2020 Ford Expedition: Recalls, Complaints & California Lemon Law

SUV jerks when shifting, hard shifts, transmission fails to shift preventing driver to speed up resulting in hazardous driving condition when entering a highway. Metal shards recovered from transmission fluid checks. Occurs consistently when moving to higher speeds, i.e. acceleration from red light to green light. Or entering highways, freeways when acceleration is needed.

NHTSA #11735709

On at least 5 separate occasions the vehicle has slowed significantly and failed to downshift in order to accelerate. This has been accompanied by high transmission temps and power train warnings. In one instance the vehicle slowed to below 40 mph on an expressway with a speed limit of 70. Eventually the vehicle will downshift with a harsh and erratic shift which will then accelerate the vehicle. I'm at the point where it does not feel safe to have the vehicle on the expressway.

NHTSA #11736590

The transmission has now stalled in 2 situations within 7 days. Stops pulling for about 30 seconds, then a loud pop occurs as the transmission kicks back in to working. 53,000 miles on the vehicle, no warning lights came on or currently on.

NHTSA #11732920

While merging on to highway vehicle made loud clunk, transmission slipped and vehicle went into fail safe mode(limp mode). Vehicle would not accelerate when pushing on gas pedal for 8 seconds. Tractor trailer truck behind us slammed on its brakes as well as 3 other vehicles due to tractor trailer truck swerving in lanes to stop. Was almost rear ended by tractor trailer truck. Vehicle has TSB’s on 10 speed 10R80 transmissions but no recalls. Vehicle does not throw code so vehicle can not be assessed or repaired according to dealership and Ford motor company. This is a huge fatality risk and safety issue regarding multiple claims of the 10R80 transmissions in the newer ford expeditions.

NHTSA #11731316

While driving my 2020 Ford Expedition at approximately 50-60 mph, the vehicle experienced a sudden, unintended downshift without driver input. The dashboard gear indicator abruptly dropped to "1st gear." This caused rapid deceleration and a mechanical "chattering/popcorn" noise as the transmission struggled to find a gear. The loss of power in traffic created an immediate safety hazard and risk of a rear-end collision. A certified Ford dealership (River View Ford - Oswego, IL) has diagnosed this as an internal Transmission failure.

NHTSA #11718565

The 10-speed automatic transmission has harsh/ erratic shifting, clunking, hesitation and power loss. We were turning on to a 4-lane highway. The expedition lost power and would not go. A vehicle almost ran into the back of the expedition. When we tried to accelerate the transmission made a clunking/ grinding sound and finally went into a gear. Yes, the problem has been reproduced by the ford dealership. It is scheduled to be inspected this week. There were no warning lamps or messages or other symptoms of the problem. The problem started a week ago.

NHTSA #11720044

My Ford Expedition (2-wheel drive) is experiencing jerking at variety of speeds, (changing gears, slowing down) and will sometimes get stuck in gear when I press the gas. Today, as I was entering the freeway, I pressed the accelerator and the transmission did not engage—there was no power at all until I released the gas pedal and pressed it again, at which point it finally engaged. This issue happens intermittently and is a serious safety concern, especially because I cannot predict whether the vehicle will hesitate or fail to respond when accelerating.

NHTSA #11716328

TRANSMISSION CLUCKS WHEN CHANGING GEARS

NHTSA #11719398

Transmission will randomly jump while accelerating and downshift to the point that we have to get to the interstate shoulder. This has happened many times.

NHTSA #11709832

2020 Ford Expedition with 38,094 miles started having delayed and rough shifting a few days after my warranty was out on December 12th. 2024. I had looked up the issue before I took it in and found all these complaints and was worried mine was having this same issue. Took to our ford dealer and it was confirmed that my 10R80 transmission had failed and my CDF drum is worn and quoted 5600 to fix! They refuse to cover the cost knowing I and 1000's of others have had this same issue. FORD refuses to acknowledge it and the consumer is left with bill. I have owned 2 ford Explorers and 2 Expeditions in my driving life and feel like they have screwed me over. This needs to be resolved. They need to be held accountable! I am at a loss here and cant afford this fix so does a practically new ( by mileage terms ) car just sit in the yard and rot now??

NHTSA #11709023

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25E070000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that he lived near a School Zone and was concerned that the failure could occur, causing the vehicle to strike and injure children on the road. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that the vehicle was safe to drive because the recall was not a safety recall. The contact had not experienced a failure.

NHTSA #11702566

I am suggesting an investigation into the 2020 model Ford expedition relating to the 10 speed automatic transmission in this vehicle and others in previous and newer models. The problem is known and has been well documented that the transmission often fails and pops out of gear especially when accelerating and is extremely dangerous for obvious reasons while passing or climbing hills. There is not a recall for repair or replacement of these transmissions. The recommended service for this transmission occurs at 150000 miles according to the owners manual however failure often begins well before the first recommended service interval. The cost to repair or replace the equipment often exceeds $10000 and service managers are well aware of the issue.

NHTSA #11706735

The incident occurred while traveling at 75 mph on the interstate. The car felt like it tried to put itself in park and slammed forward violently, at that time it came up with a shift fault light on the display, it shifted to neutral so there was no movement of the vehicle it was free wheeling, then it slammed itself back in a low gear where the vehicle slammed hard and the car engine was redlined. The transmission then proceeded to shift back up into a higher gear. All this while traveling at 75 mph. My concern, if one of my kids were driving it, or the road conditions would have been wet or snowy we would of had a very different outcome. The vehicle was sent to a Ford dealer where they found a park shift failure and shift issues recommending a new transmission. Ford was not willing to warranty the transmission even with the issues experienced and forced me to pay 60 percent of the cost. I find this hard to believe since a family could've been severely injured or killed. Previous to this incident, there were no warnings, lights, or concerns, the issue came out of the blue.

NHTSA #11706282

I got a brand new transmission put in at the beginning of the year but my whole car spits and sputters and shakes going 45 and when I am backing up it throws me forward(almost in the car in front of me) instead of reversing and making a loud clinking noise

NHTSA #11701577

My 2020 Ford Expedition Platinum VIN [XXX] miles suddenly began harsh shifting violent kicking/jerking and lunging between gears while driving at highway speeds 65-80mph. The vehicle slams into gear unexpectedly and has nearly caused loss of control on multiple occasions. Dealership diagnosed CDF drum failure in the 10R80 automatic transmission requiring full transmission replacement at a cost of 8,057 (TSB 25-2132 and prior TSBs). This is a known widespread safety defect affecting thousands of 2018-2022 Ford vehicles equipped with the 10R80 transmission. Ford has issued multiple TSBs and is currently facing class-action litigation over this exact failure. Despite the clear safety implications and identical cases being approved for 100% goodwill coverage, ford is refusing full repair coverage in my case. This defect presents an unreasonable risk to motor vehicle safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11700821

Transmission stalls, shifts hard, shutters,. Had the transmission rebuilt about four months agoand similar issues are already starting with the rebuilt transmission.

NHTSA #11697822

2020 Ford Expedition FX4. Towing a four wheeler and motorcycle on the expressway. The suv was in tow / haul mode and on cruise. The car downshifted to go up a incline and made a booming noise and then composed its self. Shortly after, I tried to pass a car, and the trans downshifted, made a couple of loud clunks, shuddered, lost all power. After a couple terrifying seconds it composed itself, found gear and maintained speed, acceleration was not possible as the trans would go out of gear. Further down the road, it did the same thing, clunk, clunk out of gear, no power. There were NO warning lights. I took it out of tow mode and tried both sport and standard settings, both had similar issues. This was the scariest situation I have ever been in with a car mechanical issue. Note: We were ~120 miles into the 160mile trip. The OAT temperature was ~45 degrees. Trans temp showed 250 degrees when acting up, and dropped to 220 by the time the trip ended. Odometer shows ~77k. CPO, dealer maintained.

NHTSA #11697035

The transmission failed. It is being rebuilt when the dealership can get to it. So it's available until then. The transmission would slip, lag shifting or slam into gear sporadically and unpredictably. This caused inconvenience at best and erratic vehicle behavior that endangered myself and other drivers at worst. This has been confirmed by the dealer who recommended a rebuild with improved parts to correct this know condition/failure. Yes the Ford dealer inspected the transmission. There we never any warnings or messages to indicate anything is wrong. The symptoms progressed for a couple days before I brought it to Ford.

NHTSA #11697537

While overtaking another vehicle on the interstate at 75 mph, a loud clunk was heard and drive power was temporarily lost as the car slowed by 20 mph. The transmission subsequently reengaged, enabling the vehicle to regain speed. At that time, there was no traffic behind. No warning lights appeared, and the dashboard gauge indicated normal transmission temperature. The transmission fluid had been changed approximately 5,000 miles earlier during the 100,000-mile service. Since this event occurred late Friday afternoon, I was unable to contact the dealer.

NHTSA #11695591

Transmission exhibits harsh shifting and slippage. One scary example is when accelerating at highway speeds, transmission will occasionally and suddenly drop into first gear causing complete loss of power to the wheels. On occasion will also display transmission warning on dash and lock into 4th gear, causing vehicle to exhibit downshift breaking and rapidly slow vehicle when in traffic at highway speeds.

NHTSA #11690849

Transmission losing power while driving. This is a known safety hazard with this 10R80 10 speed transmission with a poorly designed CDF drum. Ford chooses to wait and hope for power train warranty to expire so can be fixed at customer’s expense. This is a safety issue. If I was entering a roadway and needed to accelerate and car had no power, a terrible accident could happen.

NHTSA #11691006

While driving on the interstate (I-35) and attempting to pass a vehicle, the transmission went out of gear and felt like it was in neutral for a few seconds and then ‘clunked” back into gear finally. This happened 4 times that day. This happens almost every time we go on a trip with this vehicle and is extremely dangerous to my family as well as other drivers. This seems to be a common issue with this model/year. It’s been reported to our dealer multiple times and they attempt to reprogram but doesn’t change anything. They said there’s no other fix. I have extended warranty.

NHTSA #11684052

Component/System Failure: The vehicle is experiencing a catastrophic transmission failure (specifically the 10R80 transmission) beyond what is described in Ford TSB 24-2101. The transmission slips significantly and loses all power transmission while in motion. Safety Risk: My safety and the safety of other motorists are at extreme risk. While driving at highway speeds (approx. 65-70 MPH), the vehicle suddenly loses the ability to maintain speed or accelerate. This causes an immediate, unexpected deceleration in high-speed traffic, nearly resulting in rear-end collisions. The system takes several seconds to "reset" or catch a gear, during which time I have zero control over the vehicle's propulsion. This is an intermittent but recurring failure that makes the vehicle unpredictable and life-threatening to operate in traffic. Confirmation/Inspection: The problem has been confirmed by a Ford dealership service center and a secondary certified independent mechanic. Both confirmed the transmission is failing and cited TSB 24-2101 as the diagnostic path. The Ford dealership inspected the vehicle and confirmed that a full transmission replacement is required, but stated they would not provide financial assistance as the vehicle is just past the default warranty, despite the TSB acknowledging a known manufacturing defect. Symptoms/Warning Lamps: Symptoms began approximately August 2025. There were no warning lamps prior to the first failure, although it flashes lights temporarily when the problem occurs. The primary symptom is a sudden "free-spinning" or rattling engine sensation followed by a complete loss of forward momentum. The issue has grown progressively worse over the last months and as such is not safely drivable.

NHTSA #11718945

Driving and transmission gear bumping hard when shifting gears. Have pulled out twice to pass and transmission made hard bump and I could not go anywhere. The last time this happened was 7/29/25 and it made a lot of clanking noise and the faulty light came on. I let off the gas and it went back in gear and I made it home and have not drove it since. Ford dealership said there was no recall on transmission but I have read alot of complaints from other 2020 Expedition owners about this problem I have 70,000. plus miles and have taken extreme care of this vehicle.

NHTSA #11677421

We bought this truck new. When accelerating in “normal” transmission, mode, it would downshift and the turbos would kick in at the same time giving an unwanted surge of power. I found that driving in “sports” mode would give me more normal acceleration. Another issue I had as it got older was getting a big clank from the transmission when putting it in gear, especially in the morning when cold. I described it as hitting an anvil with a hammer. I took it to our local Ford dealer in Carthage, Missouri in early January 2025. The Service Rep said this was normal and I should let the truck warm up before shifting into gear. I told him I parked in the garage and that was not possible. He did not schedule an appointment to check it. About two weeks later on February 5, 2025 with 57,796 miles I returned to the dealer and insisted they check it before the warranty expired. They found nothing wrong. On the weekend from [XXX], I drove approximately 700 miles. During this weekend when accelerating to pass cars at highway speeds the truck would lose complete power like the transmission had shifted into neutral. This happened at least three times. I took the truck back to the Ford dealership on August 7, 2025 with mileage of 66,683. They said the transmission needed replaced. My cost was $9914.95. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11709632

Hard downshift, loss of power.

NHTSA #11674561

The contact owns a 2020 Ford Expedition The contact stated while depressing the accelerator pedal, the vehicle failed to respond as intended. The contact stated that the gear shifter operated independently. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified on the failure and transferred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 127,000.

NHTSA #11674028

Info sent to Ford in working with cust service w/o action: Our 2020 Expedition had 4 separate instances of slipping out of gear during a road trip (2 instances on 7/11 and 2 on 7/19). During each incident, the vehicle slipped gear at highway speed, RPMs maxed out on the dial, lost all acceleration and significant speed, and the vehicle remained unresponsive for several (3-5) seconds until finally accelerating after the unresponsive period. It goes without saying that completely losing gear at highway speed while navigating traffic is a serious life and safety issue. Having that occur four times on a single round trip presents unreasonable risk. We documented the mileage and engine conditions by taking a picture of the dash after recovering from each occurrence. Those details were shared with the Krieger Ford service center on 7/22. That Ford service team was not able to recover fault codes from this information. Without being able to identify a root cause based on lack of fault codes, Ford Service performed a transmission relearn on 7/22. The service team confirmed this step is an initial measure due to lack of codes and not being able to see inside the sealed transmission. Abandoning further assessment in favor of a potential but unlikely quick-fix may be appropriate with an inconvenience issue, but not acceptable on one with such serious consequences. I recognize that further assessment will require additional cost. The assessment cost relative to the risk associated with not properly addressing the root cause of this dangerous issue is clearly justified. I’ve previously communicated this same situation to Ford when it occurred on a road trip in July of 2024. We contacted the dealership (Germain Ford of Dublin) and were deferred multiple months due to Ford's transmission tech backlog. The codes were not available by the time a service appointment was open. Without error codes and a single occurrence at that time, Ford service was unable to investigate further.

NHTSA #11675756

Failure of transmission, leading to unsafe operation on roadway.

NHTSA #11676902

I was driving pulling off an exit incoming to a highway that needed me to speed up to catch a 65 MPH traffic while I was going 35MPH the car while on D for drive somehow engine REV went up to 5500 RPM no power to drive vehicle slow down to 30MPH and all of the sudden a Violent engine and all the body clunk as if another gear or Park all of the sudden! Tires stop spinning as you can hear tires screeching and this lasted a second and then transmission caught up again and started to accelerate again normally. We were almost hit from a moving truck behind us with 3 small kids in the car! This already happened 3 separate times while we are out traveling out of our hometown. 98 degrees outside dry conditions flat surface in Florida Got it all on Dash Camera on VIDEO and Audio Hope to get this fixed before someone gets KILLED!

NHTSA #11668582

The contact owns a 2020 Ford Expedition. The contact stated that while the transmission was shifting in and out of eighth gear, the vehicle failed to respond as intended. The contact stated that the transmission occasionally failed to shift into eighth gear. While decelerating, the vehicle responded, and the transmission shifted roughly. The failure became persistent over time. There was an abnormal clunking sound coming from the vehicle. The transmission fault message was displayed. The local dealer was contacted and confirmed that there were no issues or recalls on the VIN related to the failure. The dealer informed the contact about a diagnostic test to determine the cause of the failure. The vehicle was taken to a transmission specialist who informed the contact about a transmission replacement and the cost to rebuild the transmission. The manufacturer was not contacted. The failure mileage was approximately 70,000.

NHTSA #11744269

Transmission hesitated when entering traffic almost causing accident. This is not the first time this has happened. After the first incident I addressed the issue with the service manager. He said it’s common that this model transmission shifts rough, and has some hick ups but, nothing to worry about. It also randomly shifts into neutral randomly.

NHTSA #11666940

I’ve owned my 2020 Ford Expedition for just over a year. Initially, the transmission performed flawlessly. However, over time I’ve noticed a few concerning issues: At low speeds, the transmission shifts very hard. While accelerating at interstate speeds, it feels like the transmission is slipping. When I shift the vehicle into gear, it makes a loud clicking or knocking sound.

NHTSA #11671859

At highway speed 70mph, I accelerated and the vehicle downshifted to 1st, followed by loss of gear with a loud clunk. Then alarming for transmission. After coasting to about 30mph the teansmission clunked again and powere cane back. Happened while passing a semi truck. This was reproduced multiple times, on demand and I have video documentation. Dealer eventually rehauled the transmission. But now its starting to miss gears / have hard shifts. This transmission is a Huge safety risk.

NHTSA #11660535

See attached document for complaint.

NHTSA #11673872

My transmission started jumping gears and slipping at 65k miles. I had it checked out then and the mechanic said that these transmissions shifted rough, but they were not really sure why and that they reprogrammed the computer and that should fix it. It went on intermittently for the next 6 months to a year and I took it in again and was told they couldn't get the transmission to shift rough or skip so I would have to come back once it got worse. The longer I drove it, the worse it got until I would regularly lose all power to the wheels even at high speeds as the transmission failed to find a gear to engage. I finally took it back to the dealer again and this time they found that the front differential had failed and was full of metal shavings, the transmission was shifting really hard and missing gears and the driveshaft seal had failed and begun leaking as well. The vehicle had approximately 90k miles on it, and Ford didn't even recommend a transmission service/fluid change until 100k. I drive almost exclusively highway, rarely use 4WD, and had only towed twice with less than half it's capacity. I pressed the Dealer and Ford on how it's possible that a transmission fails before it's first recommended service. They said it shouldn't have and offered to replace my transmission with a remanufactured one for the low price of over $9,000. I had the transmission rebuilt at a local shop who said they are regularly rebuilding these expedition transmissions and that they fail frequently. The vehicle losing all power to the wheels, with no warning lights and searching for gears with no warning is incredibly dangerous. After doing this several times, it did eventually throw the first loss of power blinking lights across the dashboard, and day transmission fault.

NHTSA #11706820

My check engine lights comes on and off reading that it is a failure with the catalytic converter. Check engine light had been on for 2 weeks I had already called Ford to set up appt. The evening before taking truck in check engine light went off. I called Ford 5/13/25 that light had gone off do I still take truck in. Since I received letter for recall, I took truck in for service . They say they only need to reprogram the PCM but now they are saying that the Catalytic Converter is bad and needs to be replaced costing $5000. What is Ford thinking this truck has been nothing but problems. I told tech that truck has been running accelerated for a few weeks when driving. Problem with check engine light could not be reproduced since it turned off the day before I had appt set. Rep told me that they just needed to see if they could read that it was the recall issue and they would just reprogram it.

NHTSA #11661118

At 45000 miles the transmission started slipping gears, we took into our local ford dealership for a warranty repair. They had it for a month and a half stated the computer just needed reprograming. Well now we sit at 72000 miles and the vehicle needs a WHOLE new transmission. They are stating that due to axial movement of the CDF clutch cylinder bushing it has caused failure of the transmission. My vehicle has came to a complete stop no warning multiple times in the middle of the roadway, I have been stopped at a red light and when I hit the gas, the car rolled backwards. There were ZERO warning lights, only a hard shift every now and than. The car is currently at the dealership and ford is refusing to help even with multiple other vehicles with this same issue. They have sent me a 10k bill. From my understanding this same transmission has already been recalled in other ford vehicles.

NHTSA #11657734

Transmission has exhibited harsh/delayed engagement and/or harsh/delayed shift during lane changes, almost causing me to crash on two occasions.

NHTSA #11683793

The vehicle's transmission shutters upon rapid acceleration, especially at high speeds. It feels like it goes into neutral while trying to shift and jerks into the next gear. The RPMs shoot up and back down when this happens. You can also feel the car lose power (decelerate) when this happens.

NHTSA #11656428

We have replaced our transmission twice and sending the truck in for a third replacement. The transmission does not run smooth and when it shifts from 3rd to 4th gear it drops into gear very roughly. The last time it did this the TCM also faulted which stuck the truck in 7th gear while driving on a highway. Ford will only replace with the same part in a manufactured condition.

NHTSA #11654596

A 2020 vehicle with 80K miles is in need of a new transmission, after having hard shifting problems a few months previous. Rarely used for any towing. Appears to have a defective transmission.

NHTSA #11654593

The Shift Cable is not seating correctly causing the vehicle to slip out of gear. This mostly occurs if you are at cruising speed and then accelerate to pass a slow vehicle. The Transmission slips out of gear and then you have to decelerate to allow it to find gear. It also makes a hard clunking noise when shifting out of park into drive. This is the same exact issue that was recalled for the police versions. However, my vehicle has the exact same issue and concern, verified by the Ford Technician. Mine is not covered under the recall as it only covers Police versions. So I was asked to pay $9,859 for a new transmission. I am 6,000 miles outside of warranty and have no vehicle to drive now as my 4 year old vehicle is basically totaled over a transmission. Ford Corporate declined any financial assistance even though it is a known product issue.

NHTSA #11651983

My 2020 Ford Expedition was repaired by Ford (under the power train warranty) in early 2024 for down shifting and loss of power when attempting to accelerate. That repair took multiple weeks. Last week (March 2025), while driving on the highway at 75mph, the vehicle lost all acceleration and the power train warning light came on. We pulled over since we could not accelerate. The vehicle was brought to the same Ford dealership where they diagnosed another transmission issue. The vehicle remains at the dealership until Ford determines an exact diagnosis and how they will proceed. The vehicle has now had two major transmission issues, the second of which occurred at highway speeds. The vehicle was purchased new in June 2020 and currently has 56k miles.

NHTSA #11653983

When accelerating quickly, such as to pass, the truck feels as if it is in neutral. when the gas pedal is pushed down, the RPMs jump up, but the truck doesn't accelerate. After letting off the gas, the RPMs will drop, there is a loud "clunk" in the rear end and then power will be restored. No codes are being stored to diagnose issue. Happens intermittently and all speeds.

NHTSA #11657759

Transmission, it is available for inspections. Loss of acceleration power while at interstate speed, the otr driver behind us could barely stop quick enough. Two more occurrences happened same trip while driving from New Orleans to Lake Charles. Driving 75 in left lane, took foot off accelerator to coast and navigate into right lane and while transmission was supposed to be downshift, I lost power again and watched my RPM’s rise suddenly. Ford dealership ran diagnostics, and told me the valve body needs replaced at roughly 2k, I am 15000 out of warranty and they acted like they knew but wouldn’t help me. An independent transmission dealer in Lake Charles told me to trade the vehicle in or put a 2025 ford transmission in at 7k, the problem is, I don’t have that kind of money, and this should absolutely not be happening at 85k miles. He insisted the transmission was damaged and dangerous to be driving, and this is prevalent with the type of transmission in fords and chevy’s from 2019-2024. No warning lights or alarms came on at the time of these incidents that I recall, honestly I was too busy making sure I didn’t kill my wife and 4 kids. Apparently, this is a well known issue with these transmission, but now I’m faced with having to either trade in a vehicle that I am most likely upside down on, to no fault of my own, having to purchase a new vehicle that fits my family, or purchasing a 2025 ford transmission at the recommendation of local transmission dealer, there is no history on ford 2025 transmissions so idk if this the way to go. While I will get this figured out, I am taking the time to express my personal concern and experience in this matter and hope there are no future casualties related to this issue, which I’m afraid Ford will only address if there is, sadly.

NHTSA #11650935

I was driving my vehicle at 48 mph and went to accelerate; the car slips out of gear and drops into neutral, started smelling smoke. This is the 5th occurrence. Previous occurrence happened while traveling in dark, rainy weather on the interstate. I am lucky that no accident occurred. I had car serviced for this same issue in 8/2024, but they did not fix the transmission issue. The vehicle is currently at the dealership service department. The dealer has been unable to reproduce the issue as it has happened a handful of times and does not give the service department a diagnostic code upon diagnosing. The dealer service department inspected the vehicle and is saying that I need a whole new transmission, although the first time I took it in for the same issue they fixed the throttle body, which is completely unrelated to the transmission. At the time of all of the incidents, the car flashes a "system fault/failure". It happens so quickly I cannot remember exactly what it says. When service department tries to diagnose there are no diagnostic codes. No warning symbols appear on dash after car is shut-off and restarted. This seems to be a known issue with Ford 10-speed transmissions (10R80). Why have they not had to recall these? I am lucky that I have not injured in these incidents. Are they waiting for someone to get critically hurt??

NHTSA #11650368

First my vehicle kept saying service shift system fault, then when the dealership did something to repair that, the next week they told me I need a new transmission. This put my family of seven at risk because the transmission started stalling while we were going on a trip and also had a hard time shifting to different gears and would make a clunking sound. We also started rolling backwards down a hill and barely made it up the hill. The car also started stalling while I was driving it on the interstate which almost made us get into a multi car accident at night. When I took my vehicle to one ford dealership they told me it was the transmission but when I took it to a different one they told me something else just for them to fix it and then a week later tell me it’s the transmission. My Expedition has been at the Ford dealership for over two weeks now because I’m trying to get goodwill assistance from the Ford corporate office. The warning sign that came on was service system fault and a wrench light.

NHTSA #11651936

The contact owns a 2020 Ford Expedition. The contact stated while driving 65 MPH and depressing the accelerator pedal, the vehicle turned off and downshifted independently. The vehicle was not diagnosed by a dealer or independent mechanic. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 20V197000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 88,000.

NHTSA #11659797

While driving on a highway at approximately 40mph, attempted to pass a slower vehicle. I accelerated and the vehicle dropped down in gear, started shuddering, lost power and the MIL light started flashing. I pulled to the side of the road and the vehicle shifted into another gear and seemed to operate normally. Vehicle is currently at the Ford dealership, where they say that I need a new transmission.

NHTSA #11651491

The transmission on my Ford Expedition is "slipping" and causing safety concern when there is a need to accelerate or decelerate, but the transmission is struggling to shift into 8th gear and then when it finally does, it causes an abrupt jerk. This has put my family in at risk several times, but we had an incident this morning and I decided it needed to be reported. The dealer was able to inspect, diagnose, and confirm that the issue was that the "CDF drum that holds the gears in the transmission." The issue was repaired under the existing powertrain warranty, however, the exact same issue is now occurring again for a second time a few months after the initial repair. This leads me to believe the parts are faulty and need to be replaced with a different/better part. I also want to share that this issue is being experienced by other people that I know who drive newer Fords. There were no warning messages or lights the initial time or this current time.

NHTSA #11642565

Shortly after purchasing this vehicle used in May 2024, we began experiencing hard and erratic shifting, particularly between 4th to 5th and 7th to 8th gears. On August 12, 2024, a Ford dealership performed a PCM update, which provided only temporary and partial improvement. The issue was never fully resolved. In January 2025, the vehicle was diagnosed with a failed CDF drum within the 10-speed transmission. We paid $4,610.13 out of pocket for this repair. Despite this repair, the same transmission issues have persisted. The vehicle continues to exhibit hard, delayed, and unpredictable shifting that affects drivability. Most recently, we were advised that additional transmission work may be required, potentially including a full rebuild or replacement estimated at approximately $9,200. We have also incurred additional diagnostic costs related to this repeat failure. The erratic shifting creates inconsistent and sometimes delayed acceleration, which raises safety concerns when merging into traffic, crossing intersections, or maintaining consistent vehicle speed. Based on our research and discussions with a transmission specialist, this issue appears to be common among 2020 model vehicles equipped with this transmission, suggesting a potential defect rather than normal wear and tear. This ongoing failure, even after a major repair, raises serious concerns about the reliability and safety of the vehicle.

NHTSA #11736730

The transmission in the car caused a complete loss of power. The car stopped in the middle of the street and was almost rear-ended. Our infant son was in the car at the time. We were very worried about our safety. The "see manual" warning light flashed on the screen. We had to place the car into neutral and was able to finally make it to a safe location.

NHTSA #11630528

The contact owns a 2020 Ford Expedition. The contact stated that while driving at 50 MPH, the vehicle suddenly down shifted on its owns rapidly reducing vehicle speeds. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 74,000.

NHTSA #11628655

Transmission jerky and randomly kicks out of gear on higher speed creates dangerous situations on highway.Previously reported problem!Ford failed to repair despite multiple requests!Putting my family in danger!

NHTSA #11628256

The transmission slipped out upon acceleration. I was trying to move out of the way of emergency vehicles when the transmission lost all gear numbers and "Service Transmission" popped up on the screen. I depressed the accelerator and the transmission went to gear 1 and then went back to the appropriate gear number 5. This has been happening now for over 2 years off and on. I tried to have the dealer diagnosis it before 60,000 and they couldn't find anything wrong. I have talked to multiple people who have expeditions as well and they are experiencing the same issue.

NHTSA #11626333

I have experienced on multiple occasions when driving that the transmission doesn’t know what gear to go to when shifting. If I accelerate and have to let off the gas because traffic is slowing down and they start going again the transmission doesn’t know what to do and no matter how far you push the pedal the engine doesn’t do nothing. The transmission doesn’t kick in and you have to go to the side praying you don’t get hit before it’ll go into gear. This has happened while merging on the interstate and regular traffic and I took it to Ford and they told me it was normal. To me this does not seem normal imposes a severe safety risk.

NHTSA #11624139

Nothing noted on dashboard. Daily has a hard shift from park to drive. Also has a hard shift occasionally when dropping down a gear after pressing the gas to accelerate.

NHTSA #11622936

The ten speed transmission that is standard on Ford vehicles of this caliber, has begun to skip gears. There appears to be a delay in switching from fifth gear to seventh gear. The exact same problem occurred on our last 2018 expedition max to the point the transmission was nearly inoperable. This ultimately led to a replacement of the transmission costing $6000. The vehicle became undrivable at that time due to potential hazard of driving and warnings from our mechanic. Our current vehicle has not yet been evaluated by Ford mechanics. The same symptomatic changes are occurring on this car as did the last. The car will go to the mechanics in short order. There is concern that there is a faulty transmission being manufactured due to the same problem occurring in the same make, and model of vehicle only two years apart.

NHTSA #11621982

Transmission jerks.Also transmission randomly drops out of gear at 60-65 m/h which make the vehicle stall.Putting passengers dangerous situations on highway.Very dangerous.Car been in shop twice but no adequate repairs been made.Requested transmission exchange which would take care of problem.Request been denied.Putting my wife and two of my children in danger.This car has 10R80 transmission which notoriously has bad reputation.Mechanic claims could not create issue but however does see some problem with the transmission.

NHTSA #11621385

Vehicle does not shift properly usually during gears 3-7 and it skips and jerks really bad and it loses power. It happened as I was entering expressway and vehicle lost power and I almost got hit by a tractor trailer from behind.

NHTSA #11626042

The contact owns a 2020 Ford Expedition. The contact stated that occasionally, while putting the vehicle into drive or attempting to accelerate from a stop, the vehicle first hesitated or jerked before shifting into gear. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the CDF drums and seal in the transmission were faulty and needed to be replaced. Additionally, a transmission strategy download and transmission shift adapt tables needed to be performed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.

NHTSA #11658456

Driving at non-highway speeds on roads with hills, the vehicle aggressively downshifts occasionally. It isn't all the time, and it is difficult to duplicate, but it feels rough. I believe a TSB has been issued for this issue. It is well documented and should be recalled, as the known issue was repaired in the 2024 model.

NHTSA #11615046

From early on, the vehicle had a hard shift from 7 to 8. This was discussed with the dealership and they claimed they couldn’t recreate it. This has been the life of the vehicle. About 6 months ago it began to hard shift in other gears. 3 to 4 being the most common. Then 2 months ago it would slow down, you could hear grinding, then jerk violently forward (finally getting into gear). When we called the dealership to ask they said they would have to look at it. But it was not consistent enough. The vehicle eventually began to slip from gear and jerk forward into gear, everyday. Almost causing me to be rear ended multiple times. Loosing speed at anytime and causing random speeds with the inability to regain speed until the car “found” a gear. I would be driving 60 mph and it would find a lower gear and jerk into gear. It needs a whole new transmission. FORD is aware of this issue with the 10R80 transmission. 3.5 eco boost. My car is un driveable now. It fails to find a gear. A quick Google search will showcase exact stories just like mine with people saying the exact same thing. Harsh shifting. Jerking. Grinding. Loosing speed while driving. FORD didn’t have a fix for anyone. And now new transmissions are the only fix. Please inspect.

NHTSA #11613293

Transmission issue hard shifting slipping out of gears

NHTSA #11611853

The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

NHTSA #11611144

The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle quickly resumed normal operation; however, the failure would soon return after the initial failure. The contact took the vehicle to the dealer and was informed that there were no recalls on the VIN. Upon investigation, the contact discovered NHTSA Campaign Number: 20V197000 (Power Train); which was linked to the failure. The manufacturer was notified of the failure and confirmed that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 97,000.

NHTSA #11624180

Multiple times our car has experienced issues of transmission stalling while at highway speeds, the most recent Wednesday August 7th upon acceleration on highway car lost power and ability to accelerate, a ticking noise was noticeable, very brief shifting alert came across dash and disappeared quickly, no alert was sent to my phone application. The engine did not completely die, but briefly had no power, after letting off of the gas momentarily and re trying the car shifted hard and began to accelerate again. We did take our car to the Ford garage in April of 2024 with these very complaints, we were told no such issues were found with our transmission and ended up having to pay a fee despite our car being under warranty.

NHTSA #11609020

The 2020 Ford expedition has transmission issues. It will slip gears in the middle of driving, it will stall when trying to change gears from park to reverse to drive. When accelerating the vehicle will rev up in RPMs and drastically drop speed I’ve had to almost come to a complete stop on the interstate driving 70+ miles an hour. There were no lights or warnings that appeared on the dash. We took it to a mechanic to have it inspected and we were told that we need to replace the entire transmission. We contacted the Ford dealer in which we purchased it from and they are not willing to address the issue. I am a mother of four children, and I’m regularly driving in the vehicle to take them to and from school and various activities. I am very concerned about the safety of myself as well as my children. Should we be driving and the transmission completely shut down. Since having the vehicle looked at by a mechanic, the warning signs have now turned on and appear every time I start the vehicle.

NHTSA #11612359

Vehicle 10 speed transmission issues. 3x in ford dealer for diagnostics and repairs. 3rd time they did a transmission rebuild. Vehicle was apparently deemed fixed and safe Since then I have almost had 2 head on collisions with 4kids and 3 adults in the vehicle at a speed of 60mph. I went to pass on a single lane road & as I pulled out and put my foot down on the gas the transmission clunked loud, went into neutral and just revved very high rpms. I had to pull back in to my lane in which the car behind me had moved up and there was no space. If it wasn’t a head on collision I could have been rear ended. I also slowed from 70mph to turn a corner and as I started the turn the transmission could find its gear and launched forward.

NHTSA #11605771

Lost control of vehicle…RPMs almost red lined..transmission shifting gears incorrectly

NHTSA #11606079

When driving down the freeway at about 65 mph, i started to accelerate and the transmission disengaged and all power was lost. I let off the gas and about 10-15 seconds later the transmission engaged and i could accelerate. This has happened on two occasions so far. This could have caused someone to crash into me as all power was lost.

NHTSA #11605511

Transmission started shifting hard (into and out of park to drive) and (between 3-4 and 7-8 gears). I brought my concerns to the dealership at the end of 2023 and asked if it could be reprogrammed. The advisor stated that the transmission was going bad and to just keep driving it until it failed because they are seeing a lot of failures. In July 2024 we pulled onto the highway when we attempted accelerate the engine revved to redline and the vehicle stopped accelerating. When the gas pedal was lifted the transmission started grinding back into gear. We had to slowly push the gas pedal down to get it home at 30mph. Every time it downshifted it would stop accelerating. Ford did a complete transmission replacement. I also have a 2019 F150 [XXX] ) with 79000 miles on it and it is now showing the same signs of failure with shifting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11614762

The contact owns a 2020 Ford Expedition. The contact stated while driving 30 MPH and attempting to accelerate, the RPMs quickly increased, but the vehicle briefly lost motive power before lunging into gear and gaining speed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter, resulting in damages to the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 61,000.

NHTSA #11605918

The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The contact also stated the transmission unexpectedly downshifted while attempted to change gear. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that a case was opened with the dealer. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 87,000.

NHTSA #11597550

The contact owns a 2020 Ford Expedition. The contact stated while driving at approximately 57 MPH, the vehicle unexpectedly downshifted to 2nd gear, slowing the vehicle as if the brake pedal had been depressed. The contact stated that the failure also occurred while the cruise control had been activated. The contact stated that after disengaging the cruise control, the vehicle operated as designed. The contact stated there was no warning light illuminated. Additionally, the contact stated that while the transmission was shifting from a lower gear to a higher gear, while depressing the accelerator pedal, there was an abnormal rattling sound coming from the driver’s side footwell. The contact stated that the "Shift FYS Fault - Service Required" warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V444000 (Power Train) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 85,343.

NHTSA #11605482

While driving in traffic there was what appreard to bre a hard downshift from the transmission that was so violent i felt like i was rear ended. At that time I lost acceleration and a message popped up on my dash that said “transmission failure” for a few seconds. It then went away and everything started working again with no problem.

NHTSA #11596813

Vehicle had transmission rebuilt per dealership to fix transmission jerking and skipping/getting stuck in gears both on HWY and regular roads. Since rebuilt happened less than 90 days ago, my Ford EXP. is still doing the same thing. This past week alone it has happened to me 3 times. Instance on reg road going from about 10-15mph to accelerate and pressed on the gas and vehicle would not move and jerked until it shifted and was able to speed up twice this happened between gears 2-4 this happened. Next time this happened family was on hwy heading out of town while on hwy shifting lanes vehicle jerked and transmission noises happened louder than other times and vehicle got stuck on gears 6-8 when finally able to move normally. We were told when the dealership rebuilt the transmission since warranty would not cover a new one, that this should fix the problem or maybe think of trading my truck in for a newer one.(really not the answer I was looking for). Ford needs to take responsibility for these Expeditions coming out faulty. I had already send to shop right after transmission rebuilt and they could not do anything because they could not reproduce the issue again so here I am 60 days later and again with the same issue

NHTSA #11596182

Seatbelts have been recalled but no fix has been approved, Ford says 3rd quarter of 2025, but we are now nearly in the 4th quarter

NHTSA #11689882

I was parked sitting with my babies in the car and my mom in the passenger seat. I heard an explosion and felt like I had been shot or electrocuted. I was dazed and didnt know what happened. The sound was traumatizing. I rushed to get everyone out of the car. My neck and head were hurting and had friction type burn from the seatbelt. Called 911 and they sent the fire department to make sure no explosives were in the car. They thought it was the seatbelt. Went to urgent care. No warning lights were on. Happened out of the blue. I can’t even imagine how this would have affected someone driving or an elderly person. Extremely dangerous. Terrifying

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11688744

The contact owns a 2020 Ford Expedition. The contact stated that while driving at 45 MPH, there was a loud pop, and smelled a burning odor inside the cabin of the vehicle, and the contact’s child cried out in pain, prompting the contact to pull over to the shoulder of the roadway. Upon inspection, the contact observed that the front passenger’s side seat belt had tightened excessively and locked, causing a small cut on the child’s chest. The air bag warnig light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt locking mechanism. The vehicle was not repaired due to the recall being a "Advance Notice Recall" which was not yet an official recall, and the contact would have to pay out of pocket for the repairs. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V197000 (Seat Belts). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11682457

Safety recall issued but no parts and no date set. Go on record as stating the safety recall was issued, dealer contacted but no repair available and no estimated date.

NHTSA #11656301

The contact owns a 2020 Ford Expedition. The contact received notification of Manufacturer Recall Number: 25S31; NHTSA Campaign Number: (AWAITING); regarding seat belts; however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #11652097

use this car for business as part of my income. Ford has issued an Advance Recall Notice. In March 2025. I have not been able earn money because of the recall notice. Manufacturer recall number: 25S31 NHTSA Recall number: pending From legal advice, the Advance Recall Notice is for the dealers and is not an Official Recall Notice. Since the notice, I have been unable to rent out my vehicle. I have another Advance Recall Notice on my other vehicle a 2018 Explorer. I need to make a living. What actions can be taken.? I've called numerous times first to times, no answer phone just rang after initial message. The following times, a human answered after message but i was disconnected or inadvertently put on hold. Then steered to this page. Looking for some assistance. I have 2 vehicles down due to Advanced Recall Notices. I can't afford to have 2 cars down. What is going on here.

NHTSA #11652562

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts for the recall repair were on back order. The dealer was unable to confirm when the vehicle would be repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA #11683927

The contact owns a 2020 Ford Expedition. The contact stated that while driving on the highway at 30 MPH with his wife seated in the front passenger’s seat, the seat belt snapped into the socket of the door and was no longer able to be used. The contact stated that the seat belt failed to expand or release from the buckle. No warning light was illuminated. The vehicle was taken to a local dealer however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.

NHTSA #11641802

The contact owns a 2020 Ford Expedition. The contact stated while driving 65 MPH, the driver's side seat belt became inoperable. There was no warning light illuminated. The contact stated that the seat belt would lock but would not retract until the vehicle was turned off. The vehicle was taken to the dealer where it was diagnosed and determined that the seat belt retractor tensioner had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 65,000.

NHTSA #11611790

The vehicle was in park, with the engine running. The tailgate was open as I was loading a stroller into the back and my infant into a back passenger seat car seat. The driver's door was open, back drivers side door open, and tailgate open. The front passenger's seat belt pretensioner deployed and it sounded as though something hit the vehicle. I walked around the car to inspect for damage and even looked on top of the vehicle for damage. No damage occurred as nothing hit the vehicle. My wife got into the car in the front passenger seat and could not move the seat belt. I walked around and verified that it could not be moved as it was in the rest position with the pre-tensioner deployed. Issue: Non-event with front passenger seat belt pre-tensioner deployment Available to be inspected: Yes Safety at risk: My wife just had a c-section and if deployed with her in it, would have been much worse. Additionally, cannot use the seat now that seat belt is inoperable. Issue been reproduced: No. The pre-tensioner goes off with explosive charge making reproduction impossible. Warning lamps present: No.

NHTSA #11610217

We had our expedition in regarding fixing the peeling/lifting chrome piece of the center console over a year ago. It of course was not covered under warranty. However last August I was cleaning my car out and received a large cut on my hand from the exposed edge. Now that there is a safety recall I’m able to submit complaint regarding it.

NHTSA #11744244

The back up camera is not working shows a blue screen or a black and white screen with lines through it. Can't change radio or connect a phone to it or change the temperature on the screen. Navigation stops working on the screen and won't display anything. Sometimes the screen won't shut off when vehicle is shut off or won't turn on and stays blank when the vehical is in motion and cant control anything at all.

NHTSA #11696224

The rear back up camera has recently been glitching and most times has a solid blue screen when car is in reverse. It was in for diagnostics, report came back stating: Verified customer concern; screen turns blue when vehicle is placed in reverse. Retrieved CMDTC B115E 08 stored current in IPMB. Verified gear selected matches commanded data in IPMB. Removed and tested circuit with known good camera, and rear view image works each time vehicle is placed in reverse, confirming circuit is good.

NHTSA #11657750

Sunroof explosion while driving on the highway. Loud bang rattled the driver and passenger. Driver was able to maintain control of the vehicle, but it could have been catastrophic for our vehicle and the vehicles around us if control was not maintained. Our Ford dealer said he has heard of sunroof explosions before. Dealership has the vehicle and is awaiting authorization to repair. Allstate Insurance is also involved. There was no warning anything was wrong. This vehicle was bought brand new (1 owner) and is now 5 years old, has run great and has been properly maintained at our local Ford dealership.

NHTSA #11652138

Vehicle is at 53k miles and the blower motor already has failed. No cool air to the entire rear portion and intermittently no airflow to the front.

NHTSA #11624453

Driving down a highway the right side front trim that extends from the top of the windshield to the front of the luggage rack ripped off and it took a piece of the luggage rack off with it. It caused the vehicle behind me to swerve to avoid hitting it and nearly caused an accident. My local Ford Dealership told me that there is an active recall # 24S02 currently exists for similar reasons but does not currently cover my 2020 vehicle.

NHTSA #11615773

Transmission went out due to faulty chip/ A/C went out due to faulty compressor

NHTSA #11608041

This suv has 10 speed transmission that has faulty harsh shifting hesitation, acceleration problem when shifting on highway or in situations when you need to slow down and or accelerate. This has happened many times while trying to get on the highway and switching lanes. I have almost been run over because it stalled someone is going to get killed. I have had the Powertrain control module pcm reprogramed twice and it keeps happening. Ford is aware of this. They need to get this trucks off of the road!

NHTSA #11660492

Transmission has extremely hard downshifting which has required the tea be replaced. Vehicle will downshift so hard it feels like you have been rear ended. Vehicle has to be put into neutral and then back into drive. This is very hazardous.

NHTSA #11661261

While driving on a highway at approximately 70mph, attempted to pass a slower vehicle. I accelerated and the vehicle dropped down in gear, started shuddering, lost power and the MIL light started flashing. I pulled to the side of the road and the vehicle shifted into another gear and seemed to operate normally. Vehicle is currently at the Ford dealership, where they say that I need a new transmission, due to the CDF drum failure.

NHTSA #11642385

The contact owns a 2020 Ford Expedition. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to a local dealer who diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle lost motive power with the check engine warning light illuminated. The contact returned the vehicle to the same dealer. The dealer diagnosed the vehicle and determined that a hose on the transmission had not been installed correctly. The vehicle was repaired; however, the failure reoccurred two more times, and the vehicle was returned to the same dealer. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 99,000.

NHTSA #11647916

The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and hesitated, prompting thee contact to pull over to the shoulder of the roadway to turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.

NHTSA #11608246

Hard shifting, and loss of sudden power while traveling. Recently purchased. No recalls yet. But having same issue's stayed on law site filed. vehicle lost power while accelerating to merge onto freeways or cross busy intersections.

NHTSA #11600280

The contact owns a 2020 Ford Expedition. The contact stated that when the A/C was activated, there was condensation pooling on the passenger’s side fuse box, causing the transmission to not be able to shift out of park(P). The contact stated that he was able to start the vehicle. The contact stated that numerous warning lights were illuminated. Additionally, the contact was unable to turn off the headlights. The vehicle was towed to a local dealer, who diagnosed the vehicle and determined that condensation had damaged the fuse box and caused the body control module to fail. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 20-2170 Water Leaking on Right Front Floor After A/C Use (Electrical System). The failure mileage was approximately 63,000.

NHTSA #11657180

The rear camera started to work intermittently, when taken to the dealer it was not on the recall list, when I believe it should have been. Dealer could not identify which of (4) possible cameras where in the vehicle by the VIN, stating he had to disassemble the car to visually identify which camera it was. Why wasn't this VIN included in the recall when Ford can't even identify which camera was in the vehicle when manufactured. Looking forward to your response.

NHTSA #11637927

Less than 74,000 miles and coolant hoses split. According to service department they have had an increase in hoses rupturing indicating a fault in the hoses.

NHTSA #11604538