2023 Hyundai Santa Fe: Recalls, Complaints & California Lemon Law

Two unsafe scenarios in past two months: 1) Driving 80 mph, engine misfire, vehicle will not accelerate past 1 rpm, had to drive home from out of town with very slow acceleration, dangerous to not be able to accelerate efficiently on highways 2) Driving 55 mph, all driver safety systems malfunction, accelaration completely disabled, had to coast to safe stopping point. Restarted vehicle and could drive home with check engine light on, incredibly dangerous for car to lose all ability to accelerate in the middle of a highway.

NHTSA #11739797

Today, i received an extended warranty for my horn. There is a known issue with water getting into the horn and causing them to fail. Upon researching this, people have reported having their horns changed several times. This is a safety matter that an extended warranty is not fixing. Please enforce a recall so that this matter may be properly resolved. Canada has already issued a recall, I hope we can do the same. Thank you.

NHTSA #11730529

Driving to work and a loud noise (pop) was heard and then I realized the sunroof had basically exploded. Glass was all over the car and all over myself. I immediately got off the road and turned on my hazard lights to assess the situation. This could have caused an accident had I not remained calm. Contacted dealership this morning. Waiting to hear back. No prior warning to this happening.

NHTSA #11724541

Needed to use horn in an emergency situation and that's when I found out my horn no longer works. 20,000 miles on 2023 Hyundai Santa Fe.

NHTSA #11716823

What component or system failed or malfunctioned, and is it available for inspection upon request? Horn How was your safety or the safety of others put at risk? My horn stopped working - cannot use it when driving to warn other drivers - safety issue Has the problem been reproduced or confirmed by a dealer or independent service center? Not reproduced, but dealership has confirmed the horn stopped working on three separate occasions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership - three times Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Hyundai dealership said my fuse blown on three separate occasions causing the horn to stop working. My horn stopped working a few months ago, then about a month ago and again last week - all due to blown fuses to which the dealership has no explanation.

NHTSA #11715329

Horn completely out, yes available. I was unable to warn another driver from entering my lane several times. Warn a pedestrian from stepping out into traffic. Confirmed by the dealer. The horn was Inspected replaced at my own cost on March 2025 by December 2025 the part is no longer operational. I asked the dealer to honor the warranty they declined saying the mileage was passed the warranty terms.

NHTSA #11709529

No detailed narrative reported.

NHTSA #11727778

I am submitting this complaint regarding a safety-related incident involving my 2023 Hyundai Santa Fe on February 14, 2026. While driving, the vehicle suddenly began to overheat, creating an immediate safety hazard. I was close to my home and was able to return there safely, but once parked, I observed coolant leaking from the front of the vehicle. Due to the risk of further overheating or engine failure, the vehicle was not drivable and had to be towed to a local Hyundai dealership. At the time of the incident, the vehicle had fewer than 38,000 miles and was purchased brand new. Despite this, the dealership informed me that the repair would not be covered under warranty, claiming the radiator damage was caused by “road debris.” However, they did not provide any evidence of an impact, puncture, or external damage. The only documentation offered was a video showing coolant spewing from the radiator after a technician inserted an object into the grille. This video does not demonstrate any pre‑existing road damage or confirm that debris caused the failure. I requested proof of actual damage multiple times, including photographs or inspection notes showing an impact point, but none was provided. Without verifiable evidence of external damage, I am concerned that this may represent a premature component failure or a potential safety defect in the cooling system. The sudden overheating while driving, combined with the lack of substantiated cause, raises significant safety concerns for me and potentially for other owners of this model. Thank you for your attention to this matter.

NHTSA #11722135

Was driving at 10 MPH on highway car began to cut out run rough and produce an extremely pungent smell of gasoline.. then stalled.. vehicle serviced and low pressure fuel injector had a leak causing fuel to spill onto the vehicles starter causing it to fail as well.. both were replaced under warranty by dealer. Highly concerned about fuel leaking from injector system onto a hot engine and electrical components and the aerosolized fuel. Police advised not to start vehicle due to fuel leaking and smell.

NHTSA #11696368

Hyundai Corporate is refusing to ground or provide alternative transportation for a documented, warranty-covered engine cooling fault (Code P2181), creating a highway stalling risk. Hyundai's legal compliance team reviews these logs daily.

NHTSA #11740547

While running errands around town, I noticed my 2023 Sante Fe 2.5T was sluggish shifting out of first gear into second. The RPMS revved to about 3K before the transmission shifted into 2nd. I didn't notice any problem shifting into 3rd and above. I drove to a gas station for fuel and shut off my car. When I started it and began to drive, I received an immediate warning to take the car to a dealer and the check engine light came on. The car had the same problem getting out of 1st gear at each of the traffic signals I got caught at on my way to the dealership about 2 miles away. The following day, the service department contacted me and determined I needed a new transmission due to the failure of the Dual Clutch electric high pressure oil pump in the transmission. They submitted a parts request and Hyundai approved a refurbished DCT warranty replacement. The transmission only has 50200 miles on it I am second owner but the car was a CPO so I have full warranty coverage. I was given a loaner under Hyundai' warranty provisions. My main concern is that although this vehicle is a 2023 Sante Fe, it was put in service around August of 2022 and would therefore have the same transmission as the 2021 and 2022s covered under Hyundai recall 236, but this has yet to be acknowledged as far as I know. Please investigate my situation and consider further requirements of Hyundai! Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11740635

Component/System Failure: The electronic throttle control system malfunctioned. The vehicle is reporting powertrain diagnostic trouble codes P2118 and P2101 through the Hyundai manufacturer mobile application (Bluelink), indicating an electronic throttle actuator / throttle control motor issue. The vehicle is available for inspection upon request. Safety Risk: This malfunction poses a safety risk because it can cause sudden loss of throttle response, reduced engine power (limp mode), or stalling while driving. Loss of throttle control increases the risk of a crash, especially in traffic or at intersections. Reproduction / Confirmation: The issue is ongoing. The check engine light remains illuminated and the fault codes continue to be displayed in the Hyundai mobile application. The problem has not yet been diagnosed by a dealership due to lack of immediate service availability. Inspections Performed: The vehicle has not yet been inspected by a Hyundai dealership or the manufacturer due to delayed service appointments. No inspections have been performed by police or insurance representatives. Warning Indicators / Symptoms: The check engine light illuminated and remains on. Diagnostic trouble codes P2118 and P2101 are displayed in the Hyundai mobile application. The warning light first appeared in late January 2026. Current Vehicle Condition: The vehicle is considered unsafe to drive due to the active electronic throttle control fault and risk of sudden loss of power.

NHTSA #11713618

While driving on the interstate, while using cruise control, my vehicle braked and decelerated, uncontrollably. The collision alert alarm went off. I forced the vehicle to accelerate and it stopped the braking and the collision alarm ceased. I took the car to the dealer and they spend the day checking it over. They said they couldn’t get the same reaction I reported, but reset the cruise control. On my way back home on, again on the interstate, and with the cruise control activated, it again had the same failures. I called the dealer and told them. They asked if I had recently mounted any new equipment on the windshield. I said I had Velcro attached and EZPASS toll reader. They asked me to remove it, because might be interfering with the cruise sensor. After I removed it, and while continuing on the interstate, with cruise activated, it again repeated the same failures. The dealer arranged to have my vehicle towed to their shop.

NHTSA #11737167

It is not just this vehicle; it is ALL vehicles with adaptive cruise control and automatic emergency braking. When sensors get snow or debris on them, they shut the vehicles down without warning. I have had 3 times this winter when the roads were fine, cruise control set, and because another vehicle was kicking up road salt, the vehicle instantly shut off the cruise control without any warning to the driver, all 3 times I had traffic behind me at 55mph or on the highway at 70mph. The emergency braking is another issue, as it will bring the vehicle to almost a stop, and does not take into account if there are other vehicles behind it or not! How more people have not been killed because of these 2 systems is beyond me! BOTH of these systems and the vehicle they are on NEED to be recalled and either sensors removed or workarounds implemented, that at least give the driver some advanced notice before the cruise control is turned off or before a vehicle decides to hard-brake itself!

NHTSA #11734056

On two occasions, once at 70mph and once at 45mph vehicle suddenly lost power and displayed warning to check collision system, there were no vehicles close enough to warrant this. I had to limp the car to the side of the road as safely as possible and shut car off, wait a few minutes and restart vehicle to clear error and allow proper power/ acceleration again.

NHTSA #11679085

While driving on the interstate at 70mph the vehicle’s fuel injectors failed causing the vehicle to lose power suddenly.

NHTSA #11724503

Fuel injectors are bad. The car misfires, I smell gas, runs rough. They fixed one the second week of December 2025. I had the same symptoms when my light came on again on December 23,2025, they said they couldn’t find anything and gave me the car back. On January 3, my engine light came on again, I had warnings sent to my email and phone app about potential engine failures they said today ( 1/6/26) that it was another fuel injector and was told they would not replace the rest until they went out. When I asked them how safe I would be on an upcoming trip, I was told to just check the car every day before I go!

NHTSA #11709104

The vehicle will not accelerate and comes to a complete stop while driving. Within days, it displayed ‘Check Hybrid System. Stop safely’ and lost propulsion while driving.

NHTSA #11704961

Own a 2023 Hyundai Santa Fe Hybrid and have experienced the following issues over the past year and a half. Beginning after maybe 40,000 miles we pulled out onto a roadway and the engine immediately lost power and started flashing a glaring red warning that the hybrid system was failing and to pull over. We luckily were able to and turned the car off and waited. I tried to turn it on and it came back to life as if there was never an issue? We drove off. it left no warning code or did not update my Bluelink App. I took it to the dealership and they could not find any issues. Fast forward another 5 or 6 months and it happens again. Take it to the dealer and they keep it a week to go over it but still nothing. Within a week of getting it back it happens again and this time I am videoing it happening to me. Back to the dealer and provide the video because again the car did not log the event nor did it update my app. They hold it again for a week and try different things. They still cannot figure it out and I get it back.... it happens again.... This time the dealership was able to come up with an answer and that the oil level was too high. I got the car back and it seemed to work. Probably now 6 months go by and then this week I drive over to Jacksonville (5 hr drive) and visit. Again the car scares us on the highway and I have to pull over. Havea friend meet us with tools and we jack up the car and let out enough engine oil to insure we can read between the two marks on the dipstick. We drive off but the engine keeps hestitating and we almost make it back before it completly shuts down. We tow it to the Dealer in Jacksonville. They call the next morning like they can't find anything wrong! I explain everything and remind I don't tow cars for fun - something is wrong with the car and it is leaving us vulnerable and worst is it is not leaving any codes. Not sure but I have lost faith in Hyundai

NHTSA #11719697

While on the highway my car lost power, gradually slowing down to a stall. I was able to safely park on the side of the road. I got the car to a nearby dealership that kept it for 10 days. The dealership said that the problem was code P2118 (Throttle Actuator Control Motor Current Range/Performance) that the air "flap" was frozen stuck shut and the engine was disabled on the freeway in order to prevent damage. The resolution was "waited for it to thaw and cleared the code". The dealer has a service bulletin and a software update but it did not resolve the safety issue. I've noticed hesitation when accelerating the car from a dead stop as well, which started last year.

NHTSA #11718953

I purchased a 2023 Hyundai Santa Fe Hybrid in November of 2023. Within a couple of months of purchase I had 2 incidents where without warning the car lost power and made a noise sounding like some sort of fan. One of the incidents was on [XXX] in Massachusetts, the heavy traffic cleared, I was in the fast lane, and the car would barely move. It was a safety issue as there was no place to go on the left side of the highway and traffic to my right had already picked up speed. After a minute or so the power again became available. This has happened to me several times but Hyundai has told me there is NO RECORD of this happening with my car model. On occasion I have my grandkids in the car and I am very concerned that Hyundai will not acknowledge this problem. By the way, it happened again this morning as I was pulling away from a Starbucks drive-up window. Can something be done about this? Hyundai should have records of my complaints as I visited the dealership where I bought the care and conversed via email with one of their service representatives that I do have a record of. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11640779

The front rotors need machining every 10,000 to 15,000 miles. The rotors experience exceeding distortion due heating by the brake pads. When brakes are applied, there are large vibrations in the front suspension which inhibits braking. This is especially true when braking on wet pavement where stopping distances become unsafe.

NHTSA #11732147

The vehicle front brake disks are not compatible for this vehicle. The action of braking causes heating of the disks. The disks warp due to the heat. The result is when braking at highway speeds, the entire front end vibrates excessively. This is unsafe in wet or snowy conditions as this greatly decreases the braking efficiency. The first time this was observed the vehicle had 22,000 miles and the dealership machined the rotors. The second time it happened at vehicle mileage of 32,000. Once again the rotors were 'machined' by the dealership. The action of braking at highway speeds and the resulting front end vibrations is a troublesome event. If this occurs a third time, I will try to find and install non-Hyundai disks.

NHTSA #11696871

While driving to work today [XXX] on or around [XXX] on [XXX] from Riverview to downtown Tampa while doing about 68 MPH, my emergency brake deployed for about 6 seconds. The whole vehicle shook. There were no other vehicles around. Quite scary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11676868

Horn has failed 4 times

NHTSA #11700281

The horn stops working which is a safety hazard in case someone is backing into you, etc. This horn has stop working 4 times and had to be replaced.

NHTSA #11718566

Horn No longer works in vehicle - A major safety issue

NHTSA #11691482

My vehicle activates the emergency braking system while driving. It has happened several times now, almost causing a collision. I took it to the dealership, they held it for a week and gave it back to me telling me they could not find anything wrong with it. They did not fix anything at all. It has since done it once more.

NHTSA #11740276

Component/System: Automatic Emergency Braking / Forward Collision-Avoidance (AEB/FCA) system and/or Electronic Parking Brake (EPB). The vehicle is available for inspection upon request. What happened: While driving my 2023 Hyundai Santa Fe (VIN: XXX) at highway speeds, the vehicle suddenly and aggressively applied the emergency braking system on two separate occasions within the same day (approximately 45–60 minutes apart). In both instances, the red emergency braking warning lights illuminated on the dashboard, and a warning sound activated. There were no vehicles, obstacles, or hazards in front of me either time. The braking was forceful and abrupt, causing rapid deceleration at highway speed. Both events occurred under normal, clear driving conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Safety risk: My safety and the safety of other drivers were put at significant risk. Sudden unintended braking at highway speeds can easily lead to a rear-end collision since the deceleration was not caused by driver input and gave no warning. Reproduction / dealer confirmation: The dealer has not been able to reproduce the issue, and no diagnostic trouble codes have been found so far. The vehicle is currently at the dealership for inspection. Inspection: The vehicle has been inspected by the Hyundai dealership, but the cause has not been identified. No manufacturer field engineer, police, or insurance inspection has taken place yet. Warning lamps / prior symptoms: During the failures, the red emergency braking indicator and audible warning activated immediately when the brakes engaged. There were no warning lights or symptoms prior to either event. Assessment: Cause UNKNOWN. The problem appears to be an intermittent malfunction of the Automatic Emergency Braking system, forward collision sensors, or related braking components. No diagnostic codes were stored. This is a serious safety issue that occurred twice within one hour and could easily result in a collision.

NHTSA #11699416

Driving down interstate at 70 mph and car started to brake while foot on gas pedal. Would not go…red brake alert came on. Luckily no other car in left lane and pulled off to side of road. Car would not drive. Called tow truck.

NHTSA #11615382

The contact owns a 2023 Hyundai Santa Fe. The contact stated that while there was snow on the roof of the vehicle, the windshield wipers failed to operate as intended. The vehicle was taken to the dealer because there was space between the hood and the windshield where the snow was collected, causing the windshield wipers to fail to operate as intended. The dealer tightened the wiper blades; however, the failure persisted. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 35,000.

NHTSA #11713548

On Saturday Morning (August 9th), I was driving this car with my family on I-495 heading to the shopping mall. The SunRoof glass broke suddenly without any impact from outside. I was so alarmed and exited the road and checked it. There was a crack in the front side glass. I drove back home and found that they had exploded and scattered. I drove a car to the Hyundai Car service center to claim it, but they ignored me. I claimed this on the Hyundai America site, but the answer is that they won't fix this under the warranty. This is a panoramic sunroof, and it should support our family in the car accident. But it is easily exploded without any impact from outside. It is a safety-critical issue, but Hyundai doesn't take care of this issue.

NHTSA #11682096

Vehicle sun/moon roof exploded/shattered while driving on the highway with no apparent external cause. Sunroof was closed, driving middle lane, slightly below speed limit. Fortunately the material blind was closed otherwise the glass could have struck the occupants. Drove to manufacturer dealership who insisted it was a stone and not a manufacturer defect and to claim through insurance, which means a $1000 excess. I know this happens on various vehicles, noted on many forums.

NHTSA #11615245

I was in a car accident on September 30, 2025. I was hit from behind by a dump truck and was pushed into the car in front of me. My seat belt in my Santa Fe did not tighten, and my head hit the steering wheel. There is something wrong with the seat belts. I was going to take it to the dealer to check after repairs, but my car is a total loss. Just wanted you to know the seat belts failed, and it could happen to others who own this type of vehicle. The air bag did not deploy, but my understanding is that the car has to be going a certain speed.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11693746

Driver and passenger seatbelts not always latching or becoming unlached while driving

NHTSA #11689850

The seat belt in the middle seat of the second row did not work. And it was not fastened. So when braking, my child was thrown toward the center console. I think it's a big safety issue if the seat belt doesn't work.

NHTSA #11623717

First- it has been reported to dealer at least twice when car was in for other service. They said they could not reproduce. When speeding back up from a stop on near stop, especially in a right turn, the engine will not accelerate. After a second or two it finally takes off. During this time, I fear getting hit by another vehicle, either from behind or to the side. It is very scary and puts me and my passengers at great risk! There was no warning indication at all. The date mentioned was the most recent time, but the issue has been happening since the car was brand new. Again, NO help from the dealer.

NHTSA #11628751

Two issues with powertrain/transmission: 1- The powertrain/transmission fails intermittently- vehicle RPM goes sky high but vehicle receives no power, seems to fail/lose power. Has happened in very dangerous road conditions where unexpectedly was struggling to get the motor to engage/get power to the vehicle. Check engine and check hybrid system lights accompanies the problem. 2- The car should be driveable in electric only mode without use of gasoline. The powertrain/transmission seems to struggle to shift between electric and gas motors. HYUNDAI cannot seem to correctly diagnose or fix the issue. Does not seem they have proper diagnostic process included on the car- despite finding error messages stored in computer, they initially said they could not recreate the problem and therefore could not fix. 3 different trips to Hyundai dealership repair center, in total they have had my car for 10 weeks. They have replaced the transaxle and sent the car home, but that did not cure the issue. They now have my car again. It just does not seem they know how to identify or fix the issue. From online forums, I have learned MANY owners are experiencing the same problem and the same challenge to diagnose.

NHTSA #11643753

There is an extreme amount of hesitation/delay from when you depress the accelerator and when the vehicle accelerates. I have had multiple incidences (both from a complete stop and while already moving) where I depress the accelerator and there is a concerning amount of lag time before the vehicle initiates movement. This has almost led to multiple accidents. This defect happens in all drive modes. This issue appears to have gotten worse over the time we have owned the vehicle. We did not notice this issue earlier on. We bought the vehicle brand new in Dec. 23.

NHTSA #11599523

During on driving, engine stopped 3 or 4times since Jan/2025 Last time engine stopped yesterday around 6:30pm on 3/30/2026 at [XXX] between [XXX] and [XXX] in Los Angeles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11728083

On [XXX] in Rehoboth, DE, my 2023 Hyundai Santa Fe experienced a sudden and complete power failure while reversing out of a parking spot. All electrical systems shut down—including propulsion, dashboard lights, and emergency brake—causing the vehicle to roll backward into oncoming traffic. No warning lights appeared beforehand. After about an hour, power returned on its own. A passing police officer witnessed the situation and a report was filed with the Rehoboth Beach Police Department. On September 6th, Hyundai service performed a diagnostic scan of the engine and transmission systems. No fault codes were found, and the issue could not be replicated. After sitting overnight, the vehicle restarted normally and passed a road test. The dealership documented the incident but returned the vehicle without repair, stating: “Cannot duplicate concern at this time.” I was advised to tow the vehicle in if the issue recurs and, if rolling occurs again, to use a wheel chock. I purchased this vehicle new in 2023. It has only 40,000 miles and is covered under a 10-year bumper-to-bumper warranty. A failure of this magnitude—especially during a basic maneuver like reversing—poses a serious safety risk. Despite the dealership’s inability to replicate the issue, I do not feel safe operating the vehicle until the root cause is identified and resolved. I am currently in the process of escalating to Hyundai corporate for further investigation, including a buyback review, replacement evaluation, or extended diagnostic protocol. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11686936

Driving on sunny day, the fixed roof glass located between the windshield and sunroof exploded across the entire width of the glass insert with a very distracting noise.

NHTSA #11727870

The sunroof glass violently shattered/exploded while driving the vehicle. The manufacturer claims the window meets current standards and is not defective. The curtain or fabric cover was extended covering the glass panel otherwise the driver would have been covered with broken glass.

NHTSA #11636486

One two separate occasions while driving the car has lost the ability to accelerate. There is no acceleration power even when completely flooring the gas pedal. The dash displays a red circle warming that states "Check Hybrid system. Stop Safely". I have had to coast to the side of the road and then the car shuts off. It has taken several minutes before it can start again, and then displays a warning "Park with engine On to charge battery" before being able to shift the car into drive. I immediately took the vehicle to the dealership at which I had purchased the car. They have run a diagnostic on it and did not find any error codes stored in the computer. I picked up the vehicle from them and immediately upon pulling out of their lot it happened again. After losing power, coasting to the side of the road, and waiting for the engine to be able to restart I took it immediately back to the dealership. They have had my car for 5 weeks and cannot diagnose the problem or offer any recommendations for repairs.

NHTSA #11706383

I am reporting a serious and recurring safety defect with my 2023 Hyundai Santa Fe Hybrid, purchased new in January 2024. The vehicle has suffered from over 30–40 sudden hybrid system failures, including loss of acceleration, “Stop Vehicle” warnings, and check engine lights. These incidents happen without warning, including while driving at legal speeds (40–70 mph), on residential streets and highways. Most recently, the car failed twice in two days, while my teenage son was driving within all road laws, including once with a friend in the car. The vehicle simply stopped accelerating in the middle of traffic, endangering them and everyone around them. These failures have happened at legal speeds ranging from 40–70 mph, on both residential roads and highways. There is no advance warning, just abrupt loss of power and sudden warning messages. We’ve taken the vehicle to the South Charlotte Hyundai dealership multiple times. Each time, they either reset the check engine light or replaced indicators: but never addressed the root hybrid system failure. We filed a lemon law case, and Hyundai responded with only a $2,000 offer including legal fees, requiring us to keep the dangerous vehicle. We rejected the offer. These failures have occurred with children and passengers in the car. We have documented as many incidents as we could, including photos, service records, and communication with Hyundai. The vehicle is available for inspection upon request. I no longer feel safe driving or allowing my family to drive this car. This is a critical hybrid system failure that continues to place lives at risk. I believe this may be part of a wider pattern affecting Hyundai hybrid vehicles, and I am pleading with the NHTSA to open an investigation before someone is seriously injured or worse.

NHTSA #11675461

I was travelling at 50mph a car pulled in front of me and stopped unexpetedly. I braked hard. My car began to slow, but the brake pedal went to the floor and did not slow, AFter a few seconds, the brake pedal came up from the floor and braking was resumed. I held the pedal to the floor the whole time trying to stop. It was as though the braking system failed and recovered. There was no pulsing felt on the brake pedal typical of ABS working. After my car resumed braking thte collision avoidance system took over and the car stopped just inches from the stopped car in front of me. I had just taken the car in for dealer service at 24,200 and everything was supposedly checked out as required by maintenance. I have contacted Hyundai but have not gotten a response yet.

NHTSA #11684386

In January, 2024, my vehicle (2023 Hyundai Santa Fe) started shuddering when brakes were applied at high speed, on quick or hard stops, in stop and go traffic, and especially going downhill. I had only been driving the vehicle for about 5 months. I took the vehicle to an independent mechanic, who explained that my front rotors had burn spots. He recommended that I have them resurfaced. I did not want to pay for the problem to be fixed when I believed it was a factory defect and should be covered by warranty. I asked the Mission Hills Hyundai dealership Service Department to investigate and correct the problem, because I felt that my family's safety was jeopardized by faulty brakes. They showed me the burn spots on the front rotors and recommended resurfacing. They said I could wait for the pads to wear down and do the resurfacing at the same time as the pad replacement. Their estimate for resurfacing was higher than the one from my mechanic. I found a Hyundai Technical Service Bulletin, Number 23-BR-004H, which described the exact defects of my vehicle. I returned to the dealership with the TSB in February, 2024. They replaced the two defective front rotors and front disc pads at no charge. The shuddering was no longer evident, and I thought the problem was resolved. However, 10 months later in December, 2024, I once again experienced the shuddering while braking on the freeway while going downhill and when slowing for stops from high speed. Since I had been told that the new rotors and pads were covered by warranty for 5 years or 60,000 miles, I returned to the dealership on 1/16/25 and asked them to evaluate the brakes again. They said that the front rotors again had burn spots. They once again recommended resurfacing at a cost of $249. I reminded them that there was a warranty on the new parts, they claimed that the only warranty was for the original parts that had been replaced. They agreed to resurface no charge. Please investigate and respond to my complaint.

NHTSA #11636536

I am reporting an URGENT REQUEST IMMEDIATE ACTION REGARDING A SERIOUS UNRESOLVED, RECURRING PUBLIC SAFETY ISSUE WITH MY VEHICLE. IT IS POTENTIALLY THE FAULT OF ALEXANDRIA HYUNDAI'S SERVICE DEPARTMENT (in Alexandria, VA) WHO HAD JUST SERVICED MY VEHICLE FOR WHAT SHOULD HAVE BEEN A ROUTINE SERVICING (on May 7). My car had a catastrophic and complete failure on a high speed highway (the car quickly decelerated) which represented an incredibly danger situation for myself and other drivers on the road. My car was purchased in 2023 and has 15,241 miles. It has been perfectly maintained. On [XXX], I was returning to my home in Virginia from Maryland on an 8 lane highway with a 55mph speed limit when I had a very dangerous complete failure of my car. Simultaneously, the car started bucking back, the speed was decelerating regardless of my pressing the accelerator to keep my speed the same as traffic, and I received a flashing large red message that said "CHECK HYBRID SYSTEM - STOP SAFELY." Fortunately I was in the far right lane and was able to veer it over to a narrow shoulder. It was 8pm and getting dark. After a short while, the car lost all power so I was on a narrow shoulder with no lights flashing anymore. I was in this dark car with a lot of traffic speeding my with my 2 dogs. I became incredibly stressed about how we were going to get home. I contacted AAA, a police officer and Uber Pet who worked together in this unsafe situation on the side of the highway to get myself and my dogs home into the Uber vehicle with only the front door opening (no power). It was over 2 hours before I was home safely It was incredibly stressful situation. The car was towed to Alexandria Hyundai and they dismissed the issue and fixed nothing. I contacted Hyundai customer service and asked for escalation and they have done nothing. I am restricted in my driving because of the severe safety risk but had to drive again on [XXX] and it occurred again on a highway INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11662286

Vehicle has gone into limp mode 2 times in the past week. Power when accelerating would not exceed 30 mph when pushing the gas pedal to the floor. Had to pull over as I was getting onto the highway and stop/ power down the car and restart.

NHTSA #11626081

Automobile approached and stopped at stop sign. When accelerator pressed to continue, car remained in place, shuddering (as if transmission were slipping),and making significant noise. Car would not shift out of gear, nor move. Operator shut off car and then restarted car. Car started normally and was in park without shuddering. Expectations at busy intersection was that it was my turn to move and did not do so, creating doubt on what my car might do next. Traffic flow was briefly confused and some drivers honked and were unsure what they should do. This could have caused an accident with an impatient driver re-ending my car, or with others going through the intersection "out of turn" and unclear on my situation. No lights or other warnings were displayed before this incident. It has not re-ocurred. I brought into the dealer who had no other reports of this type of behavior.

NHTSA #11632758

While travelling at highway speed, attempted to accelerate to pass slow traffic. Rather than accelerating, the car hunted for a gear, and wouldn't shift properly. The car downshifted but engine would not go beyond 4000 RPM and speed remained the same. This has happened multiple times. By unexpectedly not accelerating, this created a risky situation by not allowing car to pass slower traffic as expected creating a potentially dangerous situation. (Video of one of the instances exists). No warning lamps, messages or symptoms occurred up to that point. Car was brought to dealer but since no codes were contained in the computer, they said there was no trouble found.

NHTSA #11632756

The contact owns a 2023 Hyundai Santa Fe. The contact stated that while driving and decelerating to approximately 10 MPH onto an exit ramp, the vehicle suddenly stalled and failed to restart. The contact noticed that there was blue smoke coming from the exhaust pipes, and several unknown warning lights and messages illuminated, including the Check Engine warning light. The vehicle was towed to the local dealer, who diagnosed that a fuel injector had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 35,652.

NHTSA #11742763

I was driving down the road and came to a stop at a stop light. After accelerating again my car lost the ability to increase speed above 20 miles/hour and would not shift gears. I was heading to the turn lane to get on the interstate and quickly had to change lanes to find an area to pull over as I could not reach highway speeds. I turned the car off. I turned the car back on and the problem resolved. This is the second time this has happened. I have seen this problem mentioned dozens of time on Reddit message boards including Hyundai buybacks on some of these vehicles. It doesn't sound like Hyundai has any idea what is causing this issue. This issue should be looked into further.

NHTSA #11741734

We were at full stop with Auto Hold feature enabled. Car lurched / jumped forward with no depression of the gas pedal. This caused us to strike the car in front of us.

NHTSA #11743508

I am submitting this formal safety complaint regarding a structural defect in my 2023 Hyundai Santa Fe Hybrid that I believe poses a safety concern and warrants federal investigation under the National Traffic and Motor Vehicle Safety Act (49 U.S.C. § 30101 et seq.). The vehicle exhibits a persistent and recurring structural creak originating from the pinch weld area adjacent to the hybrid battery storage compartment — specifically at a metal-on-metal contact point above the rear driver-side wheel well. The noise presents most prominently at low speeds over uneven surfaces, driveway transitions, and speed bumps. The root cause, as identified by service documentation and owner community reports, is a manufacturing defect in the pinch weld construction where two metal body components make contact due to insufficient clearance tolerances. This affects the structural integrity of the body-in-white in proximity to the hybrid high-voltage battery system. III. SAFETY SIGNIFICANCE I am reporting this as a safety concern for the following reasons: •The defect involves structural body components adjacent to the high-voltage hybrid battery storage compartment. Any degradation of body structure in this area presents a potential risk of battery exposure, puncture, or damage in collision scenarios; •The metal-on-metal contact at the pinch weld constitutes an ongoing structural stress point that may accelerate fatigue and cracking of load-bearing body components over time; •The defect is present across a statistically significant number of 2023 Santa Fe Hybrid units based on online owner community documentation, suggesting a manufacturing pattern rather than an isolated anomaly; •Multiple authorized Hyundai service centers have been unable to provide a permanent repair, indicating the defect is systemic and not addressable through routine service procedures; •The proximity of the defect to hybrid drivetrain components warrants evaluation for potential regulatory compliance

NHTSA #11741754

On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating a failure within the powertrain/transmission system. The vehicle is currently located at a Hyundai dealership and is available for inspection upon request. This incident created a significant safety risk, as I was traveling at highway speed in active traffic when the vehicle unexpectedly lost the ability to move under its own power. This placed me at risk of being rear-ended and made it difficult to safely maneuver out of traffic. The vehicle was inspected by a Hyundai dealership. Diagnostic trouble code P284001 (Shift Fork “D” Position) was identified, and I was informed the failure is transmission-related. The condition was reproduced by placing the vehicle in drive, at which point the vehicle would not move. The vehicle has been inspected by the dealership. The manufacturer has been notified but has not physically inspected the vehicle. No police or insurance inspection was involved. There were no warning lights, messages, or prior symptoms before the failure. The issue occurred suddenly without any indication of a problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11728065

Horn stopped working at 47,474 miles Check Tire Pressure System light is on, poor sensor at 45,650

NHTSA #11713260

I have been fighting this issue now for 2 years, vibration while driving interstate speeds, especially right rear seat. I have had tires replaced twice trying to fix balance issue only to find out that one rim will not road force balance correctly, even with tire matched it only reduced road force balance to 20lbs (30lbs with out match). I have had it at discount tire and Gettel Hyundai of Lakewood ranch, FL several times. Hyundai sent a senior tech to look at tires, did not speak to me to get explanation of my concern, did a balance, got same numbers and said was good to go. My other 3 rims have a max road force of 12lbs without even being matched. This causes vibrations when driving, extra wear and force on the tire and is a safety concern. This rim is the issue and Hyundai refuses to fix it.

NHTSA #11725596

On a clear road a sencor comes on detect comes on says detection collision. The breaks come on when you are traveling on interstate or two lane roads. When you are traveling 75 mph and breaks come on all of a sudden on the highway. We are lucky we never got hit in the back of the car going that fast. We will stop 75 to 35 mph in 10 seconds.

NHTSA #11703865

While operating the vehicle, the cruise control turns off without any warning. The warning messages that come up only after the cruise control is turned off by the vehicle state "Smart cruise conditions not met" and "forward safety system disabled. Radar blocked". This disables the vehicle from utilizing cruise control in any manner. This happened on the highway with the cruise set at 72 mph, with a semi truck right behind my vehicle in moderate traffic! The semi slammed brakes on and after initial shock, I was able to accelerate the vehicle somewhat to avoid a collision. The dealership claims that "ALL" new vehicles do this when operated in wintery weather, snow, or mud kicked up from the road, or when sensors get iced over. They claim that there is NO reprogramming that can be done to fix this HUGE safety issue. I have NEVER heard of this or experienced this in any other vehicle other than this Hyundai Santa Fe! As a disabled veteran, this honestly scared the hell out of me and makes me very leery to operate the vehicle in the wintertime time and I am the primary driver for the family! At the time of the incident, it was not snowing, the temperature was approximately 36 degrees, and the roadways were clear of snow or ice! The only thing that could be noted was that the roadway was wet, and after stopping, there was sand or salt film in the front of the vehicle. As a disabled veteran with a lower back injury and radicular pain down both legs, I rely on a vehicle's cruise control when driving more than short distances, in order to not cause lower back or leg pain while driving! This issue with the cruise control stopping operation and not allowing the cruise to be restarted is both a HUGE safety issue for both the operator and all vehicles around/near the vehicle on/at highway speeds, and a violation of the ADA (Americans with Disabilities Act). With no way to reprogram or reset this awful feature, the Hyundai Santa Fe is unsafe for disabled individuals.

NHTSA #11699000

The vehicle's software was updated on Oct 21, 2025. The software has serious flaw. When driving on slight incline on the passing lane the vehicle will apply the brakes without warning. This has happened 3 times. At times, when vehicles were following me they also had to apply the brakes unexpectedly. Had they not applied their brakes, they would have rear ended me at highway speeds. I also recall that there were no vehicles either in front or to the right ahead of me when it occurred. Also there was a guardrail on the left side of the highway at the time. This did not occur with the previous installed software. Every time this happened, the vehicle was in cruise control and driver assist was ON to keep vehicle in the lane.

NHTSA #11696870

At 22000 miles wheel speed sensor went out, all control system shut down and car became unstable. At 44000 miles fuel injector went out, was driving on freeway and car started shaking and losing power, then in parking lot would not start at all, had to be towed to dealer. This is way to many breakdowns for a car with such low mileage.

NHTSA #11678488

On May 15th, I was involved in a serious accident caused by a malfunction in a rental vehicle provided by Enterprise a 2023 Hyundai Santa Fe. After reversing into a parking spot, I placed the vehicle in “Park” and exited the car to retrieve belongings from the trunk. My young son remained in the back seat. To my shock, the vehicle suddenly began to move on its own despite being in “Park.” I immediately ran to the driver’s side and jumped back into the vehicle in an attempt to stop it. I pressed the brake pedal multiple times, but the car would not respond. I also pressed the “Park” button repeatedly, yet the vehicle continued to move uncontrollably. The steering wheel was unresponsive, and I was unable to redirect the vehicle or bring it to a stop. The car ultimately crashed into two other vehicles. During the collision, one of the vehicles pinned my left leg in its door, causing physical injury. I am now dealing with both physical and emotional trauma as a result. To be clear, this incident occurred on a flat surface. No airbag deployed upon impact, and there were no warning signs or alerts from the vehicle beforehand which is highly concerning, especially for a modern electric/hybrid vehicle. This car presents a major safety hazard and, in my opinion, should be recalled and removed from service immediately before it causes a fatality. I have contacted Enterprise multiple times to report this issue and urge them not to rent this vehicle to anyone else.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11663585

My wife was parking the car at carport, all of sudden unintended acceleration happened and hit through the wall. The damage on the car was $12478.57 and damaged the wall and storage on both sides of carport. My wife is scared to drive this car.

NHTSA #11666275

On [XXX], a 2023 Hyundai Santa Fe SEL (VIN: [XXX] ) spontaneously caught fire ~8 hours after parking, per fire report (Walla Walla Fire Dept.). The fire destroyed the hyundai santa fe sel engine compartment and totaled 5 vehicles with a total value of over $400,000 not including personal property to the parties involved. I was not the Hyundai’s renter/operator; the vehicle was rented by a third party from Enterprise. Despite no active recall for this VIN, the vehicle contained: Mando ABS module, Mando EPS module similar to known defective parts of the same year, and Hyundai Mobis tow hitch harness, all of which have known defect/recall history in similar make/Model equivalent vehicles. This case may involve VIN exclusion errors or latent product defects similar to recent defects INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11659653

My car won’t shift on the highway and all of a sudden I can’t drive more than 40mph. It also has not wanted to let me press on the gas and make it go as I’m driving bc Its jerking 4 or 5 times before it’ll register and go. Also, not too long ago, I was in a parking lot and went to leave and my car never notified me that there was a huge pillar next to me and I crashed into it, it was in my blind spot and couldn’t see it. My car has had many many other issues in which I can’t list, but I truly bought a lemon.

NHTSA #11654802

I had adaptive cruise control on and debris hit my windshield and I went into the rumble strip and eventually into the guard rail where the car essentially pingponged from there until it eventually stopped when the metal hit the front. It appears the emergency brake did not activate and the lane keep did not activate. My air bags did not deploy.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11649463

The car has shut down unexpectedly for at least six times while driving at roads and highways. When this happens, engine stalls and nothing works and all alarms and check lights turn on and activated. Driver has to pull the car to the roadside which cannot be imagined when in a highway with all cars driving at 65-70mpH and the car suddenly slows down to stop. The other problem is that when the car is turned off and on again, all alarm and faults go away, and it can be driven again! It clears all safety and alarm checks and lights and behaves like nothing has happened. Car was bought on June2023. The first incident happened on Aug2023 and the next one on Sep2023. The next incidents on Feb2024, Sep2024, Nov2024 and the most recent on March 2025. The car has taken to the Sport Durst Hyundai dealership (Durham, NC) after incidents, however dealership did not perform any repairs in first four times claiming they could not duplicate the incident! (service reports attached for 3) After the third incident, we opened a case with Hyundai company trying to invoke the Lemon law, but our request did not go through despite all evidence we provided. Shamefully, their final suggestion to us was to sell the car! This was around March/Apr 2024. (Final decision letter attached) On fifth time, the driver did not shut down the car and towed it to the dealership while leaving electrical system on. They checked the car and claimed they found the cause and changed a part from car claiming it has been fixed. This was on Nov.2024. At the time we did not notice but, apparently that was a lie to make us quiet. The last time (sixth time) the same incident happened on [XXX]. The car was towed to dealership and is left there. We do have all screenshots from engine failures, although the dealership tried to wipe the history at some point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11648250

Front brake failure at 3k miles. Rotors warped so badly they failed to properly stop the vehicle. Vehicle shaking immensely Transmission failure at 11k miles. While vehicle is in Drive mode the transmission is stuck in first gear and will not shift. The tachometer was redlining at 6k I had to use the paddle shifters to get the transmission to shift. I was driving the vehicle as a manual transmission when I own an automatic.

NHTSA #11661759

Early March 2025 the vehicle was put car in park, got out of car to close yard gate, turned around to walk back to car but car was rolling forward and hit the flat bed trailer causing approximately $5000 in damage. It was put in park before getting out but jumped gear before getting back in. Another common problem is slamming the emergency brake on when attempting to drive. Was at a red lite left turn stop sign with foot on the brake. When the light turned green took foot off brake & put foot on accelerator to go forward, the car slammed the emergency brake on. This has happened approx 6 times in the 1-1/2 years of ownership.

NHTSA #11661942

The accelerator stuck and the vehicle crashed. The vehicle is totaled. It happened [XXX]. No one has yet inspected the vehicle. I notified Hyundai about 5 days ago. The phone number of the towing company is 516 433 1011. The following link is a YouTube video of the accident: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Allegedly reported: 2 injuries (as reported to NHTSA). NHTSA #11644603

Between [XXX] am on [XXX]. I powered on my vehicle and the rear trunk door simultaneously opened. As I was driving my son to school that morning, I noticed water dripping onto my foot. I continued to drive but was distracted by beeping and warning messages but because the dashboard display was constantly switching from daytime to night lighting I could not readily see the dashboard. I tried to manually adjust the light by turning the knob off "auto" and also turning lights to "off" but it would immediately switch back. I made it to the first stop light and while stopped I was able to observe water droplets on the front panel of the interior fuse box. I pulled open the panel and water dropped out onto to floor. I replaced the panel. I continued to drive but was panicked and worried that water was in the fuse panel area. I arrived at my son's school and left the car running as he was dropped off. On the drive home, the beeping continued. This time, I saw the warning message about vehicle in my blind spot but I was on the street corner about to make a right turn and there was no vehicle next to me! The lights also kept switching as before. There was rust observed in the fuse panel area. When I got home, I called the dealership to inform them what happened. They refused to give me a loaner. I told them that water intrusion should not have occurred (we had severe weather and heavy rains the day prior) and now my car was having electrical issues and I was concerned for my safety and the safety of driving my 3 young children in car seats should there be an electrical fire. I mentioned the recall on my vehicle for water accumulation in the tow hitch and risk of electrical fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11668511

"check turn signal error". This message pops up at random times. When this error does pop up, the rear turn signal ceases to operate until the error message clears itself. Dealership "cannot duplicate". I have photographed the warning many times. Hyundai corporate is of no help. Check LED headlamp error issue as well.

NHTSA #11633024

Windshield wiper in auto mode. Sometimes wipers turn on automatically in bright sunny days with nothing on windshield. When it rains, sometimes automatic wipers will not activate until windshield is completely covered with rain, and visibility is greatly reduced. Sensitivity adjustment has zero effect.

NHTSA #11633025

As my wife and I were traveling down the interstate at 45 mph, we heard a loud POP, but we were unable to figure out where it came from. Just a few seconds later, the sunroof exploded into a million tiny pieces of glass that partially rained down on our heads and shoulders. It was quite a startling sound. There was a hole about 8 inches across in the moveable sunroof and more pieces were continuing to fall out. To protect our heads, I closed the shade. There was no evidence of an object striking. Windows were all closed when the incident occurred.

NHTSA #11626890

Twice, the car refused to switch from EV mode back to gas mode. This resulted in the hybrid battery dying and the car losing power. The first time, I was merging onto the freeway and the gas pedal was all the way at the floor, but I was only maintaining speed (not accelerating). Both times, the car was driveable for approximately one mile on the hybrid battery alone. However, a warning came on the dash, “Check hybrid system. Stop safely.” The second time, I was able to pull into a parking lot before the hybrid battery died. The next day, I was able to drive the car normally. The dealership is unable to pull any codes or replicate the issue. Unfortunately, it only happens intermittently and we have not identified a common theme for the failure.

NHTSA #11625690

I have pinging sound coming from the engine when I accelerate. Transmission seems to skip during acceleration. Took it to the dealership for repair since the car is under warranty. Dealership replaced a bearing in the axle and replaced the turbo. I’m still having the same issues. Dealership had my car for 5 weeks dealing with this issue. I feel they don’t know what’s causing the problem.

NHTSA #11621215

Shuddering Issue with Current Vehicle: - Problem: Progressive shuddering during take-off, accelerating, slowing down, and braking uphill.

NHTSA #11629441

Three times this has happened. The instances occurred on Highway 680 between Pleasanton and San Jose. I was going the speed limit - 65 miles per hour - as were tons of cars around me. Suddenly the car would brake, startling me because I was nowhere near another car. It frightened me a lot! I think it is the automatic braking system - either the front end collision warning or the blind spot collision warning. It could have easily resulted in an accident. I took it to the Hyundai dealership, and they knew they could not likely duplicate it. They showed me where to turn off the vehicle control (braking) for the front end collision warning and the blind spot collision warning. I have read on the Internet several other parties that have experienced this - car-controlled braking while traveling at high speed with lots of cars around.

NHTSA #11619333

The contact owned a 2023 Hyundai Santa Fe. The contact stated that his partner was driving at 50 MPH, a light ahead had just turned red, with two vehicles stopped just a couple of feet ahead of her, the contact stated that his partner had proceeded to frantically attempt to brake, however, the vehicle did not brake in time, and the automatic braking assist did not initiate. The complete front end of the vehicle was destroyed, as the vehicle crashed into the vehicle ahead. There was no property damage. The vehicle came to a stop after the crash. The driver's side air bags were deployed, however, the contact emphasized that it appeared the air bag had not fully deployed. The vehicle was towed to a lot. No warning lights had illuminated. A police report was filed. The vehicle was destroyed. The contact partner was injured, and she was seated in the driver's seat, and a single civilian seated in the driver's seat of the vehicle that was hit from behind was injured. The contact stated that his partner suffered injuries to her chest, and the other individual suffered injuries to the neck. Medical treatment was needed for both individuals. The local dealer was contacted however the vehicle was not diagnosed, as the vehicle was a total loss, and the manufacturer was not notified of the failure. The approximate failure mileage was 23,824.

Allegedly reported: 2 injuries (as reported to NHTSA). NHTSA #11633727

The contact owns a 2023 Hyundai Santa Fe. The contact stated that while his wife was driving at approximately 65 MPH and depressing the brake pedal to slow for a vehicle that had passed and switched into the lane she was driving, the vehicle was shuddering. The contact stated that as soon as she had stopped depressing the brake pedal the shuddering ceased. The contact stated there was no warning light illuminated. The contact stated that the shuddering when the brake pedal was depressed was intermittent but was recurring at various speeds while slowing down. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 18,756.

NHTSA #11621783

I was driving the car moving in reverse to exit my driveway. I placed the car in Park and while the engine was running I exited the car. Upon exiting the car, the car immediately started to roll forward and crashed through my garage door leveling it to the ground. The car continued moving forward into the garage and came to a stop blocked by built in shelving at the back end of the garage. I could have been injured had the car started to roll while I was exiting the car or had some been in front of the car. No warning lamps or messages prior to the incident. The car has a safety feature if moving in Drive or Reverse and the driver door is opened the car shifts into Park. That feature failed. The car was inspected by a Hyundai dealer and claim no error codes found and dismissed any other information as provided in this report

NHTSA #11615246

Currently have 518 Diagnostic History Codes (DTC)in memory. Additionally, I have 3 Active DTC’s. The codes are: DTC C160C87 DTC System CHASSIS DTC Sub System LKAS, and DTC C160C87 DTC System CHASSIS DTC Sub System SCC, and DTC C163881 DTC system CHASSIS DTC Sub System SCC FIRST OCCURRENCE: during actual assembly in Montgomery, AL plant. I have asked three Hyundai Service dealers for help. All have tried. Noting noted that contributes to the issues above. At first, my dealer replaced the front camera. Was told it was a heating issue. I have contacted Hyundai BLUELINK service for help. An information report was filed, TWICE. The first report I received feedback that Hyundai’s engineers had corrected the issue. On the following day, the codes returned. A second concern was filed with Hyundai BLUELINK. Hyundai Motor America Case#: [XXX] to wit: “Thank you for contacting Hyundai Motor America. We are in receipt of your e-mail and one of our representatives will get back to you shortly. Sincerely, Hyundai Motor America” Is my vehicle going to fail and cause me injury while operating it on an Interstate highway? This is quite concerning as I drive my car. All I want from Hyundai is to get this issue repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11621650

I purchased my 2023 Santa Fe brand new off the show room floor in Jan 2024. After about 6k miles when braking on the highway the entire vehicle would shudder and shake including the steering wheel. I took it into the dealership where I was informed this is a KNOWN ISSUE with this year/make/model with the rotors. They claimed they would turn the rotors but if the issue persists they would replace them. About 2k miles later (apx 2 months) the shuddering happened AGAIN. So I made an apt to get them replaced where the new service tech tried to tell me again this is a KNOWN ISSUE but now I would be responsible for a $250 replacement of the rotors. I refused to pay as they are within the 12k or 1 year warranty and they refused to replace them. That service tech also said the day prior he had to deliver that news to 4 OTHER patrons about the replacement of their rotors. I feel extremely unsafe in this vehicle and the issue is still not fixed as I have a claim in process with the manufacture directly. The claim was put in on 12/7/24 where I was told I would be contacted within 2-3 BUSINESS DAYS by a manager due to my claim being escalated. It is now 12/15/24 and still NO CONTACT from Hyundai. The vehicle shuddering is increasingly worse and worse and I feel very unsafe in this suv.

NHTSA #11630804

See attached document for complaint.

NHTSA #11618663

The forward collision warning system engages and slows the car, often very abruptly, when on the highway and only when cruise control is on. It happens after we have been on the highway for a few hours, thus the dealer cannot reproduce the incident. It happens a few times on every road trip and is very disturbing when there are no other vehicles or obstacles in the road or nearby. We have reported this to the dealer several times and they can find nothing wrong. I provided a photo to the dealer of the dashboard showing the cruise control on, the forward collision system DISENGAGED, and the forward collision warning activated. Dealer states they have recalibrated the system but can replace no parts unless a part is found to be faulty. The latest suggestion yesterday from the dealer was to "get out" of the car before the issue gets worse.

NHTSA #11615547