2019 Ford Expedition El: Recalls, Complaints & California Lemon Law

Torch Converter was changed 1 1/2 years ago and now the CDF drum is going out, causing hard shifting and skipping shifts. This dangerous as the primary family driver to transport our children and the pause in shifting attempting to merge on the interstate is very dangerous and could ultimately lead to death if there is oncoming and if shifts hard or pauses with shifting when merging.

NHTSA #11724920

My transmission feels as if it is skipping. It feels as if the truck is going to stop while driving. Making it very dangerous and unsafe for my children and myself. The two codes that a scanner gave were P0732:00-6D and P07F7:00-6D. Please help with this. My truck is not even that old nor is high on mileage. Thank you.

NHTSA #11722138

10R80 Transmission issues. Hard shifting, lunging forward, irradic shifting on highway, hard shifting between 3rd and 4th gear which causes the vehicle to lunge forward. Near full transmission failure on highway. Excessive loss of power and erratic shifting. Had to pull over in the highway. Mechanic states a new transmission is needed.

NHTSA #11712075

While driving, the vehicle experiences a sudden loss of power, after which the transmission goes into what feels like a false neutral. It then violently re-engages and accelerates uncontrollably without driver input. This is an extremely dangerous situation and presents a major safety risk to us and to others on the road. Fortunately, we were able to avoid a crash, but this could have easily resulted in a serious accident. The vehicle was initially brought to the dealership for an A/C issue, and at that time we asked that this transmission concern also be inspected. We were informed that the dealership could not replicate the problem. Since then, the issue has become more frequent and more severe. We have now been told that we can drop the vehicle off, but that it may take 3–4 weeks or longer before diagnostics even begin, and that we would be responsible for out-of-pocket rental car costs during this time. We were also told that because the issue could not previously be replicated, this would now be considered customer pay, despite the fact that this is a serious powertrain and safety-related issue. We find this unacceptable. This is not a convenience issue—it is a known concern with Ford’s 10-speed transmissions, and it places our safety at risk every time the vehicle is driven. We have opened a case with Ford in hopes that assistance will be provided, including: Proper diagnosis and repair of the transmission issue Coverage of related repair costs Assistance with a rental vehicle while the SUV is being evaluated, as it is currently unsafe to drive We trust Ford to stand behind its product and take this issue seriously before someone is injured.

NHTSA #11705259

Regularly experience violet jerking into gream and slipping/gear hunting. often times on the highway, which leads to unsafe speed changes

NHTSA #11715836

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the transmission. The transmission was slipping, and the RPM was abnormally elevated. There were several unknown warning lights illuminated, and the engine overheated. The vehicle was driven to the residence. The contact stated that the failure reoccurred. While driving at an undisclosed speed, the engine overheated again. The coolant reservoir was refilled with five gallons of coolant. The engine continued to overheat, and the coolant reservoir was continuously refilled. The contact stated that on one occasion, the contact and her husband were stranded at the side of the road in the freezing cold for two hours. The vehicle was taken to the dealer where it was diagnosed with the driver's front wheel bearings and sensors failures. The contact was informed that the wheel bearings failure was the cause of the failure because the transmission was unable to perform as designed. The contact was informed that the driver's side front-wheel bearing, and all the sensors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 145,000.

NHTSA #11716688

After Ford Recall 24E13 (Powertrain Control Module reprogramming) was completed on my 2019 Ford Expedition Max, the vehicle immediately developed transmission problems. It began hesitating to go into reverse and then produced DTC P0736 (reverse gear ratio incorrect). Within days, it failed to shift properly and was returned by the dealership. The issue occurred only after the recall repair, indicating a possible calibration or programming fault that affected the powertrain. Ford dealership staff acknowledged metal in the fluid but gave inconsistent explanations and then claimed the transmission had to be replaced. The vehicle also displayed a “Powertrain System Fault” warning. No such problems existed before the recall. This raises a safety concern because transmission malfunction after a recall could cause loss of control or failure to move the vehicle. The vehicle was returned to us on October 7, 2025; it remains unsafe to drive. Ford Corporate has been notified (Case CXH-05773791-T4G0R8), but no resolution has been provided. I am requesting NHTSA review this as a potential post-recall powertrain safety failure related to Recall 24E13.

NHTSA #11691900

Ford 10 speed automatic transmission. Driving at highway speeds the vehicle suddenly went into limp mode. This dropped the vehicle speed from 70 mph to 20 mph without warning. A flashing wrench indicator light on the dash illuminated. A grinding noise coming from underneath the vehicle occurred. Our vehicle has an extended warranty. The vehicle was dropped off at the dealership it was purchased from. Dealership stated the separator plate inside the transmission was defective and needed replaced. The work was completed and the vehicle has been returned to us. This could have caused a significant accident on the freeway. Luckily with experienced drivers this was avoided.

NHTSA #11690516

2019 Ford Expedition Max with the 10R80 transmission experienced severe shifting issues shortly after PCM recall 24E13 was performed. The recall involves PCM/TCM updates and adaptive shift strategy reset. After the recall, the vehicle developed shuddering, harsh shifting, flaring between gears, and delayed engagement. Dealer diagnosis found internal transmission damage including CDF hub sleeve axial movement and No. 3 sun gear shell seal failure, along with diagnostic code P07E6. These failures are known on the 10R80, but the issue escalated immediately after the recall update. Transmission required a full overhaul. Concern that the recall calibration and adaptive strategy reset may accelerate internal wear or exacerbate pre-existing vulnerabilities in the 10R80 transmission.

NHTSA #11703768

Continued transmission issues, losing power, hard shifts, down shifts at random times. Been to the dealership several times about this. Safety issues due to being on busy highways at 65+ mph and loss of power or down shifts puts myself and others at risk of a wreck. No warning signs. Started reporting issues in September of 2025. Dealership has made 3 attempts to fix and the issue hasn’t been resolved.

NHTSA #11740298

The 10 Speed Transmission, also known as 10R80, is absolutely horrible and should be banned. I have had Ford rebuild the transmission more than once and also fully replaced with multiple shop visit with other trans issues. Constant jerking, poor shifting, delayed gear recognition, slipping gears while going highway speeds, are all causes for great concern. I am worried all the time that I may get in an accident with one of the skipping that occurs several times monthly. This Trans must be fully recalled due to its safety! This is a major safety issue. Who wants to pay $90,000.00 on a car to have constant transmission issues and jerky driving? This jerking has been worsening again lately and worried I need another trans repair. This happened again today which brings me to this complaint as Ford wont fiix the issue, needing a new style trans altogether!

NHTSA #11679716

The transmission is clunking and hard shifting causing the car to not just go when you accelerate. The car stutters and takes a minute to actually go when you press the accelerator. This has caused multiple times where pulling out of a parking lot has been dangerous since I can’t properly get up and go when need be. I had a mechanic look at my car and he confirmed my transmission needs to be replaced. There was no warning signs or messages about the failure.

NHTSA #11682197

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated and failed to properly shift into gear. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 99,500.

NHTSA #11670625

I noticed that the car would make a clunking noise changing Drive to Reverse (vice versa) and had informed the dealership upon getting car checked up for cold start rattle issues that sounded like stemming from cam phaser. Dealer didn't comment on it. Over time, I felt it getting worse. Now at about 51,400 on my drive home on the freeway close to my exit, luckily, I felt the car vibrantly shaking (during drive and slow down). After exiting the freeway, I noticed car (and steering wheel) shaking vibrantly when going 25 mph and over. After taking it to a local mechanic, they found that the driveshaft was about to come off missing a part.

NHTSA #11670207

Transmission 10R80 2017-2023 is prone to jerking, sudden power loss, complete failure, hard shifts and random downshifts. Ford knows that this issue exists but fails to issue a recall. The main issue is with the CDF drum. Ford came out with a new CDF Drum in 2023 to remedy the issue. But fails to cover any costs to fix it. To get to the CDF drum a complete transmission tear down is required. Ford is involved in multiple class action lawsuits and has even issued a TSB (22-2428) but again, fails to cover any costs.

NHTSA #11667239

Expedition with 60k miles needing timing chain, cam phasers, 4 camshafts, valves and rockers. This has been a on going issue with 3.5 ecoboost engines. Ford needs a recall and reimbursement to owners for these costly repairs.

NHTSA #11669805

We purchased the 2019 Ford Expedition Limited from Interstate Ford in Miamisburg, OH, for $49,500 in 2023. The vehicle had roughly 47k miles on it at the time; it now has 69k. I started noticing that it was downshifting when I pulled out of my driveway and got about a block away from home shortly after our purchase. I reported this to the dealership several times, and they said they could not get it to replicate the problem. I explained that it was only happening when the engine was cold. Fast forward to June 2025, I was at the intersection one morning, and the vehicle would not move forward. Then it lurched forward suddenly, from that point, I started having more issues with 1st & 2nd gears. I took it to Germain Ford in Beavercreek, and they evaluated the issue and determined that I need a new transmission. This was submitted to Ford, and the replacement was approved, but it appears my extended warranty will have to cover the charges. I have noticed that several other people have reported the same issues with their 2019 models. Ford should cover this repair at no cost to us; that's just my opinion.

NHTSA #11669048

The contact owns a 2019 Ford Expedition. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle failed to respond as indented and started to decelerate unintendedly. The contact became aware of a rattling sound coming from underneath the vehicle. Several warning lights illuminated. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer for repair under a recall; however, the contact was provided the cost for a diagnostic test. The vehicle was not repaired. The manufacturer was notified on the failure, and informed the contact that the vehicle was included in Technical Service Bulletin: 22-2428 (Automatic Transmission - Harsh-Delayed Engagement). The approximate failure mileage was 50,000.

NHTSA #11672080

The transmission has completely failed. My wife pulled out into traffic and it failed to engage.

NHTSA #11666619

While attempting to accelerate and change lanes on the freeway, the vehicle unexpectedly slipped out of gear and appeared to shift into neutral. During this time, the gas pedal became completely unresponsive, leaving me unable to control the vehicle’s speed. Multiple warning lights and audible alerts activated briefly before disappearing. I released the gas pedal and attempted to accelerate again, at which point the vehicle re-engaged and resumed normal function. This issue first occurred approximately one month ago and has now happened two additional times. Each incident lasted several seconds during active freeway driving, creating a highly dangerous situation where I had no control over acceleration. This poses a serious safety risk, especially when merging or maneuvering in high-speed traffic. Although no accident has occurred yet, the potential for one is significant and deeply concerning.

NHTSA #11674143

Traveling at approximately 65 MPH and the transmission slipped into neutral and we began to lose speed while the engine freely revved, then it slammed back into gear violently. Then about an hour later on the same trip it did it again, except this time when it slammed into gear the rear tires lock up and we were nearly rear ended, luckily they swerved over in time. The wheels then unlocked and the vehicle drove mostly normal after that. The shifts were of poor quality from time to time, and we are out of state with no choice but to continue for the week. It seemed to happen when trying to increase speed, so now I am very gingerly speeding up when needed. We will get it in for service as soon as we get home next week.

NHTSA #11664000

Issues with the transmission (10R80) started in May 2025 around 79,000 miles, and lasted a few weeks before we could get to the Ford dealer. We have not towed anything or taken the vehicle off roading. We experienced very hard shifting, delayed acceleration, lurching, and loss of power. We were unable to drive the vehicle without one or more of these things consistently happening. One lurch was particularly violent where our momentum carried us forward while the vehicle slowed dramatically. The loss of power was particularly dangerous because I pulled into traffic and then shifting failed and I couldn’t move. I was stuck in the middle of the road until the gears cycled and eventually started working again. The loss of power also happened to my wife. The transmission issues appeared quickly and then rapidly became worse. We took it to Ford and they said the transmission needed replaced. This would allegedly be better than trying to fix it piece by piece. Apparently Ford could potentially help with costs if I submitted a case, but they would want to try to diagnose and fix it first. This meant being without the vehicle for an extended period and then having to return it to the shop if the part fixed didn’t solve the issue. This is unreasonable given that others online reported similar issues and the “fixes” often did not work. We did not have any dashboard lights illuminate as part of our issues. We had the transmission replaced.

NHTSA #11677102

See attached document for complaint.

NHTSA #11666583

While driving the vehicle will all of a sudden will come out of gear, he can hear grinding, when the rpms eventually slow down will go into neutral and can then be put back into gear. This happens in normal driving conditions, it happens while at cruising highway speeds bit more often happens while stepping into the gas to pass someone. You lose all power and is extremely dangerous! This has been happening since at least 2022 with vehicle since around 55k miles and continues now at 105k. During city driving it usually is just a harder shift which always seems to be around 4th,5th 6th gear which is same on hwy when it downshifts to around the same to pass someone. For ford to issue a tsb and not be recalled yet is unfathomable with how dangerous this can potentially be! Pictures attached is from around time we first started to experience the issue with 56k 04/10/2022 and 59k 06/06/2022 on vehicle. Other two are from me having them look at it for said issue with no resolution! Last is most recent with them recommending me to get transmission flushed.will be returning to shop on 5/23/2025 for same issue. There are numerous times in between these that this issue has happened as well but with wife driving and this happing definitely angered me and scared her to not want to drive it anymore with most recent event on Friday 5/9/2025!

NHTSA #11660458

My 2019 Ford Expedition Max is experiencing shifting issues from first to second gear. After some extensive research i found that Ford is aware of this problem and issued a TSB for this back in 2023 TSB number 22-2428. I spoke to the dealership, and they stated they were aware of the ongoing issue and there is not a recall for it yet and most of the time unless its life threatening there will not be recall. I find that very disturbing, your vehicle not changing gears is life threatening. Not sure how we can get this investigated and made a recall.

NHTSA #11658135

Transmission failure, skipping, and stalling. It can be inspected. My family and Is safety was put at risk when the transmission started stalling out while leaving the exit ramp to turn onto a busy road with constant traffic. As soon as the acceleration pedal was pressed after leaving the stop sign stalling occurred and again at the following stop light upon acceleration. Yes the problem has been confirmed by a dealership. It has not been inspected by the police, insurance, or others. No warning before hand other than it would skip certain gears and jerk really hard.

NHTSA #11670655

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 35,155.

NHTSA #11656811

10 Speed transmission slipped out of gear twice while driving Vehicle has 39,000 miles but 5.5 years old. Dealership and Ford acknowledge the transmission is a problem but is out of warranty and I need to spend $10,000 for repair. I believe they are selling defective cars to consumers and will not help to resolve the issue especially with such low mileage. They should be placed on recall. An independent transmission repair company tells me these 10 speed cars are commonly seen and cannot be repaired. The internet is full of owners with similar problem

NHTSA #11656582

While driving the 2019 Ford Expedition the transmission intermittently has an issue where there is harsh or extreme delayed engagement and loss of power. This has occurred while attempting to merge on the highway in traffic and put myself and highway drivers at risk when it suddenly was not possible to accelerate to merge safely. The component was inspected by the Ford dealer and their response was to re-program the transmission software, however this has not resolved the issue and it still occurs. There were no warning lamps or indicator to show that the vehicle has a problem.

NHTSA #11665886

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle experienced an unintended transmission downshift and the vehicle stalled. The transmission warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a related recall. A case was opened and the contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 120,000.

NHTSA #11652539

2019 FORD EXPEDITION THAT HAS BEEN IN FOR PAST TRANSMISSION ISSUES WITH NO PROBLEMS FOUND. FORD IS NOW TELLING ME I NEED A NEW TRANSMISSION AND OF COURSE ITS OUT OF WARRANTY. ISSUES ARE WHEN AT A STOP AND ACCELARATING THE VEHICLE SHAKES AS IF YOU ARE GOING OVER RUMBLE STRIPS. ALSO, AT HWY SPEEDS WHEN ACCELERATING TO CHANGE LANES THE TRANSMISSION WILL COMPLETELY LOSS POWER AND ENGINE WILL REV THEN IT WILL JUMP BACK IN GEAR. THIS HAS HAPPENED SEVERAL TIMES AND I AM LUCKY THIS HASNT ENDED IN AN ACCIDENT. NO CHECK ENGINE LIGHTS WARNING OF THE PROBLEM. I SEE SEVERAL TSB'S THAT FORD HAS PUT OUT BUT NO RECALL. THIS IS A SAFTEY ISSUE THAT THE TRANSMISSION WOULD JUMP INTO NEUTRAL WHILE DOING 50MPH. FORD KNOWS THIS AND THEY ARE NOT ISSUING A RECALL. THIS WILL BE THE LAST FORD I EVER OWN.

NHTSA #11652416

Very delayed shift from 3rd to 4th and 4th to 5th gear. Sometimes jumping out of gear when attempting to pass or using the interstate on ramp.

NHTSA #11655360

As I was driving the transmission started to jerk. As I pressed the gas pedal the car began to downshift and made a huge bang noise and wasn’t going anywhere, as cars are passing me .I was on the freeway I was scared for my life and my family’s life that someone was going to rear end me.

NHTSA #11653296

Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will stop accelerating in the middle of the road, or when accelerating from a stopped position. The RPMs will rise but the vehicle stops having power and the gear indicator moves up and down until it clicks back into a gear and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter. Ford will not honor any warranty or cover the cost of these repairs.

NHTSA #11650538

ford knowingly put in a faulty CDF drum to cut corners and make more profit (hence the class action lawsuit) and transmission shifts erratically (1-3-5-10-1-6) safety concern. loss of power while driving

NHTSA #11697461

10R80 Transmission Failure; transmission bound up in traffic, while under power causing the steering to bind. Dealer diagnosed failure of clutch due to CDF Drum Bushing failure.

NHTSA #11647135

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 93,000.

NHTSA #11645430

The vehicle electronically put itself in to park at 75 MPH

NHTSA #11637843

When driving down the interstate or crossing traffic the transmissions in these vehicles will slip causing you to be immobile. Possibly causing death

NHTSA #11637086

My 2019 Ford expedition started making a rattling noise when starting the engine, the noise continued to get louder and the engine beagn to make a knocking noise when idling, and trouble starting when cold. I was ouyt of warrenty by a few thousand miles when I had to bring it to be repaired and I was told the cam phasers were faulty and it was a known issue even though Ford not issuing a recall. In my vehicle there was a spring missing and parts loose that dislodged into the engine that could cause it to get caught distroying the entire motor while driving which could seriously injure not just the driver but loose control of car and cause major accident. Doing research this seems to been a common issue in the Ford expedition 2018-2020. There should be a recall for faulty part not just if your still covered under warrenty, it is a serious malfuntion that can really cause bad accident that is not a service or operator error that causes a malfunctioning/breaking of cam phasers.

NHTSA #11643174

When driving on a highway we went to pass a slower moving vehicle. When pulling out into the oncoming lane to accelerate the automatic transmission slipped into neutral. This situation became dangerous because there was a vehicle coming at us and we had to break to get back behind the slower vehicle. However the transmission did go back into gear causing us to become a hazard to the vehicles behind us. Again this happened on the interstate when accelerating to get on the interstate. This is a known problem by Ford and has been documented many times. Ford claims that since the vehicle is past the warranty period they aren't responsible to repair.

NHTSA #11636270

I have started noticing rough shifting, delayed engagement, harsh shifts, and sometimes even slipping between gears. Have taken to the dealership and it is needing a whole new transmission

NHTSA #11638555

SIX WEEKS AGO MY TRANSMITION START JUMPING WHEN IT SHIFTED GEARS. THE EXPEDITION ONLY HAS 82, 212 MILES ON IT. I TOOK IT TO A MECHANIC AND HE RAN A DIAGNOSTICS TEST AND GOT A CODE P2701, WHICH IS A TRANSMISSION PROBLEM. HE SAID THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED OR REBUILT. I TOOK IT TO A SECOND MECHANIC AND HE SAID THE TRANSMISSION WAS FAILING. HE SUGGESTED REPLACING THE TRANSMISSION FLUID AND FILTER FIRST TO SEE IF THAT FIXED THE PROBLEM. HAD HIM DO A FULL TRANSMISSION FLUID AND FILTER REPLACEMENT. THAT DID NOT FIX THE PROBLEM. IT HAS GOTTEN WORST AND NOW JUMPS AND HESITATES WHEN SHIFTING GEARS ALL THE TIME, WHICH IS DANGEROUS. CALLED THE LOCAL FORD DELIVER AND THEY SAID THERE WERE NOT ANY RECALLS AND THERE WAS NOTHING THEY COULD DO UNDER ANY WARRENTIES. THEY ALSO STATED THEY WERE AWARE THERE WERE PROBLEMS WITH THIS TRANSMISSION BUT THERE WAS NOTHING COULD DO WITHOUT A RECALL FROM FORD. THEY SAID THEY COULD REPLACE THE TRANSMISSIN FOR AROUND $8000-$9000 DOLLARS. I HAVE DONE SOME RESEARCH AND FOUND A NUMBER OF VECHICLES WITH THIS TRANSMSSION HAS THE SAME PROBLEMS WITH THE TRANSMISSION JUMPING AND HESITATING. THIS IS A VERY DANGEROUS PROBLEM AND COULD CAUSE A DIFFINITE SAFETY PROBLEM AND EVEN CAUSE A WRECK AND POTENTIALLY CAUSE SERIOUS INJURIES OR EVEN DEATH WITH THIS PROBLEM. FORD NEEDS TO ISSUE AN IMMEDIATE RECALL FOR ALL THESE TRANSMITIONS.

NHTSA #11638974

Rattles on every cold start related to cam phasers going bad

NHTSA #11629490

Ongoing transmission issue that ford has not recalled from the release of the 10 speed transmission until 2022 when they replaced the CSF drum

NHTSA #11632332

The contact owns 2019 Ford Expedition. The contact stated that while accelerating between first and second gear, the vehicle jerked abnormally, and the RPM decreased almost causing the vehicle to stall. The contact stated that after the hesitation, the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission and clutch were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,671.

NHTSA #11636583

This appears to be a common problem when I researched it online. When trying to accelerate hard, the transmission will suddenly go to neutral instead of shifting. This causes a pause in accelerating when you need. It will then slam in to gear a few seconds later with various warnings about the transmission showing on the dash. I have had the vehicle inspected right after an incident that happened and there are no codes though you have warnings that temporarily show on the dash when it happens. The most recent incident was on the freeway while changing lanes to go around slower traffic and caused the person behind us to have to hit their brakes since the vehicles was unable to accelerate and even slowed instead for several seconds.

NHTSA #11625758

With our expedition on numerous occasions the transmission will be acting as normal and then go into a false neutral which will leave the vehicle unable to accelerate or be moved over to safety, it has happened while trying to merge and nearly causing a accident and then on another occasion crossing a non divided highway only to leave me stranded unable to make it move with oncoming traffic, very dangerous situation .. the problem is very hard to replicate for dealers to diagnose

NHTSA #11621384

The contact owns a 2019 Ford Expedition. The contact stated that while the vehicle was cold and driving at undisclosed speeds, the vehicle started shuddering abnormally between gears, and the RPM increased, causing the vehicle to lose power. The contact stated that after the hesitation, the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. However, an unknown module was reprogrammed, and the main control body valve was repaired. The manufacturer was notified of the failure and contact was provided TSB: 24-2101. The approximate failure mileage was 62,000.

NHTSA #11643715

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts). However, the parts required to complete the recall repair were not yet available. The vehicle was taken to a dealer, where it was diagnosed that both front seat belt retractors had failed and needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that the original seat belt retractors would be reinstalled and would not be replaced due to the manufacturer advising that the recall remedy is currently on hold. The manufacturer was made aware of the issue. The contact stated that the manufacturer has exceeded a reasonable amount of time to provide a remedy for the recall. The contact had not experienced a failure.

NHTSA #11735842

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the dealer sent a mobile mechanic to place of employment to inspect the vehicle and the contact was informed that the seat belts were in proper working order. Recently while attempting to park the vehicle, there was a loud booming sound coming from the vehicle. The contact discovered that the front passenger's side seat belt retractor pretensioner had unexpectedly deployed. The contact stated that 30 minutes after the failure, there was an abnormal burning sulfur odor coming from the vehicle. The contact called the dealer, and a mobile mechanic arrived to inspect the vehicle. The mechanic advised the contact to drive the vehicle to the dealer for additional inspection. The vehicle was taken to the dealer where it remained. The contact was later informed that a second recall, NHTSA Campaign Number: 26V344000 (Seat Belts), was added to the VIN and that parts for the recall repairs were unavailable. The manufacturer was made aware of the failure, and a case was filed. The vehicle was not repaired. The failure mileage was approximately 95,000.

NHTSA #11744843

Complaint: While driving at normal road speed with no collision or impact, I experienced a sudden loud “pop” from the driver-side seatbelt area. Immediately after, I noticed a burning smell coming from the same location. I initially believed I had a tire blowout and pulled over to inspect the vehicle. When I attempted to unbuckle and then re-extend the seatbelt, I found that the seatbelt was locked and would not retract or extend normally. The restraint system is now inoperable. This incident appears to be an inadvertent deployment of the seatbelt pretensioner without a crash event, resulting in a restraint system malfunction. The failure occurred during normal driving conditions and without any external trigger. This creates a serious safety risk because: * The seatbelt is no longer functional and cannot properly restrain the occupant * The unintended deployment could startle the driver and lead to loss of vehicle control * The presence of a burning smell raises concern for thermal or electrical hazard within the restraint system I am aware of similar complaints involving unintended seatbelt pretensioner deployment in Ford Expedition vehicles of similar model years. This incident should be investigated as a potential defect affecting occupant restraint systems. I’ve contacted ford with no help to resolve the issue Injury: No Crash: No Fire: No (burning odor present, no visible flames) Speed at time of incident: 35 Mileage at time of incident: 170xxx The vehicle’s seatbelt system remains in a failed/locked condition and requires repair.

NHTSA #11735389

Had a passenger in my vehicle and the seatbelt would open/work. I took my vehicle to Confidence Ford in Norman,OK and was told the second row passenger seat lower retractor assembly needs to be replaced and it was not covered by the recall/warranty.

NHTSA #11730977

While driving down the highway I suddenly heard a loud bang and what looked like smoke came out from the area by the front passenger seatbelt. The seatbelt had suddenly retracted fully and locked. Thankfully the seat was unoccupied at the time, so nobody was injured by this. When calling the local Ford dealership we were told we needed to bring vehicle in for inspection before parts could be ordered. When we called back to schedule the inspection we were told the recall was paused so we needed to wait to even have the inspection. After contacting Ford corporate we were finally able to bring in for inspection 06/01/2026 to confirm what we already knew about the broken seatbelt retractor. The dealership relayed this info to Ford, and Ford told them not to fix it at this time. When we called the dealership 06/08 they relayed that info to us. We then requested that Ford provide us a loaner vehicle. The dealership called us back 06/09 to let us know that Ford would not be providing a loaner vehicle. Our front passenger seat is occupied about 95% of the time, and that seatbelt is completely unusable. We have not been given any kind of timeline for when it can be repaired, and have no other option but to drive it the way it is. It is illegal and we are forced to put the life of one of our family members at risk because we do not have any extra seats or the money to buy yet another vehicle or pay for a rental as we are still paying for this vehicle that we bought less than a year ago.

NHTSA #11743160

The contact owns a 2019 Ford Expedition. The contact stated that while driving 50 MPH, the contact heard a loud bang noise coming from the left driver's side, and afterwards her seat belt retracted independently, causing the contact to have bruising to her left collarbone. There was an unknown odor present during the failure. The contact stated that the seat belt performed as if the vehicle were involved in an impact; however, there was no impact. An Independent mechanic was contacted. The vehicle was not taken to an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The approximate mileage was 93,672.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11699782

I have a recall for my seatbelt that my local Ford dealership still has been completed. I've been waiting for months and they tell me the parts aren't available yet. I researched these parts online and they show that they are indeed available for my 2019 Ford Expedition limited MAX. I'm leaving for a 4,000 mile vacation on 2/19/2026 and would like this RECALL taken care of before I leave [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11717577

I was driving and the seatbelt exploded. Started smelling like it was burning super loud explosion It’s a good thing I didn't crash and hit somebody . I’ve never had anything like that in my life happen before.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11692217

The contact owns a 2019 Ford Expedition. The contact stated that while driving at approximately 35 MPH with the driver's seat belt fastened, she observed a loud explosion inside the vehicle, and then she felt what she thought was an impact to her chest, and the wind was knocked out of her as she began gasping for air. The contact stated that she believed she had been shot. The contact added that she steered the vehicle to the side of the road and where she observed that the driver's seat belt did not extend or retract, and the air bag warning light was illuminated. The contact stated that after 20 minutes, she observed a swollen imprint of the seat belt, which eventually scabbed over. 911 was called, but Medical attention was not needed. The contact stated that she continues to drive the vehicle, but had to buckle the seat belt behind her while driving so that the notification chimes do not go off continuously while driving. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11694571

Seatbelt pretensioner inadvertently exploded while driving the vehicle and locked the seatbelt

NHTSA #11683312

The contact owns a 2019 Ford Expedition Max. The contact stated that after the wife started the vehicle and while the gear shifter was in the parked position, the front driver's side seatbelt pretensioner erroneously deployed. During the incident, the wife sustained a left shoulder abrasion, which required medical treatment. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The contact was informed that the VIN was included in the NHTSA Campaign Number: 24V099000(SEAT BELTS). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 90,000.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11676903

On [XXX], the seatbelt pretensioner on my 2019 Ford Expedition MAX Platinum suddenly discharged without warning while the vehicle was stationary. It emitted a loud noise, caused the seatbelt to lock, and released a strong burning smell, consistent with prior reports linked to recall 24V099 / 25V197000. I purchased this vehicle used on [XXX] from Taverna Infiniti of North Miami (FL). At the time of sale, the dealership: •Did not disclose any active recalls •Provided an inspection form stating the seatbelt and warning systems were “OK” •Sold the vehicle with an illuminated airbag (SRS) warning light •Delivered the vehicle with a non-functional driver-side tail light Four days later ([XXX]), the dealer sent me a Carfax report showing the vehicle had an active NHTSA safety recall (24V099), issued in February 2024, with a known remedy available. The dealership knowingly sold a vehicle with an unrepaired safety defect, and the defect has now resulted in an actual pretensioner discharge — which could pose a fire risk and compromised occupant protection. I am currently working to have the vehicle serviced at a Ford-authorized dealer. I am reporting this event to document: •The failure of the seatbelt pretensioner •The dealer’s noncompliance with safety disclosure obligations •The risk posed to other consumers INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11676014

The contact owns a 2019 Ford Expedition. The contact stated that when the vehicle started, the driver's side front seat belt retractor fractured. The contact noticed an extremely loud pop and a burning odor. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated the vehicle was taken to the dealer in May 2025, prior to the failure; however, the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The failure mileage was 73,065. Parts distribution disconnect.

NHTSA #11667194

the catch mechanism in passenger middle row and driver middle row are not working you cannot wear a seat belt currently as the latch will not catch my children sit in these seats and its unacceptable for such a mandatory safety feature not to be covered by ford in 55 years i have not scene a malfunction on a seatbelt receptor Ford needs to be alerted they have a problem and start a recall and fix my vehicle ASAP for 100% safety issues!

NHTSA #11720982

The contact owns a 2019 Ford Expedition. The contact received notice of NHTSA Campaign Number: 25V197000 (Seat Belt). The contact stated that while driving at 45 MPH, she observed a noise resembling a gunshot, and the driver's seat belt tightened to the point where she could not breathe. The contact stated that while in shock, she eventually depressed the driver's seatbelt release button and then released herself. The contact stated that when the seat belt retracted, the belt cut on her neck and put a hole in the side of the seat. The contact stated that her grandchildren were passengers at the time of the failure, and they were all terrified. Medical attention was not needed. A police report was filed. The vehicle was taken to a dealer where she was advised that parts were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11681888

The contact owns a 2019 Ford Expedition. The contact stated that while the [XXX] son was seated in the rear driver's side middle row seat, the seat belt buckle had malfunctioned and did not unlatch. While attempting to release the child, the seat belt straps continued to retract and tighten, causing distress to the child. The contact retrieved a knife and had to cut the seat belt straps to free the child. During the incident, the child sustained bruising to the abdomen. The medical treatment was required. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 56,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11662600

Middle row right side and middle row left side seat seatbelt retractor pretensioners are malfunctioning and causing the seat belts to lock up while the vehicle is in and driving. I have received alerts on my ford pass for this issue as well. As well as the front passenger and driver side.

NHTSA #11744221

The contact owns a 2019 Ford Expedition. The contact stated that the second-row rear passenger’s side seat belt failed to operate as needed. The contact had taken the vehicle to a dealer and the failure was confirmed; however, the part needed to repair the seat belt was on backorder. The contact was provided an estimate even though the part to repair the vehicle was unavailable. The contact stated that the vehicle was previous repaired under NHTSA Campaign Number: 24V099000 (Seat Belts); which the contact linked to the current seat belt failure. The manufacturer was notified of the failure and provided the contact with the information provided by the dealer. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 43,400.

NHTSA #11663940

My husband was driving and I was in the passenger seat we were driving slow because we were coming to a stop at a red light. All of a sudden we hear a loud sound like a shotgun went off in the car. It felt like something hit my chest hard and like a puff of air. My seat belt all of a sudden was squeezing me. Then it smelled like gun powder. My husband and I were stunned and couldn't understand what had just happened. He thought someone shot at us or something exploded under the car. I was in so much pain I unlocked the seatbelt and I opened my door in the middle of all the traffic stopped and I got out. I felt like I was going to faint. My husband was asking if I was bleeding anywhere. I was looking and saying no but I couldn't understand what just happened. I starting crying and got in the back seat. My husband asked if I wanted to go to the hospital and I said and tell them what! They will think I am crazy. Went to my daughters crying the whole way. She googled and ended up finding a problem with the seat belts. I then started looking as well and came across this man that was on a Ford forum and explained the exact same thing happened to him and his wife. I am so glad we were not going any faster because I don't know how we would have not had an accident. I am now scared of my car and using seatbelts. I called the dealer today and I have an appointment for Monday to get it all looked at. Very disturbing on so many levels.

NHTSA #11623190

The contact owns a 2019 Ford Expedition. The contact stated while driving 60 MPH, the vehicle made an explosive sound, and the seat belt retracted significantly. Additionally, the contact noticed that there was light smoke between the driver's side door and the driver's side seat. The contact drove to the residence, where the contact inspected the vehicle, but could not determine the cause of the failure. The vehicle was taken to the dealer, where the cause of the failure could not be determined; however, the dealer replaced the front driver's side seat belt assembly. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.

NHTSA #11622754

The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal clattering and clanking sound coming from the engine. There were no warning lights illuminated. The contact stated that the failure was a known issue with the vehicle. The vehicle was taken to the local dealer, where it was diagnosed with engine failure and cam phaser rattle. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 115,000.

NHTSA #11682046

Catalytic converter signaled efficiency is low after the Emissions Recall 24 E 13 had been fixed 2025. There are 5 other expeditions in the dealership with the exact same problem. Had recall fixed one month later check engine light came on. Same problem emissions signal. Ford won’t fix it as they claim “it would have been caught during inspections of the vehicle when they run codes during any kind of service.” Even though it would not have been because the recall just came out May 2025 for it to correctly issue said signal.

NHTSA #11674732

Engine rattle during start up

NHTSA #11680784

The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that after the engine reached normal operating temperatures, the rattling ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.

NHTSA #11662194

The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the engine. The check engine warning light was illuminated, and DTC: P0014; was displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the local dealer where it was confirmed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.

NHTSA #11660897

The contact owns a 2019 Ford Expedition. The contact stated that on several occasions when the vehicle was started and running, the contact observed a rattling noise for several seconds coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

NHTSA #11654921

My vehicle is having cam phaser issues and ford will not repair the issue. This was identified in customer satisfaction program 21N03 but I did not receive notification of the repair.

NHTSA #11653530

There is a known defect in a solenoid where it doesn't allow the transmission to upshift, it gets stuck. The check engine light has come on and the engine starts to struggle.

NHTSA #11662860

Cam chaser still rattles when starting even after recall was fixed. Getting worse with every drive.

NHTSA #11647967

While driving lost power, could not drive, exhaust valve failure

NHTSA #11632342

The contact owns a 2019 Ford Expedition. The contact stated that the engine was hard to crank during cold weather. There was an abnormal rattling sound coming from the vehicle. The service engine soon warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the virtual cam timing was not operating as designed. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not covered under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 98,034.

NHTSA #11636496

Catalytic converter has gone bad error code Po430

NHTSA #11630040

I don't know if there's issues with rearing was driving when we felt like another car had puh up forward an happen twice just several minutes apart felt like brakes were stuck while driving or like rear end was shifting weird I can still hear like a tapping somewhere in motor sent it to be fix where we bought it before warranty was expired but they really just screwed up my ac an couldn't fix because warranty expired had to fix it ourself out of pocket money all were asking is for dealers to send there recalls all to have it fixed I don't want to pay for a vehicle we can't trust in town or out of town plus we were at Dr appt in Odessa tx 11/3/2025 an we did notice something like with brakes like licking a little

NHTSA #11697802

During a recent visit on 6/6/2025 to the Ford dealership in Torrance for an oil change, I've informed the service staff of my concern for the diminishing coolant levels. Upon completion of the oil change, they've informed they did not find any issues with the coolant and did not find any signs of leaking. Today is June 30, 2025 and I've come to a local mechanic for a different concern of vehicle shaking and they found that the coolant was indeed leaking.

NHTSA #11670212

Cam Phasers were recalled a couple years ago. I had the recall done and they were replaced. They are now worse than ever. My car horribly rattles every single time that I start it up and also now rattles when it idles. I should not have to pay for this out of my pocket. Clearly the part used in the recall did not do it's job.

NHTSA #11662606

Transmission had to be rebuilt due to known bushings problem with 10 speed expedition transmission. I had to pay over 5k

NHTSA #11644195

The rear door latch failed. It was 8 degrees, and the door latch would not latch shut after opening the rear door.

NHTSA #11643322

At 60k miles the car started making noises when I start it. I took it in and they said it was the timing chain. Also my engine light keeps coming on and it says Emissions Error. I have purchased several Fords and I don’t plan on major repairs every 5 years. Especially the day it goes out of warranty. Apparently the timing chain is a big problem according to the repair company at around 5 years on these expeditions

NHTSA #11675288

When I am stopped at a light or in traffic and the start/stop technology triggers the car to shut off while waiting, when I take my foot off the brake the engine does not turn back up. My other electrics are still on. A messaged pops up and says auto/startstop shift to P, then restart engine. This has happened multiple times. I have taken it to the dealer 3 times now. They say no error codes come up. They can’t replicate it. The last time the car rolled back and almost hit another car. It causes my car to obstruct traffic. And people start honking.

NHTSA #11631150

The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, the vehicle was shaking violently, and the engine made rattling sounds. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 91,000.

NHTSA #11645621

The contact owns a 2019 Ford Expedition. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The contact was informed of Customer Satisfaction Program: 21N03; however, the warranty had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

NHTSA #11646744

The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that while shifting from park(P) to drive(D), there was an abnormal thud coming from the vehicle. The vehicle was taken to a dealer and a diagnostic test was performed. The vehicle was diagnosed with a defective catalytic converter. The manufacturer was notified of the failure and the contact was informed that there were no recalls or warranties on the vehicle. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 120,000.

NHTSA #11642701

See attached document for complaint.

NHTSA #11669386

The contact owns a 2019 Ford Expedition. The contact stated while the vehicle was parked, the contact noticed that coolant was leaking underneath the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the heater hoses had failed and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 117,000.

NHTSA #11628795

Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will occasionally stop accelerating in the middle of the road. The RPMs will rise but the vehicle stops having power. After a minute it finally jerks and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter.

NHTSA #11632184

I am being told that the Cam Phasers need to be replaced. This is a well known issue to Ford. They did a programming adjustment in 2021, and then did replacements only if you had continued issues up until Jan 2023. I have issues now, and they are telling me I am not covered. The cam phasers have been redesigned so they know they installed poorly designed parts originally. This is an almost $4,000 repair.

NHTSA #11620180

Daytime running light LEDs are failing, has turned purple and is very dim on the passenger side.

NHTSA #11633317