parking lot, I was reviewing the settings available on the lower center display, one of those options was for "Camera." Inside this menu I found and made adjustment for options like brightness, contrast, tint, color, and black level... and while most of those seemed to work well, and I was able to make suitable adjustments to the camera--the tint and color options seemed to have no effect on the image. So, I opted to adjust tint from the default/middle value all the way to the left/lowest value and save the settings. Even then, with that saved, I was able to switch to the camera and could see there was no difference in the image still. I then remained with the vehicle, still parked with the engine idling, waiting another ten minutes or so before preparing to leave. When I put my vehicle in reverse gear, I was shocked to see that the camera displays had gone completely black. I could no longer see the rear images when backing up. I tried going back to park and again to the rear setting--still, there was no image being displayed for the cameras. I could see some items on-screen still, like the button to switch camera views and to toggle the parking sensors on/off. When switching camera views/angles, the system would continue displaying the same two black/empty displays. I tried turning the engine off and back on--but that didn't seem to have any effect, the system remained broken. I was able to use the rear view camera on the reviewer mirror--but the normal backup cameras remained non-functioning. I promptly tried opening the camera settings again to reset all of the brightness, contrast, tone, color, and black level settings to the default values... but still, the preview area was black and no image could seen. I've verified the outside of the vehicle... these cameras are not blocked at all. There was nothing that could've cause these to go dark. I drive the vehicle home (~5 miles), and found the camera still not to be working.

NHTSA #11534464

Forward Collision Avoidance1 complaint

Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle. This has happened in the past but it has been a manageable slight deceleration when going around a gentle curve or at the railroad overpass. . This time the incident was intense almost causing a rear end collision. I would add that this severe incident happened when approaching the same railroad overpass in the rain. This has also happened at this intersection in good weather. Under all circumstances there were no obstructions I front of the vehicle. I have read that this problem has occurred in earlier years of Nissan products. In all instances the appropriate system warning light illuminated.

NHTSA #11463241

Fuel System, Gasoline1 complaint

The contact owns a 2020 Infiniti QX80. The contact received notification of NHTSA Campaign Number: 21V373000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had experienced a failure where the vehicle would not start as needed. The contact related the failure to the recall. Parts distribution disconnect. The failure mileage was not available.

NHTSA #11446157

Vehicle Speed Control1 complaint

THE CRUISE CONTROL IS VERY ABRUPTED WHEN ENGAGING THE RESUME FEATURE. THE CRUISE WILL CAUSE THE TRANSMISSION TO DOWNSHIFT AND ENGINE TO REV ABOVE 5000 RPMS FOR JUST A COUPLE OF MPH SPEED INCREASE. I BELIEVE THIS A DESIGN FLAW THAT COULD CAUSE A DRIVER TO LOSE CONTROL OF THE CAR.

NHTSA #11337507

Vehicles like this may qualify — get a free review

If your 2020 Infiniti Qx80 has had repeated repairs for the same problem, you may have rights under California lemon law. Tell us about it and we will review your situation at no cost and no obligation.

By submitting this form, you agree that Lucky Lemon Law may contact you by phone, text message, or email about your inquiry, including via automated technology. Consent is not a condition of purchase. Message frequency varies; message and data rates may apply; reply STOP to opt out or HELP for help. Submitting this form does not create an attorney-client relationship, and we only accept California matters. See our Privacy Policy.

Frequently Asked Questions

Does the 2020 Infiniti Qx80 have any recalls?
There is 1 recall reported to NHTSA for the 2020 Infiniti Qx80. Recalls are issued by the manufacturer or NHTSA and do not by themselves establish that any individual vehicle is defective.
How do I know if my vehicle might qualify under California lemon law?
California lemon law generally applies when a substantial defect covered by the warranty is not repaired after a reasonable number of attempts, or the vehicle is out of service for repairs for an extended period. Whether any individual vehicle qualifies depends on its own repair history. We offer a free review to evaluate your specific situation.
Are these complaints proof that the vehicle is defective?
No. Complaints are consumer-reported allegations filed with NHTSA. They are unverified, do not establish that any defect exists, and are provided here for informational purposes only.
Does a case cost me anything?
In qualifying California lemon law cases, attorney fees are typically recoverable from the manufacturer. Past results do not guarantee a similar outcome. Contact us for a free, no-obligation review of your situation.

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Important Legal Disclaimer

This page is attorney advertising and is provided for general informational purposes only. It does not constitute legal advice and is not a substitute for advice from a licensed attorney regarding your specific situation. Viewing this page or contacting Lucky Lemon Law does not create an attorney-client relationship; such a relationship is formed only by a signed written agreement.

The recalls and complaints shown here are reported to NHTSA and are consumer-reported, unverified allegations. They do not establish that any defect exists in any individual vehicle, and nothing on this page should be read as asserting that the 2020 Infiniti Qx80 is defective. Counts reflect items filed with NHTSA and may not be current. “May qualify” statements are general and do not mean any particular vehicle or owner qualifies.

Past results do not guarantee a similar outcome. Every case is different and depends on its own facts. Lucky Lemon Law is responsible for the content of this advertisement.