2021 Chevrolet Tahoe: Recalls, Complaints & California Lemon Law

While driving my 2021 Chevrolet Tahoe, the check engine light illuminated. Shortly thereafter, the engine began shaking severely and I heard clicking and popping noises from the engine compartment. The following morning, the vehicle was barely operable, shaking excessively and unable to properly reverse. Due to the unsafe condition, I had the vehicle towed to the dealership. The dealership diagnosed a failure involving all 8 lifters on one side (bank) of the engine, requiring extensive engine repairs. My vehicle has approximately 74,000 miles, which I believe is low mileage for such a significant internal engine failure. The symptoms included severe engine vibration, misfiring, loss of performance, and the potential for loss of power while driving. This is not the first major failure I have experienced with this vehicle. In approximately April 2023, when the vehicle had about 32,000 miles, it unexpectedly shut off while I was reversing in a roadway. The dealership diagnosed a failed fuel pump control module (fuel pump modulator). Similar failures were later identified in recalls and corrective actions affecting other GM vehicles. I am concerned that my vehicle has experienced multiple failures involving components that appear to be associated with known issues affecting GM vehicles, yet my Tahoe was not included in applicable recalls. These failures created significant safety concerns, including unexpected engine shutdown, loss of vehicle operation, and potential loss of power while driving. I respectfully request that NHTSA investigate whether my 2021 Chevrolet Tahoe vehicles should have been included in existing and future safety recalls related to these defects and other known defects that GM vehicles are experiencing with the motor, transmission and other parts. Note: No invoice is available yet as I am seeking GM assistance due to no warranty status. Estimated repair cost from dealership is up to $8,900.

NHTSA #11743348

My wife was stopped at a stop light traveling west from and appointment. When the light turned green she moved her foot from the brake to gas when all of the warning lights. It happened at the worst time possible during rush hour and we were fortunate that she was not hit by traffic. After the police arrived to help re direct traffic and wait for a tow truck, we found coolant spilling underneath the engine towards the rear of it. Towed to local repair shop, they inspected and found the engine had a catastrophic failure. Likely related to the current recall for the 6.2l V8 engine installed in this Tahoe.

NHTSA #11740788

On May 2nd 2026 I was driving my 2021 Tahoe high country with the 6.2 motor at 60 mph and started to slow down before my left hand turn. In the process of slowing down at about 40mph I heard a loud bang/thud noise. The car had completely shut down all motor related usage. I coasted into the shoulder on the side of the road the vehicle would not restart. I had my children and wife in the car. There were no check engine lights or any other warning signs on the dash prior to this happening. The Tahoe was running perfectly fine. Ended up needing the vehicle towed to the chevrolet dealership. It was confirmed upon dealership inspection by the mechanic that an intake valve spring broke and locked up the engine. We currently are being denied coverage through our extended warranty with endurance to replace the engine.

NHTSA #11737454

My vehicle would not shift into reverse. Took it into the Chevrolet service and they said the Valve body needs replaced. There are known issues with the Valve body in 2021 Tahoe but they said it is not covered under any of the GM extended warranties. It should be covered under Special Coverage N242454441 or N242454440, but they said no coverage. The vehicle only has 46,200 miles on it

NHTSA #11743568

Transmission failed. Only warning was check engine light on 10 minutes prior to failure. At 30 mph on city road car was suddenly coasting, engine rpms revved to 7-8k, no driving power available for approximately 30 seconds. 'Drive' reingaged but apparently in limp mode enough to get a few hundred yards more to parking lot. No reverse gear available and warning on dash 'catastrophic failure' imminent. Garage reports the transmission is 'bad' . Awaiting dealership input but 3 weeks before they will look at it .

NHTSA #11739913

My Tahoe has 108,000 miles on it. It broke down in the middle of the road and refused to go into gear with zero symptoms prior to this. We had it towed to the dealership and were told it is the Transmission Valve Body. This is a known issue but our VIN isn't covered for some reason so we have to pay out of pocket for this costly repair that is a known problem!

NHTSA #11731354

The car appeared to run out of gas. It had a half tank of gas. Lucky when it happened I was in the parking lot of my hotel for the night. I was pulling a boat at the time and was 50 miles from a Chevy dealership. Had the car towed to a repair shop where they determined the fuel control module failed. Chevy refused to cover the repair or my inconvenience. There was no previous indication there might be a problem.

NHTSA #11731896

Without warning my Tahoe would no start 60 miles from home due to a faulty fuel pump module. I was stranded and the vehicle needed to be towed to a GM dealership for repairs. Many 2021 Chevrolet Tahoes have been recalled for this problem and I believe my vehicle should be included in the recall and $787.50 should be reimbursed by including my vehicle (573 Safety Recall Report 21v-739. September 16,2021 GM part #13537053 Fuel Pump Control Module. I have paid receipts .

NHTSA #11729146

I was driving down a busy road with my toddler in the car when the car just stopped. Went from traveling 40 mph to a complete standstill. Dead, in the middle of the road. No warning lights or signals at all. Could not get the car in neutral. Wheels locked up and not able to shift to neutral without the car being on, which was not happening. Had to get the car towed to the dealer. The tow truck driver had to drag the car on to the truck. No getting the car in neutral at all. Dealer diagnosed the problem as the fuel pump control module, which after researching is a major problem for this make/model/year. Should most definitely be a recall that has to be remedied by the manufacturer as this is not safe at all. Could have easily been hit due to traveling at a normal speed to stopping so suddenly. Then on top of it, not being able to get in to neutral to get to a safe location out of traffic.

NHTSA #11713035

The contact's husband owns a 2021 Chevrolet Tahoe. The contact stated that while her husband was driving at an undisclosed speed, the vehicle shuddered and experienced a loss of drive power. A message to turn on the vehicle was displayed. The contact's husband coasted the vehicle to the side of the road and attempted to jumpstart the vehicle, but the vehicle failed to restart. The vehicle was towed to the dealer, who determined that the engine had seized and the crankshaft had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.

NHTSA #11743739

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving approximately 45 MPH, the check engine warning light illuminated, and the message “Reduced Acceleration - Drive Safely” was displayed. The vehicle then started shaking abnormally. The contact pulled into a nearby parking lot, turned off the vehicle, and waited for a while before restarting the vehicle. After restarting the vehicle, the warning lights remained illuminated, and the vehicle continued to shake abnormally. The vehicle was taken to Auto Zone, where a certified mechanic diagnosed the vehicle and determined that there was a bent rod inside the engine. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnostic result and that the failure was causing additional damage to the crankshaft. The dealer determined that there was a misfire in the engine and that the valve lifter was malfunctioning. The contact was informed that the lifter and the camshaft needed to be replaced, and the engine needed to be repaired. The vehicle was not repaired. The contact researched and became aware of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the dealer to inquire about a Goodwill Repair for which the contact could be reimbursed if the VIN was later added to the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

NHTSA #11729654

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at various speeds, the Forward Collision Avoidance message was intermittently displayed. The vehicle was taken to a dealer, where a computer module was replaced. While driving at various speeds, there was an intermittent knocking sound coming from the engine, with the check engine warning light illuminated. While driving at an undisclosed speed, the knocking sound became constant. The vehicle was driven to the dealer, and upon inspection, the mechanic discovered a bent engine rod inside the engine. The vehicle was diagnosed with engine failure, and the contact was provided an estimate for the repair. Upon investigation, the contact discovered the failure was associated with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The manufacturer was initially notified of the failure through the dealer, and the contact was later informed that the manufacturer agreed to cover half the cost of an engine replacement. Upon calling the manufacturer directly, the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 72,000.

NHTSA #11722487

* Sudden Catastrophic Engine Failure. * The car lost power in the middle of a high traffic, very dark country road, forcing her to stay in the middle of the (undivided) road in the dark hoping cars didn't slam into her. A Collin County Sheriff was dispatched to keep her safe until the tow truck arrived almost two hours later." * The vehicle was towed to a dealer where they confirmed that the torque converter, valves, lifters had failed. Dealer didn't disclose that there was any issues for these engines, which there is. It's a 6.2L V8 Tahoe High Country. * It has only been inspected by the dealer, not the manufacturer, police, insurance representatives, etc... * The vehicle indicated a traction control problem, then the engine light came on, and then the engine failed followed by loss of power. All happened in rapid succession WITH NO OPPORTUNITY FOR THE DRIVER TO GET TO A SAFE LOCATION. * There was no warning or other symptoms preceding this. The vehicle has always been faithfully serviced at Chevy dealerships consistent with the manufacturers recommendations.

NHTSA #11711054

AFM lifter collapse on Cylinder 6 Written repair estimate or a Diagnostic report showing P0306 + lifter failure

NHTSA #11709326

I am writing to formally document serious engine defects I have experienced with my 2021 Chevrolet Tahoe equipped with the 5.3L L84 V8 engine. 1.Crankshaft Failure: My Tahoe suffered a catastrophic crankshaft failure that required major repair/replacement. I am aware that GM has recalled certain vehicles equipped with the 6.2L L87 engine for crankshaft and rod-bearing defects. Based on my experience, the same or a very similar defect has also occurred in my 5.3L engine, which is currently not included in that recall. 2.Valve Lifter Failure: In addition, my vehicle has suffered from valve lifter collapse—a well-documented problem in 2021–2022 GM trucks and SUVs with both the 5.3L and 6.2L engines. This caused severe misfiring, drivability issues, and expensive repair needs. Why this is a concern: •Both failures occurred well before what would be expected of a modern engine. •The crankshaft failure raises a safety risk: sudden loss of propulsion while driving could lead to accidents. •The lifter issue is widely reported by other owners and has been the subject of GM service bulletins. •Taken together, these problems suggest systemic defects in the 2021 Tahoe’s 5.3L engine that have not been adequately addressed by GM. Requested Action: •I ask GM to extend recall and warranty coverage to include the 5.3L L84 engine in addition to the 6.2L L87. •I ask NHTSA to consider investigating whether the scope of the current 6.2L recall should be broadened to include 5.3L engines, given failures like mine. •At minimum, I request assistance in covering repair/replacement costs for both the crankshaft and lifter defects, which are clearly not due to normal wear and tear. Vehicle details: •Year/Make/Model: 2021 Chevrolet Tahoe •Engine: 5.3L V8 L84

NHTSA #11700577

Panoramic sunroof shattered while sitting parked in a closed garage.

NHTSA #11745515

Heater won’t work in the back, there is a TSB created but no fix, I have 4 kids, 2 being small babies and you guys can’t fix it TSBPIT6373

NHTSA #11712000

PER HENDRICKS CHEVROLET IN HOOVER, AL "INSPECTED REAR DIFF FOR METAL & FOUND LAARGE AMOUNTS OF METAL ON DRAIN PLUG MAGNET. RECOMMEND REPLACING REAR DIFF DUE TO LARGE AMOUNT OF METAL FOUND IN OIL." There was no warning on the vehicle; however, you can hear it loudly when a left or right turn is made.

NHTSA #11702532

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at approximately 35 MPH, the vehicle began bucking and sputtering, and the check engine warning and then the low fuel warning lights illuminated. The contact existed the highway and while on the exit ramp the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The contact believes that the failure was associated with NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The vehicle was not repaired as of yet. The manufacturer was notified of the failure. The failure mileage was approximately 29,000.

NHTSA #11736305

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while at a red light, the accelerator pedal was depressed; however, the vehicle stalled. The check engine warning light was illuminated. The contact researched and was made aware of an unknown NHTSA recall; however, the VIN was not under recall. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.

NHTSA #11729431

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving approximately 25 MPH, the accelerator pedal was depressed, and the vehicle started losing motive power. There was no warning light illuminated. The vehicle stalled and was unable to be restarted. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel module had failed and needed to be replaced. The vehicle was repaired. The contact researched online and associated the failure with NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The dealer was contacted for information if the VIN was under recall, and was informed that the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 111,000.

NHTSA #11719431

During highway driving, alert on dashboard stated “electrical system failing enter idle mode”. Tahoe slowed down and then engine began knocking right as it shut off resulting in needing to coast to the shoulder of the highway safely since engine was off. Towed to dealership and then they came back saying needed a new battery, new alternator belt, pulley and water compartment. After those installed, additional call was made indicating the engine needed a full replacement as it keeps overheating despite no sensor alerts and codes are being tripped. Here we are asked to pay 16K for new engine install and unable to fix.

NHTSA #11730499

When driving the car just stops losing power then the car immediately shuts down and stops driving. I had to call a tow truck when it’s taken to the dealership the fuel pump power control module is faulty. This is a 2021 Tahoe they had to replace the fuel pump, power control module, and this vehicle should not have to be replaced. Chevrolet/GMC knows that these modules will make the vehicle stop wherever it is driving. I happen to be on a freeway going 70 mph and could have been killed. They have not put a recall out to have these modules replaced in any SUV. This is a danger for any driver on the road. This is a lawsuit waiting to happen for people. You know that they are aware this is happening because they paid for the tow and replaced this part that is not warranty now for free. Yes, great that it was paid for but thankful I did not lose my life as I could’ve been rear ended when my car shut down going that fast in the middle of the freeway I am begging that they please put a recall so no one gets injured or killed.

NHTSA #11683976

To Whom It May Concern, I am writing to formally report serious defects with my 2021 Chevrolet Tahoe (VIN: [XXX] ) and to request assistance with repair costs. Approximately six months after purchase, when the vehicle had about 22,000 miles (I bought it used with around 19,000 miles), the battery and electrical system failed. I brought it to the dealer and was told there was no issue; they only performed a jump start. Two days later, the vehicle broke down in the middle of the road. I had to pay for a tow truck and replace the battery completely out of pocket. More recently, at about 92,000 miles, the vehicle developed severe engine problems. A certified mechanic diagnosed collapsed AFM lifters and camshaft damage. The repair requires OEM GM parts and costs approximately $4,500. This issue is widely reported by other GM owners with 5.3L AFM engines and is known to be a manufacturing defect, not a maintenance problem. Please note that my Tahoe has been well maintained, with oil changes always performed on time and using the correct oil and service intervals recommended by GM. Despite this, the vehicle has experienced repeated and costly failures that create unsafe driving conditions. I kindly request that GM review my case and provide assistance with covering the repair costs or reimbursement, given that these issues are the result of known defects and not owner neglect. I look forward to your prompt response. Sincerely, [XXX] [XXX] 33032 [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11682462

1ST ISSUE: 9/2025, after driving from another city to my home at 55-75 mph. As I pulled up home, the car just stalled and wouldn't start. I googled issue to find out it was a commonly known issue by GM. If fuel pump control module had happened while driving faster and not on my street to roll up to curb. I would have or could have been deadly. I find out what part # and local dealer knew there was a recall but told me he never heard about it and charged me for part. I installed in front of home on street and have been trying to get money back after reporting to GM I repaired my fuel pump control module and have been trying to get my money back from a repair done on 9/29/2025 by me. GM says it's looking into still after I keep calling them on status of this notice. I still have old part. I have filled out all reimbursement forms.1st the danger of it failing and now no money. By the time engine light comes on you have no power for any stopping or steering. #2 engine 2021 Tahoe High Country 6.2 L V8: NO RECALL HAS BEEN SENT. GM has known about an engine that has multiple failure issues that could GET YOU IN A SERIOUS ACCIDENT/death BY JUST STOP RUNNING, while just driving at any moment, INTERNAL FAILURES and main seal leaks, MORE! Mine just poured oil out on driveway after driving 6 miles to church and back. this will be the largest and most deadly auto issue in history. They even had dealers now with any on lot with this engine a stop sale order. aprox. 800,000 of these engines are out there, Local GM dealer says THERE IS NO RECALL. 2021 TO 2026 and they have only changed out aprox. 2800 engines and telling me mine sitting in driveway is not on recall. BS. these engines are in their high-end trucks, SUV's, Escalades. Someone needs to get Gm to do what's right and replace with new engines. That have been tested, all issues before someone has to die. Trying to keep silent on internet is sad. Yes its going to cost billions. But to keep customers safe and not scared.

NHTSA #11715022

I was driving on the highway at approximately 35mph when I noticed there was no response from the accelerator. I shifted the vehicle into neutral and coasted onto a side road and call OnStar for assistance. The dashboard indicator said to restart engine. I attempted to restart, but the engine would crank but not turn over (start). The vehicle was towed to the dealership where the fuel pump assembly was found to have failed and need replacement.

NHTSA #11705411

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The vehicle’s 6.2L L87 V8 engine suffered a sudden internal mechanical failure involving the connecting rod, rod bearings, and crankshaft assembly, resulting in catastrophic engine damage. The failure mode is consistent with the defect described in GM Recall N252494001. The engine and all damaged components are fully available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The engine failed without warning while the vehicle was in motion, causing an immediate loss of propulsion. This created a hazardous situation where the vehicle could no longer accelerate or maintain speed in traffic, increasing the risk of a rear-end collision or loss of vehicle control. GM’s own recall documentation identifies this exact failure mode as a significant crash risk, and that same hazard occurred in my case. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Yes. A service technician confirmed catastrophic internal engine failure consistent with connecting-rod or crankshaft damage. The dealer also verified that the engine is inoperable and requires full replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, the engine failed while in motion and was taken to the closest mechanic. Inspections by an insurance representative or manufacturer representative can be arranged. The vehicle and damaged engine remain available for further examination. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: No. There were no warning lamps, diagnostic messages, or drivability symptoms prior to the catastrophic engine failure. The failure occurred suddenly and without any advance indication. All service records are available

NHTSA #11699415

I recently purchased this vehicle from a dealer in FL, but unknown to me at the time was the headlight adjuster on driver side was broken, causing the aim to drop to the bottom limit. This causes only the passenger side light to illuminate the road. I discovered this problem about a week after purchase. The dealer does not seem to be willing to correct this issue. This is a common problem for these vehicles, verified with online search's. The fix is to replace the entire headlight housing which is quite expensive, and then the labor to remove and replace the front bumper assembly.

NHTSA #11709589

Drivers side head lamp adjuster broke inexplicably. I noticed while driving that the headlight was pointing down towards the ground. No warnings of any kind. I made no attempts to adjust the headlight either before or after the issue was noticed. It is difficult to drive at night because there’s essentially only one headlight working properly. The vehicle has never been in an accident. I took it to the dealer and they told me that it could not be fixed and the entire headlight assembly needed to be replaced. It’s a very extensive process that I cannot do. The cost is almost 2000. I contacted a local repair shop and they quoted a similar price. I contacted GM and they said it was up to the dealer to determine if they would offer cost assistance for the repair. The dealer refused. GM accepted their decision and could not help with the cost. How do they expect someone to afford this cost? It’s not a part they ever expected that needed to be replaced or else it would not require the front bumper to be removed. The light is designed to last as long as the vehicle so why would they not fix an obvious defect. I’ve seen others online complaining of the same problem. The adjuster arm is made with cheap plastic and separates inside the assembly. There’s no way to get to it. It is unsafe to drive at night. I cannot see the road and any light reflectors on the center line flash in my eyes because there’s essentially only headlight is pointing directly at them.

NHTSA #11720423

Headlights are unable to be adjusted using the headlight adjuster leading to a safety issue when operating the vehicle at night. Headlights point down and don’t light up the road properly during night time driving.

NHTSA #11680809

The backup camera quit working

NHTSA #11731116

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, there was a breach in communication with the OnStar system. The contact believed that the brakes failed, and several other safety systems became inoperable due to a failure with the OnStar system. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The failure mileage was 114,000.

NHTSA #11726696

The sound in my entire truck goes in and out. Even my blinker signal does not make sound and I have to look down to ensure my blinker is on which could lead to an accident.

NHTSA #11722367

My tahoe is throwing a low engine oil code and burns through about 2 quarts of oil in between oil changes. other tahoes of the same year make and model have been recalled for the same issue but mine was not.

NHTSA #11696256

We just recently had the cam shaft and lifters replaced, as the vehicle began experiencing a knocking sound. The repair was supposedly completed, and they gave the truck back. We took the truck back in within a week, bc we continued to hear the sound. They sent it back saying they didn’t hear anything after test driving it. Over the weekend the car shut off after beginning to shake uncontrollably. Now supposedly the camshaft bearing is gone, and the truck experience engine failure. I spoke with someone previously, as the issue being repaired hundred thousands of cars were recalled for the same issue. I was told that it wasn’t on the same line, even though my truck was experiencing the EXACT issue and fell under the years. We were placed back on the road with our family, with a vehicle

NHTSA #11685944

I’m reporting a transmission failure that occurred unexpectedly on my 2021 Chevy Tahoe/the diesel version has been recalled so I don’t know why all the other 2021 Tahoe have not been recalled for this issue . The vehicle began shifting roughly and slipping between gears, followed by a warning message and eventual inability to shift properly. I had it inspected by a family friend who owns a body shop , and I was told the transmission needs to be replaced at a cost of nearly $7,000. I am no longer under powertrain warranty, but this failure feels premature and unsafe for such a new vehicle. I’ve seen many other 2021 Tahoe owners report similar issues online including transmission failure, harsh shifting, valve body problems, and complete breakdowns . This seems like a pattern, and I believe it may warrant investigation. I’m asking NHTSA to investigate whether this is part of a broader transmission defect that poses a safety or reliability concern. Sudden shifting issues and inability to accelerate or reverse are dangerous for drivers and passengers. Thank you for your time and attention to this matter.

NHTSA #11676158

On 01/03/24, the vehicle stalled and smoked on the Suncoast Parkway. All dashboard warning lights and messages illuminated, and the vehicle entered emergency park mode. OnStar was contacted and the vehicle was towed to Jenkins Chevrolet in Homosassa, FL. The failure was linked to a broken pulley and belt system that damaged the ECM and wiring harness. No DTCs were pulled, and mileage in/out was 80042/80043—no test drive performed. On 08/06/24, the vehicle returned to Jenkins for a roaring noise. A pulley bearing was replaced, possibly related to the earlier failure. Again, no drivability evaluation or codes recorded. On 03/09/25, the same full system warning lights/messages appeared again. The vehicle experienced harsh shifting and delayed acceleration. It was taken to AutoNation Chevrolet South Clearwater on 03/10/25. DTCs (P0700, P0717, P2714, P2716, P0706, and U-codes) were found but dismissed. Only the battery was replaced. Mileage in/out was 99494—no test drive performed despite claims one occurred. On 07/08/25, the vehicle again showed full dashboard warnings. Brought back to AutoNation on 07/09/25. On 07/14/25, customer received a $9,177.85 estimate including full transmission replacement. Safety was at risk due to repeated stalling, loss of acceleration, and emergency parking mode while driving or merging. These failures could have led to accidents or left the vehicle disabled in traffic. Driver and children were present during each incident. The vehicle is enrolled in OnStar and the MyChevy app, which provide monthly health reports. Despite these incidents, no faults or warnings were ever shown in the reports. Vehicle remains available for inspection. A case is open with GM. Across 4 service visits, GM-certified dealerships failed to follow proper protocols, including code checks, drivability assessments, and test drives—contributing to delayed diagnosis of transmission failure.

NHTSA #11673916

The affected components are the electrical system, engine, and power train. In March 2025, my 2021 Chevrolet Tahoe displayed multiple warning lamps across the dash, including traction control and check engine lights. The vehicle shifted erratically and sometimes entered limp mode. I brought the vehicle to AutoNation Chevrolet South Clearwater for inspection. The dealer replaced the battery, dismissed my concerns, and stated that a test drive was performed, but the mileage in and out on the invoice was identical, showing it never actually occurred. Diagnostic trouble codes (P0700, P0717, P2714, P2716, P0706, and multiple U-codes) were present but were not fully investigated. A GM Technical Service Bulletin (21-NA-149, December 2022) covers these exact symptoms (caused by engine wiring harness chafing), but it was never referenced or applied. Because the problem was not addressed, the condition worsened. By July 2025, the vehicle suffered a complete transmission failure. At that point, the dealer confirmed the issue, documenting transmission slipping, shuddering, noise, and additional codes (P0700, P077C, P17F6, P17FB, P1872). GM increased its goodwill contribution from 15% to 40% of the $9,925 repair cost, while AutoNation offered only $500 despite their role in the missed diagnosis. Safety Risk: My family and I were at risk each time the vehicle stalled, lost power, or shifted erratically while driving, including at highway speeds. These failures created a significant risk of collision. The drivability problem was not properly confirmed in March 2025 despite multiple codes being present. By July 2025, the dealer acknowledged and confirmed the transmission failure. The vehicle remains available for inspection, and I have retained all invoices, diagnostic reports, and communications with GM and the dealership.

NHTSA #11684054

The affected systems are the power train, engine, and electrical. My 2021 Chevrolet Tahoe experienced failures consistent with GM Technical Service Bulletin 21-NA-149 (engine wiring harness chafing) and the conditions outlined in Recall N232404190 (valve body failure, November 2024). Beginning in March 2025, the vehicle displayed warning lights and messages including Check Engine, Traction Control, Service Transmission, and limp mode (Reduced Acceleration – Drive with Care). The vehicle shifted erratically, lost power, and occasionally failed to accelerate, creating a serious safety hazard at highway speeds. These problems were documented at AutoNation Chevrolet South Clearwater, where multiple diagnostic trouble codes (P0700, P0717, P2714, P2716, P0706, and U-codes) were recorded but not properly investigated. No test drive was performed despite being claimed by the service technician, and the applicable TSB was not referenced. By July 2025, the condition worsened into a complete transmission failure, with additional codes (P0700, P077C, P17F6, P17FB, P1872). The dealer’s estimate required a full transmission replacement at nearly $10,000. GM reviewed the case through its internal Policy Evaluation Tool and increased goodwill assistance from 15% to 40%, while AutoNation contributed only $500. GM’s partial contribution confirms the defect is recognized, yet this VIN remains excluded from the official recall. This issue placed my family and other motorists at significant risk, as sudden loss of power and shifting failures occurred during normal driving conditions. Dealer records, GM documentation, and photographs of warning messages are available. I request that NHTSA expand Recall N232404190 to include affected VINs such as mine, since the symptoms, diagnostic codes, and confirmed failures match exactly what GM has already identified as a known safety issue.

NHTSA #11684061

I was driving home after dropping my kids off at school and when I was almost home my dash lit up with the traction control light, check engine light, ABS light, red break light, service ESC message, forward collision system unavailable message and break system failure 62 MPH top speed ( was switching between 43 MPH top speed and 62 MPH top speed ), I went to slow down and I had no brakes at all. The pedal sunk to the floor with zero resistance no matter how many times I pushed it. I live on a dead end road and thank god I had already crossed the major highway before my road because it would have been an incredibly bad accident. I finally got it to switch into neutral to stop and into park where I sat with my foot on the brake in park until someone could come out to me. I called my local dealership whom had it towed to them. My vehicle is a 2021 Tahoe with 23,014 miles at the exact moment this happened. The dealership said it was the master cylinder/brake module which is not covered under the power train warranty I still have. This is a major safety issue and it seems it is not isolated due to a simple google showing reports on other forums of other newer chevy/gms in different models have this same issue with brakes going out while driving.

NHTSA #11736321

I have had the break pads and rotors replaced and in the shot over 6 times with them still not fully functioning correctly. I finally gave up on them and still expected to pay again. I don’t feel like this car is safe and have had nothing but issues

NHTSA #11674328

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving and attempting to slow down to approximately 35 MPH, there was an abnormal clunking sound coming from the vehicle. The contact believed that the sound was caused by ice buildup on the mud flap, but shortly afterwards, the engine revved unexpectedly, with the check engine warning light illuminated, and the message “Reduce Acceleration - Drive with Care” was displayed. The vehicle started to coast unintendedly. The contact stated the vehicle returned to normal operation after a short while. The vehicle was taken to a local dealer to be diagnosed. The mechanics pushed the vehicle out of the parking spot before inspecting the vehicle. The vehicle was diagnosed with transmission valve body failure. The contact was informed that the transmission valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 88,342

NHTSA #11717741

On the morning of 1 Oct, I had left the house here in Cedartown GA to head to a meeting in Atlanta with a customer. I had started the truck 15 minutes before departing just as we have always done to our vehicles over the years to allow them to warm up properly. I departed Doyle Rd onto Hwy 27 South heading towards interstate 20. About 15 miles from the house I was at a steady cruise speed of 45 MPH, no traffic, acceleration or deceleration and the stability control system light came on, one second later the engine light came on and the engine all of a sudden started making a loud grinding and clunking noise. I was on the inside lane so let the car pass next to me and started to pull over onto the shoulder of the road. I immediately shut off the truck, popped the hood and got out to inspect what might have happened. There was no smoke, I checked all the fluids and all were at the normal ranges. The engine oil was at its full mark as well. The oil was just changed a month early and still of the same color as it was new. After checking, I got back on the truck, attempted to start and it ran for a few seconds then I immediately shut it off after hearing again the loud noise. A Polk county police officer stopped to check on me and offer assistance as well as some tow companies to call. Eventually after about at hour a tow truck showed, we tried to momentarily start the vehicle so it could be put in neutral but the engine had locked up. I’m glad I got off the road when I did, otherwise I feel I could have been driving and experienced that sudden lock up and loss of control which could have been a serious accident with log trucks up and down that highway all day long. This vehicle is my wife’s primary vehicle and always has been maintained to a T just like all of our GM vehicles have. My daughter just graduated and drives our passed down 2005 Tahoe with over 300k miles that we bought in 2006. This has never happened to us and I feel it is a serious safety issue on the 6.2

NHTSA #11693139

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed and turning the steering wheel, there was an abnormally loud grinding sound coming from the vehicle, and the steering was difficult to turn. The vehicle was driven to a dealer and determined that the vehicle had lost power steering assist functionality. The contact referenced NHTSA Campaign Number: 21V455000 (STEERING); and associated the failure with the recall; however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 96,725

NHTSA #11717332

At low speeds the steering wheel locks up and become very difficult to turn. This has been an issue for a few years and only happens randomly. Reviewing N212333901 it is the same symptoms but for some reason my VIN is not covered in the recall while is the same year as affected vehicles (2021 Tahoe Z71)

NHTSA #11685621

The rear differential makes a rubbing or humming noise when turning left/right at slow speed especially when it’s cold.

NHTSA #11698844

#1 ) el motor presento esta fallas en las 98mil millas, el motor empezó con un alto consumo de aceite de 5 cuartos de aceite cada 3 mil millas, en repetidas ocasiones estábamos de viaje junto a mi familia, mi esposa, [XXX]. Un dia Hicimos una para frente a un semáforo, y en seguida el vehículo empezo a tirar una gran cantidad de humo blanco por la salida de los escapes, mis hijas entraron en pánico una de ellas intento salir del vehículo en plena calle principal, ella sintió miedo y pensó que el vehículo se estaba incendiando. En ese momento le dije que es un problema de el vehículo pero que no era incendio. El humo que sale repentinamente es derivado de el excesivo consumo de de aceite en el motor. A mi punto de vista esto representa un alto riesgo en la carretera. Poniendo riesgo la vida de mi familia, la mía misma y la terceros en la carretera. El aceite que consume significa que esta llegando a las cámaras de combustión en el motor y esto puede deribar, que en un momento determinado el aceite sirva como combustible y el vehículo en marcha se acelere sin control y provocar graves danos a la integridad de mi familia y asta la muerte de terceras personasla carretera. #2) la transmisión en este vehículo tironea bruscamente cuando hace un cambio de velocidad esto representa un alto riesgo para mi familia, este vehículo representa un alto riesgo de que cuando haga un cambio de marcha rompa algunos componentes internos y esto lleve a una parada repentina y provocar un accidente mortal. #3) últimamente este vehículo a presentado inestabilidad en el volante, a la fecha de esta nota el problema tiene al rededor 5 días . El vehículo se llevo al consecionario Maik Chevrolet ubicado en 11711 Katy fresa y, houston tx 77079, ellos hicieron las respectivas pruebas en el vehículo y determinaron que el vehículo no era apto para estar en la carrtera debido a las fallas que presenta en la transmisión y el motor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11721272

Check engine light illuminated on my 2021 Chevrolet Tahoe. Upon diagnostic scan, the following emissions-related fault codes were present: P11D5 (NOx sensor), P14D9 (NOx sensor), P2383 (EGR pressure sensor), and P2C7A (NOx catalytic converter efficiency). All components are available for inspection upon request. The vehicle was taken to an authorized Chevrolet dealership for diagnosis. The dealer acknowledged the emissions codes but stated that unrelated components would need to be repaired at owner expense before the emissions system would be addressed, despite these codes falling within the federally mandated 8-year/80,000-mile emissions warranty. The fault codes were confirmed by the dealership. No safety incident has occurred to date, however degraded NOx and EGR function can result in increased harmful emissions output and potential engine performance issues. Warning lamps appeared without prior incident or symptom. The manufacturer has not offered to cover the emissions components under the federal emissions warranty without the owner first paying for additional repairs that may or may not be causally related to the emissions system failure. When the dealer was directly asked, "Are you saying the emissions system itself is functioning correctly, and something else caused these codes to appear?" — the dealer did not provide an answer. This question was asked in order to clarify whether the emissions components themselves are degraded or failed, which would confirm warranty coverage eligibility. The dealer's failure to answer this question directly is noted as part of this complaint.

NHTSA #11734900

The component at issue is the engine, which suffered a sudden and catastrophic failure due to unknown causes. At no time prior to this incident were there any warnings, symptoms, or indications of an underlying mechanical defect that would have allowed for preventative action. While operating the vehicle on the highway with my family present, multiple warning indicators activated simultaneously, including a blinking check engine light, traction control light, ESC warning, and a forward collision warning. Immediately thereafter, the vehicle experienced a rapid and significant loss of power accompanied by a loud and persistent engine knocking noise, rendering the vehicle unsafe to operate and placing the occupants at risk. It is important to emphasize that traction control and ESC systems are not causally related to an engine misfire condition, further supporting that this event was abrupt and not part of a progressive or diagnosable issue. A diagnostic scan performed at that time identified a misfire in cylinder 1. Upon delivery of the vehicle to the dealership for inspection, it was determined that the engine had suffered complete internal failure and was deemed “blown.” This finding confirms the occurrence of a catastrophic mechanical breakdown. Based on the sudden onset, absence of prior warning, and severity of the failure, there is no reasonable basis to attribute this condition to normal wear and tear, operator misuse, or neglect. Rather, the facts support the conclusion that this was the result of a latent defect or internal mechanical failure beyond the operator’s control. Accordingly, this matter should be addressed under applicable warranty coverage or consumer protection standards.

NHTSA #11730632

Suspension system failed- had to replaced, Car difficult to control when operating. Repaired by dealer- Country Chevrolet, Benton KY- owner paid for repair. [XXX] Engine failure- knocking and difficult to drive on returning trip from Louisville KY to Benton, KY. Taken to dealer on 4.6.2026 - made it without being towed- extremely slow- traffic hazard- Tahoe has lots of road miles- always repaired and serviced by dealer. There were no warning lights, symbols or indicators that there was a problem. Dealer still determining the extent of the damage. [XXX] Benton KY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11730757

Since March of 2025 I have identified a critical safety defect with my vehicle. When driving and without warning, the vehicle unexpectedly shifts to neutral, experiences a loss of propulsion, and the engine shuts off. This has occurred multiple times in which I narrowly escaped collisions with other vehicles or objects. If this would occur at a high rate of speed, it would certainly result in serious accident including possible fatality. I have experienced three near-accident scenarios when I had children in the vehicle. I have worked with Classic Chevrolet in Sugar Land, Texas who has made six attempts at repair. They have each time found a different component attribute to an error code and replaced that part. After each visit they tell me that the car is fixed and safe to drive. They have never been able to provide a clear explanation as to why I am experience this reoccurring issue, but attribute it to a different part each time. Within 5 days to 2 months, the incident repeats. I have recent video of the incident that I can share. Chevrolet Customer Care has been minimized my concern and informs me that their Service staff has found the vehicle to be fully operational and safe to operate. I have spent over $6,000 in failed repairs. I do not feel safe operating this vehicle. That list of repairs includes: March 7, 2025 - battery replacement March 28, 2025 - DC/DC power converter April 22, 2025 - ECM updates January 8, 2026 - •Throttle body replacement •Serpentine belt replacement •Engine air filter replacement •Transmission fluid flush •Coolant fluid flush •Fuel injection cleaning •Hydrogen carbon cleaning service January 23, 2026 - power control module (recall) January 30, 2026 - rear differential system replacement March 10, 2026 - • Replacement of the high-pressure fuel pump • Replacement of the DC power supply converter • Hydrogen carbon cleaning service I can share all invoices. Chevy is NOT TAKING THIS MATTER SERIOUSLY. Please support

NHTSA #11724504

Seat belt 3rd row dont work properly doesn’t lock

NHTSA #11726587

My truck was driving perfect and I went to pull into a parking lot in Arkansas where I live in long story short it started acting funny trying to idle out and then I heard a knocking noise. It happened twice. Then my service ESV light come on next my motor light come on then my auto for a collision system failure light come on. It’s on the dash anyway my vehicle is not running around. It has hardly no power and I smell something under the hood from time to time burning it’s kinda like an electrical smell. I’m not sure. I’m not a mechanic. I’m a [XXX]. I’m a [XXX]!!! but I have to have a way back back-and-forth to work and I cannot drive this vehicle. I have been driving it to work and just straight to home and that’s only like a mile from the shop but I need a replacement vehicle I need to sell mine at wholesale value as you guys said you would that would be greatly appreciated. God bless you guys. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11722698

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the contact stated that several warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed engine, lane departure modular and the brake master cylinder. The contact was informed that the engine, lane departure modular and the brake master cylinder needed to be replaced. The vehicle was not repaired. The contact was informed that the lane departure module was in back order. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 78,026.

NHTSA #11737018

Electric Power Steering system issue after battery died and had to be jump started.

NHTSA #11713253

Lost Power. Engine went into a limp mode. Engine starting knocking loudly and service esc came up on dash along with check engine light. Took it to the dealer and they said a lifter spun and damaged the camshaft. Dealer says it’s not covered by recall. Vehicle has been in Chevy dealer garage for 2 weeks and no repair yet.

NHTSA #11714679

While driving on I-90 in Montana on a clear, sunny day at the posted speed limit of 80 miles per hour for one hour, the vehicle began making knocking noises then, all of a sudden lost power. Upon inspection at the nearest GM dealership service department in Butte, MT, I was told something within the engine broke. I have attached an emailed repair bid from the GM service department and have copied and pasted the highlights here: -Engine, Lines, Radiator, Water Pump, and Tune up ($14,400.00) -Cam, Lifters, Lines, Radiator, Water Pump, and Tune Up ($11,400.00) -Master Cylinder/EBCM ($3,310.00) Previous to the incident, all recommended and routine maintenance was performed at intervals recommended by GM and by GM dealership service departments and/or the Valvoline Oil Change location in Missoula, Montana. The odometer reading was between 95,000 and 96,000 miles at the time of incident.

NHTSA #11710051

While driving and turning left and right, and while cold and turning It does a grinding/groan noice, and recently while driving it did that, and It started losing speed and the grinding worsening and I was losing control of the vehicle. Putting the vehicle in Auto makes the groan/grind worse.

NHTSA #11702758

The REAR end of the truck needs to be repair. The dealership says multiple people have needed to order the rear end.

NHTSA #11706297

Vehicle taken into dealership for maintenance, after car received cars system software malfunctioned. Display screen went black and states "return to dealer. failed update" due to this issue I don't have access to car settings with most features are unavailable. All warning chimes such as turn signals, park sensor warnings, lane departure warning are inoperable. Had drove miles with turn signal on causing traffic disruption on neighboring lanes.

NHTSA #11717162

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving in a rainstorm, rainwater leaked into the vehicle through the panoramic sunroof. The vehicle was taken to the dealer, who removed debris from the sunroof drainage system, but water leaked into the vehicle persisted. The contact was later informed that the panoramic sunroof gaskets were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000.

NHTSA #11712728

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving 20 MPH into the driveway, the engine seized. The contact stated that the service traction, service ESC, and engine warning lights were illuminated. Upon research, the contact associated the failure with NHTSA Action Number: EA25007 (Engine, Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed, and DTC: P0300, P050D, and P0302 were retrieved. The vehicle was not repaired. The manufacturer was notified of the issue and offered to help with the cost of the repair. The approximate failure mileage was 64,572.

NHTSA #11705793

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message “Service Electronic Stability Control" was displayed, and the traction control warning light and the check engine warning light were illuminated. The failure persisted while driving, and the vehicle failed to exceed 50 MPH. The vehicle was taken to an independent mechanic who diagnosed that the lifters had failed, the camshaft had failed, and there was a misfire in cylinder #5. The vehicle was not repaired. The vehicle was towed to the residence and had not been driven since. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000.

NHTSA #11699261

I drive a 2021 Chevrolet Tahoe. This occurrence has happened on three separate occasions and each time it was raining outside. The first occurrence, my vehicle was running and parked in the rain after driving approximately 5 miles. While parked my check engine light came on with a series of warnings: service ECS, service traction control, forward collision system unavailable, reduced acceleration drive with care. Two days later it went away. The second occurrence, I was driving in the rain for approximately 22 miles and briefly parked with my vehicle running. I then turned out of a parking lot and began to accelerate to speed up and the check engine light came on along with all the same messages, this time my vehicle acceleration had seized and wouldn’t go faster than 30 MPH. I slowly drove back to the parking lot and turned the vehicle off to let it sit, disconnected the battery and reconnected, and the issues went away. The third occurrence, I was driving on the highway in the rain for approximately 10 miles, I went to merge into a right hand lane, I took my foot off the acceleration peddle to slow down for the merge and as I slightly turned the wheel to the right, my vehicle spun out three times, throwing the back end of the Tahoe into the inner highway wall, which spun me again to face the right direction, next to a highway exit. I then went to accelerate to exit the highway but noticed my vehicle would only coast and realized my engine had cut out at some point. I started the vehicle and exited the highway and parked in a parking lot only feet away from the exit. After I parked I noticed all the same warning lights came back on. Each occurrence happened on [XXX], [XXX], [XXX]. My vehicle was towed to Gunn GMC Collision Center in Selma, Tx and will be looked at on September 3, 2025 around 8:00am. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11684360

• What component or system failed or malfunctioned, and is it available for inspection upon request? The steering column lock system malfunctioned, triggering a “Service Steering Column Lock” alert. This failure caused a sudden loss of steering control. The vehicle and components remain available for inspection upon request. In addition, the incident appears to have caused damage to the trailer harness wiring. • How was your safety or the safety of others put at risk? The malfunction placed my safety and the safety of others at significant risk. When the alert appeared, I lost steering control of the vehicle and nearly collided, which could have resulted in a serious accident. • Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or formally confirmed by a dealer or independent service center. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. However, I am prepared to make it available for immediate inspection. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. A “Service Steering Column Lock” message appeared at the time of the incident, immediately prior to the sudden loss of steering control and the resulting issue with the trailer harness wiring.

NHTSA #11681129

The contact owns a 2021 Chevrolet Tahoe. The contact stated that the message "Safety Restraint System" was displayed, and the air bag warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance in adding the VIN to a recall. The failure mileage was approximately 98,520. The VIN was not available.

NHTSA #11684441

I am submitting this complaint regarding my 2021 Chevrolet Tahoe (VIN: [XXX] ) which has developed a severe transmission shudder at both low and highway speeds. The issue has been confirmed by my Chevrolet dealer, who provided an estimate of $5,492.18 for torque converter and valve body replacement. This failure is identical to the torque converter shudder problem documented in GM service bulletins and special coverage adjustments for other GM vehicles of the same make, model, and model year. However, my VIN is not currently included in those programs, leaving me without coverage despite experiencing the exact same defect. I believe this condition poses a serious safety risk, as the shudder occurs while driving at highway speeds, causing vibration, hesitation, and potential loss of control. These symptoms could lead to accidents if the vehicle fails to respond properly during acceleration or lane changes. Given that this appears to be a widespread defect affecting multiple GM vehicles, I respectfully request that NHTSA investigate and consider expanding any related recall or special coverage programs to include affected VINs such as mine. Please let me know if further documentation, service records, or dealer estimates are needed to support my complaint. Thank you for your time and for working to ensure vehicle safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11678546

2021 Chevrolet Tahoe original owner. Fuel control module failures. 1. Failed on 6/29/21 at 5,068 miles. Dealer replaced with GM Part #13537053. 2. Failed on 8/15/22 at 12,130 miles. Dealer replaced with GM Part #13544060 3. Failed on 8/1/25 at 41,247 miles. Dealer replaced with GM Part #13554821 On each failure, vehicle was unable to shift to neutral, power remained on, electrical component began shutting down to conserve power, left stranded and required towing with rear wheels being dragged locked up onto tow truck. Once power was shut down, could not operate windows or lock doors other than keyed driver's door. Th entire failure mechanism puts the driver in an extremely unsafe situation. Recall notice #21V739000 was issued on 9/23/21 with to impacted notified owners on 10/14/21. Did not receive this notification since first failure was prior to recall and assume GM considered vehicle repair completed. Note that the fuel module part number has changed 3 times in my case, but Part # 3554821 replaces 5 other listed part numbers. Is this the 6th iteration or of this part? What is the root cause of the fuel module failure? Is it the module itself failing or an electrical issue that causes the fuel module to short out and fail. GM/Chevrolet is not solving this issue. With 3 failures of the same component, this is a lemon and I have no comfort or confidence using this vehicle. When will the next failure occur and what unsafe situation will this leave me stranded in? Read this issue applied to 2021 and 2022 GM full size SUV's and now reading issues through the 2024's. Unacceptable and poor quality. GM needs to be held accountable to solve the root cause of these failures and stop putting a replacement band aid on the problem.

NHTSA #11679348

The contact owns a 2021 Chevrolet Tahoe. The contact stated that the vehicle failed to start and was towed to the local dealer, who diagnosed that the fuel pump module was faulty and needed to be replaced. The fuel pump module was replaced, and the vehicle was repaired. After retrieving the vehicle, the message "Key Not Detected" was displayed, and the vehicle was taken back to the local dealer. The dealer performed a diagnostic test and determined that there were 14 separate electrical failures with the TCM, ECM, and BCM. The cause of the failures was not yet determined. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 37,000.

NHTSA #11680873

The head rest in the third row seat is broken and will not remain in the up position when the seat is up. This is causing a safety risk in that there is no safety for passengers in a rear end collision. There is already a recall that Chevrolet has issued for other Tahoe vehicles; however, my VIN number has not been added to that recall. I am requesting to have my vehicle's VIN number added to the already existing recall.

NHTSA #11693278

The contact owns a 2021 Chevrolet Tahoe. The contact stated that the vehicle displayed "Reduced Power," and the rear wheels started to lock-up. The contact was able to keep control of the vehicle and continued driving. The vehicle was taken to the dealer, who completed the repair under NHTSA Campaign Number: 24V797000 (Power Train). The contact stated that after the recall repair, while leaving the dealer and driving approximately 10 MPH, the vehicle veered off to the right and ended up partially in the next lane. The contact stated that the vehicle unintendedly shifted into neutral, and the message to "Press Start Again" was displayed. The contact was able to restart the vehicle and parked the vehicle in a nearby parking lot. The contact restarted the vehicle and drove back to the dealer. The failure recurred twice while returning to the dealer. The dealer diagnosed that there was a fuel pump drive failure. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the VIN was no longer under NHTSA Campaign Number: 24V797000 (Power Train). The manufacturer opened a case. The failure mileage was approximately 69,000.

NHTSA #11672162

The safety system needs serviced/repaired and the alert has been present for months, and investigated by GM licensed dealership but not repaired, after several requests. The safety of drivers and passengers has been neglected and the high risk for injury and death while occupying the 2021 Chevy Tahoe. Also on 06/11/2025 the EPS Power Steering system failed, with the system alert showing up on the driver's dash. This is a cause for major concern and is noted that 2021 Chevy Tahoe vehicles have an outstanding recall for those affected. The licensed GM dealership was contacted on 06/12/2025 and again, denied the repair and/or ability for the vehicle to be operated safely. The Tahoe has been taken to the shop over the last 12-16 months and as of this day, occupants of this vehicle are at very high risk for injury and death due to the service safety system alert and the failed EPS system. I am compelled to take additional action, to prevent injury and death unless these issues are able to be immediately resolved.

NHTSA #11666514

3rd row headrest- not staying upright was recalled prior to current condition not upright 2nd row seat- adjustment cable broken no longer working Transmission- pump and valve body failed required replacement

NHTSA #11673180

Failed OTA Update to information center (Radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the OTA update, and would have not wanted the update as it has caused damage to this system. GM know this is an issue and has refused to fix this.

NHTSA #11667745

Our vehicle was rear ended and the front passenger seatbelt did not lock or (possibly) locked too late. The front passenger's face hit the dashboard, as well as their knees and feet. The vehicle that hit ours was estimated to be travelling at about 45 mph and we were rolling at around 5 mph in traffic. The failure has not been able to be reproduced by the collision center, the sensor callibration contractor, nor the dealership. No sensors showed any failures and the tension appears to be correct on the seatbelt. We have been unable to determine why the seatbelt failed during this incident and if the vehicle will react appropriately in the event of another collision.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11673303

Instrument panel has failed twice and is unresponsive. The gauges move and stay to the left after moving left to right. All lights begin to cycle through error messages. I have video of the issue both times it happened. When it occurs, you don't know your speed you have to guess, the full tank reads empty etc., and it is dangerous to back up. The vehicle has been diagnosed by one independent mechanic and is currently at the dealership. There was no warning before the instrument cluster failed other than a cycling through of warning messages service transmission check 4X4, service suspension system, service Power Steering Drive with care. -The center screen goes in and out. -When in reverse, the rear camera is black, the screen blinks intermittently. - Dealer has stated that the wires are put on incorrectly- if that is the case, I am not sure who would have done that other than the manufacturer. -previously reported there was a strong gasoline smell in the cabin that made it really hard to breathe. Dealer corrected. Right passenger side is intermittently wet with no cause from the interior creating stale smells, making it hard to breathe. It is important to note this is the side where the electrical wires are "put in incorrectly" according to the dealer. I also have a video of what occurs

NHTSA #11664978