2025 Audi A6: Recalls, Complaints & California Lemon Law

The contact owns a 2025 Audi A6 Sportback E-tron. The contact stated that while his wife was attempting to exit the vehicle through the rear door, the door failed to open as needed. Additionally, the contact was unable to unlock or gain access to the vehicle via the phone key and keyless entry features. The contact stated that the failure was intermittent and had also occurred on a 2025 Audi Q6 E-tron vehicle he currently owned. The vehicles were taken to the dealer, and the contact was advised that a software update was required to correct the issue; however, the update was not currently available and was expected to be released in the third quarter of the year. The manufacturer was notified of the failure. The failure mileage was unavailable.

NHTSA #11742912

The car started with charging issues, Audi said they performed an update that was supposed to fix the problems however they did not complete the update like stated. . The car on 2 occasions while driving MMI screen went blank almost caused me to crash. There was no indication or warnings I took it in again where it’s still at. . The vehicle has been in service several times without being repaired. The charging issue has been on going and does not allow charging or disconnects. on several occasions the car driver assist like lane change braking have gone off without warning.even after saving my preference due to it not saving preference. I have called their support we have tried reinstalling the app. I have been told each time at the Audi service it’s something different. Currently where it’s being serviced again it’s now the charging port. And the battery gets to hot and the previous Audi service didn’t complete the update.

NHTSA #11714296

On 04/16/2026 at 10:19 my car became unsafe to drive and I had multiple safety errors including: Active front assist unavailable Adaptive cruise assist unavailable Emergency assist unavailable Traffic sign recognition unavailable Adaptive light malfunction High beam assistant malfunction

NHTSA #11732071

While driving my vehicle, I approached a four‑way stop and began crossing a four‑lane road. The road consisted of two lanes traveling in one direction, a median, and two lanes traveling in the opposite direction. As I proceeded through the intersection and passed the median on my left, the vehicle suddenly lurched and made a noise. The sensation was similar to abruptly hitting the brakes, but my foot was not on the brake pedal. Immediately after the lurch, multiple warnings appeared on the dashboard. The messages displayed were: “Driving dynamics system: malfunction! Limited functionality. Please contact service.” “All wheel drive: Malfunction. Please call service.” The abrupt deceleration combined with the system failures created an unsafe scenario that could have caused a crash had there been nearby traffic.

NHTSA #11730375

While driving slowly through a shopping mall parking lot with my wife and [XXX] son onboard, the vehicle suddenly malfunctioned. The central locking system cycled repeatedly, and a warning briefly appeared mentioning a steering/light malfunction. Immediately afterward, the emergency release cables for all four doors deployed externally as if the car had been in a crash, even though no collision occurred. At the Audi dealership (Audi Sugar Land, TX), technicians confirmed by diagnostic scan that: The ABS control module stored a fault for “invalid data.” That invalid data was relayed to the airbag module, which falsely triggered a “crash response active” condition. All four door modules stored crash response faults and deployed the emergency release cables. The issue was confirmed, faults were cleared, but no parts were replaced. This false crash response put my family at risk because it activated emergency safety mechanisms without cause. My concern is that if invalid data can trigger a false crash event, it could also trigger other systems, such as airbags, leading to potential injury. The incident occurred with approximately 1,100 miles on the vehicle, one week after purchase, and immediately following the first 100% charge. The dealer documented the event and consulted Audi Technical Assistance, who authorized release of the vehicle after clearing the codes. This is a serious safety defect because critical systems activated without a real crash, creating unnecessary risk for occupants. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #11690751

The passenger doors fail to open from the outside. The only way to access them is through the driver's door and to use the inside door handles. The dealer is aware of the issue and it was caused by a software update and Audi/VW have no confirmed fix for it. The cruise control does not always operate and gives an erroneous error stating "door open." The dealer has confirmed this error and states there is no repair available. The issue was caused by a software update and Audi has no confirmed fix at the moment. The trunk will not always latch. When closing the trunk goes to the first latch but then fails to fully close. The dealer has made multiple repair attempts and the issue still exists.

NHTSA #11727126