2019 Cadillac Ct6: Recalls, Complaints & California Lemon Law

The contact owns a 2019 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (Power Train); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While driving approximately 70 MPH, the wheels locked up, causing the vehicle to lose automotive power and decelerate. The vehicle was driven to the local dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The failure mileage was 84,000. VIN tool confirms parts not available.

NHTSA #11665850

The contact owns a 2019 Cadillac CT6. The contact stated while driving approximately 50 MPH, the vehicle was lagging. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V148000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA #11660588

The contact owns a 2019 Cadillac CT6. The contact stated upon parking and exiting the vehicle, the vehicle started to roll back 1 to 2 feet. The contact stated that his foot was still near the vehicle, and the contact was able to depress the brake pedal, and the vehicle stopped. The contact pressed the Push to Start button and moved the column shifter back and forth until the vehicle successfully shifted to drive(D). The contact then shifted to park(P). Additionally, the contact engaged the parking brake. The contact had received notification of NHTSA Campaign Number: 25V148000 (Power Train); and the contact related the failure to the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact notified GM's Chief Executive of the failure through email. The contact later received a call from a GM Executive, who informed the contact that the recall repair part was not yet available. The failure mileage was approximately 58,000. VIN tool confirms parts not available.

NHTSA #11657494

The contact owns a 2019 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #11660341

On several separate occasions, my Cadillac CT 6 which has been under recall for months by General Motors does not have an adequate repair for the repair shops authorized by the manufacturer, namely GM franchised Cadillac dealer repair shops and hence I am unable to have my vehicle repaired because the franchised GM dealers inform me that due to the recall and General Motor’s refusal or inability to provide specific reason for the transmission failure and the automobile not being able to shift into park when it is on an incline has rolled backwards when my door was open. I was attempting to get out of the car when it began rolling backward I was able to step on the brake: I would’ve been severely crippled or killed. Further to the preceding I have contacted CEO Mary Barra pertaining to the preceding and an executive inquiry person named “Thomas” informed me he will call me back with a resolution and has not done so. I do not have any other vehicle. I am a [XXX]. I have [XXX] and I cannot utilize my car safely and General Motors: Refuses to give me a replacement car, refuses to provide the franchisee with a written cause for the failures and solution for their mechanics to fix the vehicle, and therefore I respectfully request that the manufacturer be mandated to buy this vehicle back for its full purchase price: that they sold it to me defective knowing that there was a defect in this transmission and that they previously have covered up engine failure when the CEO was Mary Barra, the CEO again is Mary Barra, and she authorized General Motors to pay to the federal government $900 million because General motors “covered up” the engine defect in 2015 and approximately 3 to 4 years later in 2018–2019 CEO Mary Barra & GMC commit recidivism and in 2025 place me in harms way. I emailed Mary Barra directly as well as called her office and she refuses to inform me what the cause of this failure of the transmission and powertrain is. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11660579

The contact owns a 2019 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

NHTSA #11654184

The contact owns a 2019 Cadillac CT6. The contact received notification of NHTSA Campaign Numbers: 25V148000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that upon parking and exiting the vehicle, the vehicle rolled backwards approximately 1 to 2 feet. The driver's door was ajar with the driver’s foot near the vehicle, and the contact was able to depress the brake pedal and stop the vehicle. The contact pressed the Push to Start button, and after several attempts, moved the column shifter back and forth until the vehicle shifted to drive(D). There was no warning light illuminated. The contact stated that on a separate occasion, while in line at the drive-thru, the column shifter was stuck on neutral(N). After several attempts, the contact was able to move the gear shifter to drive(D). Most recently, the contact stated that upon parking and exiting the vehicle, the vehicle started to roll back 1 to 2 feet. Additionally, the contact engaged the parking brake. No warning lights were illuminated. The vehicle was taken to several dealers, including Schepel Cadillac (2929 W Lincoln Highway, Merrillville, IN 46410). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact notified GM's Chief Executive of the failure through email. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

NHTSA #11665186

The contact owns a 2019 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle shuddered, and the transmission was shifting hard. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a fractured transmission control valve. The dealer informed the contact that the failure was related to the recall, but the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. Parts distribution disconnect.

NHTSA #11670991

The contact owns a 2019 Cadillac CT6. The contact stated that while driving at undisclosed speeds, the wheels locked up. The traction control warning light was illuminated. Additionally, while driving at an undisclosed speed, the transmission shifted hard. The 4WD service message was displayed. The contact received notification of Manufacturer Recall Number: N242480630 (Power Train)/NHTSA Campaign Number (PENDING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

NHTSA #11646914