Below are recalls and complaints reported to NHTSA for the 2024 Toyota Grand Highlander. This information is consumer-reported and provided for general informational purposes only. Vehicles like this may qualify under California lemon law depending on their individual repair history.
The following are consumer-reported complaints filed with NHTSA. These are unverified allegations and are not proof that any defect exists.
The transmission needs to be replaced per the dealership. I was told this on 3/7/26 with mileage of 69K. The transmission has been reported as defective to Toyota since 2016-2017 with multiple lawsuits that have been filed. According to the lawsuits | I own a 2024 Toyota Grand Highlander Hybrid and am experiencing an intermittent knocking/clicking noise that appears to come from the drivetrain area. The noise occurs most often during low-speed driving and while turning left or right, particularly | I had my front axle assemblies replace under T-SB-0082-24 around 20,000 to 25,000 due to rotational clicking noise per bulletin. The tsb uses the old part number which was the defective original part. The axles are failing agin at 50,000 and the d
The contact owns a 2024 Toyota Grand Highlander. The contact stated that after driving into the garage and while pressing the brake pedal, the vehicle suddenly experienced unintended acceleration, lurched forward, and crashed into the husband's workb | *Acceleration lag from a stop On June 21, 2025 - 92 degrees outside leaving store, I was making a left turn from a parking lot. I took my foot off the brake to creep forward which the vehicle did, but as I pressed the gas the car would not accelerate | Engine failed to engage while trying to pull out of my neighborhood this morning. The electric motor starts and propels the car forward into the road, but the gas motor fails to engage leaving me in the middle of the road without the ability to maneu
UNKNOWN, vehicle dash warnings advising front sensors were not working causing error messages. The vehicle was taken to the dealership for a recall and they advised the Right front Ultra Sonic Sensor also needed to be replaced. They alleged this was | On 11/24/25 I gave permission to my friend to drive my 2024 Toyota Grand Highlander SUV from my house to Newark international airport, while my friend was driving my 2024 Toyota Grand Highlander SUV on a New Jersey Turnpike , the vehicle suddenly dro | “Apple CarPlay Escape” is not available through software update for this vehicle although other cars of the same model year and 2025 models have this option to quickly navigate between Apple CarPlay screen and Toyota settings screen. As a result, Mo
Allegedly reported: 1 death (as reported to NHTSA).
I was informed by my Toyota dealership and received a written letter from Toyota dated March 25, 2025, that the curtain airbag recall on my 2024 Toyota Grand Highlander had been completed. However, during a scheduled maintenance visit in June 2025, I | I saw that a recall was posted on my Toyota app. June 28, 2024, I called for recall repair, regular service and second key. I was advised that the recall did not have a remedy, but I needed to bring it in for regular service. Service was scheduled
All lights and warning system alerts suddenly came on. Hybrid System Malfunction. Once towed to dealership; stone came through large gap in front grill and put a hole in internal radiator. Not covered under warranty. Design flaw appears to be a probl | AC condenser has a leak and AC cooling not working-blowing hot air, making vehicle very hot inside. Toyota claiming from road debris damage, front grill not protecting condenser unit enough to allow this not to happen and will not cover under warrant | It has a hard time shifting at times when the car has just been started
Description of Issue: We have experienced multiple episodes of violent shaking in our 2024 Toyota Grand Highlander while stopped at red lights or in intersections. Both my wife and I have had this happen independently, around two to three times each | Intermittently, my vehicle will hesitate to accelerate or will move only marginally (disproportionately to the depressing of the gas pedal) from a complete stop. When it occurs, it often does so for a number of seconds. This has been incredibly dan
My car accelerated very fast as I was attempting to pull into a parking spot. At first attempt brake did not work. Was able to avoid an accident. No sensors went off. Best described as an out of control amusement ride. | Description of Issue: I have experienced repeated incidents where the accelerator pedal becomes unresponsive (“dead pedal”) after coming to a stop. When pressing the pedal to accelerate, the vehicle does not respond at all for several seconds. Then,
I am submitting this complaint regarding a catalytic converter failure on my vehicle and the manufacturer’s refusal to honor the warranty. My vehicle is a Toyota that is approximately two years old and currently has about 31,000 miles. The catalytic | Numerous times now the vehicle will not accelerate from a stop for about five seconds after the gas is pressed. It always seems to be on hot days with high air conditioner demand. | After driving over 15k miles in approximately one year, my 2024 Toyota Grand Highlander Hybrid fuel tank has never been filled with more than 12 gallons of gas, even when the Low Fuel light is on and the miles to empty are less than 10. The MPG for i
My car is a 2024 Grand Highlander I bought in May of last year. It currently has 20,000 miles on it. A few weeks ago I started hearing a knocking sound when I turned left or right. I looked at some Toyota forums and found that other people were ha | Vehicle has popping noise and can feel vibration under driver side pedal area when turning the vehicle. Reported to Toyota right after purchase and was told everything was okay but popping continues and has gotten worse over time. | When turn left or right i hear a rotating poping noise only goes away when you go straight. I have hread others complaining about the issue. To my understanding and knowledge the axles are bad. This can cause premature failure in other suspension par
On February 25, 2025, I took my car into Freeman Toyota dealership in Santa Rosa for a recall on the airbags (24TA09 SAFETY (NONCOMPLIANCE) RECALL 24TA09(Remedy Notice) - Certain 2024 Model Year GrandHighlander and Grand Highlander HV - Curtain Shiel | It was a recall for airbags and was fixed by the dealer | The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded
The incidents most often occur when I try to accelerate after vehicle is stopped at an intersection. The car hesitates during acceleration regardless of how much I push the gas. Once it starts to go, it feels as though the car can't shift from 1st to | while the engine has not warmed up, when its hot and air conditioning is on high, vehicle does not respond to the gas pedal while trying to accelerate from a stop. vehicle hesitates on acceleration. i feel this is a safety problem, because i need
My car suddenly shook violently while at complete stop at a stop light. Also, the brake feels weird at times when slowing down. | When making a left or right turn in this vehicle, there is a distinct knocking or clicking sound coming from under the drivers foot area. Dealer reviewed CV axel and suspension and says everything looks fine. However, I have driven enough cars to kno
The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System), and the vehicle was taken to the dealer on several occasions, but the dealer informed the contact that the par | The contact owns a 2024 Toyota Grand Highlander. The contact stated that upon starting the vehicle and reversing, there was an abnormal banging sound coming from the vehicle. While attempting to reverse, the vehicle failed to move, but the vehicle wa
When I turn to the left or right I hear a clicking/popping noise. Took it to the dealer and they said it was the CV axle. So they replaced the driver side. After the repair, it would make the same sound from time to time so I took it back in to the d | Check axel joint problems. Every time the car turns either way there is a loud clicking sound. This could be a big problem because it is a steering system. It has been confirmed by the dealership and part are on order. They said it is not a safety is
Ever since I got my car, sometimes it smells like gas on the right side of the vehicle. By driver side and right passenger side in the back. I assumed it was because I topped my gas off, but even when I stopped doing that, it still has a strong gas s | Shortly after starting my vehicle and driving out of my neighborhood, there are a series of stop signs. The roadway is at a slight incline. When attempting to press the gas pedal after stopping at the first stop sign, my vehicle hesitates or does n | After shutting engine off, there is a gasoline smell coming from the vehicle. This repeatedly happens. I took the vehicle to the dealer who did a variety of tests but could not diagnose or fix the cause. The result is I cannot safely park the vehi
I've had consistent issues with the vehicle accelerating and shifting. These include sluggish acceleration, loss of power, sputtering, and limp mode. We've almost been hit by other vehicles almost 10 times because the vehicle has failed to accelera | On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM update. The lack of reliable acceleration poses a significant sa | **Vehicle:** Toyota Grand Highlander Hybrid Max **Issue:** On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM upda
Starting off from a stop or at low speeds the vehicle loses all power. Engine stumbles and does not respond, when it happens it almost feels like the engine may stall. Pressing the accelerator and the vehicle will not move, then suddenly will start | Sometimes the vehicle will be very sluggish when accelerating from a stop, it is hard to replicate, and inconsistent.
Reported issues of lag in acceleration and harsh shifting into reverse, the vehicle has been brought to the dealership multiple times stemming from shortly after previous, there are no warnings lights on. I requested the dealership provide in writing | Several times per week, when I go to accelerate after being at a complete stop, my vehicle hesitates and does not pick up power. It very slowly accelerates and feels as if it’s going to stall, then suddenly revs up and accelerates, but revs up highe | when moving from a full stop, the car sometimes has hesitation to move to a full speed.
In the middle where the car chargers are – the one in the center isn’t working but the one to the right is. When doing maps, the visual map disappeared and just showed where to turn – happened about 2-3 time. Today the entire screen went black – no | The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at vari | I am filing a complaint regarding a safety recall on my Toyota vehicle. Toyota issued the recall notice on September 11, 2025, but as of today there is still no available remedy. Due to this recall, my vehicle has been deemed unsafe and undriveable
The hood of the vehicle flexes a lot at highway speeds, and it causes a lot of distraction if the sun is reflected on it. My concern is how much distraction it causes | Subject: NHTSA Complaint - 2024 Grand Highlander Hybrid XLE Rear Windshield Shattering To Whom It May Concern, I am writing to formally file a complaint regarding a concerning incident with my recently purchased 2024 Grand Highlander Hybrid XLE. On | There is a serious vibration or bouncing of the hood that is very distracting while driving once the vehicle is moving 40 mph or more. My guess is that the metal is too thin or not well bracketed causing it to flutter or vibrate from airflow over the
Cabin boom noise reported from the first day of ownership whenever driving the vehicle under 50mph. Noise is a low bass frequency below 30hz that reverberates throughout entire vehicle, causing severe ear pain, headaches, nausea, and disorientation. | I have a brand new Grand Highlander Limited with a Panoramic roof, and since the day I took it home, I have noticed a deep bass sound and ear pressure/cabin pressure when driving below 40mph on residential roads. It is very low-frequency and causes h | Reverberation noise, also commonly referred to by other owners as “boom or acoustic boom.” The entire cabin vibrates as if a shock wave is being sent through it. Mostly occurred when hitting small to large bumps under 45 mph and also happens often wh
The contact owns a 2024 Toyota Grand Highlander. The contact stated that the display was not functioning properly, and the screen was blank while operating. The contact stated that after the "Get Started" prompt was displayed and selected, the screen | The contact owns a 2024 Toyota Grand Highlander. The contact stated that while his wife was in reverse at 10 MPH, she collided with another vehicle. Though equipped, the back-over prevention system failed to activate, which could have potentially pre
The defroster on the vehicle does not work properly. When starting the car and the window is frosting, the drivers side of the front window defrosts normally but the right side does not defrost properly and it lags by 15-20 minutes. You cannot operat | My Toyota Grand Highlander develops severe interior window fogging and condensation, affecting the windshield, front side windows, and occasionally rear windows. This occurs during normal driving, especially in cool or humid conditions. The fogging a | I bought this car brand new three weeks ago from a Toyota dealership.and there are all kinds of distortions in the glass on the windshield of the vehicle. There are all kinds of wavy distortions on the glass on the windshield. With the windshield gl
While driving, my panoramic moonroof exploded. There were no rocks or big vehicles on the road, but the panoramic moonroof simply just exploded. This could've been very dangerous and could've caused serious injuries for those inside of the vehicle, e | Our vehicle is less than 2 months old, and it had less than 5,000 miles before highway debris (gravel) chipped and cracked the windshield on two separate occasions. I have never had a chip or crack caused by rocks before, and my previous vehicles hav | I was driving around town and a loud bang, almost as loud as a gunshot. My moonroof had shattered into thousands of pieces.
Allegedly reported: 1 injury (as reported to NHTSA).
Rear glass seemed to shatter very easily. Almost no pressure caused this to happen. Caused an 8 week period with no glass. Repair has occurred. Others reporting same issue. | side mirror vibrated badly with out music turn on. with music, shaking likes dancing
If your 2024 Toyota Grand Highlander has had repeated repairs for the same problem, you may have rights under California lemon law. Tell us about it and we will review your situation at no cost and no obligation.
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The recalls and complaints shown here are reported to NHTSA and are consumer-reported, unverified allegations. They do not establish that any defect exists in any individual vehicle, and nothing on this page should be read as asserting that the 2024 Toyota Grand Highlander is defective. Counts reflect items filed with NHTSA and may not be current. “May qualify” statements are general and do not mean any particular vehicle or owner qualifies.
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