Below are recalls and complaints reported to NHTSA for the 2019 Kia Sorento. This information is consumer-reported and provided for general informational purposes only. Vehicles like this may qualify under California lemon law depending on their individual repair history.
The following recalls were reported to NHTSA. A recall does not by itself establish that any individual vehicle is defective.
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Reported consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Reported consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
The following are consumer-reported complaints filed with NHTSA. These are unverified allegations and are not proof that any defect exists.
The vehicle just had an oil change. It was driven after that approximately 25 miles when there was a loud noise and the wheels locked up. The vehicle was shifted into neutral and coasted to the end of a dirt road. Could smell oil burning. Upon | A failing alternator caused me to take my kia into a mechanic for OEM replacement. The mechanic informed me that the engine rattles. I got to talking with the mechanic and told him that my car has been experiencing high oil consumption with no 'low o | 2019 Kia sorento with the 2.4 is consuming so much oil and is very noisy. I just changed the oil 4k miles ago and the dipstick doesn’t show any oil. Dealer says it’s normal. There is clearly a problem with these motors. The Kia dealership doesn’t wa
2019 with 56,000 miles and the oil pressure sensor AND the fuel pump need replacing. Both items should be considered part of the powertrain but of course they’re not. Called corporate but got the “there is no recall” monologue from their representa | Fuel pump malfunction. It is available for inspection. My safety was put at risk and others because the car stalled abruptly while driving and would not accelerate. Yes the dealer was able to recognize fuel pump issue. No other symptoms. | My engine was replaced and the fuel line was reported "mangled" by Kia of Coatesville where I took my car in after an engine replacement. One in which emissions codes were still going off. The car still smelled like fuel and it was then found that t
Vehicle starting 'eating' excessive amounts of oil about 95,000 miles. We are now about 115,000 miles and I am adding nearly 5 quarts of oil every 3,000 miles | My car is consuming oil. I was two and a half quarts down when I checked it and the oil light never came on! I'm glad I checked it when I did! The car is consuming oil and has to be checked every day to every other day. I called the local KIA dealers | Oil light has come on intermittently, so we took the car into the Kia dealership in May before we hit 60k miles, the limit of our warranty. We were told they drained the oil, checked everything, and didn't find any issues. Oil light issue persisted
The contact owns a 2019 Kia Sorento. The contact stated that while driving at 70 MPH, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where an oil | The contact owns a 2019 Kia Sorento. The contact stated while driving approximately 65 MPH, he started smelling a burning odor. The contact stated that the oil warning light was illuminated. The contacted pulled over and checked the dip stick which i
The contact owns a 2019 Kia Sorento. The contact stated that while driving 55 MPH, the vehicle unintendedly accelerated to 95 MPH. The check engine and hazard warning lights were illuminated. The brake pedal was depressed; however, the brakes failed | When driving at certain lower speeds the vehicle is jerky. The car will go into high RPM's when excelerating even when not fully pressing the gas pedal. The engine is burning through oil very quickly. In less than a month from my oil change I have h
On December 16, 2025 at approximately 0830 hrs. EST my wife attempted to start the above vehicle. There was an "odd" odor in the garage by the vehicle at the time. She was unable to start the vehicle, there were not functional lights and no other acc | Adding to NHTSA Safety Issue ID # 11685509. The car was taken back to the dealership on 9/8/2025 and the maintenance department was showed were the Junction box that controls a lot of safety features could be the issue and why normal diagnostics tool | I received a safety recall letter from Kia America July 2023 and Dec 2024 and called Jerry Seiner Kia Salt Lake City and they will not help me. I then called Kia customer care number on the recall letter 800-333-4542 and it goes to roadside assistanc
The contact owns a 2019 Kia Sorento. The contact stated that while driving at various speeds, there was an abnormal fuel odor inside the cabin of the vehicle. The fuel odor was also outside the vehicle. There was no warning light illuminated. An appo | See attached document for complaint | The contact owns a 2019 Kia Sorento. The contact stated while her daughter was driving at an undisclosed speed, an abnormally strong fuel odor was detected inside the vehicle. The vehicle was parked outside the garage due to the strong fuel odor. The
I am the original owner of this vehicle. The engine is consuming approximately 5 quarts of oil every 7–10 days while I drive about 300 miles per week. The rear of the vehicle is covered in black soot from the exhaust, indicating severe oil burning. I | I have 2019 Kia Seranto . In November 2024 started leaking oil the oil filter casing was cracked. January 2026 oil light came on. Oil was changed 2 months before. Took it to the shop and no oil was in the engine. No oil under the car to tell it was l | On Saturday February 7th, while driving home, the vehicle suddenly caught fire without any warning. Within moments, the fire intensified, and I was forced to jump out of the vehicle to save my life. Shortly afterward, the vehicle exploded. The car w
Allegedly reported: 1 injury (as reported to NHTSA).
The contact owns a 2019 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was smoke coming from the vents, with the low oil warning light illuminated. The contact stated that several oil changes were needed. While insp | The contact owns a 2019 Kia Sorento. The contact stated that while driving at 40 MPH, the vehicle bucked abnormally. The check engine warning light was illuminated. The contact stated that the failure had recurred on several occasions. The vehicle wa | The contact owns a 2019 Kia Sorento. The contact stated that upon taking the vehicle to an independent mechanic for an alignment, the contact was informed that an oil leak was found. The vehicle was taken to the dealer, where the oil gasket was repla
Steering wheel "sticks" at higher speeds, making it difficult to make fine adjustments. When steering un-sticks, it then overcompensates and you end up zig-zagging down the highway. It is very uncomfortable and it feels unsafe. | Steering is Sticky/Tight especially when going into a curve. Had dealer check it and they said they couldn’t find why it was doing it and that it was okay There was no accident and still driving the car. | TL* THE CONTACT OWNS A 2019 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 45MPH, AUTO LANE CORRECTION WARNING LIGHT ILLUMINATED. THE CONTACT LOST CONTROL OF THE STEERING SOMEHOW MANAGED TO GAIN CONTROL WHICH WAS DIFFICULT TO STEER THE WHEEL A
About 1 month ago, i noticed on the hood, several areas (10-12) of bubbling and peeling of the paint. On the Side upright panel next to the windshield on the passenger side, there is a big area of peeling and bubbling paint. Paint is called Snow whit | after purchasing from carmax 6 months later the paint above the windshield is peeling off in huge chunks. the color is snow pearl white. having large chunks of solid paint flying around can decrease visibility for both the driver of the vehicle and o | The paint is peeling off the roof and front of vehicle. The car is (2019) out of the 3\36 warranty and the dealer says there is nothing they can do to help me. I asked the service writer if this is a common problem with these vehicles. His comment wa
My sorento started smelling like gas , inside & outside. Worse when I stop driving. The fuel pump pressure hose (that’s in a compartment under my backseat) is spraying fuel everywhere inside the compartment it in. The safety for myself and my grand s | I have a 2019 Kia Sorento EX V6 with 65,000 miles. Recently started smelling fuel and had someone look at it. I was told there is a fuel leak above the left side of the tank in the evaporative line. No accidents. This should never happen on a
Shifter stuck in park | BCM went out causing the shifter to not shift out of park. Reading online shows this is a very common issue with Kia vehicles | I took my 2019 Kia Sorento to Alan Jay Kia 0n 12/05/2025 because of the 2 slits on the top of the dashboard. I spoke to the Service Manager, and he sent the General Sales Manager out to take pictures of the dashboard. He stated that the slits are out
Allegedly reported: 4 injuries (as reported to NHTSA).
Headlights burn out within weeks to months after replacing them, overheat, flicker when driving. Has been a recurring problem since being bought in 2019. | The right headlight has stopped working as of 1 week ago. The car was returned to the KIA dealership for this issue as well as a hesitation while driving and a chronic bumping sound in the car while driving. The car was kept at the dealership for 3 d | I have a 2019 Kia Sorento that is available upon request for any inspection needed. I replaced the passenger headlight bulb for the low beams 4 times. Each time the bulb go out after a few days. Now, both headlights are out and I can only use my high
Fuel pump main high pressure connection to line got hairline crack on main fuel connection line resorting to fuel leak and smell outside and inside of vehicle. | . In October 2023 (see KIA service ticket) my KIA was brought into Jackson KIA Cocoa, FL, for something not operating correctly. The vehicle periodically would hesitate when pressing the accelerator and other times when you had pressed the accelera | There's something SERIOUSLY wrong with the Lambda Ii GDI engine similar to the theta ii. Like the SAME oil problems. I have a perfect service record at 89,600 miles and no accident and the oil light came on with solid oil, and even after the new oil,
Driving to the store and l smell smoke. Pull up to Walmart entrance because l seen a fireman going in. So, l got out to ask him to come help me l smell smoke by time l got back to the car fire started. He was able to put it out but my vent in my sec | My vehicle has the leaking oil pressure sensor. I have brought my car to Kia multiple times since either 65-89k based on loosing too much oil between oil changes with NO check oil light. I lost an extreme amount of oil between 113k and 115k after the
The contact owns a 2019 Kia Sorento. The contact stated that when the vehicle was started, the ABS and the stabili-trak warning lights were illuminated but eventually turned off. The contact stated that the warning lights illuminated intermittently b | I made a hard brake when first got car. Warning lights for ABS and traction control came on. Battery disconnected. Battery reconnected and codes cleared, but warning lights remained. Code 2400201 on OBDII read. I didn’t check ABS pump for leakage as | There are times when I brake, my brakes will jump or skip before completely braking. My brakes have been checked and replaced. I have seen recalls on the Kia Sportage for the braking system and I believe that the Kia Sorento has the same issues.
Vehicle would not turn off. had an earlier issue this day with loss of controls of anything electrical on steering wheel/dash/infotainment center. When vehicle was turned off and keys removed electrical compents would not turn off, Radio/AC/Fan. | I was driving down the road, no service lights were on and my car backfired twice and was engulfed in flames within seconds. My car completely burned, it was a total loss, but I’m being told my vehicles vin wasn’t included in the recalls when it very | UNKNOWN, HEARD A POP WHEN STARTING THE VEHICLE, GOT OUT TO LOOK UNDER THE HOOD, AND FOUND SMOKE AND THEN FIRE COMING FROM UNDER THE HOOD. FIRE REPORT WAS FILED AND INSURANCE CLAIM WAS MADE. INSURANCE COMPANY DEEMED IT A TOTAL LOSS.
Infotainment center no longer has option for date/time. Option is grayed out. Dealership had vehicle for 89 days and returned it not fixed after claiming they resolved everything. | Infotainment center failure that hat been ongoing since 2019 and Kia will not address | infotainment screens failed while driving after failing 3 days prior on 7/3/2022. As a result this makes hands free phone usage unavailable. This is also a safety concern due to distracting the driver.. Kia emailed directly due to ongoing case rega
Warning lights for ABS, Traction Control, and Forward Collision-Avoidance (FCA) appear simultaneously. The FCA system may fail to engage or display warnings. Causes: The issues are frequently tied to a faulty ABS module, malfunctioning wheel speed se | Master warning, forward collision avoidance assist, lane keeping assist, and high beam assist warning lights on. Message boards mention similar problems and there have been front and rear camera recalls for Telluride and other models of Kia, but not | Multifunction front camera unit part number 95740-c6560. Warning lights come on every day. They continue to alert while driving causing issues with attention to the road. The high beams will not work unless the lights are set to on instead of auto. V
Infotainment/back up camera failure when reversing and while driving today. Kia corporate has been aware of issue since April 2021 and has yet to resolve to attempt to fully diagnose. Dealership claimed they checked "every" wiring harness for wate | blind spot collision system failure ongoing off and on since 2021 alarms are a distraction while driving 70 on highway roads when it is icy kia aware of issue due to multiple cases opened
The oil pressure switch is faulty. The oil indicator light comes on when I'm idling, and I'm also losing 1 quart of oil every 1,000 miles. This was reported on previous Kia models of this make and model, which extended the warranty to 15 years/150k | Car has 77,593 miles. The oil light came on only at idle. Immediately hauled to dealership and was told it was a faulty pressure switch and not covered by the warranty even though its part of the powertrain and the earlier models had the same problem | I am reporting a recurring defect with my 2019 Kia Sorento’s front axle assembly, which has failed multiple times despite repeated replacements. The vehicle was serviced at Ron Tonkin Kia, where the front axle assembly was replaced three times due to
The contact owned a 2019 Kia Sorento. The contact stated that while driving approximately 55 MPH the vehicle crashed head on into a second vehicle. During the crash the vehicle was destroyed but the air bags did not deploy. The contact sustained mult | The contact owned a 2019 Kia Sorento. The contact stated that while his wife was driving at an undisclosed speed, she lost control of the vehicle and crashed into a lamp post. The air bags did not deploy upon impact. The contact's wife later received
Allegedly reported: 3 injuries (as reported to NHTSA).
KIA and HYUNDAI - all of their cars are unsafe. I have attached a letter to the NJ State Attorney General to explain some of the issues. These cars are absolutely unsafe and we have no peace of mind. They are killing us, literally. Please do all y | 2019 Kia sorento caught on fire while driving. Drivers behind my wife saw flames coming from under motor. They signaled her to pull over and she got out just in time before entire car went up in flames. We believe the fuel pump was faulty as entire
Allegedly reported: 1 injury (as reported to NHTSA).
What component or system failed or malfunctioned, and is it available for inspection upon request? Infotainment screen and back up camera, it is available for Kia at anytime they choose. A complaint has been filed with kia and they have yet to respo | What component or system failed or malfunctioned, and is it available for inspection upon request? Infotainment center and back up camera failure as well as multiple other system failures that have been ongoing since 2020 after water damage when ac
THE VEHICLE WILL UNEXPECTEDLY SURGE WHEN THE ACCELERATOR IS APPLIED, ESPECIALLY FROM STOPPED AND AT LOW SPEEDS. THIS UNINTENDED AND ABRUPT IS A SAFETY HAZARD AS THERE IS THE ONGOING POSSIBILITY OF CRASHING INTO ANOTHER VEHICLE OR OBSTRUCTION. | ON AUGUST 25, 2019, WHILE DRIVING HOME TO NEW YORK, MY WIFE SAT IN THE FRONT PASSENGER SEAT AND MY DAUGHTER SAT IN THE SECOND ROW SEAT BEHIND MY WIFE, I STOPPED AT A REST STOP FOR GASOLINE AT ABOUT 12:15 PM AS I PULLED INTO THE AREA WITH MY FOOT ON T | TL* THE CONTACT OWNS A 2019 KIA SORENTO. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE DID NOT RESPOND AND THEN SUDDENLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE OCCURRED ALL THE TIME EVER SINCE THE VEHICLE WAS PURCHASED IN
WHEN CRUISE CONTROL IS SET OR JUST STARTING THE KIA AND GOING IT WILL WITHOUT WARNING SURGE, JERK, AND JUMP. THE RPM NEEDLE WILL SHOW ACCELERATION FROM 2.5 RPM AND IT JUMPS TO 4.5 RPM AND STAYS THEIR FOR AWHILE BEFORE GOING BACK DOWN TO 2.5 RPM. THIS | OUR 2019 KIA SORENTO LX V6 ENGINE IS SURGING AND HESITATING REALLY BAD. CAR WAS BROUGHT IN FOR SERVICE BUT NOTHING HAS WORKED TO CORRECT THE ISSUE. WHEN PULLING OUT ONTO THE HIGHWAY IT WILL HESITATE AND THEN SURGE SPINNING THE FRONT TIRES, THIS IS VE
The Snow White Pearl Paint Color is peeling off my entire car, compromising the vehicle since the metal is no longer being protected. I took it into a KIA dealership and they acknowledged the paint defect but said they can’t do anything about it even | Pearl White Paint has suddenly begun flaking off from roof of my 2019 SorentoSXL. It is running above the length of the driver side door. Paint should not be doing that. Looks like a factory defect. Noticed many other complaints for the exact same is | My pearl white 2019 KIA Sorento LX is peeling terribly. It's very ugly and is causing my car to rust in spots
Infotainment center glitching while driving and using back up camera, Restarting as if the car was just started. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigat | Back up camera failure while attempting to drive. Ongoing since water issues in 2019 due to "manufacturers design flaw". Manufacturer will not resolve. | back up camera/infotainement screen went black while backing up twice in driveway. About 10 minutes later infotainment center restarted it's self and prompted me to verify safety while driving. Kia case manager emailed directly due to open case reg
As I was merging off of a ramp onto the expressway my sunroof exploded causing glass to go everywhere almost causing me to crash the vehicle. No cars were present around me to kick up debris to hit the vehicle, and there were no potholes or anything | 2019 KIA Sorento SXL SPONTANEOUS SUNROOF EXPLOSION, 05/06/13 Car is still under warranty. Conditions: --Open, well maintained highway, nothing nearby (overpass, trees, traffic, etc) to suggest the sunroof was damaged by any foreign object. --Clear,
Infotainment center glicthing while driving, Restarting as if the car was just started. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This o | While parked in a parking lot I attempted to lower the volume of the radio and the buttons were not responding. Attemped to turn off infotainment center and it would not respond. A call came in and my phone was connected and car would not allow me to | about an hour after earlier incident below we went to the beach. After unloading beach items and children I realized that the elctrical components of the vehicle were still running. The vechicle was off. Key was out of the ignition. All doors were op
Allegedly reported: 1 injury (as reported to NHTSA).
My backup camera had a safety recall issued previously. In March of 2024 I received a letter from Kia notifying me of the recall related to this issue, and offered a remedy. I took the car in for inspection, but it was working at the time. Now in O | THE REAR CAMERA PICTURE HAS BECOME FOGGY AND I CAN'T SEE WHAT IS BEHIND ME. THERE IS A NHTSA CAMPAIGN ID 23V639000 FOR THIS PROBLEM. IT COVERS THE 2019 KIA SORENTO (WHICH IS MY VEHICLE) BUT KIA SAYS MY PARTICULAR VIN NUMBER IS NOT INCLUDED IN THE REC | During use wipers at times will random stop in up position on windshield. Intermittent problem will start working again after toggling wiper switch.
The contact owned a 2019 Kia Sorento. The contact stated that while the vehicle was parked in the contact's residential driveway, the vehicle caught on fire. The vehicle was unoccupied. The contact stated that while packing the vehicle for a planned | The contact owns a 2019 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed | The contact owns a 2019 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reas
While my 6 year old was attempting to put on his rear right seat belt, the belt gave way and tore in half completely unhinged at the seams. We were leaving so we move our child to the left rear seat that has hardly ever been used. As he was putting | TL* THE CONTACT OWNS A 2019 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE SEAT BELT RELEASED WITHOUT A WARNING CHIME SOUNDING. GERALD KIA OF NORTH AURORA (201 HANSEN BLVD N, AURA, IL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. | REAR SEAT BELTS DO NOT STAY LATCHED. I HAVE CAR SEATS INSTALLED WITH THE SEAT BELTS AND THE KEEP COMING UNDONE, WHETHER THERE IS A CHILD IN THE SEAT OR NOT. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE, AT 167 MILES!! AM AT 417 NOW AND IT HA
Infotainment center glitching while driving, Restarting as if the car was just started. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This o | electronic functions of vehicle was unresponsive. unable to turn off radio. unable to change volume. unable to control A/C. unable to answer calls. all buttons unresponsive Dealership called on date with no answer. message left. Dealership inf | ongoing headlight malfunction since 2022, ongoing electrical issues with vehicle. vehicle headlight does not work on multple occasions despite being serviced at the dealership and replaced 4 times in 2 years. this occurs to both headlights. it is c
Infotainment center continues to have issues/restarting as if the car was just started. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This o | Infotainment center glitching while driving, Restarting as if the car was just started. Dealership, Taylor Kia Toldeo refused to address because it was not occuring the moment it was brought into the dealership. Attempted to resolve with KIA afte
when vehicle is started and put in drive, you go about 5-10 feet and the FORWARD COLLISION AVOIDANCE ASSIST, warning lights come on dash. Bright orange triangle with a exclamation mark,& 2 orange cars crashing symbol,& middle display says FORWARD COL | Whenever I am stopped at a stoplight and in the close vicinity of a vehicle powered by electricity (specifically Tesla) or dual powered vehicles, the front warning lights start acting up. First going to (green) warning, then to (yellow) warning, an | TL* THE CONTACT OWNS A 2019 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE FORWARD COLLISION WARNING MESSAGE SUDDENLY DISPLAYED. MOMENTS LATER, THE VEHICLE ABRUPTLY STOPPED WITHOUT ANY OTHER VEHICLES IN THE VICINITY. AFTER TURNING THE VEHICLE O
WHILE DRIVING ON THE INTERSTATE HIGHWAY FOR A DURATION OF 1 TO 3 HOURS THE "COLLISION AVOIDANCE SYSTEM" FAULTS OUT, LIGHTS A WARNING ON THE DASH AND TOTALLY STOPS FUNCTIONING. THE TEXT WARNING GOES AWAY AFTER A FEW SECONDS AND A TRIANGULAR WARNING L | TL* THE CONTACT OWNS A 2019 KIA SORENTO. WHILE DRIVING ON THE HIGHWAY, THE BLIND SPOT COLLISION SYSTEM SENSOR ILLUMINATED. THE VEHICLE THEN JERKED AND STOPPED IN THE MIDDLE OF THE ROAD WITH NO OTHER VEHICLES IN PROXIMITY. MIAMI LAKES KIA (16600 NW 57
If your 2019 Kia Sorento has had repeated repairs for the same problem, you may have rights under California lemon law. Tell us about it and we will review your situation at no cost and no obligation.
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The recalls and complaints shown here are reported to NHTSA and are consumer-reported, unverified allegations. They do not establish that any defect exists in any individual vehicle, and nothing on this page should be read as asserting that the 2019 Kia Sorento is defective. Counts reflect items filed with NHTSA and may not be current. “May qualify” statements are general and do not mean any particular vehicle or owner qualifies.
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