2020 Honda Civic: Recalls, Complaints & California Lemon Law

The contact owns a 2020 Honda Civic. The contact stated that while driving 60 MPH, a bobcat crossed the road, and the bobcat was struck by the vehicle. The contact stated that there was extensive front-end damage and undercarriage damage to the vehicle. The driver’s and passenger’s side air bags did not deploy. The contact was unsure whether there was a warning light illuminated. The contact was not injured. The vehicle was driven to a gas station, inspected, and then driven back to the residence. However, the vehicle failed to accelerate above 40 MPH. The vehicle was taken to a collision center for repair. The contact received a call from the collision center and was informed that all the air bags in the vehicle had been removed and that the wires were cut and twisted together, which led the sensors to believe the air bags were still connected. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

NHTSA #11722099

My 2020 Honda Civic's passenger seat weight sensor failed due to an internal electrical failure. This is an officially diagnosed issue from a Honda Dealership. This put's my passenger's at risk as the airbags will not deploy due to the sensor not reading the passenger's weight. The vehicle has not been in an accident that would have caused this sensor to fail. On 10/16 the SRS light (reading airbag system problem) first showed while driving. The light is still on.

NHTSA #11697486

The vehicle was moving forward at 10 mph and went over a manhole cover that was protruding 4 inches out of the ground that was on the driver’s side. The manhole cover came in contact with the underside of the car and set the front driver’s side airbag off.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11692230

The contact owns a 2020 Honda Civic. The contact stated that while operating the vehicle, the steering wheel became sticky and jerked while turning in either direction. The vehicle was taken to the local mechanic to be diagnosed, and it was determined that the electronic steering rack needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V744000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 64,000.

NHTSA #11731161

Steering system failed and started to jerk -- Contacted Honda and while there was a recall on the NEWER models, we experienced a similar issue on our 2020 Civic.

NHTSA #11734075

My steering gradually stiffens then suddenly releases while traveling the highway. It cycled this way during the entire trip. It acted this way for the first time Oct 22, 2025 on the outgoing part of my hour long trip. It acted this way the second time Oct 25, 2025 on the hour long return drive home. I was the only one in the car at the time. Therefor, it put my own safety in jeopardy plus those traveling the highway at the same time I was traveling on the highway. I am calling my Honda dealership in the morning, Monday October 27, 2025, to set up an appointment to bring my car in. There were no warning lamps, messages nor other symptoms of the problem prior to the failure and when it first appeared on Oct 22, 2025. I find that I am not the only one experiencing this problem with a 2020 Honda Civic SI a 10th generation Civic.

NHTSA #11695680

I am writing to file a complaint regarding the air conditioning system failure in my 2020 Honda Civic Sport. The air conditioner in my vehicle began blowing hot air instead of cold air. I took the vehicle to Honda for inspection and paid $545.15 to have the system recharged and dye inserted in order to diagnose the issue. After this service was completed, I was informed that the evaporator has failed and needs to be replaced. I was then quoted $2,475.13 for the repair. While researching this issue, I discovered that many other Honda Civic owners have reported similar air conditioning problems involving the evaporator and AC system. I also became aware of a 2021 letter involving American Honda Motor Co. and Honda dealership personnel regarding evaporator leaks in vehicles with VIN numbers beginning with 2HG or 19X. The letter stated that Honda was researching these vehicles in an effort to better understand the issue. Given the number of similar complaints and Honda’s apparent awareness and investigation into evaporator leaks, this appears to be a potentially widespread defect affecting these vehicles, even when properly maintained. The failure of the air conditioning system has caused significant inconvenience and financial burden. I believe this issue should be investigated further, as it may indicate a defect in the vehicle’s air conditioning system. I respectfully request that the NHTSA review this matter and investigate whether the evaporator failure in the 2020 Honda Civic Sport is a recurring manufacturing defect that may warrant further action or assistance for affected vehicle owners. Thank you for your time and attention to this matter.

NHTSA #11738352

The A/C system failed due to contamination from the ac condenser and compressor shaft seal leaking. It was inspected at Hardin Honda dealership and confirmed these systems were leaking and the entire system was contaminated. My vehicle is available for inspection upon request. My safety is put at risk because the contamination can cause the engine to fail. The problem has been confirmed by Hardin Honda dealer and Honda issued two warranty extensions to fix these issues. Hardin Honda put in writing that the defect code is 6C300 and one of the two warranty extensions is under this code. Honda issued Service Bulletin 19-091 for my issue, but they are now refusing to stand behind their warranty extension. When we took it to the dealership they said our issue was not the same and that we had to pay thousands of dollars to fix the entire a/c system. The dealer said they cannot fix the two parts under warranty because the whole system is contaminated but the whole system is contaminated because of those two parts leaking. We reached out to Honda Corporation and they refuse to correlate our issue with the warranty extensions even though we have in writing from Hardin Honda that our A/C issues are the ones under the warranty. Honda issued these warranty extensions and are refusing to pay for the damages that my car is experiencing. The A/C system stopped working on 7/14/2025 and I took the car to the dealership on 7/17/2025 to get it checked out. Honda issued these warranties because of a manufacturing fail on their part and now they are refusing to fix their own issue and making us pay for damages that we had no idea were happening until our A/C system went out. If Honda had issued a recall for these faulty parts, then I would have taken my car in to be fixed right away and my whole a/c system would not be contaminated. We have been in communication with Honda Corp but they will not assist us and will not stand behind their warranty extensions.

NHTSA #11677012

I am writing to formally report a persistent and widely experienced issue with the air conditioning system on Honda Civic models from 2017 through 2025 (10th generation). Many owners, including myself, have encountered repeated failures where the A/C system either stops working entirely or begins to blow hot air. These issues appear to be linked to faulty components such as the condenser and evaporator, which have become known problems within the Civic community. I've also noticed that people will fix this issue, only to have it return a few years later. I got lucky when we purchased my car in 2020. We added a Honda Care package, which is still under warranty. They will replace everything without additional payment. What’s concerning is that once the vehicle is out of warranty, owners are being quoted anywhere from $1,300 to $3,000 for repairs, costs that seem excessive for a known defect affecting a major comfort and safety feature. I respectfully ask that Honda recognize this issue and provide appropriate support or reimbursement options for affected customers, especially considering the pattern and volume of complaints. Please let me know how Honda intends to address this concern and if there are any extended warranties or recall programs currently in place for the affected A/C components. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11679090

I am the second owner of this year and model of Civic. I initially bought it back in 2021 with 14,000 miles on it. The clutch slipped and blew at around 29K miles in 2023. I brought it into a honda dealership and they were at least able to replace the clutch with the SAME CLUTCH under warranty but now it's 2026 and the clutch is going out again. Clutches should not be going out this frequently. I've driven several manuals and if you were to look up this specific year and model, it is a known issue across several forums online and youtube videos for having a "weak clutch". Despite it being a known issue, Honda refuses to announce a recall or make right by their customers who bought this specific year and model. I along with other owners of this specific year and model had our "Good Will" declined after the warranty period ended; how convenient for Honda. It would've essentially cost at least $10K in repairs for an average owner over 5 years on a relatively brand new car. That's more than 30% of the car's worth and value at MSRP.. They keep saying that all of these issues and feedbacks are being reported to the NHTSA but I honestly believe they're waiting for it to be long enough for warranties to expire and hop they can sweep it under the rug. I've driven Hondas all of my life and have loved their cars but their refusal to do right by this well known issue is leaving a sour taste in my mouth.

NHTSA #11743792

This model Civic Si was build by Honda with a defective clutch. Mine began to fail at less than 60K miles. It started in the higher RPM 5K to 6K in the taller overdrive gears. This clutch design was unable to support the torque of the motor, which led to its premature failure. It's well documented in Honda forums that the clutch is weak and prone to early failure. It usually starts to fail in the upper gears under moderate acceleration. Once it starts to fail it does become a problem. Honda appears to be aware of the problem as they did have a TSB out that allowed for replacement for 5 years of 60K miles. However, reports on the internet seem to state Honda charges $2K just to tear down the car to look at the clutch. My car was low mileage and still hasn't hit 60K miles but outside the 5 year warranty. However, even if Honda had agreed to replace the clutch they reportedly leave the original dual mass flywheel, which would contribute to a shorter life span for the new clutch they just installed. The OEM manufacturer Exedy won't sell you the same clutch that Honda put into this car, and will only sell you the clutch from the type R. Thus it does appear clear that both Exedy and Honda were fully aware of the manufacturer defective clutch. A clutch like this should last over 100K miles. However, Honda rather then recalling them appears to have just thrown it to the wind and is willing to just let whatever happens pan out and see what's left . The failure of this clutch once it starts to slip does appear to be a relatively short process before total failure. Although it appears there has been no deaths so far there is a good chance someone will delay replacing that clutch because of cost, which could lead to a severe auto-accident or death. Even if Honda doesn't want to do a recall or reimburse their car owners they should at least issue an alert to owners about their defective clutch with free inspections. Respectfully submitted.

NHTSA #11715706

Honda CVT transmission fluid seal leak cause by failed torque converter. Car has a perfect maintenance history, all fluid changes done on time with Allen Honda at Bryan Texas including filters associated. Car is garage kept, not driven hard. Always driven in economy mode for smooth efficiency. Failure occurred at 86,165 miles. Significant enough I am reporting this, as it is a safety issue, however don't know if other Honda civics have had this issue. A normal CVT transmission should last 150,000 miles before issues start according to manufacturer (Honda) who built the car. Two photos attached displaying the leak and puddle on my driveway. Leak is a slow drip, fixing it in the morning at a shop which will put me out of almost $3000 not under warranty because car is 6 years of age instead of 5 years. Honda needs to be made aware this is a serious safety concern, had I not caught it, it could have led to crash possibly, or fire from overheating. Leaking areas circled in red. Car currently not drivable, having to tow it in the morning to replace failed parts.

NHTSA #11700473

vehicle turns on in to accessory mode, does not allow me to turn off vehicle sometimes car turns on at night by itself, alarm goes off when parked and locked

NHTSA #11711747

Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: BCM (body mechanical module) became faulty, causing car to turn on ignition by itself. Would be sitting in car with it off and the ignition would turn on causing issues with battery and gas consumption. Also in order to save that until it was figured out what was wrong I had to disconnect the battery causing multiple resets to my electrical system. Yes. Q: How was your safety or the safety of others put at risk? A: Would be sitting in car with it off and the ignition would turn on causing startling and issues with battery and gas consumption. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Confirmed and fixed so far by a small and independent electrical mechanic. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No.

NHTSA #11690484

I have owned my vehicle for nearly 18 months and absolutely NO ACTION has been taken on Honda's part to remedy this solution with the capacitor in the circuit board of the front passenger seat weight sensor. Tired of waiting! I want results. This could lead to the front passenger frontal and knee airbags deploying unexpectedly.

NHTSA #11733043

On 04/2025 the car was driving fine with no warnings or indication of a problem. Turned my car on at a parking lot and as I was driving away the car suddenly stopped, all the warning lights started coming on. I was able to turn it back on and drove it to a nearby dealer. I am the second owner of the car and Honda dealer said the fuel pump had already been replaced due to a recall. This time they said it was a secondary fuel pump that was the problem and the very expensive repair was done. Fast forward to 2/2026 and the same thing happened. This time it was scarier as it shut off as a car was backing up from a parking spot. Fortunately, the driver saw the car and was able to stop before running into me. The car failed to start, and I had to get it towed. Could not tow it to the dealer since it was late in the evening. The next morning, the car did start, but all the warnings continued to flash on the dash. The car is being towed to the dealer where the "repair" was done. All this happening within a year of repairs. This should be a recall and Honda should refund my initial repairs as this is happening to other drivers as well.

NHTSA #11720151

Fuel pump issue. There is an active recall for this make and model but this vin isn’t included. The car will be fine and either completely shut down or once parked it won’t restart. After about an hour it will start and be fine. We took to a local mechanic who diagnosed the fuel pump. Said there was a recall so we went to the local dealership. They said it isn’t included and they can’t get the fuel pumps as they are being held for recalls only. The car continues to have this issue which is unsafe. I’ve contacted Honda corporate who are trying to get a fuel pump for us. We believe this should be included in the recall and should be looked into further I’m listing the most recent incident date but it’s happened at least 20 times since August 2025

NHTSA #11716683

There is a known recall on the fuel pump and the last bulletin from Feb 25 #24008 lists All Vins except ones starting with JHM. My Honda has shut down on 6 occasions. I took it to a mechanic who diagnosed it as the fuel pump is bad. He showed me the bulletin. When I contacted Honda I was told this Vin is not included. it has under 50,000 miles on it. I believe this is somehow being overlooked in the recall for some reason This is dangerous for me to continue driving this car. It is an expensive repair for a car with under 50k miles. Please help

NHTSA #11689713

The contact owns a 2020 Honda Civic Hatchback. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and was unable to accelerate above 30 MPH. After arriving to the destination, the vehicle stalled and was unable to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 60,000.

NHTSA #11659309

The contact owns a 202 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11628434

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #11621203

The contact owns a 2020 Honda Civic. The contact stated that while sitting in the vehicle with the vehicle turned off, the contact heard a pop. Upon inspection, the contact discovered that the rear windshield had cracked without impact. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,821. The VIN was unavailable.

NHTSA #11700290

The contact owns a 2020 Honda Civic. The contact stated while driving 40 MPH, the air conditioner was blowing out hot air, and there was steam coming out of the passenger's side air conditioner vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where freon was added to the air conditioner system service port, and the contact was informed that there was no leak. The contact stated that the failure recurred a month later. The vehicle was then taken to the dealer, where it diagnosed that the air conditioner condenser had failed and needed to be replaced. The contact stated that the vehicle was repaired twice and was currently in the process of being repaired a third time. The contact related the failure to Technical Service Bulletin Number: 19-091(Warranty Extension: 2016-21 Civic A/C Condenser). The manufacturer was notified of the failure, and informed the contact that the failure would be recorded. The failure mileage was approximately 58,000.

NHTSA #11677784

The contact owns a 2020 Honda Civic. The contact stated while driving at approximately 25 MPH, the contact heard an abnormal popping sound and became aware that the passenger’s side rear-view mirror had detached from the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger’s side rear-view mirror needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 16,842.

NHTSA #11602970

The collision mitigation braking system consistently detects objects in the road and forcibly brakes when the road ahead of me is completely empty. This has happened 4 or 5 times just in the last year. The first time it happened I was driving on a completely empty road when the CMBS activated and kept slamming on the brakes until I pulled over and restarted the entire car. I don't always have to restart the car every time, but if it ever happens on a busy road it will cause an accident. The dealership refuses to inspect the system or try to recreate the problem despite the fact that there was a class-action suit against Honda for this exact CMBS malfunction in several other models. They just tell me to manually turn it off every time I get in the car. I am human and sometimes I forget, so this is not a solution. I'm afraid that this buggy "safety" system is going to get me and my child killed one of these days. I am happy to have the system inspected, but it doesn't keep a log of every time it activates so there's no real way to verify the false positives, and it happens randomly so it's very hard to recreate.

NHTSA #11705453

Phantom braking. Really dangerous

NHTSA #11673092

Phantom braking, has occurred over a dozen times. Caused me to spill hot coffee all over my face and neck causing mild burns.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11583498

Today my 19 year old daughter was driving and her car just died in the middle of the road. And it wouldn’t start back up. It finally did start and she was able to pull over out of traffic. This is a huge safety issue and about the 20th time this has happened to my daughter. It is maybe even happen more. I fill out one of these reports every time and I don’t feel like my voice is heard or that anybody cares. One of these times somebody is going to hit my daughter and I hope she doesn’t die due to an accident. This is a huge safety issue and I know there is a safety recall on fuel pumps. Just not my daughter‘s model. She needs this fuel pump fixed and replaced and Honda needs to pay for it. Every other 2020 Honda has a fuel pump recall except my daughter’s model and I think that this issue happening about 20 times warrants a recall. Would Honda rather fix the fuel pump or have somebody get into a serious accident because they didn’t. We don’t have the money to just buy another car or pay to get it fixed as it is expensive and I know that other cars are being fixed for free under the recall. If this is the wrong site to to bring this issue forward and have something be done please somebody let me know so I can address the correct people. Like I said I have filled this out about 20 times and nobody has ever contacted me or got back to me.

NHTSA #11630228

Once again while driving on the interstate at highway speed the car lost power and then died. At first it wouldn’t start and then finally did where it could be slowly driven to an exit for safety. I 100% think this vehicle needs included in the fuel pump recall! This is probably the 30th time it has done this. This is my 19 year old daughter’s car and it is very unsafe. We bought a Honda because we heard they are very good and safe and reliable cars. This hasn’t proven to be that! We can’t afford to just get another car or pay to have it fixed. I know there are many other Hondas with this recall in effect! Add this VIN number. I have reported this issue multiple times! Do better Honda and fix my daughters car before she gets in an accident that could injure or even kill her!

NHTSA #11616976

Today while driving at highway speeds of 75MPH my car once again lost power. The RPM’s go up and the speed keeps decreasing. I had to pull over on the interstate and shut my car off and turn it back on after awhile to get it to run again. I 100% feel that this issue is related to the fuel pump recall and this vehicle needs to be added to that list. It is a danger to be driving on the Interstate and lose power like that. One of these times someone is going to hit me on the side of the road. This is about the 20th time or more this has happened to me.

NHTSA #11590493

I bought this car from a Honda dealership in Cincinnati. I searched for this specific year and color. It had about 48k miles on it when I got it. I have only put on 14k miles now. I purchased the warranty. After a year of owning it. My paint on the plastic pieces started to chip off. The mirror is nearly completely paintless, and the door handles look bad as well. I have been trying to work with Honda. The dealership recognized this was an issue with this color. There is a class action for the white as well. The honda dealership said Honda corporate should do something about it since I haven't had this car very long. Honda corporate came back and told me that they would have only covered it in the year of 2020 which is silly because the car is a 2020. I purchased it at the end of 2023. So as soon as I got this off of the lot I was [XXX] essentially. I told them that I haven't even put that many miles on the car and they said it didn't matter. Online everywhere talks about the issues with the paint chipping on the plastics and they refuse to recognize it. I was quoted over 1000 to fix the more serious issues but another 400 more to fix everything and that was just for the parts and not the labor. The dealership service manager at Honda recognized this was a problem but corporate doesn't want to do anything about it. The issue started happening a year after I purchased it. I haven't even owned it for a full two years. Not even 14k miles on it since my purchase. Purchased the warranty and they refuse to help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11672755

the car gets wet in the floor area after it rains. took to dealer and said it was p/S issue. the car is 5 years old, yet now there is mold on the floor carpet due to the water damage.

NHTSA #11641742

Paint on car is starting to crack and peel.

NHTSA #11593411

I believe my car is affected by this recall and although it isn't showing up by my vin number, I am experiencing braking issues that cause the pedal to bounce while braking and it is getting worse by the day. NHTSA RECALL NUMBER:23V-458 MFR CAMPAIGN ID:VEU CAMPAIGN DESCRIPTION:2020-21 Civic Master Cylinder Mounting Inspection Safety Recall RECALL DATE:06/29/2023 RECALL STATUS:17 Character VIN Required SUMMARY: American Honda Motor Co., Inc. (Honda) is recalling certain 2020-21 model year Civic vehicles. The brake master cylinder may have been improperly fastened to the brake booster assembly during production, resulting in loose or missing tie rod nuts. During application of the brake pedal, the tie rod studs may break, leading to the brake master cylinder separating from the brake booster assembly and a failure to comply with Federal Motor Vehicle Safety Standards (FMVSS) 135 - Light vehicle brake systems.

NHTSA #11636242

The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard an abnormal clicking sound. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 53,049.

NHTSA #11535829

The automatic brake system comes on and brakes when there are no cars in front of me. Then when the automatic brakes come on, it is a delay in speeding back up. So my car has slammed on breaks, with people behind me and would not increase speed. I have almost been rear ended twice because of this feature.

NHTSA #11461119

My automatic Breaks that prevents me from rear ending a car keeps engaging when I am a few car lengths from another vehicle. It’s happened once yesterday and once today. Both times in heavy traffic areas. I’ve had the car for two years and this is the first time this has happened. Thankfully no one was following close behind because they may have hit me. I’m afraid this is going to happen one day when someone is too close and I’m going to get rear ended. It’s really scary and dangerous. I’m scared to drive my car.

NHTSA #11664056

A lot of times the warning collision on dash will flash to “BRAKE” when going through caution lights usually around fire stations and also approaching steel bridges… I don’t know if it sees the steel deck and thinks it’s a car, but whenever I get in my car, I deactivate the automatic emergency braking system because I don’t want it to automatically brake for me like it’s done in the past.

NHTSA #11561439

No detailed narrative reported.

NHTSA #11657076

Again while driving at highway speeds the vehicle loses power. This is about the 10th time all this has happened. We have to pull over and turn the car off and let it sit for awhile. This time the oil light and the battery lights came on on the dash and then the air bag light and the electric power steering. After turning it off the car had a little trouble starting and then all the lights went away. This is my teenagers car and needs to be safe and reliable. I think this car needs to be included in the recent fuel pump recall.

NHTSA #11582924

The vehicle’s emergency braking system randomly applies the brakes even when the front is not obstructed. Front sensors are kept clear of any debris, dirt, or bugs. I went to Honda of El Cajon in El Cajon, Ca and they could not help me even though the service advisor admitted that another Honda CR-V driver had the same problem the same day. This is a safety concern as my car has applied he brakes while on the freeway and at stop signs at random. Honda has failed to acknowledge the issue.

NHTSA #11633970

I was driving getting ready to switch lanes and all of a sudden my car made the beeping noise and slammed on the brakes on its own

NHTSA #11476727

On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11589824

Took vehicle in to repair recall. Was told recall was fixed drove off engine shut off in the middle off the hwy. After several attempts to get the car restarted finally able to drive back to dealership. Was told the new o ring broke. Was told it was fix but the recall is still unresolved and still causing engine shut off issues. No prior issue other than leaving key part off uncer car after routine oil change which caused undercarriage damages. That still unresolved. uncompleted repair and recall.

NHTSA #11463167

On 4-23-23 the altenator belt came off of the car when I was driving down the road there was nothing wrong with the belt and the belt was put back on the car and i am concerned with my safety I have a 2020 Honda Civic Sport with 12,600 on the car when the belt came off Now i am afraid to drive my car

NHTSA #11520330

Car won’t crank keep saying anti brake system lock

NHTSA #11511265

The contact owns a 2020 Honda Civic. While driving 50 MPH on the highway, the passenger’s side wheel felt as if the wheel was about to detach, causing the vehicle to veer to the right. The vehicle returned to normal functionality and operated as designed. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 25E071000 (Wheels). The approximate failure mileage was 63,000.

NHTSA #11724706

The vehicle has experienced a complete failure of the A/C condenser unit due to refrigerant leaks originating from manufacturing defects in the tube walls. This matches the exact physical failure described in Honda Service Bulletin TSB #19-091. However, the manufacturer is refusing coverage because this specific VIN falls just outside their current arbitrary cutoff list. This component failure directly impacts vehicle safety by disabling the vehicle's capability to dehumidify the cabin and clear a heavily fogged windshield during sudden humidity or temperature changes, causing an immediate visibility hazard.

NHTSA #11740234

The air conditioning system in my 2020 Honda Civic EX has a refrigerant leak at the evaporator assembly, causing very weak or almost no cooling even when set to the lowest temperature settings. This happens consistently, including in moderate to hot outside temperatures, making the cabin uncomfortably warm during drives as it could get pretty hot in inland southern California. The A/C evaporator assembly is the failed component, and the part remains in the vehicle available for inspection if requested. This issue creates a safety risk because reduced visibility from window fogging in humid or rainy conditions (due to lack of proper dehumidification and cooling) can impair safe driving. In extreme heat, it also increases driver fatigue and distraction from discomfort. The problem was confirmed by a Honda dealership through diagnostic testing, which identified the evaporator leaking refrigerant. They previously repaired a related condenser leak under warranty, but the cooling issue persisted and was later traced to the evaporator. The vehicle has been inspected by the dealership (manufacturer-authorized) on multiple occasions for this A/C concern. No specific warning lamps or messages appeared on the dashboard related to the A/C system. This appears to be part of a broader pattern reported by owners of similar 2016-2021 Honda Civics, where condenser failures (sometimes covered by extended warranty) are followed by evaporator leaks, possibly related to the vehicle's use of R-1234yf refrigerant and system pressures. I recently received partial goodwill assistance from the manufacturer toward repair costs, but the issue highlights a recurring defect in the A/C system that affects cooling reliability. This car is driven by my 20 years old daughter as a commuter car to college and she is really suffering. I feel I am putting her at risk and need to get it fixed ASAP at whatever cost.

NHTSA #11714611

I was driving to work in the rain on the highway and I heard a big thump and I thought I had hit something and my wheel went sideways and I kept trying to keep my car on the road even though I didn’t hit anything.

NHTSA #11705138

I received an email from Honda regarding a safety recall, stating that the defective part is now available. However, when I called different Honda dealerships, they told me to disregard the notice because the part is not available. If the repair cannot be done, I am concerned why Honda sent the notice in the first place.

NHTSA #11680712

Very frequently, the brake alert system comes on while on the highway causing my vehicle to engage the braking system. This happens whether or not there is a vehicle in front of me.

NHTSA #11660173

ALL SAFTY LIGHTS APPEAR ON DASHBOARD. SAFTY FUNCTIONS NOT ENABLED.

NHTSA #11684963

While driving down the road my steering wheel locks or sticks then quickly releases causing me to overcorrect the steering wheel. This happens on a continuous basis while driving. There are no warning lights or messages that come on. I took it to dealership for a diagnostics and they determined it to be the steering gear box but not considered a a recalled item.

NHTSA #11682983

While making a slow right turn into a shopping plaza, I accidentally struck a median curb with only the driver’s side front tire. Despite the low speed and minimal impact, the passenger side front airbag deployed without cause, severely endangering my passenger. Aside from a flat tire, there was no damage to the body of the car. Fortunately, we were moving slowly enough to avoid injury, but had we been going any faster, it could have caused serious harm. After the incident, both front seatbelts locked, rendering the vehicle unsafe for both the driver and passenger. I later discovered that there are confirmed recalls affecting the passenger airbag system (specifically the front passenger seat weight sensor) for 2020 Honda Civics—my car’s exact make and model—but my VIN does not appear to be included, despite exhibiting the same failure. When I brought the car to a Honda dealership, I was told the recall did not apply and was quoted $10,000 in repairs for the SRS and seatbelt systems. Rather than addressing the potential manufacturing defect, I was instead hounded to trade in the vehicle. I believe this incident reflects a serious safety malfunction tied to an existing recall and deserves investigation. My vehicle may have been improperly excluded from a recall campaign affecting others with identical equipment and model specifications.

NHTSA #11661234

I turn my car on To go to work realized I didn’t have my phone. Car was in park. I hadn’t touch the gearshift at all I get out of the car. Approximate 20 seconds after I walk away from the car, my home security camera shows the car creeping extremely slowly backwards up into my driveway going up across the crown of the road… across the street and falls into a 10 foot deep ditch. I am 100% certain that Car was in Park… There were no sounds when I open the door to alert me that it would be anything other than park.. The back up camera was not engaged, so it was definitely not in Reverse… When the tow truck pulled it out of the ditch, it was Still running It had stopped vertically before it hit the bottom of the ditch, and rear tire got stuck in muddy water…. There were no ruts from tire, spinning from the front end at all in the ditch or the grass above the ditch… There is a recall of some 2020 civics for brake failure, parking brake failure…. I strongly believe my car needs to be part of this recall, because obviously something is wrong… My road is 55 mph and a car had to stop to avoid hitting my car… I have video from my home camera That shows a clear delay between when I get out of my car and shut the door and the car starts crawling. I tested it after he pulled it out of the ditch just to see if I had it in reverse from the same exact spot wouldn’t move and it immediately moved so I’m certain something is wrong… Right now the body shop can’t even duplicated can’t even get it to get caught between Park and reverse. Please investigate And this could’ve easily been a fatality. I need to send more photos and videos, but it won’t allow me to do it but there’s definitely more for me to send If someone can give me an email

NHTSA #11606960

The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.

NHTSA #11595726

Gas door opens randomly and it’s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it’s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren’t near or in close distance to my car

NHTSA #11594495

The contact owns a 2020 Honda Civic. The contact stated that the front driver’s side door failed to open as needed. The contact stated that several attempts were needed to open the door. After investigating the failure, the contact related the failure to the steel beams inside the door. The contact stated that the failure occurred frequently. The contact had suffered rotator cuff injuries on both shoulders. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 25,000.

NHTSA #11663663

my car has been grinding ever since I purchased the car. The vehicle only had 17,000 miles when I bought it. I took it to Honda of Hollywood and let them know that my car was grinding and they said that I needed to change my brakes. I changed my brakes and went back to the dealership and they said I needed to sand the rotors. I went to get my rotors repaired and my car was still grinding. I went back to the dealership and they said nothing was wrong with the car. I don't hear any other Honda grinding like my car. On the freeway my car is rattling. The tires in the back of my car move around they are not straight. I looked under my car and noticed that the wheel bearing is broken. I don't think the dealership should be putting my life in jeopardy like that when my car was under warranty when I reported the issue.i need help.

NHTSA #11585814

I was driving on 4/24/23 going 75 MPH. The car made a rev up noise and be RPM’s suddenly increased and the speed was decreasing. The car was losing power. I had to pull over to the side of the road and shut the car off and let it sit for awhile. The. When I started it back up it ran fine. This is a safety issue as I had to pull over on the highway and sit on the shoulder and could have been hit. No lights came on the dash at this time.

NHTSA #11585322

Once again the car loses ability to accelerate after driving at highway speeds and driving for about an hour. The car won’t accelerate and has to be turned off and has to sit for awhile. Sometimes the car struggles to start back up. This may happen several times when I drive. This is a safety issue as the car isn’t reliable and can’t just not accelerate on the highway. I feel this is related to the fuel pump recall and that my kind of civic needs to be included in this.

NHTSA #11584341

I financed this car 3 months ago, and I received a safety recall notice from Honda. Unfortunately, they don't have the necessary part until 2025. As a result, I've been unable to rent out the car on Toro for the past 2 months to make finance payments. Additionally, due to a previous car accident, I don't feel safe driving the car, which causes me anxiety. Now, I'm unsure what steps to take. I want to return the car without negatively impacting my credit score, as this situation is not my fault. I'm losing both money and payments because of the recall, and the car can't be fixed until 2025.

NHTSA #11586899

Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11566504

The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the steering wheel began to independently turn to the right and the left. The contact stated that the “Steering” and "Lane Departure" warning lights were illuminated. The contact stated that the steering wheel had become more difficult to turn. The contact stated that the steering failure was intermittent but had become a recurring failure. Additionally, the contact stated there was an abnormal gasoline and burned engine oil odor inside the cabin of the vehicle. The contact state that she had been noticing the odor for about a month. The contact also stated that the vehicle was overheating and was felt inside the foot wells. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no failures found. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 40,776.

NHTSA #11545621

I mainly am reaching out due to my brakes making a very loud creaking noise when breaking. I wanted to see if there were any recalls for brakes on my car so I could have the dealership fix it for free. The car is fairly new and I don’t think the brakes would sound like a old wood bridge creaking when I brake. Please let me know if there are any recalls on this vehicle related tot he issue. Thank you for you time and consideration to this message.

NHTSA #11534299

Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove ca

NHTSA #11534457

Purchased the vehicle on 3/5/2022 with less than 10k miles on it. Within the first 2 months of driving the vehicle, the infotainment screen would freeze while driving and reset. One of these occurrences happened while driving on the highway at which time when the screen froze, turned a different color, and all the lights on the dashboard turned on simultaneously resulting in me not having control of the vehicle mechanics. This lasted for a few seconds, however, driving at a speed of 65 mph without control of the vehicle mechanics was and is extremely dangerous which could have resulted in an accident causing damage, injury, and death. This occurrence happened a total of three times. After a few months owning the vehicle on the first attempt utilized the key fob to lower my windows which resulted in the battery draining and the vehicle inoprable. Since my vehicle is my kids and my only mode or transportation I had to go to the nearest open Autozone to purchase a new battery. Mind you this was on a Sunday night about 9:00 pm so I had to catch an Uber to the nearest open store about 25 miles away. Once I returned home I replaced the battery and the car started at which time I called it a night. The next morning when leaving home for work and taking kids to school the Infotainment Screen was frozen with a black Honda logo as well as a manlfunction with the reverse and side camera. I have taken my vehicle to the local Honda dealer twice on a Saturday since this is the only available free time I have, however, on both occasions both Service Associates conveyed they had not heard of this malfunction previously and that the vehicle would need a diagnostic test I could not afford. The incident occurred on 5/24/23.

NHTSA #11553620

My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.

NHTSA #11519751

While driving 20 mile/hr. the car's steering wheel got extremely stiff and difficult to steer. Made an appointment with Hoda Village to fix the issue. After diagnosis, service manager told me that it was rates chowing on electric harness and informed me this was not covered under warranty. Repair cost me about $700.00. Unfortunately, now the same issue is occurring, I have check all over the engine and don't see any rodent caused harness issues. Again, I called the dealer and spoke to service manager explaining the situation, they indicated I need to pay additional diagnostic charge plush any parts/labor. It's unacceptable what the dealer is telling me. This issue is extremely dangerous, to my safety and others as it may cause serious injury or death.

NHTSA #11555013

My car is have problems with wheel blance I don’t know why 1 year I have to took my car for alignment 2 or 3 times. It is something really wrong with the spring and the wheel blance.

NHTSA #11515643

The contact owns a 2020 Honda Civic. The contact stated that on several occasions when driving at various speeds, he sets the cruise control then it inadvertently engaged without warning. Additionally, the contact stated that the vehicle was not engaging in speed when accelerated. The contact notified an independent mechanic and was informed to have the vehicle diagnosed by a dealer. The vehicle was not diagnosed. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 49,000.

NHTSA #11479820

First tire rotation the inside of both front tires have been worn down. Got tires rotated and alignment done. Second tire rotation and new tires have the same inside wear on them.

NHTSA #11458449