2019 Chevrolet Equinox: Recalls, Complaints & California Lemon Law

Vacuum pump went out while driving down the interstate causing hard breaking. Break pedal was extremely hard to push down putting us at risk of not being able to break in time. There were on and off alerts to service breaks assist, however it was not consistently an alert. We replaced the vacuum pump and the issue seems to be resolved. The pump is not available as we tossed it in the trash.

NHTSA #11738065

The contact owns a 2019 Chevrolet Equinox. The contact stated that while her husband was driving approximately 45 MPH and exiting the parkway, the brake pedal was depressed but remained depressed to the floorboard. The contact's husband attempted to pump the brake pedal, but the vehicle was unresponsive and failed to slow down as intended. The contact's husband then shifted to neutral(N), and the parking brake was activated until the vehicle came to a stop. The vehicle was pulled over to the side of the road and towed to an independent mechanic, where it was diagnosed that the brake booster pump or vacuum pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 81,000.

NHTSA #11731024

My brakes stopped working while driving on highway I80 West. I had to have AAA tow my car to nearby shop. The mechanic said my vacuum pump needed to be replaced and he sees this happen often with Chevrolets.

NHTSA #11728311

The instrument cluster and driver information center is completely blank, and none of the steering wheel controls are operating. Vehicle starts and runs normally, but no indication of speed, turn signals, headlights, gas level, etc.

NHTSA #11720907

In FMVSS 138, it says that the tire pressure monitoring system will warn drivers of under inflated tires. My TPMS system failed on my MY19 Chevrolet Equinox around 49,000 miles and no longer warns me of underinflated tires for all four tires. To fix it I would have to pay out of pocket costs starting at $732, per the dealership, on a safety critical system that should not fail at 6 years/49,000 miles. There is no recall issued after a check of my VIN. Since 1974, the OEM has had a responsibility to provide a free remedy for safety defects and noncompliance. In 2015, the free remedy was changed from 10 years to 15 years by the FAST Act.

NHTSA #11704660

Vehicle experienced derating. Check engine light on. Called mobile repair service. 20 year mechanic. Replaced Pedal Sensor. Fail. Second visit replaced Throttle Body. Fail. He advised better to take it to a reputable shop. Did. Shop worked on it for 2 months and ended up replacing ECM. I finally had the unit towed to an Electrical Specialist in Longmont Colorado. They replaced Wiring loom between pedal sensor and car worked again. Drove car to Kansas and after about 300 miles, loud boom and messages on display. ECM engaged electric emergency brake hard at 79 MPH. WAS on cruise. At 20 mph car stopped messaging, and resumed normal operation. Pulled over, checked car. 50 miles from nearest city. cautiously drove about 20mph, then 30, then more until up to speed limit again. Worked fine 140 miles (needed a population center to get car fixed)) and it happened again. Limped car a few miles to repair in Salina, Kansas. ECM erased all miles, messages, etc. They could find nothing. my research showed the 2025 Equinox EV recall (We had replaced ECM and reprogrammed). I went to get car and risked driving, but without cruise. Warnings would come up, but car ran. No more emergency stops, but plenty of warnings. $3K in repairs and still problem. I believe current problem is electrical that Equinox is known for. The ECM/Reprogramming problem that activated the Brake is the issue here and previously reported by many. Extremely dangerous! Car has 50K miles. Was flawless driver until now. Note: Unit was Rebuilt Salvage. I bought at 1460 miles. Hit right rear, Replaced right rear sheet metal, Rear driveline on right side (Genuine GM parts), Replaced Hatch door. Inspected by state of Michigan. Reputable Rebuilder. Zero bad reviews. Hundreds of excellent reviews. P.S. Cannot take to Chevrolet - they universally refuse to work on car - not to even change oil.

NHTSA #11684213

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the camshaft, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 72,000.

NHTSA #11700160

2 nights ago, my engine light came on. I purchased a code reader today so see what may be wrong, and code P0299, popped up. I’ve reviewed and saw there’s no known recall on the issue but there’s a known Technical Service Bulletin (TSB). In a Facebook group I saw, it says that some people have replaced and code P0299 is still populating. I’m buying this vehicle and I have barely had 2 years now and wanted it to last.

NHTSA #11691348

Charge pipe/air intake hose came disconnected when driving causing reduced engine and idle problems. Car stalled multiple times at idle. Higher rpm’s cause hose to disconnect.

NHTSA #11691072

The Fuel Pump Control Module (FPCM) connector corroded and disabled the fuel pump system. My car's fuel system failed while driving, and I had to pull over. After further research, I found that this particular FPCM and connector are located by the rear passenger axle and are exposed to the weather elements. This makes corrosion highly likely and poses a significant security threat for drivers, as there was no warning or engine light indication until moments before the failure. This is a design flaw and should be recalled by the manufacturer immediately.

NHTSA #11742004

Could smell gas, looked under car saw gas dripping on driveway, coming from area where fuel tank is located, looks like it is coming from top of tank. Gas seems to leak only when tank is full and the outside temperature is cold ,below 20 degrees.

NHTSA #11713210

Drove car down street and the car wouldn’t accelerate. Had towed to mechanic who found the direct injection high pressure fuel pump snapped off. When removed from vehicle they found broken bolt in cylinder head and the steel fuel line from pump to injector rail leaking fuel.

NHTSA #11700669

The transmission system failed abruptly. I pulled away from a stoplight, had accelerated to 20-25 mph, and then the car came to a sudden stop, as if someone had put on an emergency brake. It continued to act as if the brake was on when I tried to go forward or reverse. I put it into neutral so that I could push it off the road. I realized it would drive slowly in neutral, so I drove it less than a mile back to my workplace. Regarding safety, I nearly got rear-ended when the car stopped suddenly. This endangered me and the other driver. I was headed to the freeway, then would have been crossing a bridge, to get home, so the danger could have been amplified. The dealership's service manager told me that something internally had failed in the transmission. As far as I know they haven't taken it apart to find out what internally failed. They told me that the transmission needed to be replaced. As far as I know, no one has inspected the internal components of the transmission. There were no warning lamps, messages, or symptoms prior to this incident.

NHTSA #11736777

The contact owns a 2019 Chevrolet Equinox. The contact stated while driving approximately 20-30 MPH, the vehicle jerked and stalled, and the vehicle was nearly rear-ended. There was no warning light illuminated. The contact immediately made a turn into the nearby independent mechanic shop parking lot. The contact stated that the vehicle was able to restart; however, the failure recurred while the vehicle was being test-driven by the independent mechanic. The mechanic diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA #11677464

On Sunday, [XXX] (a very hot day in Michigan. My vehicle registered 100 degrees) I was driving on [XXX] about 70-73 mph when I got an alert that said (to the best of my recollection) TOO HOT - IDLE IMMEDIATELY! and there was a continuous high pitch beeping which I only heard after turning off the radio. I continued at highway speed for a good 2-3 miles to the next exit afraid at any minute my car would start smoking. I exited and had to stop at a red light before turning left into a Kroger plaza with a fuel station. When the light turned green I accelerated and a grinding sound came from my car. I pulled into the plaza and turned the car off but had to turn it back on in about a minute as it was too hot to sit in car without air conditioning. It started and idled just fine. I googled roadside service and got a nice fellow (on a SUNDAY!) and he arrived in about 40 minutes. He towed me 40 miles away to a recommended auto shop that on Monday told me it was my transmission cooler that was defective and that I needed a transmission shop for a new transmission. It was then towed another 20 minutes away where it stayed for 9 days. Cost: $6564.48 plus $150 for paying with a credit card so totaled $6714.48. My drive train warranty was only good to 60,000 miles/5 years and I have 76,000 miles on my car at the time. Was told the transmission cooler was defective so I asked to have the cooler part and I have it in my garage. I spent over $1000 at the dealership in the months of Feb/March/April 2025 as my car hit the 70,000 mile mark so I had them do all work required by the car manual. The transmission cooler is apparently not a part they check. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11671331

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the braking system became inoperable, and the brakes unexpectedly locked up with no warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and retrieved trouble code TSB-21NA268. The contact was informed that the brake vacuum pump connected to the crankshaft had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000.

NHTSA #11738048

The contact owned a 2019 Chevrolet Equinox. The contact stated that while driving at 25 MPH, when the vehicle in front stopped suddenly, the contact depressed the brake pedal, and the vehicle failed to respond as intended. The vehicle slowed down; however, it did not stop. The contact depressed the brake pedal twice, and the vehicle failed to respond and rear-ended the vehicle in front, where it came to a stop. The contact was unsure whether there was a warning light illuminated. All the air bags were deployed. A police report was filed. The contact sustained minor injuries that did not require medical attention. The vehicle was towed to an unknown location. The insurance company was notified, and the vehicle was declared a total loss. The contact related the failure to NHTSA Campaign Number: 19V704000 (SERVICE BRAKES, HYDRAULIC). However, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA #11705394

Brakes locked up after turning off of an exit leading to an intersection and incident that could have killed myself and those around me. AAA towed my car to their garage and said it fits a safety recall according to the year make and model and I needed to take it to Chevy because the Brake Vacuum Pump has disintegrated despite my brakes, rotors, brake pads, fluids, etc all in brand new and phenomenal shape as well as a well maintenance’d vehicle which is proof this is a manufacturer issue, not my doing, nor is it “wear and tear”. The vehicle also smelled like fire which is another reason management at AAA and other local garages feel this is a safety issue beyond what they feel comfortable with. Chevy said that although they fixed many of my make and model for this same very DANGEROUS issue, nothing can be done because it doesn’t fit the vin. AAA advised me to reach out again explaining this is a danger on the road and needs fixed properly. Other garages will not feel comfortable fixing this issue knowing this recall by GM lists public litigation’s totaling millions of dollars worth of lawsuits for the SAME EXACT problem. I would appreciate urgent assistance on getting this extremely dangerous recall taken care of.

NHTSA #11606684

Vacuum pump failed: On May 28th, 2025 the brake pedal on our 2019 Chevrolet Equinox became very hard along with check engine light, a "Reduced Power" notification, and "Brake Assist Failure" notification. After a mechanic inspected the engine, he found that the vacuum pump had shattered. The mechanic replaced the pump with an OEM replacement from GM. On May 11th, 2026 the same exact issue happened again. 1. The vehicle and/or part is available for inspection. 2. Anyone driving or riding in the vehicle is at risk due to the difficulty of braking. 3. The vehicle/component has not been inspected by the manufacturer since the 2nd incident.

NHTSA #11737135

I was trying to stop at a light and the brakes wouldn't work. I almost crashed into the car in front of me but I had to step on it really hard to stop. Then the brakes were stiff and it was hard to stop. I brought it to a Chevy dealer yesterday and they said the vacuum pump exploded and pieces were in the engine, and it messed up the cam shaft. This is 5l worth of damage. When I looked it up online it seems this has been an issue with GM cars and the equinox was left out of the recall which could have prevented this. I have 95k miles on this car and never had an issue until now. However it is not worth spending 5k on a car that is high in mileage.

NHTSA #11736352

Poor quality Vacuum Pump failed, resulting in debris in crack shaft assembly and preventing brake functionality. Check engine displays and error message stated "Service Brake Assist" which does not indicate a vacuum pump failure, which is misleading in troubleshooting issue. Hard brake pedal is a symptom, which would lead a repair facility or consumer to replace Brake Power Booster, which does not resolve issue, but will temporarily resolve brake pedal symptom, leading to further damage to crank shaft.

NHTSA #11650054

Symptoms started, changing gears while driving, delayed start at lights on a slant, stalled acceleration on interstate from slowspeed ——-took it in and they said the accumulator is bad and has likely messed up the transmission. They recommended a new transmission for $7000+. Researched and found many 2019s had been recalled for this issue, in 2022, but this one was not. I am wondering why it was not, because now I have a bad transmission at 150,000 miles. Why was this vin not recalled in 2022.

NHTSA #11706178

Transmission is slipping when I accelerate the car is only 5 years old

NHTSA #11691835

I was following my usual routine with my young child. I unlocked the vehicle, secured him in his car seat, then placed my bag (containing the key fob) inside the vehicle. I then closed the door and walked to the driver’s side to enter the car—as I do daily. However, when I reached for the door, every door was locked—including the trunk—and the vehicle would not respond to any button pressing, handle pulling, or proximity unlocking. My child was locked inside the car on a 92-degree day with no way for me to gain access. I immediately called emergency services. Both police and fire arrived quickly, but due to the design of the locking system and the placement of the lock buttons, they were unable to use their unlocking tools. Ultimately, they had no choice but to shatter a window to rescue my child, who had been trapped for 25 minutes in extreme heat. This malfunction could have led to serious injury or worse. I’m extremely shaken and concerned that this happened at all—especially considering I had the key fob in the vehicle and never manually locked the doors.

NHTSA #11674239

Air bags did not deploy at all on passenger side after collision with a utility pole. Once vehicle stopped drivers side air bag was release but did not deploy the way it should to prevent injury. SUV was totaled per insurance company due to extensive damage on passenger side

NHTSA #11734827

The contact's boyfriend owns a 2019 Chevrolet Equinox. The contact stated that while driving 60 MPH and decelerating to 50 MPH to switch lanes, the vehicle drove over an icy road surface and spun. The contact attempted to turn the wheel and depressed the brake pedal; however, the vehicle crashed into the left guard rail, and the vehicle then crashed into the right guard rail and came to an abrupt stop. The contact stated that the vehicle sustained significant front-end damage. The air bags failed to deploy. Several warning lights were illuminated after the crash. The vehicle owner was occupying the front passenger's seat during the incident. A police report was filed. The tow truck driver transported both passengers of the vehicle to a gas station. Both the contact and her boyfriend were picked up from the gas station and were dropped to the residence by the brother of the vehicle owner. The vehicle was towed to a tow yard. The contact later had headaches, body soreness, and stiffness. The contact went to the Emergency room and was informed that she had sustained a sprained left rib, whiplash, and a concussion. The contact's boyfriend sustained a sore pinky. The contact stated that the insurance company was currently assessing the vehicle damage. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 99,500.

Allegedly reported: 2 injuries (as reported to NHTSA). NHTSA #11711379

On July 1, 2025 I was involved in an accident and none of my airbags deployed. Car was inspected by police, insurance company and General Motors who haven’t sent me the report yet. No warnings or symptoms appeared.

Allegedly reported: 1 injury (as reported to NHTSA). NHTSA #11677338

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at a slow speed, the brake pedal was depressed, and the brake pedal was extremely hard and tight. No warning lights were illuminated. The contact was able to stop the vehicle because the vehicle was not being driven at a high speed. The vehicle was taken to the dealer where the failure was diagnosed as CAM shaft failure, timing chain, and vacuum pump failure. The contact was informed that the CAM shaft, timing chain, and vacuum pump needed to be replaced. The vehicle was repaired. In addition, the contact, who was an independent mechanic, stated that it was very important that the braking system operated independently. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 75,400.

NHTSA #11692061

The contact owned a 2019 Chevrolet Equinox. The contact stated that while driving approximately 80 MPH, the brakes failed to operate properly while the brake pedal was depressed. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the brake pump had exploded, causing damage to the camshaft sensors and several other parts inside the engine. The contact was informed that the engine needed to be replaced. The contact researched the failure and became aware of a recall associated with the failure; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,000.

NHTSA #11734133

The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 40 MPH, the engine made an abnormal ticking sound. Additionally, the contact stated that while depressing the brake pedal, the brake pedal felt firm and failed to respond as needed. The contact stated that upon depressing the brake pedal two feet, the brake pedal travelled down as needed, causing the braking distance to be extended by 222 ft. approximately. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the vacuum pump had seized and shredded to parts inside the engine. The mechanic determined that the vacuum pump needed to be replaced. The vehicle was repaired. The contact stated that two unknown dealers and the manufacturer were notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 74,000.

NHTSA #11614800

Vehicle runs with reduced engine power. Was initially told the turbo needed cleaned, and it continued to happen. Then was told it needed to be replaced. The final result is that the tube that connects to the turbo keeps falling off. Being told there is no fix, and no recall, we just need to keep putting it back on when it pops off.

NHTSA #11630664

Twice the vehicle has gone into limp mode (15 mph max) on busy highway in last month. Diesel particulate filter clogged both times. Currently has been in Chevy dealer shop for over two weeks. Emission system failure and dealer cannot figure out cause. They are currently replacing many parts and cannot assure us this problem will not reoccur. 47,000 miles. Maintenance has been better than recommended for oil changes and filters. Currently awaiting second repair invoice.

NHTSA #11537580

This vehicle has started to lose power was taken to firsteam Norfolk Va where purchased took for oil change and tire rotation also loss of engine power at speeds of 20-32 mph and 50-62 mph. Dealership at Norfolk Va sent to firstteam Hampton VA Chevrolet for diagnosis and came back no engine light and small misfire 3/4 sparkplugs needed changed 177.00. After plugs were changed still had misfire then they felt it was number 4 injector 500.00 but never did work. I took it to national shop for recommended injector and when plugs were pulled mechanic found no new plugs. Injector was replaced with gm part and still misfiring. Norfolk firstteam towed vehicle back to Hampton Va firstteam and they are now giving me the run around. They want a blank check to replace parts till they find the problem. Unexceptable to even ask. Service writer has been very disrespectful and hung up on national shop and myself. When asked questions regarding work done service writer would just talk over us and speak to us disrespectful and then hung up. We have requested service manager at Hampton firstteam Chevrolet contact us and we were told she would tell him later. I have contacted Aston Lewis Jr owner of all firstteam dealerships here in Va requesting help three times and still no response. We need this reported so someone can fix the misfire and power loss the dealership does not know how to fix. Car is under power train warranty . Any help would be nice.

NHTSA #11514506

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the contact became aware of a fuel-like odor coming from the driver’s side of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the sealed seam had failed and the fuel tank needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000.

NHTSA #11704525

The contact owns a 2019 Chevrolet Equinox. The contact stated that upon inspecting the vehicle, there was fuel leaking onto the driveway near the fuel tank. No warning lights were illuminated. The contact stated that the dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 19V667000 (FUEL SYSTEM, GASOLINE). The manufacturer was not notified of the failure. The failure mileage was 229,000.

NHTSA #11641676

The contact owns a 2019 Chevrolet Equinox. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was able to be restarted. The contact stated the fuel system warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a fuel system failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 138,000. The VIN was not available.

NHTSA #11595699

I was driving one day and my radio shut off, screen black and no sound. Came back on like it rebooted. Worked fine. The next day it did the same thing but only the screen went out but for longer this time. I work at a collision center and used our scanner to see what the problem might have been. It was giving a bunch of codes for radio and onstar. The next day it was perfectly fine. So I scanned it again just to see if the codes were still there. They weren't, but instead had 2 codes for brake control module in my engine and my transmission. My fan in the front has also been making slowing down and speeding up randomly.

NHTSA #11668263

LCD screen as part of the infotainment system blanks out then repeatedly restarts. This goes for the entire drive. The GPS is not picking up the correct temperature and reports in Celsius not Fahrenheit. I'm not able to use any of the infotainment features including not being able to use the phone feature. Also the radio volume increases and decreases on its own. All of this is very distracting as I drive.

NHTSA #11555527

The car has constantly been stalling. The engine light comes on and goes off. These lights has come back on. This has been a reoccurring issue since the car was purchased in 2019. I just got the battery fixed this tear from them saying it was the battery. GM keeps offering me $2500 dollars but saying if I take it I can’t take action against them. That further let’s me know that they know something is wrong with the car.

NHTSA #11545809

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving 80 MPH, the vehicle lost motive power and failed to accelerate above 35 MPH. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the turbocharger had failed. The dealer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

NHTSA #11714976

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormally loud sound. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 12 MPH. No warning light was illuminated. The vehicle was taken to the nearest mechanic, which was a Toyota dealer. The vehicle was diagnosed with a failed throttle body and a failed air cooler outlet tube. The contact was informed that the throttle body and the air outlet tube needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 52,827.

NHTSA #11693429

The contact called on behalf of the owner of a 2019 Chevrolet Equinox. The contact stated that there was coolant leaking from the engine compartment. The vehicle was driven to the contact and to a local mechanic who diagnosed that the coolant expansion tank recovery hose had failed causing engine coolant to leak from the hose onto the PCM. The contact stated that the hose needed to be replaced. The vehicle was not repaired. The contact was concerned that due to the location on the hose the failure would reoccur once the hose was replaced. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 49,549.

NHTSA #11659991

My 2019 Chevy Equinox, LT model has experienced issues where the seat will no longer recline. Seat that raises but won't recline is likely caused by a faulty seat control switch, a jammed recline actuator/gear, or a broken wire, rather than a blown fuse.

NHTSA #11716011

In the 2019 equinox the power driver seat reclined completely on its own and will not sit back up. All other functions work on the seat.

NHTSA #11696270

Problem persists since 4/3/2025. While parked, the Driver’s Seat was leaned back. About 1 hour later, I couldn’t let it back up. Drove home slowly after 11p. Took to a Repair Shop next day to have the Driver’s Seat fixed. I paid for a Diagnostic & was told that the seat could not be repaired because GMC was no longer manufacturing the seat motor needed. The shop spoke to GMC & a Dealership. I called GMC the next day to complain & verify because car was only 2019 - parts are to be manufactured & made available for minimum of 10yrs! Over next 3 -6 months I spoke to numerous Customer Service employees & Supervisors. I was referred to a Certified Chevrolet Dealer, Dave Gil Chevrolet. I had to use a Large Wedge Pillow & Bed Pillow since the seat was flat back. My car was UNSAFE, difficult to drive & caused concern on whether the seat belts & Air Bags would work properly in the event of an accident or collision. The certified Dealership said that of the 3 motors in the seat, they could get the front one in 2weeks to 3months but not the motor for the rest of the seat. These are the part #’s unsure which is which: 1352-6511 & 1352-5388. I emailed & sent Certified Letter to GMC’s CEO. No response to my email but someone acknowledged my letter. All I ever wanted was my 2019 Equinox repaired properly. Note: Car payment, Insurance, Registration were still expected to be paid & they were by me. I was given a Customer Loyalty Certificate smaller than what I was quoted but not for a new Equinox, for a 2025 Trax which is much smaller! I was told my Equinox couldn’t be repaired, sizable bal due ( I had only purchased 2 yrs prior.) In June 2025 I was mailed a copy of the “California Repurchase Agreement” that GMC was adopting. ( see attached). I sent Certified Letters to that Dept but got no responses. I then escalated to the OH Attorney General’s Consumer Fraud Department & someone called me back. I shared the part #’s but several days have passed - no response. Con’tl

NHTSA #11691419

To Whom It May Concern, I'm writing to formally report a critical failure of the Auto Start-Stop system in my 2019 Chevy Equinox that occurred today, resulting in a hazardous situation during rush hour traffic. While stopped in the northbound left turn lane of Route 202 at the intersection with Baltimore Pike, the vehicle’s Auto Start-Stop feature engaged as expected. However, upon releasing the brake to proceed, the engine failed to restart, and the vehicle remained completely inoperative — engine off, no power, and unresponsive to ignition attempts. This failure caused the vehicle to become stranded in a live intersection during heavy traffic, posing a serious safety risk not only to myself but also to other motorists. A Pennsylvania State Police officer arrived on the scene and assisted by pushing the vehicle across three active lanes of traffic while in neutral, performing a battery jump with a brand new battery of five months, and escorting me home to ensure I was safe. This situation was both dangerous and unacceptable, especially considering that the failure stemmed from a system designed for emissions/fuel efficiency, not safety. The Auto Start-Stop feature in this vehicle clearly introduces critical failure points without adequate redundancy or reliability, particularly in real-world driving conditions. Additionally, I contacted my local Chevrolet dealership and spoke directly with a technician in the service department. He confirmed that they have had multiple customers reporting similar failures with the Auto Start-Stop system. According to him, this is not an isolated incident, and in several cases, it has placed drivers in equal danger. I am formally requesting: An investigation into this incident, Information on any existing Technical Service Bulletins (TSBs) or recalls related to this failure, A full inspection of the vehicle at GM’s expense, And a report on what steps GM is taking to prevent similar failures from putting other drivers in harm’s way.

NHTSA #11656633

UNKNOWN Shift to park after pulling to into parking spot and coming to complete stop. Car would not register it was in park on the dash or the gear shift and kept prompting to “Shift To Park”. Check engine light, TC system light, TC light, and park assist light all popped on at once. Car would not turn off. Car had no power going to transmission upon tow. Car would still not turn off after tow. While E-brake was on and waiting for tow, car kept idling and would make a “clunk” noise and then the RPM would jump.

NHTSA #11583944

My 2019 Chevy Equinox with 30,000 miles will not start due to a "Shift to Park" error. This is a common issue with other models of Chevrolet in that same time frame 2017 - 2019 Malibu, Traverse, and Volt. The dealer wants to charge over $1500.00 for an issue that appears to be related to a failing sensor. The vehicle will turn on (power) but will not start. Once power is on, you can not shut off the power as it believes that the vehicle is in gear. This causes the battery to drain. This should be a recall by GM as this is a common issue that the manufacture chooses to ignore.

NHTSA #11567776

A "Reduced Engine Power" warning in a 2019 Chevrolet Equinox LT usually indicates the car has entered "limp mode" to protect the engine, most commonly caused by a dirty/faulty throttle body, loose Charge Air Cooler (CAC) tube, or sensor issues (MAF/TPS). Common codes include P0299 (turbo underboost). When this occurs, I cannot utilize my remote starter. I purchased an Innova OBD2 Code Reader, connected it to the vehicle and this code P0299 populated. There has been a few times that the engine light would go off, then I was able to use the remote starter to start the engine.

NHTSA #11716010

The same issue has occurred on my vehicle but the dealership is stating my vehicle is not covered even thought it states it has all the issues stated in this bulletin. N192271200 Charge Air Cooler Disconnect at Throttle Body. The car blows off the hose at the throttle body even after I replace the retainer clip myself. I am now having the dealership repair the hose and clip as it needs both they said. It obviously is a flaw in more vehicles than what they have disclosed. Very unfortunate they do not cover this for all owners in the same year as this series of vehicles.

NHTSA #11613436

Intellibeam feature is not dimming the lights when oncoming vehicles are present or there are vehicles in front of me. This has happened twice now in cold weather only (late November/early December) in Michigan. Also, they do not dim while driving when it's snowing. I have tried to disengage the feature using the button on the left stalk on the steering wheel but the button doesn't seem to turn the feature on or off. This issue could be affecting other drivers as the high beam lights are on as they pass or travel in front of me. Eventually the feature seems to work properly once the vehicle has been driven for 15-20 minutes.

NHTSA #11628304

Headlight aim is too high, blinding oncoming drivers. Dealer says that the headlight aim on this vehicle is not adjustable. When I am driving at night oncoming drivers are constantly flashing their lights at me, but my lights are on low beam.

NHTSA #11554500

The driver's side seat belt would only extend a few inches so I was not able to pull it across my body and latch it. Until this happened, there was no prior indication that the seat belt was about to fail. Fortunately, this happened at home so I was not stranded. Although the vehicle is a 2019 model year, it has barely been used and is in excellent, clean condition. I tried to free the mechanism myself, but was unable to do so. I ended up calling a mobile mechanic who also tried freeing up the mechanism and was unable to do so. The entire seat belt mechanism had to be replaced. I was very surprised that GM did not cover the cost of replacing this essential (and legally required) safety device, which I believe failed due to a manufacturing defect. (I have over 35 years experience as an automotive reliability/test engineer.) I have the original malfunctioning part in my possession if it is useful to your investigation. Thank you.

NHTSA #11619171

My wife drove her car to Arizona from Idaho in January 2024. I flew down from Idaho with my 6 year old grandson last week and when she picked us up from the airport, I attempted to buckle my grandson into the rear seats and found both seat belts, left and right rear to be broken and unusable. The seat belts would not retract at all when pulled out of the normal position. We had to buckle my grandson in the middle position since it was the only working rear belt. Prior to January 2024 we routinely used these seat belts to fasten two car seats in the back seat so I know that they were in good working condition prior to that time. It appears to me that there must be a defect in these belts since they both stopped working at the same time. We had it checked out at Friendly Auto Center in Mesa, Arizona and they said that the seat belt mechanisms both needed to be replaced.

NHTSA #11570749

At steady highway speeds, after driving an extended period on straight sections of highway, the steering sticks; requires a tug to get the wheel to turn left or right. My car is NOT equipped with Lane Keeping Assistance. I usually first feel this nearly an hour into a trip to our daughter's house, 2 1/2 hrs. away. I took the car into the dealer at 21.6K miles and in eighteen miles they "could not duplicate" and said there were no TSB's or computer updates for the problem. Now at 73K miles, this problem persists. I have seen a couple of others post this exact issue about their 2018-and-newer Equinoxes, on Equinox forums/sites, also with no satisfaction from their dealers. This could be especially dangerous on wet/slick roads. Of course a dealer won't be able to reproduce it as they won't drive a car multiples miles on a straight road without turning the wheel, and then attempting to turn it.

NHTSA #11584939

I own a 2019 Chevy Equinox which has developed an issue with the steering, the same as occurred with earlier models. When driving straight for brief periods of time, the steering resists turning either direction to follow the road changes. The wheel is stiff and requires additional effort to adjust. I only have about 30K miles on my car. This is very uncomfortable and lacks for any feeling of security. This could cause a skid on icy and snowy roads that we have now. I see there is no recall for this but I am very concerned for my wife driving the car. This is now a regular occurrence and at any speed.

NHTSA #11505400

The contact owns a 2019 Chevrolet Equinox. The contact stated that while reversing from a complete stop, the rearview camera and beeping sound were inoperable, causing the vehicle to crash into an electrical grid. The liftgate and the rear bumpers were damaged. There were no injuries sustained. The vehicle was drivable and was taken to the dealer, where the contact was informed that the VIN was not included in a related recall, and the vehicle was not covered under warranty due to the mileage and age. The vehicle was taken to Ronco's Autobody Tire & Wheel, where it was determined that the liftgate, the rear bumpers, and the cameras needed to be replaced. The manufacturer was notified of the failure and advised the contact that the vehicle would need to be repaired at the owner's expense. The vehicle was not yet repaired. The failure mileage was approximately 94,000.

NHTSA #11732337

On multiple occasions my vehicle (2019 equinox LT) that I bought just over 30 days ago has falsely activated the forward collision feature and slammed on its own brakes followed by “service ESC” and “service brake assist” with traction control lights and stability control lights illuminating. Dealership has confirmed that 4 computer modules are out of date on programming/updates. This is a critical safety issue and I am unsure why it hasn’t been recalled as I have read multiple instances of this. Unfortunately because it has not it is a hefty repair bill. When this happened the last time before heading into the dealership, there was a vehicle behind me that could’ve rammed into my rear due to the sudden and excessive braking at highway speeds when I was pressing on the gas.

NHTSA #11722202

I was stopped at a traffic light and the car just froze. All the dash lights started flashing, the brakes would not work. The car started moving slowly backing up traffic behind me. I barely made it to a parking lot off the road.

NHTSA #11690724

My vacuum pump failed on this vehicle. Causing my brakes to lock and a crash to almost happen

NHTSA #11674720

Driver side mirror changes position at start of vehicle for no reason. This makes for a very dangerous situation while driving as nitro has moved and is showing other than where it was set at.

NHTSA #11668021

I was driving down the road and my engine stopped. It stopped so suddenly that I did not have time to get out of the road and my safety was put at risk. When I took it to a certified Chevrolet dealership, they told me that the vacuum pump failure caused extensive damage to the motor and I needed to have my entire motor replaced. When I asked them what I could have done to prevent such catastrophic failure, they stated that there was nothing to prevent it. I did not have any warning on my dash at the time of the incident. This was at least the 2nd vacuum pump failure on this vehicle since I've owned it. I got it replaced at a certified Chevrolet dealership in 05/2022 when my brakes went out. In 05/22, the brakes went out but I was in a driveway and I did not feel my safety was a concern at that time. Now it's not even been 3 years and the vacuum pump failure risked my safety and caused catastrophic damage to engine to be replaced.

NHTSA #11643717

While driving, the vehicle went into Engine Power Reduced mode, check engine light went on, and the Brake Assist notification came on. I pulled over and turned off the vehicle; vehicle would not restart. Had the vehicle towed for diagnosis; told initial codes were timing issues. Vehicle has 83,000 miles and showed no evidence of any sort of failures - no warning lights, no brake issues, no hesitation, no unusual sounds, no rough idling or driving. Dealership stated the vacuum pump failed and broke apart into the camshaft and into the engine. Official diagnosis was new vacuum system and engine replacement for a cost of $14,000.

NHTSA #11639499

The vehicle is leaking oil from in between the engine and transmission I am some bit mechanical and im sure its the rear Maine seal leaking yes the vehicle is available for inspection im taking it to H&H chevrolet [XXX] for a inspection I talked to Christian brothers repair and I told them what it was doing and they told me alot about my vehicles problem and gave me some Estimates and also said they have 2 in there shop right now needing the same repair...How was my safety or the safety of others put at risk? well me and my family went out to get a few groceries and it was -25 outside and we almost didn't make it back home because the car was not wanting to drive.if it had died we would have been stuck in dangerously cold weather.no warning lights came on I only found it was leaking when I started to smell burning oil so I looked under it and there was a small puddle of oil. this happened Monday [XXX] and the car hasn't been drivable since it sounds fine but I don't know we haven't moved it since we got it home. this is really inconvenient this vehicle is my only means of transportation to work and I never thought on a car I purchased brand new it would ever blow a rear seal I have heard many other having these problems and I still can't understand why this isn't a recall this is a very expensive problem to just be put on people financially. i hoping GM can resolve this for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11641412

My wife started noticing issues with our 2019 Equinox. We got several error mesaages: service brakes, service sylteering, enigine light and abs. I did some digging online and found similar issues with other Equinox owners. The fix is to replace the battery. We did and after leaving the shop the car won't move. It will go into differnt gears but wont move and is currently at home in our driveway.

NHTSA #11622740

The contact owns a 2019 Chevrolet Equinox. The contact stated that the vehicle was experiencing an unintended opening and closing of the sunroof. The contact stated that the sunroof was opening and closing independently while driving and while the vehicle was parked and turned off with no keys nearby. The vehicle was taken to the dealer; however, the failure could not be replicated. The dealer contacted the manufacturer and was instructed on how to correct the failure. The dealer followed the manufacturer's instructions; however, the failure persisted. The vehicle remained at the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 57,500.

NHTSA #11618164

originally system warning message to service brake system. had system checked by mechanic. nothing found. after a few weeks as i was merging on a highway i felt my engine start to stall. I immediately tried to make my way to the side of highway. brakes were very hard to press and car stalled with engine light immuninating, and no power steering. code P0017. engine will crank and sputter but will not start also has blowby present. cam and crankshaft sensors/actuator solenoids were replaced, then the vacuum pump cover was opened and found broken parts inside. upon removal of pump it was found broken. suspect broken parts are blocking crankshaft or either of the cams to not be able to rotate properly. this issue possibly has cause timing chain issues as well. parts in the vacuum caused it to seize. exhaust cam continued to spin shattering the end connected on the pump. I have done research and found that others have had the same thing occur with the warning for brake system and then weeks later the brakes do not work, which is due to the pump providing pressure for the brake boost system.

NHTSA #11615712

Mechanic said it is this exactly like the other cars but yet my cars vin does not show recall for this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11581762

While driving my 2019 Chevy Equinox it was acting to me to have a flat tire shaking weirdly in what felt like the front right tire. I was going around 72 mph down the freeway slowed to exit to the nearest station no issues there my speed was around 37 mph exiting off the freeway and SUDDENLY THE BREAK PEDAL WAS TO HARD TO PRESS I FOUND MYSELF WITH NO BREAKS the break pedal was EXTENDED OR? It wouldn’t press down at all and although I tried to pump them, I didn’t want to break anything and it felt like if I pushed down it would break something! So I wheeled it into the gas station and put it in park to stop. I called right away to the dealership I bought it at and had it towed from the station! I was lucky! I KNOW I WAS LUCKY! I MIGHT NOT HAVE BEEN!! This came without warning other than thinking I had a flat from the shaking! There was no light or other symptoms to alert me! IMAGINE SUDDENLY THE CAR IS SHAKING AND YOU HAVE NO BREAKS!?! THE CAUSE I WAS TOLD IS A FAULTY BOOSTER! IF YOU CANT GUARANTEE THE BREAKS WHY SELL THE CAR! ITS A VITAL ASPECT OF SAFETY! NOW IM TERRIFIED! THIS IS NOT OKAY! ALL I GET IS EXCUSES AND RUNAROUNDS ABOUT IT! BE AWARE THESE CARS HAVE ISSUES! HOW CAN A CONSUMER FEEL SAFE DRIVING A VEHICLE NOT KNOWING IF THE BREAKS WILL WORK OR NOT?! The shaking was my warning I say looking back but NOT AN ACCEPTABLE ONE! I think it’s what SAVED MY LIFE AND THOSE OF MY CHILDREN! Only the shaking!!!!!!!!!!!!! NOT OKAY GMC NOT AT ALL!!!!!

NHTSA #11577542

My car is leaking oil and stalling just other cars in NHTSA ID: 20V668000 my car is 2019 Chevy equinox and is leaking oil stalling and a message comes on the street say my steering may might be impacted

NHTSA #11574955

The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 60 MPH for approximately a mile, the Engine Power Reduced message was displayed. The vehicle lost motive power, and the check engine warning light was illuminated. The contact spoke with an independent mechanic, who informed the contact that the vehicle needed to be diagnosed. The contact continued to drive, and the engine power reduced message was displayed, and the check engine warning light illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The dealer contacted the manufacturer for additional guidance. The dealer later informed her that the vehicle needed two computer program updates. The vehicle was repaired, but the failure recurred. While driving at unknown speeds, the vehicle decelerated. The reduce engine power message was displayed. The vehicle was taken back to the same local dealer, where it was diagnosed that the air conditioner caused the failure, the charge air cooler was freezing, and the turbo and shutter system needed to be cleaned. The vehicle was repaired, but the failure persisted. While driving at highway speeds, the reduced engine power message was displayed. The check engine warning light was illuminated. The vehicle was taken to another local dealer, Michael Bates Chevrolet Inc. (23755 Allen Rd., Woodhaven, MI 48183, (734) 365-6790), where it was diagnosed that there was zero pressure in the turbocharger. The vehicle was not repaired. The manufacturer was contacted, and a complaint was filed. The failure mileage was approximately 78,000.

NHTSA #11572042

See attached document for complaint

NHTSA #11585393

My vehicle beginning idling and check engine light came on while at red light. So I decided to head to nearest auto parts to see what the code was. The light turned green and my truck didn’t want to go forward. Once it started to pull off it went slow and then gain a little more speed. This could’ve caused an accident. The people from the opposite side of rode would’ve hit and probably killed my son and I. This is not okay and needs to be checked on all vehicles because that’s a very late warning sign and can cause a huge issue. I’m reaching out to Chevrolet tomorrow morning since today is Sunday.

NHTSA #11543697

The contact owned a 2019 Chevrolet Equinox. The contact stated while driving at 60 MPH, he depressed the brake pedal however, the brakes were inoperable. The contact stated that the vehicle crashed into the rear of a truck, striking the truck three times before coming to a stop. The contact stated that the air bags failed to deploy. The vehicle was towed to a tow lot. The contact stated that a Police report was filed. The contact stated that the vehicle was deemed a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,150.

NHTSA #11542643

While traveling a message appear "power reduced" a noise was heard like whistle (air whooshing). The time Car was started the engine light was on. The car was serviced by GM/Chevrolet dealership service. They found water in the spare tire compartment, but didn't not agree that it was the cause of malfunction. The asked if the car had been in a flood. I did my own research and found that this water leak problem is a known issue in litigation.

NHTSA #11546079

Was driving in a busy area of Erie, PA, when approaching a traffic signal driving near 45 mph before the speed limit dropped. Attempted to apply brakes as traffic was backed up at the light, but couldn't depress the brakes at all. The service brake assist light came on at that moment. Was fortunate that light turned green a few seconds later so traffic cleared and I was able to make a wide high speed right turn at the intersection before pulling into a nearby empty business parking lot and coasting to a start without colliding with anything. It was a miracle. The car was towed back to a Chevy dealership (Ben Bissett) in Mercer, PA, where they identified a failed brake vacuum pump, which also caused other damage when it failed. We have since uncovered dozens of reports of similar incidents in these vehicles nationwide and believe this is something you should look into as this is a serious safety issue that could lead to injury or death. Thank you so much for your time on this matter.

NHTSA #11535248

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the rear of the vehicle started to sway from side to side. The contact then became aware that the sway bar had fractured. The contact stated that her fiancé was able to tighten the bolts and the contact was able to safely drive the vehicle to the residence. The contact stated that the service engine warning light was illuminated on the instrument panel for more than two months. Additionally, the air conditioner was inoperable, and there were wires hanging down underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.

NHTSA #11538614

Something is wrong with the brake assist system. The car was serviced literally towards the end of may and the brake assist service light keeps turning on. It is now causing the vehicle to have a check engine light that comes and goes as it pleases and the car now thinks that it is a bucking bronco at times with how hard it runs at times now. We have spoken and seen now multiple others complaining about the fueling system which does not alloe you to fill the gas tank up all the way. The tank holds 14.9 gallons and if the car is empty and on its last drop the car will only allow 12 gallons at best and that takes nearly 20 minutes of fighting with the car at the pump. The electrical in the vehicle is unstable. Multiple times while driving the radio and power to the car just turn off. I have also seen the recalls for the brake problems but when I enter my VIN it comes back all clear. We had a 2017 Chevy Malibu with multiple issues and spoke to Chevrolet about the issues and it wasn't until we traded it in that we started to receive the recall notices. This vehicle has some of the same problems and we have a toddler that we need to keep safe.

NHTSA #11528228

The air bag safety restraint system is faulty on this vehicle. This is a system that should work for a life time for the vehicle but it's already defective. This vehicle once the battery is low or needs jump start, the entire steering controls become loose which may cause serious accidents for unseasonably experienced drivers.

NHTSA #11517554

Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect.

NHTSA #11647614