2022 Ford Explorer: Recalls, Complaints & California Lemon Law

When getting off the interstate at an exit, my husband pushed the brakes to stop and our vehicle completely shut off. The hazard lights would not work and it would not restart. We were at a very busy exit and we had our 2 children in the car with us. We could not get it jumped or anything and were 2.5 hours away from home. The fact that we couldn't even use hazards to warn other cars was scary, as it was a very busy exit. Our car was towed to the shop and we were just told that the battery mounted mega fuses had melted and that is what caused the car to completely shut down. This is not covered by warranty and we recently had our battery checked to make sure we did not need a new battery as we figured it was getting close to time. Apparently the fuses are not typically inspected. If this is the case, why would this not be covered by a warranty? This put us in a very dangerous situation. As it could have happened on the interstate if we would have needed to brake. The police did show up to help make sure cars went around us.

NHTSA #11744257

The reverse camera started pointing straight down one day so I took it in for a recall dealing with the screen and camera. Ther replaced the camera, and did some updating and when I got it back the camera is still pointing straight down. I called them immediately and told them my camera was still pointing straight down they asked me to bring it back. I was there 5 minutes and the service manager came to me and said the camera was pointing down when I brought it in and that the reason was probably because it was an aftermarket part, which it’s not it’s all factory, and that wasn’t in the recall. "Under FMVSS 111, S5.5, my vehicle is required to display a rearview image that covers a 10-foot by 20-foot zone directly behind the rear bumper. Because the camera is pointing at the ground, it fails to provide the 'clear and reasonably unobstructed view' mandated by federal law. This is a safety non-compliance issue that Ford is obligated to rectify to bring the vehicle back into a street-legal state." • "Federal safety standards for rear visibility do not have an expiration date for manufacturing defects. A mounting system that allows a safety-critical camera to fail and point at the ground is a defect in material and workmanship that creates a safety hazard."

NHTSA #11738720

The coating over the window up/ down controls is pealing and flaky. The coating is very sharp and brittle and has deeply gashed a couple fingers.

NHTSA #11730656

Powertrain System Fault will cause the vehicle to lose power possibly leaving the vehicle and passengers in danger if crossing traffic, pulling onto a road, etc.

NHTSA #11734583

EVERY TIME THE VEHICLE BEGINS MOVING FROM STATIONARY POSITION(BOTH IN FORWARD AND REVERSE GEARS) A LOUD CLUNKING SOUND IS HEAR ORIGINATING FROM THE REAR AXLE/REAR DIFFERENTIAL MOUNTING BOLT. I HAVE SEEN IT MY SELF WHEN LOOKING UNDER THE VEHICLE . AND I'M CONCERNED ABOUT SAFETY WHEN DRIVING IT LIKE THIS.

NHTSA #11731426

Both catalytic converters have failed, with one have a catastrophic failure, resulting in pipe becoming disconnect from the exhaust system and dropped to pavement while vehicle was traveling at interstate speed. Pipe was facing forward when it dropped. Posed severe risk to myself and other vehicles. Disabled vehicle was towed to Ford dealership where it was confirmed both converters were cracked, with the one having broken apart. Noise and vibration condition was noted and started over a year prior, however, dealer was unable to diagnose it until the full failure made the source apparent.

NHTSA #11722072

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was restarted and taken to the dealer, who was unable to duplicate the failure. There were no diagnostic trouble codes retrieved. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

NHTSA #11732715

The contact owns a 2022 Ford Explorer. The contact stated that while driving approximately 35 MPH, the vehicle stalled. There was no warning light illuminated; however, before the vehicle stalled, the engine was sputtering. The vehicle was towed to a local dealer where it was diagnosed, and determined that the fuel pump had failed; however, the part to repair the vehicle was not available. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 52,000.

NHTSA #11714280

The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 99,000.

NHTSA #11698551

This recall has been open for 8 months, all the while posing a huge safety risk. A new car can be built in less time. Why is this urgent recall effort taking so long to complete? Jul 08,2025 Manufacturer Recall Number25S75 NHTSA Recall Number25V455 Recall Status Recall Incomplete, remedy not yet available

NHTSA #11724942

The fuel level indication on my 2022 Ford Explorer behaves erratically and inaccurately. The issue occurs regardless of whether the vehicle is parked uphill, or downhill, just any time I’m on an incline, and it happens even when the fuel tank is full. The fuel gauge and/or “miles to empty” reading changes unexpectedly and does not reliably reflect the actual amount of fuel in the tank. This behavior is not limited to low fuel conditions. The problem appears consistently raising concerns about inaccurate fuel level reporting and potential fuel system malfunction. The vehicle has not displayed warning lights, and the issue is resolved by refueling, but changing parking orientation does not reset or cause the fuel gauge to show accurate reading. I have had one instance of needing to call roadside assistance as it falsely read I was out of fuel.

NHTSA #11710580

I can’t get my gas tank below 1/4. It always starts lagging and has a late reaction time. I also have to use better gas and get treatments to help. With no solution in sight

NHTSA #11699304

2022 ford explorer with less than 100,000 miles on it. Started getting engine shudders and a check engine light. It’s currently in the shop and I’m being told by the shop and a third party adjuster that I need a whole new engine because there is coolant leaking into the cylinders.

NHTSA #11694311

The contact owned a 2022 Ford Explorer. The contact stated that upon taking off after yielding to a stop sign, the vehicle inadvertently lost motive power in the middle of an intersection. As a result, the vehicle was struck by another vehicle on the rear driver's side door, sending the vehicle careening back through the inspection past the stop sign before coming to a complete stop. All air bags were deployed. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The occupants did not immediately receive medical attention but later transported themselves or were transported to area hospitals for evaluation. The contact received a full-body MRI and was treated for whiplash, neck pain, and various bruising caused by the seat belt, while her husband received a CAT scan and was treated for whiplash, neck pain, back pain, and bruising on his arms. Meanwhile, the [XXX] occupant was transported to his primary care physician by his parents and treated for a neck burn caused by the seat belt. The contact also stated that the driver of the other vehicle was transported to an area hospital by EMT but was unaware of her condition or treatment. The manufacturer was not notified of the failure. The failure mileage was 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Allegedly reported: 4 injuries (as reported to NHTSA). NHTSA #11660969

The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, he heard an abnormal knocking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the camshaft and timing chain. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 38,000.

NHTSA #11634850

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked, the rearview became inoperable. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed that the processing module console had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 76,000.

NHTSA #11676271

The rear traffic warning did not alert timely, resulting in a fender bender in a parking lot. I have dash cam footage with audio supporting that it did not beep until it was too late.

NHTSA #11671386

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #11548400

Rear wiper works intermittently

NHTSA #11739352

Recently, my sun roof shade has started to sag and no longer retracts correctly. This is causing a loss of visibility out of the rear and side windows. It also is causing a distraction as it has lost it's tension. Additionally I have contacted two separate Ford dealerships, only for them to tell me that I have to bring the vehicle in and pay hundreds of dollars to "diagnose" that the shade is broken and that my extended warranty will not cover this cost even though it is a danger for me to drive my vehicle in this condition.

NHTSA #11729741

Sunroof shade came off track and began drooping, obscuring view out of rearview mirror. Total lack of visibility out of the rear window (whether turning my head or using the rearview mirror) presented a significant safety hazard. Dealer confirmed problem and quoted over $2500 for repair. Prior to issue, a persistent rattling noise had been coming from the vehicle’s ceiling (at speed) for at least 6 months.

NHTSA #11694327

The alternator pulley appears to be making contact with a harness rubbing through the insulation exposing the wire

NHTSA #11710886

The alternator pulley appears to be making contact with harness rubbing through the insulation exposing the wire.

NHTSA #11710892

The sunroof shade always falls off from the tracks and has cost the sun shade to hang down and won't retract back ive been to the dealer about 4 times with this issue and they always say its fix but when I open the sun shade it gets stuck on the tracks and makes it hang out of place. I get so much anxiety opening my sunroof.

NHTSA #11678948

The driver's side impact airbag burst open when it deployed. This deposited unreacted airbag propellant on my skin, causing a severe chemical burn. The airbag is with the vehicle and currently in the yard of a local body shop, but which will soon turned over to my insurance company. To my knowledge, no investigation has yet been conducted regarding this equipment failure. There were no warning lamp or lights lit which would indicate that there was an issue with the associated Supplement Restraint Systems. I was the driver in a collision where the side impact airbags were deployed. I was wearing my seat belt. There was no intrusion of any foreign object into the cabin of the vehicle. I was not hit on the driver's side of the vehicle. When the side impact airbag deployed it tore open the left side of the t-shirt I was wearing and deposited unreacted airbag propellants on my skin. The unreacted airbag chemicals left me with a what looked to be a minor injury but which soon developed into a very painful chemical burn the size of my fist. Over the course of the next several days, this painful burn proceeded to eat through my skin.

NHTSA #11685505

The contact owns a 2022 Ford Explorer. The contact stated that the front passenger's side airbag was bulging outwards. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,231.

NHTSA #11677320

restrains indicator lamp warning air bag warning issue with vehicle impact sensor. this can prevent that the air bag system from deploying properly

NHTSA #11672494

I bought the car May 31th and on June 1st the moon roof shade come out of its track

NHTSA #11671822

The contact owns a 2022 Ford Explorer. The contact stated that the passenger’s side rear window failed to roll up. The contact stated that after inspecting the vehicle, as a certified engineer, the master control switch on the driver’s side door had remained in the down position allowing for the window to remain down. The plastic around the switch was warped, causing the switch to remain in a downward position to activate the button. The contact manually raised the window and disconnected the connector from the circuit board to allow all other windows to properly function. The dealer was contacted, and it was confirmed that the VIN was not under recall for the failure. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 43,000.

NHTSA #11596096

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked and idling with the air conditioner activated, the rear hatch door window suddenly shattered. The contact stated that during the failure, there was no impact on the window to cause the shattering of the window. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 28,000.

NHTSA #11596084

the check engine light and see manual (Alley Wrench) constantly goes off and code for P0973- the symptoms following were stalling that felt like someone was rear ending her and acceleration takes time to go back up. Will happen many times on a right and shops claim a replacement of transmission would be needed. Vehicle is 2022 Ford Explorer and should not need a replacement this soon!!!!

NHTSA #11706334

Sunroof shade does not retract like it should causing bunching in the middle of the vehicle blocking view or rearview mirror and rear glass. Called dealer not covered under warranty, and there was no issues with it prior to it happening.

NHTSA #11686320

the entertainment screen goes black. screen has been black for 2 weeks. will still show back up camera when in reverse. screen does not work other than back up camera. unable to change air/heat settings. the back right seat will not lay down. the electrical component will not work. there is no manual way to let down seat. 3rd row seat stuck in up right position.

NHTSA #11622152

Every component of the braking system signaled a fault & associated alerts simultaneously. Nearly a complete brake failure occurred (almost caused me to run into an intersection at a red light). Brakes maintained very little pressure even with pumping them, approx every 5th time I stopped pressure was regained. Quadrupled the braking distance. ABS, parking brake, etc - all failed. Managed to get the car to dealer service (hazard lights & slow driving). Car still at dealer service garage. Brake fluid levels are fine, no apparent leaks. Service intake tech replicated the issue but the mechanics could not. I refused to take the the car back without further work.

NHTSA #11660723

1. I had received a Ford Motor Company Ford Customer Service Division, P.O. Box 19043, Dearborn, Michigan 48121-1904 Safety Recall Notice 23S55/NHTSA Recall 23V675 letter dated November 2023. 2. Below are my responses to above questions... - What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: A rear axle bolt may fracture. They have inspected months ago. - How was your safety or the safety of others put at risk? ANSWER: I am concern for my wife's safety. - Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: Koons is very aware as I have reached out to service advisors, and sent correspondence (web site emails...don't have copies though) between APR24 - JUL24. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER: Yes; months ago. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANSWER: Not that we are aware of. Our trigger was the letter sent to us in November 2023. Summary: The letter we received is dated November 2023, we started reaching out to Koons in April 2024, and constantly following up with them. All the same answer...waiting for the part to arrive. That only 5 of these parts come out once a week. I finally gave up in July 2024, as I advised them (by sending web site email, and sending service advisor cell phone a test that we communicate by) that I was going to report to problem to your agency. No response back from either of them. I have written down dates and each time I reached out to them with no luck at all, which is on the original recall letter. To be honest, I am very concern as this is my wife's vehicle to drive. I have advised her to use her parking brake when parking, but understand that there is other impacts if the axle would crack.

NHTSA #11610872

On 4 separate occasions the brakes on this Explorer failed to engage. The first incident happened as I was backing out of my garage and the brakes did not engage immediately. This resulted in my damaging our trellis. I was traveling at about 5 mph This happened Sept. 2023. The second incident happened as I was coming out of the car wash and applied the brake, but it did not engage and this resulted in a small fender bender with the car in front of me.- Again very slow speed, about 2 MPH Happened in November 2023. The third incident was on the road as I approached a car stopped for a red light. Again the brakes failed to engage, but I was able to avoid the car in front of me by swerving into the lane to the left. Fortunately no car was approaching on that lane this happened November 2023. The final incident again was on the road. The car in front of me was stopped for a left turn and I applied the brakes, the car did not stop so I swerved to the right onto a lawn and side swiped a tree before the brakes finally took hold. I was slowed down to about 30 MPH happened inJanuary 2024.. This failure in the car braking system has resulted in a substantial money loss . After these incidents I am no longer driving the car. I contacted the dealership and they would not look at the vehicle until it was repaired. We will be returning the car to the dealership for their evaluation of the problem.

NHTSA #11573855

The vehicle is a hybrid police interceptor utility. The unit was moving running radar and activated its emergency equipment, made a u-turn on a highway cross over, when accelerating in pursuit of a vehicle its engine stalled out and shut off. The vehicle stated to shift to neutral and restart when safe. The officer shifted to neutral and the vehicle would not restart. It was coasted off the roadway and towed. This is the third issue of this type that has occurred with our fleet of ford hybrid police interceptor utilities.

NHTSA #11596284

Transmission fails to smoothly shift, vehicle delays going in reverse after driving causing delays to park and shakes while downshifting. Drivers anticipate the vehicle to be able to backup sooner and can cause accident with delays. Safety 360 display and rear view camera goes completely out, inverts, and has delay when functions. Vehicle has full power failure while driving and can take 10 minutes to turn back on, happened twice.

NHTSA #11560172

I have received six (6) notifications of a power train failure, which causes the vehicle to "shudder" at highway speeds. The first issue took place 09/01/2023, and the last was on 11/1/2023. The vehicle then continues to operate normally. If the vehicle is turned off and then on again, the light clears. I took the vehicle to Tamiami Ford for service. They reported that they can see that their is an issue, but are unable to diagnose it.

NHTSA #11556867

Driving home from work at intersection of XXX and [XXX] after stopping at signal light heard loud knocking sound. Stop check tires and could find anything wrong visually. Drove off and vehicle making clunking noise from rear. Drove home parked vehicle. Called warranty agency Fidelity and had vehicle towed to Planet Ford I-45. XXX Fidelity denied claim state the rear differential mounting bushing failure caused by workmanship performed in previous recall repair 23S55/22S27. 5/1/26 Planet Ford submit claim to SSSC 5/8 SSSC claim denied. 5/12/26 Called Ford Customer Care - Case# XXX as of 6/12/ 26 pursuant to 49 USC Chapter 301 the persistent recall issue has not been repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11743762

With less than 33,000 miles, started to experience noise, like something was loose coming from the right rear when going over bumps. This is intermittent. Took to mechanic and there is leaking coming from the shocks. same issue as stated in NHTSA complaint ID11544167. There is also a General Accounting Bulletins acknowledging this issue.

NHTSA #11726734

The rack and pinion system needs to be replaced as a result of "normal wear and tear"

NHTSA #11722417

Driver assist warning light comes on and I lose power steering on my ford. I took the vehicle in last month for repair. Dealer said it was a software issue. Rest the software. This did not fix issue. I was driving on highway at 65 miles when steering assist message popped up and I lost my power steering. This a major safety issue. I checked on line and other drivers had reported the same issue. Please advise.

NHTSA #11656111

My front passenger get side lighting component started blinking about 6 months ago. Now it’s completely out. I went to get a new bulb and they told me I need to buy the entire lighting unit it’s $2800 at the dealership. I joined a Ford group on Facebook and hundreds of people are having the same issue. Some models newer than mine, but most from 2020 - 205 models. I reached out to Ford they won’t cover the issue.

NHTSA #11721270

Head lamp warning alerted (refers driver to drivers manual, only to say see a dealer) but no issues, both lamps were working. Took vehicle to Ford service center and they could not find a problem, we figured this could be an electronic issue with the warning, but Head lamp warning became more frequent again no issues. Then while driving in the dark with headlights on the automatic function, head lamps would cycle rapidly between bright and normal when approaching another vehicle…Even turning them to manual it continued to cycle Researched the issue and apparently it’s a known issue with Ford. The Automatic headlamp module can get wet and short out… this is a 1200.00 repair… the headlamp is now out, and even if not on the automatic feature it still blinks when approaching oncoming traffic… These lights are bright an when approaching on coming traffic with bright lights flashing in your eyes that becomes a safety issue… Yes, it is going in for repair however if it’s a known issue with Ford shouldn't it be a recall?

NHTSA #11722629

Ford Explorer Recall – Ongoing Safety Hazard In July 2025, Ford issued a recall notice for my vehicle. Shortly after, the check engine light came on. Starting October 15, 2025, my vehicle began failing to start after refueling—making noise and taking multiple attempts to start. The same issue occurred repeatedly on October 23 and October 30, worsening each time. On November 3, we brought the car to a Ford dealership. They confirmed there is no available fix for the recall and said there’s “nothing they can do.” I explained this was a safety issue since I drive my son with a disability to therapy daily. They told me I would have to pay out of pocket for repairs even though the problem is linked to the recall. On November 8, while driving in Arizona, my vehicle again failed to start after refueling. Later that day, it lost power on the road, the speed dropped suddenly, and it would not accelerate. The same stalling and jerking occurred again on November 10 while my husband was driving. We contacted Ford Corporate and NHTSA, but both said nothing could be done because the recall label says the car is “still drivable.” This is inaccurate and dangerous. The car stalls and loses acceleration randomly, creating a serious risk of an accident. On November 21, the car again failed to start after refueling. This has happened multiple times each week, and Ford continues to delay a fix. My vehicle is unsafe to drive, and this unresolved recall poses an ongoing safety hazard to my family and others on the road.

NHTSA #11698789

Vehicle was pushing blue smoke, dealership replaced the turbo. Blue smoke returned furiously and dealership replaced the top end including valve assembly. While on a 900 mile journey through northern idaho, the engine completely failed at highway speed leaving me stranded. Ford believes they have cured the valve issue when in fact a new long block motor failed on first long distance trip. Please don't let anyone else go through this I lost thousands of dollars in out of pocket expenses, missed my best friends funeral among other things. These manufacturers need to be held accountable for poor workmanship!!!

NHTSA #11548227

Not sure exactly what caused it to fail, but the heated seat when turned on barely gets warm then shuts off with the red lights on button still lit up. I can turn it completely off and back on and seast have immediately get really warm like they are supposed to. But again, only lasts 10mins. Not sure if electrical or not. Just purchased vehicle less than a month ago through Dealership. I have read many people have this same problem with the ST. Other models do not do this. I will.contact dealership on Monday 10/20 since I have 4,600 miles on warranty left.

NHTSA #11694276

There’s no accident . The passenger front recliner is stuck in the reclined position ( laying all the way back ). In the seated position , facing forward , the left side of the seat is stuck . The right side near the passenger door wants to come up, but not the left side. The seat is laying down flat in the reclined position . This is a safety issue .

NHTSA #11597994

The contact owns a 2022 Ford Explorer. The contact’s son started the vehicle and became aware that the "Cylinder Head Temperature Overheated" message was displayed on the instrument panel while the vehicle was parked in the driveway. The vehicle was towed to the dealer, who diagnosed that the engine and engine cooling system had failed due to water leaking into the turbo. The dealer stated that the sensor failed to identify and inform the driver that the engine was running hot. The contact became aware that the failure had occurred with the previous owner of the vehicle approximately 2 - 3 years ago. The contact was informed that the engine needed to be replaced, or the turbocharger could be replaced as a temporary repair. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.

NHTSA #11676588

The contact owns a 2022 Ford Explorer. The contact stated that upon starting the vehicle, the check engine warning light illuminated and remained illuminated. Additionally, there was an abnormal rattling sound coming from the front end of the vehicle, and there was an abnormal gasoline odor inside the cabin of the vehicle. The vehicle was taken to a local independent mechanic to be diagnosed, and the contact was informed that the catalytic converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,378.

NHTSA #11670581

2022 Ford Explorer Limited issues: 49K miles, when putting the vehicle in reverse and press gas it does not engage, it rolls and takes a few seconds before it engages. Powertrain Failure/Malfunction causes vehicle to bog down, low power, and vibration in rear. Once you turn vehicle off the error goes away only to come up again around 75 mph. Vibration also occurs at 30-40 mph and again at 60-70 mph, rear captains seats shake and passenger can feel in front seat. Dealer is aware, this is the 3rd time in 1 month it’s done this.

NHTSA #11664232

Front suspension makes rattling noise when driving under 20 mi/hr on bumpy roads . Especially noticed in cold temperatures. Dealership replaced sway bar link that has not fixed the Problem. Also power training light flashed multiple times

NHTSA #11569718

The contact owns a 2022 Ford Explorer. The contact stated that while driving 35 MPH, the hood suddenly opened and struck the windshield, causing the windshield to crack. The contact stated that the month prior to the failure, the hood had been opened for a routine oil change. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to a body shop. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.

NHTSA #11656495

The contact owns a 2022 Ford Explorer. The contact stated that while his wife was driving at approximately 50 MPH, the hood came ajar and shattered the front windshield. The driver heard two abnormal beeps before the failure. There was glass on the interior of the vehicle. There were no reported injuries. The driver was able to continue driving. There were no warning lights illuminated. The contact noticed that the safety latch was missing. The vehicle was taken to the local dealer, who informed the contact that the latch had to be pulled twice to unlock. The vehicle was not diagnosed or repaired. The dealer referred him to the body shop. The manufacturer was contacted and declined a claim for the repair. The failure mileage was approximately 18,000.

NHTSA #11582972

The contact owns a 2022 Ford Explorer. The contact stated that the vehicle was experiencing an unintended activation of the electric parking brake while the vehicle was in park(P). The contact stated upon starting the vehicle and shifting into gear, the message "Park Brake Fault - Service Now" was displayed, and the vehicle made an abnormally loud beeping sound and then failed to respond. The contact stated that upon pressing the Push to Start button for several minutes, the vehicle became drivable; however, the failure recurred upon parking the vehicle. The vehicle was taken to the dealer, where it was determined that the failure could be related to the electric parking brake sensor or to the brake booster. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,700.

NHTSA #11645614

The contact owns a 2022 Ford Explorer. The contact stated that while attempting to reverse, the vehicle failed to move, after which the contact became aware that the parking brake had failed to properly disengage. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.

NHTSA #11578136

On [XXX] my 2022 Ford Explorer was involved in a collision during my morning commute to work. On [XXX] while stopped at a stoplight across from Sheetz, with the auto brake hold engaged for a minute or two already, my vehicle accelerated forward into the vehicle in front of me. The impact was so sudden that the driver of the vehicle I collided with thought I had been rear ended. While I had contacted my insurance company (Erie Insurance) regarding the collision, I had also reached out to my service center, Laurel Ford (Windber, PA), concerning the incident. Because of my concerns with the auto brake hold and Copilot system with the collision, they had me bring it in on 16 September to run diagnostics. Later that day on the 16th, I had received a phone call from the service tech letting me know that he did find system error logs approx. 40 minutes prior to the collision. He let me know that he was going to keep diagnosing and will be most likely reaching out to his next level service support. The next day on the 17th, the service technician called me back to let me know that when he reported the issue to his support center he was advised to park the vehicle, not let it be driven, and for the service manager to get with me to file a report (Ford reference # XXX). Since that time, nothing more has happened with my Explorer. I have both the current manufacturer's warranty and Ford Protect warranty. The most recent update from Laurel Ford was that Ford Corporate said a Field Service Engineer needed to evaluate the issue. The Laurel Ford Service Center is no longer getting replies from corporate and has a regional manager involved, with no luck so far. It has been an extreme burden and has been beyond stressful using my wife's car for work, l'm in the military and my base is over 40 miles away, while she relies on friends/family to get to her work and also make sure that both of my kids get to their activities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11633997

Car has recall for rear end bolt that breaks, took car in to have repair made. Came home with a software update that sets the park brake when you put car in park, and then when start the car and put into gear you press the accelerator or press the button, the car will lunge forward or reverse when you press accelerator, not safe at all! From what I have read the NHSTA approved this (fix) instead of fixing the sub frame and more bolts like it should be, instead of a auto parking brake that sets every time. I do feel this is a extreme safety issue and should be addressed immediately! Shame on you and Ford, an auto park brake is not a solution, only a poor band-aid !

NHTSA #11534136

The contact owns a 2022 Ford Explorer. The contact stated while driving at 55 MPH, the vehicle was driving unusually rough and the vehicle stalled. In addition, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was driven to the shoulder of the road. The contact stated while attempting to start the vehicle, the vehicle failed to stall as intended. The vehicle was towed to the independent mechanic where it was diagnosed with a failed low pressure fuel pump. The contact was informed that the low pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced a recall, NHTSA Campaign Number: 25V455000 (Fuel System,Gasoline) however the contact's VIN was not associated. The failure mileage was approximately 64,598.

NHTSA #11740416

Unknown! sometimes the rear back up camera goes into a black screen and then once in drive the info screens stays black for about 30 seconds. the cars shifting is hard at times especially when going from slow to fast like for instance on a highway on ramp the shifting is very sluggish. the cupholder are a real hazard my cupholder bottomed out and my drink fell thru luckily there was no liquid in the cup otherwise it could have spilled into the electrical since it is right where the gear shift is. the the car not accelarating is dangerous when you trying to get on the highway. rear camera going blank sometimes and not being able to see whats behind you even when looking around you just can not see the blindspot which the camera could if it would not go black sometimes. if the car does not shift right when it is supposed to makes it really hard to go with flow of traffic on the highway. there never have been any warning lamps, message or anything else during these incidents and it does not happen all the time but when it does it is not safe

NHTSA #11739777

After multiple attempts to fold the third-row power seat in my 2022 Ford Explorer, the seat mechanism failed completely. The seat will no longer lock securely in either the upright or folded position. The seat frame appears to have failed and the seat constantly springs back and will not stay in place. The seat was being operated normally using the factory power folding function when the failure occurred. There was no unusual load or misuse of the seat prior to the failure. The issue was inspected and diagnosed by a Ford dealership, which confirmed that the third-row seat frame had failed and would require replacement of the seat frame assembly. The dealership quoted approximately 3,622 to repair the issue. Because the seat will not lock securely in the upright or folded position, this may present a safety concern for passengers using the third-row seating area. No warning lights or messages were displayed prior to the failure.

NHTSA #11724004

The panoramic sunroof sunshade in my 2022 Ford Explorer failed and now sags downward. The shade hangs low enough to partially block the rear window and interferes with visibility through the rearview mirror. After researching the issue, I found many other owners reporting the same failure with the sunroof sunshade mechanism or clips. This appears to be a common defect. The reduced rear visibility while driving creates a safety hazard when checking traffic behind the vehicle.

NHTSA #11722595

The contact owns a 2020 Ford Explorer. While driving at an undisclosed speed, the vehicle jerked abnormally. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that unknown parts had failed, the battery was low, and an unknown part on the transmission had failed. The vehicle remained at the dealer unrepaired. The failure persisted, and the vehicle remained at the residence unrepaired. The vehicle was no longer driven due to safety concerns. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

NHTSA #11724141

The headliner that covers my panoramic sunroof has came loose on both sides , obstructing my reaview .

NHTSA #11716418

While traveling on I-26 east near North Carolina MM 51 in the left lane, the vehicle suddenly pulled uncontrollably to the left resulting in a sideswipe of the guardrail. The vehicle then swerved to the right stopping near the center of the interstate. My wife was able to move the vehicle to the right shoulder under its own power. The right front tire/wheel was laying almost flat attached to the vehicle only by the brake line. The entire wheel assembly was detached from the steering/suspension system. The vehicle was towed to a local collision center and inspected by my insurance adjuster. The vehicle was determined a total loss. There were no injuries or other vehicles involved. The NC Highway Patrol responded but did not complete an accident report.

NHTSA #11715098

Sun roof, moon roof collapse while driving . making rattling noise.

NHTSA #11701252

The sunroof does not seal properly. Randomly it starts to make a clicking sound when driving. It goes away once we open and close the sunroof. The sound is only generated when moving forward at speeds 35 and above. Appears to be a loose seal.

NHTSA #11686556

The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the hood independently unlatched and opened. The contact stated that the front windshield was fractured into pieces because of the failure. The vehicle was driven to the shoulder of the road. The vehicle was towed to an independent mechanic, where the contact was informed that there was no evidence of what caused the failure. The contact was informed that the hood needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. In addition, the contact stated that the failure caused emotional distress in the contact and the contact's son, who was also an occupant of the vehicle when the failure occurred. In addition, the contact stated that the vehicle was purchased in June 2024. The contact stated that the vehicle was taken back to the dealer because of electrical issues, and unknown sensors were replaced prior to the failure occurring. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.

NHTSA #11687944

There are three active recall on my car, all of which say there are not remedy available and NHTSA Recall Number 25V455 can cause engine failure that leads to a crash, was reported in July 2025, and STILL has no remedy. The other 2 recalls are NHTSA Recall Number 26V123 and NHTSA Recall Number 26V117.

NHTSA #11730431

When i accelerate, the car jerks back and forth and stalls. ford has said the car was throwing codes but the TECH didnt feel the issue so they sent me on my way.... well fast forward to today, i am informed my car has thrown codes 4 times in the past few days and this morning i was scared to drive my car it was bad... and i have a [XXX] daughter. Our safety is my top priority and it doesnt seem to matter to anyone else INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11677769

On my 2022 it’s has a warning that it has a faulty park aid faults

NHTSA #11664147

Ongoing issues with the screen displaying upside down, blurry, red/green lines, powering on and completely off. Rearview calibration issue off centered (dealership fixed). This also impacts the cruise control alerts, lane keeping assist, etc. and occasionally powers vehicle off. Dealership was able to fix delayed reverse transmission via software for the PCM. Multiple dealership repair attempts have not fixed this ongoing issue from 2022-2025. Videos available via email request. Dealership verified some of the concerns and Ford would only authorize software updates, new battery, some camera components. When this failed to fix they were not authorized to further repair. As a courtesy the dealership rebuilt the software and this did not fix the issues.

NHTSA #11689007

The contact owns a 2022 Ford Explorer. The contact stated that while driving at 20-25 MPH, the brakes were applied, and the brake pedal fell off. The brake pedal was not responding. The vehicle increased in speed to 43 MPH. The contact maneuvered around an unknown vehicle to avoid an accident, but the unknown vehicle turned and crashed into the passenger-side quarter panel. The vehicle traveled off a curb and landed in a ditch. The contact and two passengers occupying the second-row seats and one child passenger occupying the third row in a car seat sustained bruises and cuts and were transported to the hospital. The air bags did not deploy. There was no fire. A police report was filed. There was an abnormal beeping sound detected. There were no warning lights illuminated. The vehicle was towed to a body shop. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, who opened a claim and declined to assist. The failure mileage was approximately 57,865.

Allegedly reported: 4 injuries (as reported to NHTSA). NHTSA #11659021

Every morning when I go to leave in my 2022 Ford Explorer when it's cold or not. I go to start the vehicle and it automatically says that their is a malfunction in the brake system that it requires service right away. That advance track and a whole bunch of safety systems had failed. The instrument cluster is lit up like a Christmas tree. Then when you do put the Explorer into reverse, your foot almost hits the floor board and automatically starts rolling backward until you slam on the brake hoping it will stop. Then when it flashes stating that the Electronic parking brake is still engaged when it clearly isn't. Then you basically have no brakes until the vehicle "warms up", once you reach normal operating temperature on the Ford explorer you can park and shut off the car release the automatic parking brake then reengage the parking brake and it feels like it's missing the catch mechanism when your foot it on the brake l. Like it tries to engage but then doesn't. Then you open the door then close it, lock the car and wait 2-6 minutes for all the gauges to turn off then you unlock the car open the door press the start button without the brake to confirm no error codes pop back on and if they door you have to reengage the auto brake system off and on. Then rinse and repeat, then when it "fixes" itself no lights turn on and your brake returns to normal. About 50% of the time. Half the time when you first try to drive away the brakes give out and the same errors reoccur. Its extremely unsafe I've had this car for a year and half I brought this issue to multiple Ford dealerships and they say it would be 3 weeks before they could even look at it. I don't have that kind of time. I work and I have a [XXX] daughter and fiance to worry about. This needs to be remedied ASAP. I am planning on taking it to another dealer and the police department to find out what I can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11656720

I own a 2022 Ford Explorer purchased in April 2025. Since purchasing the vehicle, I have experienced multiple defects affecting safety and normal use. The instrument cluster becomes foggy, making it difficult to clearly see my speed while driving. The infotainment screen intermittently malfunctions and affects the backup camera display, reducing rear visibility. I also experienced fuel contamination that was confirmed and repaired by the dealership. In addition, the rear HVAC air vents close and do not provide airflow to the back seats. The vehicle has been taken to the dealership four separate times for different issues. Despite these repair attempts, the problems have continued or new issues have appeared. Due to the ongoing defects and safety concerns, I do not feel safe or confident operating this vehicle.

NHTSA #11708973

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was turned off, the contact was notified by the Ford App that the check engine warning light was illuminated and the message “Fuel Door Open" was displayed. The contact stated that the vehicle previously had a transmission software update due to the vehicle hesitating to accelerate while driving. Additionally, the speedometer intermittently failed to function as needed. The vehicle was taken to the dealer, who determined that there was water intrusion into the body control module fuse panel. The contact was informed that the battery and body control module fuse panel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 61,500.

NHTSA #11652806

The dash cluster screen goes in and out. Randomly began and got more frequent as time went on. This screen shows ones speed, gas, cruise control, lane assist, mileage and which vehicle mode it is in. Once the blacked out screen appears driver has no indication of these features. Evaluated by dealership and had to replace and reprogram the entire dash cluster at an out of pocket cost of $1846.

NHTSA #11642631

The contact owns a 2022 Ford Explorer. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed with a failed valve body. The contact was informed that the valve body needed to be replaced. The vehicle was repaired under warranty. The failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed output speed sensor. The contact was informed that the output speed sensor needed to be replaced and recalibrated. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The manufacturer approved of the buyback; however, the contact stated that the Lemon Law requirement limited the ownership to two years. The failure mileage was approximately 39,793.

NHTSA #11648382

My wife was driving the car all of a sudden the check engine light came on, and it started to flash on and off. The car started sputtering. She pulled over turned the car off and called me. I informed her to wait a little bit and restart the car. She did – and then the check engine light came on, but was no longer flashing, and a car started running as if no problem. I had the code checked out it is P0300 – which is an error code of random misfire detected in the engine. Fortunately, she was not evolved in an accident, even though she was traveling on the highway. I am taking it to the dealer as his recommended. This happened when the mileage on the odometer read 40,144.

NHTSA #11635503

The contact owns a 2022 FORD EXPLORER. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was not yet available. Local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact state that while his daughter was at a stop sign and depressing the accelerator pedal to drive, the vehicle stalled. The contact was concerned that control of the vehicle was lost and could result in a accident. In addition, the contact stated that when depressing the brake pedal there was an abnormal sound coming from the vehicle. The failure would occur on numerous occasions. The vehicle was taken to a dealer where it was diagnosed but the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure milage was 30,000.

NHTSA #11740100

Tire: 275/45/r21 110w all season Reported to authorized dealer (ford dealership) back in November 2024. Authorized representative from Pirelli came out this month to dealership regarding issue. No concern for safety whatsoever. Rep. Only offered maybe 25% that’s with purchasing new set of tires and sending my current tires back. Tires are falling apart in chunks.

NHTSA #11637972

A bolt sheared off of the wheel assembly and got stuck between the rotor and break pad causing damage to rotor and break pad. This has since been repaired by the dealership, I am not aware if it was inspected by the manufacturer. I have pictures of the damage from the dealership. No warning lamps or messages prior to the failure. It was in the dealership 900 miles (3 weeks earlier) for an oil change and tire rotation.

NHTSA #11633053

Seat warning module failed. When unbuckling seatbelt car does not recognize you unbuckled, therefore the airbag system does not recognize which seats are occupied. This would also cause a safety concern as you do not have to buckle the seatbelt with no warning or alert there is an issue. Car has been at Ford dealer for service for a month with them failing to find any other vehicle that they can replicate the problem. This is one Ford dealer, but it should be something that is investigated as it might be easily overlooked. Car has been in the dealership for the last month with no answers from Ford or resolution to the safety issue, following Federal regulations the dealer will not release the car back to us as it has a safety system malfunctioning.

NHTSA #11634961

When the car is put into reverse. The reverse camera display is delayed in showing or shows a blue screen in lieu of the rear view. It started to happen around the 26 or 28,000 mile mark.

NHTSA #11616528

No accident, I noticed strap fraying when inspecting the car seat. The lower car seat straps have fraying on them, rendering the car seat unsafe and unusable. My child will not be safe if a car crash would occur, she could potentially be released from the seat. It was reported to evenflo with pictures. They are claiming it is our fault and my 3 year old did it with something sharp. You cannot see the back of the straps as they enter the car seat. We do have photos of the proof. We also know there is an ongoing investigation into evenflo for this very reason.

NHTSA #11610242

An alert often shows up on the dashboard "check headlamp system. See manual". This is occasionally associated with one headlamp not working. This happens on and off. The alert spontaneously turns on, may stay for days or weeks and then spontaneously turns off. Ford dealership service were unable to fix this problem. This has happened multiple times since we purchased the car

NHTSA #11635142

Driving on the highway and the sunroof exploded. No one around and no overpass. No signs of impact or object in or near vehicle. No other damage to vehicle.

NHTSA #11589564

The backup camera and related system on the 2022 Ford Explorer ST has malfunctioned and failed to show any images. I'd had the vehicle to the dealer on 3 occasions, whereby I've just learned the issue was improperly diagnosed by another dealer as a faulty camera, but the real problem of a faulty processor was diagnosed and therefore not replaced. This issue puts me, other vehicles and pedestrians in particular risk as there is not rear camera image being projected. The problem has been confirmed by two dealers, diagnosed and now indication is to repair it. This is clearly part of the broader issues Ford is having with rear camera back-up systems.

NHTSA #11653910

As you drive and pick up speed at the range of 29 to 31 mph, exactly the car shutters and shakes. It is known by Ford that the driveshaft needs to be angled due to the hybrid battery location in the car. This particular problem is consistent with a driveshaft replacement that has been known by Ford as well as bearings in the driveshaft. I have had problems with the shuttering in this vehicle almost since day, one of owning it.

NHTSA #11547488

The failed component is the cruise control. It is available for inspection. Unknowingly, the speed increased by 10 miles an hour, without touching any buttons or controls on the steering wheel. With cruise control on, the driver might be not as engaged with the automobile, as if there was no cruise control. I will have the issue brought before my Ford dealer on Monday, September 25, 2023. There were no warning, lamps, messages, or other symptoms prior to the cruise control increasing speed. It only increase speed by 10 miles an hour. However, it occurred at 55 miles an hour,and 70 miles an hour. The issue occurred on a drive from Des Moines Iowa to Evansville Indiana on Monday, September 18. Driving conditions were perfect, no rain dry payment. This incident occurred four times during the 9 hour drive.

NHTSA #11545746

While merging on to the freeway, while trying to achieve freeway speed, the Explorer lost all power for about 10 seconds. During that time, multiple error messages appeared on my dashboard. The messages included "Pre-Collision Assist Not Available" and "See Manual". Several Error message were sent to my FordPass app. The messages include: 1."Service Engine Soon Warning - The powertrain control system speed sensors have detected the transmission did not achieve the gear expected and may be slipping internally..." 2."Service Engine Soon Warning - The powertrain control system has detected an internal PCM communication error. The PCM will invoked failure mode effects management (FMEM) operating strategy that maintains limited vehicle function..." 3."Pre- Collision Assist Not Available - The collision warning system has detected either a fault or an obstructed radar sensor". 4. "Powertrain Malfunction/Reduced Power - Illuminates when the system has detected a powertrain or a four-wheel drive fault. I was almost rear ended because I could not achieve freeway speed while merging onto the freeway. The vehicle has been at the dealership for 3 days. I am still waiting to find out what the diagnosis is.

NHTSA #11543004