Below are recalls and complaints reported to NHTSA for the 2020 Subaru Ascent. This information is consumer-reported and provided for general informational purposes only. Vehicles like this may qualify under California lemon law depending on their individual repair history.
The following recalls were reported to NHTSA. A recall does not by itself establish that any individual vehicle is defective.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive torque is applied.
Reported consequence: The tie rods may separate from the housing, causing a loss of steering control and increasing the risk of a crash.
Remedy: Dealers will replace the left and right front tie rod ends and housings, free of charge. Owner notification letters were mailed February 7, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-21.
The following are consumer-reported complaints filed with NHTSA. These are unverified allegations and are not proof that any defect exists.
Vehicle: 2020 Subaru Ascent (Build Date: March 2020) Component: Power Train – Automatic Transmission – Hydraulic Pressure Sensor / Wiring Harness The vehicle developed a flashing "Transmission Service" warning and check engine light. It was inspecte | Replaced front multi plate transfer clutch at 96,987 miles. | The CVT transmission has failed and been replaced three times despite proper maintenance. Subaru has replaced the transmission multiple times under warranty, but the failure continues to recur. •First CVT replacement at 50,542 miles •Second CVT r
Car is making loud noises while going over uneven roads. Only have 64,000 miles on it and I need to replace the struts. | The contact owns a 2020 Subaru Ascent. The contact stated that while driving at an undisclosed speed, there was an abnormal rumbling sound coming from the undercarriage while driving over bumps in the roadway. No warning light was illuminated. The ve | Extreme rattle/clunking driving over bumps especially on dirt roads. Seems to be many people are having this issue. I know of another co worker who has a 2020 ascent making the same noise. Apparently there is a strut issue
Car has 82,000 miles, has been maintained and requires an engine replacement due to 'Sludge'. Reading a lot of forums that indicate this is a common situation with this make and model and likely due to manufacturer's defects. | Unknown PCV valve failure caused catastrophic engine failure on interstate highway (70 mph speed limit). Luckily there was room to pull to the side and no one got hurt. This part was recalled in 2019 models due to possible loss of control from engine | The battery died after two weeks of replacing it, later revealing the alternator failed. Parts are not available, Subaru kept them My safety was at risk because the lights on my dashboard Christmas Tree'd letting me know something was wrong. Within a
I can’t say what caused the huge crack in the sunroof bc there is no chips on the outside and no chips or breaking point on the inside. We went to get in the car and open up the sunroof and it has a huge crack that is a known issue if you look it up | Driving at speed of 50+, the hood (both sides) wobble/raise up. Faster you drive it raises up further to the point it interferes with view. Concerned it will detach from hood struts and cause major damage | 2020 Subaru Ascent Premium.. Rear lift gate at times will not open electronically, and sounds an “alarm” locking the mechanism which prevents it from being opened. The alarm and lockout does not stop until the battery is disconnected. The first time
CVT transmission skips in high gear and shudders randomly while driving down the road. Randy Marion in Hickory NC is where we purchased and replaced the rear transfer clutch and insists the problem has been corrected. It is not. Our regular mecha | I was informed of the recall of my 2020 Ascent and my Subaru dealership gave me a 2021 Ascent loaner car. but it is going on 2 months and no information when my car will be fixed. At this point time I don't want my car anymore if they CAN'T FIX IT. | DRIVING DOWN THE ROAD THE ENTIRE CAR STARTED VIBRATING AND FELT WOBBLY WHEN I GOT ABOVE 20MPH. PULLED OVER TO CHECK TIRES AND UNDER THE CAR, NO OBVIOUS ISSUES FOUND. TURNED OFF THEN BACK ON THE CAR, SAME ISSUE ABOVE 20MPH. THE CAR WAS STRUGGLING TO G
My car refused to start-pressed the ignition and it sputted, lots of lights went on and off and then the running lights came on and stayed on and ran the rest of the battery out. Had to charge it for hours to get it started again. | We purchased a used 2020 Subaru Accent from a dealership on 11/16/23. Twice since that date the car would not start due to the battery not having enough charge to start it. The dealership that we bought it from stated that prior to the sale date they | Car was unresponsive and would not start. It was just purchased certified used on 5/8/2023. On 5/10/2023 AAA replaced the battery and on 5/12/2023 the battery died again as a result the car did not start and was unresponsive. Tailgate was beeping in
Reporting a serious incident with my 2020 Subaru Ascent at 21k miles. On October 16th, a burning plastic smell and white smoke from the floorboard forced an immediate stop; I had to call the fire department for safety. The vehicle's battery has been | Battery on 2020 Subaru Ascent with 4000 miles has drained in a short time ( a week) twice. Left my wife and I stranded in Utah mountains in winter. Found someone who jumped it for us. Thought it was a one time issue. Just occurred again after 9 days | 15000 MILES AND BATTERY COMPLETELY DEAD AND LEFT ME STRANDED. VEHICLE WAS PARKED OVERNIGHT AND WOULD NOT TURN ON. HAD TO GET TOWED TO DEALERSHIP
The contact's wife owns a 2020 Subaru Ascent. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was stopped in traffic when a semi-trailer collided with another vehicle, causing that vehicle to crash into the fro | The contact owned a 2020 Subaru Ascent. The contact was driving approximately 35 MPH on a highway when the contact's husband lost consciousness causing him to crash into a truck. As a result, the event leads to a 4 vehicle collision. The driver was t
Allegedly reported: 2 injuries (as reported to NHTSA).
I was almost in two accidents. Back on July 26,2021 I reported to the dealer that the car almost stalled twice, when I am coming to a yield or slowing down and then you accelerate The car has no power. You have to try to pull over before you get h | NHTSA Recall Number 21V587. Cracked fuel pump potential due to improper manufacture, resulting in stalling, vehicle not starting or other fuel pump failure-related issues. Stalling while driving could result in an accident. Subaru’s recall notificati | RAW FUEL SMELL COMING THROUGH VENTS WHEN OUTSIDE AIR IS BEING USED. MORE OFTEN THIS OCCURS WHEN ENGINE IS WARM AND HAS BEEN RESTARTED (I.E. SHORT TRIP). CAN EXPERIENCE THE SMELL WHEN THE CAR IS STATIONARY OR IN MOTION. SMELL IS ENOUGH TO CAUSE HEA
Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leaking. recommend engine reseal). Massive oil leaks found in car due to RTV sealant. Subaru uses RTV silicone sealant (formed-in-place | The contact owns a 2020 Subaru Ascent. The contact stated that while depressing the accelerator pedal to make a turn, the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, but was not diagnos | While driving the vehicle between 30 - 40 mph, the vehicle will intermittently studder. I have mentioned this issue multiple times to the dealership and they have attempted to fix the issue but the problem still continues. The issue is occurring more
The car has a blue smoke from tail pipe * oil smell when turned on and last for 20 seconds | When the fan is on there is a strong smell of gasoline in the vehicle. This happens whether the vehicle is in motion OR is idling. The smell of gas fumes is very noticible if the fan for the heater/ac is pulling air from outside the vehicle. When the | WE ARE ON OUR SECOND SUBARU ASCENT, FIRST ONE BOUGHT BACK FOR THE SAME ISSUE. UPON STARTING THE CAR, THE CABIN WILL FILL WITH A STRONG SMELL OF RAW FUEL (NOT EXHAUST). THE CAR WILL ALSO FILL WITH THE SMELL IF RUNNING WHILE PARKED, REMOTELY STARTED,
This car is having constant problems with the battery failing. It especially fails when we are going to any type of trip where packing the car is a process that takes time. The battery dies on us often and is unpredictable, leaving us stuck often. | I was taking my kids to school. On the way, we stopped at an intersection. The car all the sudden stopped while it was in the Drive gear. The electric part of the car turned on but the engine didn’t. A police officer and a towing company came to the | We purchased our 2020 Subaru Accent on 8/9/2020. On 6/9/2021, our family took a day trip to Petaluma and stopped at a park to let our toddlers play. When we returned to our vehicle in the parking lot, the ignition would not turn on the vehicle. AAA R
Bought in December 2021 had dealership fix breaks before bought then again after 3000 miles then again after 5 000 miles. Brakes still shudder and emit loud noises. Have only had 6 months and breaks are bad again. Car shakes with acceleration and | The contact owns a 2020 Subaru Ascent. The contact stated that while driving, the vehicle was shaking and the transmission was slipping. There was an abnormal squeaking noise detected from the brakes. There were no warning lights illuminated. The veh | JERKY ACCELERATION BETWEEN 35-50 MPH. CVT "SWITCHING GEARS" UP AND DOWN. NOTICED AT 600 MILES. THIS HAPPENS SPORADICALLY , WHEN IT DOES HAPPEN THE JOLT SNAPS MY HEAD BACK. BRAKES CONTINUE TO SQUEAL AFTER 600 MILES.
The emergency brake occasionally comes on for no apparent reason. It has happened multiple times before but, never while driving until today. The button appeared to be stuck when I went to disengage it as well which made no sense. There was nothing i | The car has issues with rapidly deteriorating brakes. The brakes have been replaced twice and I feel they are bad again. This puts myself, anyone in my car, and any car around me at risk. The dealer is aware of the issue. Car was last inspected w | The braking system on the vehicle does not operate as expected on the vehicle. As a result a vehicle that only has 40k miles on a daily driver, is on its 3 set of rotors, 2nd set of brake pads( i declined having them changed at the 40k service) and
BATTERY DEAD 7 TIMES (BEGINNING FALL OF 2020) OR DRAINED TOO LOW TO PROPERLY USE VEHICLE CAUSING ALL DOORS TO LOCK (ISSUE WHEN STRANDED IN NON-POPULATED AREA WITH CHILD IN CAR) OR HATCH UNABLE TO CLOSE. ALL ITEMS IN VEHICLE ARE OFF. APPEARS TO BE ELE | V1.THE BATTERY DIED WITHIN 6 MONTHS 4 TIMES :FIRST TIME AUG. 21. 2020 , THAN DEC. 03.2021 , DEC 24.2021 AND JAN.04.2021 2.THE STEREO SYSTEM IS NOT WORKING PROPERLY SOUND CUTTING OFF FREQUENTLY. 3.BREAK PROBLEM. BEFORE 6 MONTHS THE BRAKES HAD TO BE
Possible Transmission issue. The transmission was replaced in February by University Subaru in Columbia, Missouri. I have made a second appointment as the vehicle is still having the same issue shifting gears or going uphill. During a drive where the | Pretty much from day 1, Ascent smells of gasoline in the cabin after parking the car either inside or outside, shade or shine, hot or cold, day or night, flat or not surface.. after having parked it. It doesn’t matter if it’s a quick trip or a long o
Since purchasing our 2020 Subaru Ascent, the transmission slips, resulting in a lengthy wait time until it revs to the next gear, and then there is a palpable "jolt" as the transmission appears to move into the next gear. In addition, when I press th | Recently, we experienced another problem with our 2022 Subaru Ascent Limited. I am asking that this issue be diagnosed and corrected. On January 21, 2022, within about 15 seconds of starting the car, the engine shut off while still parked for no ap | MY WIFE AND I PURCHASED A NEW 2020 SUBARU ASCENT IN JANUARY THIS YEAR. FROM DAY ONE, THE VEHICLE HAS BEEN GENERATING AN EXCESSIVE AND POTENT FUEL SMELL IN THE ENGINE BAY THAT IS THEN PULLED INTO THE PASSENGER CABIN VIA THE HVAC SYSTEM WHILE RUNNIN
On Tuesday, January 3, I had a THIRD chip in my windshield. This just happened yesterday, so I have not had it evaluated yet. HOWEVER, this will be the THIRD chip that I will have to have repaired in the three short years I've owned this vehicle. | Front windshield has cracked for a second time. The initial windshield purchased with the vehicle cracked, and was replaced in 2020. The second windshield has now cracked, and is pending repair. | We've had this car for a little over 2 years and have had 3 cracked windshields, seems like anything that hits it causes a crack. I've been driving for over 45 years and multiple cars and have had cracked windshields 2 or 3 times. This doesn't make a
Right front camera is blocked by plastic since manufacture. The adaptive cruise control and forward emergency braking do not work reliably unless the object is the left visual field. My car will accelerate into a car in front with no emergency brak | Since the day I bought this car anything that blows across the road causes the brakes to slam on....even at speed on the highway This is dangerous as hell. Additionally the eye sight disconnects intermittently for on reason or because of rain or a sm | The contact owns a 2020 Subaru Ascent. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The vehicle was taken to the dealer where it was diagnosed that the vehic
The contact owns a 2020 Subaru Ascent. The contact stated that he parked the vehicle in the parking garage overnight and when he went to get into the vehicle the next morning, he noticed that the windshield was cracked. The vehicle was taken to the d | The contact owns a 2020 Subaru Ascent. The contact stated while the vehicle was parked in the parking lot, the windshield suddenly cracked without impact. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed | The contact owns a 2020 Subaru Ascent. The contact stated that while her fiancé was driving 65 MPH, the contact was seated in the passenger’s side seat and noticed a crack on the driver’s side windshield, starting from the rearview mirror. The contac
The driver's side headlamp assembly (one complete piece, LED lighting) has a thin strip at the top that is used for daytime running lights. These are automatically on when the vehicle is on and it's not yet dark. In early 2024, this driver's side th | When vehicle was 3.5-4 years old, the LED "halo" around the headlight assembly went out. This part is a fixed part of the assembly and unrepairable and requires the owner to replace the entire headlight assembly. An LED headlight should not be going | The contact owns a 2020 Subaru Ascent. The contact stated that while driving at various speeds, the left turning signal and driver’s side daytime running light failed to illuminate as needed. No warning lights were illuminated. The contact also state
Although the NHTSA form does not include a transmission category, this complaint concerns a critical transmission-related defect in my 2020 Subaru Ascent, which caused oil migration into the wiring harness and contamination of the Engine Control Modu | i purchased this vehicle from Northwest Chevrolet in McKenna, Wa on [XXX] and they did not disclose to me that there were open recalls prior to my purchase. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Vehicle: 2020 Subaru Ascent Issue: Cold weather software glitch If you are operating an Ascent or possibly other Subarus with the CVT in temperatures below -20F be certain to have either a small wrench or the appropriate size socket to loosen the gr
If your 2020 Subaru Ascent has had repeated repairs for the same problem, you may have rights under California lemon law. Tell us about it and we will review your situation at no cost and no obligation.
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The recalls and complaints shown here are reported to NHTSA and are consumer-reported, unverified allegations. They do not establish that any defect exists in any individual vehicle, and nothing on this page should be read as asserting that the 2020 Subaru Ascent is defective. Counts reflect items filed with NHTSA and may not be current. “May qualify” statements are general and do not mean any particular vehicle or owner qualifies.
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