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2021 Honda Pilot: Recalls, Complaints & California Lemon Law

Below are recalls and complaints reported to NHTSA for the 2021 Honda Pilot. This information is consumer-reported and provided for general informational purposes only. Vehicles like this may qualify under California lemon law depending on their individual repair history.

10
Recalls reported to NHTSA
394
Complaints filed with NHTSA
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Recalls Reported to NHTSA

The following recalls were reported to NHTSA. A recall does not by itself establish that any individual vehicle is defective.

TIRES

NHTSA #20V725000

American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.

Reported consequence: Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

Remedy: Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall began January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

NHTSA #23V174000

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Reported consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

NHTSA #23V458000

Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

Reported consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.

Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

NHTSA #26V332000

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Reported consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

SUSPENSION:REAR

NHTSA #26V365000

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Reported consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Owner notification letters are expected to be mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

NHTSA #20V440000

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Reported consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

NHTSA #23V858000

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Reported consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

BACK OVER PREVENTION:DISPLAY FUNCTION

NHTSA #23V431000

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Reported consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

NHTSA #20V439000

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Reported consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

NHTSA #24V064000

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Reported consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, October 18, 2024, and August 2025. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

Complaints Filed with NHTSA

The following are consumer-reported complaints filed with NHTSA. These are unverified allegations and are not proof that any defect exists.

Engine19 complaints

My wife was driving our 2021 Honda Pilot with 102,000 on the interstate when the check engine light came on and the engine began to lose power. She was fearful of being hit by other traffic due to engine dying in middle of mutiple lanes of traffic. The engine began to have a knocking sound. We shut off engine and had it towed to Southpoint Honda in Durham NC. We were told it has a rod knock, the engine failed. It is about to seize and we need to replace the engine.

NHTSA #11739524

We had the engine serviced for recall on stop start issue on 12/4/25. On May 15, 2026 the engine failed. The dashboard came on with every warning light and a mechanic said the engine was knocking and had to be replaced. Honda denied any issue and said the timing belt had to be broken. The mechanic confirmed no issue with timing belt and said you can’t start the engine if the timing belt was broken. The mechanic said the engine was knocking and had to be replaced because the car could no longer be driven safely.

NHTSA #11742607

The engine shut off as I was leaving a stop sign and stopped working as I was driving the vehicle.The car shut off and I had a very limited amount of time to pull off to the side which I was halfway able to do and was halfway on one lane and halfway on the shoulder. During this time the car had switched to neutral but since the problem had not occurred before and there was no engine lights on, I tried to turn the car back on and was left unable to shift to neutral again and was stranded in the lane with children in the vehicle. We had to have it towed to the dealer. They confirmed it was an engine failure. Our car is around 5 years old and has been well maintained and is only around 60000 miles or less.

NHTSA #11738676

Show 16 more

In November 2025, my 2021 Honda Pilot started experiencing stalling while driving, hesitation when accelerating, and sudden power loss while idling. I took the vehicle to my local Homda dealership and each time they dismissed the problem, indicating that they could not find any issues. On 4/24/26, the vehicle experienced sudden engine failure in the middle of moving traffic. There were no warning lights or dashboard messages leading to the issue. The vehicle was towed to the local Honda dealership, where they kept the vehicle for a month and charged over $20,000 for a repair (not replacement). Ten (10) days after picking up the vehicle from the dealership, the engine locked and seized again on 6/9/26 in the middle of traffic and nearly caused a serious accident with 3 other vehicles.

NHTSA #11743410

While driving vehicle downshifted with no warning and went into neutral. Was driving on a busy street. Was not able to shift back into drive. When car stops was not able to put it into park. No previous warning of anything wrong. No engine light, battery etc. illuminated on the dash. Earlier that day did hear from time to time a tick or tap like noise that had not been heard before. Car had to be towed to auto shop. Upon inspection was told all components are in working order but the engine is not working and needs to be repaired. Given the engine only has 109,000 miles this was odd to them based on condition of the vehicle. There is a known issue with Honda engines similar to this vehicle and asked we check with Honda as to what could be done to diagnose further. This is very concerning as there was no warning. Driving on a busy street with unexpected downshift was almost rear ended.

NHTSA #11717132

While driving the check engine light started flashing and lost a lot of power. Pulled over and turned the car off. Turned the car back on and the light was gone and power seemed to be back. Trying to get home about 15 minutes later every light came on. Lane assist, check engine, blind spot, traction control, literally all warning lights. When these came on the car lost all power within a minute. Wouldn't turn over or even power on to use lights or the radio. Got the car towed to two separate garages both stating engine failure. Honda dealer provided documentation of a bearing failure which damaged cylinder 5.

NHTSA #11708268

Check Engine Light came on during normal highway driving with Cylinder 2 Misfire as the readout. The vehicle was brought to local Honda dealer for troubleshooting and maintenance. Dealer maintained vehicle on schedule with 96,000 miles on it. Initially, informed us that this was due to the air filter housing being improperly placed and low power from the battery. Resolved both and then informed us it was an issue with the connecting rod/crankshaft and the engine would need to be replaced. During most recent fluids service about 2 months prior, had raised concerns about an intermittent shifting/low RPM jump and was told it was just debris but no real issue.

NHTSA #11708788

While stopped at a traffic light the “Auto Stop” engine shut off feature engaged. When releasing the brake, the vehicle completely shut down, all dash lights came on as did the transmission mode lights. Upon trying to restart with the start button, prompts came up to place the vehicle in park. Trans select button did not work. Pressed the Start button several more times. At one time all dash lights went off, except for the battery light. Brake pedal went all the way down to the floor. Opened the drivers door and then tried the start button one more time with the AutoStart button switched off after dash lights returned. Vehicle started after that. Blocked traffic for one traffic light sequence. Occurred on Route 30 and Schoolhouse Road; New Lenox IL on 10/25/25. Attempted to restart several times afterward and vehicle restarted. Trying to drive with “autostart” feature manually turned off from now on, if I remember. Scheduled checkup @ dealer 10/29/25. Honda of Joliet Vehicle has slightly over 40k miles.

NHTSA #11695585

Per the mechanic the rod bearing broke into the engine and caused sudden engine failure. I was on a highway when this occured, thankfully I was already in the right lane and right before an exit to which I took and secured the vehicle in a safe location. It was extremely dangerous location for this to occur and thankfully no one was right behind me. There were no warnings or messages prior to the incident. It was just routinely serviced within the past month. I heard a loud clank, the engine light started flashing, and the car started to slow down, there was knocking sounds in the engine. We had it towed to D and M service center then moved to Gillman Honda service center. It was confirmed by two different shops, D and M service center at 1029 Pat Booker Rd, Universal City, TX 78148 and Gillman Honda dealership at 16044 I-35 N Selma, TX 78154 that the rod bearing cracked into the engine and metal shavings were identified in the engine oil.

NHTSA #11695284

After stopping at a traffic light or stop sign the car's auto-stop/restart feature has failed multiple times to restart the engine. This has left the car stalled at a light and needing to manually place the car in park, turn off the electrical, then attempt to restart the vehicle. The problem started about 4 months ago and has been starting to happen more frequently.

NHTSA #11693150

when stopped at a stop light the engine idle kills the engine and want start back up causing traffic backups...have to go through process to setting back to park and trying to start which does not happen quickly leaving people behind you frustrated and honking. This needs to have an option to disable it if you don't want that function as it's very frustrating and dangerous. Please get honda to fix issue. Thanks for your help.

NHTSA #11689187

AFTER I had the softwear update! When idle at stoplight, auto idle feature kicked on. When light turn green and I pushed gas, car shut off entirely. This happened on multiple occasions. While waiting for an appointment to get this issue looked at, my car failed to start after being parked. It would not start after a jump from another vehicle. The tow truck driver was able to bet it jumped using a battery pack case. At the dealership, battery failed load test. Waiting to see if starter needs to be replaced and valves adjusted under extended warranty.

NHTSA #11687579

1. ABOUT A YEAR AGO THE ENGINE STOP/START FUNCTION STARTED TO FAIL INTERMITTENTLY. I WENT TO THE HONDA DEALER WHO THEY CHARGED US ABOUT $500 FOR A BATTERY AND NEVER MENTIONED A RECALL OR REPAIR. 2. ABOUT SIX WEEKS AGO THE AUTO ENGINE STOP/START FUNCTION FAILED TO RESTART THE ENGINE AFTER STOPPING. I THOUGHT IT WAS THE BATTERY AGAIN AND WENT BACK TO THE HONDA DEALER. THEY CHARGED ABOUT $1,500 FOR VARIOUS THINGS BUT STATED THAT THE AUTO STOP/START FUNCTION SOFTWARE HAD BEEN UPDATED AND IF THERE ANY FUTURE PROBLEMS TO RETURN. 8/19/2025. WE WERE ON THE INTERSTATE HWY IN STOP AND GO TRAFFIC. WE WERE STOPPED IN THE LEFT LANE AND THE TRAFFIC STARTED GOING AGAIN. THE CARS IN FRONT OF US STARTED GOING AND WE WERE LEFT BEHIND. THE CARS BEHIND US WENT AROUND AND WE WERE LEFT STALLED IN THE MIDDLE OF AN INTERSTATE HWY. AFTER A FEW MINUTES I GOT THE CAR RUNNING. BEING STALLED ON THE INSERSTATE HWY IS A LIFE THREATING ISSUE! I TOOK THE 2021 HONDA PILOT TO THE HONDA DEALER ON 8/20/2025 WHO STATES THAT THEY CANNOT DUPLICATE THE PROBLEM. PLEASE NOTE THIS THE THIRD (3RD) TRIP TO HONDA FOR THE SAME ISSUE. NO RESOLUTION THERE HAVE BEEN MANY OTHER TIMES WHERE THIS OCCURED AND I JUST TURNED THE FUNCTION OFF WHICH ONLY WORKS TILL THE NEXT TIME YOU DRIVE THE CAR. PLEASE HELP WITH THIS ISSUE BEFORE SOMEONE GETS HURT...

NHTSA #11682071

On multiple occasions, when sitting at a stop light and then attempting to drive as the light changes, the engine just shuts off as I take my foot off the brake. It then takes several attempts to get the car started.

NHTSA #11665458

This is another incident of the auto start/stop system failing to restart the engine after a stop in traffic.

NHTSA #11655550

My wife was driving the family down the highway I was a passenger. While we were traveling approximately 70mph down a 4 lane highway there was a loud clunk with a consistent knock and an immediate loss of power. I was able to help navigate her to safety on an off ramp so that my family would be safely off the road. The vehicle was towed to the Honda dealer where it is currently under warranty. The mechanics at the dealership have confirmed a spun bearing on piston number 3 and the motor will need to be replaced. There were zero warning lights and and no notification from any sensors with an OBD tool. Honda America is only willing to replace the motor with a salvaged motor. Unfortunately the VIN from the car with the salvaged motor will not match my current VIN, so if there is an active recall on the engine like on the previous year pilots that are VIN specific, I will not be covered and Honda will have replaced my engine with a known faulty one. I nor should and other family have to take the risk of receiving faulty salvaged Honda parts while still under factory warranty. The attached file is the last service records that are available for the salvaged engine and as you can see there is a noted vibration at the front in as well. Honda refuses to send the information from the salvage yard detailing the engine information including current mileage and the date the motor was pulled from the salvaged vehicle.

NHTSA #11654664

The car randomly fails to start up again after stopping it during an auto start auto stop cycle.

NHTSA #11651566

While stopped on a red light the auto idle engine restart was engaged, when I released my brakes the vehicle did not restart and went into neutral stalling the vehicle..

NHTSA #11651506

The engine fails to restart at times after the auto engine idle cuts the engine off when stopped. The previous recall has been completed. When I returned my vehicle to the dealership to have it checked again because the same issue continued to occur, I was told the battery needed to be replaced. I have since replaced the battery with a Honda battery from the dealership yet the issue still occurs. It seems to be worse in cold weather.

NHTSA #11652192

Other16 complaints

Automatic transmission problem. Got onto freeway as I started to pick up speed the car did not go out of first gear. I could hear it. The car would not move forward at all. It felt like it was in nuturel. I was able to pull over side of road. This happened about last week may 2026. This also happened about 6 months ago. I bought this car in 2022 hardly any miles on car. There is a defect in transmission. If I was on busy highway I would of gotten hit for sure. Transmission problem. car not shifting to higher gear when getting onto freeway!

NHTSA #11743077

The vehicle experienced failure of the air conditioning system caused by an A/C compressor shaft seal leak on my 2021 Honda Pilot. The issue was diagnosed and confirmed by both an independent mechanic and an authorized Honda dealership. The dealership confirmed that the recommended repair is replacement/repair of the compressor shaft seal consistent with Honda Service Bulletin (TSB) 23-050. The vehicle and failed component are available for inspection upon request prior to repair. The failure created a safety concern because the inability to properly operate the air conditioning and defrost system can reduce driver visibility due to windshield fogging and create unsafe driving conditions during warm and humid weather. Excessive cabin temperatures can also negatively impact driver concentration and passenger safety during travel. Prior to visiting the dealership, my mechanic identified the likely issue as an A/C compressor shaft seal leak and advised me to bring the vehicle to Honda because it appeared to be a known manufacturer issue. The Honda dealership later confirmed the same defect after completing a paid diagnostic inspection. The vehicle has been inspected by an independent mechanic and an authorized Honda dealership service department. A case has also been opened with Honda Corporate regarding the issue and denial of coverage assistance though was told it could take several days to weeks to be resolved. Prior to the failure, there were no warning lamps or dashboard warning messages displayed. The first symptom was the air conditioning system no longer cooling properly when first used during warmer weather around May 2026. Because the A/C system had not been used during the winter months, the problem only became apparent once temperatures increased and the system was needed again. This appears to be a known issue already acknowledged by Honda through the publication of TSB 23-050 covering 2021 Honda Pilot models.

NHTSA #11737429

Auto start-stop feauture turned on at complete stop at traffic light. When light turned green and pressed the gas pedal to accelerate, engine did not turn back on. It had put vehicle into neutral and would not allow vehicle to shift into any other gear. Had to shut off engine and turn on vehicle an additional 3 times to get the engine to start again and into drive. This has happened twice before within the last year with the auto start stop feauture when it turns on at a complete stop. I usually press button to turrn off auto start stop feature to prevent this known issue from happening but forgot to turn feature off. Honda wants to charge $300 to diagnosis problem with auto start stop feature due to problem being known but no recall issued.

NHTSA #11725562

Show 13 more

The auto idle start-stop feature has been failing for many years without being resolved. Honda has done updates and updated the fuel injection software without improvement. I have also replaced the battery as recommended. I continue to get stuck at stop lights and intersections which is a safety hazard. This most recently occurred on 3/7/26.

NHTSA #11723025

After I drove for 30 minutes and made a stop in a red light, the car automatically went to neutral position and I wasn't able to turn it back to driving or parking ( the brake locks) and I had to turn the car off for 10 seconds in the middle of the road and put my emergency lights on. After I turn it back on It worked normally.

NHTSA #11707030

When using Apple CarPlay (wired or wireless), audio intermittently skips and stutters like a skipping CD or static AM radio. This only occurs on CarPlay, not Bluetooth. The skipping can make navigation prompts and hands-free calls unintelligible. Bluetooth audio works fine. Concern: The infotainment/head unit system may be part of the known MOST bus / FAKRA connector issue documented in Honda TSB A20-058 (which covers 2019-21 Pilot/Passport). Although my VIN shows no recalls, the behavior suggests a communication defect in the infotainment system. Safety relevance: This impacts driver attention and safety, since distorted CarPlay audio interferes with navigation directions, voice calls, and Siri prompts. It forces the driver to look down at the phone more frequently, which increases distraction.

NHTSA #11686800

Car does not restart after auto start stop is engaged, car stalls at intersections, causing dangerous conditions.

NHTSA #11683852

I closed my back door and my back hatchback window shattered outwards. It isn’t winter and nothing hit window. The entire window shattered at same time. Not a crack and then shattered.

NHTSA #11662173

I notice there is an investigation on the Honda Pilot Stop and start shutting off the engine this also happen to my car twice this week and also once prior to this. There are also issue where the radio will restart when the auto stop and start restart. In the report I don't believe the 2021 Honda Pilot was included.

NHTSA #11659886

The Auto-Idle-Stop system in my Pilot just shut off my engine and then failed to restart. The engine finally restarted after multiple attempts and finally holding the start button for 5 seconds. This happened in traffic and could have caused an accident.

NHTSA #11659398

We've been having a continuous issue and taken it to out Escondido Honda dealership, to the service department. Our service department advisor named Omar had his tech look at it awhiel ago but they couldn't come up with anything. I recently saw the 2 million vehicle recalls on including the Honda Pilot, which we have a 2021 Special Edition. When I put in my VIN it says that there are no recalls as of right now. However, our vehicle is exhibiting the same exact mechanical failure as described in the NHTSA recall. The auto start stop is failing to reengage when trying to start going after the stop light turns green, it completely dies out and won't restart, leaving us stopped and stranded at the stop light or wherever we are at, at that time. We've also had issues that when it does reengage the auto stop/start it sounds like it was struggling initially before it started to just not reengage at all and started leaving us stranded. Then we would have to press on the button to put it back in park and then push the start/stop button. Which wouldn't always work, then we'd have to keep pushing it and eventually started. Please assist and thank you for your time.

NHTSA #11654605

While driving the screen with the Speedometer and essential information goes blank for a few seconds.

NHTSA #11651520

The auto idle-stop feature in my Honda Pilot prevented from starting the engine again. It is available for inspection upon request. I was at the stop light with the idle-stop feature enabled and when it was time for me to start driving again, the car would not start. The car turned off completely and a lot of the lights including the battery light turned on and a message stating to bring the key fob close to the start button came on. The battery has been changed within a year since I mentioned this problem to the dealership when I brought it in for an oil change. They determined that they had to change the battery. Clearly this did not solve the issue. When this happened today, I was driving on [XXX] which is a highway with a lot of traffic. Since I was unable to move forward, I backed up the traffic coming behind me. The problem has not been produced or confirmed by the dealer since this happened today. The component has not been inspected by the manufacturer even though I have brought it up to their attention, police, or insurance representatives. No warning lamps, messages or other symptoms of the problem prior to the failure have appeared. This is the first time that the car has completely failed to re-start. In the past, it has struggled to start, but it makes it happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11646357

I was stopped at a red light and my engine stopped like normal but then when light turned green and i attempted to accelerate the engine never turned back on. I had to put the car in park. Shut down the vehicle and then attempted to start the car again. It took a few time before I was able to start up the vehicle. This has happened multiple times and initially I thought I may have done something but then as it became more frequent, I started paying closer attention to the stop-start of the engine and came to the realization that it is not the way I was operating but more or less an issue with the engine.

NHTSA #11651762

On multiple occasions after being stopped at a red light and the engine turns off it failed to restart. After shutting the car completely off and attempting to restart after a few tries it was able to restart however this is an ongoing issue.

NHTSA #11651755

This issue has to do with the Auto Engine Idle Shut Off feature. While the issue does not happen all the time, but when it starts to happen, I have to turn the Auto Engine Idle Shut Off feature off. I have not found a way to reproduce the issue on demand, which is why I have not taken the vehicle into Honda. It would be a waste of time and money. I bought the vehicle used and the battery was new when we bought it. The first time it happened, we were traveling to the beach. We had already driven about 1.5 hours on the interstate without stopping and then we got into a lot of stop and go traffic due to an accident. The Engine would cut off like normal after coming to a complete stop and having my foot on the break. When I took my foot off of the break, the engine sounded like the vehicle was trying to start, but was sluggish. It sounded like it was a bad battery issue. I had to place the vehicle in park, then press the start/stop button to turn the vehicle off with my foot on the brake, then press the start/stop button to start the vehicle. The vehicle did not have any issues starting. After a few times of this, I replaced the battery even though Advanced Auto Parts said it tested fine. I did not have the issue for 4 or 5 months after that. Then it started happening on occasion again. I have taken it back to Advanced Auto Parts and the battery tested fine. Another scenario was just today where I had been driving for about an hour on the interstate. I got off the interstate and shortly after getting off the interstate I was stopped at traffic light. The Auto Engine Idle Shut Off feature activated. When the light turned green, I took my foot off the brake and the vehicle would not even attempt to start and the shifter changed to neutral automatically. I tried to start the car and it would not even start. I had to put the vehicle into Park, then I was able to start the vehicle without any issues. I plan to take the vehicle in to test the battery, but have not yet.

NHTSA #11638646

Electrical System13 complaints

When driving.car I hear crackling noice. I did research it has to do with electrical wiring under the dash. It effects all information on the display screen can not access maps direction phone calls won't work,effect radio from working,causes panel lights not to work heater & AC display information won't work caused ac & heater not working. Defrost won't work caused windshield to fogged up could not see through windshield lucky I did not crash or harm any cars It doesn't happen everyday but it has been happening more It could catch on fire.Problem been occurring since 2023.Happens all the time at least 3-5 times a week.

NHTSA #11730727

auto idle stop stalled at a red light causing my car to not move and having to shut off my car in the middle of traffic. Once i tried to turn back on it wouldnt start at first. i had to do this twice in order for the car to come back on.

NHTSA #11725219

The infotainment system screen would simply not illuminate when the car is started. Also the auto engine shut off, chooses not to restart the engine when your foot is removed from the break peddle.

NHTSA #11702400

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Vehicle: 2021 Honda Pilot VIN: [XXX] Complaint: My 2021 Honda Pilot continues to have the same issues described in NHTSA Recall 23V-431 (backup camera / infotainment coaxial cable defect). The recall was marked “completed” about two years ago, but the safety problem persists. Symptoms include: •Infotainment screen going black •“Network communication lost” error messages •Backup camera flickering or failing to display Because the backup camera is federally required under FMVSS 111, my vehicle is not compliant with safety standards. The dealership told me that since the recall was already performed, I would now have to pay out of pocket for further repairs. This means the original recall remedy either failed or was not effective. I am filing this complaint because Honda and its dealership are refusing to correct an unresolved safety defect, leaving my vehicle unsafe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11689225

rearview camera images ot appear on the dashboard screen

NHTSA #11687137

My 2021 Honda Pilot SE has developed a failure of the forward-facing Multipurpose Camera Unit (mounted behind the rearview mirror). A scan with a professional tool confirmed Diagnostic Trouble Code U3000-49 – “Multipurpose Camera Unit Internal Electronic Failure.” When this occurs, the vehicle immediately displays multiple warning lights at every startup: Collision Mitigation Braking System (CMBS), Lane Keeping Assist (LKAS), Road Departure Mitigation (RDM), Adaptive Cruise Control (ACC), and Automatic High-Beam/Dimming headlights. In addition, the dashboard shows a “brake system failure” message, although the brakes continue to function normally. This single camera failure disables all of Honda’s Honda Sensing crash-avoidance features, leaving the driver without forward collision prevention or lane-keeping systems. The failure is persistent, and the DTC remains “Current” after clearing. I took the vehicle to a Honda dealer, but because the car is out of warranty they refused to perform diagnosis or provide a repair estimate, essentially telling me it was my responsibility to resolve. This problem is widely reported by owners of Pilots, Odysseys, CR-Vs, Accords, and Passports, all showing the same U3000-49 code and symptoms. Independent shops confirm they often see these failures, and forums show repeated cases of owners paying high out-of-pocket costs, sometimes with parts on back-order. Honda has recalled less serious issues, such as rearview camera display faults, while this defect disables forward collision prevention and lane safety systems—far more critical to protection. Other automakers (Toyota, GM, Subaru) have recalled forward cameras and radar modules under similar conditions. This is a major safety defect that removes federally promoted crash-avoidance systems with no fallback. I urge NHTSA to investigate and require Honda to issue a recall at manufacturer expense, and please advise how long the process may take, as my vehicle is less safe to drive

NHTSA #11683616

The contact owns a 2021 Honda Pilot. The contact stated that after coming to a complete stop, the START/STOP function activated and turned the vehicle off; however, while attempting to drive from the stop, the engine failed to restart. After waiting 5-10 minutes, the vehicle was able to restart and returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 44,000.

NHTSA #11679866

The BCM body control module is not working. My wife is scared to drive thinking it can turn on lights wipers and other components. For being a Farley new car it’s crazy to think it’s defected. I had no warning prior to the incident. Honda dealer says they don’t know what caused it The alarm goes off all the time so I have to have it in the driveway with the battery unplugged Honda charges me $2,100 to fix it which is absurd

NHTSA #11663249

The contact owns a 2021 Honda Pilot. The contact stated that the idle STOP/START system suddenly activated while idling at a stop sign, stop light, and driving at slower speeds of approximately 5 MPH. The vehicle stalled while the failure occurred, causing the contact to make several attempts to restart the vehicle. The failure was more persistent. There were no warning lights illuminated. The dealer was contacted, and it was confirmed that the diagnostic test and repair were not covered under the recall. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 62,000.

NHTSA #11668571

The car on multiple occasions (4 separate incidents) after stopping at a red light or stop sign and the auto stop system stopped the engine, once the brake pressure is released, the car would auto start then immediately shift into neutral and completely shut off (engine, electrical, etc). Driver would have to coast/stop at side of road and turn car off and on again. In 2 of the incidents, this happened on a two lane road and completely blocked traffic until the driver could figure out what was happening and restart the car.

NHTSA #11652225

Autostart failed several times then starter ultimately failed. Taken to dealer and repaired at my cost.

NHTSA #11635118

screen stopped working suddenly. will randomly flash bright blue or a gray static, then go back to black.

NHTSA #11674708

Audio and backup camera panel popping noise and disconnects whole panel causing it to go black , which includes the backup camera. Extreme safety issue with no backup camera .

NHTSA #11633287

Electrical System,Engine12 complaints

The vehicle has routinely had issues restarting from auto idle. When the vehicle turns off in traffic at a stop or stopped at a red light, then it will not restart and the vehicle will essentially be dead for several minutes and unable to be turned on or moved.

NHTSA #11734089

Car does not want to start even though the batter and alternator are good (tested by tow truck company). Restarts fine once batter is disconnected and then reconnected again. This has now happened twice.

NHTSA #11706283

While stopped at an intersection, the car died, the transmission shifted to neutral automatically and the radio would not turn on. The AGM battery was replaced approximately one year ago when a similar situation took place.

NHTSA #11705983

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While driving on the freeway at a slow speed due to two freeways merging, my Honda Pilot suddenly stopped/stalled. When I tried to restart the car by pressing the Auto Idle Stop button to vehicle did not start. It took three times of pressing the Auto Idle Stop button for the engine to restart. I am lucky that the traffic was going at a slow speed due to the merging of freeways so I was able to right away press my emergency signal lights on. I panicked and was scared for my safety and what could have happened to myself and others if the vehicle was running at a higher speed. This could have caused a major accident. Because this happened yesterday, I will be calling Honda to report the issue as well and have my vehicle inspected. My vehicle has had issues many times in the past with the Auto Idle Stop button not starting, however, it has never happened while driving. The concerning part as well is that the vehicle did not give any kind of warning light or message.

NHTSA #11699325

Car is slow to start or doesn't start at all, particularly after frequent engine stops/starts or when engine has idled for a period of time. Battery has been replaced. Symptom comes and goes, but seems to get worse with frequent engine stops/starts (i.e., driving to different locations with short stays at each, or with the automatic engine shut off)

NHTSA #11694704

When stopped at a stop light the auto idle stop turned the car off. When we tried to go at the green light the car wouldn't move. The transmission shifted to neutral and was stuck. We couldn't put the car in park, we couldn't turn the car off, we couldn't put it in gear. We considered calling the police for help since we were stuck in an intersection. The car eventually turned off and we tried pushing all the buttons to do something it finally allowed us to turn the car 100% off and restart it. Then we could go.

NHTSA #11681465

My 2021 Honda Pilot SE FWD would not restart after the auto off/on turned my engine off at a stop light. Of course this happened at a busy intersection causing backup and an unsafe environment to get out and inspect the vehicle. The car had to be jump started by a kind individual.

NHTSA #11677420

The contact owns a 2021 Honda Pilot. The contact stated that while at a complete stop with the START/STOP feature activated, the engine shut off while depressing the accelerator pedal. There was no warning light illuminated. After waiting for several minutes, the contact had to perform several procedures to restart the vehicle. The vehicle was initially taken to a dealer where a software update was performed; however, the failure returned weekly. Recently, the contact stated that upon restarting the vehicle after the failure, the vehicle began to jerk while accelerating, with an abnormal tapping sound coming from the engine. The vehicle was taken to a dealer and was diagnosed with a defective engine rod bearing. The contact was informed by the mechanic that the repair could not be warranted. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.

NHTSA #11683613

The Auto Idle Stop (AIS) feature on my 2021 Honda Pilot intermittently causes the engine to shut off at a stop and fail to restart. When this happens the vehicle remains completely unresponsive until I shift into Park and manually restart the engine.This has happened multiple times in traffic and at intersections, creating a huge safety risk. I have already replaced the battery and had the latest software update installed at my local Honda dealership, but the issue persists. The problem is intermittent and difficult for the dealership to replicate. The auto idle stop issue is a known problem with Honda even extending a warranty coverage for the starter assembly and starter relays. The NHTSA number EA25004 addresses this yet the local dealership will only update the software and change the battery. They are failing to honor the second stage of the repair calling out specifically replacing the starter assembly, starter relays and adjusting the valves.

NHTSA #11672945

The contact owns a 2021 Honda Pilot. The contact stated that while temporarily stopped at a traffic light or a stop sign, the vehicle occasionally shifted into neutral, or the vehicle shut off unintendedly. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

NHTSA #11670830

Vehicle when trying to start locks up, have had the battery alternator starter checked, changed the brake switch and still having issues with hard start to my 2021 Honda Pilot. When this happens all the lights come on. I push the Idle/Start switch when I do get it started so that it does shut off when I’m at a red light or stop sign. Because I’m afraid it will not start. Dealership could not find any issues with the vehicle, I’ve taken it to another mechanic and they could not. It has been put on diagnostics several times. I keep putting money into trying to find out what the issue is!!!

NHTSA #11658659

Engines sometimes fails to start again after being turned off briefly. Will have so turn off all electrical and push button to start multiple times before it engine starts again

NHTSA #11651925

Forward Collision Avoidance,Lane Departure11 complaints

About a month ago, I started my Pilot and the dash lit up. The adaptive cruise control, emergency braking, lane keeping assist, Lane departure, forward collision warnings all flashed on the dash- no previous warnings. Subsequently, the cruise control will not work at all. I had the system scanned by a Honda certified mechanic and it showed and internal cameral failure. This is a known issue across many Hondas and is a very costly repair at close to $2000.

NHTSA #11736480

Vehicle Information: 2021 Honda Pilot Elite Component: Forward Collision Avoidance: Camera System Lane Departure: Lane Keeping Assist Advanced Driver Assistance Systems (ADAS) Failure Description: The windshield-mounted forward-facing camera (Lane Keeping Assist System / Honda Sensing camera) failed without warning on my 2021 Honda Pilot Elite. This camera is mounted behind the windshield and controls multiple advanced safety systems, including Lane Keeping Assist, Lane Departure Warning, Forward Collision Warning, and Collision Mitigation Braking. There were no warning lamps, dashboard messages, or other symptoms prior to the failure. The malfunction appeared randomly approximately one month ago. The issue was diagnosed and confirmed by an authorized Honda dealer service department. I was informed that the windshield-mounted camera system requires replacement and was quoted approximately $1,800 for the repair. Because this repair is extremely expensive and currently unaffordable, I have lost multiple critical safety features. The vehicle no longer has functioning Lane Keeping Assist, Lane Departure Warning, Forward Collision Warning, or related Honda Sensing technologies. The sudden and complete loss of these safety systems significantly reduces vehicle safety and increases the risk of unintended lane departure or reduced collision avoidance capability for myself, my passengers, and others on the road. I believe a critical safety system should not fail without warning and should not be this costly to repair, especially when its failure disables multiple core safety features. This is a known issue across multiple threads and owners and Honda should take ownership and recall this issue. The vehicle and failed component are available for inspection upon request.

NHTSA #11719655

The windshield camera has malfunctioned causing 5 different safety warnings to appear and these functions are unavailable now. It has been evaluated by a dealership and they claim that it has to be replaced at a cost of $2100. This is a pretty widespread issue in these Pilots with varying mileage. I would expect much better from a Honda product.

NHTSA #11720538

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Problems started showing on car a week ago. Tested battery and it was not holding a charge. Replaced battery and problem still persisted. Car is now at dealership and they are quoting close to $2000 due to failure for internal windshield camera. Car has right over 78k miles. This is a safety issue.

NHTSA #11706509

On multiple occasions the hazard mitigation system has picked up on hazards that aren't there causing rapid braking AND steering over correction. Currently the button on my vehicle that has an image representing the ability to turn the system off doesn't appear to be connected or working. I have always left the system on as it felt "safer" when I bought the vehicle new. I haven't even tried to turn it off until recently when the system seemed to start malfunctioning. Today (11/19/2025) while traveling the interstate for a routine doctor appointment the adaptive cruise control randomly shut off as I was driving multiple times. If I changed lanes and a vehicle was in front of me the adaptive cruise control would just shut off with no warning or alert rather than adjust the speed as the system is designed to do. Once I exited from the interstate at a traffic light (green, turning left) the lane assist overcorrected, the steering wheel got stiff and it was jerked into the other lane almost causing a collision. This is very concerning as I was very fortunate not to have been involved in a collision today thankfully the other driver was paying attention and evaded. Each incident there has been ZERO warning. There have been a couple times recently where the system randomly fails and says there is a problem, but within minutes come right back on and operates properly until it randomly malfunctions again. This has occurred very sporadically over the past 6 months with incidents rapidly increasing over the past 3 days to the point I am very nervous to carry my children in this vehicle any longer. This vehicle was purchased as the primary vehicle for our family and our purchase was strongly influenced by Honda's "safety", but now that's very much in question as I understand many other Honda owners are experiencing the same Honda system issues. We are in the process now of having it scheduled with Honda, but this should not be acceptable from any manufacturer.

NHTSA #11700352

Dash warning lights come on for Lane keeping assist, collision mitigation, ACC, brake system, auto high beam.

NHTSA #11684271

The following warning lights: adaptive cruise control problem, lane keeping assist, collision mitigation system, road departure mitigation problem, auto high beam problem. Honda estimates over $2000 to repair? From what I understand there are many other Honda's with these issues! With these items not functioning, it defeats many of the safety features we bought the car for. Exact date of when it began was last summer.

NHTSA #11723145

I have photos, but unable to up load at this time. Suddenly, 9 different consecutive warning messages with bell associated with each, appeared on the instrument panel. The barrage of these 9 messages continued until I shut the engine off. I was in a very congested parking lot when this began. The Pilot was subsequently checked for codes and battery condition. The evidence suggests the VSA Modulator. The Messages continue when powered up with or without the engine running. Lane keep assist problem. LKAS All wheel drive system problem. VSA problem. ACC Adaptive cruise control problem problem. Road departure mitigation system problem. Collision mitigation system problem. Collision mitigation system problem. TSA trailer stability assist problem. Hill start assist problem. Power steering system (EPS) problem. Plus: AWD, Brake System and steering caution lights remain on continuously. I am very glad we were not towing our travel trailer this week.

NHTSA #11672924

I purchased my Honda Pilot 2021 5 years ago. Currently still making payments on it. The Collison Mitigation system warning sign came up on my dashboard about 1 year ago. After that warning sign came on 4 others popped up. Road Departure Mitigation system, Auto high-Beam problem, Adaptive cruise control problem, and lane keeping assist problem. Having all these warning signs come pop up on dashboard is very distracting while driving. Non of these controls are working and I have taken it to Honda to do an inspection. Since, its out of warranty I have to pay out of pocket $2,137.63 to get multipurpose camera unit replaced. Let alone this vehicle is still not paid off. I've also had issues with the starter shutting off while driving. It had a recall and I did get it replaced but I'm still having issues. This is a serious safety problem due to it shutting off while on the street. I been in life threating situations due to this problem. Honda needs to make sure there vehicles are safe for customers. T

NHTSA #11735097

The collision mitigation braking system problem, adaptive cruise control problem, lane keeping assist problem, road departure mitigation system problem and auto high-beam problem. All these are keep showing on my dashboard.

NHTSA #11660306

All safety/collision prevention systems related to camera have become inoperative. Vehicle will not lane keep assist, emergency brake, or notify of possible collisions. Problem occurs every time vehicle is turned on

NHTSA #11648492

Air Bags7 complaints

My wife was driving at about 40mph and hit a curb while driving straight. The car’s swerved and hit the front right and right rear tire with the curb. The right side curtain airbag deployed. This vehicle was taken to the Honda dealership a few months ago to address the exact same problem that was addressed through a safety recall with a sensor that was supposedly replaced but the Honda dealership in Waco Texas. I am requesting assistance to hopefully get the vehicle inspected and repaired at no cost by the dealership. This should not be happening.

NHTSA #11728656

I am submitting this letter as an official complaint regarding a potential safety defect involving the airbag system in my 2021 Honda Pilot. I was involved in a motor vehicle accident on February 3, 2026 in Atlanta, GA. The collision was a direct frontal impact with another vehicle at approximately 35 mph. The vehicle sustained damage with repair estimates over $8,000. Despite the nature of the crash, the airbags did not deploy. However, post-accident diagnostic information reported by the auto body repair shop indicates that the vehicle’s computer system recorded the airbags as having deployed. This discrepancy raises serious safety concerns, as the system appears to have registered a deployment event that did not physically occur. This could indicate a malfunction in the airbag control module, sensors, wiring, or software. A failure of this kind prevented the proper airbag deployment in a crash where it was needed, posing a significant risk to my safety. To my knowledge, the airbag system had no prior warnings or indicators of malfunction before the accident. Directly following the accident an error appeared on the screen behind the steering wheel stating "Airbag System (SRS) Problem." The vehicle is currently at the body shop and available for inspection.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11725688

No detailed narrative reported.

NHTSA #11697055

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The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted regarding the recall and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA #11684408

The contact owns a 2021 Honda Pilot. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the air bag warning light illuminated. The contact stated that the SRS air bag system failure message was displayed. The vehicle was taken to a dealer and the contact was informed that the SRS control unit and weight sensor needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V064000 (Air Bags); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.

NHTSA #11656726

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11643792

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11643351

Forward Collision Avoidance6 complaints

My dash is lit up like a Christmas tree. The CMBS has a serious issue, every safety feature has been disabled. Please refer to the he provided picture.

NHTSA #11742351

Braking system and cameras defective. Vehicle will flash BRAKE when nothing is in roadway. This will also cause vehicle to hard brake. When on interstate, cruise control no longer functions properly due to camera sensors reading a vehicle is in front of my vehicle when there is no other vehicle near. This causes braking system to activate and/or slow the cruise control down. This is a major safety risk for everyone involved, especially my children in the vehicle. This is a known Honda issue. This needs remedied before someone gets hurt and a lawsuit ensues. Fix the braking system and cameras!

NHTSA #11728972

Front camera needs to be replaced. According to several Honda forums, this is a very common problem requiring the front camera to be replaced. All safety features requiring the camera no longer work.

NHTSA #11728686

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The front camera has malfunctioned after locking down the brakes on my vehicle. Without the camera, the automatic braking system, forward collision, lane departure, adaptive cruise control, and high beam are no longer functioning. While the high beams are not as big of a deal, the safety features such as the braking system and forward collision are of more significance.

NHTSA #11705589

I am submitting this complaint to formally report a serious and widespread safety defect involving the front-facing camera system on my 2021 Honda Pilot. This defect has resulted in multiple safety system failures and has placed myself, my passengers, and other motorists at unacceptable risk. The front camera on my vehicle does not function as designed, which has caused the complete loss or repeated failure of critical safety features, including adaptive cruise control, lane keeping assist, lane departure mitigation, collision mitigation braking, and other forward-facing driver assistance and alert systems. These systems are not optional or convenience features. They are advertised and sold as essential safety technology intended to reduce accidents, mitigate driver error, and protect human life. Their failure substantially impairs the vehicle’s safety performance and creates a foreseeable risk of serious accidents, injuries, or fatalities, particularly during highway driving or emergency situations. When I sought assistance from the dealership, I was informed that Honda would not cover the repair because the vehicle exceeded a mileage threshold. This rationale is unreasonable and misleading. A front-facing camera is not a wear-and-tear component and has no logical connection to mileage accumulation. It is an electronic safety system whose premature failure suggests a defect in design, materials, or manufacturing. I then contacted Honda directly, and the manufacturer again refused to provide assistance, citing mileage alone while failing to address the safety implications or defect characteristics. This refusal appears to be an attempt to avoid responsibility for a known safety-related failure rather than a legitimate warranty determination. Further research reveals that this issue is not isolated. Numerous Honda owners have experienced identical front camera failures resulting in the same loss of safety systems. The consistency, frequency, and similarity of th

NHTSA #11712384

Multiple safety features are failing on this 2021 Honda Pilot. At startup, I get the following errors: Collision Mitigation System Problem, Road Departure Mitigation System Problem, Adaptive Cruise Control Problem, Lane Keeping Assist Problem. Dealership says it is an infotainment system problem and it will cost about $1,200.

NHTSA #11704055

Electrical System,Forward Collision Avoidance5 complaints

Component inspected by Honda dealer It’s the forward camera it has already malfunctioned and no longer works I only have 62,000 miles on my pilot. This seems excessive there is definitely a defect in these vehicles. The incident is the warning lights that came up and no longer worked

NHTSA #11696221

I have two issues. First issue is the car will hit an intermediately not start once shut off and will take a few times of making sure the car is completely shut off opening your doors letting it power down before being able to restart. The next issue is the forward collision notification will randomly beep at every car that goes by specifically white cars. And also the adaptive cruise control brakes a little bit harder than expected.

NHTSA #11684805

No FIRENo INJURIES0 DEATHS0 The collision mitigation braking system problem, adaptive cruise control problem, lane keeping assist problem, road departure mitigation system problem and auto high-beam problem. All these are keep showing on my dashboard. It is stated that this is the Multi Point Camera RADAR avg cost repair 2000.OO

NHTSA #11661163

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This seems to be an on going problem for many Honda owners according to the forums. My Adaptive Cruise Control, lane keeping assistant, collision mitigation, road departure mitigation, and auto high beams have all gone out after going to the car wash. I have cleaned the windshield but I find it crazy that this is a common problem and there is no recall.

NHTSA #11655288

None of the safety sensors were working.

NHTSA #11634238

Electrical System,Unknown Or Other4 complaints

The Multipurpose front camera just went out and a series of many warning lights came on in my Honda Pilot. The camera just stopped working for no reason, with no warning and never an issue before. I took my Honda Pilot to the Honda Dealership service department to have it checked and resolved. The dealers resolution was quoting me $2,000.00 just for the camera, with no labor or calibration, that is extra. They told me its a glitch in the Honda's system and that's probable why the camera stopped working. They told me they are not responsible for the camera and won't replace it. They showed no concern for safety and I had to pick up the vehicle if I did not replace, at my cost, the $2000.00 camera plus labor and calibration which may be around $3000.00 all told. I can't believe that if this is a known problem to Honda and Honda is aware of it in their system, why aren't they responsible to replace a faulty manufacturing problem. Honda is passing their problem to consumers at a cost of $2000.00 just for a camera. This should be unacceptable and it is outrageous the fact that Honda knows of a problem in their system that creates a safety problem and still are allowed to have the financial burden put on the consumer with no accountability. I had 2 other recalls on file and nothing was done. With the warning lights on, I am very concerned of the major safety issue. I don't believe, I as a consumer, should be responsible for the cost of a manufacturing issue. Now I have a vehicle with a safety issue and an extremely high cost resolution. I wanted to inform you because I believe that I am not the only person this has happened too and hopefully you can address this issue with Honda. Thank you.

NHTSA #11744492

Honda’s Auto Idle Stop system shuts vehicle off when at a full stop and fails to restart after removing foot from the brake. Instead, when you remove your foot off the brake, the vehicle switches to neutral or park and does not restart despite following on screen instructions to restart (Example: switch to park, put foot on the brake, and press start button). We have to put the hazard lights on and try the steps over and over again until it restarts. This is a major safety issue, especially when at a traffic light or in heavy traffic, where every second counts and you have to worry about someone not noticing that you are stopped or have hazard lights on and plows into you.

NHTSA #11698542

The infotainment screen blacks out completely and sporadically, but as of recent, almost daily. Sometimes for about 3-5 minutes. When this happens, the rearview backup camera is completely disabled, creating a blind-spot safety hazard, violating Federal Motor Vehicle Safety Standard 111. This issue directly impacts back over prevention and driver visibility. I have multiple videos of this occurring. In 2023, a Honda dealership performed the MOST Bus/FAKRA connector safety recall on this vehicle. That manufacturer recall remedy has FAILED, and the exact same safety defect has returned. I did schedule the vehicle for a formal diagnostic inspection at a Honda dealership this Friday to pull the network communication error codes. There were no warning lamps or warning messages prior to the system blacking out.

NHTSA #11739150

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While driving at freeway speed the gauge cluster including speedometer, gear selection, and navigation system shut off. The speedometer area was blank and the navigation screen said "network connection lost" No MOST network. It began to come back on a minute or 2 later. The MOST cable recall work has been done.

NHTSA #11633756

Power Train,Engine4 complaints

I am having an issue with the start stop function on my 2021 Honda Pilot. When active, the start stop struggles to restart after it is engaged at a stop light. There have been two instances in the last two weeks where the vehicle did not restart on its own and needed to be restarted manually. Spoke to the dealer service team and they indicated there were no known recalls and it would be out of pocket for me to diagnose and repair.

NHTSA #11740001

Engine started knocking and within a couple days my wife was left stranded. The vehicle went into limp mode with check engine light flashing, and would not accelerate. The vehicle stopped completely in the middle of the road and lost all power, which could’ve caused a major accident. Scheduled maintenance and oil changes has been kept up by me. I had the vehicle towed to a trusted shop and was informing that there were metal shavings in the oil filter. They inspected the top end of the engine and everything was normal. The only indication is that the problem is internal to the engine. There is a recall for Honda Pilots up to model year 2020 but I believe this issue is affecting vehicles up to 2022.

NHTSA #11730077

While my husband was taking our daughter to school on 01/05/2026 around 6:00am, a warning message flashed on the radio screen: "EMISSIONS SYSTEM PROBLEM: The engine is not operating properly. Avoid high speeds and visit your dealer as soon as possible. If the indicator is blinking, stop in a safe place where there are no flammable objects. Turn off the engine for 10 minutes or more to let it cool. Restart the engine. If the indicator continues to blink, immediately have your vehicle checked by the dealer. " This was a safety at risk for my husband, my child, and the public - anyone driving near the vehicle. My husband pulled over and called me to let me know what was happening. He called AAA to have the car towed to the dealer. And called the dealer to let them know we were having the vehicle towed to them. They diagnosed it with "a unit in need of engine replacement." The car was purchased as a certified pre-owned vehicle in 12/2021. It is a 2021 Honda Pilot and had a few hundred miles over 8000 at the time of purchase. The dealer is not taking responsibility as the miles 62,007 are just over the 60,000 mile powertrain warranty. And over the 5 years by weeks - 11/2020 to 01/05/2026. I was advised to contact American Honda. They basically told me I was not eligible for a goodwill assist as because: 1.) I was not the original owner 2.)I did not have my service done at Honda. However, I did have documents of all of the service that had been done and sent those receipts to the Honda dealer. The engine failed. The dealer confirmed engine failure. The vehicle did stall out - at a stop light and took several minutes to start back up around October or November 2025. There were also some engine noises, including loud noises while accelerating, especially in Sport mode.

NHTSA #11712122

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I have had two major problems with this car. At approximately 84,000 miles, the engine started making a very loud noise, regardless of speed. It was first diagnosed by an independent service center as a control arm bearing failure. I contacted Honda Corporate and was told that it had to be diagnosed by a Honda dealer/service center. It was then diagnosed as a failure of the control arm bearing by a Honda dealer/service center. I was told the engine had to be replaced. Honda Corporate offered a 50-50 split, leaving me with a bill of $8480. This is completely unfair and unjust for me to have to pay this for a manufacturer's defect. In the second incident shortly thereafter, I was on the highway in traffic when the automatic stop-start function failed, and the car stopped and did not re-start. I had cars backed up behind me, and it was a very unsafe situation. After turning the car off completely, I managed to restart it, and got off the highway. The problem continued afterwards, and I had to turn off the function manually in order to drive the car at all.

NHTSA #11705889

Electrical System,Unknown Or Other,Engine4 complaints

Auto idle stop activated at a stop light for the 2nd or 3rd time over a few years. Lifted foot off the break and stalled, the car went into Park and I could not put it into neutral or drive. The odometer screen looked like it does when the engine is on. The battery light was on. I tried to turn down the radio and the volume didn't work. I tried pressing the ignition button to turn off the car entirely but it didn't work the first couple of tries. Once I was able to completely turn it off, it struggled to turn over when I tried to start the engine, which I've never had happen, but did turn over. Dealership wanted to charge $325 for a few hours of diagnostics which we declined.

NHTSA #11727189

The car engine autorestart causes all sorts of problems. We have repeatedly had the warning come on and the engine stop while at a light or paused in moving traffic. We have replaced the battery and other parts. The safety issue is that the car totally stops while in traffic and we have almost been hit multiple times as we try to restart the car. You have to put the car in park and restart the engine due to "compression issues" or something else. That has nothing to do with being a branded title and everything to do with a safety issue. The car just stops and won't autorestart. This has happened several times in the last week and then yesterday other warning lights came on resulting in the car then not accelerating beyond 25 mph initially and then 45 mph. Imagine this happening on a highway. This is really scary as it has happened on an interstate when traffic stopped and at a traffic light. I called Honda and they acknowledged it was safety issue but written up as a warranty extension so they refused to cover the repair of the vehicle. I am therefore escalating what I believe you are already investigating according to articles I have seen.

NHTSA #11722992

Wife was driving car and it stalled when slowing down for a red light. No check engine light or dash warning notices. Car then displayed instructions to restart the car Tried to restart 4 or 5 times. Finally started. We were lucky she was not on a highway driving at highway speeds.

NHTSA #11698377

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Auto start/stop feature turned off the engine at a stoplight. When the light turned green and the brake pedal was released, the engine did not restart. There also appeared to be some sort of electrical malfunction since the start stop button would not turn off the ignition system in an attempt to reset the vehicle. This happened on a light regulated highway with a posted speed limit of 55 mph.

NHTSA #11661918

Power Train4 complaints

The contact owns a 2021 Honda Pilot. The contact stated that while the engine was idling and with the gear shifter in the park position, the contact reached into the vehicle from the front driver's door, and suddenly the vehicle began to slowly roll backwards. The contact was pushed to the ground, causing the front driver's side wheel to roll over the contact's right leg. The vehicle continued to roll backwards before making a U-turn and then rolling forward down the inclined street and increasing speed. To avoid having the vehicle roll down hill into a crowded street with pedestrians, the front passenger inside the vehicle turned the steering wheel, causing the vehicle to crash into the rear of another parked vehicle. During the incident, the contact suffered an injured right leg and was transported to the hospital. A police report was taken at the scene, and the vehicle was towed away. The both air bags had deployed, and the vehicle was destroyed. The contact indicated that during the incident, the emergency brake was not activated. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 20,000.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11713859

Transmission failed and car would no longer get into gears. It started when I tried accelerating on the highway and heard a whine The car would not accelerate. I tried again and this time it accelerated just fine. Made it home and the next day the car would turn on but not go into gears. The front panel showed warning of “Transmission Failed”, and “Engine trouble”. The dealership diagnosed that I needed a new transmission for $9,000! The previous day the car was working fine until and after that “whine” noise. I have not paid for repairs yet.

NHTSA #11698305

My 2021 Honda Pilot AWD (40,200 miles) shifting from Drive to Neutral at intersections by itself, then Engine dies. It happened multiple times. If you need more information, pls contact me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11691032

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While driving on the highway, I heard a loud whirring noise then my vehicle started to decelerate. After continuing to push on the accelerator, an error message appeared that stated something to the effect of "move vehicle from neutral to park". I tried to put the vehicle back into drive but my car had thrown itself into neutral and would not go back into drive. Another error message came up and indicated something about the transmission and that I should pull over to safety and put the car in park (or something of that nature). I was able to pull over but the car was frozen and I could not put the car back into drive, only into park. The vehicle was towed to a dealership where I was told the car needed to have the transmission replaced and that the Carfax report showed the transmission fluid had never been changed/replaced. The car is only four years old and I have never received an error or warning on the vehicle that there was an issue with the transmission fluid.

NHTSA #11680094

Fuel/Propulsion System3 complaints

I believe I have a fuel pump issue. My car has stalled on multiple occasions while trying to pull out of my driveway. There is at least a quarter tank of gas. I have had to get gas in a gas can and add it to the tank and then it would start. I now make sure I always have at least a half a tank of gas. On three separate occasions when the auto idle stop turns the car off at a light, the car does not restart when the brake is released and it slips the car into neutral (very dangerous at an intersection) There was a recall on Pilots Fuel system, gasoline: Delivery: Fuel pump Recall date 2023-12-17 Recall no. 23V858000 Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail. Hide details Recall consequence Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash. As you can see it covers Pilots from 2015-2020, however I am having this problem with my 2021 Pilot. Please consider extending the recall to 2021 Pilots

NHTSA #11714935

On the afternoon of Friday, August 29, 2025 while driving the Honda Pilot on a US Highway, the "Check Engine" light came on and the vehicle immediately experience a decrease in speed. Top speed on the highway suddenly became approximately 25 MPH and the Pilot became sluggish and was shaking. We had to drive with the vehicle's "flashing hazard lights" on due to the low speed on the 55 MPH highway speeds. Multiple alerts appeared on the vehicle information display panel. I was just able to get the vehicle home. Due to the Labor Day Holiday, we were not able to get the vehicle scheduled to go into the shop until the Tuesday following the Monday Labor Day holiday. It was very difficult to get the Pilot to start on the Monday "Labor Day" to drive to the automobile shop for them to look at it the next morning (Tuesday, September 02, 2025). Once it did start, it again displayed multiple alerts on the vehicle information display panel behind the steering wheel. Speed was again limited to a maximum of 25 MPH. While driving to the shop (less than 5 miles away), the engine stopped completely and the car shifted out of the "Drive" mode and switched into Neutral without any action of the driver to do so. We had to coast into a nearby parking lot to get the vehicle out of the active city road. All attempts to restart the vehicle in the lot failed. We had to call for a tow truck with a flat bed to take the AWD Pilot to the local shop. While in the shop the codes were diagnosed by the attached "Full Diagnostic Report" via "TOPDON". The shop owner called us saying that the fuel pump had failed and that there was an active NHTSA recall for this issue with Pilots. We called the local Honda Service Department and they stated that our VIN number was outside of the current recall for the same Fuel Pump issue. We feel that the VIN coverage for the already Active Recall for the Honda Pilots should be expanded to include our VIN for the same reasons as the Active Recall.

NHTSA #11687674

my vehicle had died on the road, i had it towed to the local independent shop that does most of my repairs needed on our vehicles, it was diagnosed with a fuel pump issue, the shop checked for recalls on our 2021 Honda pilot and showed no recalls, i had them replace the fuel pump and repaired the issue, i kept possession of the old fuel pump and when i got the car home and started looking into the issues we were having, i found that there was a fuel pump recall on certain 2021 Honda pilots but our vin # was not listed in that recall, i searched the NHTSA web site and found the recall report on the fuel pumps that were affected and showed all the part numbers associated with that recall, (part 573 safety recall report 23V-858) the fuel pump that was in our Honda had one of the recalled fuel pumps in it,(part #17708-Tz5-A11-M1). Honda will not help with this issue because our vin# was not listed or included in the recall. not sure what the next step is other than filing a complaint here.

NHTSA #11638401

Back Over Prevention3 complaints

The backup camera feeds to the infotainment screen integrated into the radio. This screen intermittently fails to illuminate and does not allow the backup camera feed to be be visible rendering the backup camera inoperable.

NHTSA #11717032

The contact owns a 2021 Honda Pilot. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.

NHTSA #11693616

Infotainment system doesn't work, including maps, and backup camera. I have read this is a common problem, but Honda isn't doing anything about it.

NHTSA #11731533

Engine And Engine Cooling3 complaints

The contact owns a 2021 Honda Pilot. The contact stated that while driving approximately 60 MPH, the brake pedal was depressed, and the vehicle lost motive power. The contact heard an abnormal rattling sound coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact continued driving to the destination, parked the vehicle, and checked under the hood. The contact checked the oil level, which was normal. The vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that a connecting rod had failed and damaged the engine. The contact was advised by the dealer that the engine oil level was very low. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, neither the VIN nor the model year was included. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.

NHTSA #11683748

The contact owns a 2021 Honda Pilot. The contact stated while driving 70 MPH, the vehicle made an abnormal, loud rattling sound. The contact stated that her husband had noticed that the rattling sound persisted while the vehicle was parked. The contact stated that upon opening the hood to inspect the vehicle, the contact noticed that the driver's side engine cooling fan had melted. The contact purchased a new engine cooling fan from O'Reilly Auto Parts, and the vehicle was taken to Four Brothers Auto Services, where the engine cooling fan was replaced. The contact stated that while driving on another occasion, the vehicle made an abnormal rattling sound. The contact stated that while idling in line at the airport Arrival and Pick-Up level, the rattling sound became louder, and the vehicle made an abnormal popping sound. The contact stated that the engine started overheating. The contact pulled over to a safe location and inspected the underhood. The contact noticed that the passenger's side cooling fan had separated. The contact was able to drive to the destination. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 86,000.

NHTSA #11658382

The contact owns a 2021 Honda Pilot. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the main engine bearings and connecting rods had failed. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 143,000.

NHTSA #11666769

Service Brakes,Forward Collision Avoidance3 complaints

As I was driving, I had to press on my break fairly firmly for about two seconds due to a car in front of me making a left-hand turn. I released the break, and the car in front of me was completely out of my lane. There was about a 2 to 3 second span of time ,after I released the break and in which I was coasting, before the automatic breaking system pressed hard on the break for at least one second and then it released. I had not placed my foot near the brake or accelerator at that time.

NHTSA #11674883

Recently , I stated seeing CMBC failure in my 2021 Honda Pilot 2wd. My car has 41500 miles in it. I took car to dealer ship and dealer ship says they are no recalls i need to change my camera. i am not understanding it's like brand new car and not driven many miles. i research on google and there are so many pilot owners having same problems. Can this be recall?

NHTSA #11666676

I purchased my vehicle approximately 8 months ago, and recently all of the warning lights on my dashboard began coming on randomly while driving. I immediately brought the vehicle back to the dealership where I purchased it. At that visit, I was told the cause was unknown and that it might possibly be related to the battery. Unsatisfied with that explanation, I took the car to a second authorized dealership for another opinion. After inspection, I was advised that there was nothing wrong with the battery and no clear cause was identified for the warning lights. Despite taking the car to two dealerships, I have received no resolution or effective support. The issue remains ongoing, and I am now left uncertain about the reliability of my vehicle. Warning lights are designed to alert drivers to serious problems, and when they come on without explanation, it creates a very real safety concern. I do not know if my car is safe to drive. My concern is heightened by the fact that I have since learned this vehicle model has been subject to a recall in the past for the same issue. This raises the possibility that my car may be experiencing a known defect that was not properly resolved. As a consumer and driver, I should not be left to guess about the safety of my vehicle, especially when a documented recall exists. I am formally requesting immediate assistance: a complete inspection by a qualified technician, confirmation of whether my car is covered by any recall, and repair of the defect at no cost if it is recall-related. I also request written documentation of findings and assurance that my vehicle is safe to operate. At this point, I feel I have not been provided with adequate support or resolution. I am extremely concerned for my safety and believe this matter requires urgent attention.

NHTSA #11681492

Electrical System,Back Over Prevention2 complaints

The contact owns a 2021 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle's rear brakes rub significantly to the point of prematurely wearing out the brake pads. Additionally, the instrument panel is failing and displaying all warning lights, and the side mirrors flicker while driving. The vehicle was taken to a local dealer where it was diagnosed to be NHTSA Campaign Number: 20V439000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM) however, the VIN was not included in the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 75,670.

NHTSA #11737767

The contact owns a 2021 Honda Pilot. The contact stated that the infotainment screen and the rearview camera screen intermittently failed to activate while the vehicle was shifted into reverse. The vehicle was taken to the local dealer, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 23V431000 (Back Over Prevention). The vehicle was not diagnosed or repaired. The manufacturer was contacted; however, no assistance was provided. The failure mileage was approximately 32,000.

NHTSA #11717058

Tires2 complaints

I am reporting a safety defect involving Continental CrossContact LX Sport tires, size 245/50 R20 used on my 2021 Honda Pilot. These tires are not currently included in the existing Continental recalls, but they are showing the same types of failures described in NHTSA recall 21T‑001 and related Continental bulletins. Specifically, my tires developed cracking/localized tread wear/vibration and visible separation in the tread/sidewall area. This matches the recall descriptions of carcass breaks and belt‑edge separations that can cause sudden air loss or partial/full tread and belt loss, leading to loss of vehicle control and increased risk of a crash. I believe these tires were manufactured with a similar defect and should be investigated and included in the recall.

NHTSA #11727765

Size of tires: 245/59 R 20, 102H DOT serial #: [XXX] The 2021 Honda Pilot came equipped with the tires in this discussion. At 30,000 mile check up at dealership, we were informed the 3 tires with this DOT number had “dry rot” and needed replacing. A fourth tire with a different number is in excellent shape. These tires are NOT on a recall list. Many of the Continental tires of this type have been recalled. Obviously since 3/4 tires are falling apart, it is not environmental or from road conditions or driving. These tires should be included in a recall. They are not safe and should last much longer than 30,000 miles of wear. We are going to have to replace them as soon as possible so they are not available for inspection. If they had failed, we could have crashed. There were no warning messages or lamps. I noticed they looked odd but it was just confirmed last week during the service visit that they had “dry rot” and needed replacing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11635585

Lane Departure,Forward Collision Avoidance2 complaints

Vehicle is setting multiple faults for ADAS system. LKAS, ACC, collision mitigation system, auto high beam lights inoperable. Forward facing camera in the top of the windshield has failed.

NHTSA #11699676

The 2021 Honda Pilot would randomly flash brake, which would lock up the steering wheel, electronic warnings going off when nothing was there, and then all of the CMBS warnings came on. Dealer charged for diagnosis, and requires $2,300.00 to fix the sensor. The vehicle was never in an accident, and various ghost electronic issues would be present over the last few years before the system failed with multiple warnings.

NHTSA #11683060

Seats2 complaints

There is already an active recall , OHB 24V-064, on this vehicle for a seat weight sensor circuit board. I have made numerous inquiries at two local Honda dealerships in Phoenix over the last 9 months about getting this fixed, but they never have the part(s) available. One dealership, Bell Honda, promised six months ago to call me when they got the parts; I have not heard back from them. I went to another dealership, Right Honda in Scottsdale, yesterday for some other maintenance. They just told me that the parts were not available and could not tell me when or if they would have them.

NHTSA #11682069

I would like to present an issue with the third row seat headrest in my 2021 Honda Pilot. After stowing the third row seat to utilize the rear storage area the third row driver side head rest on the seat would not return to the upright position. After a few attempts to fold the seat/reset the position of the seat and still the headrest not folding up - took to dealership and upon their inspection determined the seat folding mechanism (which also folds the headrest) needed to be replaced. This was not covered by the factory warranty nor the extended warranty company which the dealership uses. As such, the mechanism needed to be replaced by the dealership (the third row in my vehicle is used everyday for occupants).

NHTSA #11642151

Electrical System,Service Brakes,Forward Collision Avoidance2 complaints

All I did was simply change my battery. Up until this point the car had run perfect and no issues or warnings. Now after placing the correct AGM battery the dash has lit up like Christmas. I am getting ACC, LKAS, Auto Head light, forward collision and Brake System warning lights. I was informed that this is a very costly repair, a camera needs to be replaced and recalibrated, $2000 estimate. This should be a recall based on the other numerous complaints I'm seeing. I reached out to Honda with no response as of yet.

NHTSA #11674835

The camera in the windshield used for collision mitigation, cruise control, lane keep assist, auto high beams, etc. has been found to have gone bad and need replaced by the Honda service center near me. The dashboard indicates all of these issues and disables the use of these safety features. The cost to repair is $1900 which includes camera, installation, and calibration.

NHTSA #11663045

Visibility/Wiper2 complaints

Last year my Honda dealership, Honda of Harvey in Harvey, Louisiana did the recall of the falling side view mirrors on my 2021 Honda Pilot. This is recall 23V174000. Year later my driver side view mirror is doing the same thing. It is moving around and vibrating. Making it hard to see the traffic to the side and behind me. The service dept explained to me that the glue is coming apart. I told them that was what the recall was for. They said they did the recall once and are not doing it again. So it seems the fix honda had for this situation was not a fix but just a band aid. I did call Honda customer service and they blamed the dealership. No one wants to take the blame for this.

NHTSA #11655767

After having recall work done on the vehicle, the recalled driver side mirror is now not able to be to view roadway safely. The mirror is projecting duplicate images in a single lane and is impossible to view out of. In the photo you can see how the newly installed Honda side mirror is distorted.

NHTSA #11647124

Electrical System,Exterior Lighting1 complaint

There is an electrical malfunction which causes all of the electrical components to flash on/off, glitch. This has occured while driving but primarily when the vehicle is parked and unattended. I’m afraid it can short and cause a fire. The vehicle will turn istelf on and off repeatedly and rapidly while unattended. This has been going on for 2 years with our vehicle and not under warranty.

NHTSA #11726753

Service Brakes1 complaint

One day my wife was driven the car to a friend on [XXX] push the brake pedal and the car fail to stop, thank GOD the cars in front of her moved before impact for . She took the car to the dealer, she asks if any recall for power break buster .They reply NO. She ask how much is to check the problem with the breaks. They reply $ 350 just to tell her the problem . The repair is $1000 dollars or more .She took the car to King Muffler Hollywood were they drove the car to see the complain . They check the car give her an Price for $ 880 for parts and labor . After 3 mounts she whent to the Nation wide honda to see if is any reimbursement . They told her to call Honda Corp.we call Honda Corp says NO . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11743058

Engine,Forward Collision Avoidance1 complaint

The Honda Pilot completely lost power on my husband's way home from work in a snow storm. It would not start but it did yesterday. It sounds like clinking/clunking when started but stalls out if you try to put it in drive or reverse. It has a brand new battery. But otherwise it had to be towed and is now sitting. It didnt give any warning signs or lights on the dash until after it completely broke down. It has the engine light on when started. It has not be confirmed by a dealership as times are really rough right now with a new baby and not having the extra funds to have it looked at. And not to mention the closet dealership to look at it is almost an hour away. It seems that the rods/engine area are at fault.

NHTSA #11716533

Power Train,Engine,Fuel/Propulsion System1 complaint

After driving the vehicle for a few hours during a very cold day, as we got off an exit ramp. We then turned onto the next road in our travels and the check engine light went off and blinked. The vehicle went into limp mode. Pulled the vehicle over, turn the car off and then back on and everything worked just fine. Had an oil change already scheduled for 2 days later. Brought the vehicle in for it oil change and we told the Honda Mechanic (dealership) what just happened. His response was: That is a common honda problem. "You did what we would have told you to do. Turn the car off and then back on. When the engine compartment gets really warm when driving for long periods of time with the cold weather, something tells it to misfire and throws a check engine code. We tell people to do what you did and turn the car off and then back on". Meanwhile we had to go out of town again the following weekend. As soon as we got near our destination the same thing happened again. This time in an intersection! Thankfully nobody was coming at the time of the limp mode to avoid a potential serious accident. I have put a lot of research into this and there are a lot of forums online that state this issue with no solution by Honda. I do not see how that is safe to have your car randomly throw a code and be forced to pull over immediately.

NHTSA #11714957

Electrical System,Fuel/Propulsion System1 complaint

We were driving our 2019 Honda Pilot and at a traffic light the car failed to restart after the auto stop-start system shut off the engine. This happened when I started to step on the gas so we could have been rear-ended by the car behind us. The brakes also appeared stuck when I tried to depress them so I could restart the car. There was no warning until the car refused to start, but the computer system did appear to do some sort of a reboot sequence.

NHTSA #11708058

Engine,Fuel/Propulsion System1 complaint

My vehicle has failed to restart several times with the auto idle start feature enabled while stopped at a stoplight. I was in a turning lane the first time it happened, so other vehicles had to make a left hand turn from a lane that was meant to go straight to get around me. The starter has not been inspected There weren't warning lamps prior to the auto start feature not working. When the car would not turn back on. I had to put the car in park, turn off "Accesory mode", turn the car back on, and put the car back in drive. There have been several other instances the car has hesitated to restart, but it does.

NHTSA #11726468

Power Train,Vehicle Speed Control,Engine1 complaint

When driving and wanting to accelerate at 65mph car just because limp, won’t go when accelerating for a few seconds, speed drops, then you press back on the accelerator and after a few times the car goes back to normal. So, you loose control of the accelerator for a few seconds and you cant go faster, it just freezes and speed drops. This has been happen g for awhile. I even called Honda Corporate to advise them. It’s been happening for over 2 years. It comes and goes. We are starting to hear a clunk noise now.

NHTSA #11703797

Visibility1 complaint

The contact owns a 2021 Honda Pilot. The vehicle was serviced under NHTSA Campaign Number: 23V174000 (Visibility), but the failure occurred. The contact stated that the first time the driver's side mirror was replaced, the image in the mirror was distorted, severely compromising driver visibility. The contact stated that the mirror looked like it was made of plastic and not glass. The vehicle was taken back to the dealer. The driver's side mirror was replaced. The contact stated that the failure persisted. The vehicle was taken back to the dealer, and the driver's side mirror was replaced. The contact stated that the failure persisted. The contact stated that before the recall the driver's side mirror never experienced the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NHTSA #11705289

Electrical System,Visibility1 complaint

The contact owns a 2021 Honda Pilot. The contact stated that the vehicle was repaired under NHTSA Campaign Numbers: 23V174000 (VISIBILITY), 24V064000 (AIR BAGS), and under TSB: 0101T0. The contact stated that the dealer did not repair all the recalls. The contact stated that in the driver’s side mirror, the image appeared wavy and resembled a funhouse mirror. The TSB regarding the coaxial cable terminal (FAKRA) was not repaired properly. The contact stated that when the vehicle was started there was an abnormal popping and crackling sound coming from the speakers. The contact returned the vehicle to the Service Department to have the vehicle re-examined; however, the dealer refused. In addition, the contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The dealer stated that the camera was on fish-eye mode. The dealer switched the lens and cleaned the camera. The manufacturer was not made aware of the failure. The failure mileage was 84,436.

NHTSA #11700685

Power Train,Unknown Or Other,Fuel/Propulsion System1 complaint

My Honda Pilot experiences a serious safety issue with the Auto Idle Stop feature. When the system engages at a stop (such as a red light), the vehicle sometimes fails to restart, leaving me stalled in traffic. This creates a dangerous situation for myself and other drivers. The problem appears to be related to the Auto Idle Stop system and/or the auxiliary battery. Many other Honda owners are reporting similar issues, which suggests this may be a widespread defect that needs investigation. I just dropped the car at Honda dealership for further inspection

NHTSA #11690959

Electrical System,Forward Collision Avoidance,Lane Departure1 complaint

The front camera which controls all of the safety features went out! 1 week ago. It has been confirmed and I am now having to pay almost $2700.00 to have it fixed. I am really upset to see how many issues this year of the car has. And the fact that Honda has known about it since 2019 and did nothing to fix them. There are 318 complaints on this car and I’m guessing over half of them have to do with the front camera. It is showing 5 safety codes.

NHTSA #11691876

Air Bags,Lane Departure,Back Over Prevention1 complaint

The car's steering wheel got locked out and air bags came out suddenly while car is still moving on the road and driver blocked and not able to do anything and hit the parked car on the street due to car's system malfunction. Since incident happened in the housing community area with speed 20-25 miles and not majorly hit anyone but reported to and inspected by city police inspected. This was the first time this situation happed and however, had other incidents with the car auto feature malfunction, when stop on the red signal and suddenly the card shutdown with lot of beeps. This mentioned to the service center where normally go for servicing activities like oil change etc.

NHTSA #11677635

Steering1 complaint

Steering rack and pinion worn with approx 38,000 miles. Dealerships (2) advised the” clunking” was “normal” on the model. Another dealership advised it was more likely the CV-axles worn. Took to two independent garages who advised steering rack was bad. I advised them the dealer stated it was CV-axles. They stated the axles were fine. No wrecks, no driving off-road, and no driving in a manner that would cause failure. 2 years of asking about the clunking noise (now at 54,000 miles) and no ownership or accountability by the OEM for garbage parts. A steering rack should not be worn out in 5 yrs or 54,000 miles. I have my late father’s 1977 truck and it still has the original steering from the day he bought it in the fall of 1976. Forums and many other owners tell me it’s a safety concern and I agree. If Honda thinks sub-par steering components are ok… then I’ll be sure to replace every aircraft component on the executive jets with the same cost savings. It’s not insignificant parts, theirs is truly placing cost savings per unit above lives of people.

NHTSA #11738631

Electrical System,Lane Departure1 complaint

The following warning lights: adaptive cruise control problem, lane keeping assist, collision mitigation system, road departure mitigation problem, auto high beam problem

NHTSA #11723611

Air Bags,Forward Collision Avoidance1 complaint

Here it is over two years later and passenger seat switch has not been replaced I was At Gunn Honda in 2/2024 and 6/2024 requesting an update of replacement answer was no parts. Here it is 5/2025 and I have nothing can you get this resolved asap? Recall: #OHB 2020-22 Multi-Model Seat Weight Sensor Safety Recall

NHTSA #11662459

Exterior Lighting1 complaint

LED Headlight burned out and is not possible to change or remove, dealer indicated it is not something that normally goes out, and wants to charge $2,000

NHTSA #11659394

Lane Departure1 complaint

It is a horrible system that makes driving with it on more unsafe. It never knows where the lanes actually are and makes adjustments that take you out of the lane all the time. It's unusable and unsafe

NHTSA #11651926

Electrical System,Air Bags1 complaint

The side curtain airbags deployed while I was sitting in the passenger's side of the car looking into the glove compartment for about ten minutes with the car being completely off and parked in the driveway. The Ignition was off and there was glitching and clicking sounds seconds before the airbags deployed. This could have happened at any point while driving on the street or the freeway. It could have caused an accident and could have killed me if it happened elsewhere. It could have been the passenger's side airbag that deployed and I could have been seriously injured. This incident happened on a Sunday, so I had the car towed to Honda the following day. Honda's response after investigating: "We contacted American Honda Technical Support. Our American Honda District Rep informed us to have the customer contact her insurance provider for repairs." Aside from this official response, I was told that they investigated what they could and found no reason as to why the airbags would have deployed. I was told I had two options. Pay for repair with them or report it to the insurance. I stated that the release of the vehicle was a liability if I decided to not pay for repairs with Honda. After some dialogue, they helped with a loaner car and did not release the car to me. There were no warning lights or messages on the dash whatsoever. About a month prior to this incident, the car started alarming randomly. The random alarming would stop when disconnecting the hood latch sensor. I took the car in for a diagnosis and Honda reported that the cause of the alarm was the keyless access unit. The car (screen and dash) would still glitch after the hood latch sensor was disconnected. My hope is that Honda & American Honda admit responsibility & provide a solution not only for me but for all Honda Pilot owners that may be in danger. Investigating should be a priority, but even if repairs are done to my vehicle, I no longer feel safe driving a my vehicle.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11645676

Electrical System,Wheels,Engine1 complaint

I have had numerous issues with the car stalling while in idle- it will shut off but still display all the warning lights on the dash. It would require the car engine to be restarted. Has happened at stop signs, stop lights, carpool lights. This has happened at least 10 times over 3.5 years. Last week I had a similar issue but this time it was much scarier- it did that same shut off but completely shut off the engine. All systems were black and the start button did not trigger a response for at least a minute. Once it finally restarted it displayed a “lost power” message on the screen. More similar issues to report.

NHTSA #11639753

Electrical System,Air Bags,Fuel/Propulsion System1 complaint

After contacting the dealer several times, I’ve been told the parts for the recall are unavailable and it has been more than 6 months. The recall is over air bags that may not deploy correctly. Additionally, the electrical panel is periodically going out, the electrical on the seat isn’t working, and the car charger isn’t working. Finally, the car hesitates when going from reverse to drive. It won’t go and then I have to press the accelerator hard and then the car jumps. This is after I’ve had the radio fixed for incessant crackling from a different recall. The car seems unsafe.

NHTSA #11636155

Electrical System,Lane Departure,Back Over Prevention1 complaint

The sensors stopped working when the infotainment screen went out. It goes out all the time. Honda knows of this issue but does nothing to repair.

NHTSA #11634239

Showing the 150 most significant of 394 complaints reported to NHTSA.

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If your 2021 Honda Pilot has had repeated repairs for the same problem, you may have rights under California lemon law. Tell us about it and we will review your situation at no cost and no obligation.

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Frequently Asked Questions

Does the 2021 Honda Pilot have any recalls?
There are 10 recalls reported to NHTSA for the 2021 Honda Pilot. Recalls are issued by the manufacturer or NHTSA and do not by themselves establish that any individual vehicle is defective.
How do I know if my vehicle might qualify under California lemon law?
California lemon law generally applies when a substantial defect covered by the warranty is not repaired after a reasonable number of attempts, or the vehicle is out of service for repairs for an extended period. Whether any individual vehicle qualifies depends on its own repair history. We offer a free review to evaluate your specific situation.
Are these complaints proof that the vehicle is defective?
No. Complaints are consumer-reported allegations filed with NHTSA. They are unverified, do not establish that any defect exists, and are provided here for informational purposes only.
Does a case cost me anything?
In qualifying California lemon law cases, attorney fees are typically recoverable from the manufacturer. Past results do not guarantee a similar outcome. Contact us for a free, no-obligation review of your situation.

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The recalls and complaints shown here are reported to NHTSA and are consumer-reported, unverified allegations. They do not establish that any defect exists in any individual vehicle, and nothing on this page should be read as asserting that the 2021 Honda Pilot is defective. Counts reflect items filed with NHTSA and may not be current. “May qualify” statements are general and do not mean any particular vehicle or owner qualifies.

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